Mauritius - Telecoms, Mobile and Broadband - Statistics and Analyses
The island nation of Mauritius has long been a pioneer in the telecom sector. It was the first market in the greater Africa region to launch mobile telecom networks (in 1989), the first to provide a 3G service (2004), the first in the world to develop a nationwide WiMAX wireless broadband network (2005), and one of the first to launch IPTV services (2006). LTE and fibre broadband services are nationally available, while the government has also supported the building of a national Wi-Fi network. International cable connectivity has improved considerably in recent years, which has increased bandwidth capacity significantly. The landing of the METISS cable, providing connectivity to South Africa and on to other cable systems, was made in June 2020.
The incumbent telco Mauritius Telecom has been partially privatised and benefits from the scale and technical prowess of Orange Group, which holds a 40% interest in the operator. All sectors of the market are open to competition.
Mauritius is successfully pursuing a policy to make telecommunications a pillar of economic growth, and to have a fully digital-based infrastructure,
The mobile market has effective competition from the three MNOs Mauritius Telecom, Emtel, and Mahanagar. These operators have steadily increased the reach of their LTE infrastructure to support growing demand for mobile data services.
In the broadband sector there is continuing progress in developing FttC and FttP rollouts. Mauritius Telecom has invested more than Rs5 billion to fast-track national FttP deployment.
BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.
On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.
Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.
The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.
- METISS cable makes landing in Mauritius;
- Mauritius Telecom completes national LTE and fibre network reach;
- Mauritius signs MoU with Estonia to develop ICTs;
- Government makes progress with its 'Wi-Fi Mauritius' program;
- Government unveils Smart Mauritius program;
- National Broadband Policy aiming for 100Mb/s availability nationally by end-2020;
- Report update includes telcos' operating data for 2018, regulator's market data to June 2020, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.
Mauritius Telecom, Mahanagar Telephone (Mauritius) (MTNL), Emtel (Millicom, Currimjee Jeewanjee, Bharti Airtel), Bharat Telecom, Network Plus, DCL Internet, Outremer Telecom.
2 COUNTRY OVERVIEW
3 COVID-19 AND ITS IMPACT ON THE TELECOM SECTOR
3.1 Economic considerations and responses
3.2 Mobile devices
4 TELECOMMUNICATIONS MARKET
4.1 Market analysis
5 REGULATORY ENVIRONMENT
5.1 Telecommunications Act 1998
5.2 Information and Communication Technology Act 2001
5.3 National Telecommunications Policy (NTP 2003, 2004)
5.4 National Broadband Policy 20122020
5.5 National ICT Strategic Plan 2011 2014
5.6 Smart Mauritius
5.7 Electronic Transaction Act
5.8 Regulatory authority
5.9 Fixed-line developments
6 MOBILE MARKET
6.1 Market analysis
6.2 Mobile statistics
6.3 Mobile infrastructure
6.4 Major mobile operators
6.5 Mobile content and applications
7 FIXED-LINE BROADBAND MARKET
7.1 Introduction and statistical overview
7.2 Broadband statistics
7.3 Broadband infrastructure
8 DIGITAL ECONOMY
9 FIXED NETWORK OPERATORS
9.1 Mauritius Telecom
9.2 Mahanagar (MTML)
10 TELECOMMUNICATIONS INFRASTRUCTURE
10.1 Overview of the national telecom network
10.2 International infrastructure
11 APPENDIX HISTORIC DATA
12 GLOSSARY OF ABBREVIATIONS
13 RELATED REPORTS
Table 1 Top Level Country Statistics and Telco Authorities - Mauritius 2020 (e)
Table 2 ICT and telecom sector revenue 2008 2019
Table 3 Growth in the number of mobile subscribers and penetration 2010 2025
Table 4 Development of mobile voice traffic 2010 2020
Table 5 Change in the number of mobile subscribers by type: prepaid and contract 2009 2020
Table 6 Change in mobile service revenue 2009 2020
Table 7 Decline in SMS traffic 2010 2020
Table 8 Growth in the number of active mobile broadband subscribers 2010 2025
Table 9 my-t mobile revenue 2015 2017
Table 10 my-t mobile subscribers 2011 2017
Table 11 my-t mobile subscribers (Orange Group own share) 2015 2017
Table 12 Internet subscribers and penetration rate 2010 2020
Table 13 Change in the number of internet subscribers by type 2010 2020
Table 14 Change in the number of broadband subscribers by type 2010 2020
Table 15 Change in the number of dial-up internet subscribers and penetration 2010 2020
Table 16 Change in the number of total broadband subscribers and penetration 2010 2020
Table 17 Change in the number of fixed-line broadband subscribers and penetration 2010 2020
Table 18 Change in the number of wireless broadband subscribers 2009 2020
Table 19 Development of Mauritius Telecom Group's financial results 2010 2018
Table 20 Mauritius Telecom company financial results 2014 2018
Table 21 Development of Mauritius Telecom's subscribers by sector 2011 2018
Table 22 Growth in the number of fixed lines in service and teledensity 2010 2025
Table 23 Change in the number of fixed-line calls 2009 2020
Table 24 Change in the volume of fixed-line voice traffic (minutes) 2009 2020
Table 25 Increase in international internet bandwidth 2010 2020
Table 26 International internet bandwidth per subscriber 2007 2017
Table 27 Historic - Fixed and fixed wireless lines in service and teledensity 1999 2009
Table 28 ICT penetration by service use 2014; 2016
Table 29 Historic - Internet subscribers and penetration rate 1999 2009
Table 30 Historic - Mobile voice traffic 2006 2009
Table 31 Historic - Mobile subscribers and penetration rate 1995 2009
Table 32 Historic - SMS traffic 2006 2009
Table 33 Historic - Active mobile broadband subscribers 2007 2009
Table 34 Historic - Emtel mobile subscribers 2010 2014
Table 35 Historic - Internet subscribers by type 2006 2009
Table 36 Historic - International internet bandwidth 1999 2009
Table 37 Historic - Broadband subscribers by type 2004 2009
Table 38 Historic - Broadband penetration (fixed and mobile) 2006 2009
Table 39 Historic - My.t DSL and dial-up subscribers 2005 - 2015
Table 40 Historic - Mauritius Telecom Group financial results 2004 2009
Table 41 Historic - Active mobile broadband subscribers 2007 2009
Chart 1 Growth in the number of mobile subscribers and penetration 2010 2025
Chart 2 Development of mobile voice traffic 2010 2020
Chart 3 Mobile subscribers: prepaid and contract 2009 2019
Chart 4 Change in mobile service revenue 2009 2020
Chart 5 Decline in SMS traffic 2010 2020
Chart 6 Growth in the number of active mobile broadband subscribers 2010 2025
Chart 7 Internet subscribers and penetration rate 2010 2020
Chart 8 Change in the number of internet subscribers by type 2010 2020
Chart 9 Change in the number of broadband subscribers by type 2010 2020
Chart 10 Change in the number of broadband subscribers by type 2010 2020
Chart 11 Change in the number of wireless broadband subscribers 2009 2020
Chart 12 Development of Mauritius Telecom Group's financial results 2004 2018
Chart 13 Development of Mauritius Telecom's subscribers by sector 2011 2018
Chart 14 Growth in the number of fixed lines in service and teledensity 2010 2025
Chart 15 Change in the number of fixed-line calls 2009 2020
Chart 16 Change in the volume of fixed-line voice traffic (minutes) 2009 2020
Chart 17 Increase in international internet bandwidth 2010 2020
Exhibit 1 Telecommunications licences in Mauritius 2011; 2012; 2015 2020
The island nation of Mauritius has one of the most advanced telecom sectors in Africa. It has been innovative in a number of areas, being the first market in Africa to launch cellular systems (in 1989), the first to provide commercial 3G mobile service (2004), the first in the world to develop a nationwide WiMAX wireless broadband network (2005), and one of the first in Africa’ to launch IPTV services (2006). 4G services based on LTE have also been launched, providing data at up to 100Mb/s.
With strong tourism and financial services sectors, Mauritius’s economy is expected to continue growing at more than 4% per year.
The incumbent telco, Mauritius Telecom has been partially privatised and now benefits from the scale and technical prowess of France telecom/Orange, which holds a 40% interest in the operator. All sectors of the market are open to competition. Served by a modern, digital fixed-line network, fibre optic submarine cables for international connectivity, three mobile networks, a number of broadband and other service providers, Mauritius is successfully pursuing a policy to make telecommunications the fifth pillar of its economy and to become a regional telecom hub with Singapore as a role model. The government has been active in promoting its national broadband policy, and also been instrumental in securing infrastructure upgrades, including an upgrade for satellite connectivity to Rodrigues, which became operational in mid-2013.
At around 121% penetration, the mobile market is migrating from an emphasis on voice to data services. There are three GSM networks – Orange (Mauritius Telecom in partnership with France Telecom), Emtel (operated by Millicom International) and Mahanagar, a subsidiary of India's MTNL which is also the island's second fixed-line operator using CDMA2000 technology.
The highest growth rates are currently seen in the mobile broadband sector, where HSPA and EV-DO based 3G services are competing with fixed-line DSL and other wireless broadband offerings, including WiMAX. FttC and FttH rollouts are in progress and have already brought 100Mb/s connections to businesses, with nearly nationwide coverage planned for 2015. The landing of a second international submarine fibre optic cable has brought prices down further in a broadband market that was already one of Africa’s most developed.