Professional Service Automation (PSA) Software: Market Research Report

August 2011 | 369 pages | ID: PA33CB85735EN
Global Industry Analysts, Inc

Abstracts

This report analyzes the worldwide markets for Professional Service Automation (PSA) Software in US$ Million.

The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, and Rest of World.

Annual estimates and forecasts are provided for the period 2009 through 2017.

Also, a six-year historic analysis is provided for these markets.

The report profiles 49 companies including many key and niche players such as ADERANT Holdings, Inc., Aplicor Inc., Autotask Corporation, Compuware Corporation, Connectwise, Inc., Deltek, Inc., Elite Information Systems, Inc., Greentree International Ltd., IPM Global Software, Microsoft Dynamics, NetSuite OpenAir, Oracle Corp., Planview, Inc., Sage (UK) Limited, SAP AG, Tenrox, and Unit4 N.V.

Market data and analytics are derived from primary and secondary research.

Company profiles are mostly extracted from URL research and reported select online sources.

Contents

1.INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

Study Reliability and Reporting Limitations
Disclaimers
Data Interpretation & Reporting Level
Quantitative Techniques & Analytics
Product Definition and Scope of Study

2.INDUSTRY OVERVIEW

A Curtain Raiser
Evolution of PSA Software As a Business Model
Current Scenario: A Review
Cooling World Economy Temporarily Sours Prospects for PSA Software
The World Beyond Recession
Outlook
Noteworthy Market Trends & Drivers
Cost Savings: A Sharp Edged Benefit Driving the Uptake of PSA Solutions
The Cloud Euphoria…
Optimum Resource Utilization
Customer Centric PSA Ignites Interest
Developing Countries Stand At the Forefront of Growth
Integration of PSA Into ERP: The Current Focus Area
Small and Mid-Sized Businesses: The New Focus Segment
Increasing Number of PSOs Prefer SaaS Over On-Premise
Competition: A Review
Market in Consolidation Mode

3.PRODUCT OVERVIEW

Definition
Explaining Professional Services Firms
Prerequisites of an Ideal PSA
Benefits of PSA Software
Streamlining of Operation and Execution
Improvement of Business Performance
Winning More Business
Comparing PSA with other Systems

OVERVIEW OF END-USE SEGMENTS

Corporate
Consulting
Accounting
Construction

4.PRODUCT LAUNCHES

LabTech Software Unveils LabTech 2010.2
Compuware Updates Compuware Changepoint
ConnectWise Introduces Updates to PSA Software
ConnectWise Unveils ConnectWise 2010 Phase 3
Aspire Technologies Unveils QuoteWerks Version 4.5 Build 4
SAP AG Unveils mySAP™ Professional Services
Assistance Software to Introduce Assistance PSA for Microsoft Dynamics CRMTM
Isosceles Finance Introduces Professional Services Automation Service
Pink Elephant Rolls out Project Management Service Offering
NetSuite Introduces New Version of ‘NetSuite OpenAir' for European and UK Market
Tenrox Unveils Summer Heat 2009
Appirio Introduces PSA Solution
Severa Launches Severa 3
Appirio Introduces PSA Application

5.RECENT INDUSTRY ACTIVITY

Financial Force Purchases Appirio PSA
Visma Takes Over Severa
Deltek Takes Over Maconomy
BMC Software Takes Over Phurnace Software
Autotask Takes Over Assets of VARStreet
Lawson Software to Acquire Account4
Eclipse Computing Enters into Partnership with Tenrox
Cloud Services Depot Enters into Partnership with Gaeltek
Tigerpaw Enters into Partnership with Reilly Telecom
NetSuite Expands Reach of NetSuite OpenAir
Quest Software and Tigerpaw Conclude Technical Integration
VaultLogix Integrates Online Backup Solution with Autotask PSA Software
Lloyd's Register Group Implements NetSuite OpenAir PSA Software
Software Implements NetSuite PSA Solution
SonicWALL GSM Integrates with Autotask PSA Platform
6FUSION INTEGRATES WITH CONNECTWISE PSA
Isosceles Finance Expands Service Portfolio to Include PSA
ConnectWise Takes Over CoreConnex
Oracle Takes Over Primavera Software
OpenAir and AIPEX Enter into Partnership
Roaring Penguin Software Integrates with Connect Wise PSA Software
NetSuite to Acquire QuickArrow
NetSuite to Acquire OpenAir
SonicWALL Enters into Integration Partnership with ConnectWise

6.FOCUS ON SELECT PLAYERS

ADERANT Holdings, Inc. (US)
Aplicor Inc (US)
Autotask Corporation (US)
Compuware Corporation (US)
Connectwise, Inc (US)
Deltek, Inc (US)
Elite Information Systems, Inc (US)
Greentree International Ltd (New Zealand)
IPM Global Software (US)
Microsoft Dynamics (US)
NetSuite OpenAir (US)
Oracle Corp (US)
Planview, Inc. (US)
Sage (UK) Limited
SAP AG (Germany)
Tenrox (US)
Unit4 N.V. (The Netherlands)

7.GLOBAL MARKET PERSPECTIVE

Table 1. World Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 2. World Historic Review for Professional Service Automation (PSA) Software by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 3. World 15-Year Perspective for Professional Service Automation (PSA) Software by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets for Years 2003, 2010 and 2017(includes corresponding Graph/Chart)

End-Use Industry

Table 4. World Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software in Consulting Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 5. World Historic Review for Professional Service Automation (PSA) Software in Consulting Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 6. World 15-Year Perspective for Professional Service Automation (PSA) Software in Consulting Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

Table 7. World Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software in Corporate Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 8. World Historic Review for Professional Service Automation (PSA) Software in Corporate Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 9. World 15-Year Perspective for Professional Service Automation (PSA) Software in Corporate Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

Table 10. World Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software in Construction Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 11. World Historic Review for Professional Service Automation (PSA) Software in Construction Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 12. World 15-Year Perspective for Professional Service Automation (PSA) Software in Construction Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

Table 13. World Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software in Accounting Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 14. World Historic Review for Professional Service Automation (PSA) Software in Accounting Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 15. World 15-Year Perspective for Professional Service Automation (PSA) Software in Accounting Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

Table 16. World Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software in Other Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 17. World Historic Review for Professional Service Automation (PSA) Software in Other Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 18. World 15-Year Perspective for Professional Service Automation (PSA) Software in Other Industry by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific, and Rest of World Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

8.THE UNITED STATES

Market Analysis

Table 19. US Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 20. US Historic Review for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 21. US 15-Year Perspective for Professional Service Automation (PSA) Software by End-Use Industry – Percentage Breakdown of Dollar Sales for Consulting, Corporate, Construction, Accounting, and Other Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

9.CANADA

Market Analysis

Table 22. Canadian Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 23. Canadian Historic Review for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 24. Canadian 15-Year Perspective for Professional Service Automation (PSA) Software by End-Use Industry – Percentage Breakdown of Dollar Sales for Consulting, Corporate, Construction, Accounting, and Other Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

10.JAPAN

Market Analysis

Table 25. Japanese Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 26. Japanese Historic Review for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 27. Japanese 15-Year Perspective for Professional Service Automation (PSA) Software by End-Use Industry – Percentage Breakdown of Dollar Sales for Consulting, Corporate, Construction, Accounting, and Other Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

11.EUROPE

Market Analysis

Table 28. European Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software by Geographic Region – France, Germany, Italy, UK, and Rest of Europe Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 29. European Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 30. European Historic Review for Professional Service Automation (PSA) Software by Geographic Region – France, Germany, Italy, UK, and Rest of Europe Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 31. European Historic Review for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 32. European 15-Year Perspective for Professional Service Automation (PSA) Software by Geographic Region – Percentage Breakdown of Dollar Sales for France, Germany, Italy, UK, and Rest of Europe Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

Table 33. European 15-Year Perspective for Professional Service Automation (PSA) Software by End-Use Industry – Percentage Breakdown of Dollar Sales for Consulting, Corporate, Construction, Accounting, and Other Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

11A.FRANCE

Market Analysis

Table 34. French Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 35. French Historic Review for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 36. French 15-Year Perspective for Professional Service Automation (PSA) Software by End-Use Industry – Percentage Breakdown of Dollar Sales for Consulting, Corporate, Construction, Accounting, and Other Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

11B.GERMANY

Market Analysis

Table 37. German Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 38. German Historic Review for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 39. German 15-Year Perspective for Professional Service Automation (PSA) Software by End-Use Industry – Percentage Breakdown of Dollar Sales for Consulting, Corporate, Construction, Accounting, and Other Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

11C.ITALY

Market Analysis

Table 40. Italian Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 41. Italian Historic Review for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 42. Italian 15-Year Perspective for Professional Service Automation (PSA) Software by End-Use Industry – Percentage Breakdown of Dollar Sales for Consulting, Corporate, Construction, Accounting, and Other Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

11D.UNITED KINGDOM

Market Analysis

Table 43. UK Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 44. UK Historic Review for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 45. UK 15-Year Perspective for Professional Service Automation (PSA) Software by End-Use Industry – Percentage Breakdown of Dollar Sales for Consulting, Corporate, Construction, Accounting, and Other Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

11E.REST OF EUROPE

Market Analysis

Table 46. Rest of Europe Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 47. Rest of Europe Historic Review for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 48. Rest of Europe 15-Year Perspective for Professional Service Automation (PSA) Software by End-Use Industry – Percentage Breakdown of Dollar Sales for Consulting, Corporate, Construction, Accounting, and Other Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

12.ASIA-PACIFIC

Market Analysis

Table 49. Asia-Pacific Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 50. Asia-Pacific Historic Review for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 51. Asia-Pacific 15-Year Perspective for Professional Service Automation (PSA) Software by End-Use Industry – Percentage Breakdown of Dollar Sales for Consulting, Corporate, Construction, Accounting, and Other Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

13.REST OF WORLD

Market Analysis

Table 52. Rest of World Recent Past, Current and Future Analysis for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 53. Rest of World Historic Review for Professional Service Automation (PSA) Software by End-Use Industry – Consulting, Corporate, Construction, Accounting, and Other Markets Independently Analyzed with Annual Sales in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 54. Rest of World 15-Year Perspective for Professional Service Automation (PSA) Software by End-Use Industry – Percentage Breakdown of Dollar Sales for Consulting, Corporate, Construction, Accounting, and Other Markets for Years 2003, 2010 and 2017 (includes corresponding Graph/Chart)

COMPETITIVE LANDSCAPE

Total Companies Profiled: 49 (including Divisions/Subsidiaries - 51)
Region/CountryPlayers
The United States
Canada
Europe
Germany
The United Kingdom
Rest of Europe
Asia-Pacific (Excluding Japan)