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Global Unified Communications as a Service Market - Trends Analysis, Product Usability Profiles & Forecasts to 2023

January 2018 | 120 pages | ID: GC9C373A37DEN
360iResearch

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360iResearch predicts the global unified communications as a service market to grow from USD 12,056.76 million in 2016 to USD 62,667.63 million by 2023, at a Compound Annual Growth Rate (CAGR) of 26.55%. The year 2016 has been considered as the base year, while the forecast period is up-to 2023.

The major forces driving the growth of the unified communications as a service market include the simplified deployment and business agility of global session initiation protocol (sip). Moreover, ease of scalability and mobility business continuity with disaster recovery and increase adoption rate of cloud enabled applications and services are also some of the factors that are driving the market growth. However issues related to service level agreements, and concerns related to security of communication may hinder the market growth. In the middle of difficulty lies opportunity such as the integrated tool for business communication, rising investments from big players in market, and integration with webrtc technology. The possible challenges for the market growth are poor it infrastructure limits adoption, and compatibility in mobile environment. But key players in the market are overcoming the challenges with continual improvement and innovation.

Based on industry, the global unified communications as a service market is studied across aerospace & defense, banking, financial services & insurance, consumer goods & retail, education, energy & utilities, government, healthcare & life sciences, information technology, manufacturing, media & entertainment, telecommunication, transportation & logistics, and travel & hospitality. Based on geography, the global unified communications as a service market is studied across Americas, Europe, Middle East & Africa, and Asia-Pacific.

The report features a competitive scenario of the unified communications as a service market and provides inclusive analysis of key growth strategies adopted by major players. Key products profiled in the study are 8x8 Cloud Unified Communication, AT&T UC as a Service, BT Unified Communications as a Service, Cisco Spark, Evolve IP Cloud Unified Communication, Fuze, Nextiva Office, PanTerra Unified Communications as a Service, RingCentral Office, and Star2Star UC Suite.

REPORT HIGHLIGHTS:

The report provides deep insights on demand forecasts, market trends and micro and macro indicators. In addition, this report provides insights on the factors that are driving and restraining the demand of unified communications as a service market. Moreover, the study highlights current market trends and provides forecast. We also have highlighted future trends in the unified communications as a service market that will impact the demand during the forecast period. Moreover, the competitive analysis of unified communications as a service market brings an insight on the product usability profiles of the leading players. Additionally, the analysis highlights features & pricing, informant reviews of the key products in the market.

REASONS TO BUY:

The unified communications as a service market research study reveals hidden insights and dynamic, which in turn helps the players in the ecosystem take better strategic decisions. The firms looking for purchasing the global unified communications as a service market research report could look for following prospects on their way to better understand the market that can aid further decision making and possibly identify the best opportunities to exploit.
  • Evaluate the qualitative and quantitative aspects of the report and analyze the unified communications as a service market penetration with respect to industries and geographies.
  • Evaluate the key vendors in the unified communications as a service market in terms of products satisfaction and business strategy. This helps identify consumer preferences and understand its current position in 360iResearch FPNV Positioning Matrix.
  • Evaluates the key vendors and deeply analyze competitive landscape, revenue pockets, market trends, growth prospects, pain points, drivers, restraints, challenges and opportunities of the unified communications as a service market.
1. PREFACE

1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Segmentation & Coverage
1.4 Years Considered for the Study
1.5 Currency & Pricing
1.6 Stakeholders

2. RESEARCH & FORECASTING

2.1 Research Methodology
  2.1.1 Research Instruments
    2.1.1.1 Secondary Instrument
    2.1.1.2 Primary Instrument
  2.1.2 Research Approaches
    2.1.2.1 Bottom-up Approach
    2.1.2.2 Top-down Approach
  2.1.3 Research Reliability & Validity
  2.1.4 Research Assumptions
2.2 Forecasting Methodology
  2.2.1 Methodology for Market Estimation & Forecasting
  2.2.2 Significance and Importance of the Market Estimation & Forecasting

3. EXECUTIVE SUMMARY

4. PREMIUM INSIGHT

4.1 Market Connectivity
4.2 Market Data Feed
4.3 Market Dynamics
  4.3.1 Drivers
    4.3.1.1 Simplified deployment
    4.3.1.2 Business agility of global Session Initiation Protocol (SIP)
    4.3.1.3 Ease of scalability and mobility
    4.3.1.4 Business continuity with disaster recovery
    4.3.1.5 Increase adoption rate of cloud enabled applications and services
  4.3.2 Restraints
    4.3.2.1 Issues related to service level agreements
    4.3.2.2 Concerns related to security of communication
  4.3.3 Opportunities
    4.3.3.1 Integrated tool for business communication
    4.3.3.2 Rising investments from big players in market
    4.3.3.3 Integration with WebRTC technology
  4.3.4 Challenges
    4.3.4.1 Poor IT infrastructure limits adoption
    4.3.4.2 Compatibility in mobile environment

5. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY INDUSTRY

5.1 Aerospace & Defense
  5.1.1 Overview
  5.1.2 Market Sizing & Forecasting
5.2 Banking, Financial Services & Insurance
  5.2.1 Overview
  5.2.2 Market Sizing & Forecasting
5.3 Consumer Goods & Retail
  5.3.1 Overview
  5.3.2 Market Sizing & Forecasting
5.4 Education
  5.4.1 Overview
  5.4.2 Market Sizing & Forecasting
5.5 Energy & Utilities
  5.5.1 Overview
  5.5.2 Market Sizing & Forecasting
5.6 Government
  5.6.1 Overview
  5.6.2 Market Sizing & Forecasting
5.7 Healthcare & Life Sciences
  5.7.1 Overview
  5.7.2 Market Sizing & Forecasting
5.8 Information Technology
  5.8.1 Overview
  5.8.2 Market Sizing & Forecasting
5.9 Manufacturing
  5.9.1 Overview
  5.9.2 Market Sizing & Forecasting
5.10 Media & Entertainment
  5.10.1 Overview
  5.10.2 Market Sizing & Forecasting
5.11 Telecommunication
  5.11.1 Overview
  5.11.2 Market Sizing & Forecasting
5.12 Transportation & Logistics
  5.12.1 Overview
  5.12.2 Market Sizing & Forecasting
5.13 Travel & Hospitality
  5.13.1 Overview
  5.13.2 Market Sizing & Forecasting

6. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY GEOGRAPHY

6.1 Americas
  6.1.1 Overview
  6.1.2 Market Sizing & Forecasting
  6.1.3 United States
6.2 Europe, Middle East & Africa
  6.2.1 Overview
  6.2.2 Market Sizing & Forecasting
  6.2.3 United Kingdom
  6.2.4 Germany
  6.2.5 Saudi Arabia
6.3 Asia-Pacific
  6.3.1 Overview
  6.3.2 Market Sizing & Forecasting
  6.3.3 China
  6.3.4 Japan
  6.3.5 India

7. COMPETITIVE LANDSCAPE

7.1 360iResearch FPNV Positioning Matrix
  7.1.1 Business Strategy
  7.1.2 Product Satisfaction
7.2 Competitive Product Features Matrix
7.2 Competitive News Feed Analysis

8. PRODUCT USABILITY PROFILES

8.1 8x8 Cloud Unified Communication
8.2 AT&T UC as a Service
8.3 BT Unified Communications as a Service
8.4 Cisco Spark
8.5 Evolve IP Cloud Unified Communication
8.6 Fuze
8.7 Nextiva Office
8.8 PanTerra Unified Communications as a Service
8.9 RingCentral Office
8.10 Star2Star UC Suite

9. APPENDIX

9.1 Analysts Review
9.2 Disclaimer

LIST OF TABLES (26 TABLES)

TABLE 1. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, 2015 - 2023 (USD MILLION)
TABLE 2. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY INDUSTRY, 2015 - 2023 (USD MILLION)
TABLE 3. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 4. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY AEROSPACE & DEFENSE, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 5. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 6. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY CONSUMER GOODS & RETAIL, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 7. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY EDUCATION, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 8. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ENERGY & UTILITIES, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 9. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY GOVERNMENT, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 10. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 11. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 12. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY MANUFACTURING, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 13. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 14. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY TELECOMMUNICATION, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 15. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY TRANSPORTATION & LOGISTICS, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 16. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY TRAVEL & HOSPITALITY, BY GEOGRAPHY, 2015 - 2023 (USD MILLION)
TABLE 17. AMERICAS UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, 2015 - 2023 (USD MILLION)
TABLE 18. EUROPE, MIDDLE EAST & AFRICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, 2015 - 2023 (USD MILLION)
TABLE 19. ASIA-PACIFIC UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, 2015 - 2023 (USD MILLION)
TABLE 20. 360IRESEARCH SCORES FOR FOREFRONT IN UNIFIED COMMUNICATIONS AS A SERVICE MARKET
TABLE 21. 360IRESEARCH SCORES FOR PATHFINDERS IN UNIFIED COMMUNICATIONS AS A SERVICE MARKET
TABLE 22. 360IRESEARCH SCORES FOR NICHE IN UNIFIED COMMUNICATIONS AS A SERVICE MARKET
TABLE 23. 360IRESEARCH SCORES FOR VITAL IN UNIFIED COMMUNICATIONS AS A SERVICE MARKET
TABLE 24. 360IRESEARCH FPNV POSITIONING MATRIX BUSINESS STRATEGY FOR UNIFIED COMMUNICATIONS AS A SERVICE MARKET
TABLE 25. 360IRESEARCH FPNV POSITIONING MATRIX PRODUCT SATISFACTION FOR UNIFIED COMMUNICATIONS AS A SERVICE MARKET
TABLE 26. 360IRESEARCH COMPETITIVE PRODUCT FEATURES MATRIX FOR UNIFIED COMMUNICATIONS AS A SERVICE MARKET

LIST OF FIGURES (47 FIGURES)

FIGURE 1. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET: YEARS CONSIDERED FOR THE STUDY
FIGURE 2. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET: KEY RESEARCH METHODOLOGY
FIGURE 3. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET: KEY SECONDARY INSTRUMENT SOURCES
FIGURE 4. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET: KEY BREAKDOWN OF PRIMARY INSTRUMENT
FIGURE 5. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET: KEY DATA TRIANGULATION
FIGURE 6. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET: KEY RESEARCH ASSUMPTIONS
FIGURE 7. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET CONNECTIVITY
FIGURE 8. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, 2015 - 2023 (USD MILLION)
FIGURE 9. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY INDUSTRY, 2016 (USD MILLION)
FIGURE 10. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 11. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY AEROSPACE & DEFENSE, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 12. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY AEROSPACE & DEFENSE, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 13. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 14. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 15. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY CONSUMER GOODS & RETAIL, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 16. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY CONSUMER GOODS & RETAIL, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 17. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY EDUCATION, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 18. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY EDUCATION, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 19. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ENERGY & UTILITIES, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 20. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ENERGY & UTILITIES, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 21. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY GOVERNMENT, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 22. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY GOVERNMENT, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 23. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 24. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 25. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 26. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 27. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY MANUFACTURING, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 28. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY MANUFACTURING, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 29. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 30. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 31. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY TELECOMMUNICATION, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 32. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY TELECOMMUNICATION, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 33. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY TRANSPORTATION & LOGISTICS, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 34. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY TRANSPORTATION & LOGISTICS, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 35. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY TRAVEL & HOSPITALITY, BY GEOGRAPHY, 2016 (USD MILLION)
FIGURE 36. GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY TRAVEL & HOSPITALITY, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 37. AMERICAS UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 38. UNITED STATES UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, 2016 VS 2023 (USD MILLION)
FIGURE 39. EUROPE, MIDDLE EAST & AFRICA UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 40. UNITED KINGDOM UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, 2016 VS 2023 (USD MILLION)
FIGURE 41. GERMANY UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, 2016 VS 2023 (USD MILLION)
FIGURE 42. SAUDI ARABIA UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, 2016 VS 2023 (USD MILLION)
FIGURE 43. ASIA-PACIFIC UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY GEOGRAPHY, 2016 VS 2023 (USD MILLION)
FIGURE 44. CHINA UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, 2016 VS 2023 (USD MILLION)
FIGURE 45. JAPAN UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, 2016 VS 2023 (USD MILLION)
FIGURE 46. INDIA UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, 2016 VS 2023 (USD MILLION)
FIGURE 47. 360IRESEARCH FPNV POSITIONING MATRIX FOR UNIFIED COMMUNICATIONS AS A SERVICE MARKET


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