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South & Central America Dealer Management System Market Forecast to 2030 - Regional Analysis - by Deployment (On-premise and Cloud) and Equipment Type (Automobile, Agricultural & Forestry Machinery, Construction Equipment, Gardening Equipment, Heavy Trucks, Material Handling & Lifting Equipment, Mining Equipment, and Others)

April 2024 | 61 pages | ID: S60D360B6573EN
The Insight Partners

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The South & Central America dealer management system market is expected to grow from US$ 374.92 million in 2022 to US$ 737.35 million by 2030. It is estimated to record a CAGR of 8.8% from 2022 to 2030.

Integration of Artificial Intelligence to Revolutionize Dealer Management Business Fuels South & Central America Dealer Management System Market

Technological giants worldwide are highly focused on research and innovation of new technologies, which fuels the adoption of advanced technologies in transportation, construction, manufacturing, and other industries. Artificial intelligence (AI) technology is positioned at the core of the next-generation software technologies in the dealer management system market. It predicts and delivers the information, enabling an efficient, fast, and personalized experience with customers and boosting store profitability. By enhancing customer experience, along with the dealership's relationship with them, the possibility of return business surges. AI also helps dealers customize banner ads, emails, texts, and other marketing efforts in order to target the right customers at the right time.

Dealer management systems integrated with AI can alert technicians about possible issues with specific models. The system enables dealers to avoid car problems by alerting technicians to look for the concern before it occurs. AI also focuses on cybersecurity solutions to identify threats early and detect suspicious activity in the system. Several companies operating in the market are highly inclined toward offering AI-based dealer management systems. For instance, Pulsar AI, which specializes in AI technology, allows dealers to automate their customer interactions, sales leads, and follow-ups. The product saves time and optimizes the response rate.

Many manufacturers are focusing on developing and implementing a next-generation dealer management system (DMS) with Chatbot and AI technology to streamline interactions between customers and dealers. The AI-based dealer management system allows dealers to serve customers 247, thereby increasing customer satisfaction. For instance, in June 2023, Impel developed new generative AI software used by auto dealers and automaker customers. The software is designed to integrate with pre-existing dealership management systems, which help the auto dealers to personally interact with customers to enhance their buying experience.

Auto dealers are leveraging AI technology to understand customer demands as well as competitive options preferred by them. As a result, dealerships can target customers more efficiently and match buyers to the suitable units in their inventory with the help of AI-based dealer management systems.

Thus, the integration of artificial intelligence to revolutionize the dealer management business is likely to fuel the market growth in the coming years.

South & Central America Dealer Management System Market Overview

The South America dealer management system market is growing due to the increasing demand for comprehensive dealer management systems. Countries such as Brazil, Argentina, and Chile are the major markets for dealer management systems in South America. The expansion of the automotive industry in South America is driving the demand for dealer management systems. For instance, per the Ministry of Trade of Colombia, the country ranks as the third-largest automobile assembler in South America (after Brazil and Argentina) and the second-largest motorcycle producer in the region after Brazil. Columbia has eight vehicle assembly plants, with three in Sofasa, CCA, and Mazda, which represent 99% of country production and 32% of sales. Growing demand for light vehicles, trucks, buses, and motorcycles in the region increases the adoption of dealer management systems among automakers. Additionally, the growing adoption of cloud technology has created a demand for cloud-based dealer management systems. Major dealer management system vendors operating in South America compete on the basis of pricing models, deployment models, after-sale services, and training services. Further, CDK Global, e-Emphasys Technologies Inc., and Integrated Dealer Systems are among the key vendors operating in the dealer management system market in South & Central America.

South & Central America Dealer Management System Market Revenue and Forecast to 2030 (US$ Million)

South & Central America Dealer Management System Market Segmentation

The South & Central America dealer management system market is segmented into deployment, equipment type, and country.

Based on deployment, the South & Central America dealer management system market is bifurcated into on-premise and cloud. The cloud segment held a larger share of the South & Central America dealer management system market in 2022.

In terms of equipment, the South & Central America dealer management system market is segmented into automobile, agricultural & forestry machinery, construction equipment, garden equipment, heavy trucks, material handling & lifting equipment, mining equipment, and others. The automobile segment held the largest share of the South & Central America dealer management system market in 2022.

Based on country, the South & Central America dealer management system market is segmented into Brazil, Argentina, and the Rest of South & Central America. Brazil dominated the South & Central America dealer management system market in 2022.

ANNATA Ehf, DealerBox SAS, Hitachi Solutions Ltd, CDK Global Inc, and Cox Automotive are some of the leading companies operating in the South & Central America dealer management system market.
1. INTRODUCTION

1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation

2. EXECUTIVE SUMMARY

2.1 Key Insights
2.2 Market Attractiveness

3. RESEARCH METHODOLOGY

3.1 Coverage
3.2 Secondary Research
3.3 Primary Research

4. SOUTH & CENTRAL AMERICA DEALER MANAGEMENT SYSTEM MARKET LANDSCAPE

4.1 Overview
4.2 Ecosystem Analysis
  4.2.1 List of Vendors in the Value Chain:

5. SOUTH & CENTRAL AMERICA DEALER MANAGEMENT SYSTEM MARKET - KEY MARKET DYNAMICS

5.1 Dealer Management System Market - Key Market Dynamics
5.2 Market Drivers
  5.2.1 Growing Technological Advancements in Automotive Industry
  5.2.2 Rising Demand for Construction Equipment
  5.2.3 Increasing Integration of DMS with Different Management Systems
5.3 Market Restraints
  5.3.1 Growing Data Security Concerns
5.4 Market Opportunities
  5.4.1 Advent of Autonomous Vehicles
5.5 Future Trends
  5.5.1 Integration of Artificial Intelligence to Revolutionize Dealer Management Business
5.6 Impact of Drivers and Restraints:

6. DEALER MANAGEMENT SYSTEM MARKET - SOUTH & CENTRAL AMERICA MARKET ANALYSIS

6.1 Dealer Management System Market Revenue (US$ Million), 2022 - 2030
6.2 Dealer Management System Market Forecast and Analysis

7. SOUTH & CENTRAL AMERICA DEALER MANAGEMENT SYSTEM MARKET ANALYSIS - DEPLOYMENT

7.1 On-Premise
  7.1.1 Overview
  7.1.2 On-Premise Market, Revenue and Forecast to 2030 (US$ Million)
7.2 Cloud
  7.2.1 Overview
  7.2.2 Cloud Market, Revenue and Forecast to 2030 (US$ Million)

8. SOUTH & CENTRAL AMERICA DEALER MANAGEMENT SYSTEM MARKET ANALYSIS - EQUIPMENT TYPE

8.1 Automobile
  8.1.1 Overview
  8.1.2 Automobile Market, Revenue and Forecast to 2030 (US$ Million)
8.2 Agricultural & Forestry Machinery
  8.2.1 Overview
  8.2.2 Agricultural & Forestry Machinery Market, Revenue and Forecast to 2030 (US$ Million)
8.3 Construction Equipment
  8.3.1 Overview
  8.3.2 Construction Equipment Market, Revenue and Forecast to 2030 (US$ Million)
8.4 Garden Equipment
  8.4.1 Overview
  8.4.2 Garden Equipment Market, Revenue and Forecast to 2030 (US$ Million)
8.5 Heavy Trucks
  8.5.1 Overview
  8.5.2 Heavy Trucks Market, Revenue and Forecast to 2030 (US$ Million)
8.6 Material Handling & Lifting Equipment
  8.6.1 Overview
  8.6.2 Material Handling & Lifting Equipment Market, Revenue and Forecast to 2030 (US$ Million)
8.7 Mining Equipment
  8.7.1 Overview
  8.7.2 Mining Equipment Market, Revenue and Forecast to 2030 (US$ Million)
8.8 Others
  8.8.1 Overview
  8.8.2 Others Market, Revenue and Forecast to 2030 (US$ Million)

9. SOUTH & CENTRAL AMERICA DEALER MANAGEMENT SYSTEM MARKET - COUNTRY ANALYSIS

9.1 South America (South & Central America)
  9.1.1 South & Central America Dealer Management System Market Overview
  9.1.2 South & Central America Dealer Management System Market, By Key Country - Revenue 2022 (US$ Mn)
  9.1.3 South & Central America Dealer Management System Market Revenue and Forecasts and Analysis - By Country
    9.1.3.1 South & Central America Dealer Management System Market Revenue and Forecasts and Analysis - By Country
    9.1.3.2 Brazil Dealer Management System Market Revenue and Forecasts to 2030 (US$ Mn)
      9.1.3.2.1 Brazil Dealer Management System Market Breakdown, by Deployment
      9.1.3.2.2 Brazil Dealer Management System Market Breakdown, by Equipment Type
    9.1.3.3 Argentina Dealer Management System Market Revenue and Forecasts to 2030 (US$ Mn)
      9.1.3.3.1 Argentina Dealer Management System Market Breakdown, by Deployment
      9.1.3.3.2 Argentina Dealer Management System Market Breakdown, by Equipment Type
    9.1.3.4 Rest of South & Central America Dealer Management System Market Revenue and Forecasts to 2030 (US$ Mn)
      9.1.3.4.1 Rest of South & Central America Dealer Management System Market Breakdown, by Deployment
      9.1.3.4.2 Rest of MEA Dealer Management System Market Breakdown, by Equipment Type

10. INDUSTRY LANDSCAPE

10.1 Overview
10.2 Market Initiative
10.3 Product Development
10.4 Mergers & Acquisitions

11. COMPANY PROFILES

11.1 ANNATA Ehf
  11.1.1 Key Facts
  11.1.2 Business Description
  11.1.3 Products and Services
  11.1.4 Financial Overview
  11.1.5 SWOT Analysis
  11.1.6 Key Developments
11.2 DealerBox SAS
  11.2.1 Key Facts
  11.2.2 Business Description
  11.2.3 Products and Services
  11.2.4 Financial Overview
  11.2.5 SWOT Analysis
  11.2.6 Key Developments
11.3 Hitachi Solutions Ltd
  11.3.1 Key Facts
  11.3.2 Business Description
  11.3.3 Products and Services
  11.3.4 Financial Overview
  11.3.5 SWOT Analysis
  11.3.6 Key Developments
11.4 CDK Global Inc
  11.4.1 Key Facts
  11.4.2 Business Description
  11.4.3 Products and Services
  11.4.4 Financial Overview
  11.4.5 SWOT Analysis
  11.4.6 Key Developments
11.5 Cox Automotive
  11.5.1 Key Facts
  11.5.2 Business Description
  11.5.3 Products and Services
  11.5.4 Financial Overview
  11.5.5 SWOT Analysis
  11.5.6 Key Developments

12. APPENDIX

12.1 Word Index

LIST OF TABLES

Table 1. Dealer Management System Market Segmentation
Table 2. Dealer Management System Market Revenue and Forecasts To 2030 (US$ Million)
Table 3. Dealer Management System Market Revenue and Forecasts To 2030 (US$ Million) - Deployment
Table 4. Dealer Management System Market Revenue and Forecasts To 2030 (US$ Million) - Equipment Type
Table 5. South & Central America Dealer Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Country
Table 6. Brazil Dealer Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Deployment
Table 7. Brazil Dealer Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Equipment Type
Table 8. Argentina Dealer Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Deployment
Table 9. Argentina Dealer Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Equipment Type
Table 10. Rest of South & Central America Dealer Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Deployment
Table 11. Rest of South & Central America Dealer Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Equipment Type
Table 12. List of Abbreviation


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