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Netherlands - Telecoms, Mobile and Broadband - Statistics and Analyses

March 2021 | 231 pages | ID: N7B9DBD83582EN
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The Netherlands - Telecoms, Mobile and Broadband - Statistics and Analyses report includes all relevant BuddeComm research data and analysis. Covering trends and developments in telecommunications, mobile, internet, broadband, infrastructure and regulation. Please review the Executive Summary and Table of Contents for more details.

EXECUTIVE SUMMARY

Netherlands expecting second 5G auction in mid-2022

The Dutch telecom market is gradually migrating to upgraded platforms as modernisation schemes undertaken by telcos make steady progress. KPN is steadily replacing its copper access network with fibre, while the MNOs are also closing down their GSM and 3G networks and repurposing their spectrum and physical assets for LTE and 5G. T-Mobile Netherlands has delayed switching off GSM until June 2023 given that the network is still used for M2M connections and other applications.

The country has one of the highest fixed broadband penetration rates in the world, with effective cross-platform competition between DSL, HFC, and fibre networks. In the third quarter of 2020 the number of cable broadband connections fell for the first time, while the DSL segment has long been eclipsed by fibre. By September 2020 about 47.8% of fixed broadband connections provided data above 100Mb/s. Under regulatory measures, the telcos KPN and VodafoneZiggo are obliged to offer wholesale access to competitors: VodafoneZiggo's wholesale offer was published in March 2019.

This report details the key aspects of the Dutch telecom market, providing data on fixed network services, profiles of the major operators, and a review of the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure. In addition, the report covers the fixed and wireless broadband markets, including statistics and analyses on technology deployments. The report also assesses the mobile voice and data segments, detailing the strategies of the MNOs, the deployment of emerging technologies, and a range of regulatory issues. A range of subscriber forecasts are also provided.

BuddeComm notes that the outbreak of the Coronavirus continues to have a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key developments:
  • Deutsche Telekom and Cellnex Telecom agree to combine their tower businesses in the Netherlands;
  • Delayed 3.5GHz auction expected to be held in the first quarter of 2022;
  • Regulator amends rules to encourage mobile network and spectrum sharing;
  • KPN stops offering ISDN2/PSTN services;
  • Report update includes the regulator's market data to Q3 2020, telcos' operating and financial data to Q4 2020, Telecom Maturity Index charts and analyses, assessment of the global impact of Covid-19 on the telecoms sector, recent market developments.
Companies mentioned in this report:

KPN, UPC Netherlands, Tele2 Netherlands, Stipte (Scarlet Telecom), Ziggo, VodafoneZiggo, Orange Netherlands, Versatel, T-Mobile Netherlands, Reggefiber
1 KEY STATISTICS

2 REGIONAL EUROPEAN MARKET COMPARISON

2.1 Europe Telecom Maturity Index by tier
2.2 TMI versus GDP
2.3 Mobile and mobile broadband penetration
2.4 Fixed versus mobile broadband penetration

3 COUNTRY OVERVIEW

4 COVID-19 AND ITS IMPACT ON THE TELECOM SECTOR

4.1 Economic considerations and responses
4.2 Subscribers
4.3 Infrastructure

5 TELECOMMUNICATIONS MARKET

5.1 Market analysis

6 REGULATORY ENVIRONMENT

6.1 Historical overview
6.2 Regulatory authority
6.3 Fixed-line developments
6.4 Mobile network developments

7 MOBILE MARKET

7.1 Market analysis
7.2 Mobile statistics
7.3 Mobile infrastructure
7.4 Internet of Things (IoT)
7.5 Mobile voice
7.6 Mobile data
7.7 Mobile broadband
7.8 Major mobile operators
7.9 Mobile content and applications

8 FIXED-LINE BROADBAND MARKET

8.1 Introduction and statistical overview
8.2 Hybrid Fibre Coax (HFC) networks
8.3 Digital Subscriber Line (DSL) networks
8.4 Fibre-to-the-Premises (FttP) networks
8.5 Other fixed broadband services

9 FIXED NETWORK OPERATORS

9.1 Royal Koninklijke PTT Nederland (KPN)
9.2 Scarlet Telecom (Stipte)
9.3 Tele2 Netherlands
9.4 VodafoneZiggo

10 TELECOMMUNICATIONS INFRASTRUCTURE

10.1 National telecom network
10.2 International infrastructure
10.3 Smart infrastructure
10.4 Wholesale

11 APPENDIX HISTORIC DATA

12 GLOSSARY OF ABBREVIATIONS

13 RELATED REPORTS

LIST OF TABLES

Table 1 Top Level Country Statistics and Telco Authorities - Netherlands 2020 (e)
Table 2 Change in telecom infrastructure investment by sector 2012 2019
Table 3 Change in the number of wholesale unbundled connections 2014 2020
Table 4 Wholesale fibre active unbundled connections 2014 2020
Table 5 Decline in the number of WLR lines 2011 2020
Table 6 3G licence awards (spectrum, spectrum fees and admin fees) July 2000
Table 7 Decline in wholesale termination revenue 2011 2019
Table 8 Increase in wholesale terminated traffic (million minutes) 2010 2020
Table 9 Decline in mobile retail and wholesale revenue 2013 2020
Table 10 Change in mobile services revenue by sector 2011 2020
Table 11 Growth in the number of mobile subscribers and penetration rate 2011 2026
Table 12 Change in mobile subscriber market share of subscribers by operator 2011 2020
Table 13 Change in prepaid and contract subscribers by market share (MNOS) 2011 2020
Table 14 Change in the number of prepaid and contract subscribers (retail, MNOs) 2011 2020
Table 15 Growth in the number of mobile antennae in service by technology 2014 2021
Table 16 Investment in mobile infrastructure 2012 2019
Table 17 Increase in the number of M2M connections 2010 2020
Table 18 Growth in mobile voice traffic 2011 2020
Table 19 Growth in mobile data traffic 2011 2020
Table 20 Change in mobile voice and data traffic, quarterly change 2016 2020
Table 21 Decline in SMS traffic 2011 2020
Table 22 Growth in the number of active mobile broadband subscribers and penetration 2011 2026
Table 23 Change in the number of mobile broadband subscribers by type 2009 2020
Table 24 Change in the number of KPN Mobile's consumer retail and wholesale subscribers 2011 2020
Table 25 Development of KPN Mobile's revenue by type 2011 2020
Table 26 KPN Mobile revenue by quarter 2011 2020
Table 27 KPN mobile monthly ARPU 2011 2020
Table 28 Development of VodafoneZiggo's mobile revenue 2016 2020
Table 29 Change in the number of VodafoneZiggo mobile subscribers 2011 2020
Table 30 VodafoneZiggo ARPU 2011 2020
Table 31 Change in the number of T-Mobile Netherlands' subscribers by type 2011 2020
Table 32 Development of T-Mobile Netherlands' financial data 2011 2020
Table 33 Growth in the number of MVNO subscribers and market share 2011 2020
Table 34 Change in the proportion of retail broadband service connections with bundle types 2015 2020
Table 35 Change in the number of fixed broadband subscribers by platform 2011 2020
Table 36 Change in fixed-line broadband market share by technology 2011 2020
Table 37 Growth in the number of fixed broadband subscribers and penetration 2011 2026
Table 38 Change in the proportion of broadband connections by speed 2010 2020
Table 39 Development of broadband penetration by technology 2010 2019
Table 40 Increase in the number of retail cable broadband subscribers 2009 2020
Table 41 Change in the number of cable broadband connections by speed 2010 2020
Table 42 Development of VodafoneZiggo's cable broadband financial data 2010 2020
Table 43 Growth in the number of VodafoneZiggo's broadband subscribers 2011 2020
Table 44 Change in the number of KPN's consumer retail broadband subscribers 2011 2020
Table 45 Decline in the number of DSL subscribers 2009 2020
Table 46 Development of DSL broadband connections by speed 2010 2020
Table 47 Increase in the number of premises connected and passed with upgraded copper 2014 2020
Table 48 Increase in the number of FttP premises connected and passed 2011 2020
Table 49 Growth in the number of FttP subscribers 2010 2020
Table 50 Change in the number of FttP retail and wholesale business connections 2015 2020
Table 51 Change in the number of unbundled fibre broadband connections from KPN, by platform 2015 2020
Table 52 Change in the number of fibre broadband connections by speed 2013 2020
Table 53 Decline in fixed-line revenue (PSTN, VoB) 2011 2020
Table 54 Decline in VoIP and PSTN traffic 2016 2020
Table 55 Decline in fixed-line traffic revenue 2011 2020
Table 56 Change in fixed-line service revenue by retail, wholesale 2013 2019
Table 57 Development of KPN's annual net line loss (consumer) 2011 2020
Table 58 Decline in the number of KPN's connected PSTN households (consumer) 2011 2020
Table 59 Change in the number of KPN's RGUs by platform (consumer) 2015 2020
Table 60 Development of KPN Group's financial data 2011 2020
Table 61 KPN financial data by sector (Netherlands) 2011 2020
Table 62 Development of VodafoneZiggo's financial data 2011 2020
Table 63 Change in VodafoneZiggo's subscriber base by platform 2011 2020
Table 64 Fixed lines in services by type (retail) 2011 2020
Table 65 Proportion of fixed-lines churned and disconnected 2015 2020
Table 66 Decline in the number of fixed lines in service and teledensity 2011 2026
Table 67 Growth in international internet bandwidth 2009 2017
Table 68 Development of KPN's wholesale connections by type 2015 2020
Table 69 Historic - Mobile (SIM) subscribers and penetration rate (regulator data) 1999 2010
Table 70 Historic - Vodafone Netherlands financial data 2007 2017
Table 71 Historic - VodafoneZiggo mobile subscribers 2004 2010
Table 72 Historic - T-Mobile Netherlands mobile service revenue 2007 2016
Table 73 Historic - T-Mobile Netherlands blended ARPU 2006 2016
Table 74 Historic - Mobile services market revenue (MNOs) 2006 2015
Table 75 Historic - KPN LTE subscribers 2013 2015
Table 76 Historic - Cumulative mobile numbers ported 2003 2009
Table 77 Historic - Vodafone Netherlands ARPU 2004 2010
Table 78 Historic - Vodafone Netherlands voice traffic 2004 2016
Table 79 Historic - Tele2 mobile subscribers 2007 2018
Table 80 Historic - KPN/Reggefiber FttP activated premises 2009 2015
Table 81 Historic - Tele2 mobile revenue 2007 2018
Table 82 Historic - Broadband retail subscribers (cable modem, DSL, fibre) 1999 2010
Table 83 Historic - KPN/Reggefiber FttP activated premises 2009 2015
Table 84 Historic - KPN's consumer retail broadband subscribers 2005 2009
Table 85 Historic - UPC Nederland subscribers 2005 2014
Table 86 Historic - UPC Netherlands revenue 2007 2014
Table 87 Historic - VodafoneZiggo's cable broadband financial data 2006 2010
Table 88 Historic - UPC Netherlands revenue by segment () 2012 2014
Table 89 Historic - VodafoneZiggo broadband subscriber 2007 2010
Table 90 Historic - Tele2 Netherlands' DSL subscribers 2006 2018
Table 91 Historic - FttP premises connected and passed 2006 2010
Table 92 Historic - FttP subscribers 2006 2010
Table 93 Historic - Fixed lines in service and teledensity 1999 2010
Table 94 Historic - KPN Group financial data 2004 2010
Table 95 Historic - UPC Nederland subscribers 2005 2014
Table 96 Historic - KPN consumer market share by sector 2007 2017
Table 97 Historic International internet bandwidth 1998 2010
Table 98 Historic - CPS connections 2008 2014
Table 99 Historic - Fixed-line traffic by type 2008 2015
Table 100 Historic - Tele2 Netherlands residential subscribers by type 2007 2018
Table 101 Historic - Tele2 Netherlands revenue by sector 2007 2018
Table 102 Historic - Unbundled MDF connections by type 2008 2015
Table 103 Historic - Change in mobile subscriber market share of subscribers by operator 2006 2010
Table 104 Historic - Change in the number of prepaid and contract subscribers (retail, MNOs) 2007 2010
Table 105 Historic - Growth in mobile voice traffic 2007 2010
Table 106 Historic - Decline in wholesale termination revenue 2007 2010
Table 107 Historic - Change in the number of KPN Mobile's consumer retail and wholesale subscribers 2006 2010
Table 108 Historic - KPN mobile monthly ARPU 2006 2010
Table 109 Historic - Change in the number of T-Mobile Netherlands' subscribers by type 2006 2010
Table 110 Historic - Development of T-Mobile Netherlands' financial data 2006 2010
Table 111 Historic - Growth in the number of MVNO subscribers and market share 2005 2010
Table 112 Historic - Development of broadband penetration by technology 2007 2010
Table 113 Historic - Decline in fixed-line revenue (PSTN, VoB) 2006 2010
Table 114 Historic - Decline in fixed-line traffic revenue 2006 2010
Table 115 Historic - Development of KPN's annual net line loss (consumer) 2005 2010
Table 116 Historic - Decline in the number of KPN's connected PSTN households (consumer) 2005 2010
Table 117 Historic - KPN financial data by sector (Netherlands) 2005 2010
Table 118 Historic - Change in VodafoneZiggo's subscriber base by platform 2007 2010
Table 119 Historic - Decline in the number of WLR lines 2008 2010
Table 120 Historic - Change in mobile services revenue by sector 2008 2010
Table 121 Historic - Change in prepaid and contract subscribers by market share (MNOS) 2008 2010
Table 122 Historic - Growth in mobile data traffic 2008 2010
Table 123 Historic - Mobile SMS traffic 2008 2010
Table 124 Historic - Fixed lines in services by type (retail) 2008 2010
Table 125 Historic - Change in fixed-line broadband market share by technology 2008 2010
Chart 1 Europe Telecoms Maturity Index Market Leaders (top tier)
Chart 2 Europe Telecoms Maturity Index Market Challengers (middle tier)
Chart 3 Europe Telecoms Maturity Index Market Emergents (bottom tier)
Chart 4 Overall view - Telecoms Maturity Index vs GDP per Capita
Chart 5 Europe - mobile subscriber penetration vs mobile broadband penetration
Chart 6 Scandinavia and Baltics: mobile subscriber penetration vs mobile broadband penetration
Chart 7 Northern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 8 Southern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 9 Eastern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 10 Scandinavia and Baltics fixed and mobile broadband penetration
Chart 11 Northern Europe fixed and mobile broadband penetration
Chart 12 Southern Europe fixed and mobile broadband penetration
Chart 13 Eastern Europe fixed and mobile broadband penetration
Chart 14 Change in telecom infrastructure investment by sector 2012 2019
Chart 15 Change in the number of wholesale unbundled connections 2014 2020
Chart 16 Decline in the number of WLR lines 2011 2020
Chart 17 Decline in wholesale termination revenue 2011 2019
Chart 18 Increase in wholesale terminated traffic 2010 2020
Chart 19 Decline in mobile retail and wholesale revenue 2013 2021
Chart 20 Change in mobile services revenue by sector 2011 2020
Chart 21 Growth in the number of mobile subscribers and penetration rate 2011 2026
Chart 22 Change in mobile subscriber market share of subscribers by operator 2011 2020
Chart 23 Change in prepaid and contract subscribers by market share (MNOS) 2011 2020
Chart 24 Change in the number of prepaid and contract subscribers 2011 2020
Chart 25 Growth in the number of mobile antennae in service by technology 2014 2021
Chart 26 Investment in mobile infrastructure 2012 2019
Chart 27 Increase in the number of M2M connections 2010 2020
Chart 28 Growth in mobile voice traffic 2011 2020
Chart 29 Growth in mobile data traffic 2011 2020
Chart 30 Change in mobile voice and data traffic, quarterly change (Q4) 2016 2020
Chart 31 Decline in SMS traffic 2011 2020
Chart 32 Growth in the number of active mobile broadband subscribers and penetration 2011 2026
Chart 33 Change in the number of mobile broadband subscribers by type 2009 2020
Chart 34 Change in the number of KPN Mobile's consumer retail and wholesale subscribers 2011 2020
Chart 35 Development of KPN Mobile's revenue by type 2011 2020
Chart 36 KPN Mobile revenue by quarter (Q4) 2011 2020
Chart 37 Development of VodafoneZiggo's mobile revenue 2016 2020
Chart 38 Change in the number of VodafoneZiggo mobile subscribers 2011 2020
Chart 39 Change in the number of T-Mobile Netherlands' subscribers by type 2011 2020
Chart 40 Development of T-Mobile Netherlands' financial data 2011 2020
Chart 41 Growth in the number of MVNO subscribers and market share 2011 2020
Chart 42 Change in the proportion of retail broadband service connections with bundle types 2015 2020
Chart 43 Change in the number of fixed broadband subscribers by platform 2011 2020
Chart 44 Change in fixed-line broadband market share by technology 2011 2020
Chart 45 Growth in the number of fixed broadband subscribers and penetration 2011 2026
Chart 46 Change in the proportion of broadband connections by speed 2010 2020
Chart 47 Development of broadband penetration by technology 2010 2019
Chart 48 Increase in the number of retail cable broadband subscribers 2009 2020
Chart 49 Change in the number of cable broadband connections by speed 2010 2020
Chart 50 Development of VodafoneZiggo's cable broadband financial data 2010 2020
Chart 51 Growth in the number of VodafoneZiggo's broadband subscribers 2011 2020
Chart 52 Change in KPN's consumer retail broadband subscriber base 2011 2020
Chart 53 Decline in the number of DSL subscribers 2009 2020
Chart 54 Development of DSL broadband connections by speed 2010 2020
Chart 55 Increase in the number of premises connected and passed with upgraded copper 2014 2020
Chart 56 Increase in the number of FttP premises connected and passed 2011 2020
Chart 57 Growth in the number of FttP subscribers 2010 2020
Chart 58 Change in the number of FttP retail and wholesale business connections 2015 2020
Chart 59 Change in the number of unbundled fibre broadband connections from KPN, by platform 2015 2020
Chart 60 Change in the number of fibre broadband connections by speed 2013 2020
Chart 61 Decline in fixed-line revenue (PSTN, VoB) 2011 2020
Chart 62 Decline in VoIP and PSTN traffic 2016 2020
Chart 63 Decline in fixed-line traffic revenue 2011 2020
Chart 64 Change in fixed-line service revenue by retail, wholesale 2013 2019
Chart 65 Decline in the number of KPN's connected PSTN households (consumer) 2010 2020
Chart 66 Change in the number of KPN's RGUs by platform (consumer) 2015 2020
Chart 67 Development of KPN Group's financial data 2011 2020
Chart 68 KPN consumer and business financial data (Netherlands) 2011 2020
Chart 69 Development of VodafoneZiggo's financial data 2011 2020
Chart 70 Change in VodafoneZiggo's subscriber base by platform 2011 2020
Chart 71 Fixed lines in services by type 2011 2020
Chart 72 Decline in the number of fixed lines in service and teledensity 2011 2026
Chart 73 Development of KPN's wholesale connections by type 2015 2020
Exhibit 1 Generalised Market Characteristics by Market Segment
Exhibit 2 Access and the local loop
Exhibit 3 2.6GHz spectrum auction April 2010
Exhibit 4 Spectrum auction October 2012
Exhibit 5 Historic - Fixed-to-mobile interconnections tariffs 2007 2009


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