GCC Tariff Benchmark Fixed & Mobile
Methodology
This 55-page report was researched during the month of July and August 2011 with information gathered through primary and secondary research.
Sources of information included but not limited to:
Additionally, we include prices for services in 4 other countries namely Egypt, Morocco, South Africa and the UK in order to draw a comparison of rates charged in the GCC region with countries outside the region. In order to facilitate the analysis of the findings, a matrix was produced to include all qualitative and quantitative information for each of the service providers fixed and mobile services covered in the report. Where available, the following information has been collected, analysed and compared.
This 55-page report was researched during the month of July and August 2011 with information gathered through primary and secondary research.
Sources of information included but not limited to:
- existing external research analyst reports and presentations
- financial reports from operators
- fixed and mobile providers’ websites.
- directly from operators.
Additionally, we include prices for services in 4 other countries namely Egypt, Morocco, South Africa and the UK in order to draw a comparison of rates charged in the GCC region with countries outside the region. In order to facilitate the analysis of the findings, a matrix was produced to include all qualitative and quantitative information for each of the service providers fixed and mobile services covered in the report. Where available, the following information has been collected, analysed and compared.
- Geographical coverage
- Countries: Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and UAE (plus Egypt, Morocco, South Africa and the UK)
- Operator coverage
- Fixed incumbent operator in each country.
- Mobile network operators:
- Bahrain: Batelco, Zain, Viva,
- Kuwait: Viva, Wataniya, Zain,
- Oman: Nawras, Oman Mobile,
- Qatar: Qtel and Vodafone,
- S Arabia: STC, Mobily and Zain,
- UAE: Du and Etisalat
- Plus one operator from Egypt, Morocco, South Africa and the UK.
- Services covered:
- Fixed: Telephony, Fixed Broadband (including FTTH) and Bundling
- Mobile: National Mobile voice and messaging and Mobile broadband accessed by PC and mobile phone
- Price points covered:
- Connection, Rental, speed where applicable, details of inclusive allowances and usage rates (voice, SMS, IDD and data) plus other charges that are relevant to any of the price plan
KEY FINDINGS
FIXED
SECTION 1: PSTN (INCUMBENT OPERATOR ONLY)
1.1 Connection charge for an exchange line
1.2 Rental per month
1.3 Fixed to fixed calling
1.4 Fixed to mobile calling
1.5 Calling abroad
SECTION 2: FIXED BROADBAND/FTTH
2.1 Speeds available
2.2 Connection charges
2.3 Rental per month and inclusive data
2.4 Rental per month (1 Table per country)
SECTION 3: BUNDLING
3.1 Dual and Triple play offers
MOBILE
SECTION 4: MOBILE VOICE – POSTPAID
4.1 Rental per month and inclusive allowance
4.2 Usage charges (cost per minute; cost per SMS)
SECTION 5: MOBILE BROADBAND
5.1 Mobile Broadband (access by PC) offerings and costs i.e. rental, speed download/upload, inclusive allowance and outside allowance. (1 Table per country)
5.2 Mobile Internet (access by Mobile Phone) offerings and costs i.e. rental, speed download/upload, inclusive allowance and outside allowance. (1 Table per country)
SECTION 6: PROMOTIONS
LIST OF TABLES
Table 1: Fixed/PSTN Connection per month for a PSTN exchange line – Consumer
Table 2: Fixed/PSTN Rental per month for a PSTN exchange line – Consumer
Table 3: Fixed/PSTN Cost per minute for making a fixed-to-fixed local/national call
Table 4: Fixed/PSTN Cost per minute for making a fixed-to-mobile
Table 5a: Fixed/PSTN Cost per minute for calls made in peak hours to a fixed line in neighbouring countries, Egypt, Morocco, South Africa, Singapore, the UK and the USA
Table 5b: Fixed/PSTN Cost per minute for calls made in off-peak hours to a fixed line in neighbouring countries, Egypt, Morocco, South Africa, Singapore, the UK and the USA.
Table 5c: Fixed/PSTN Cost per minute for calls to a mobile line made in peak hours to neighbouring countries, Egypt, Morocco, South Africa, Singapore, the UK and the USA.
Table 5d: Fixed/PSTN Cost per minute for calls to a mobile line made in peak hours to neighbouring countries, Egypt, Morocco, South Africa, Singapore, the UK and the USA.
Table 5e: Fixed/PSTN Peak and off-peak times for IDD calls
Table 5f: Fixed/PSTN Details of discount schemes
Table 6: Mobile: Cost per month and inclusive allowances available to postpaid subscribers
Table: Mobile: Mobile Broadband (postpaid and prepaid) accessed by PC 1 per country
Table: Mobile: Mobile Internet (postpaid and prepaid) accessed by PC 1 per country
Table 7a: Mobile: Comparison of lowest and highest priced postpaid monthly product for accessing the Internet by PC
Table 7b: Mobile Sorted by lowest priced product. Comparison of lowest and highest priced postpaid monthly product for accessing the Internet by PC
Table 8a: Mobile Comparison of lowest and highest priced postpaid monthly product for accessing the Internet by mobile phone
Table 8b: Mobile Sorted by lowest priced product. Comparison of lowest and highest priced postpaid monthly product for accessing the Internet by mobile phone
CHARTS
Chart 1: Fixed/PSTN Connection charge for a PSTN exchange line – Consumer
Chart 2: Fixed/PSTN Rental per month for a PSTN exchange line Consumer
Chart 3: Fixed/PSTN Cost per minute for making a fixed-to-fixed local/national call
Chart 4: Fixed/PSTN Cost per minute for making a fixed-to-mobile
Chart 5a: Fixed/PSTN Cost per minute for calls to a fixed line in neighbouring countries, Egypt, Morocco, South Africa, Singapore, the UK and the USA
Chart 5a: Fixed/PSTN Cost per minute for calls to a fixed line in neighbouring countries, Egypt, Morocco, South Africa, Singapore, the UK and the USA.
Chart 5b: Fixed/PSTN Cost per minute to call a fixed line in Bahrain (peak hours)
Chart 5c: Fixed/PSTN Cost per minute to call a fixed line in Oman (peak hours)
Chart 5d: Fixed/PSTN Cost per minute to call a fixed line in Qatar (peak hours)
Chart 5e: Fixed/PSTN Cost per minute to call a fixed line in S. Arabia (peak hours)
Chart 5f: Fixed/PSTN Cost per minute to call a fixed line in UAE (peak hours)
Chart 5g: Fixed/PSTN Cost per minute to call a fixed line in Egypt (peak hours)
Chart 5h: Fixed/PSTN Cost per minute to call a fixed line in S. Africa (peak hours)
Chart 5i: Fixed/PSTN Cost per minute to call a fixed line in Morocco (peak hours)
Chart 5j: Fixed/PSTN Cost per minute to call a fixed line in UK (peak hours)
Chart 5l: Fixed/PSTN Cost per minute to call a fixed line in USA (peak hours)
Chart 5m: Fixed/PSTN Cost per minute to call a fixed line in Singapore (peak hours)
Chart 6a: Mobile A comparison of all Fixed Broadband products, rental per month - Products up to USD 100 per month.
Chart 6b: Mobile A comparison of all ADSL products, rental per month - Products USD 100 per month and higher
Chart 7a: Mobile A comparison of all mobile postpaid plans, rental per month (incl. of VAT where applicable). Price plans up USD 24.99 per month inclusive of tax and higher
Chart 7b: Mobile A comparison of usage per minute for all mobile postpaid plans, cost per min (incl. of VAT where applicable). Price plans USD 24.99 per month and higher inclusive of tax and higher
Chart 7c: Mobile A comparison of voice call charges for postpaid plans up to USD 0.10 plus per minute
Chart 7d: Mobile A comparison of voice call charges for postpaid plans USD 0.10 and higher per minute
Chart 7e: Mobile A comparison of SMS charges for postpaid plans
FIXED
SECTION 1: PSTN (INCUMBENT OPERATOR ONLY)
1.1 Connection charge for an exchange line
1.2 Rental per month
1.3 Fixed to fixed calling
1.4 Fixed to mobile calling
1.5 Calling abroad
SECTION 2: FIXED BROADBAND/FTTH
2.1 Speeds available
2.2 Connection charges
2.3 Rental per month and inclusive data
2.4 Rental per month (1 Table per country)
SECTION 3: BUNDLING
3.1 Dual and Triple play offers
MOBILE
SECTION 4: MOBILE VOICE – POSTPAID
4.1 Rental per month and inclusive allowance
4.2 Usage charges (cost per minute; cost per SMS)
SECTION 5: MOBILE BROADBAND
5.1 Mobile Broadband (access by PC) offerings and costs i.e. rental, speed download/upload, inclusive allowance and outside allowance. (1 Table per country)
5.2 Mobile Internet (access by Mobile Phone) offerings and costs i.e. rental, speed download/upload, inclusive allowance and outside allowance. (1 Table per country)
SECTION 6: PROMOTIONS
LIST OF TABLES
Table 1: Fixed/PSTN Connection per month for a PSTN exchange line – Consumer
Table 2: Fixed/PSTN Rental per month for a PSTN exchange line – Consumer
Table 3: Fixed/PSTN Cost per minute for making a fixed-to-fixed local/national call
Table 4: Fixed/PSTN Cost per minute for making a fixed-to-mobile
Table 5a: Fixed/PSTN Cost per minute for calls made in peak hours to a fixed line in neighbouring countries, Egypt, Morocco, South Africa, Singapore, the UK and the USA
Table 5b: Fixed/PSTN Cost per minute for calls made in off-peak hours to a fixed line in neighbouring countries, Egypt, Morocco, South Africa, Singapore, the UK and the USA.
Table 5c: Fixed/PSTN Cost per minute for calls to a mobile line made in peak hours to neighbouring countries, Egypt, Morocco, South Africa, Singapore, the UK and the USA.
Table 5d: Fixed/PSTN Cost per minute for calls to a mobile line made in peak hours to neighbouring countries, Egypt, Morocco, South Africa, Singapore, the UK and the USA.
Table 5e: Fixed/PSTN Peak and off-peak times for IDD calls
Table 5f: Fixed/PSTN Details of discount schemes
Table 6: Mobile: Cost per month and inclusive allowances available to postpaid subscribers
Table: Mobile: Mobile Broadband (postpaid and prepaid) accessed by PC 1 per country
Table: Mobile: Mobile Internet (postpaid and prepaid) accessed by PC 1 per country
Table 7a: Mobile: Comparison of lowest and highest priced postpaid monthly product for accessing the Internet by PC
Table 7b: Mobile Sorted by lowest priced product. Comparison of lowest and highest priced postpaid monthly product for accessing the Internet by PC
Table 8a: Mobile Comparison of lowest and highest priced postpaid monthly product for accessing the Internet by mobile phone
Table 8b: Mobile Sorted by lowest priced product. Comparison of lowest and highest priced postpaid monthly product for accessing the Internet by mobile phone
CHARTS
Chart 1: Fixed/PSTN Connection charge for a PSTN exchange line – Consumer
Chart 2: Fixed/PSTN Rental per month for a PSTN exchange line Consumer
Chart 3: Fixed/PSTN Cost per minute for making a fixed-to-fixed local/national call
Chart 4: Fixed/PSTN Cost per minute for making a fixed-to-mobile
Chart 5a: Fixed/PSTN Cost per minute for calls to a fixed line in neighbouring countries, Egypt, Morocco, South Africa, Singapore, the UK and the USA
Chart 5a: Fixed/PSTN Cost per minute for calls to a fixed line in neighbouring countries, Egypt, Morocco, South Africa, Singapore, the UK and the USA.
Chart 5b: Fixed/PSTN Cost per minute to call a fixed line in Bahrain (peak hours)
Chart 5c: Fixed/PSTN Cost per minute to call a fixed line in Oman (peak hours)
Chart 5d: Fixed/PSTN Cost per minute to call a fixed line in Qatar (peak hours)
Chart 5e: Fixed/PSTN Cost per minute to call a fixed line in S. Arabia (peak hours)
Chart 5f: Fixed/PSTN Cost per minute to call a fixed line in UAE (peak hours)
Chart 5g: Fixed/PSTN Cost per minute to call a fixed line in Egypt (peak hours)
Chart 5h: Fixed/PSTN Cost per minute to call a fixed line in S. Africa (peak hours)
Chart 5i: Fixed/PSTN Cost per minute to call a fixed line in Morocco (peak hours)
Chart 5j: Fixed/PSTN Cost per minute to call a fixed line in UK (peak hours)
Chart 5l: Fixed/PSTN Cost per minute to call a fixed line in USA (peak hours)
Chart 5m: Fixed/PSTN Cost per minute to call a fixed line in Singapore (peak hours)
Chart 6a: Mobile A comparison of all Fixed Broadband products, rental per month - Products up to USD 100 per month.
Chart 6b: Mobile A comparison of all ADSL products, rental per month - Products USD 100 per month and higher
Chart 7a: Mobile A comparison of all mobile postpaid plans, rental per month (incl. of VAT where applicable). Price plans up USD 24.99 per month inclusive of tax and higher
Chart 7b: Mobile A comparison of usage per minute for all mobile postpaid plans, cost per min (incl. of VAT where applicable). Price plans USD 24.99 per month and higher inclusive of tax and higher
Chart 7c: Mobile A comparison of voice call charges for postpaid plans up to USD 0.10 plus per minute
Chart 7d: Mobile A comparison of voice call charges for postpaid plans USD 0.10 and higher per minute
Chart 7e: Mobile A comparison of SMS charges for postpaid plans
