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Tanzania - Telecoms, Mobile and Broadband - Statistics and Analyses

April 2020 | 149 pages | ID: T151D1CD0E03EN
BuddeComm

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Tanzania gaining further mobile market consolidation

Tanzania’s telecom sector enjoys effective competition, particularly in the mobile segment. There remains considerable movement within it, with Smart having stopped services in late 2019 and Tigo having completed its merger with Zantel.

The government has encouraged foreign participation to promote economic growth and social development, and policy reforms have led to the country having one of the most liberal telecom sectors in Africa.

Tanzania only has one fixed-line operator, the incumbent TTC, after the second provider stopped offering fixed services. There are also several mobile service providers, with four additional players licensed under a new converged regulatory regime. Mobile penetration reached 85% by early 2020, and growth in the number of subscribers remains strong. In recent years a price war among these players has adversely affected the smaller operators (including Smart), which have suffered from customer churn.

Following the launch of mobile broadband services, the mobile network operators have become the leading ISPs. Operators are hoping for revenue growth in the mobile data services market, given that the voice market is almost entirely prepaid and voice ARPU continues to fall. To this end they have invested in network upgrades. A fast-developing source of revenue is from mobile money transfer and m-banking services.

The landing of the first fibre optic international submarine cables in the country some years ago revolutionised the market which up to that point had entirely depended on expensive satellite connections. In parallel, the government is working on the later phases of a national fibre backbone network aimed at connecting population centres around the country.

The government has become more determined to manage the telecom sector more effectively. It has cracked down on counterfeit smartphones, which were thought to account for up to 30% of devices in circulation, and has introduced a biometric SIM card registration scheme.

BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key developments
  • Tigo completes merger with Zantel;
  • New MTRs agreed to 2022;
  • Tigo Pesa receives the GSMA Mobile Money Certification;
  • Halotel Tanzania launches HaloPesa m-banking service;
  • TTC extends LTE-A service, launches investment program for its FttP project;
  • Regulator completes biometric SIM card registration scheme;
  • TTC seeks TZS1.77 trillion over five years to upgrade networks and gain market share;
  • Government allocates TZS17.5 billion to improve rural telecom infrastructure;
  • Report update includes regulator’s market data to December 2019, operator data to Q4 2019, Telecom Maturity Index charts and analyses, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.
Companies mentioned in this report

Tanzania Telecommunications Corporation (TTC); Zanzibar Telecommunications Corporation (Zantel); Vodacom Tanzania; Bharti Airtel (Zain); Millicom (Tigo); Benson Informatics Limited (BOL); Sasatel (Dovetel); Africa Online; Raha.com; Tele2; Alink; SatCom Networks; SimbaNet; Afsat; Cats-Net
1 KEY STATISTICS

2 REGIONAL AFRICAN MARKET COMPARISON

2.1 TMI vs GDP
2.2 Mobile and mobile broadband
2.3 Fixed and mobile broadband

3 COUNTRY OVERVIEW

4 COVID-19 AND ITS IMPACT ON THE TELECOM SECTOR

4.1 Economic considerations and responses
4.2 Mobile devices
4.3 Subscribers
4.4 Infrastructure

5 TELECOMMUNICATIONS MARKET

5.1 Market analysis

6 REGULATORY ENVIRONMENT

6.1 Regulatory authority
6.2 National Telecommunications Policy 1997
6.3 National ICT Policy
6.4 Regulatory overhaul
6.5 Electronic and Postal Communication Act 2010
6.6 Electronic and Postal Communications Regulations 2018
6.7 Fixed-line developments
6.8 Mobile network developments

7 MOBILE MARKET

7.1 Market analysis
7.2 Mobile statistics
7.3 Mobile infrastructure
7.4 Major mobile operators
7.5 Mobile content and applications

8 FIXED-LINE BROADBAND MARKET

8.1 Introduction and statistical overview
8.2 Broadband infrastructure

9 DIGITAL ECONOMY

9.1 E-health
9.2 E-learning

10 FIXED NETWORK OPERATORS

10.1 TTC
10.2 Zantel
10.3 Smart

11 TELECOMMUNICATIONS INFRASTRUCTURE

11.1 TTC's fixed-line network
11.2 Wireless local loop (WLL)
11.3 Private networks
11.4 National fibre backbone
11.5 International infrastructure

12 APPENDIX HISTORIC DATA

13 GLOSSARY OF ABBREVIATIONS

14 RELATED REPORTS

LIST OF TABLES

Table 1 Top Level Country Statistics and Telco Authorities Tanzania 2020 (e)
Table 2 Change in average mobile tariffs 2010 2019
Table 3 Growth in the number of mobile subscribers and penetration 2010 2025
Table 4 Mobile voice subscriber market share by operator 2011 2019
Table 5 Average use of services per subscriber 2012 2019
Table 6 Change in mobile voice traffic by type 2014 2019
Table 7 Growth in the number of SMS sent 2012 2019
Table 8 Growth in the number of active mobile broadband subscribers and penetration 2010 2025
Table 9 Growth in the number of internet users and penetration rate 2010 2019
Table 10 Growth in the number of TTC' mobile subscribers 2010 2019
Table 11 Growth in the number of Vodacom Tanzania's mobile subscribers 2010 2019
Table 12 Growth in the number of Airtel Tanzania's mobile subscribers 2010 2019
Table 13 Growth in the number of Tigo Tanzania's mobile subscribers 2010 2019
Table 14 Change in the number of Zantel's mobile subscribers 2010 2019
Table 15 Growth in the number of Halotel's mobile subscribers 2015 2019
Table 16 Mobile money subscriptions by operator 2015 2019
Table 17 Share of mobile money subscriptions by operator 2018 2019
Table 18 Growth in the number of fixed-line broadband subscribers 2010 2025
Table 19 Fixed wireless internet subscribers 2013 2019
Table 20 Decline in the number of Smart's mobile subscribers 2015 2019
Table 23 Growth in international internet bandwidth 2010 2017
Table 24 Historic Fixed interconnection rates 2013- 2017
Table 25 Historic - Average mobile tariffs 2005 2009
Table 26 Historic - Mobile subscribers and penetration rate 1995 2009
Table 27 Historic - Vodacom Tanzania data subscribers 2013 2016
Table 28 Historic - Vodacom Tanzania ARPU ($) 2003 2014
Table 29 Historic - Vodacom Tanzania ARPU (TZS) 2011 2016
Table 30 Historic - TTC mobile subscribers 2006 2009
Table 31 Historic - Vodacom Tanzania subscribers 2000 2009
Table 32 Historic - Airtel Tanzania subscribers 2002 2009
Table 33 Historic - Millicom Tanzania mobile subscribers 2000 2009
Table 34 Historic Zantel's mobile subscribers 2000 2009
Table 35 Historic - Internet users and penetration rate 1999 2015
Table 36 Historic - Fixed-line internet subscribers 2001 2009
Table 37 Historic - Fixed-line broadband subscribers 2005 2009
Table 38 Historic - Cable modem broadband subscribers 2005 2014
Table 39 Historic - TTC financial data 2010; 2012 2014
Table 40 Historic - Fixed lines in service by operator and teledensity 1999 2009
Table 41 Historic - Fixed lines in service 1995 2009
Table 42 Historic - International bandwidth 2001 2009
Chart 1 Overall Africa view - Telecoms Maturity Index vs GDP per Capita
Chart 2 East Africa - Telecoms Maturity Index vs GDP per Capita
Chart 3 Africa Bottom-tier Telecoms Maturity Index (Market Emergents)
Chart 4 East Africa Telecoms Maturity Index by country
Chart 5 East Africa mobile subscriber penetration versus mobile broadband penetration
Chart 6 East Africa fixed and mobile penetration rates
Chart 7 Change in average mobile tariffs 2010 2019
Chart 8 Growth in the number of mobile subscribers and penetration 2010 2025
Chart 9 Mobile voice subscriber market share by operator 2011 2019
Chart 10 Growth in the number of SMS sent 2012 2019
Chart 11 Growth in the number of active mobile broadband subscribers and penetration 2010 2025
Chart 12 Growth in the number of internet users and penetration rate 2010 2019
Chart 13 Growth in the number of TTC' mobile subscribers 2006 2019
Chart 14 Growth in the number of Vodacom Tanzania's mobile subscribers 2009 2019
Chart 15 Growth in the number of Airtel Tanzania's mobile subscribers 2010 2019
Chart 16 Tigo Tanzania mobile subscribers 2009 2019
Chart 17 Change in the number of Zantel's mobile subscribers 2009 2019
Chart 18 Growth in the number of Halotel's mobile subscribers 2015 2019
Chart 19 Mobile money subscriptions by operator 2015 2019
Chart 20 Growth in the number of fixed-line broadband subscribers 2010 2025
Chart 21 Decline in the number of Smart's mobile subscribers 2015 2019
Chart 23 Growth in international internet bandwidth 2009 2017
Exhibit 1 Generalised Market Characteristics by Market Segment
Exhibit 2 East Africa - Key Characteristics of Telecoms Markets by Country
Exhibit 3 700MHz spectrum auction June 2018
Exhibit 4 Emergency rescue scheme for Lake Victoria
Exhibit 5 2Africa submarine cable
Exhibit 6 2Africa landing stations


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