Europe Cloud-Based Contact Center Market Analysis (2017-2023)
The Europe Cloud-Based Contact Center Market would witness market growth of 21% CAGR during the forecast period (2017 – 2023). Cloud-based contact center solutions provide a robust platform for end users to utilize contact center solutions at an affordable price. Cloud based solutions are a perfect platform for providing modernized, up-to-date services to the end-users. In-built security systems are gaining prominence and are expected to rapid adoption across all verticals. SMEs have been quick to take advantage of the cloud-based contact center solutions, as these solutions offer scalability and also are cost-effective. Several vendors also provide solutions based on the pay-per-use or subscription model that are geared towards addressing SMEs challenges.
Based on Type, the Cloud-Based Contact Center market segments the market into Solution and Services. Solution Type includes Computer Telephony Integration & IVRS, Automatic Call Distribution & Dialers, Reporting & Analytics, Agent Performance Optimization, Security, and Others. Services Type includes Professional and Managed Services. Based on Organization Size, the market report segments the market into Small & Medium Enterprises and Large Enterprises
Based on Deployment Mode, the market report segments the market into Private & Hybrid Cloud and Public Cloud. Based on Application, the Cloud-Based Contact Center market segments the market into Call Routing & Queuing, Data Integration & Recording, Chat Quality & Monitoring, Workforce Optimization, and Others. Based on Vertical, the market report segments the market into BFSI, Government & Public-Sector, Healthcare, Manufacturing, Retail & Consumer Goods, Telecom & IT, Media & Entertainment, and Others. Based on Countries, the Cloud-Based Contact Center market segments the market into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.
The market research report covers the competition analysis of key stake holders of the Europe Cloud-Based Contact Center Market. Key companies profiled in the report include 8x8, Inc., Five9, Inc., Cisco Systems, Inc., IBM Corporation, Oracle Corporation, NewVoiceMedia, Connect First, Aspect Software Parent, Inc., NICE Ltd., and 3Clogic.
Based on Type, the Cloud-Based Contact Center market segments the market into Solution and Services. Solution Type includes Computer Telephony Integration & IVRS, Automatic Call Distribution & Dialers, Reporting & Analytics, Agent Performance Optimization, Security, and Others. Services Type includes Professional and Managed Services. Based on Organization Size, the market report segments the market into Small & Medium Enterprises and Large Enterprises
Based on Deployment Mode, the market report segments the market into Private & Hybrid Cloud and Public Cloud. Based on Application, the Cloud-Based Contact Center market segments the market into Call Routing & Queuing, Data Integration & Recording, Chat Quality & Monitoring, Workforce Optimization, and Others. Based on Vertical, the market report segments the market into BFSI, Government & Public-Sector, Healthcare, Manufacturing, Retail & Consumer Goods, Telecom & IT, Media & Entertainment, and Others. Based on Countries, the Cloud-Based Contact Center market segments the market into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.
The market research report covers the competition analysis of key stake holders of the Europe Cloud-Based Contact Center Market. Key companies profiled in the report include 8x8, Inc., Five9, Inc., Cisco Systems, Inc., IBM Corporation, Oracle Corporation, NewVoiceMedia, Connect First, Aspect Software Parent, Inc., NICE Ltd., and 3Clogic.
CHAPTER 1. MARKET SCOPE & METHODOLOGY
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Cloud-Based Contact Center Market, by Type
1.4.2 Europe Cloud-Based Contact Center Market, by Application
1.4.3 Europe Cloud-Based Contact Center Market, by Organization Size
1.4.4 Europe Cloud-Based Contact Center Market, by Deployment Mode
1.4.5 Europe Cloud-Based Contact Center Market, by Vertical
1.4.6 Europe Cloud-Based Contact Center Market, by Country
1.5 Methodology for the research
CHAPTER 2. MARKET OVERVIEW
2.1 Introduction
2.1.1 Segmental Analysis
2.1.1.1 Market By Component Type
2.1.1.2 Market By Deployment Type
2.1.1.3 Market By Application
2.1.1.4 Market By Organization Sizes
2.1.1.5 Market By Vertical
2.1.1.6 Market By Country
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints
CHAPTER 3. EUROPE CLOUD-BASED CONTACT CENTER MARKET
3.1 Europe Cloud-Based Contact Center Market by Type
3.1.1 Europe Cloud-Based Contact Center Solution Market by Country
3.1.2 Europe Cloud-Based Contact Center Market by Solution Type
3.1.2.1 Europe Computer Telephony Integration & IVRS Solution Market by Country
3.1.2.2 Europe Automatic Call Distribution & Dialers Market by Country
3.1.2.3 Europe Reporting & Analytics Market by Country
3.1.2.4 Europe Agent Performance Optimization Market by Country
3.1.2.5 Europe Security Market by Country
3.1.2.6 Europe Other Solution Market by Country
3.1.3 Europe Cloud-Based Contact Center Services Market by Country
3.1.4 Europe Cloud-Based Contact Center Market by Service Type
3.1.4.1 Europe Cloud-Based Contact Center Professional Services Market by Country
3.1.4.2 Europe Cloud-Based Contact Center Managed Services Market by Country
CHAPTER 4. EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION
4.1 Introduction
4.1.1 Europe Call Routing & Queuing Cloud-Based Contact Center Market by Country
4.1.2 Europe Data Integration & Recording Cloud-Based Contact Center Market by Country
4.1.3 Europe Chat Quality & Monitoring Cloud-Based Contact Center Market by Country
4.1.4 Europe Workforce Optimization Cloud-Based Contact Center Market by Country
4.1.5 Europe Others Cloud-Based Contact Center Market by Country
CHAPTER 5. EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE
5.1 Introduction
5.1.1 Europe Small & Medium Enterprises Cloud-Based Contact Center Market by Country
5.1.2 Europe Large Enterprises Cloud-Based Contact Center Market by Country
CHAPTER 6. EUROPE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE
6.1 Introduction
6.1.1 Europe Private & Hybrid Cloud Deployment Cloud-Based Contact Center Market by Country
6.1.2 Europe Public Cloud Deployment Cloud-Based Contact Center Market by Country
CHAPTER 7. EUROPE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL
7.1 Introduction
7.1.1 Europe Cloud-Based Contact Center in BFSI Market by Country
7.1.2 Europe Cloud-Based Contact Center in Government & Public-Sector Market by Country
7.1.3 Europe Cloud-Based Contact Center in Healthcare Market by Country
7.1.4 Europe Cloud-Based Contact Center in Manufacturing Market by Country
7.1.5 Europe Cloud-Based Contact Center in Retail & Consumer Goods Market by Country
7.1.6 Europe Cloud-Based Contact Center in Telecom & IT Market by Country
7.1.7 Europe Cloud-Based Contact Center in Media & Entertainment Market by Country
7.1.8 Europe Cloud-Based Contact Center in Others Market by Country
CHAPTER 8. EUROPE CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY
8.1 Introduction
8.2 Germany Cloud-Based Contact Center Market
8.2.1 Germany Cloud-Based Contact Center Market by Type
8.2.1.1 Germany Cloud-Based Contact Center Market by Solution Type
8.2.1.2 Germany Cloud-Based Contact Center Market by Services Type
8.2.2 Germany Cloud-Based Contact Center Market by Application
8.2.3 Germany Cloud-Based Contact Center Market by Organization Size
8.2.4 Germany Cloud-Based Contact Center Market by Deployment Type
8.2.5 Germany Cloud-Based Contact Center Market by Vertical
8.3 UK Cloud-Based Contact Center Market
8.3.1 UK Cloud-Based Contact Center Market by Type
8.3.1.1 UK Cloud-Based Contact Center Market by Solution Type
8.3.1.2 UK Cloud-Based Contact Center Market by Services Type
8.3.2 UK Cloud-Based Contact Center Market by Application
8.3.3 UK Cloud-Based Contact Center Market by Organization Size
8.3.4 UK Cloud-Based Contact Center Market by Deployment Type
8.3.5 UK Cloud-Based Contact Center Market by Vertical
8.4 France Cloud-Based Contact Center Market
8.4.1 France Cloud-Based Contact Center Market by Type
8.4.1.1 France Cloud-Based Contact Center Market by Solution Type
8.4.1.2 France Cloud-Based Contact Center Market by Services Type
8.4.2 France Cloud-Based Contact Center Market by Application
8.4.3 France Cloud-Based Contact Center Market by Organization Size
8.4.4 France Cloud-Based Contact Center Market by Deployment Type
8.4.5 France Cloud-Based Contact Center Market by Vertical
8.5 Russia Cloud-Based Contact Center Market
8.5.1 Russia Cloud-Based Contact Center Market by Type
8.5.1.1 Russia Cloud-Based Contact Center Market by Solution Type
8.5.1.2 Russia Cloud-Based Contact Center Market by Services Type
8.5.2 Russia Cloud-Based Contact Center Market by Application
8.5.3 Russia Cloud-Based Contact Center Market by Organization Size
8.5.4 Russia Cloud-Based Contact Center Market by Deployment Type
8.5.5 Russia Cloud-Based Contact Center Market by Vertical
8.6 Spain Cloud-Based Contact Center Market
8.6.1 Spain Cloud-Based Contact Center Market by Type
8.6.1.1 Spain Cloud-Based Contact Center Market by Solution Type
8.6.1.2 Spain Cloud-Based Contact Center Market by Services Type
8.6.2 Spain Cloud-Based Contact Center Market by Application
8.6.3 Spain Cloud-Based Contact Center Market by Organization Size
8.6.4 Spain Cloud-Based Contact Center Market by Deployment Type
8.6.5 Spain Cloud-Based Contact Center Market by Vertical
8.7 Italy Cloud-Based Contact Center Market
8.7.1 Italy Cloud-Based Contact Center Market by Type
8.7.1.1 Italy Cloud-Based Contact Center Market by Solution Type
8.7.1.2 Italy Cloud-Based Contact Center Market by Services Type
8.7.2 Italy Cloud-Based Contact Center Market by Application
8.7.3 Italy Cloud-Based Contact Center Market by Organization Size
8.7.4 Italy Cloud-Based Contact Center Market by Deployment Type
8.7.5 Italy Cloud-Based Contact Center Market by Vertical
8.8 Rest of Europe Cloud-Based Contact Center Market
8.8.1 Rest of Europe Cloud-Based Contact Center Market by Type
8.8.1.1 Rest of Europe Cloud-Based Contact Center Market by Solution Type
8.8.1.2 Rest of Europe Cloud-Based Contact Center Market by Services Type
8.8.2 Rest of Europe Cloud-Based Contact Center Market by Application
8.8.3 Rest of Europe Cloud-Based Contact Center Market by Organization Size
8.8.4 Rest of Europe Cloud-Based Contact Center Market by Deployment Type
8.8.5 Rest of Europe Cloud-Based Contact Center Market by Vertical
CHAPTER 9. COMPETITIVE STUDY
9.1 KBV Cardinal Matrix
9.2 Recent Industry Wide Strategic Developments
9.2.1 Partnerships, Collaborations and Agreements
9.2.2 Product Launches
9.2.3 Mergers & Acquisitions
CHAPTER 10. COMPANY PROFILES
10.1 Cisco Systems, Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Strategies at a Glance
10.1.5.1 Mergers & Acquisitions
10.1.5.2 Partnerships, Collaborations, and Agreements
10.1.5.3 Product Launch
10.2 IBM Corporation
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.3 Oracle Corporation
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.4 NICE Ltd.
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 Research & Development Expense
10.4.5 Strategies at a Glance
10.4.5.1 Product Launch
10.5 8x8, Inc.
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Strategies at a Glance
10.5.5.1 Product Launch
10.5.5.2 Partnerships, Collaborations, and Agreements
10.6 Five9, Inc.
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Regional Analysis
10.6.4 Research & Development Expense
10.6.5 Strategies at a Glance
10.6.5.1 Product Launch
10.6.5.2 Partnerships, Collaborations, and Agreements
10.7 NewVoiceMedia
10.7.1 Company Overview
10.7.2 Strategies at a Glance
10.7.2.1 Partnerships, Collaborations, and Agreements
10.8 Connect First
10.8.1 Company Overview
10.9 Aspect Software Parent, Inc.
10.9.1 Company Overview
10.9.2 Strategies at a Glance
10.9.2.1 Partnerships, Collaborations, and Agreements
10.9.2.2 Product Launch
10.1 3Clogic
10.10.1 Company Overview
10.10.2 Strategies at a Glance
10.10.2.1 Partnerships, Collaborations, and Agreements
10.10.2.2 Product Launch
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Cloud-Based Contact Center Market, by Type
1.4.2 Europe Cloud-Based Contact Center Market, by Application
1.4.3 Europe Cloud-Based Contact Center Market, by Organization Size
1.4.4 Europe Cloud-Based Contact Center Market, by Deployment Mode
1.4.5 Europe Cloud-Based Contact Center Market, by Vertical
1.4.6 Europe Cloud-Based Contact Center Market, by Country
1.5 Methodology for the research
CHAPTER 2. MARKET OVERVIEW
2.1 Introduction
2.1.1 Segmental Analysis
2.1.1.1 Market By Component Type
2.1.1.2 Market By Deployment Type
2.1.1.3 Market By Application
2.1.1.4 Market By Organization Sizes
2.1.1.5 Market By Vertical
2.1.1.6 Market By Country
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints
CHAPTER 3. EUROPE CLOUD-BASED CONTACT CENTER MARKET
3.1 Europe Cloud-Based Contact Center Market by Type
3.1.1 Europe Cloud-Based Contact Center Solution Market by Country
3.1.2 Europe Cloud-Based Contact Center Market by Solution Type
3.1.2.1 Europe Computer Telephony Integration & IVRS Solution Market by Country
3.1.2.2 Europe Automatic Call Distribution & Dialers Market by Country
3.1.2.3 Europe Reporting & Analytics Market by Country
3.1.2.4 Europe Agent Performance Optimization Market by Country
3.1.2.5 Europe Security Market by Country
3.1.2.6 Europe Other Solution Market by Country
3.1.3 Europe Cloud-Based Contact Center Services Market by Country
3.1.4 Europe Cloud-Based Contact Center Market by Service Type
3.1.4.1 Europe Cloud-Based Contact Center Professional Services Market by Country
3.1.4.2 Europe Cloud-Based Contact Center Managed Services Market by Country
CHAPTER 4. EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION
4.1 Introduction
4.1.1 Europe Call Routing & Queuing Cloud-Based Contact Center Market by Country
4.1.2 Europe Data Integration & Recording Cloud-Based Contact Center Market by Country
4.1.3 Europe Chat Quality & Monitoring Cloud-Based Contact Center Market by Country
4.1.4 Europe Workforce Optimization Cloud-Based Contact Center Market by Country
4.1.5 Europe Others Cloud-Based Contact Center Market by Country
CHAPTER 5. EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE
5.1 Introduction
5.1.1 Europe Small & Medium Enterprises Cloud-Based Contact Center Market by Country
5.1.2 Europe Large Enterprises Cloud-Based Contact Center Market by Country
CHAPTER 6. EUROPE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE
6.1 Introduction
6.1.1 Europe Private & Hybrid Cloud Deployment Cloud-Based Contact Center Market by Country
6.1.2 Europe Public Cloud Deployment Cloud-Based Contact Center Market by Country
CHAPTER 7. EUROPE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL
7.1 Introduction
7.1.1 Europe Cloud-Based Contact Center in BFSI Market by Country
7.1.2 Europe Cloud-Based Contact Center in Government & Public-Sector Market by Country
7.1.3 Europe Cloud-Based Contact Center in Healthcare Market by Country
7.1.4 Europe Cloud-Based Contact Center in Manufacturing Market by Country
7.1.5 Europe Cloud-Based Contact Center in Retail & Consumer Goods Market by Country
7.1.6 Europe Cloud-Based Contact Center in Telecom & IT Market by Country
7.1.7 Europe Cloud-Based Contact Center in Media & Entertainment Market by Country
7.1.8 Europe Cloud-Based Contact Center in Others Market by Country
CHAPTER 8. EUROPE CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY
8.1 Introduction
8.2 Germany Cloud-Based Contact Center Market
8.2.1 Germany Cloud-Based Contact Center Market by Type
8.2.1.1 Germany Cloud-Based Contact Center Market by Solution Type
8.2.1.2 Germany Cloud-Based Contact Center Market by Services Type
8.2.2 Germany Cloud-Based Contact Center Market by Application
8.2.3 Germany Cloud-Based Contact Center Market by Organization Size
8.2.4 Germany Cloud-Based Contact Center Market by Deployment Type
8.2.5 Germany Cloud-Based Contact Center Market by Vertical
8.3 UK Cloud-Based Contact Center Market
8.3.1 UK Cloud-Based Contact Center Market by Type
8.3.1.1 UK Cloud-Based Contact Center Market by Solution Type
8.3.1.2 UK Cloud-Based Contact Center Market by Services Type
8.3.2 UK Cloud-Based Contact Center Market by Application
8.3.3 UK Cloud-Based Contact Center Market by Organization Size
8.3.4 UK Cloud-Based Contact Center Market by Deployment Type
8.3.5 UK Cloud-Based Contact Center Market by Vertical
8.4 France Cloud-Based Contact Center Market
8.4.1 France Cloud-Based Contact Center Market by Type
8.4.1.1 France Cloud-Based Contact Center Market by Solution Type
8.4.1.2 France Cloud-Based Contact Center Market by Services Type
8.4.2 France Cloud-Based Contact Center Market by Application
8.4.3 France Cloud-Based Contact Center Market by Organization Size
8.4.4 France Cloud-Based Contact Center Market by Deployment Type
8.4.5 France Cloud-Based Contact Center Market by Vertical
8.5 Russia Cloud-Based Contact Center Market
8.5.1 Russia Cloud-Based Contact Center Market by Type
8.5.1.1 Russia Cloud-Based Contact Center Market by Solution Type
8.5.1.2 Russia Cloud-Based Contact Center Market by Services Type
8.5.2 Russia Cloud-Based Contact Center Market by Application
8.5.3 Russia Cloud-Based Contact Center Market by Organization Size
8.5.4 Russia Cloud-Based Contact Center Market by Deployment Type
8.5.5 Russia Cloud-Based Contact Center Market by Vertical
8.6 Spain Cloud-Based Contact Center Market
8.6.1 Spain Cloud-Based Contact Center Market by Type
8.6.1.1 Spain Cloud-Based Contact Center Market by Solution Type
8.6.1.2 Spain Cloud-Based Contact Center Market by Services Type
8.6.2 Spain Cloud-Based Contact Center Market by Application
8.6.3 Spain Cloud-Based Contact Center Market by Organization Size
8.6.4 Spain Cloud-Based Contact Center Market by Deployment Type
8.6.5 Spain Cloud-Based Contact Center Market by Vertical
8.7 Italy Cloud-Based Contact Center Market
8.7.1 Italy Cloud-Based Contact Center Market by Type
8.7.1.1 Italy Cloud-Based Contact Center Market by Solution Type
8.7.1.2 Italy Cloud-Based Contact Center Market by Services Type
8.7.2 Italy Cloud-Based Contact Center Market by Application
8.7.3 Italy Cloud-Based Contact Center Market by Organization Size
8.7.4 Italy Cloud-Based Contact Center Market by Deployment Type
8.7.5 Italy Cloud-Based Contact Center Market by Vertical
8.8 Rest of Europe Cloud-Based Contact Center Market
8.8.1 Rest of Europe Cloud-Based Contact Center Market by Type
8.8.1.1 Rest of Europe Cloud-Based Contact Center Market by Solution Type
8.8.1.2 Rest of Europe Cloud-Based Contact Center Market by Services Type
8.8.2 Rest of Europe Cloud-Based Contact Center Market by Application
8.8.3 Rest of Europe Cloud-Based Contact Center Market by Organization Size
8.8.4 Rest of Europe Cloud-Based Contact Center Market by Deployment Type
8.8.5 Rest of Europe Cloud-Based Contact Center Market by Vertical
CHAPTER 9. COMPETITIVE STUDY
9.1 KBV Cardinal Matrix
9.2 Recent Industry Wide Strategic Developments
9.2.1 Partnerships, Collaborations and Agreements
9.2.2 Product Launches
9.2.3 Mergers & Acquisitions
CHAPTER 10. COMPANY PROFILES
10.1 Cisco Systems, Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Strategies at a Glance
10.1.5.1 Mergers & Acquisitions
10.1.5.2 Partnerships, Collaborations, and Agreements
10.1.5.3 Product Launch
10.2 IBM Corporation
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.3 Oracle Corporation
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.4 NICE Ltd.
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 Research & Development Expense
10.4.5 Strategies at a Glance
10.4.5.1 Product Launch
10.5 8x8, Inc.
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Strategies at a Glance
10.5.5.1 Product Launch
10.5.5.2 Partnerships, Collaborations, and Agreements
10.6 Five9, Inc.
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Regional Analysis
10.6.4 Research & Development Expense
10.6.5 Strategies at a Glance
10.6.5.1 Product Launch
10.6.5.2 Partnerships, Collaborations, and Agreements
10.7 NewVoiceMedia
10.7.1 Company Overview
10.7.2 Strategies at a Glance
10.7.2.1 Partnerships, Collaborations, and Agreements
10.8 Connect First
10.8.1 Company Overview
10.9 Aspect Software Parent, Inc.
10.9.1 Company Overview
10.9.2 Strategies at a Glance
10.9.2.1 Partnerships, Collaborations, and Agreements
10.9.2.2 Product Launch
10.1 3Clogic
10.10.1 Company Overview
10.10.2 Strategies at a Glance
10.10.2.1 Partnerships, Collaborations, and Agreements
10.10.2.2 Product Launch
LIST OF TABLES
TABLE 1 EUROPE CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 2 EUROPE CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 3 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 4 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 5 EUROPE CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 6 EUROPE CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 7 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 8 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 9 EUROPE COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 10 EUROPE COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 11 EUROPE AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 12 EUROPE AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 13 EUROPE REPORTING & ANALYTICS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 14 EUROPE REPORTING & ANALYTICS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 15 EUROPE AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 16 EUROPE AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 17 EUROPE SECURITY MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 18 EUROPE SECURITY MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 19 EUROPE OTHER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 20 EUROPE OTHER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 21 EUROPE CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 22 EUROPE CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 23 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2013 - 2016, USD MILLION
TABLE 24 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2017 - 2023, USD MILLION
TABLE 25 EUROPE CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 26 EUROPE CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 27 EUROPE CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 28 EUROPE CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 29 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 30 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 31 EUROPE CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 32 EUROPE CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 33 EUROPE DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 34 EUROPE DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 35 EUROPE CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 36 EUROPE CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 37 EUROPE WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 38 EUROPE WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 39 EUROPE OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 40 EUROPE OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 41 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 42 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 43 EUROPE SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 44 EUROPE SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 45 EUROPE LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 46 EUROPE LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 47 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 48 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 49 EUROPE PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 50 EUROPE PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 51 EUROPE PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 52 EUROPE PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 53 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 54 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 55 EUROPE CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 56 EUROPE CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 57 EUROPE CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 58 EUROPE CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 59 EUROPE CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 60 EUROPE CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 61 EUROPE CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 62 EUROPE CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 63 EUROPE CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 64 EUROPE CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 65 EUROPE CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 66 EUROPE CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 67 EUROPE CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 68 EUROPE CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 69 EUROPE CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 70 EUROPE CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 71 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 72 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 73 GERMANY CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 74 GERMANY CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 75 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 76 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 77 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 78 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 79 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 80 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 81 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 82 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 83 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 84 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 85 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 86 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 87 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 88 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 89 UK CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 90 UK CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 91 UK CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 92 UK CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 93 UK CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 94 UK CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 95 UK CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 96 UK CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 97 UK CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 98 UK CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 99 UK CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 100 UK CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 101 UK CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 102 UK CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 103 UK CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 104 UK CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 105 FRANCE CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 106 FRANCE CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 107 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 108 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 109 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 110 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 111 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 112 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 113 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 114 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 115 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 116 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 117 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 118 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 119 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 120 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 121 RUSSIA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 122 RUSSIA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 123 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 124 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 125 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 126 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 127 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 128 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 129 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 130 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 131 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 132 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 133 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 134 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 135 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 136 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 137 SPAIN CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 138 SPAIN CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 139 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 140 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 141 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 142 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 143 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 144 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 145 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 146 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 147 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 148 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 149 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 150 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 151 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 152 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 153 ITALY CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 154 ITALY CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 155 ITALY CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 156 ITALY CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 157 ITALY CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 158 ITALY CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 159 ITALY CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 160 ITALY CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 161 ITALY CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 162 ITALY CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 163 ITALY CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 164 ITALY CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 165 ITALY CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 166 ITALY CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 167 ITALY CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 168 ITALY CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 169 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 170 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 171 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 172 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 173 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 174 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 175 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 176 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 177 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 178 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 179 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 180 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 181 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 182 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 183 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 184 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 185 PARTNERSHIPS, COLLABORATIONS AND AGREEMENTS– CLOUD-BASED CONTACT CENTER MARKET
TABLE 186 PRODUCT LAUNCHES – CLOUD-BASED CONTACT CENTER MARKET
TABLE 187 KEY INFORMATION – CISCO SYSTEMS, INC.
TABLE 188 KEY INFORMATION – IBM CORPORATION
TABLE 189 KEY INFORMATION – ORACLE CORPORATION
TABLE 190 KEY INFORMATION – NICE LTD.
TABLE 191 KEY INFORMATION – 8X8, INC.
TABLE 192 KEY INFORMATION – FIVE9, INC.
TABLE 193 KEY INFORMATION – NEWVOICEMEDIA
TABLE 194 KEY INFORMATION – CONNECT FIRST
TABLE 195 KEY INFORMATION – ASPECT SOFTWARE PARENT, INC.
TABLE 196 KEY INFORMATION – 3CLOGIC
TABLE 1 EUROPE CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 2 EUROPE CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 3 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 4 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 5 EUROPE CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 6 EUROPE CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 7 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 8 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 9 EUROPE COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 10 EUROPE COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 11 EUROPE AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 12 EUROPE AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 13 EUROPE REPORTING & ANALYTICS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 14 EUROPE REPORTING & ANALYTICS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 15 EUROPE AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 16 EUROPE AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 17 EUROPE SECURITY MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 18 EUROPE SECURITY MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 19 EUROPE OTHER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 20 EUROPE OTHER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 21 EUROPE CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 22 EUROPE CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 23 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2013 - 2016, USD MILLION
TABLE 24 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2017 - 2023, USD MILLION
TABLE 25 EUROPE CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 26 EUROPE CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 27 EUROPE CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 28 EUROPE CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 29 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 30 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 31 EUROPE CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 32 EUROPE CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 33 EUROPE DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 34 EUROPE DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 35 EUROPE CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 36 EUROPE CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 37 EUROPE WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 38 EUROPE WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 39 EUROPE OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 40 EUROPE OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 41 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 42 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 43 EUROPE SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 44 EUROPE SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 45 EUROPE LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 46 EUROPE LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 47 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 48 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 49 EUROPE PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 50 EUROPE PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 51 EUROPE PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 52 EUROPE PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 53 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 54 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 55 EUROPE CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 56 EUROPE CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 57 EUROPE CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 58 EUROPE CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 59 EUROPE CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 60 EUROPE CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 61 EUROPE CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 62 EUROPE CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 63 EUROPE CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 64 EUROPE CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 65 EUROPE CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 66 EUROPE CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 67 EUROPE CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 68 EUROPE CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 69 EUROPE CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 70 EUROPE CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 71 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 72 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 73 GERMANY CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 74 GERMANY CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 75 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 76 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 77 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 78 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 79 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 80 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 81 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 82 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 83 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 84 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 85 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 86 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 87 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 88 GERMANY CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 89 UK CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 90 UK CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 91 UK CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 92 UK CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 93 UK CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 94 UK CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 95 UK CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 96 UK CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 97 UK CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 98 UK CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 99 UK CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 100 UK CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 101 UK CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 102 UK CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 103 UK CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 104 UK CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 105 FRANCE CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 106 FRANCE CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 107 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 108 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 109 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 110 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 111 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 112 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 113 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 114 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 115 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 116 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 117 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 118 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 119 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 120 FRANCE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 121 RUSSIA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 122 RUSSIA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 123 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 124 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 125 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 126 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 127 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 128 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 129 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 130 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 131 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 132 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 133 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 134 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 135 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 136 RUSSIA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 137 SPAIN CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 138 SPAIN CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 139 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 140 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 141 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 142 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 143 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 144 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 145 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 146 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 147 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 148 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 149 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 150 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 151 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 152 SPAIN CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 153 ITALY CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 154 ITALY CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 155 ITALY CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 156 ITALY CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 157 ITALY CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 158 ITALY CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 159 ITALY CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 160 ITALY CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 161 ITALY CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 162 ITALY CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 163 ITALY CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 164 ITALY CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 165 ITALY CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 166 ITALY CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 167 ITALY CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 168 ITALY CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 169 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 170 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 171 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 172 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 173 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 174 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 175 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 176 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 177 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 178 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 179 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 180 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 181 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 182 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 183 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 184 REST OF EUROPE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 185 PARTNERSHIPS, COLLABORATIONS AND AGREEMENTS– CLOUD-BASED CONTACT CENTER MARKET
TABLE 186 PRODUCT LAUNCHES – CLOUD-BASED CONTACT CENTER MARKET
TABLE 187 KEY INFORMATION – CISCO SYSTEMS, INC.
TABLE 188 KEY INFORMATION – IBM CORPORATION
TABLE 189 KEY INFORMATION – ORACLE CORPORATION
TABLE 190 KEY INFORMATION – NICE LTD.
TABLE 191 KEY INFORMATION – 8X8, INC.
TABLE 192 KEY INFORMATION – FIVE9, INC.
TABLE 193 KEY INFORMATION – NEWVOICEMEDIA
TABLE 194 KEY INFORMATION – CONNECT FIRST
TABLE 195 KEY INFORMATION – ASPECT SOFTWARE PARENT, INC.
TABLE 196 KEY INFORMATION – 3CLOGIC
LIST OF FIGURES
FIG 1 MARKET BY SOLUTION TYPE
FIG 2 MARKET BY DEPLOYMENT TYPE
FIG 3 MARKET BY APPLICATION
FIG 4 MARKET BY ORGANIZATION SIZES
FIG 5 MARKET BY VERTICAL
FIG 6 MARKET BY COUNTRY
FIG 7 KBV CARDINAL MATRIX
FIG 1 MARKET BY SOLUTION TYPE
FIG 2 MARKET BY DEPLOYMENT TYPE
FIG 3 MARKET BY APPLICATION
FIG 4 MARKET BY ORGANIZATION SIZES
FIG 5 MARKET BY VERTICAL
FIG 6 MARKET BY COUNTRY
FIG 7 KBV CARDINAL MATRIX
