Business Document Work Process Management (BPO): Market Shares, Strategies, and Forecasts, Worldwide, 2014 to 2020
LEXINGTON, Massachusetts (August 6, 2014) – WinterGreen Research announces that it has published a new study Business Document Work Process Management (BPO): Market Shares, Strategy, and Forecasts, Worldwide, 2014 to 2020. The 2014 study has 416 pages, 187 tables and figures. Worldwide markets are poised to achieve significant growth as the cloud computing utility infrastructure and the smart phone communications systems for apps are put in place, continuing to drive the use of electronic document replacement of all paper documents.
Xerox dominates business document work process management (BPO).
Work document processing represents digitization of paper documents. The techniques for document management, content management of unstructured data can be applied to the paper documents once they are digitized. Analytics can then be applied to the information contained in the documents. From time to time the documents can be input into a database and handled as structured data in tables.
Outsourcing services provide solutions for business document work process management (BPO). As more electronic forms are created, documents are becoming increasingly electronic. They still need to be used in a variety of ways. Medical records provide some significant challenges to protect patient identity.
Scanners have been used to convert paper documents to electronic formats. Production level scanners are rated at 8,000 pages per day. Optical Character Recognition (OCR) is the term applied to re-purposing functions. Hardware that is necessary to make document work process automation possible has become commoditized. Software and services are used to implement a solutions based competitive environment.
Document work process market driving forces relate to the shift to IT integrated systems management of electronic information. Paper and electronic document processing is set to move to web site and electronic document management.
As paper documents become less used and converted to electronic forms from the outset, document work process markets are set to grow. Hardware scanners of paper documents have become commodity units as at the same time paper is being replaced by electronic forms. Software is dominating the document work process industry. As tablets and smart phones proliferate, electronic forms available as apps are not far behind. With the advent of apps and sophisticated software, document work process shifts to an all-electronic business.
Not that the paper has gone away, but it is not the problem that it was ten years ago. Electronic forms are easier, more accurate and 100% available as every person who is not an infant gets a smart phone in the next five years.
This makes the document solutions more a question of moving data from devices to the back end and managing unstructured content to achieve extraction of potentially structured data from the document than of handling paper.
Paper document imaging is one driving force in the market. Managed print services and electronic process management are aspects of electronic document processing. Forms recognition, data extraction, and data release into upstream systems represent the future of the document work process industry.
Scanning is referred to as digital imaging, is a process whereby a paper document is turned into an electronic image or electronic characters. Digital imaging performs optical character recognition (OCR) processes upon digital images following scanning. ... Document arrangement: Prior to scanning, determine the units of store the copies in separate locations-even during the production phase of a scanning.
Xerox dominates business document work process management (BPO).
Work document processing represents digitization of paper documents. The techniques for document management, content management of unstructured data can be applied to the paper documents once they are digitized. Analytics can then be applied to the information contained in the documents. From time to time the documents can be input into a database and handled as structured data in tables.
Outsourcing services provide solutions for business document work process management (BPO). As more electronic forms are created, documents are becoming increasingly electronic. They still need to be used in a variety of ways. Medical records provide some significant challenges to protect patient identity.
Scanners have been used to convert paper documents to electronic formats. Production level scanners are rated at 8,000 pages per day. Optical Character Recognition (OCR) is the term applied to re-purposing functions. Hardware that is necessary to make document work process automation possible has become commoditized. Software and services are used to implement a solutions based competitive environment.
Document work process market driving forces relate to the shift to IT integrated systems management of electronic information. Paper and electronic document processing is set to move to web site and electronic document management.
As paper documents become less used and converted to electronic forms from the outset, document work process markets are set to grow. Hardware scanners of paper documents have become commodity units as at the same time paper is being replaced by electronic forms. Software is dominating the document work process industry. As tablets and smart phones proliferate, electronic forms available as apps are not far behind. With the advent of apps and sophisticated software, document work process shifts to an all-electronic business.
Not that the paper has gone away, but it is not the problem that it was ten years ago. Electronic forms are easier, more accurate and 100% available as every person who is not an infant gets a smart phone in the next five years.
This makes the document solutions more a question of moving data from devices to the back end and managing unstructured content to achieve extraction of potentially structured data from the document than of handling paper.
Paper document imaging is one driving force in the market. Managed print services and electronic process management are aspects of electronic document processing. Forms recognition, data extraction, and data release into upstream systems represent the future of the document work process industry.
Scanning is referred to as digital imaging, is a process whereby a paper document is turned into an electronic image or electronic characters. Digital imaging performs optical character recognition (OCR) processes upon digital images following scanning. ... Document arrangement: Prior to scanning, determine the units of store the copies in separate locations-even during the production phase of a scanning.
WORK DOCUMENT PROCESSING EXECUTIVE SUMMARY
Document Work Process Market Driving Forces
Document Work Process Market Driving Forces
Electronic Document Workflow
Paper Document Workflow
Document Workflow Process Market Driving Forces
Document Work Process Market Shares
Electronic Forms App Document Management Market
1. DOCUMENT WORK PROCESSING MARKET DESCRIPTION AND MARKET DYNAMICS
1.1 Document Work Processing
1.1.1 Key Benefits Of Work Document Processing:
1.2 Work Document Processing Market Shares
1.2.1 Globalization And Rapid Technological Innovation
1.3 Role of BPO
1.4 Increased Competition And Regulation
1.5 Outsourcing Industry Maturing
1.5.1 Team Building as Outsourcing Industry Matures
1.5.2 BPO Vendor Governance: Mitigating Risks, Improving Outcomes
2. DOCUMENT WORK PROCESSING MARKET SHARES AND MARKET FORECASTS
2.1 Document Work Process Market Driving Forces
2.1.1 Document Work Process Market Driving Forces
2.1.2 Electronic Document Workflow
2.1.3 Paper Document Workflow
2.1.4 Document Workflow Process Market Driving Forces
2.2 Document Work Process Market Shares
2.2.1 Xerox Information Technology Outsourcing
2.2.2 Xerox Document Outsourcing
2.2.3 Xerox Entry
2.2.4 Hewlett Packard
2.2.5 Banktec
2.2.6 Document Workflow Process In House Solution Market Segments, Dollars, 2013
2.2.7 Document Workflow Process Business Process Outsourcing BPO Solutions
2.3 Document Work Process Market Forecasts
2.3.1 Inhouse Paper Document Management
2.3.2 Document Process Outsourcing Market Forecasts
2.3.3 Electronic Forms App Document Management Market
2.3.4 Document Sorting and Indexing Software Market Participants
2.4 Document Work Process Market Prices
2.5 Document Work Process Regional Market Analysis
3. WORK DOCUMENT PROCESSING PRODUCT DESCRIPTION
3.1 Xerox Document Work Process Automation
3.1.1 Xerox Document Outsourcing
3.1.2 Xerox Managed Print Services (MPS):
3.1.3 Xerox Centralized Print Services (CPS):
3.1.4 Xerox Document Technology Segment
3.1.5 Xerox Entry
3.1.6 Xerox Mid-Range
3.1.7 Xerox FreeFlow Core to Automate Workflows at the High-End
3.1.8 Xerox Industry-Leading Product Lineup
3.2 Eastman Kodak Records Modernization Using Work Process Roadmap for Technology
3.2.1 Eastman Kodak Government Records Modernization
3.3 Banctec
3.3.1 Banctec Customers
3.3.2 Banctec Client Relationships Provide Domain And Process Expertise123
3.3.3 Banctec Document Workflow Process Markets Have Strong Barriers to Entry.
3.3.4 Banktec Lowered Operational Costs For Clients By Providing A Full Inbound Mail Solution
3.4 Synnex / Concentrix
3.4.1 Concentrix Aligning A Customer
3.4.2 Concentrix Customer Engagement
3.4.3 Concentrix Engages Customer Support
3.4.4 Concentrix Engages During Renewal
3.4.5 Concentrix Innovative Solutions
3.5 IBM Document Processing
3.5.1 IBM Global Process Services
3.5.2 IBM Predictive Analytics To Understand What Could Happen
3.5.3 IBM Document Workflow Process State
3.5.4 IBM Document Routing Analytics Functions
3.5.5 IBM DB2 Content Manager Maps for Document Routing
3.5.6 IBM DB2 Content Manager Work List
3.5.7 IBM Document Routing Process
3.5.8 IBM Business Process Manager Advanced for z/OS
3.6 Fujitsu
3.6.1 Fujitsu Interstage
3.6.2 Fujitsu Automated Process Discovery
3.6.3 Fujitsu Interstage Application Server
3.7 Hewlett Packard
3.7.1 Hewlett Packard Workflow Process Improvement Initiatives
3.7.2 HP BTO Application Solutions
3.7.3 HP Document Management And Workflow Solutions
3.8 Parascript
3.8.1 Parascript Advanced Document Recognition
3.8.2 Parascript Advanced Recognition Software
3.8.3 Parascript Toolkits / SDKs
3.8.4 Parascript FormXtra
3.8.5 Parascript FormXtra® Capture is All Data Types, Any Document Format
3.8.6 Parascript FormXtra® Capture from Anywhere
3.8.7 Parascript FormXtra® Streamlined Functionality
3.8.8 Parascript AddressParcel
3.8.9 Parascript AddressScript
3.8.10 Parascript CheckPlus
3.8.11 CheckPlus International
3.8.12 CheckStock
3.8.13 CheckUltra
3.8.14 CheckUsability
3.8.15 InMailRouter
3.8.16 SignatureOnline
3.8.17 SignatureXpert
3.8.18 Parascript StampVerify
3.8.19 Parascript FormXtra Capture
3.8.20 Parascript Identify Areas Suspicious For Breast Cancer
3.9 ScanStore
3.9.1 ScanStore Data Capture Consulting Services
3.10 Scan-Optics
3.10.1 Scan-Optics Document Process Outsourcing DPO
3.10.2 Scan-Optics LLC Nationally Certified Woman Owned Business Enterprise
3.10.3 Scan-Optics InSource DPO
3.10.4 Scan-Optics CloudSource DPO
3.10.5 Scan Optics High Speed Document Scanners
3.10.6 Scan-Optics’ Document Process Outsourcing
3.10.7 Scan-Optics Reference Accounts
3.10.8 Scan-Optics State Governments Rely On Scan-Optics Every Day
3.10.9 Scan-Optics UK G-Cloud Services Iv– Framework Agreement
3.10.10 Scan-Optics DPO Services
3.10.11 Scan-Optics CloudSource DPO
3.10.12 Scan-Optics Paper To Paper Less CompanyCorporate Headquarters Resources.
3.10.13 Scan-Optics' TAXexpress(TM),
3.10.14 Scan-Optics' ORDERexpress(TM) i
3.10.15 Scan-Optics' PROOFexpress(TM)
3.10.16 Scan-Optics' ImageEMC++
3.10.17 Scan-Optics Network Services
3.10.18 Scan-Optics Software Solutions.
3.11 Datamark
3.12 Ricoh Workflow Consulting Services for Business
3.13 BMC Improves Productivity For Release Process Documentation
3.14 Tibco Document Workflow Automation
3.14.1 Tibco Nimbus Bridging the Gap Between the Business and IT
3.15 OpenText Process Suite Products and Applications
3.16 Appian BPM Software
3.16.1 Appian Cloud BPM
3.17 Adobe LiveCycle ES4
3.17.1 Adobe® LiveCycle Capture and Process Information
3.17.2 Adobe LiveCycle Rights Management ES4
3.17.3 Adobe LiveCycle Digital Signatures ES4
3.18 Mega
3.19 Intalio Open Source BPMS
3.19.1 Intalio Open Source BPMS
3.20 Red Hat Business Process Management
3.20.1 K2 BPM Content Management
3.21 Newgen OmniFlow Server
3.22 Microsoft Middleware
3.23 Sound Telecom
3.24 Connecticut Business Systems Government
4. WORK DOCUMENT PROCESS TECHNOLOGY
4.1 Workflow Consulting Services for Business
4.1.1 Work Process Documentation Guidelines
4.2 Work Process - Levels of Detail
4.2.1 Defining And Communicating Which Level Of Work Process Detail Will Be Documented
5. DOCUMENT WORK PROCESS COMPANY PROFILES
5.1 Adobe
5.1.1 Adobe Creative Cloud
5.1.2 Adobe Digital Publishing Suite
5.1.3 Adobe Photoshop
5.1.4 Adobe Acrobat
5.1.5 Adobe Edge Tools & Services
5.1.6 Adobe Digital Marketing
5.2 BancTec
5.2.1 BancTec Customers
5.2.2 BancTec BPO Revenue
5.2.3 Banctec Strategy
5.3 Coghlin Companies / ColumbiaTech
5.4 Connecticut Business Systems
5.5 Doma
5.5.1 Doma Barcoding and Optical Character Recognition (OCR) Embedded Technologies
5.6 Eastman Kodak
5.6.1 Eastman Kodak Graphics, Entertainment and Commercial Films (“GECF”) Segment
5.6.2 Eastman Kodak Entertainment Imaging & Commercial Films:
5.6.3 Eastman Kodak Digital Printing and Enterprise (DP&E) Segment
5.7 Fujitsu
5.7.1 Fujitsu fi-6140 Scanners High-Speed Business
5.7.2 Fujitsu Document Scanner fi-6770 is a Fast Production Scanner
5.7.3 Fujitsu ScanSnap S1500 Instant Sheet-Fed Scanner
5.8 Hewlett Packard
5.8.1 Hewlett Packard Revenue
5.8.2 HP Printing and Personal Systems Group
5.8.3 HP Software
5.9 IBM
5.9.1 Recent IBM Major Investments
5.9.2 IBM Strategy
5.9.3 IBM Capital Investment
5.9.4 IBM Business Segments And Capabilities
5.9.5 IBM Integrated Supply Chain
5.9.6 IBM Cloud Computing
5.9.7 IBM Cloud Computing Model
5.9.8 IBM Business Model
5.9.9 IBM Business Analytics
5.9.10 IBM Innovation
5.9.11 SOA Digital Services
5.9.12 IBM Smarter Planet Strategy
5.9.13 IBM Smarter Planet
5.9.14 IBM Social Business
5.9.15 IBM WebSphere SOA Software Capabilities
5.9.16 IBM Information Management Software
5.9.17 IBM Business Analytics and Optimization Strategy
5.9.18 IBM Watson Solutions
5.9.19 IBM Cloud & Smarter Infrastructure Solutions
5.9.20 IBM Software
5.9.21 IBM System Z Mainframe Software
5.9.22 IBM Social Workforce Software Solutions
5.9.23 IBM Rational Software
5.9.24 IBM Mobile Software
5.9.25 IBM MobileFirst
5.9.26 IBM Systems and Technology (STG)
5.9.27 IBM Revenue
5.9.28 IBM IT Strategy
5.9.29 IBM Business Partners
5.9.30 IBM Messaging Extension for Web Application Pattern
5.9.31 IBM Growth Market Initiatives
5.9.32 IBM Business Revenue Segments And Capabilities
5.9.33 IBM Geographic Revenue
5.10 ParaScript
5.10.1 Parascript Partnerships
5.10.2 Parascript Works with Teams from Soviet Academy of Sciences
5.10.3 Parascript Partners
5.11 Patriarch Partners
5.11.1 Patriarch Partners, LLC
5.11.2 Patriarch Partners Companies
5.11.3 Lynn Tilton Owns Scan Optics
5.11.4 Patriarch Partners Lynn Titton
5.11.5 Patriarch Partners Led by Lynn Tilton
5.12 PCM/Sarcom
5.12.1 PCM Solutions
5.12.2 PCM/Sarcom eProcurement with OpsTRACK
5.12.3 PCM/Sarcom Strategic Partnerships
5.13 Scan-Optics
5.13.1 Scan-Optics LLC Nationally Certified Woman Owned Business
5.13.2 Scan Optics Products and Services
5.13.3 Scan Optics Scanning Software Partners
5.13.4 Scan-Optics / ColumbiaTech
5.13.5 Scan-Optics Changes
5.13.6 Scan Optics Document Process Outsourcing
5.13.7 Scan-Optics Transaction And Information Management Work Process
5.14 Scan Store
5.14.1 ScanStore Batch Document Scanning
5.14.2 ScanStore Data Capture Solutions
5.14.3 Scan Store Document Management - Compare
5.14.4 Scan Store Batch Document Scanning -
5.14.5 Scan Store Invoice Data Capture
5.15 Sound Telecom
5.16 Synnex
5.16.1 Synnex / Concentrix:
5.16.2 Synnex / Concentrix OCOC Flexibility
5.16.3 Synnex / Concentrix: Technology
5.16.4 Synnex / Concentrix: Secure Facility Behind OCOC
5.16.5 Synnex / Concentrix: Global Leader in Security, Backup and Availability Solutions
5.17 Xerox
5.17.1 Xerox is Business Process Outsourcing (BPO):
5.17.2 Xerox Strategy and Business Model
5.17.3 Xerox Business Process Outsourcing
5.17.4 Xerox Healthcare Services
5.17.5 Xerox Commercial Services
5.17.6 Xerox Government and Transportation Services
5.17.7 Xerox Information Technology Outsourcing
5.17.8 Xerox Geographic Information
5.17.9 Xerox Revenue
5.18 Electronic Document Management System (EDMS) Vendors
Document Work Process Market Driving Forces
Document Work Process Market Driving Forces
Electronic Document Workflow
Paper Document Workflow
Document Workflow Process Market Driving Forces
Document Work Process Market Shares
Electronic Forms App Document Management Market
1. DOCUMENT WORK PROCESSING MARKET DESCRIPTION AND MARKET DYNAMICS
1.1 Document Work Processing
1.1.1 Key Benefits Of Work Document Processing:
1.2 Work Document Processing Market Shares
1.2.1 Globalization And Rapid Technological Innovation
1.3 Role of BPO
1.4 Increased Competition And Regulation
1.5 Outsourcing Industry Maturing
1.5.1 Team Building as Outsourcing Industry Matures
1.5.2 BPO Vendor Governance: Mitigating Risks, Improving Outcomes
2. DOCUMENT WORK PROCESSING MARKET SHARES AND MARKET FORECASTS
2.1 Document Work Process Market Driving Forces
2.1.1 Document Work Process Market Driving Forces
2.1.2 Electronic Document Workflow
2.1.3 Paper Document Workflow
2.1.4 Document Workflow Process Market Driving Forces
2.2 Document Work Process Market Shares
2.2.1 Xerox Information Technology Outsourcing
2.2.2 Xerox Document Outsourcing
2.2.3 Xerox Entry
2.2.4 Hewlett Packard
2.2.5 Banktec
2.2.6 Document Workflow Process In House Solution Market Segments, Dollars, 2013
2.2.7 Document Workflow Process Business Process Outsourcing BPO Solutions
2.3 Document Work Process Market Forecasts
2.3.1 Inhouse Paper Document Management
2.3.2 Document Process Outsourcing Market Forecasts
2.3.3 Electronic Forms App Document Management Market
2.3.4 Document Sorting and Indexing Software Market Participants
2.4 Document Work Process Market Prices
2.5 Document Work Process Regional Market Analysis
3. WORK DOCUMENT PROCESSING PRODUCT DESCRIPTION
3.1 Xerox Document Work Process Automation
3.1.1 Xerox Document Outsourcing
3.1.2 Xerox Managed Print Services (MPS):
3.1.3 Xerox Centralized Print Services (CPS):
3.1.4 Xerox Document Technology Segment
3.1.5 Xerox Entry
3.1.6 Xerox Mid-Range
3.1.7 Xerox FreeFlow Core to Automate Workflows at the High-End
3.1.8 Xerox Industry-Leading Product Lineup
3.2 Eastman Kodak Records Modernization Using Work Process Roadmap for Technology
3.2.1 Eastman Kodak Government Records Modernization
3.3 Banctec
3.3.1 Banctec Customers
3.3.2 Banctec Client Relationships Provide Domain And Process Expertise123
3.3.3 Banctec Document Workflow Process Markets Have Strong Barriers to Entry.
3.3.4 Banktec Lowered Operational Costs For Clients By Providing A Full Inbound Mail Solution
3.4 Synnex / Concentrix
3.4.1 Concentrix Aligning A Customer
3.4.2 Concentrix Customer Engagement
3.4.3 Concentrix Engages Customer Support
3.4.4 Concentrix Engages During Renewal
3.4.5 Concentrix Innovative Solutions
3.5 IBM Document Processing
3.5.1 IBM Global Process Services
3.5.2 IBM Predictive Analytics To Understand What Could Happen
3.5.3 IBM Document Workflow Process State
3.5.4 IBM Document Routing Analytics Functions
3.5.5 IBM DB2 Content Manager Maps for Document Routing
3.5.6 IBM DB2 Content Manager Work List
3.5.7 IBM Document Routing Process
3.5.8 IBM Business Process Manager Advanced for z/OS
3.6 Fujitsu
3.6.1 Fujitsu Interstage
3.6.2 Fujitsu Automated Process Discovery
3.6.3 Fujitsu Interstage Application Server
3.7 Hewlett Packard
3.7.1 Hewlett Packard Workflow Process Improvement Initiatives
3.7.2 HP BTO Application Solutions
3.7.3 HP Document Management And Workflow Solutions
3.8 Parascript
3.8.1 Parascript Advanced Document Recognition
3.8.2 Parascript Advanced Recognition Software
3.8.3 Parascript Toolkits / SDKs
3.8.4 Parascript FormXtra
3.8.5 Parascript FormXtra® Capture is All Data Types, Any Document Format
3.8.6 Parascript FormXtra® Capture from Anywhere
3.8.7 Parascript FormXtra® Streamlined Functionality
3.8.8 Parascript AddressParcel
3.8.9 Parascript AddressScript
3.8.10 Parascript CheckPlus
3.8.11 CheckPlus International
3.8.12 CheckStock
3.8.13 CheckUltra
3.8.14 CheckUsability
3.8.15 InMailRouter
3.8.16 SignatureOnline
3.8.17 SignatureXpert
3.8.18 Parascript StampVerify
3.8.19 Parascript FormXtra Capture
3.8.20 Parascript Identify Areas Suspicious For Breast Cancer
3.9 ScanStore
3.9.1 ScanStore Data Capture Consulting Services
3.10 Scan-Optics
3.10.1 Scan-Optics Document Process Outsourcing DPO
3.10.2 Scan-Optics LLC Nationally Certified Woman Owned Business Enterprise
3.10.3 Scan-Optics InSource DPO
3.10.4 Scan-Optics CloudSource DPO
3.10.5 Scan Optics High Speed Document Scanners
3.10.6 Scan-Optics’ Document Process Outsourcing
3.10.7 Scan-Optics Reference Accounts
3.10.8 Scan-Optics State Governments Rely On Scan-Optics Every Day
3.10.9 Scan-Optics UK G-Cloud Services Iv– Framework Agreement
3.10.10 Scan-Optics DPO Services
3.10.11 Scan-Optics CloudSource DPO
3.10.12 Scan-Optics Paper To Paper Less CompanyCorporate Headquarters Resources.
3.10.13 Scan-Optics' TAXexpress(TM),
3.10.14 Scan-Optics' ORDERexpress(TM) i
3.10.15 Scan-Optics' PROOFexpress(TM)
3.10.16 Scan-Optics' ImageEMC++
3.10.17 Scan-Optics Network Services
3.10.18 Scan-Optics Software Solutions.
3.11 Datamark
3.12 Ricoh Workflow Consulting Services for Business
3.13 BMC Improves Productivity For Release Process Documentation
3.14 Tibco Document Workflow Automation
3.14.1 Tibco Nimbus Bridging the Gap Between the Business and IT
3.15 OpenText Process Suite Products and Applications
3.16 Appian BPM Software
3.16.1 Appian Cloud BPM
3.17 Adobe LiveCycle ES4
3.17.1 Adobe® LiveCycle Capture and Process Information
3.17.2 Adobe LiveCycle Rights Management ES4
3.17.3 Adobe LiveCycle Digital Signatures ES4
3.18 Mega
3.19 Intalio Open Source BPMS
3.19.1 Intalio Open Source BPMS
3.20 Red Hat Business Process Management
3.20.1 K2 BPM Content Management
3.21 Newgen OmniFlow Server
3.22 Microsoft Middleware
3.23 Sound Telecom
3.24 Connecticut Business Systems Government
4. WORK DOCUMENT PROCESS TECHNOLOGY
4.1 Workflow Consulting Services for Business
4.1.1 Work Process Documentation Guidelines
4.2 Work Process - Levels of Detail
4.2.1 Defining And Communicating Which Level Of Work Process Detail Will Be Documented
5. DOCUMENT WORK PROCESS COMPANY PROFILES
5.1 Adobe
5.1.1 Adobe Creative Cloud
5.1.2 Adobe Digital Publishing Suite
5.1.3 Adobe Photoshop
5.1.4 Adobe Acrobat
5.1.5 Adobe Edge Tools & Services
5.1.6 Adobe Digital Marketing
5.2 BancTec
5.2.1 BancTec Customers
5.2.2 BancTec BPO Revenue
5.2.3 Banctec Strategy
5.3 Coghlin Companies / ColumbiaTech
5.4 Connecticut Business Systems
5.5 Doma
5.5.1 Doma Barcoding and Optical Character Recognition (OCR) Embedded Technologies
5.6 Eastman Kodak
5.6.1 Eastman Kodak Graphics, Entertainment and Commercial Films (“GECF”) Segment
5.6.2 Eastman Kodak Entertainment Imaging & Commercial Films:
5.6.3 Eastman Kodak Digital Printing and Enterprise (DP&E) Segment
5.7 Fujitsu
5.7.1 Fujitsu fi-6140 Scanners High-Speed Business
5.7.2 Fujitsu Document Scanner fi-6770 is a Fast Production Scanner
5.7.3 Fujitsu ScanSnap S1500 Instant Sheet-Fed Scanner
5.8 Hewlett Packard
5.8.1 Hewlett Packard Revenue
5.8.2 HP Printing and Personal Systems Group
5.8.3 HP Software
5.9 IBM
5.9.1 Recent IBM Major Investments
5.9.2 IBM Strategy
5.9.3 IBM Capital Investment
5.9.4 IBM Business Segments And Capabilities
5.9.5 IBM Integrated Supply Chain
5.9.6 IBM Cloud Computing
5.9.7 IBM Cloud Computing Model
5.9.8 IBM Business Model
5.9.9 IBM Business Analytics
5.9.10 IBM Innovation
5.9.11 SOA Digital Services
5.9.12 IBM Smarter Planet Strategy
5.9.13 IBM Smarter Planet
5.9.14 IBM Social Business
5.9.15 IBM WebSphere SOA Software Capabilities
5.9.16 IBM Information Management Software
5.9.17 IBM Business Analytics and Optimization Strategy
5.9.18 IBM Watson Solutions
5.9.19 IBM Cloud & Smarter Infrastructure Solutions
5.9.20 IBM Software
5.9.21 IBM System Z Mainframe Software
5.9.22 IBM Social Workforce Software Solutions
5.9.23 IBM Rational Software
5.9.24 IBM Mobile Software
5.9.25 IBM MobileFirst
5.9.26 IBM Systems and Technology (STG)
5.9.27 IBM Revenue
5.9.28 IBM IT Strategy
5.9.29 IBM Business Partners
5.9.30 IBM Messaging Extension for Web Application Pattern
5.9.31 IBM Growth Market Initiatives
5.9.32 IBM Business Revenue Segments And Capabilities
5.9.33 IBM Geographic Revenue
5.10 ParaScript
5.10.1 Parascript Partnerships
5.10.2 Parascript Works with Teams from Soviet Academy of Sciences
5.10.3 Parascript Partners
5.11 Patriarch Partners
5.11.1 Patriarch Partners, LLC
5.11.2 Patriarch Partners Companies
5.11.3 Lynn Tilton Owns Scan Optics
5.11.4 Patriarch Partners Lynn Titton
5.11.5 Patriarch Partners Led by Lynn Tilton
5.12 PCM/Sarcom
5.12.1 PCM Solutions
5.12.2 PCM/Sarcom eProcurement with OpsTRACK
5.12.3 PCM/Sarcom Strategic Partnerships
5.13 Scan-Optics
5.13.1 Scan-Optics LLC Nationally Certified Woman Owned Business
5.13.2 Scan Optics Products and Services
5.13.3 Scan Optics Scanning Software Partners
5.13.4 Scan-Optics / ColumbiaTech
5.13.5 Scan-Optics Changes
5.13.6 Scan Optics Document Process Outsourcing
5.13.7 Scan-Optics Transaction And Information Management Work Process
5.14 Scan Store
5.14.1 ScanStore Batch Document Scanning
5.14.2 ScanStore Data Capture Solutions
5.14.3 Scan Store Document Management - Compare
5.14.4 Scan Store Batch Document Scanning -
5.14.5 Scan Store Invoice Data Capture
5.15 Sound Telecom
5.16 Synnex
5.16.1 Synnex / Concentrix:
5.16.2 Synnex / Concentrix OCOC Flexibility
5.16.3 Synnex / Concentrix: Technology
5.16.4 Synnex / Concentrix: Secure Facility Behind OCOC
5.16.5 Synnex / Concentrix: Global Leader in Security, Backup and Availability Solutions
5.17 Xerox
5.17.1 Xerox is Business Process Outsourcing (BPO):
5.17.2 Xerox Strategy and Business Model
5.17.3 Xerox Business Process Outsourcing
5.17.4 Xerox Healthcare Services
5.17.5 Xerox Commercial Services
5.17.6 Xerox Government and Transportation Services
5.17.7 Xerox Information Technology Outsourcing
5.17.8 Xerox Geographic Information
5.17.9 Xerox Revenue
5.18 Electronic Document Management System (EDMS) Vendors
LIST OF TABLES AND FIGURES
Table ES-1 37 Document Workflow Process Market Driving Forces
Figure ES-2 39 Document Workflow Process Market Shares, Dollars, 2013
Table 1-1 42 Data Capture and Extraction Functions
Table 1-2 43 Key Benefits Of Work Document Processing:
Table 1-3 44 Onsite DPO installed Systems
Table 1-4 45 DPO Team Set Up Of An Area For Document Preparation
Figure 1-5 46 Document Workflow Process Markets
Table 1-6 48 Globally Integrated Enterprise Requirements
Table 1-7 49 Legislation and Industry Standards In Healthcare
Table 1-8 50 Effects of Legislation and Industry Standards In Healthcare
Table 1-9 66 Facility, Equipment, Processes And Tools
Table 1-10 68 Value In Document Process Outsourcing Projects Decisioning Workflows
Figure 1-11 68 Scan Optics Document Feeder
Table 2-1 75 Document Workflow Process Market Driving Forces
Figure 2-2 77 Document Workflow Process Market Shares, Dollars, 2013
Table 2-3 78 Document Workflow Process Market Shares, Dollars, Worldwide, 2013
Figure 2-4 82 Document Workflow Process In House Solutions Market, Dollars, 2013
Table 2-5 83 Document Workflow Process In House Solution Market Share Dollars, Worldwide, 2013
Figure 2-6 85 Document Workflow Process Business Process 85 Outsourcing BPO Solutions Market Share Dollars, 85 Worldwide, 2013
Table 2-7 85 Document Workflow Process Business Process 85 Outsourcing BPO Solutions Market Share Dollars, 85 Worldwide, 2013
Figure 2-8 86 Document Workflow Process Market Forecasts, Dollars, Worldwide, 2014-2020
Table 2-9 87 Document Workflow Process Market Segments, Document Process Outsourcing, In-House Document Management, and Electronic Forms App Document Management, Dollars, Worldwide, 2014-2020
Figure 2-10 88 Inhouse Paper Document Management Services, Market Forecasts, Dollars, Worldwide, 2014-2020
Figure 2-11 90 Document Processing Outsourcing, Market Forecasts, Dollars, Worldwide, 2014-2020
Figure 2-12 92 Electronic Forms App Document Market Forecasts, Dollars, Worldwide, 2014-2020
Table 2-13 93 Document Sorting and Indexing Software Market Participants
Figure 2-14 95 Document Workflow Process Regional Market Segments, Dollars, 2013
Table 2-15 96 Document Workflow Process Regional Market Segments, 2013
Table 3-1 97 Xerox ITO Services
Table 3-2 98 Xerox ITO Support Client IT Environments
Table 3-3 99 Xerox ITO End-User Computing (EUC) Environments:
Table ES-1 37 Document Workflow Process Market Driving Forces
Figure ES-2 39 Document Workflow Process Market Shares, Dollars, 2013
Table 1-1 42 Data Capture and Extraction Functions
Table 1-2 43 Key Benefits Of Work Document Processing:
Table 1-3 44 Onsite DPO installed Systems
Table 1-4 45 DPO Team Set Up Of An Area For Document Preparation
Figure 1-5 46 Document Workflow Process Markets
Table 1-6 48 Globally Integrated Enterprise Requirements
Table 1-7 49 Legislation and Industry Standards In Healthcare
Table 1-8 50 Effects of Legislation and Industry Standards In Healthcare
Table 1-9 66 Facility, Equipment, Processes And Tools
Table 1-10 68 Value In Document Process Outsourcing Projects Decisioning Workflows
Figure 1-11 68 Scan Optics Document Feeder
Table 2-1 75 Document Workflow Process Market Driving Forces
Figure 2-2 77 Document Workflow Process Market Shares, Dollars, 2013
Table 2-3 78 Document Workflow Process Market Shares, Dollars, Worldwide, 2013
Figure 2-4 82 Document Workflow Process In House Solutions Market, Dollars, 2013
Table 2-5 83 Document Workflow Process In House Solution Market Share Dollars, Worldwide, 2013
Figure 2-6 85 Document Workflow Process Business Process 85 Outsourcing BPO Solutions Market Share Dollars, 85 Worldwide, 2013
Table 2-7 85 Document Workflow Process Business Process 85 Outsourcing BPO Solutions Market Share Dollars, 85 Worldwide, 2013
Figure 2-8 86 Document Workflow Process Market Forecasts, Dollars, Worldwide, 2014-2020
Table 2-9 87 Document Workflow Process Market Segments, Document Process Outsourcing, In-House Document Management, and Electronic Forms App Document Management, Dollars, Worldwide, 2014-2020
Figure 2-10 88 Inhouse Paper Document Management Services, Market Forecasts, Dollars, Worldwide, 2014-2020
Figure 2-11 90 Document Processing Outsourcing, Market Forecasts, Dollars, Worldwide, 2014-2020
Figure 2-12 92 Electronic Forms App Document Market Forecasts, Dollars, Worldwide, 2014-2020
Table 2-13 93 Document Sorting and Indexing Software Market Participants
Figure 2-14 95 Document Workflow Process Regional Market Segments, Dollars, 2013
Table 2-15 96 Document Workflow Process Regional Market Segments, 2013
Table 3-1 97 Xerox ITO Services
Table 3-2 98 Xerox ITO Support Client IT Environments
Table 3-3 99 Xerox ITO End-User Computing (EUC) Environments:
According to the principal author Susan Eustis, “Business document work process management (BPO) supports providing a platform for use by IT. Systems are implemented in a market marked by converged paper and electronic information that needs to be converted to electronic data. Business document work process (BPO) sits on widely dispersed resources that are heterogeneous. IT resources are heterogeneous because each business seeks to utilize technology that is best of breed for solving the particular set of competitive situations they address. This creates a variety of solutions in each business.”
Business Document Work Process Management (BPO) market size at $6.5 billion in 2013 is anticipated to reach $13.6 billion by 2020. Significant growth is driven by the transition to electronic documents and the continuing need to merge the information contained in paper documents with server information, smart phone information, and social media information. Cloud computing market penetration is providing a thrust for creating electronic formatting of information contained on paper.
With smart phones beginning to get significant uptake all over the world. With smart phone and tablet ubiquity, electronic documents are rapidly replacing paper documents. Electronic documents are expected to be replacements for all paper.
Growth of business document work process management (BPO) is a result of IT department efforts to reduce spending on run time, gaining the effect of more hires by decreasing operating costs. Work process efficiency delivers more efficient automated process. BPO enables IT to spend a higher proportion of the budgets on growing the business.
Stacks of decoupled services are purpose built for the enterprise environment that is continuously shifting because of mergers and acquisitions. With decoupled software solutions, the web services and the SOA components can be portable, enhancing the move away from paper documents.
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