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Unified Communication As A Service Market Size, Share & Trends Analysis Report By Deployment (Public Cloud, Private Cloud), By Industry Vertical (Automotive, Education, Healthcare), By Region, And Segment Forecasts, 2022 - 2030

November 2022 | 160 pages | ID: UEAB402EA48FEN
Grand View Research, Inc.

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Unified Communication As A Service Market Growth & Trends

The global unified communication as a service market size is expected to reach USD 262.37 billion by 2030, according to a new report by Grand View Research, Inc. It is expected to expand at a CAGR of 20.6% from 2022 to 2030. Increasing preference towards combining unified communication with IoT is providing new opportunities in the market, as the adoption of cloud solutions and services showing significant increment over the past years as enterprises are adopting artificial intelligence and machine learning-enabled solutions for communication which gives a path to boost the market in the future. Organizations are deploying AI-enabled UCaaS for strategy planning, decision-making, and workflow structuring.

UCaaS provides enterprises a way to roll out an effective way of communication without having any investment in the infrastructure of IT, which makes SMEs adopt UCaaS solutions for doing their unified communication at affordable rates. In the wake of the pandemic, few small enterprises use UCaaS as a solution to roll out a hybrid working model, as it has benefits such as affordable prices and operational flexibility, which are expected to impact the market over the forecast period positively.

The public sector in every country is rapidly analyzing and discovering the way to use their communication and collaboration tools in a manner that they unified for providing better productivity and performance, as the local government is collaborating with key players and other kinds of small organizations, which helps each other to operate the communication practically by creating awareness among others.

Asia Pacific will be the highest-growing region in the market, which can be attributed to leading the market during the forecast period. The region has a trend of unifying communication services with cloud technologies. The increasing AI development in the region further penetrates the manufacturers to grow their supply chain and distribution network. Furthermore, increasing usage of smartphones and rolling out high-speed internet at very affordable prices encourage enterprises to adopt the UCaaS.

Unified Communication As A Service Market Report Highlights
  • The public cloud deployment gaining the momentum in the market of unified communication as a service and is going to acquire around 70% by the end of 2030
  • Automotive industry vertical is having significant boost in the unified communication as a service market as the market is anticipated to have a CAGR of around 16% during the forecast period
  • Asia Pacific is expected to record a growth rate of around 27% from 2022 to 2030
CHAPTER 1 METHODOLOGY AND SCOPE

1.1 Research Methodology
1.2 Research Scope and Assumptions
1.3 List to Data Sources

CHAPTER 2 EXECUTIVE SUMMARY

2.1 Unified Communication as a Service Market - Industry Snapshot & Key Buying Criteria, 2018 - 2030

CHAPTER 3 MARKET VARIABLES, TRENDS, AND SCOPE

3.1 Market Segmentation
3.2 Market Size & Growth Prospects
3.3 Penetration & Growth Prospect Mapping
3.4 Industry Value Chain Analysis
3.5 Market Dynamics
  3.5.1 Market driver analysis
    3.5.1.1 Pay-as-you-go model for end users
    3.5.1.2 Technological proliferation in UCaaS systems
    3.5.1.3 The rise of cloud and as-a-service models
  3.5.2 Market restraint analysis
    3.5.2.1 Security concerns associated with UCaaS systems
    3.5.2.2 Lack of interoperability
3.6 Penetration & Growth Prospect Mapping
3.7 Technological Landscape
3.8 Business Environmental Analysis Tools
  3.8.1 Porter’s five forces analysis
  3.8.2 PEST analysis

CHAPTER 4 DEPLOYMENT ESTIMATES AND TREND ANALYSIS

4.1 Market Size Estimates & Forecasts and Trend Analysis, 2018 - 2030 (USD Billion)
4.2 Deployment Movement Analysis & Market Share, 2021 & 2030
4.3 Public Cloud
  4.3.1 Market size estimates and forecasts by region, 2018 - 2030 (USD Billion)
4.4 Private Cloud
  4.4.1 Market size estimates and forecasts by region, 2018 - 2030 (USD Billion)

CHAPTER 5 INDUSTRY VERTICAL ESTIMATES AND TREND ANALYSIS

5.1 Market Size Estimates & Forecasts and Trend Analysis, 2018 - 2030 (USD Billion)
5.2 Industry Vertical Movement Analysis & Market Share, 2021 & 2030
5.3 Automotive
  5.3.1 Market size estimates and forecasts by region, 2018 - 2030 (USD Billion)
5.4 Education
  5.4.1 Market size estimates and forecasts by region, 2018 - 2030 (USD Billion)
5.5 Healthcare
  5.5.1 Market size estimates and forecasts by region, 2018 - 2030 (USD Billion)
5.6 BFSI
  5.6.1 Market size estimates and forecasts by region, 2018 - 2030 (USD Billion)
5.7 Hospitality
  5.7.1 Market size estimates and forecasts by region, 2018 - 2030 (USD Billion)
5.8 Real Estate
  5.8.1 Market size estimates and forecasts by region, 2018 - 2030 (USD Billion)
5.9 Legal
  5.9.1 Market size estimates and forecasts by region, 2018 - 2030 (USD Billion)
5.10 IT & Telecom
  5.10.1 Market size estimates and forecasts by region, 2018 - 2030 (USD Billion)
5.11 Others
  5.11.1 Market size estimates and forecasts by region, 2018 - 2030 (USD Billion)

CHAPTER 6 REGIONAL ESTIMATES AND TREND ANALYSIS

6.1 Regional Market Size Estimates & Forecasts, 2018 - 2030 (USD Billion)
6.2 Regional Movement Analysis & Market Share, 2021 & 2030
6.3 North America
  6.3.1 North America UCaaS market, by deployment, 2018 - 2030 (USD Billion)
  6.3.2 North America UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)
  6.3.4 U.S.
    6.3.4.1 U.S. UCaaS market, by deployment, 2018 - 2030 (USD Billion)
    6.3.4.2 U.S. UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)
  6.3.5 Canada
    6.3.5.1 Canada UCaaS market, by deployment, 2018 - 2030 (USD Billion)
    6.3.5.2 Canada UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)
6.4 Europe
  6.4.1 Europe UCaaS market, by deployment, 2018 - 2030 (USD Billion)
  6.4.2 Europe UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)
  6.4.4 Germany
    6.4.4.1 Germany UCaaS market, by deployment, 2018 - 2030 (USD Billion)
    6.4.4.2 Germany UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)
  6.4.5 U.K.
    6.4.5.1 U.K. UCaaS market, by deployment, 2018 - 2030 (USD Billion)
    6.4.5.2 U.K. UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)
6.5 Asia Pacific
  6.5.1 Asia Pacific UCaaS market, by deployment, 2018 - 2030 (USD Billion)
  6.5.2 Asia Pacific UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)
  6.5.4 China
    6.5.4.1 China UCaaS market, by deployment, 2018 - 2030 (USD Billion)
    6.5.4.2 China UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)
  6.5.5 India
    6.5.5.1 India UCaaS market, by deployment, 2018 - 2030 (USD Billion)
    6.5.5.2 India UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)
  6.5.6 Japan
    6.5.6.1 Japan UCaaS market, by deployment, 2018 - 2030 (USD Billion)
    6.5.6.2 Japan UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)
6.6 Latin America
  6.6.1 Latin America UCaaS market, by deployment, 2018 - 2030 (USD Billion)
  6.6.2 Latin America UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)
  6.6.4 Brazil
    6.6.4.1 Brazil UCaaS market, by deployment, 2018 - 2030 (USD Billion)
    6.6.4.2 Brazil UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)
  6.6.5 Mexico
    6.6.5.1 Mexico UCaaS market, by deployment, 2018 - 2030 (USD Billion)
    6.6.5.2 Mexico UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)
6.7 Middle East & Africa (MEA)
  6.7.1 MEA UCaaS market, by deployment, 2018 - 2030 (USD Billion)
  6.7.2 MEA UCaaS market, by industry vertical, 2018 - 2030 (USD Billion)

CHAPTER 7 COMPETITIVE ANALYSIS

7.1 Recent Developments & Impact Analysis, By Key Market Participants
7.2 Company/Competition Categorization (Key innovators, Market leaders, Emerging Players)
7.3 Vendor Landscape
  7.3.1 Key Company Market Share Analysis, 2021
7.4 Public Companies
  7.4.1 Company Market Position Analysis
7.5 Private Companies
  7.5.1 List of Key Emerging Companies /Technology Disruptors/Innovators
  7.5.2 Company Market Position Analysis

CHAPTER 8 COMPETITIVE LANDSCAPE

8.1 8x8, Inc.
  8.1.1 Company overview
  8.1.2 Financial performance
  8.1.3 Product benchmarking
  8.1.4 Recent developments
8.2 ALE International
  8.2.1 Company overview
  8.2.2 Financial performance
  8.2.3 Product benchmarking
  8.2.4 Recent developments
8.3 Avaya Inc.
  8.3.1 Company overview
  8.3.2 Financial performance
  8.3.3 Product benchmarking
  8.3.4 Recent developments
8.4 Cisco Systems Inc.
  8.4.1 Company overview
  8.4.2 Financial performance
  8.4.3 Product benchmarking
  8.4.4 Recent developments
8.5 Fuze, Inc.
  8.5.1 Company overview
  8.5.2 Financial performance
  8.5.3 Product benchmarking
  8.5.4 Recent developments
8.6 IBM Corporation
  8.6.1 Company overview
  8.6.2 Financial performance
  8.6.3 Product benchmarking
  8.6.4 Recent developments
8.7 Mitel Networks Corp.
  8.7.1 Company overview
  8.7.2 Financial performance
  8.7.3 Product benchmarking
  8.7.4 Recent developments
8.8 NEC Corporation
  8.8.1 Company overview
  8.8.2 Financial performance
  8.8.3 Product benchmarking
  8.8.4 Recent developments
8.9 RingCentral, Inc.
  8.9.1 Company overview
  8.9.2 Financial performance
  8.9.3 Product benchmarking
  8.9.4 Recent developments
8.10 Verizon Communications Inc.
  8.10.1 Company overview
  8.10.2 Financial performance
  8.10.3 Product benchmarking
  8.10.4 Recent developments
LIST OF TABLES

Table 1 UCaaS market estimates & forecasts, 2018 - 2030 (USD Billion)
Table 2 UCaaS market estimates and forecasts by region, 2018 - 2030 (USD Billion)
Table 3 UCaaS market estimates and forecasts by deployment, 2018 - 2030 (USD Billion)
Table 4 UCaaS market estimates and forecasts by industry vertical, 2018 - 2030 (USD Billion)
Table 5 Unified communications market - Key market driver impact
Table 6 RingCentral, Inc. multitiered pricing structure
Table 7 Comparative UCaaS pricing
Table 8 Public cloud UCaaS market estimates and forecasts by region, 2018 - 2030 (USD Billion)
Table 9 Private cloud UCaaS market estimates and forecasts by region, 2018 - 2030 (USD Billion)
Table 10 Global UCaaS market in automotive industry by region, 2018 - 2030 (USD Billion)
Table 11 Global UCaaS market in education industry by region, 2018 - 2030 (USD Billion)
Table 12 Global UCaaS market in healthcare industry by region, 2018 - 2030 (USD Billion)
Table 13 Global UCaaS market in BFSI industry by region, 2018 - 2030 (USD Billion)
Table 14 Global UCaaS market in hospitality industry by region, 2018 - 2030 (USD Billion)
Table 15 Global UCaaS market in real estate industry by region, 2018 - 2030 (USD Billion)
Table 16 Global UCaaS market in legal industry by region, 2018 - 2030 (USD Billion)
Table 17 Global UCaaS market in IT & telecom industry by region, 2018 - 2030 (USD Billion)
Table 18 Global UCaaS market in others industry by region, 2018 - 2030 (USD Billion)
Table 19 North America UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 20 North America UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Table 21 U.S. UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 22 U.S. UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Table 23 Canada UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 24 Canada UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Table 25 Europe UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 26 Europe UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Table 27 Germany UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 28 Germany UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Table 29 U.K. UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 30 U.K. UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Table 31 Asia Pacific UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 32 Asia Pacific UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Table 33 China UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 34 China UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Table 35 India UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 36 India UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Table 37 Japan UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 38 Japan UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Table 39 Latin America UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 40 Latin America UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Table 41 Brazil UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 42 Brazil UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Table 43 Mexico UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 44 Mexico UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Table 45 MEA UCaaS market by deployment, 2018 - 2030 (USD Billion)
Table 46 MEA UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
LIST OF FIGURES

Fig. 1 Industry Snapshot - Unified Communication as a Service
Fig. 2 UCaaS market segmentation & Scope
Fig. 3 UCaaS market size & growth prospect
Fig. 4 Penetration & growth prospect mapping
Fig. 5 Industry value chain analysis
Fig. 6 Market dynamics
Fig. 7 Market share analysis, 2021
Fig. 8 Porter’s five forces analysis
Fig. 9 PEST analysis
Fig. 10 UCaaS market: Deployment movement analysis
Fig. 11 Global public cloud UCaaS market, 2018 - 2030 (USD Billion)
Fig. 12 Global private cloud UCaaS market, 2018 - 2030 (USD Billion)
Fig. 13 UCaaS market: Industry vertical movement analysis
Fig. 14 Global UCaaS market in automotive industry, 2018 - 2030 (USD Billion)
Fig. 15 Global UCaaS market in education industry, 2018 - 2030 (USD Billion)
Fig. 16 Global UCaaS market in healthcare industry, 2018 - 2030 (USD Billion)
Fig. 17 Global UCaaS market in BFSI industry, 2018 - 2030 (USD Billion)
Fig. 18 Global UCaaS market in hospitality industry, 2018 - 2030 (USD Billion)
Fig. 19 Global UCaaS market in real estate industry, 2018 - 2030 (USD Billion)
Fig. 20 Global UCaaS market in legal industry, 2018 - 2030 (USD Billion)
Fig. 21 Global UCaaS market in IT & telecom industry, 2018 - 2030 (USD Billion)
Fig. 22 Global UCaaS market in others industry, 2018 - 2030 (USD Billion)
Fig. 23 Regional outlook, 2021 & 2030
Fig. 24 North America UCaaS market, 2018 - 2030 (USD Billion)
Fig. 25 North America UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 26 North America UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Fig. 27 U.S. UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 28 U.S. UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Fig. 29 Canada UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 30 Canada UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Fig. 31 Europe UCaaS market, 2018 - 2030 (USD Billion)
Fig. 32 Europe UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 33 Europe UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Fig. 34 Germany UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 35 Germany UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Fig. 36 U.K. UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 37 U.K. UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Fig. 38 Asia Pacific UCaaS market, 2018 - 2030 (USD Billion)
Fig. 39 Asia Pacific UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 40 Asia Pacific UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Fig. 41 China UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 42 China UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Fig. 43 India UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 44 India UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Fig. 45 Japan UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 46 Japan UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Fig. 47 Latin America UCaaS market, 2018 - 2030 (USD Billion)
Fig. 48 Latin America UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 49 Latin America UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Fig. 50 Brazil UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 51 Brazil UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Fig. 52 Mexico UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 53 Mexico UCaaS market by industry vertical, 2018 - 2030 (USD Billion)
Fig. 54 MEA UCaaS market, 2018 - 2030 (USD Billion)
Fig. 55 MEA UCaaS market by deployment, 2018 - 2030 (USD Billion)
Fig. 56 MEA UCaaS market by industry vertical, 2018 - 2030 (USD Billion)


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