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Clickstream Analytics - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)

July 2024 | 120 pages | ID: CE07AB91255EEN
Mordor Intelligence

US$ 4,750.00

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The Clickstream Analytics Market size is estimated at USD 1.92 billion in 2024, and is expected to reach USD 3.29 billion by 2029, growing at a CAGR of 11.39% during the forecast period (2024-2029).

Data from the clickstream is typically recorded in a structured web log file. The website logs include the following data elements: date and time stamp, visitors IP address, URL of pages visited, and user identifier, which is unique to users. Therefore, when analyzing clickstream data, businesses that operate in online applications will benefit from clickstream analytics.
  • Businesses that sell their products online are thriving due to the growing need for information on what consumers click on and how they feel about a product or service. This information is expected to be an important driver of improving product quality and customers' experience.
  • The rapidly growing use of mobile communication technology, which provides companies that need to be evaluated and analyzed with a number of touch points on their phones, has been a major driver in this market. These methods allow firms to take advantage of clickstream analytical insight for the development of new products, portfolio expansion, and improvements in their websites and applications with a view to reducing customer churn as well as improving consumer satisfaction.
  • As the digital age becomes more widespread, clickstream analytical tools are increasingly important because they produce important business insights on online platforms' data logs. A key driver for growth in the clickstream analytics market is an increasing need to generate revenue opportunities by gathering customer interest and feedback.
  • However, concerns associated with data gathering policies, security, and privacy are factors that could restrain the market growth to a certain extent.
  • The clickstream is a set of processes that helps analyze and extract data to present a visual result. The key application areas for clickstream analytics are the IT and telecommunications sectors, which have been in operation on a regular basis since the COVID-19 pandemic.
Clickstream Analytics Market Trends

The Retail Industry will Dominate the Market

The key elements underpinning the growth of the global market are increasing demand from retailers and an increase in the need for traffic analysis, as well as the growing use of clickstream analytics by SMEs.

In terms of online retailing, e-commerce is set to dominate the world. The advancements in analytics of e-commerce trading are transforming online retailing and creating dominance for e-commerce businesses.

With the rise in consumer preferences for e-commerce or virtual shopping experiences, the adoption of clickstream analytics is expected to rise significantly. As clickstream analysis benefits an online retailer by improving conversion rate through personalization and optimization of marketing campaigns, the growth of the market is expected to boost at a significant rate.

By providing performance metrics for websites and applications, clickstream analysis can help to provide information on user experience improvements. A separate record of clickstream data can be used to identify products or pages that have attracted the largest user visits and where users are spending more time on a site or an app, etc.

However, clickstream data consists of information such as the URL of every web page that a customer has been to, the time and date when he or she is going to visit this website together, and the load time. For instance, when a customer shares negative feedback from websites and apps, this information about the customer's site navigation can help to identify potential causes of frustration, such as long page loading times.



Asia-Pacific will Witness the Highest Growth

Asia-Pacific has a wide variety of cultures, traditions, and languages, as well as a very diverse and sophisticated digital environment. If brands are to succeed, they must know and adapt to these differences. Clickstream technologies analyze customer behavior and provide brands with personalized solutions for each customer to support this objective.

Factors such as the growing necessity of traffic analysis, extended use of e-commerce platforms, and increase in demand for clickstream analytics from the IT & telecom sector are driving the growth of the market in this region.

An increased number of smartphones has boosted the adoption of mobile technology in the region, and consumers are largely using them due to their ease of access and market growth.

The other growth-promoting factors are a variety of technological achievements such as cloud computing, AI intelligence, the Internet of Things, and IoTs for multichannel or predictive marketing. These technologies facilitate capturing enterprise resource planning (ERP) and customer relationship management (CRM) data, web media, geolocation, and tracking email and marketing campaigns across the region.



Clickstream Analytics Industry Overview

The clickstream analytics market is fragmented, with many legacy players and new players rolling out cost-effective solutions to help companies process and analyze data in real time and at scale.
  • September 2023: Oracle added AI capabilities to Oracle Analytics Cloud, leveraging the Oracle Cloud Infrastructure (OCI) Generative AI service. The new capabilities assist analytics self-service users to conduct sophisticated analysis more quickly and efficiently and make better business decisions without having to wait for data scientists or IT teams.
  • July 2023: Google LLC AWS launched a new service called Clickstream Analytics on AWS, an end-to-end solution to collect, ingest, analyze, and visualize clickstream data inside organizations' web and mobile applications. With this new solution, organizations can keep their data in their accounts' security and compliance perimeter and customize the processing and analytics to their requirements.
Additional Benefits:

The market estimate (ME) sheet in Excel format

3 months of analyst support
1 INTRODUCTION

1.1 Study Assumptions and Market Definition
1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

4.1 Market Overview
4.2 Industry Attractiveness - Porter's Five Forces Analysis
  4.2.1 Threat of New Entrants
  4.2.2 Bargaining Power of Buyers/Consumers
  4.2.3 Bargaining Power of Suppliers
  4.2.4 Threat of Substitute Products
  4.2.5 Intensity of Competitive Rivalry

5 MARKET DYNAMICS

5.1 Market Drivers
  5.1.1 Rapid Adoption of Mobile Technology Providing Multiple Digital Touchpoints is Encouraging the Market Growth
5.2 Market Restraints
  5.2.1 Data Privacy Laws are Limiting the Market Growth

6 MARKET SEGMENTATION

6.1 By Offering
  6.1.1 Software
  6.1.2 Services
6.2 By Application
  6.2.1 Click Path Optimization
  6.2.2 Website/Application Optimization
  6.2.3 Customer Analysis
6.3 By End-user Industry
  6.3.1 Retail
  6.3.2 Media & Entertainment
  6.3.3 Telecom & IT
  6.3.4 BFSI
  6.3.5 Transport & Logistics
  6.3.6 Energy & Utilities
6.4 By Geography***
  6.4.1 North America
  6.4.2 Europe
  6.4.3 Asia-Pacific
  6.4.4 Australia and New Zealand
  6.4.5 Latin America
  6.4.6 Middle East and Africa

7 COMPETITIVE LANDSCAPE

7.1 Company Profiles*
  7.1.1 Adobe Systems Incorporated
  7.1.2 Oracle Corporation
  7.1.3 Google LLC
  7.1.4 IBM Corporation
  7.1.5 Microsoft Corporation
  7.1.6 SAP SE
  7.1.7 Connexity inc.
  7.1.8 Hewlett Packard Enterprise
  7.1.9 Jumpshot Inc.
  7.1.10 Splunk Inc.
  7.1.11 Talend Inc.
  7.1.12 Verto Analytics Inc.
  7.1.13 WebTrends Corporation
  7.1.14 Vlocity Inc.

8 INVESTMENT ANALYSIS

9 MARKET OPPORTUNITIES AND FUTURE TRENDS


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