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Interactive Kiosk Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

January 2023 | 148 pages | ID: ID134F9546D2EN
IMARC Group

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The global interactive kiosk market size reached US$ 30.0 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 49.5 Billion by 2028, exhibiting a growth rate (CAGR) of 8.4% during 2023-2028.

An interactive kiosk is a metal enclosure comprising specialized technology and software, which allows users to access information and applications related to communication, commerce, entertainment, and education. It helps users navigate an unfamiliar space via static and interactive maps that offer turn-by-turn directions. It provides services, including ordering, weather and news, accurate inventory information, check-in and check-out, and payments, as it can be connected wirelessly to different systems via cloud technology. Apart from this, an interactive kiosk offers several benefits, such as reduced costs, efficient services, lower human errors, and better customer experiences. As a result, it finds extensive applications in healthcare, education, retail, entertainment, travel and tourism, and food and beverage (F&B) industries.

Interactive Kiosk Market Trends:
Due to the rapid development in payment and security technologies, there is a rise in the demand for interactive kiosks across the globe. This, along with the growing need to prevent long queues at public places, such as inquiry counters of railway stations, banks, and malls, and check-in counters at airports, represents one of the key factors driving the market. Moreover, the rising employment of interactive kiosks to reduce the paperwork associated with visitor data collection and enhance the experience of visitors at hospitals and government offices is propelling the growth of the market. In addition, key market players are integrating artificial intelligence (AI)-based technology in interactive kiosks. They are also focusing on introducing kiosk systems with temperature sensors, personal protective equipment (PPE)-dispensing kiosks, smart kiosks, and mobile testing kiosks, which is positively influencing the market. Besides this, the increasing adoption of self-service systems is expected to bolster the growth of the market.

Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global interactive kiosk market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on component, type, mounting type, panel size, location and industry vertical.

Breakup by Component:

Hardware
Software
Services

Breakup by Type:

Bank Kiosks
Self-Service Kiosks
Vending Kiosks
Others

Breakup Mounting Type:

Floor Standing
Wall Mount
Others

Breakup by Panel Size:

17” – 32”
Above 32”

Breakup by Location:

Indoor
Outdoor

Breakup by Industry Vertical:

BFSI
Retail
Food and Beverage
Healthcare
Government
Travel and Tourism
Entertainment
Others

Breakup by Region:

North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa

Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players being Acante Solutions Limited (H32 Design and Development LLC), Advanced Kiosks, Advantech Co. Ltd., Aila Technologies Inc., Diebold Nixdorf Incorporated, Embross, KIOSK Information Systems, Meridian Kiosks, NCR Corporation, REDYREF Interactive Kiosks, Source Technologies (APCT Holdings LLC) and Zebra Technologies Corporation.

Key Questions Answered in This Report:
How has the global interactive kiosk market performed so far and how will it perform in the coming years?
What has been the impact of COVID-19 on the global interactive kiosk market?
What are the key regional markets?
What is the breakup of the market based on the component?
What is the breakup of the market based on the type?
What is the breakup of the market based on the mounting type?
What is the breakup of the market based on the panel size?
What is the breakup of the market based on the location?
What is the breakup of the market based on the industry vertical?
What are the various stages in the value chain of the industry?
What are the key driving factors and challenges in the industry?
What is the structure of the global interactive kiosk market and who are the key players?
What is the degree of competition in the industry?
1 PREFACE

2 SCOPE AND METHODOLOGY

2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
  2.3.1 Primary Sources
  2.3.2 Secondary Sources
2.4 Market Estimation
  2.4.1 Bottom-Up Approach
  2.4.2 Top-Down Approach
2.5 Forecasting Methodology

3 EXECUTIVE SUMMARY

4 INTRODUCTION

4.1 Overview
4.2 Key Industry Trends

5 GLOBAL INTERACTIVE KIOSK MARKET

5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast

6 MARKET BREAKUP BY COMPONENT

6.1 Hardware
  6.1.1 Market Trends
  6.1.2 Market Forecast
6.2 Software
  6.2.1 Market Trends
  6.2.2 Market Forecast
6.3 Services
  6.3.1 Market Trends
  6.3.2 Market Forecast

7 MARKET BREAKUP BY TYPE

7.1 Bank Kiosks
  7.1.1 Market Trends
  7.1.2 Market Forecast
7.2 Self-Service Kiosks
  7.2.1 Market Trends
  7.2.2 Market Forecast
7.3 Vending Kiosks
  7.3.1 Market Trends
  7.3.2 Market Forecast
7.4 Others
  7.4.1 Market Trends
  7.4.2 Market Forecast

8 MARKET BREAKUP BY MOUNTING TYPE

8.1 Floor Standing
  8.1.1 Market Trends
  8.1.2 Market Forecast
8.2 Wall Mount
  8.2.1 Market Trends
  8.2.2 Market Forecast
8.3 Others
  8.3.1 Market Trends
  8.3.2 Market Forecast

9 MARKET BREAKUP BY PANEL SIZE

9.1 17” – 32”
  9.1.1 Market Trends
  9.1.2 Market Forecast
9.2 Above 32”
  9.2.1 Market Trends
  9.2.2 Market Forecast

10 MARKET BREAKUP BY LOCATION

10.1 Indoor
  10.1.1 Market Trends
  10.1.2 Market Forecast
10.2 Outdoor
  10.2.1 Market Trends
  10.2.2 Market Forecast

11 MARKET BREAKUP BY INDUSTRY VERTICAL

11.1 BFSI
  11.1.1 Market Trends
  11.1.2 Market Forecast
11.2 Retail
  11.2.1 Market Trends
  11.2.2 Market Forecast
11.3 Food and Beverage
  11.3.1 Market Trends
  11.3.2 Market Forecast
11.4 Healthcare
  11.4.1 Market Trends
  11.4.2 Market Forecast
11.5 Government
  11.5.1 Market Trends
  11.5.2 Market Forecast
11.6 Travel and Tourism
  11.6.1 Market Trends
  11.6.2 Market Forecast
11.7 Entertainment
  11.7.1 Market Trends
  11.7.2 Market Forecast
11.8 Others
  11.8.1 Market Trends
  11.8.2 Market Forecast

12 MARKET BREAKUP BY REGION

12.1 North America
  12.1.1 United States
    12.1.1.1 Market Trends
    12.1.1.2 Market Forecast
  12.1.2 Canada
    12.1.2.1 Market Trends
    12.1.2.2 Market Forecast
12.2 Asia-Pacific
  12.2.1 China
    12.2.1.1 Market Trends
    12.2.1.2 Market Forecast
  12.2.2 Japan
    12.2.2.1 Market Trends
    12.2.2.2 Market Forecast
  12.2.3 India
    12.2.3.1 Market Trends
    12.2.3.2 Market Forecast
  12.2.4 South Korea
    12.2.4.1 Market Trends
    12.2.4.2 Market Forecast
  12.2.5 Australia
    12.2.5.1 Market Trends
    12.2.5.2 Market Forecast
  12.2.6 Indonesia
    12.2.6.1 Market Trends
    12.2.6.2 Market Forecast
  12.2.7 Others
    12.2.7.1 Market Trends
    12.2.7.2 Market Forecast
12.3 Europe
  12.3.1 Germany
    12.3.1.1 Market Trends
    12.3.1.2 Market Forecast
  12.3.2 France
    12.3.2.1 Market Trends
    12.3.2.2 Market Forecast
  12.3.3 United Kingdom
    12.3.3.1 Market Trends
    12.3.3.2 Market Forecast
  12.3.4 Italy
    12.3.4.1 Market Trends
    12.3.4.2 Market Forecast
  12.3.5 Spain
    12.3.5.1 Market Trends
    12.3.5.2 Market Forecast
  12.3.6 Russia
    12.3.6.1 Market Trends
    12.3.6.2 Market Forecast
  12.3.7 Others
    12.3.7.1 Market Trends
    12.3.7.2 Market Forecast
12.4 Latin America
  12.4.1 Brazil
    12.4.1.1 Market Trends
    12.4.1.2 Market Forecast
  12.4.2 Mexico
    12.4.2.1 Market Trends
    12.4.2.2 Market Forecast
  12.4.3 Others
    12.4.3.1 Market Trends
    12.4.3.2 Market Forecast
12.5 Middle East and Africa
  12.5.1 Market Trends
  12.5.2 Market Breakup by Country
  12.5.3 Market Forecast

13 SWOT ANALYSIS

13.1 Overview
13.2 Strengths
13.3 Weaknesses
13.4 Opportunities
13.5 Threats

14 VALUE CHAIN ANALYSIS

15 PORTERS FIVE FORCES ANALYSIS

15.1 Overview
15.2 Bargaining Power of Buyers
15.3 Bargaining Power of Suppliers
15.4 Degree of Competition
15.5 Threat of New Entrants
15.6 Threat of Substitutes

16 PRICE ANALYSIS

17 COMPETITIVE LANDSCAPE

17.1 Market Structure
17.2 Key Players
17.3 Profiles of Key Players
  17.3.1 Acante Solutions Limited (H32 Design and Development LLC)
    17.3.1.1 Company Overview
    17.3.1.2 Product Portfolio
  17.3.2 Advanced Kiosks
    17.3.2.1 Company Overview
    17.3.2.2 Product Portfolio
  17.3.3 Advantech Co. Ltd.
    17.3.3.1 Company Overview
    17.3.3.2 Product Portfolio
    17.3.3.3 Financials
  17.3.4 Aila Technologies Inc.
    17.3.4.1 Company Overview
    17.3.4.2 Product Portfolio
  17.3.5 Diebold Nixdorf Incorporated
    17.3.5.1 Company Overview
    17.3.5.2 Product Portfolio
    17.3.5.3 Financials
    17.3.5.4 SWOT Analysis
  17.3.6 Embross
    17.3.6.1 Company Overview
    17.3.6.2 Product Portfolio
  17.3.7 KIOSK Information Systems
    17.3.7.1 Company Overview
    17.3.7.2 Product Portfolio
  17.3.8 Meridian Kiosks
    17.3.8.1 Company Overview
    17.3.8.2 Product Portfolio
  17.3.9 NCR Corporation
    17.3.9.1 Company Overview
    17.3.9.2 Product Portfolio
    17.3.9.3 Financials
    17.3.9.4 SWOT Analysis
  17.3.10 REDYREF Interactive Kiosks
    17.3.10.1 Company Overview
    17.3.10.2 Product Portfolio
  17.3.11 Source Technologies (APCT Holdings LLC)
    17.3.11.1 Company Overview
    17.3.11.2 Product Portfolio
  17.3.12 Zebra Technologies Corporation
    17.3.12.1 Company Overview
    17.3.12.2 Product Portfolio
    17.3.12.3 Financials
    17.3.12.4 SWOT Analysis

LIST OF TABLES

Table 1: Global: Interactive Kiosk Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Interactive Kiosk Market Forecast: Breakup by Component (in Million US$), 2023-2028
Table 3: Global: Interactive Kiosk Market Forecast: Breakup by Type (in Million US$), 2023-2028
Table 4: Global: Interactive Kiosk Market Forecast: Breakup by Mounting Type (in Million US$), 2023-2028
Table 5: Global: Interactive Kiosk Market Forecast: Breakup by Panel Size (in Million US$), 2023-2028
Table 6: Global: Interactive Kiosk Market Forecast: Breakup by Location (in Million US$), 2023-2028
Table 7: Global: Interactive Kiosk Market Forecast: Breakup by Industry Vertical (in Million US$), 2023-2028
Table 8: Global: Interactive Kiosk Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 9: Global: Interactive Kiosk Market: Competitive Structure
Table 10: Global: Interactive Kiosk Market: Key Players

LIST OF FIGURES

Figure 1: Global: Interactive Kiosk Market: Major Drivers and Challenges
Figure 2: Global: Interactive Kiosk Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: Interactive Kiosk Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 4: Global: Interactive Kiosk Market: Breakup by Component (in %), 2022
Figure 5: Global: Interactive Kiosk Market: Breakup by Type (in %), 2022
Figure 6: Global: Interactive Kiosk Market: Breakup by Mounting Type (in %), 2022
Figure 7: Global: Interactive Kiosk Market: Breakup by Panel Size (in %), 2022
Figure 8: Global: Interactive Kiosk Market: Breakup by Location (in %), 2022
Figure 9: Global: Interactive Kiosk Market: Breakup by Industry Vertical (in %), 2022
Figure 10: Global: Interactive Kiosk Market: Breakup by Region (in %), 2022
Figure 11: Global: Interactive Kiosk (Hardware) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: Interactive Kiosk (Hardware) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: Interactive Kiosk (Software) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Interactive Kiosk (Software) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Interactive Kiosk (Services) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Interactive Kiosk (Services) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Interactive Kiosk (Bank Kiosks) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Interactive Kiosk (Bank Kiosks) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Interactive Kiosk (Self-Service Kiosks) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Interactive Kiosk (Self-Service Kiosks) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Interactive Kiosk (Vending Kiosks) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Interactive Kiosk (Vending Kiosks) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Interactive Kiosk (Other Types) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Interactive Kiosk (Other Types) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: Interactive Kiosk (Floor Standing) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: Interactive Kiosk (Floor Standing) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Global: Interactive Kiosk (Wall Mount) Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Global: Interactive Kiosk (Wall Mount) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Global: Interactive Kiosk (Other Mounting Types) Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Global: Interactive Kiosk (Other Mounting Types) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Global: Interactive Kiosk (17” – 32”) Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Global: Interactive Kiosk (17” – 32”) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: Global: Interactive Kiosk (Above 32”) Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: Global: Interactive Kiosk (Above 32”) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: Global: Interactive Kiosk (Indoor) Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: Global: Interactive Kiosk (Indoor) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: Global: Interactive Kiosk (Outdoor) Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: Global: Interactive Kiosk (Outdoor) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Global: Interactive Kiosk (BFSI) Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Global: Interactive Kiosk (BFSI) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: Global: Interactive Kiosk (Retail) Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: Global: Interactive Kiosk (Retail) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: Global: Interactive Kiosk (Food and Beverage) Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: Global: Interactive Kiosk (Food and Beverage) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: Global: Interactive Kiosk (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: Global: Interactive Kiosk (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: Global: Interactive Kiosk (Government) Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: Global: Interactive Kiosk (Government) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Global: Interactive Kiosk (Travel and Tourism) Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Global: Interactive Kiosk (Travel and Tourism) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: Global: Interactive Kiosk (Entertainment) Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: Global: Interactive Kiosk (Entertainment) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Global: Interactive Kiosk (Other Industry Verticals) Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Global: Interactive Kiosk (Other Industry Verticals) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: North America: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: North America: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: United States: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: United States: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: Canada: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: Canada: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: Asia-Pacific: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: Asia-Pacific: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: China: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: China: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Japan: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Japan: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: India: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: India: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: South Korea: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: South Korea: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 71: Australia: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 72: Australia: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 73: Indonesia: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 74: Indonesia: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 75: Others: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 76: Others: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 77: Europe: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 78: Europe: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 79: Germany: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 80: Germany: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 81: France: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 82: France: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 83: United Kingdom: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 84: United Kingdom: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 85: Italy: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 86: Italy: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 87: Spain: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 88: Spain: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 89: Russia: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 90: Russia: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 91: Others: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 92: Others: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 93: Latin America: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 94: Latin America: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 95: Brazil: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 96: Brazil: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 97: Mexico: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 98: Mexico: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 99: Others: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 100: Others: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 101: Middle East and Africa: Interactive Kiosk Market: Sales Value (in Million US$), 2017 & 2022
Figure 102: Middle East and Africa: Interactive Kiosk Market: Breakup by Country (in %), 2022
Figure 103: Middle East and Africa: Interactive Kiosk Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 104: Global: Interactive Kiosk Industry: SWOT Analysis
Figure 105: Global: Interactive Kiosk Industry: Value Chain Analysis
Figure 106: Global: Interactive Kiosk Industry: Porter's Five Forces Analysis


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