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Global Operation Business Process as A Service (BPaaS) Market By Process (Order Management as a Service (OMaaS), SCM, Business Process Analytics, Digital Asset Management), by Deployment (Hosted, On - Premise) – Trends & Forecast to 2020

March 2015 | 171 pages | ID: GCC7365509EEN
MicroMarketMonitor

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Operation BPaaS is a part of Business Process as a Service (BPaaS), which assists companies in outsourcing their operational activities. BPaaS is delivered based on a cloud services model, wherein the different cloud services include Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). BPaaS is highly service-oriented and has well-defined interfaces. Furthermore, BPaaS services are capable of leveraging automation, standardization, and repeatability, thereby enabling consistent delivery of services.

The global operation BPaaS market has been broadly segmented on the basis of industry vertical, process, service, end-user, deployment model, and geography. On the basis of geography, the global operation BPaaS market has been segmented into North America, Europe, Latin America, Asia-Pacific, and Middle East & Africa. On the basis of process, the market has been segmented into order management, supply chain management, business process analytics, industry operations, and digital asset management. On the basis of services, the market has been segmented into design and consulting, system integration, and support and maintenance. On the basis of industry vertical, the market has been further segmented into Banking, Financial Services, and Insurance (BFSI); retail and wholesale distribution; energy and utilities; government; manufacturing; transportation and logistics; telecommunication and Information Technology (IT); and aerospace and defense. On the basis of deployment, the market has been segmented into hosted and on premise, and on the basis of end-users, into large enterprises and small medium businesses.

Among the regions considered for the market analysis, North America is dominating the global market, mainly owing to the technological advancements in the region, followed by Europe. However, APAC is projected to be the fastest-growing segment in the global operation BPaaS market. North America had the highest ICT expenditure of $1,185,612 million in 2014, followed by Europe, where total ICT expenditure was $1,153,114 million.

As of 2014, the global operation BPaaS is dominated by Accenture, Cognizant, Capgemini, SAP, IBM, and Fujitsu, among others. New product launches, partnerships, acquisitions, and collaborations are the major strategies adopted by the key players to achieve growth in the global operation BPaaS market.

Reasons to Buy the Report:

From an insight perspective, this research report has focused on various levels of analysis—industry analysis (industry trends, and PEST analysis), market share analysis of top players, supply chain analysis, and company profiles, which together comprise and discuss the basic views on the competitive landscape; emerging and high-growth segments of the market; high-growth regions and their respective regulatory policies; government initiatives; and market drivers, restraints, and opportunities.

The report will enrich both established firms as well as new entrants/smaller firms to gauge the pulse of the market, which in turn will help the firms in garnering a greater market share. Firms purchasing the report could use any one or combination of the below mentioned five strategies (market penetration, product development/innovation, market development, market diversification, and competitive assessment) for strengthening their market share.

The report provides insights on the following pointers:
  • Market Penetration: Comprehensive information on operation BPaaS solutions offered by the top players of the market
  • Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product launches in the global operation BPaaS market
  • Market Development: Comprehensive information about lucrative emerging markets. The report analyzes the markets for various global operation BPaaS solutions and services across geographies
  • Market Diversification: Exhaustive information about new products, untapped geographies, recent developments, and investments in the global operation BPaaS market
  • Competitive Assessment: In-depth assessment of market shares, strategies, products, and manufacturing capabilities of the leading players in the global operation BPaaS market
1 INTRODUCTION

1.1 OBJECTIVES OF THE STUDY
1.2 MARKET SEGMENTATION & COVERAGE
1.3 STAKEHOLDERS

2 RESEARCH METHODOLOGY

2.1 INTEGRATED ECOSYSTEM OF OPERATION BUSINESS PROCESS AS A SERVICE MARKET
2.2 ARRIVING AT THE OPERATION BUSINESS PROCESS AS A SERVICE MARKET SIZE
  2.2.1 TOP-DOWN APPROACH
  2.2.2 BOTTOM-UP APPROACH
  2.2.3 DEMAND SIDE APPROACH
  2.2.4 MACROINDICATOR-BASED APPROACH
2.3 ASSUMPTIONS

3 EXECUTIVE SUMMARY

4 MARKET OVERVIEW

4.1 INTRODUCTION
4.2 GLOBAL OPERATION BPAAS MARKET: COMPARISON WITH PARENT MARKET
4.3 MARKET DRIVERS AND INHIBITORS
4.4 KEY MARKET DYNAMICS
4.5 DEMAND SIDE ANALYSIS

5 OPERATION BPAAS MARKET, BY VERTICAL

5.1 INTRODUCTION
5.2 DEMAND SIDE ANALYSIS
5.3 GLOBAL OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY
5.4 GLOBAL OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY
5.5 GLOBAL OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY
5.6 GLOBAL OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY
5.7 GLOBAL OPERATION BPAAS MARKET IN RETAIL & WHOLESALE DISTRIBUTION, BY GEOGRAPHY
5.8 GLOBAL OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS, BY GEOGRAPHY
5.9 GLOBAL OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY
5.10 GLOBAL OPERATION BPAAS MARKET IN AEROSPACE & DEFENSE, BY GEOGRAPHY
5.11 GLOBAL OPERATION BPAAS GOVERNMENT, BY GEOGRAPHY
5.12 SNEAK VIEW: GLOBAL BPAAS MARKET, BY VERTICAL

6 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL

6.1 INTRODUCTION
6.2 GLOBAL OPERATION BPAAS IN HOSTED DEPLOYMENT MODEL, BY GEOGRAPHY
6.3 GLOBAL OPERATION BPAAS MARKET IN ON-PREMISE DEPLOYMENT MODEL, BY GEOGRAPHY
6.4 SNEAK VIEW: GLOBAL BPAAS MARKET, BY DEPLOYMENT MODEL

7 OPERATION BPAAS MARKET, BY END USER

7.1 INTRODUCTION
7.2 GLOBAL OPERATION BPAAS IN ENTERPRISE, BY GEOGRAPHY
7.3 GLOBAL OPERATION BPAAS MARKET IN SMALL AND MEDIUM BUSINESS, BY GEOGRAPHY
7.4 SNEAK VIEW: GLOBAL BPAAS MARKET, BY END-USERS MODEL

8 OPERATION BPAAS MARKET, BY PROCESS

8.1 INTRODUCTION
8.2 GLOBAL OPERATION BPAAS PROCESS SEGMENTS: COMPARISON WITH PARENT MARKET
8.3 GLOBAL OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT, BY GEOGRAPHY
8.4 GLOBAL OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE, BY GEOGRAPHY
8.5 GLOBAL OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT, BY GEOGRAPHY
8.6 GLOBAL OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS, BY GEOGRAPHY
8.7 GLOBAL OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS, BY GEOGRAPHY

9 OPERATION BPAAS MARKET, BY SERVICE

9.1 INTRODUCTION
9.2 GLOBAL OPERATION BPAAS SERVICES SEGMENTS: COMPARISON WITH PARENT MARKET
9.3 GLOBAL OPERATION BPAAS MARKET IN DESIGN AND CONSULTING, BY GEOGRAPHY
9.4 GLOBAL OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY
9.5 GLOBAL OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE, BY GEOGRAPHY

10 OPERATION BPAAS MARKET, BY GEOGRAPHY

10.1 INTRODUCTION
10.2 NORTH AMERICA (NA) OPERATION BPAAS MARKET
  10.2.1 NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL
  10.2.2 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL
  10.2.3 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER
  10.2.4 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS
  10.2.5 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE
10.3 EUROPE OPERATION BPAAS MARKET
  10.3.1 EUROPE OPERATION BPAAS MARKET, BY VERTICAL
  10.3.2 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL
  10.3.3 EUROPE OPERATION BPAAS MARKET, BY END-USER
  10.3.4 EUROPE OPERATION BPAAS MARKET, BY PROCESS
  10.3.5 EUROPE OPERATION BPAAS MARKET, BY SERVICE
10.4 ASIA-PACIFIC (APAC) OPERATION BPAAS MARKET
  10.4.1 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL
  10.4.2 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL
  10.4.3 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER
  10.4.4 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS
  10.4.5 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE
10.5 MIDDLE EAST AND AFRICA (MEA) OPERATION BPAAS MARKET
  10.5.1 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL
  10.5.2 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL
  10.5.3 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER
  10.5.4 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS
  10.5.5 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE
10.6 LATIN AMERICA (LA) OPERATION BPAAS MARKET
  10.6.1 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL
  10.6.2 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL
  10.6.3 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER
  10.6.4 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS
  10.6.5 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE

11 OPERATION BPAAS MARKET: COMPETITIVE LANDSCAPE

11.1 KEY CUSTOMERS
11.2 MERGERS & ACQUISITIONS
11.3 JOINT VENTURES
11.4 GLOBAL ALLIANCE

12 GLOBAL OPERATION BPAAS, BY COMPANY

(Overview, Financials, Products & Services, Strategy, and Developments)*

12.1 ACCENTURE
12.2 COGNIZANT
12.3 CAPGEMINI
12.4 CSC (COMPUTER SCIENCES CORPORATION)
12.5 GENPACT
12.6 FUJITSU
12.7 IBM
12.8 ORACLE
12.9 SAP
12.10 CISCO
12.11 CA TECHNOLOGIES
12.12 WIPRO LTD.
12.13 INFOSYS
12.14 TATA CONSULTANCY SERVICES (TCS)

*Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted company

13 APPENDIX

13.1 CUSTOMIZATION OPTIONS
  13.1.1 OPERATION BPAAS: PROCESS DATA
  13.1.2 REGULATORY FRAMEWORK
  13.1.3 OPERATIONS BPAAS: VERTICALS DATA
  13.1.4 IMPACT ANALYSIS
  13.1.5 HISTORICAL DATA AND TRENDS
13.2 RELATED REPORTS
13.3 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE
13.4 FEATURES AND BENEFITS OF RT

LIST OF TABLES

Table 1 GLOBAL OPERATION BPAAS PEER MARKET SIZE, 2014 (USD MN)
Table 2 GLOBAL OPERATION BPAAS VERTICAL MARKET SIZE, 2014 (USD MN)
Table 3 GLOBAL OPERATION BPAAS MARKET: MACROINDICATORS, BY GEOGRAPHY, 2014 (USD MN)
Table 4 GLOBAL OPERATION BPAAS MARKET: COMPARISON WITH PARENT MARKET, 2014–2020 (USD MN)
Table 5 GLOBAL OPERATION BPAAS MARKET: DRIVERS AND INHIBITORS
Table 6 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014-2020 (USD MN)
Table 7 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014-2020 (USD MN)
Table 8 GLOBAL OPERATION BPAAS MARKET, BY END-USER, 2014-2020 (USD MN)
Table 9 GLOBAL OPERATION BPAAS MARKET, BY PROCESS, 2014-2020 (USD MN)
Table 10 GLOBAL OPERATION BPAAS MARKET, BY SERVICE, 2014-2020 (USD MN)
Table 11 GLOBAL OPERATION BPAAS MARKET, BY GEOGRAPHY, 2014-2020
Table 12 GLOBAL OPERATION BPAAS MARKET: COMPARISON WITH PARENT MARKET, 2014-2020 (USD MN)
Table 13 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014 & 2020 (USD MN)
Table 14 BANKING, FINANCIAL SERVICES AND INSURANCE
Table 15 TELECOMMUNICATION & INFORMATION TECHNOLOGY
Table 16 ENERGY & UTILITIES
Table 17 HEALTHCARE
Table 18 RETAIL & WHOLESALE DISTRIBUTION
Table 19 TRANSPORTATION & LOGISTICS
Table 20 MANUFACTURING
Table 21 AEROSPACE & DEFENSE
Table 22 GOVERNMENT
Table 23 GLOBAL OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 24 GLOBAL OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 25 GLOBAL OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 26 GLOBAL OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 27 GLOBAL OPERATION BPAAS MARKET IN RETAIL & WHOLESALE DISTRIBUTION, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 28 GLOBAL OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 29 GLOBAL OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 30 GLOBAL OPERATION BPAAS MARKET IN AEROSPACE & DEFENCE, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 31 GLOBAL OPERATION BPAAS MARKET IN GOVERNMENT, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 32 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014 (USD MN)
Table 33 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014-2020 (USD MN)
Table 34 GLOBAL OPERATION BPAAS IN HOSTED DEPLOYMENT MODEL, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 35 GLOBAL OPERATION BPAAS IN ON-PREMISE DEPLOYMENT MODEL, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 36 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 (USD MN)
Table 37 GLOBAL OPERATION BPAAS MARKET, BY END-USER, 2014-2020 (USD MN)
Table 38 GLOBAL OPERATION BPAAS IN ENTERPRISE, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 39 GLOBAL OPERATION BPAAS IN SMALL AND MEDIUM BUSINESS, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 40 GLOBAL OPERATION BPAAS MARKET, BY END-USERS, 2014 (USD MN)
Table 41 GLOBAL OPERATION BPAAS MARKET, BY PROCESS, 2014-2020 (USD MN)
Table 42 GLOBAL OPERATION BPAAS MARKET, PROCESS COMPARISON WITH PARENT MARKET, 2014–2020 (USD MN)
Table 43 GLOBAL OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 44 GLOBAL OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 45 GLOBAL OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 46 GLOBAL OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 47 GLOBAL OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 48 GLOBAL OPERATION BPAAS MARKET, BY SERVICE, 2014-2020 (USD MN)
Table 49 GLOBAL OPERATION BPAAS MARKET: SERVICES COMPARISON WITH PARENT MARKET, 2014–2020 (USD MN)
Table 50 GLOBAL OPERATION BPAAS MARKET IN DESIGN AND CONSULTING SERVICES, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 51 GLOBAL OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 52 GLOBAL OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 53 GLOBAL OPERATION BPAAS MARKET, BY GEOGRAPHY, 2014-2020 (USD MN)
Table 54 NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN)
Table 55 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014–2020 (USD MN)
Table 56 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER, 2014–2020 (USD MN)
Table 57 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN)
Table 58 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN)
Table 59 EUROPE OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN)
Table 60 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014–2020 (USD MN)
Table 61 EUROPE OPERATION BPAAS MARKET, BY END-USER, 2014–2020 (USD MN)
Table 62 EUROPE OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN)
Table 63 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN)
Table 64 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN)
Table 65 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014–2020 (USD MN)
Table 66 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER, 2014–2020 (USD MN)
Table 67 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN)
Table 68 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN)
Table 69 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN)
Table 70 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014–2020 (USD MN)
Table 71 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER, 2014–2020 (USD MN)
Table 72 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN)
Table 73 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN)
Table 74 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN)
Table 75 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 2014–2020 (USD MN)
Table 76 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER, 2014–2020 (USD MN)
Table 77 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN)
Table 78 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN)
Table 79 GLOBAL OPERATION BPAAS MARKET: MERGERS & ACQUISITIONS
Table 80 GLOBAL OPERATION BPAAS: JOINT VENTURES
Table 81 GLOBAL OPERATION BPAAS: GLOBAL ALLIANCE
Table 82 ACCENTURE: RECENT DEVELOPMENTS
Table 83 ACCENTURE: KEY FINANCIALS, 2011–2014 (USD MN)
Table 84 Table 34: COGNIZANT: RECENT DEVELOPMENTS
Table 85 Table 35: COGNIZANT: KEY FINANCIALS, 2011– 2014 (USD MN)
Table 86 CAPGEMINI: RECENT DEVELOPMENTS
Table 87 CAPGEMINI: KEY FINANCIALS, 2011–2014 (USD MN)
Table 88 COMPUTER SCIENCES CORPORATION: RECENT DEVELOPMENTS
Table 89 COMPUTER SCIENCES CORPORATION: KEY FINANCIALS, 2011– 2014 (USD MN)
Table 90 GENPACT: RECENT DEVELOPMENTS
Table 91 FUJITSU: RECENT DEVELOPMENTS
Table 92 FUJITSU KEY FINANCIALS, 2011 – 2014 (USD MN)
Table 93 IBM REVENUE, 2012-2013(USD MN)
Table 94 IBM REVENUE: NET SALES, BY GEOGRAPHICAL SEGMENT, 2009–2013 (USD MN)
Table 95 IBM: RECENT DEVELOPMENTS
Table 96 ORACLE: KEY FINANCIALS, 2011–2014 (USD MN)
Table 97 PRODUCT & SERVICE OFFERINGS
Table 98 SAP SE: KEY FINANCIALS, 2011–2014 (USD MN)
Table 99 CISCO, INC.: KEY FINANCIALS, 2011–2014 (USD MN)
Table 100 CA TECHNOLOGIES, INC.: KEY FINANCIALS, 2011–2014 (USD MN)
Table 101 WIPRO LTD.: KEY FINANCIALS, 2011–2014 (USD MN)
Table 102 INFOSYS: KEY FINANCIALS, 2011–2014 (USD MN)
Table 103 TCS: KEY FINANCIALS, 2011–2014 (USD MN)

LIST OF FIGURES

Figure 1 GLOBAL OPERATION BUSINESS PROCESS AS A SERVICE MARKET: SEGMENTATION & COVERAGE
Figure 2 GLOBAL OPERATION BPAAS MARKET: INTEGRATED ECOSYSTEM
Figure 3 RESEARCH METHODOLOGY
Figure 4 TOP-DOWN APPROACH
Figure 5 BOTTOM-UP APPROACH
Figure 6 DEMAND SIDE APPROACH
Figure 7 MACROINDICATOR-BASED APPROACH
Figure 8 GLOBAL OPERATION BPAAS MARKET: SNAPSHOT
Figure 9 GLOBAL OPERATION BPAAS MARKET: GROWTH ASPECTS
Figure 10 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014 VS 2020
Figure 11 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 VS 2020
Figure 12 GLOBAL OPERATION BPAAS MARKET, BY END-USERS MODEL, 2014 VS 2020
Figure 13 GLOBAL OPERATION BPAAS PROCESS MARKET, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 14 GLOBAL OPERATION BPAAS SERVICES MARKET, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 15 GLOBAL OPERATION BPAAS MARKET: BY VERTICAL SCENARIO
Figure 16 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014-2020 (USD MN)
Figure 17 BANKING, FINANCIAL SERVICES, AND INSURANCE
Figure 18 TELECOMMUNICATION & INFORMATION TECHNOLOGY
Figure 19 ENERGY & UTILITIY
Figure 20 HEALTHCARE
Figure 21 RETAIL & WHOLESALE DISTRIBUTION
Figure 22 TRANSPORTATION & LOGISTICS
Figure 23 MANUFACTURING
Figure 24 AEROSPACE & DEFENSE
Figure 25 GOVERNMENT
Figure 26 GLOBAL OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 27 GLOBAL OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 28 GLOBAL OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 29 GLOBAL OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 30 GLOBAL OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 31 GLOBAL OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 32 GLOBAL OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 33 GLOBAL OPERATION BPAAS MARKET IN AEROSPCAE & DEFENSE, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 34 GLOBAL OPERATION BPAAS MARKET IN GOVERNMENT, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 35 GLOBAL OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014-2020 (USD MN)
Figure 36 GLOBAL OPERATION BPAAS MARKET IN HOSTED DEPLOYMENT MODEL, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 37 GLOBAL OPERATION BPAAS MARKET IN ON-PREMISE DEPLOYMENT MODEL, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 38 GLOBAL OPERATION BPAAS MARKET, BY END-USER, 2014-2020 (USD MN)
Figure 39 GLOBAL OPERATION BPAAS MARKET IN ENTERPRISE, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 40 GLOBAL OPERATION BPAAS MARKET IN SMALL AND MEDIUM BUSINESS, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 41 GLOBAL OPERATION BPAAS MARKET: BY PROCESS, 2014-2020 (USD MN)
Figure 42 GLOBAL OPERATION BPAAS MARKET: PROCESS COMPARISON WITH PARENT MARKET, 2014–2020 (USD MN)
Figure 43 GLOBAL OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 44 GLOBAL OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 45 GLOBAL OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 46 GLOBAL OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 47 GLOBAL OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 48 GLOBAL OPERATION BPAAS MARKET, BY SERVICE, 2014-2020 (USD MN)
Figure 49 GLOBAL OPERATION BPAAS MARKET: SERVICES COMPARISON WITH PARENT MARKET, 2014–2020 (USD MN)
Figure 50 GLOBAL OPERATION BPAAS MARKET IN DESIGN AND CONSULTING, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 51 GLOBAL OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 52 GLOBAL OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 53 GLOBAL OPERATION BPAAS MARKET: GROWTH ANALYSIS, BY GEOGRAPHY, 2014-2020 (USD MN)
Figure 54 NORTH AMERICA OPERATION BPAAS MARKET OVERVIEW, 2014–2020 (USD MN)
Figure 55 NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN)
Figure 56 SNAPSHOT OF NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL
Figure 57 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014–2020 (USD MN)
Figure 58 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT, 2014–2020 (USD MN)
Figure 59 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER 2014–2020 (USD MN)
Figure 60 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER SNAPSHOT, 2014–2020 (USD MN)
Figure 61 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN)
Figure 62 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT, 2014–2020 (USD MN)
Figure 63 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE 2014–2020 (USD MN)
Figure 64 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICES SNAPSHOT, 2014–2020 (USD MN)
Figure 65 EUROPE OPERATION BPAAS MARKET OVERVIEW, 2014–2020 (USD MN)
Figure 66 EUROPE OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN)
Figure 67 EUROPE OPERATION BPAAS MARKET, BY VERTICAL SNAPSHOT, 2014-2020 (USD MN)
Figure 68 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014–2020 (USD MN)
Figure 69 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT, 2014–2020 (USD MN)
Figure 70 EUROPE OPERATION BPAAS MARKET, BY END-USER 2014–2020 (USD MN)
Figure 71 EUROPE OPERATION BPAAS MARKET, BY END-USER SNAPSHOT, 2014–2020 (USD MN)
Figure 72 EUROPE OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN)
Figure 73 EUROPE OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT, 2014–2020 (USD MN)
Figure 74 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN)
Figure 75 EUROPE OPERATION BPAAS MARKET, BY SERVICE SNAPSHOT, 2014–2020 (USD MN)
Figure 76 ASIA-PACIFIC OPERATION BPAAS MARKET OVERVIEW, 2014–2020 (USD MN)
Figure 77 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN)
Figure 78 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL SNAPSHOT, 2014-2020 (USD MN)
Figure 79 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014–2020 (USD MN)
Figure 80 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT, 2014–2020 (USD MN)
Figure 81 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER 2014–2020 (USD MN)
Figure 82 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER SNAPSHOT, 2014–2020 (USD MN)
Figure 83 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN)
Figure 84 ASIA PACIFIC OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT, 2014–2020 (USD MN)
Figure 85 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN)
Figure 86 EUROPE OPERATION BPAAS MARKET, BY SERVICE SNAPSHOT, 2014–2020 (USD MN)
Figure 87 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET OVERVIEW, 2014–2020 (USD MN)
Figure 88 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL, 2014–2020 (USD MN)
Figure 89 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL SNAPSHOT, 2014-2020
Figure 90 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 2014–2020 (USD MN)
Figure 91 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT, 2014–2020 (USD MN)
Figure 92 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER, 2014–2020 (USD MN)
Figure 93 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER SNAPSHOT, 2014–2020 (USD MN)
Figure 94 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN)
Figure 95 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT, 2014–2020 (USD MN)
Figure 96 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN)
Figure 97 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE SNAPSHOT, 2014–2020 (USD MN)
Figure 98 LATIN AMERICA OPERATION BPAAS MARKET OVERVIEW, 2014–2020 (USD MN)
Figure 99 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL 2014–2020 (USD MN)
Figure 100 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL SNAPSHOT, 2014-2020 (USD MN)
Figure 101 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 2014–2020 (USD MN)
Figure 102 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL SNAPSHOT, 2014–2020 (USD MN)
Figure 103 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER 2014–2020 (USD MN)
Figure 104 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER SNAPSHOT, 2014–2020 (USD MN)
Figure 105 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014–2020 (USD MN)
Figure 106 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS SNAPSHOT, 2014–2020 (USD MN)
Figure 107 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2014–2020 (USD MN)
Figure 108 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE SNAPSHOT, 2014–2020 (USD MN)


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