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Communications Platform-as-a-Service (CPaaS) Market: Global Market Size, Forecast, Insights, and Competitive Landscape

December 2022 | 140 pages | ID: CB122F665FCAEN
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The global communications platform-as-a-service (CPaaS) market is expected to grow at a CAGR of around 27.3% during 2023-2030. This report on global communications platform-as-a-service (CPaaS) market report provides holistic understanding of the market along with market sizing, forecast, drivers, challenges, and competitive landscape. The report presents a clear picture of the global communications platform-as-a-service (CPaaS) market by segmenting the market based on solution, enterprise size, end user and region. Also, detailed profiles of companies operating in the communications platform-as-a-service (CPaaS) market are provided in this report. We believe that this report will aid the professionals and industry stakeholders in making informed decision.

Market Drivers
  • Growing CPaaS Usage for Customer Engagement
      • Rising Popularity of Pay-As-you-Go Cloud Business Models
  • Increasing Demand for Omnichannel Marketing
Market Challenges
  • Data and Privacy Concerns
Historical & Forecast Period

Base Year: 2022

Historical Period: 2018-2022

Forecast Period: 2023-2030

Market by Solution
  • Software
  • Services
Market by Enterprise Size
  • Small & Medium
  • Large
Market by End User
  • BFSI
  • Education
  • Healthcare
  • IT & Telecom
  • Manufacturing
  • Others
Market by Region
  • Europe
    • Germany
    • United Kingdom
    • France
    • Italy
    • Spain
    • Russia
    • Netherlands
    • Rest of Europe
  • North America
    • United States
    • Canada
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Indonesia
    • Rest of Asia Pacific
  • Latin America
    • Mexico
    • Brazil
    • Argentina
    • Rest of Latin America
  • Middle East & Africa
    • Saudi Arabia
    • Turkey
    • Iran
    • UAE
    • Rest of Middle East & Africa
1. PREFACE

1.1 Objective
1.2 Target Audience & Key Offerings
1.3 Report’s Scope
1.4 Research Methodology
  1.4.1 Phase I
  1.4.2 Phase II
  1.4.3 Phase III
1.5 Assumptions

2. KEY INSIGHTS

3. GLOBAL COMMUNICATIONS PLATFORM-AS-A-SERVICE (CPAAS) MARKET

3.1. Introduction
3.2. Market Drivers
3.3. Market Challenges

4. GLOBAL COMMUNICATIONS PLATFORM-AS-A-SERVICE (CPAAS) MARKET ANALYSIS

4.1. Market Portraiture
4.2. Market Size
4.3. Market Forecast
4.4. Impact of COVID-19

5. GLOBAL COMMUNICATIONS PLATFORM-AS-A-SERVICE (CPAAS) MARKET BY SOLUTION

5.1. Introduction
5.2. Software
5.3. Services

6. GLOBAL COMMUNICATIONS PLATFORM-AS-A-SERVICE (CPAAS) MARKET BY ENTERPRISE SIZE

6.1. Introduction
6.2. Small & Medium
6.3. Large

7. GLOBAL COMMUNICATIONS PLATFORM-AS-A-SERVICE (CPAAS) MARKET BY END USER

7.1. Introduction
7.2. BFSI
7.3. Education
7.4. Healthcare
7.5. IT & Telecom
7.6. Manufacturing
7.7. Others

8. GLOBAL COMMUNICATIONS PLATFORM-AS-A-SERVICE (CPAAS) MARKET BY REGION

8.1. Introduction
8.2. Europe
  8.2.1. Germany
  8.2.2. United Kingdom
  8.2.3. France
  8.2.4. Italy
  8.2.5. Spain
  8.2.6. Russia
  8.2.7. Netherlands
  8.2.8. Rest of the Europe
8.3. North America
  8.3.1. United States
  8.3.2. Canada
8.4. Asia Pacific
  8.4.1. China
  8.4.2. Japan
  8.4.3. India
  8.4.4. South Korea
  8.4.5. Australia
  8.4.6. Indonesia
  8.4.7. Rest of the Asia Pacific
8.5. Latin America
  8.5.1. Mexico
  8.5.2. Brazil
  8.5.3. Argentina
  8.5.4. Rest of Latin America
8.6. Middle East & Africa
  8.6.1. Saudi Arabia
  8.6.2. Turkey
  8.6.3. Iran
  8.6.4. United Arab Emirates
  8.6.5. Rest of Middle East & Africa

9. SWOT ANALYSIS

10. PORTER’S FIVE FORCES

11. MARKET VALUE CHAIN ANALYSIS

12. COMPETITIVE LANDSCAPE

12.1. Competitive Scenario
12.2. Company Profiles
  12.2.1. 8x8 Inc.
  12.2.2. AT&T Inc.
  12.2.3. Avaya Inc.
  12.2.4. Bandwidth Inc. (Bandwidth.com)
  12.2.5. IntelePeer Cloud Communications
  12.2.6. Lotum Inc.
  12.2.7. MessageBird B.V.
  12.2.8. Mitel Networks Corporation
  12.2.9. Plivo Inc.
  12.2.10. Snich AB
  12.2.11. Telestax
  12.2.12. Twilio Inc.
  12.2.13. Vonage Holdings Corp
  12.2.14. Voxbone SA
  12.2.15. Voximplant (Zingaya Inc.)
  12.2.16. Voxvalley Technologies
  12.2.17. Wazo Communication Inc.


LIST OF TABLES

Table 1: Global Communications Platform-as-a-Service (CPaaS) Market Portraiture
Table 2: Global Communications Platform-as-a-Service (CPaaS) Market by Solution (in US$ Million), 2022 & 2030
Table 3: Global Communications Platform-as-a-Service (CPaaS) Market by Enterprise Size (in US$ Million), 2022 & 2030
Table 4: Global Communications Platform-as-a-Service (CPaaS) Market by End User (in US$ Million), 2022 & 2030
Table 5: Global Communications Platform-as-a-Service (CPaaS) Market by Region (in US$ Million), 2022 & 2030
Table 6: Europe Communications Platform-as-a-Service (CPaaS) Market by Country (in US$ Million), 2022 & 2030
Table 7: North America Communications Platform-as-a-Service (CPaaS) Market by Country (in US$ Million), 2022 & 2030
Table 8: Asia Pacific Communications Platform-as-a-Service (CPaaS) Market by Country (in US$ Million), 2022 & 2030
Table 9: Latin America Communications Platform-as-a-Service (CPaaS) Market by Country (in US$ Million), 2022 & 2030
Table 10: Middle East & Africa Communications Platform-as-a-Service (CPaaS) Market by Country (in US$ Million), 2022 & 2030
Table 11: List of Key Players

LIST OF FIGURES

Figure 1: Global Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 2: Global Communications Platform-as-a-Service (CPaaS) Market by Solution, 2022
Figure 3: Global Communications Platform-as-a-Service (CPaaS) Market by Enterprise Size, 2022
Figure 4: Global Communications Platform-as-a-Service (CPaaS) Market by End User, 2022
Figure 5: Global Communications Platform-as-a-Service (CPaaS) Market by Region, 2022
Figure 6: Global Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 7: Global Communications Platform-as-a-Service (CPaaS) Market by Solution (in %), 2022 & 2030
Figure 8: Global Software Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 9: Global Software Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 10: Global Services Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 11: Global Services Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 12: Global Communications Platform-as-a-Service (CPaaS) Market by Enterprise Size (in %), 2022 & 2030
Figure 13: Global Small & Medium Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 14: Global Small & Medium Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 15: Global Large Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 16: Global Large Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 17: Global Communications Platform-as-a-Service (CPaaS) Market by End User (in %), 2022 & 2030
Figure 18: Global BFSI Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 19: Global BFSI Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 20: Global Education Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 21: Global Education Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 22: Global Healthcare Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 23: Global Healthcare Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 24: Global IT & Telecom Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 25: Global IT & Telecom Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 26: Global Manufacturing Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 27: Global Manufacturing Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 28: Global Others Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 29: Global Others Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 30: Global Communications Platform-as-a-Service (CPaaS) Market by Region (in %), 2022 & 2030
Figure 31: Europe Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 32: Europe Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 33: Europe Communications Platform-as-a-Service (CPaaS) Market by Country (in %), 2022 & 2030
Figure 34: Germany Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 35: United Kingdom Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 36: France Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 37: Italy Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 38: Spain Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 39: Russia Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 40: Netherlands Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 41: North America Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 42: North America Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 43: North America Communications Platform-as-a-Service (CPaaS) Market by Country (in %), 2022 & 2030
Figure 44: United States Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 45: Canada Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 46: Asia Pacific Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 47: Asia Pacific Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 48: Asia Pacific Communications Platform-as-a-Service (CPaaS) Market by Country (in %), 2022 & 2030
Figure 49: China Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 50: Japan Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 51: India Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 52: South Korea Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 53: Australia Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 54: Indonesia Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 55: Latin America Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 56: Latin America Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 57: Latin America Communications Platform-as-a-Service (CPaaS) Market by Country (in %), 2022 & 2030
Figure 58: Mexico Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 59: Brazil Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 60: Argentina Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 61: Middle East & Africa Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2022
Figure 62: Middle East & Africa Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2023-2030
Figure 63: Middle East & Africa Communications Platform-as-a-Service (CPaaS) Market by Country (in %), 2022 & 2030
Figure 64: Saudi Arabia Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 65: Turkey Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 66: Iran Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 67: UAE Communications Platform-as-a-Service (CPaaS) Market (in US$ Million), 2018-2030
Figure 68: Market Value Chain


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