Middle East & Africa IT Management as a Service Market Forecast to 2031 - Regional Analysis - by Application (System and Network Monitoring, Compliance and Security Management, Asset Management, Infrastructure Performance Management, Configuration and Change Management, and Others), Enterprise Size (Large Enterprises and SMEs), and End User (IT and Telecom, BFSI, Healthcare and Lifesciences, Manufacturing, Higher Education, Retail, Energy and Utilities, Non Profit, and Others)

February 2025 | 133 pages | ID: M645F9517DDBEN
The Insight Partners

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The Middle East & Africa IT management as a service market was valued at US$ 579.10 million in 2023 and is expected to reach US$ 1,607.64 million by 2031; it is estimated to register a CAGR of 13.6% from 2023 to 2031.

Rising Demand for Cloud Computing Bolsters Middle East & Africa IT Management as a Service Market

Cloud computing is revolutionizing business process improvement methodologies by enabling scalable, on-demand access to computing resources over the Internet, which eliminates the need for costly infrastructure investments while also allowing for rapid application deployment and scaling. Cloud computing also enables freedom and distant communication, which further help cloud-based solutions boost productivity. Additionally, cloud platforms give enterprises access to cutting-edge technologies such as big data analytics, machine learning, and artificial intelligence, allowing them to make better decisions and extract insightful information from their data. Thus, cloud computing is changing company models and fostering productivity, creativity, and competitiveness in the digital world, which is rising its demand in organizations worldwide. Hence, the rising adoption of cloud computing by organizations is raising the need for ITMaaS services for cloud migration and deployment. After cloud migration, ITMaaS service providers help organizations manage cloud infrastructure, including provisioning, configuring, and managing cloud infrastructure components such as virtual machines and networks. Furthermore, these service providers assist in implementing plans to monitor cloud expenditure, offer cost-saving techniques, and guarantee that resources are optimized and used appropriately. Thus, the growing demand for cloud computing is expected to propel the growth of the IT management as a service market during the forecast period.

Middle East & Africa IT Management as a Service Market Overview

The growth of the MEA IT management as a service market can be attributed to the growing trend of remote working. The governments of the various nations in MEA are taking several steps to adopt a remote working culture. For instance, in March 2023, the government of the UAE launched a new HR initiative to expand the idea of remote work by allowing government employees to work from public libraries. This program aims to encourage a culture of remote work and offer workers enhanced flexibility in their work schedules.

Middle East & Africa IT Management as a Service Market Revenue and Forecast to 2031 (US$ Million)

Middle East & Africa IT Management as a Service Market Segmentation

The Middle East & Africa IT management as a service market is categorized into application, enterprise size, end user, and country.

Based on application, the Middle East & Africa IT management as a service market is segmented into system and network monitoring, compliance and security management, asset management, infrastructure performance management, configuration and change management, and others. The system and network monitoring segment held the largest Middle East & Africa IT management as a service market share in 2023.

In terms of enterprise size, the Middle East & Africa IT management as a service market is bifurcated into large enterprises and SMEs. The large enterprises segment held a larger Middle East & Africa IT management as a service market share in 2023.

By end user, the Middle East & Africa IT management as a service market is divided into IT and telecom, BFSI, healthcare and life sciences, manufacturing, higher education, retail, energy and utilities, non profit, and others. The IT and telecom segment held the largest Middle East & Africa IT management as a service market share in 2023.

By country, the Middle East & Africa IT management as a service market is segmented into South Africa, the UAE, Saudi Arabia, and the Rest of Middle East & Africa. The UAE dominated the Middle East & Africa IT management as a service market share in 2023.

Cisco Systems Inc, Cognizant Technology Solutions Corp, Wipro Ltd, Amazon Web Services Inc, International Business Machines Corp, Fujitsu Ltd, Persistent Systems Ltd, BMC Software Inc, HCL Technologies Ltd, Hewlett Packard Enterprise Co, Capgemini SE, Atos SE, Kyndryl Holdings Inc, Avanade Inc, and Rimini Street, Inc. are some of the leading companies operating in the Middle East & Africa IT management as a service market.
1. INTRODUCTION

1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation

2. EXECUTIVE SUMMARY

2.1 Key Insights
2.2 Market Attractiveness

3. RESEARCH METHODOLOGY

3.1 Secondary Research
3.2 Primary Research
3.3 Hypothesis formulation:
3.4 Macro-economic factor analysis:
3.5 Developing base number:
3.6 Data Triangulation:
3.7 Country level data:

4. MIDDLE EAST & AFRICA IT MANAGEMENT AS A SERVICE MARKET LANDSCAPE

4.1 Overview
  4.1.1 ITMaaS Service Providers:
  4.1.2 Regulatory Bodies:
  4.1.3 End Users:
  4.1.4 List of Vendors in the Value Chain

5. MIDDLE EAST & AFRICA IT MANAGEMENT AS A SERVICE MARKET - KEY MARKET DYNAMICS

5.1 Market Drivers
  5.1.1 Rising Demand for Remote Work Culture
  5.1.2 Increasing Complexity of IT Infrastructure
5.2 Market Restraints
  5.2.1 Growing Data Privacy and Security Concerns
5.3 Market Opportunities
  5.3.1 Rising Adoption of ITMaaS in Healthcare Industry
  5.3.2 Growing Digitization in SMEs
5.4 Market Trends
  5.4.1 Rising Demand for Cloud Computing
5.5 Impact of Drivers and Restraints:

6. IT MANAGEMENT AS A SERVICE MARKET - MIDDLE EAST & AFRICA MARKET ANALYSIS

6.1 Middle East & Africa IT Management as a Service Market Revenue (US$ Million), 2021-2031
6.2 Middle East & Africa IT Management as a Service Market Forecast Analysis

7. MIDDLE EAST & AFRICA IT MANAGEMENT AS A SERVICE MARKET ANALYSIS - BY APPLICATION

7.1 System and Network Monitoring
  7.1.1 Overview
  7.1.2 System and Network Monitoring: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.2 Compliance and Security Management
  7.2.1 Overview
  7.2.2 Compliance and Security Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.3 Asset Management
  7.3.1 Overview
  7.3.2 Asset Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.4 Infrastructure Performance Management
  7.4.1 Overview
  7.4.2 Infrastructure Performance Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.5 Configuration and Change Management
  7.5.1 Overview
  7.5.2 Configuration and Change Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.6 Others
  7.6.1 Overview
  7.6.2 Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

8. MIDDLE EAST & AFRICA IT MANAGEMENT AS A SERVICE MARKET ANALYSIS - BY ENTERPRISE SIZE

8.1 Large Enterprises
  8.1.1 Overview
  8.1.2 Large Enterprises: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
8.2 SMEs
  8.2.1 Overview
  8.2.2 SMEs: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

9. MIDDLE EAST & AFRICA IT MANAGEMENT AS A SERVICE MARKET ANALYSIS - BY END USER

9.1 IT and Telecom
  9.1.1 Overview
  9.1.2 IT and Telecom: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.2 BFSI
  9.2.1 Overview
  9.2.2 BFSI: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.3 Healthcare and Lifesciences
  9.3.1 Overview
  9.3.2 Healthcare and Lifesciences: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.4 Manufacturing
  9.4.1 Overview
  9.4.2 Manufacturing: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.5 Higher Education
  9.5.1 Overview
  9.5.2 Higher Education: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.6 Retail
  9.6.1 Overview
  9.6.2 Retail: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.7 Energy and Utilities
  9.7.1 Overview
  9.7.2 Energy and Utilities: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.8 Non-Profit
  9.8.1 Overview
  9.8.2 Non-Profit: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.9 Others
  9.9.1 Overview
  9.9.2 Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

10. MIDDLE EAST & AFRICA IT MANAGEMENT AS A SERVICE MARKET - COUNTRY ANALYSIS

10.1 Middle East & Africa
  10.1.1 Middle East & Africa IT Management as a Service Market Overview
  10.1.2 Middle East & Africa: IT Management as a Service Market - Market Breakdown, by Key Countries, 2023 and 2031 (%)
    10.1.2.1 Middle East & Africa: IT Management as a Service Market - Revenue and Forecast Analysis - by Country
    10.1.2.2 United Arab Emirates: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
      10.1.2.2.1 United Arab Emirates: IT Management as a Service Market Breakdown, by Application
      10.1.2.2.2 United Arab Emirates: IT Management as a Service Market Breakdown, by Enterprise Size
      10.1.2.2.3 United Arab Emirates: IT Management as a Service Market Breakdown, by End User
    10.1.2.3 Saudi Arabia: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
      10.1.2.3.1 Saudi Arabia: IT Management as a Service Market Breakdown, by Application
      10.1.2.3.2 Saudi Arabia: IT Management as a Service Market Breakdown, by Enterprise Size
      10.1.2.3.3 Saudi Arabia: IT Management as a Service Market Breakdown, by End User
    10.1.2.4 South Africa: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
      10.1.2.4.1 South Africa: IT Management as a Service Market Breakdown, by Application
      10.1.2.4.2 South Africa: IT Management as a Service Market Breakdown, by Enterprise Size
      10.1.2.4.3 South Africa: IT Management as a Service Market Breakdown, by End User
    10.1.2.5 Rest of Middle East & Africa: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
      10.1.2.5.1 Rest of Middle East & Africa: IT Management as a Service Market Breakdown, by Application
      10.1.2.5.2 Rest of Middle East & Africa: IT Management as a Service Market Breakdown, by Enterprise Size
      10.1.2.5.3 Rest of Middle East & Africa: IT Management as a Service Market Breakdown, by End User

11. COMPETITIVE LANDSCAPE

11.1 Company Positioning & Concentration
11.2 Heat Map Analysis by Key Players

12. INDUSTRY LANDSCAPE

12.1 Overview
12.2 Market Initiative
12.3 Product News & Company News
12.4 Collaboration and Mergers & Acquisitions

13. COMPANY PROFILES

13.1 Cisco Systems Inc
  13.1.1 Key Facts
  13.1.2 Business Description
  13.1.3 Products and Services
  13.1.4 Financial Overview
  13.1.5 SWOT Analysis
  13.1.6 Key Developments
13.2 Cognizant Technology Solutions Corp
  13.2.1 Key Facts
  13.2.2 Business Description
  13.2.3 Products and Services
  13.2.4 Financial Overview
  13.2.5 SWOT Analysis
  13.2.6 Key Developments
13.3 Wipro Ltd
  13.3.1 Key Facts
  13.3.2 Business Description
  13.3.3 Products and Services
  13.3.4 Financial Overview
  13.3.5 SWOT Analysis
  13.3.6 Key Developments
13.4 Amazon Web Services Inc
  13.4.1 Key Facts
  13.4.2 Business Description
  13.4.3 Products and Services
  13.4.4 Financial Overview
  13.4.5 SWOT Analysis
  13.4.6 Key Developments
13.5 International Business Machines Corp
  13.5.1 Key Facts
  13.5.2 Business Description
  13.5.3 Products and Services
  13.5.4 Financial Overview
  13.5.5 SWOT Analysis
  13.5.6 Key Developments
13.6 Fujitsu Ltd
  13.6.1 Key Facts
  13.6.2 Business Description
  13.6.3 Products and Services
  13.6.4 Financial Overview
  13.6.5 SWOT Analysis
  13.6.6 Key Developments
13.7 Persistent Systems Ltd
  13.7.1 Key Facts
  13.7.2 Business Description
  13.7.3 Products and Services
  13.7.4 Financial Overview
  13.7.5 SWOT Analysis
  13.7.6 Key Developments
13.8 BMC Software, Inc.
  13.8.1 Key Facts
  13.8.2 Business Description
  13.8.3 Products and Services
  13.8.4 Financial Overview
  13.8.5 SWOT Analysis
  13.8.6 Key Developments
13.9 HCL Technologies Ltd
  13.9.1 Key Facts
  13.9.2 Business Description
  13.9.3 Products and Services
  13.9.4 Financial Overview
  13.9.5 SWOT Analysis
  13.9.6 Key Developments
13.10 Hewlett Packard Enterprise Co
  13.10.1 Key Facts
  13.10.2 Business Description
  13.10.3 Products and Services
  13.10.4 Financial Overview
  13.10.5 SWOT Analysis
  13.10.6 Key Developments
13.11 Capgemini SE
  13.11.1 Key Facts
  13.11.2 Business Description
  13.11.3 Products and Services
  13.11.4 Financial Overview
  13.11.5 SWOT Analysis
  13.11.6 Key Developments
13.12 Atos SE
  13.12.1 Key Facts
  13.12.2 Business Description
  13.12.3 Products and Services
  13.12.4 Financial Overview
  13.12.5 SWOT Analysis
  13.12.6 Key Developments
13.13 Kyndryl Holdings Inc
  13.13.1 Key Facts
  13.13.2 Business Description
  13.13.3 Products and Services
  13.13.4 Financial Overview
  13.13.5 SWOT Analysis
  13.13.6 Key Developments
13.14 Avanade Inc.
  13.14.1 Key Facts
  13.14.2 Business Description
  13.14.3 Products and Services
  13.14.4 Financial Overview
  13.14.5 SWOT Analysis
  13.14.6 Key Developments
13.15 Rimini Street, Inc.
  13.15.1 Key Facts
  13.15.2 Business Description
  13.15.3 Products and Services
  13.15.4 Financial Overview
  13.15.5 SWOT Analysis
  13.15.6 Key Developments

14. APPENDIX

14.1 Word Index
14.2 About The Insight Partners
LIST OF TABLES

Table 1. Middle East & Africa IT Management as a Service Market Segmentation
Table 2. List of Vendors
Table 3. Middle East & Africa IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Table 4. Middle East & Africa IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 5. Middle East & Africa IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 6. Middle East & Africa IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 7. Middle East & Africa: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million) - by Country
Table 8. United Arab Emirates: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million) - by Application
Table 9. United Arab Emirates: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
Table 10. United Arab Emirates: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million) - by End User
Table 11. Saudi Arabia: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million) - by Application
Table 12. Saudi Arabia: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
Table 13. Saudi Arabia: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million) - by End User
Table 14. South Africa: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million) - by Application
Table 15. South Africa: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
Table 16. South Africa: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million) - by End User
Table 17. Rest of Middle East & Africa: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million) - by Application
Table 18. Rest of Middle East & Africa: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 19. Rest of Middle East & Africa: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 20. List of Abbreviation

LIST OF FIGURES

Figure 1. Middle East & Africa IT Management as a Service Market Segmentation, by Country
Figure 2. Ecosystem Analysis
Figure 3. Middle East & Africa IT Management as a Service Market - Key Market Dynamics
Figure 4. Impact Analysis of Drivers and Restraints
Figure 5. Middle East & Africa IT Management as a Service Market Revenue (US$ Million), 2021-2031
Figure 6. Middle East & Africa IT Management as a Service Market Share (%) - by Application (2023 and 2031)
Figure 7. System and Network Monitoring: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 8. Compliance and Security Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 9. Asset Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 10. Infrastructure Performance Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 11. Configuration and Change Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 12. Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 13. Middle East & Africa IT Management as a Service Market Share (%) - by Enterprise Size (2023 and 2031)
Figure 14. Large Enterprises: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 15. SMEs: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 16. Middle East & Africa IT Management as a Service Market Share (%) - by End User (2023 and 2031)
Figure 17. IT and Telecom: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 18. BFSI: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 19. Healthcare and Lifesciences: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 20. Manufacturing: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 21. Higher Education: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 22. Retail: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 23. Energy and Utilities: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 24. Non-Profit: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 25. Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 26. Middle East & Africa: IT Management as a Service Market Revenue, by Key Countries, (2023) (US$ Mn)
Figure 27. Middle East & Africa: IT Management as a Service Market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 28. United Arab Emirates: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million)
Figure 29. Saudi Arabia: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million)
Figure 30. South Africa: IT Management as a Service Market - Revenue and Forecast to 2031(US$ Million)
Figure 31. Rest of Middle East & Africa: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 32. Company Positioning & Concentration
Figure 33. Heat Map Analysis by Key Players


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