Call Center AI Market Size, Share & Trends Analysis Report By Component, By Application, By Deployment, By Enterprise Size, By Industry, By Channel, By Region, And Segment Forecasts, 2022 - 2030
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Call Center AI Market Growth & Trends
The global call center AI market size is expected to reach USD 7.08 billion by 2030, according to a new study by Grand View Research, Inc. It is expected to expand at a CAGR of 22.7% from 2022 to 2030. With recent advances in AI (Artificial Intelligence) technology, companies are using AI in their customer service function, shifting their services from email or messaging to AI-powered chatbots to improve customer experience and engagement.
AI technologies, such as Intelligent Virtual Assistants (IVAs) and chatbots, can engage prospects with savings or coupon opportunities, permitting human sales representatives to offer that all-important personal touch to close the deal. Similarly, AI can provide historic data and insights about a customer to call center agents, allowing them to offer valuable up-selling and cross-selling opportunities.
The adoption of hybrid business models by call centers offers promising market growth opportunities. Hybrid models are expected to facilitate self-service and automation of business practices. The implementation of AI-enabled chatbots aids in dealing with simple customer questions and FAQs, thus freeing human agents to engage in more complex problems, enabling contact centers to offer a customer-centric approach and improve operations. Furthermore, the onset of COVID-19 forced companies to deploy AI-enabled hybrid ecosystems, and the system's effectiveness is expected to offer promising growth opportunities during the forecast period.
Agents can use AI and bots integrated across all channels and create a genuinely omnichannel AI-powered call center. AI software can reduce waiting time, improve customer service and increase customer satisfaction. The key competitors in the call center AI industry are improving customer service by collaborating with competitors to stay competitive.
For instance, in March 2021, Jio Haptik technologies limited announced a collaboration with Zendesk, one of the prominent companies which deal in service-oriented CRM that create software to improve customer relationships. Through this initiative, Jio Haptik technologies limited will transform its customer experience by combining AI-powered automation with human labor. For companies using Zendesk, Jio Haptik technologies limited will serve as the frontline of customer service, automating routine inquiries and reducing response time.
North America is expected to have the largest market share and maintain its dominance throughout the forecast period. Rapid technological advancements, the presence of global vendors in the market, and the region's increasing adoption of AI solutions are some factors driving the market growth.
The Asia Pacific (APAC) region is expected to witness significant growth in the forthcoming years due to constant technological advancements in call center solutions such as analytics and reporting, customer routing, and cloud & remote-based centers. The countries like China, India, and Japan will surge the requirement for transformation in call center operations due to reduce enterprises' operational expenditure and raised investments in speech analytics and voice recognition technologies in the country.
Call Center AI Market Report Highlights
Call Center AI Market Growth & Trends
The global call center AI market size is expected to reach USD 7.08 billion by 2030, according to a new study by Grand View Research, Inc. It is expected to expand at a CAGR of 22.7% from 2022 to 2030. With recent advances in AI (Artificial Intelligence) technology, companies are using AI in their customer service function, shifting their services from email or messaging to AI-powered chatbots to improve customer experience and engagement.
AI technologies, such as Intelligent Virtual Assistants (IVAs) and chatbots, can engage prospects with savings or coupon opportunities, permitting human sales representatives to offer that all-important personal touch to close the deal. Similarly, AI can provide historic data and insights about a customer to call center agents, allowing them to offer valuable up-selling and cross-selling opportunities.
The adoption of hybrid business models by call centers offers promising market growth opportunities. Hybrid models are expected to facilitate self-service and automation of business practices. The implementation of AI-enabled chatbots aids in dealing with simple customer questions and FAQs, thus freeing human agents to engage in more complex problems, enabling contact centers to offer a customer-centric approach and improve operations. Furthermore, the onset of COVID-19 forced companies to deploy AI-enabled hybrid ecosystems, and the system's effectiveness is expected to offer promising growth opportunities during the forecast period.
Agents can use AI and bots integrated across all channels and create a genuinely omnichannel AI-powered call center. AI software can reduce waiting time, improve customer service and increase customer satisfaction. The key competitors in the call center AI industry are improving customer service by collaborating with competitors to stay competitive.
For instance, in March 2021, Jio Haptik technologies limited announced a collaboration with Zendesk, one of the prominent companies which deal in service-oriented CRM that create software to improve customer relationships. Through this initiative, Jio Haptik technologies limited will transform its customer experience by combining AI-powered automation with human labor. For companies using Zendesk, Jio Haptik technologies limited will serve as the frontline of customer service, automating routine inquiries and reducing response time.
North America is expected to have the largest market share and maintain its dominance throughout the forecast period. Rapid technological advancements, the presence of global vendors in the market, and the region's increasing adoption of AI solutions are some factors driving the market growth.
The Asia Pacific (APAC) region is expected to witness significant growth in the forthcoming years due to constant technological advancements in call center solutions such as analytics and reporting, customer routing, and cloud & remote-based centers. The countries like China, India, and Japan will surge the requirement for transformation in call center operations due to reduce enterprises' operational expenditure and raised investments in speech analytics and voice recognition technologies in the country.
Call Center AI Market Report Highlights
- North America is expected to have the highest share of the call center AI market due to the region's early adoption of call center AI technologies. Increasing smartphone adoption and technological advances in call centers are fueling adoption across North America
- The BFSI industry is at the forefront of delivering AI-enabled applications. The sector is pioneering using AI-enabled intelligent chatbots and redefining the customer experience. These chatbots work with their customers to provide an interface to automate multiple back-end tasks
- Due to the increasing penetration of smartphone users worldwide, the phone segment is expected to hold the largest market size during the forecast period. Everyone prefers the phone mode of the channel because it provides a better user experience
- The COVID-19 pandemic has resulted in an exponential increase in call volumes across regions and countries. Call volumes at centers that provide travel and healthcare information have increased significantly
CHAPTER 1 METHODOLOGY AND SCOPE
1.1 Research Methodology
1.2 Research Scope and Assumptions
1.3 List to Data Sources
CHAPTER 2 EXECUTIVE SUMMARY
2.1 Call Center AI Market - Industry Snapshot & Key Buying Criteria, 2017 - 2030
CHAPTER 3 MARKET VARIABLES, TRENDS, AND SCOPE
3.1 Market Segmentation
3.2 Market Size & Growth Prospects
3.3 Penetration & Growth Prospect Mapping
3.4 Industry Value Chain Analysis
3.5 Market Dynamics
3.5.1 Market driver analysis
3.5.1.1 Increasing penetration of social media platforms
3.5.1.2 Increasing deployment of AI solutions by organizations for seamless business operation
3.5.2 Market restraint analysis
3.5.2.1 Risk of data loss
3.6 Business Environmental Analysis Tools
3.6.1 Porter’s five forces analysis
3.6.2 PEST analysis
CHAPTER 4 COMPONENT TYPE ESTIMATES AND TREND ANALYSIS
4.1 Market Size Estimates & Forecasts and Trend Analysis, 2017 - 2030 (USD Million)
4.2 Component Movement Analysis & Market Share, 2020 & 2030
4.3 Solution
4.3.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
4.4 Services
4.4.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
CHAPTER 5 APPLICATION TYPE ESTIMATES AND TREND ANALYSIS
5.1 Market Size Estimates & Forecasts and Trend Analysis, 2017 - 2030 (USD Million)
5.2 Application Type Movement Analysis & Market Share, 2020 & 2030
5.3 Predictive Call Routing
5.3.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
5.4 Journey Orchestration
5.4.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
5.5 Quality Management
5.5.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
5.6 Sentiment Analysis
5.6.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
5.7 Workforce Management & Advanced Scheduling
5.7.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
5.8 Others
5.8.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
CHAPTER 6 DEPLOYMENT TYPE ESTIMATES AND TREND ANALYSIS
6.1 Market Size Estimates & Forecasts and Trend Analysis, 2017 - 2030 (USD Million)
6.2 Deployment Type Movement Analysis & Market Share, 2020 & 2030
6.3 Cloud
6.3.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
6.4 On-premises
6.4.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
CHAPTER 7 ENTERPRISE SIZE TYPE ESTIMATES AND TREND ANALYSIS
7.1 Market Size Estimates & Forecasts and Trend Analysis, 2017 - 2030 (USD Million)
7.2 Enterprise Size Type Movement Analysis & Market Share, 2020 & 2030
7.3 Small & Medium Size Enterprise
7.3.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
7.4 Large Enterprise
7.4.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
CHAPTER 8 INDUSTRY TYPE ESTIMATES AND TREND ANALYSIS
8.1 Market Size Estimates & Forecasts and Trend Analysis, 2017 - 2030 (USD Million)
8.2 Industry Type Movement Analysis & Market Share, 2020 & 2030
8.3 BFSI
8.3.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
8.4 IT & Telecommunication
8.4.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
8.5 Healthcare
8.5.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
8.8 Retail and E-Commerce
8.8.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
8.7 Energy & Utilities
8.7.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
8.8 Travels & Hospitality
8.8.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
8.9 Others
8.9.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
CHAPTER 9 REGIONAL ESTIMATES AND TREND ANALYSIS
9.1 Market Size Estimates & Forecasts and Trend Analysis, 2017 - 2030 (USD Million)
9.2 Call Center AI Market Share by Region, 2020 & 2030
9.3 North America
9.3.1 North America call center AI market, by component, 2017 - 2030 (USD Million)
9.3.2 North America call center AI market, by application, 2017 - 2030 (USD Million)
9.3.3 North America call center AI market, by deployment, 2017 - 2030 (USD Million)
9.3.4 North America call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.3.5 North America call center AI market, by industry, 2017 - 2030 (USD Million)
9.3.6 North America call center AI market, by channel, 2017 - 2030 (USD Million)
9.3.7 U.S.
9.3.7.1 U.S. call center AI market by component, 2017 - 2030 (USD Million)
9.3.7.2 U.S. call center AI market, by application, 2017 - 2030 (USD Million)
9.3.7.3 U.S. call center AI market, by deployment, 2017 - 2030 (USD Million)
9.3.7.4 U.S. call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.3.7.5 U.S. call center AI market, by industry, 2017 - 2030 (USD Million)
9.3.7.6 U.S. call center AI market, by channel, 2017 - 2030 (USD Million)
9.3.8 Canada
9.3.8.1 Canada call center AI market by component, 2017 - 2030 (USD Million)
9.3.8.2 Canada call center AI market, by application, 2017 - 2030 (USD Million)
9.3.8.3 Canada call center AI market, by deployment, 2017 - 2030 (USD Million)
9.3.8.4 Canada call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.3.8.5 Canada call center AI market, by industry, 2017 - 2030 (USD Million)
9.3.8.6 Canada call center AI market, by channel, 2017 - 2030 (USD Million)
9.3.9 Mexico
9.3.9.1 Mexico call center AI market by component, 2017 - 2030 (USD Million)
9.3.9.2 Mexico call center AI market, by application, 2017 - 2030 (USD Million)
9.3.9.3 Mexico call center AI market, by deployment, 2017 - 2030 (USD Million)
9.3.9.4 Mexico call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.3.9.5 Mexico call center AI market, by industry, 2017 - 2030 (USD Million)
9.3.9.6 Mexico call center AI market, by channel, 2017 - 2030 (USD Million)
9.4 Europe
9.4.1 Europe call center AI market, by component, 2017 - 2030 (USD Million)
9.4.2 Europe call center AI market, by application, 2017 - 2030 (USD Million)
9.4.3 Europe call center AI market, by deployment, 2017 - 2030 (USD Million)
9.4.4 Europe call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.4.5 Europe call center AI market, by industry, 2017 - 2030 (USD Million)
9.4.6 Europe call center AI market, by channel, 2017 - 2030 (USD Million)
9.4.7 Germany
9.4.7.1 Germany call center AI market by component, 2017 - 2030 (USD Million)
9.4.7.2 Germany call center AI market, by application, 2017 - 2030 (USD Million)
9.4.7.3 Germany call center AI market, by deployment, 2017 - 2030 (USD Million)
9.4.7.4 Germany call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.4.7.5 Germany call center AI market, by industry, 2017 - 2030 (USD Million)
9.4.7.6 Germany call center AI market, by channel, 2017 - 2030 (USD Million)
9.4.8 U.K.
9.4.8.1 U.K. call center AI market by component, 2017 - 2030 (USD Million)
9.4.8.2 U.K. call center AI market, by application, 2017 - 2030 (USD Million)
9.4.8.3 U.K. call center AI market, by deployment, 2017 - 2030 (USD Million)
9.4.8.4 U.K. call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.4.8.5 U.K. call center AI market, by industry, 2017 - 2030 (USD Million)
9.4.8.6 U.K. call center AI market, by channel, 2017 - 2030 (USD Million)
9.4.9 France
9.4.9.1 France call center AI market by component, 2017 - 2030 (USD Million)
9.4.9.2 France call center AI market, by application, 2017 - 2030 (USD Million)
9.4.9.3 France call center AI market, by deployment, 2017 - 2030 (USD Million)
9.4.9.4 France call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.4.9.5 France call center AI market, by industry, 2017 - 2030 (USD Million)
9.4.9.6 France call center AI market, by channel, 2017 - 2030 (USD Million)
9.5 Asia Pacific
9.5.1 Asia Pacific call center AI market, by component, 2017 - 2030 (USD Million)
9.5.2 Asia Pacific call center AI market, by application, 2017 - 2030 (USD Million)
9.5.3 Asia Pacific call center AI market, by deployment, 2017 - 2030 (USD Million)
9.5.4 Asia Pacific call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.5.5 Asia Pacific call center AI market, by industry, 2017 - 2030 (USD Million)
9.5.6 Asia Pacific call center AI market, by channel, 2017 - 2030 (USD Million)
9.5.7 China
9.5.7.1 China call center AI market by component, 2017 - 2030 (USD Million)
9.5.7.2 China call center AI market, by application, 2017 - 2030 (USD Million)
9.5.7.3 China call center AI market, by deployment, 2017 - 2030 (USD Million)
9.5.7.4 China call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.5.7.5 China call center AI market, by industry, 2017 - 2030 (USD Million)
9.5.7.6 China call center AI market, by channel, 2017 - 2030 (USD Million)
9.5.8 Japan
9.5.8.1 Japan call center AI market by component, 2017 - 2030 (USD Million)
9.5.8.2 Japan call center AI market, by application, 2017 - 2030 (USD Million)
9.5.8.3 Japan call center AI market, by deployment, 2017 - 2030 (USD Million)
9.5.8.4 Japan call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.5.8.5 Japan call center AI market, by industry, 2017 - 2030 (USD Million)
9.5.8.6 Japan call center AI market, by channel, 2017 - 2030 (USD Million)
9.5.9 India
9.5.9.1 India call center AI market by component, 2017 - 2030 (USD Million)
9.5.9.2 India call center AI market, by application, 2017 - 2030 (USD Million)
9.5.9.3 India call center AI market, by deployment, 2017 - 2030 (USD Million)
9.5.9.4 India call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.5.9.5 India call center AI market, by industry, 2017 - 2030 (USD Million)
9.5.9.6 India call center AI market, by channel, 2017 - 2030 (USD Million)
9.6 Central & South America
9.6.1 Central & South America call center AI market, by component, 2017 - 2030 (USD Million)
9.6.2 Central & South America call center AI market, by application, 2017 - 2030 (USD Million)
9.6.3 Central & South America call center AI market, by deployment, 2017 - 2030 (USD Million)
9.6.4 Central & South America call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.6.5 Central & South America call center AI market, by industry, 2017 - 2030 (USD Million)
9.6.6 Central & South America call center AI market, by channel, 2017 - 2030 (USD Million)
9.6.7 Brazil
9.6.7.1 Brazil call center AI market by component, 2017 - 2030 (USD Million)
9.6.7.2 Brazil call center AI market, by application, 2017 - 2030 (USD Million)
9.6.7.3 Brazil call center AI market, by deployment, 2017 - 2030 (USD Million)
9.6.7.4 Brazil call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.6.7.5 Brazil call center AI market, by industry, 2017 - 2030 (USD Million)
9.6.7.6 Brazil call center AI market, by channel, 2017 - 2030 (USD Million)
9.7 MEA
9.7.1 MEA call center AI market, by component, 2017 - 2030 (USD Million)
9.7.2 MEA call center AI market, by application, 2017 - 2030 (USD Million)
9.7.3 MEA call center AI market, by deployment, 2017 - 2030 (USD Million)
9.7.4 MEA call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.7.5 MEA call center AI market, by industry, 2017 - 2030 (USD Million)
9.7.6 MEA call center AI market, by channel, 2017 - 2030 (USD Million)
CHAPTER 10 COMPETITIVE ANALYSIS
10.1 Recent Developments & Impact Analysis, By Key Market Participants
10.2 Company/Competition Categorization (Key innovators, Market leaders, Emerging Players)
10.3 Vendor Landscape
10.3.1 Key Company Market Share Analysis, 2020
10.4 Public Companies
10.4.1 Company Market Position Analysis
10.5 Private Companies
10.5.1 List of Key Emerging Companies /Technology Disruptors/Innovators
10.5.2 Company Market Position Analysis
CHAPTER 11 COMPETITIVE LANDSCAPE
11.1 IBM
11.1.1 Company overview
11.1.2 Financial performance
11.1.3 Product benchmarking
11.1.4 Recent developments
11.2 Avaya Inc.
11.2.1 Company overview
11.2.2 Financial performance
11.2.3 Product benchmarking
11.2.4 Recent developments
11.3 NICE
11.3.1 Company overview
11.3.2 Financial performance
11.3.3 Product benchmarking
11.4 Zendesk
11.4.1 Company overview
11.4.2 Financial performance
11.4.3 Product benchmarking
11.4.4 Recent developments
11.5 Bright Pattern
11.5.1 Company overview
11.5.2 Financial performance
11.5.3 Product benchmarking
11.5.4 Recent developments
11.6 Jio Haptik Technologies Limited
11.6.1 Company overview
11.6.2 Financial performance
11.6.3 Product benchmarking
11.7 SAP
11.7.1 Company overview
11.7.2 Financial performance
11.7.3 Product benchmarking
11.7.4 Recent developments
11.8 SmartAction LLC
11.8.1 Company overview
11.8.2 Financial performance
11.8.3 Product benchmarking
11.8.4 Recent developments
11.9 Artificial Solution.
11.9.1 Company overview
11.9.2 Financial performance
11.9.3 Product benchmarking
11.9.4 Recent developments
11.10 Oracle
11.10.1 Company overview
11.10.2 Financial performance
11.10.3 Product benchmarking
11.10.4 Recent developments
1.1 Research Methodology
1.2 Research Scope and Assumptions
1.3 List to Data Sources
CHAPTER 2 EXECUTIVE SUMMARY
2.1 Call Center AI Market - Industry Snapshot & Key Buying Criteria, 2017 - 2030
CHAPTER 3 MARKET VARIABLES, TRENDS, AND SCOPE
3.1 Market Segmentation
3.2 Market Size & Growth Prospects
3.3 Penetration & Growth Prospect Mapping
3.4 Industry Value Chain Analysis
3.5 Market Dynamics
3.5.1 Market driver analysis
3.5.1.1 Increasing penetration of social media platforms
3.5.1.2 Increasing deployment of AI solutions by organizations for seamless business operation
3.5.2 Market restraint analysis
3.5.2.1 Risk of data loss
3.6 Business Environmental Analysis Tools
3.6.1 Porter’s five forces analysis
3.6.2 PEST analysis
CHAPTER 4 COMPONENT TYPE ESTIMATES AND TREND ANALYSIS
4.1 Market Size Estimates & Forecasts and Trend Analysis, 2017 - 2030 (USD Million)
4.2 Component Movement Analysis & Market Share, 2020 & 2030
4.3 Solution
4.3.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
4.4 Services
4.4.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
CHAPTER 5 APPLICATION TYPE ESTIMATES AND TREND ANALYSIS
5.1 Market Size Estimates & Forecasts and Trend Analysis, 2017 - 2030 (USD Million)
5.2 Application Type Movement Analysis & Market Share, 2020 & 2030
5.3 Predictive Call Routing
5.3.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
5.4 Journey Orchestration
5.4.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
5.5 Quality Management
5.5.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
5.6 Sentiment Analysis
5.6.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
5.7 Workforce Management & Advanced Scheduling
5.7.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
5.8 Others
5.8.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
CHAPTER 6 DEPLOYMENT TYPE ESTIMATES AND TREND ANALYSIS
6.1 Market Size Estimates & Forecasts and Trend Analysis, 2017 - 2030 (USD Million)
6.2 Deployment Type Movement Analysis & Market Share, 2020 & 2030
6.3 Cloud
6.3.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
6.4 On-premises
6.4.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
CHAPTER 7 ENTERPRISE SIZE TYPE ESTIMATES AND TREND ANALYSIS
7.1 Market Size Estimates & Forecasts and Trend Analysis, 2017 - 2030 (USD Million)
7.2 Enterprise Size Type Movement Analysis & Market Share, 2020 & 2030
7.3 Small & Medium Size Enterprise
7.3.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
7.4 Large Enterprise
7.4.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
CHAPTER 8 INDUSTRY TYPE ESTIMATES AND TREND ANALYSIS
8.1 Market Size Estimates & Forecasts and Trend Analysis, 2017 - 2030 (USD Million)
8.2 Industry Type Movement Analysis & Market Share, 2020 & 2030
8.3 BFSI
8.3.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
8.4 IT & Telecommunication
8.4.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
8.5 Healthcare
8.5.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
8.8 Retail and E-Commerce
8.8.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
8.7 Energy & Utilities
8.7.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
8.8 Travels & Hospitality
8.8.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
8.9 Others
8.9.1 Market size estimates and forecasts by region, 2017 - 2030 (USD Million)
CHAPTER 9 REGIONAL ESTIMATES AND TREND ANALYSIS
9.1 Market Size Estimates & Forecasts and Trend Analysis, 2017 - 2030 (USD Million)
9.2 Call Center AI Market Share by Region, 2020 & 2030
9.3 North America
9.3.1 North America call center AI market, by component, 2017 - 2030 (USD Million)
9.3.2 North America call center AI market, by application, 2017 - 2030 (USD Million)
9.3.3 North America call center AI market, by deployment, 2017 - 2030 (USD Million)
9.3.4 North America call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.3.5 North America call center AI market, by industry, 2017 - 2030 (USD Million)
9.3.6 North America call center AI market, by channel, 2017 - 2030 (USD Million)
9.3.7 U.S.
9.3.7.1 U.S. call center AI market by component, 2017 - 2030 (USD Million)
9.3.7.2 U.S. call center AI market, by application, 2017 - 2030 (USD Million)
9.3.7.3 U.S. call center AI market, by deployment, 2017 - 2030 (USD Million)
9.3.7.4 U.S. call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.3.7.5 U.S. call center AI market, by industry, 2017 - 2030 (USD Million)
9.3.7.6 U.S. call center AI market, by channel, 2017 - 2030 (USD Million)
9.3.8 Canada
9.3.8.1 Canada call center AI market by component, 2017 - 2030 (USD Million)
9.3.8.2 Canada call center AI market, by application, 2017 - 2030 (USD Million)
9.3.8.3 Canada call center AI market, by deployment, 2017 - 2030 (USD Million)
9.3.8.4 Canada call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.3.8.5 Canada call center AI market, by industry, 2017 - 2030 (USD Million)
9.3.8.6 Canada call center AI market, by channel, 2017 - 2030 (USD Million)
9.3.9 Mexico
9.3.9.1 Mexico call center AI market by component, 2017 - 2030 (USD Million)
9.3.9.2 Mexico call center AI market, by application, 2017 - 2030 (USD Million)
9.3.9.3 Mexico call center AI market, by deployment, 2017 - 2030 (USD Million)
9.3.9.4 Mexico call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.3.9.5 Mexico call center AI market, by industry, 2017 - 2030 (USD Million)
9.3.9.6 Mexico call center AI market, by channel, 2017 - 2030 (USD Million)
9.4 Europe
9.4.1 Europe call center AI market, by component, 2017 - 2030 (USD Million)
9.4.2 Europe call center AI market, by application, 2017 - 2030 (USD Million)
9.4.3 Europe call center AI market, by deployment, 2017 - 2030 (USD Million)
9.4.4 Europe call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.4.5 Europe call center AI market, by industry, 2017 - 2030 (USD Million)
9.4.6 Europe call center AI market, by channel, 2017 - 2030 (USD Million)
9.4.7 Germany
9.4.7.1 Germany call center AI market by component, 2017 - 2030 (USD Million)
9.4.7.2 Germany call center AI market, by application, 2017 - 2030 (USD Million)
9.4.7.3 Germany call center AI market, by deployment, 2017 - 2030 (USD Million)
9.4.7.4 Germany call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.4.7.5 Germany call center AI market, by industry, 2017 - 2030 (USD Million)
9.4.7.6 Germany call center AI market, by channel, 2017 - 2030 (USD Million)
9.4.8 U.K.
9.4.8.1 U.K. call center AI market by component, 2017 - 2030 (USD Million)
9.4.8.2 U.K. call center AI market, by application, 2017 - 2030 (USD Million)
9.4.8.3 U.K. call center AI market, by deployment, 2017 - 2030 (USD Million)
9.4.8.4 U.K. call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.4.8.5 U.K. call center AI market, by industry, 2017 - 2030 (USD Million)
9.4.8.6 U.K. call center AI market, by channel, 2017 - 2030 (USD Million)
9.4.9 France
9.4.9.1 France call center AI market by component, 2017 - 2030 (USD Million)
9.4.9.2 France call center AI market, by application, 2017 - 2030 (USD Million)
9.4.9.3 France call center AI market, by deployment, 2017 - 2030 (USD Million)
9.4.9.4 France call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.4.9.5 France call center AI market, by industry, 2017 - 2030 (USD Million)
9.4.9.6 France call center AI market, by channel, 2017 - 2030 (USD Million)
9.5 Asia Pacific
9.5.1 Asia Pacific call center AI market, by component, 2017 - 2030 (USD Million)
9.5.2 Asia Pacific call center AI market, by application, 2017 - 2030 (USD Million)
9.5.3 Asia Pacific call center AI market, by deployment, 2017 - 2030 (USD Million)
9.5.4 Asia Pacific call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.5.5 Asia Pacific call center AI market, by industry, 2017 - 2030 (USD Million)
9.5.6 Asia Pacific call center AI market, by channel, 2017 - 2030 (USD Million)
9.5.7 China
9.5.7.1 China call center AI market by component, 2017 - 2030 (USD Million)
9.5.7.2 China call center AI market, by application, 2017 - 2030 (USD Million)
9.5.7.3 China call center AI market, by deployment, 2017 - 2030 (USD Million)
9.5.7.4 China call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.5.7.5 China call center AI market, by industry, 2017 - 2030 (USD Million)
9.5.7.6 China call center AI market, by channel, 2017 - 2030 (USD Million)
9.5.8 Japan
9.5.8.1 Japan call center AI market by component, 2017 - 2030 (USD Million)
9.5.8.2 Japan call center AI market, by application, 2017 - 2030 (USD Million)
9.5.8.3 Japan call center AI market, by deployment, 2017 - 2030 (USD Million)
9.5.8.4 Japan call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.5.8.5 Japan call center AI market, by industry, 2017 - 2030 (USD Million)
9.5.8.6 Japan call center AI market, by channel, 2017 - 2030 (USD Million)
9.5.9 India
9.5.9.1 India call center AI market by component, 2017 - 2030 (USD Million)
9.5.9.2 India call center AI market, by application, 2017 - 2030 (USD Million)
9.5.9.3 India call center AI market, by deployment, 2017 - 2030 (USD Million)
9.5.9.4 India call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.5.9.5 India call center AI market, by industry, 2017 - 2030 (USD Million)
9.5.9.6 India call center AI market, by channel, 2017 - 2030 (USD Million)
9.6 Central & South America
9.6.1 Central & South America call center AI market, by component, 2017 - 2030 (USD Million)
9.6.2 Central & South America call center AI market, by application, 2017 - 2030 (USD Million)
9.6.3 Central & South America call center AI market, by deployment, 2017 - 2030 (USD Million)
9.6.4 Central & South America call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.6.5 Central & South America call center AI market, by industry, 2017 - 2030 (USD Million)
9.6.6 Central & South America call center AI market, by channel, 2017 - 2030 (USD Million)
9.6.7 Brazil
9.6.7.1 Brazil call center AI market by component, 2017 - 2030 (USD Million)
9.6.7.2 Brazil call center AI market, by application, 2017 - 2030 (USD Million)
9.6.7.3 Brazil call center AI market, by deployment, 2017 - 2030 (USD Million)
9.6.7.4 Brazil call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.6.7.5 Brazil call center AI market, by industry, 2017 - 2030 (USD Million)
9.6.7.6 Brazil call center AI market, by channel, 2017 - 2030 (USD Million)
9.7 MEA
9.7.1 MEA call center AI market, by component, 2017 - 2030 (USD Million)
9.7.2 MEA call center AI market, by application, 2017 - 2030 (USD Million)
9.7.3 MEA call center AI market, by deployment, 2017 - 2030 (USD Million)
9.7.4 MEA call center AI market, by enterprise size, 2017 - 2030 (USD Million)
9.7.5 MEA call center AI market, by industry, 2017 - 2030 (USD Million)
9.7.6 MEA call center AI market, by channel, 2017 - 2030 (USD Million)
CHAPTER 10 COMPETITIVE ANALYSIS
10.1 Recent Developments & Impact Analysis, By Key Market Participants
10.2 Company/Competition Categorization (Key innovators, Market leaders, Emerging Players)
10.3 Vendor Landscape
10.3.1 Key Company Market Share Analysis, 2020
10.4 Public Companies
10.4.1 Company Market Position Analysis
10.5 Private Companies
10.5.1 List of Key Emerging Companies /Technology Disruptors/Innovators
10.5.2 Company Market Position Analysis
CHAPTER 11 COMPETITIVE LANDSCAPE
11.1 IBM
11.1.1 Company overview
11.1.2 Financial performance
11.1.3 Product benchmarking
11.1.4 Recent developments
11.2 Avaya Inc.
11.2.1 Company overview
11.2.2 Financial performance
11.2.3 Product benchmarking
11.2.4 Recent developments
11.3 NICE
11.3.1 Company overview
11.3.2 Financial performance
11.3.3 Product benchmarking
11.4 Zendesk
11.4.1 Company overview
11.4.2 Financial performance
11.4.3 Product benchmarking
11.4.4 Recent developments
11.5 Bright Pattern
11.5.1 Company overview
11.5.2 Financial performance
11.5.3 Product benchmarking
11.5.4 Recent developments
11.6 Jio Haptik Technologies Limited
11.6.1 Company overview
11.6.2 Financial performance
11.6.3 Product benchmarking
11.7 SAP
11.7.1 Company overview
11.7.2 Financial performance
11.7.3 Product benchmarking
11.7.4 Recent developments
11.8 SmartAction LLC
11.8.1 Company overview
11.8.2 Financial performance
11.8.3 Product benchmarking
11.8.4 Recent developments
11.9 Artificial Solution.
11.9.1 Company overview
11.9.2 Financial performance
11.9.3 Product benchmarking
11.9.4 Recent developments
11.10 Oracle
11.10.1 Company overview
11.10.2 Financial performance
11.10.3 Product benchmarking
11.10.4 Recent developments
LIST OF TABLES
TABLE 1 Call Center AI market outlook - Industry snapshot & key buying criteria
TABLE 2 Global Call Center AI market, 2017 - 2030 (USD Million)
TABLE 3 Global Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 4 Global Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 5 Global Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 6 Global Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 7 Global Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 8 Global Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 9 North America Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 10 North America Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 11 North America Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 12 North America Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 13 North America Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 14 North America Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 15 U.S. Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 16 U.S. Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 17 U.S. Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 18 U.S. Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 19 U.S. Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 20 U.S. Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 21 Canada Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 22 Canada Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 23 Canada Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 24 Canada Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 25 Canada Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 26 Canada Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 27 Mexico Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 28 Mexico Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 29 Mexico Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 30 Mexico Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 31 Mexico Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 32 Mexico Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 33 Europe Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 34 Europe Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 35 Europe Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 36 Europe Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 37 Europe Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 38 Europe Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 39 U.K. Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 40 U.K. Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 41 U.K. Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 42 U.K. Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 43 U.K. Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 44 U.K. Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 45 Germany Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 46 Germany Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 47 Germany Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 48 Germany Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 49 Germany Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 50 Germany Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 51 France Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 52 France Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 53 France Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 54 France Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 55 France Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 56 France Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 57 Asia Pacific Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 58 Asia Pacific Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 59 Asia Pacific Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 60 Asia Pacific Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 61 Asia Pacific Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 62 Asia Pacific Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 63 China Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 64 China Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 65 China Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 66 China Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 67 China Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 68 China Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 69 Japan Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 70 Japan Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 71 Japan Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 72 Japan Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 73 Japan Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 74 Japan Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 75 India Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 76 India Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 77 India Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 78 India Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 79 India Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 80 India Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 81 Central & South America Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 82 Central & South America Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 83 Central & South America Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 84 Central & South America Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 85 Central & South America Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 86 Central & South America Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 87 Brazil Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 88 Brazil Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 89 Brazil Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 90 Brazil Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 91 Brazil Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 92 Brazil Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 93 MEA Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 94 MEA Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 95 MEA Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 96 MEA Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 97 MEA Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 98 MEA Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 1 Call Center AI market outlook - Industry snapshot & key buying criteria
TABLE 2 Global Call Center AI market, 2017 - 2030 (USD Million)
TABLE 3 Global Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 4 Global Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 5 Global Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 6 Global Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 7 Global Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 8 Global Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 9 North America Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 10 North America Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 11 North America Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 12 North America Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 13 North America Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 14 North America Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 15 U.S. Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 16 U.S. Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 17 U.S. Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 18 U.S. Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 19 U.S. Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 20 U.S. Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 21 Canada Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 22 Canada Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 23 Canada Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 24 Canada Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 25 Canada Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 26 Canada Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 27 Mexico Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 28 Mexico Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 29 Mexico Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 30 Mexico Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 31 Mexico Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 32 Mexico Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 33 Europe Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 34 Europe Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 35 Europe Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 36 Europe Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 37 Europe Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 38 Europe Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 39 U.K. Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 40 U.K. Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 41 U.K. Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 42 U.K. Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 43 U.K. Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 44 U.K. Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 45 Germany Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 46 Germany Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 47 Germany Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 48 Germany Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 49 Germany Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 50 Germany Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 51 France Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 52 France Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 53 France Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 54 France Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 55 France Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 56 France Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 57 Asia Pacific Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 58 Asia Pacific Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 59 Asia Pacific Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 60 Asia Pacific Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 61 Asia Pacific Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 62 Asia Pacific Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 63 China Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 64 China Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 65 China Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 66 China Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 67 China Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 68 China Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 69 Japan Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 70 Japan Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 71 Japan Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 72 Japan Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 73 Japan Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 74 Japan Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 75 India Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 76 India Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 77 India Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 78 India Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 79 India Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 80 India Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 81 Central & South America Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 82 Central & South America Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 83 Central & South America Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 84 Central & South America Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 85 Central & South America Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 86 Central & South America Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 87 Brazil Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 88 Brazil Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 89 Brazil Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 90 Brazil Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 91 Brazil Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 92 Brazil Call Center AI market, by channel, 2017 - 2030 (USD Million)
TABLE 93 MEA Call Center AI market, by component, 2017 - 2030 (USD Million)
TABLE 94 MEA Call Center AI market, by application, 2017 - 2030 (USD Million)
TABLE 95 MEA Call Center AI market, by deployment, 2017 - 2030 (USD Million)
TABLE 96 MEA Call Center AI market, by enterprise size, 2017 - 2030 (USD Million)
TABLE 97 MEA Call Center AI market, by industry, 2017 - 2030 (USD Million)
TABLE 98 MEA Call Center AI market, by channel, 2017 - 2030 (USD Million)
LIST OF FIGURES
FIG. 1 Market segmentation & scope
FIG. 2 Penetration & growth prospect mapping
FIG. 3 Call Center AI Market - Value chain analysis
FIG. 4 Call Center AI market dynamics
FIG. 5 Porter’s five forces analysis
FIG. 6 Call Center AI Market - PEST analysis
FIG. 7 Call Center AI market share by component, 2017 & 2030
FIG. 8 Call Center AI market share by application, 2017 & 2030
FIG. 9 Call Center AI market share by deployment, 2017 & 2030
FIG. 10 Call Center AI market share by enterprise size, 2017 & 2030
FIG. 11 Call Center AI market share by industry, 2017 & 2030
FIG. 12 Call Center AI market share by channel, 2017 & 2030
FIG. 13 Regional marketplace: Key takeaways
FIG. 14 Regional outlook, 2017 & 2030
FIG. 1 Market segmentation & scope
FIG. 2 Penetration & growth prospect mapping
FIG. 3 Call Center AI Market - Value chain analysis
FIG. 4 Call Center AI market dynamics
FIG. 5 Porter’s five forces analysis
FIG. 6 Call Center AI Market - PEST analysis
FIG. 7 Call Center AI market share by component, 2017 & 2030
FIG. 8 Call Center AI market share by application, 2017 & 2030
FIG. 9 Call Center AI market share by deployment, 2017 & 2030
FIG. 10 Call Center AI market share by enterprise size, 2017 & 2030
FIG. 11 Call Center AI market share by industry, 2017 & 2030
FIG. 12 Call Center AI market share by channel, 2017 & 2030
FIG. 13 Regional marketplace: Key takeaways
FIG. 14 Regional outlook, 2017 & 2030
