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Europe Unified Communication AS-A-Service Market. By Component (Telephony), Organization Size (Small Businesses, Large Enterprises), Vertical (BFSI, Telecom & IT), Geography (U.K., Germany, France, Italy).Analysis and Forecast to 2020

February 2016 | 93 pages | ID: E5153669D10EN
MicroMarketMonitor

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The UCaaS market in Europe is expected to grow at a significant pace at a CAGR of 11.2% between 2016 and 2020, as most enterprises are rapidly adopting UCaaS technology that offers rich communication experience and enhanced technologies, such as VOIP, LTE, and WebRTC.There has been a significant adoption of Unified Communications and Collaboration (UC&C) among organizations to enhance organizational productivity. The Europe UCaaS market is segmented by component, organization size, vertical, and geography. On the basis of component, the market is segmented into telephony, unified messaging, conferencing, and collaboratio platforms & application. Based on organization size, the market is segmented into small businesses (0-249 employees), medium businesses (250-999 employees), enterprise (1,000-9,999 employees), and large enterprises (10,000+ employees). By vertical, the market is segmented into banking financial services & insurance (BFSI), telecom & IT, consumer goods & retail, healthcare, public sector & utilities, logistics & transportation, travel & hospitality, and other verticals. The market segmented on the basis of geography covers the U.K., Germany,France, Italy, and Rest of Europe.The increased demand for mobility and growing BYOD trend among companies has further encouraged businesses to integrate Unified Communication (UC) solutions with employee owned mobile devices. This integration of mobile with unified communications and collaboration solutions has further added to the mobility benefits attached with UC solutions. This coalition of mobility with communication would further leverage the productivity of employees by radically changing the way the workforce communicate and collaborate. Hence, the mobile Unified Communications and Collaboration enables efficient communication and collaboration functioning over cellular network or organizational wireless network. Various UC providers such as Cisco, Avaya, and Microsoft are offering innovative mobile Unified Communications and Collaboration solutions and services catering to the needs of both enterprises and SMBs. Further, telecom network operators are offering services to integrate enterprise Local Area Network (LAN) with IP (Internet Protocol) networks to foster unhindered VoIP and other IP-based functions along with network security. Besides this, various mobile device manufacturers are developing smartphones equipped with UC clients that can integrate with enterprise UC and can function over both cellular and enterprise LAN network. In addition to this, third-party app developers create mobile UC client based on SIP. These applications assist businesses whose UC technology does not support native mobile clients, and they facilitate basic functions as compared to UC. Thus, telecom network operators, mobile device manufacturers and third-party app developers are also adding considerable value to the mobile Unified Communications market
1 INTRODUCTION

1.1 OBJECTIVES OF THE STUDY
1.2 MARKET SEGMENTATION & COVERAGE
  1.2.1 YEARS CONSIDERED FOR THE STUDY
1.3 STAKEHOLDERS

2 RESEARCH METHODOLOGY

2.1 INTEGRATED ECOSYSTEM OF EUROPE UCAAS MARKET
2.2 ARRIVING AT THE EUROPE UCAAS MARKET SIZE
  2.2.1 TOP-DOWN APPROACH
  2.2.2 BOTTOM-UP APPROACH
  2.2.3 MACRO INDICATOR-BASED APPROACH
2.3 ASSUMPTIONS

3 EXECUTIVE SUMMARY

4 MARKET OVERVIEW

4.1 INTRODUCTION
4.2 MARKET DRIVERS AND RESTRAINTS

5 EUROPE UCAAS MARKET, BY VERTICAL

5.1 INTRODUCTION
5.2 EUROPE UCAAS MARKET IN BFSI, BY ORGANIZATION SIZE
5.3 EUROPE UCAAS MARKET IN CONSUMER GOODS & RETAIL, BY ORGANIZATION SIZE
5.4 EUROPE UCAAS MARKET IN TELECOM & IT, BY ORGANIZATION SIZE
5.5 EUROPE UCAAS MARKET IN PUBLIC SECTOR & UTILITIES, BY ORGANIZATION SIZE
5.6 EUROPE UCAAS MARKET IN LOGISTICS & TRANSPORTATION, BY ORGANIZATION SIZE
5.7 EUROPE UCAAS MARKET IN HEALTHCARE, BY ORGANIZATION SIZE
5.8 EUROPE UCAAS MARKET IN TRAVEL & HOSPITALITY, BY ORGANIZATION SIZE
5.9 EUROPE UCAAS MARKET IN OTHERS, BY ORGANIZATION SIZE

6 EUROPE UCAAS MARKET, BY COMPONENT

6.1 INTRODUCTION
6.2 EUROPE UCAAS MARKET IN TELEPHONY
6.3 EUROPE UCAAS MARKET IN CONFERENCING
6.4 EUROPE UCAAS MARKET IN UNIFIED MESSAGING
6.5 EUROPE UCAAS MARKET IN COLLABORATION PLATFORMS & APPLICATIONS

7 EUROPE UCAAS MARKET, BY ORGANIZATION SIZE

7.1 INTRODUCTION
7.2 EUROPE UCAAS MARKET IN LARGE ENTERPRISES (10,000+)
7.3 EUROPE UCAAS MARKET IN ENTERPRISES (1,000-9,999)
7.4 EUROPE UCAAS MARKET IN SMALL BUSINESSES (0-249)
7.5 EUROPE UCAAS MARKET IN MEDIUM BUSINESSES (250-999)

8 EUROPE UCAAS MARKET, BY GEOGRAPHY

8.1 INTRODUCTION
8.2 GERMANY UCAAS MARKET
  8.2.1 GERMANY UCAAS MARKET, BY COMPONENT
  8.2.2 GERMANY UCAAS MARKET, BY ORGANIZATION SIZE
  8.2.3 GERMANY UCAAS MARKET, BY VERTICAL
8.3 U.K. UCAAS MARKET
  8.3.1 U.K. UCAAS MARKET, BY COMPONENT
  8.3.2 U.K. UCAAS MARKET, BY ORGANIZATION SIZE
  8.3.3 U.K. UCAAS MARKET, BY VERTICAL
8.4 FRANCE UCAAS MARKET
  8.4.1 FRANCE UCAAS MARKET, BY COMPONENT
  8.4.2 FRANCE UCAAS MARKET, BY ORGANIZATION SIZE
  8.4.3 FRANCE UCAAS MARKET, BY VERTICAL
8.5 ITALY UCAAS MARKET
  8.5.1 ITALY UCAAS MARKET, BY COMPONENT
  8.5.2 ITALY UCAAS MARKET, BY ORGANIZATION SIZE
  8.5.3 ITALY UCAAS MARKET, BY VERTICAL
8.6 REST OF EUROPE UCAAS MARKET
  8.6.1 REST OF EUROPE UCAAS MARKET, BY COMPONENT
  8.6.2 REST OF EUROPE UCAAS MARKET, BY ORGANIZATION SIZE
  8.6.3 REST OF EUROPE UCAAS MARKET, BY VERTICAL

9 EUROPE UCAAS MARKET: COMPETITIVE LANDSCAPE

9.1 COMPANY PRESENCE IN EUROPE UCAAS MARKET, BY COMPONENT
9.2 MERGERS & ACQUISITIONS
9.3 NEW PRODUCT LAUNCHES
9.4 PARTNERSHIPS
9.5 AGREEMENTS

10 EUROPE UCAAS MARKET, BY COMPANY

(Overview, Financials, Products & Services, Strategy, and Developments)*

10.1 MITEL NETWORKS CORPORATION (AASTRA)
10.2 BT GLOBAL SERVICES
10.3 ORANGE SA
10.4 VODAFONE GROUP PLC
10.5 UNIFY

*Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted company

11 APPENDIX

11.1 CUSTOMIZATION OPTIONS
  11.1.1 EUROPE UCAAS MARKET DELIVERY MODES MATRIX
  11.1.2 EUROPE UCAAS MARKET VENDOR LANDSCAPING
  11.1.3 EUROPE UCAAS MARKET DATA TRACKER
  11.1.4 EUROPE UCAAS MARKET EMERGING VENDOR LANDSCAPE
  11.1.5 EUROPE UCAAS MARKET CHANNEL ANALYSIS
11.2 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
  11.2.1 RT SNAPSHOTS
11.3 RELATED REPORTS

LIST OF TABLES

Table 1 EUROPE UCAAS MARKET: MACRO INDICATOR, BY GEOGRAPHY, 2014 (USD MN)
Table 2 EUROPE UCAAS MARKET, 2014–2020 (USD BILLION) (%)
Table 3 EUROPE UCAAS MARKET: DRIVERS AND RESTRAINTS
Table 4 EUROPE UCAAS MARKET, BY VERTICAL, 2014-2020 (USD MILLION)
Table 5 EUROPE UCAAS MARKET IN BFSI, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 6 EUROPE UCAAS MARKET IN CONSUMER GOODS & RETAIL, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 7 EUROPE UCAAS MARKET IN TELECOM & IT, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 8 EUROPE UCAAS MARKET IN PUBLIC SECTOR & UTILITIES, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 9 EUROPE UCAAS MARKET IN LOGISTICS & TRANSPORTATION, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 10 EUROPE UCAAS MARKET IN HEALTHCARE, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 11 EUROPE UCAAS MARKET IN TRAVEL & HOSPITALITY, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 12 EUROPE UCAAS MARKET IN OTHERS, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 13 EUROPE UCAAS MARKET, BY COMPONENT, 2014-2020 (USD MILLION)
Table 14 EUROPE UCAAS MARKET IN TELEPHONY, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 15 EUROPE UCAAS MARKET IN CONFERENCING, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 16 EUROPE UCAAS MARKET IN UNIFIED MESSAGING, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 17 EUROPE UCAAS MARKET IN COLLABORATION PLATFORMS & APPLICATIONS, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 18 EUROPE UCAAS MARKET, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 19 EUROPE UCAAS MARKET IN LARGE ENTERPRISES (10,000+), BY GEOGRAPHY, 2014-2020 (USD MILLION)
Table 20 EUROPE UCAAS MARKET IN ENTERPRISES (1,000-9,999), BY GEOGRAPHY, 2014-2020 (USD MILLION)
Table 21 EUROPE UCAAS MARKET IN SMALL BUSINESSES (0-249), BY GEOGRAPHY, 2014-2020 (USD MILLION)
Table 22 EUROPE UCAAS MARKET IN MEDIUM BUSINESSES (250-999), BY GEOGRAPHY, 2014-2020 (USD MILLION)
Table 23 EUROPE UCAAS MARKET, BY GEOGRAPHY, 2014-2020 (USD MILLION)
Table 24 GERMANY UCAAS MARKET, BY COMPONENT, 2014-2020 (USD MILLION)
Table 25 GERMANY UCAAS MARKET, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 26 GERMANY UCAAS MARKET, BY VERTICAL, 2014-2020 (USD MILLION)
Table 27 U.K. UCAAS MARKET, BY COMPONENT, 2014-2020 (USD MILLION)
Table 28 U.K. UCAAS MARKET, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 29 U.K. UCAAS MARKET, BY VERTICAL, 2014-2020 (USD MILLION)
Table 30 FRANCE UCAAS MARKET, BY COMPONENT, 2014-2020 (USD MILLION)
Table 31 FRANCE UCAAS MARKET, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 32 FRANCE UCAAS MARKET, BY VERTICAL, 2014-2020 (USD MILLION)
Table 33 ITALY UCAAS MARKET, BY COMPONENT, 2014-2020 (USD MILLION)
Table 34 ITALY UCAAS MARKET, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 35 ITALY UCAAS MARKET, BY VERTICAL, 2014-2020 (USD MILLION)
Table 36 REST OF EUROPE UCAAS MARKET, BY COMPONENT, 2014-2020 (USD MILLION)
Table 37 REST OF EUROPE UCAAS MARKET, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Table 38 REST OF EUROPE UCAAS MARKET, BY VERTICAL, 2014-2020 (USD MILLION)
Table 39 EUROPE UCAAS MARKET: MERGERS & ACQUISITIONS
Table 40 EUROPE UCAAS MARKET: NEW PRODUCT LAUNCHES
Table 41 EUROPE UCAAS MARKET: PARTNERSHIPS
Table 42 EUROPE UCAAS MARKET: AGREEMENTS
Table 43 MITEL NETWORKS CORPORATION: KEY FINANCIALS (USD MILLION)
Table 44 BT GLOBAL SERVICES: KEY FINANCIALS (USD MILLION)
Table 45 ORANGE SA: KEY FINANCIALS (USD MILLION)
Table 46 VODAFONE GROUP PLC: KEY FINANCIALS (USD MILLION)

LIST OF FIGURES

Figure 1 EUROPE UCAAS MARKET: SEGMENTATION AND COVERAGE
Figure 2 YEARS CONSIDERED FOR THE STUDY
Figure 3 EUROPE UCAAS MARKET: INTEGRATED ECOSYSTEM
Figure 4 RESEARCH METHODOLOGY
Figure 5 TOP-DOWN APPROACH
Figure 6 BOTTOM-UP APPROACH
Figure 7 MACRO INDICATOR-BASED APPROACH
Figure 8 TOP 3 SEGMENTS MARKET SHARE
Figure 9 EUROPE UCAAS MARKET: DRIVERS AND RESTRAINTS
Figure 10 EUROPE UCAAS MARKET, BY VERTICAL, 2015 & 2020 (USD MILLION)
Figure 11 EUROPE UCAAS MARKET IN BFSI, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 12 EUROPE UCAAS MARKET IN CONSUMER GOODS & RETAIL, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 13 EUROPE UCAAS MARKET IN TELECOM & IT, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 14 EUROPE UCAAS MARKET IN PUBLIC SECTOR & UTILITIES, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 15 EUROPE UCAAS MARKET IN LOGISTICS & TRANSPORTATION, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 16 EUROPE UCAAS MARKET IN HEALTHCARE, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 17 EUROPE UCAAS MARKET IN TRAVEL & HOSPITALITY, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 18 EUROPE UCAAS MARKET IN OTHERS, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 19 EUROPE UCAAS MARKET, BY COMPONENT, 2015 & 2020 (USD MILLION)
Figure 20 EUROPE UCAAS MARKET IN TELEPHONY, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 21 EUROPE UCAAS MARKET IN CONFERENCING, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 22 EUROPE UCAAS MARKET IN UNIFIED MESSAGING, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 23 EUROPE UCAAS MARKET IN COLLABORATION PLATFORMS & APPLICATIONS, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 24 EUROPE UCAAS MARKET, BY ORGANIZATION SIZE, 2015 &2020 (USD MILLION)
Figure 25 EUROPE UCAAS MARKET IN LARGE ENTERPRISES (10,000+), BY GEOGRAPHY, 2014-2020 (USD MILLION)
Figure 26 EUROPE UCAAS MARKET IN ENTERPRISES (1,000-9,999), BY GEOGRAPHY, 2014-2020 (USD MILLION)
Figure 27 EUROPE UCAAS MARKET IN SMALL BUSINESSES (0-249), BY GEOGRAPHY, 2014-2020 (USD MILLION)
Figure 28 EUROPE UCAAS MARKET IN MEDIUM BUSINESSES (250-999), BY GEOGRAPHY, 2014-2020 (USD MILLION)
Figure 29 EUROPE UCAAS MARKET: GROWTH ANALYSIS, BY GEOGRAPHY, 2015 & 2020 (USD MILLION)
Figure 30 GERMANY UCAAS MARKET, BY COMPONENT, 2014-2020 (USD MILLION)
Figure 31 GERMANY UCAAS MARKET, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 32 GERMANY UCAAS MARKET, BY VERTICAL, 2014-2020 (USD MILLION)
Figure 33 U.K. UCAAS MARKET, BY COMPONENT, 2014-2020 (USD MILLION)
Figure 34 U.K. UCAAS MARKET, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 35 U.K. UCAAS MARKET, BY VERTICAL, 2014-2020 (USD MILLION)
Figure 36 FRANCE UCAAS MARKET, BY COMPONENT, 2014-2020 (USD MILLION)
Figure 37 FRANCE UCAAS MARKET, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 38 FRANCE UCAAS MARKET, BY VERTICAL, 2014-2020 (USD MILLION)
Figure 39 ITALY UCAAS MARKET, BY COMPONENT, 2014-2020 (USD MILLION)
Figure 40 ITALY UCAAS MARKET, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 41 ITALY UCAAS MARKET, BY VERTICAL, 2014-2020 (USD MILLION)
Figure 42 REST OF EUROPE UCAAS MARKET, BY COMPONENT, 2014-2020 (USD MILLION)
Figure 43 REST OF EUROPE UCAAS MARKET, BY ORGANIZATION SIZE, 2014-2020 (USD MILLION)
Figure 44 REST OF EUROPE UCAAS MARKET, BY VERTICAL, 2014-2020 (USD MILLION)
Figure 45 MITEL NETWORKS CORPORATION REVENUE MIX, 2014 (%)
Figure 46 ORANGE SA: REVENUE MIX, 2014 (%)
Figure 47 VODAFONE GROUP PLC: REVENUE MIX, 2014 (%)


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