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Debt Collection Software Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

March 2023 | 145 pages | ID: DE15156C7EF9EN
IMARC Group

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The global debt collection software market size reached US$ 4.0 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 7.4 Billion by 2028, exhibiting a growth rate (CAGR) of 10.91% during 2023-2028.

A debt collection software is a digital tool that automates the debt collection process. It assists in managing accounts receivables, interactions with customers, and accounting reviews. It also aids in accelerating cash receipts, negotiating with key customers in collaboration with business managers, identifying and resolving disputes, and facilitating communication between departments. Besides this, it provides a dashboard for both debt collectors and managers, minimizes the time spent on routine or unproductive tasks, and speeds up debt recovery. As the debt collection software improves operational efficiency by ensuring greater coverage and connects rates with ease, it is widely utilized by different businesses around the world.

Debt Collection Software Market Trends:
Rapid digitization in banking institutions represents one of the key factors positively influencing the demand for debt collection software to eliminate bad debt and automate revenue cycles across the globe. It is a secure and centralized platform used by banks and collection agencies, which is easily accessible via the web or smartphones. Apart from this, it is employed in the healthcare industry worldwide as it offers care provider contact management, general document management, patient lending program administration, revenue cycle management, batch patient invoices and statements, and an online patient portal. Furthermore, leading players are utilizing cloud computing technologies as it increases the ease of sharing data and applications, which is creating a favorable market outlook. Besides this, the outbreak of the coronavirus disease (COVID-19) is increasing the difficulties of debt recovery on account of lockdown restrictions imposed by governing agencies of various countries. This, along with the escalating demand for commercial and consumer debt around the world, is propelling the growth of the market.

Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global debt collection software market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on component, deployment mode, organization size and end user.

Breakup by Component:

Software
Services

Breakup by Deployment Mode:

On-premises
Cloud-based

Breakup by Organization Size:

Small and Medium Enterprises
Large Enterprises

Breakup by End User:

Financial Institutions
Collection Agencies
Healthcare
Government
Telecom and Utilities
Others

Breakup by Region:

North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa

Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players being AgreeYa.com, Chetu Inc., Debtrak, EbixCash Financial Technologies, Experian Information Solutions Inc., Fair Isaac Corporation, Katabat Corporation (Ontario System), Nucleus Software Exports Ltd., Pegasystems Inc., Seikosoft, TietoEVRY and TransUnion LLC.

Key Questions Answered in This Report:
How has the global debt collection software market performed so far and how will it perform in the coming years?
What has been the impact of COVID-19 on the global debt collection software market?
What are the key regional markets?
What is the breakup of the market based on the component?
What is the breakup of the market based on the deployment mode?
What is the breakup of the market based on the organization size?
What is the breakup of the market based on the end user?
What are the various stages in the value chain of the industry?
What are the key driving factors and challenges in the industry?
What is the structure of the global debt collection software market and who are the key players?
What is the degree of competition in the industry?
1 PREFACE

2 SCOPE AND METHODOLOGY

2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
  2.3.1 Primary Sources
  2.3.2 Secondary Sources
2.4 Market Estimation
  2.4.1 Bottom-Up Approach
  2.4.2 Top-Down Approach
2.5 Forecasting Methodology

3 EXECUTIVE SUMMARY

4 INTRODUCTION

4.1 Overview
4.2 Key Industry Trends

5 GLOBAL DEBT COLLECTION SOFTWARE MARKET

5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast

6 MARKET BREAKUP BY COMPONENT

6.1 Software
  6.1.1 Market Trends
  6.1.2 Market Forecast
6.2 Services
  6.2.1 Market Trends
  6.2.2 Market Forecast

7 MARKET BREAKUP BY DEPLOYMENT MODE

7.1 On-premises
  7.1.1 Market Trends
  7.1.2 Market Forecast
7.2 Cloud-based
  7.2.1 Market Trends
  7.2.2 Market Forecast

8 MARKET BREAKUP BY ORGANIZATION SIZE

8.1 Small and Medium Enterprises
  8.1.1 Market Trends
  8.1.2 Market Forecast
8.2 Large Enterprises
  8.2.1 Market Trends
  8.2.2 Market Forecast

9 MARKET BREAKUP BY END USER

9.1 Financial Institutions
  9.1.1 Market Trends
  9.1.2 Market Forecast
9.2 Collection Agencies
  9.2.1 Market Trends
  9.2.2 Market Forecast
9.3 Healthcare
  9.3.1 Market Trends
  9.3.2 Market Forecast
9.4 Government
  9.4.1 Market Trends
  9.4.2 Market Forecast
9.5 Telecom and Utilities
  9.5.1 Market Trends
  9.5.2 Market Forecast
9.6 Others
  9.6.1 Market Trends
  9.6.2 Market Forecast

10 MARKET BREAKUP BY REGION

10.1 North America
  10.1.1 United States
    10.1.1.1 Market Trends
    10.1.1.2 Market Forecast
  10.1.2 Canada
    10.1.2.1 Market Trends
    10.1.2.2 Market Forecast
10.2 Asia-Pacific
  10.2.1 China
    10.2.1.1 Market Trends
    10.2.1.2 Market Forecast
  10.2.2 Japan
    10.2.2.1 Market Trends
    10.2.2.2 Market Forecast
  10.2.3 India
    10.2.3.1 Market Trends
    10.2.3.2 Market Forecast
  10.2.4 South Korea
    10.2.4.1 Market Trends
    10.2.4.2 Market Forecast
  10.2.5 Australia
    10.2.5.1 Market Trends
    10.2.5.2 Market Forecast
  10.2.6 Indonesia
    10.2.6.1 Market Trends
    10.2.6.2 Market Forecast
  10.2.7 Others
    10.2.7.1 Market Trends
    10.2.7.2 Market Forecast
10.3 Europe
  10.3.1 Germany
    10.3.1.1 Market Trends
    10.3.1.2 Market Forecast
  10.3.2 France
    10.3.2.1 Market Trends
    10.3.2.2 Market Forecast
  10.3.3 United Kingdom
    10.3.3.1 Market Trends
    10.3.3.2 Market Forecast
  10.3.4 Italy
    10.3.4.1 Market Trends
    10.3.4.2 Market Forecast
  10.3.5 Spain
    10.3.5.1 Market Trends
    10.3.5.2 Market Forecast
  10.3.6 Russia
    10.3.6.1 Market Trends
    10.3.6.2 Market Forecast
  10.3.7 Others
    10.3.7.1 Market Trends
    10.3.7.2 Market Forecast
10.4 Latin America
  10.4.1 Brazil
    10.4.1.1 Market Trends
    10.4.1.2 Market Forecast
  10.4.2 Mexico
    10.4.2.1 Market Trends
    10.4.2.2 Market Forecast
  10.4.3 Others
    10.4.3.1 Market Trends
    10.4.3.2 Market Forecast
10.5 Middle East and Africa
  10.5.1 Market Trends
  10.5.2 Market Breakup by Country
  10.5.3 Market Forecast

11 SWOT ANALYSIS

11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats

12 VALUE CHAIN ANALYSIS

13 PORTERS FIVE FORCES ANALYSIS

13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes

14 PRICE ANALYSIS

15 COMPETITIVE LANDSCAPE

15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
  15.3.1 AgreeYa.com
    15.3.1.1 Company Overview
    15.3.1.2 Product Portfolio
  15.3.2 Chetu Inc.
    15.3.2.1 Company Overview
    15.3.2.2 Product Portfolio
  15.3.3 Debtrak
    15.3.3.1 Company Overview
    15.3.3.2 Product Portfolio
  15.3.4 EbixCash Financial Technologies
    15.3.4.1 Company Overview
    15.3.4.2 Product Portfolio
  15.3.5 Experian Information Solutions Inc.
    15.3.5.1 Company Overview
    15.3.5.2 Product Portfolio
  15.3.6 Fair Isaac Corporation
    15.3.6.1 Company Overview
    15.3.6.2 Product Portfolio
    15.3.6.3 Financials
    15.3.6.4 SWOT Analysis
  15.3.7 Katabat Corporation (Ontario System)
    15.3.7.1 Company Overview
    15.3.7.2 Product Portfolio
  15.3.8 Nucleus Software Exports Ltd.
    15.3.8.1 Company Overview
    15.3.8.2 Product Portfolio
    15.3.8.3 Financials
  15.3.9 Pegasystems Inc.
    15.3.9.1 Company Overview
    15.3.9.2 Product Portfolio
    15.3.9.3 Financials
    15.3.9.4 SWOT Analysis
  15.3.10 Seikosoft
    15.3.10.1 Company Overview
    15.3.10.2 Product Portfolio
  15.3.11 TietoEVRY
    15.3.11.1 Company Overview
    15.3.11.2 Product Portfolio
    15.3.11.3 Financials
    15.3.11.4 SWOT Analysis
  15.3.12 TransUnion LLC
    15.3.12.1 Company Overview
    15.3.12.2 Product Portfolio
    15.3.12.3 Financials
    15.3.12.4 SWOT Analysis

LIST OF TABLES

Table 1: Global: Debt Collection Software Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Debt Collection Software Market Forecast: Breakup by Component (in Million US$), 2023-2028
Table 3: Global: Debt Collection Software Market Forecast: Breakup by Deployment Mode (in Million US$), 2023-2028
Table 4: Global: Debt Collection Software Market Forecast: Breakup by Organization Size (in Million US$), 2023-2028
Table 5: Global: Debt Collection Software Market Forecast: Breakup by End User (in Million US$), 2023-2028
Table 6: Global: Debt Collection Software Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 7: Global: Debt Collection Software Market: Competitive Structure
Table 8: Global: Debt Collection Software Market: Key Players

LIST OF FIGURES

Figure 1: Global: Debt Collection Software Market: Major Drivers and Challenges
Figure 2: Global: Debt Collection Software Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: Debt Collection Software Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 4: Global: Debt Collection Software Market: Breakup by Component (in %), 2022
Figure 5: Global: Debt Collection Software Market: Breakup by Deployment Mode (in %), 2022
Figure 6: Global: Debt Collection Software Market: Breakup by Organization Size (in %), 2022
Figure 7: Global: Debt Collection Software Market: Breakup by End User (in %), 2022
Figure 8: Global: Debt Collection Software Market: Breakup by Region (in %), 2022
Figure 9: Global: Debt Collection Software (Software) Market: Sales Value (in Million US$), 2017 & 2022
Figure 10: Global: Debt Collection Software (Software) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 11: Global: Debt Collection Software (Services) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: Debt Collection Software (Services) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: Debt Collection Software (On-premises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Debt Collection Software (On-premises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Debt Collection Software (Cloud-based) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Debt Collection Software (Cloud-based) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Debt Collection Software (Small and Medium Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Debt Collection Software (Small and Medium Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Debt Collection Software (Large Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Debt Collection Software (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Debt Collection Software (Financial Institutions) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Debt Collection Software (Financial Institutions) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Debt Collection Software (Collection Agencies) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Debt Collection Software (Collection Agencies) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: Debt Collection Software (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: Debt Collection Software (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Global: Debt Collection Software (Government) Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Global: Debt Collection Software (Government) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Global: Debt Collection Software (Telecom and Utilities) Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Global: Debt Collection Software (Telecom and Utilities) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Global: Debt Collection Software (Other End Users) Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Global: Debt Collection Software (Other End Users) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: North America: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: North America: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: United States: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: United States: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: Canada: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: Canada: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Asia-Pacific: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Asia-Pacific: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: China: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: China: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: Japan: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: Japan: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: India: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: India: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: South Korea: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: South Korea: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Australia: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Australia: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: Indonesia: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: Indonesia: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Others: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Others: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: Europe: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: Europe: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: Germany: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: Germany: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: France: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: France: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: United Kingdom: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: United Kingdom: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Italy: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Italy: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Spain: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Spain: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: Russia: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: Russia: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: Others: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: Others: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 71: Latin America: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 72: Latin America: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 73: Brazil: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 74: Brazil: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 75: Mexico: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 76: Mexico: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 77: Others: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 78: Others: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 79: Middle East and Africa: Debt Collection Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 80: Middle East and Africa: Debt Collection Software Market: Breakup by Country (in %), 2022
Figure 81: Middle East and Africa: Debt Collection Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 82: Global: Debt Collection Software Industry: SWOT Analysis
Figure 83: Global: Debt Collection Software Industry: Value Chain Analysis
Figure 84: Global: Debt Collection Software Industry: Porter's Five Forces Analysis


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