Facilities Management: Market Research Report

December 2018 | 327 pages | ID: FD777ECDB37EN
Global Industry Analysts, Inc

Abstracts

This report analyzes the worldwide markets for Facilities Management in US$ Million. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, and Rest of World.

Annual estimates and forecasts are provided for the period 2016 through 2024.

Also, a five-year historic analysis is provided for these markets.

Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs.

The report profiles 101 companies including many key and niche players such as -

• ABM Industries Incorporated
• Amey Plc
• Aramark Corporation
• Bellrock Limited
• Bilfinger Europa
• Bouygues Energies & Services

Contents

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

Study Reliability and Reporting Limitations
Disclaimers
Data Interpretation & Reporting Level
Quantitative Techniques & Analytics
Product Definitions and Scope of Study

II. EXECUTIVE SUMMARY

1. INDUSTRY OVERVIEW

Facilities Management – Supporting Core Activities of Businesses
Changing Work Culture in Modern Businesses Enhances Need for Efficient Facilities Management
Facilities Management Market Positioned for Stable Growth
Notable Trends in the Global FM Market – In a Nutshell
Demand for FM Services Continues to Grow at a Strong Rate

Table 1. Global Facilities Management Market by Region (2017E): Percentage Breakdown of Revenues by In-House FM Services and Outsourcing FM Services (includes corresponding Graph/Chart)

Table 2. Global Facilities Management Market by Segment (2017E): Percentage Breakdown of Revenues for In-House FM Services and Outsourced FM Services (includes corresponding Graph/Chart)

Table 3. Penetration of Outsourced FM Services Worldwide - Outsourcing as % of Total Onsite FM Services Market for Select End-Use Markets (includes corresponding Graph/Chart)

IFM Services Find Favor among Businesses

Table 4. Global Integrated Facility Management Market (2017): Percentage Breakdown of Revenues by Application (includes corresponding Graph/Chart)

Table 5. Global Facility Management Services Market by Service Delivery Model - Percentage Breakdown of Revenues for Bundled Services, IFM Services and Single Services for 2017 and 2024 (includes corresponding Graph/Chart)

Developed Regions Lead, Emerging Economies Spearhead Future Growth
Positive Global Economy Buoys General Market Optimism

Table 6. World Real GDP Growth Rates in % by Country/Region for the Period 2016-2018 (includes corresponding Graph/Chart)

Recovery in Construction Activity Worldwide Offer Bright Prospects for FM Market

Table 7. Global Construction Output by Country (2016): Breakdown of Construction Output (US$ Billion) and Percentage Change by 2022 (includes corresponding Graph/Chart)

Table 8. Growth in the Global Construction Market by Sector: 2018-2022 (includes corresponding Graph/Chart)

2. COMPETITIVE LANDSCAPE

Competition in Facilities Management Market Continues to Intensify

Table 9. Leading Players in the Global Facility Management Services Market (2017E): Percentage Breakdown of Revenues for Aramark, Compass, Ecolab, ISS, CBRE/Johnson Controls, Sodexo and Others (includes corresponding Graph/Chart)

Service Offerings of Select Players in the Facility Management Market

Table 10. Global Facility Management Services Market - Share of Top 5 Companies in Select Segments for 2017 (includes corresponding Graph/Chart)

Infrastructure Majors and Property Managers Venture into FM Market

Table 11. Number of M&A Deals in the Facility Management Market for 2014-2016 (includes corresponding Graph/Chart)

3. MARKET TRENDS AND DRIVERS

Cost Reduction – The Prime Driver
Efficiency Enhancements – The Road to Success
Changing Workplace Conditions Influence FM Market
Facility Managers Focus on Specifically Designed Office Spaces As Remote Learning/Working Becomes the Norm
IFM Services Spurs Demand for Multi-Service Providers
Real Estate Sector and Residential Sectors to Benefit from Facility Management Services
Venturing into New Verticals – A Competitive Strategy
Technology Makes In-Roads into FM Space
Technology to Continue Playing a Prominent Role in Outsourced FM Services
Cloud Computing to Drive Adoption of FM Software
Automation and Data Analysis – Vital for Next Generation FM Market
IoT – Rising Prominence in Improving Efficiency of FM Services
Big Data & Analytics – Enabling Smart Decision Making Process
Technology Trends Driving Innovation in Facilities Management
Deep Learning, Artificial Intelligence and Machine Learning
Wireless Protocols
Robotics
Drones
Augmented and Virtual Reality
Wearables and Ruggedized Devices
Talking Technology for User-Machine Interaction
Location-based Services
Role of Software for Developing FM
Rising Significance of Technology in Retail Facilities Management
Technological Sustainability – An Important Trend in FM Market
Increasing Reliance on Automation
Data Security Gains Importance
Workforce Integration and Total FM (TFM) Contracts
Sustainable Building Practices Spur Growth
Contract Cleaning: A Stable & Growing Market
Commercial Sector Leads Contract Cleaning Services Market

Table 12. Global Contract Cleaning Services Market (2017E): Percentage Breakdown of Revenues by End-use Sector - Commercial, Industrial and Residential (includes corresponding Graph/Chart)

Catering Services Market – Outsourcing Gains Prominence
Healthcare Facilities Management Market – Promising Growth in Store
Regulatory Compliance Needs Present Opportunities for FM Service Providers
Challenges in Store
Migration to FM: Not So Easy As it Seems!
Facility Managers Themselves Pose a Risk
Managing the Built Environment: Companies Doing It the Wrong Way!
Market Maturity

4. SERVICE OVERVIEW

Facilities Management – An Introduction
History
Factors Explaining Growth of Facilities Management
Facilities Management Services
Hard Services
Soft Services
Types of FM Services
Facilities Management Outsourcing

5. RECENT INDUSTRY ACTIVITY

Sodexo and Huawei Ink Agreement for IFM Services
Elior Group Takes Over CBM Managed Services
Sodexo Expands Operations in Mainland China
Sodexo Takes Over Morris Corporation
ENGIE Services Becomes FM Service Provider for Polus Towers and Polus City Center
ABM Bags Cleaning Contract from Forest Hills Stadium
Bouygues Wins FM Services Contract from UAL
Bellrock Takes Over Planned Engineering Services Limited
Mitie Bags Repairs and Maintenance from Home Group
ISS Wins Security Services Contract from English Heritage
Mitie Secures Contract for Reactive Repairs and Maintenance Works from Maryhill Housing
Samara Capital Takes Over Sanjay Maintenance Services
Mitie Wins Integrated Facilities Management Services Contract from Thales
ISS Extends Facility Services Partnership with Barclays
Mitie Secures Cleaning and Maintenance Contract from TfL
ISS Secures Technical Services Contract from Paddy Power
ABM Acquires Mechanical Solutions
Bouygues Energies & Services Wins FM Contract from Slough Borough Council
Aramark to Take Over Avendra and AmeriPride Services
KBR Wins FMSO Contract from UK Ministry of Defence
ABM Acquires GCA Services Group
Carter Brothers and Aramark Forge JV to Expand IFM Solutions
ISS Bags New Contracts from Ramboll
Ventia Bags FM Services Contract from Frankston City Council
Renault Renews FM Contract with ACCIONIA Service
Bellrock Takes Over Concerto Support Services
Bellrock Takes Over Stanley Hicks Ltd and Property Solutions
Cofely Services Renames as ENGIE Services
Sodexo Inks IFM Contract with Rio Tinto
ISS Secures FM Contract from Manchester Airports
ISS Wins Contract from Vatenfall
Mitie Secures Merseyrail Cleaning and Maintenance Contract
ISS to Provide Building Maintenance, Cleaning and Security FM Services to RCGP

6. FOCUS ON SELECT PLAYERS

ABM Industries Incorporated (USA)
Amey Plc (UK)
Aramark Corporation (USA)
Bellrock Limited (UK)
Bilfinger Europa (UK)
Bouygues Energies & Services (UK)
CBRE Group, Inc. (USA)
Compass Group Plc (UK)
Cushman & Wakefield (USA)
Elior UK (UK)
EMCOR Group, Inc. (USA)
ENGIE Services, Inc. (Canada)
Etisalat Facilities Management L. L. C (UAE)
Fluor Corporation (USA)
Globe Williams International (Australia)
Interserve Plc (UK)

ISS UK (UK)

ISS A/S (Denmark)
Kier Group plc (UK)
MITIE plc (UK)
Sodexo S. A. (France)
Turner Facilities Management Ltd. (UK)
VINCI Facilities (UK)

7. GLOBAL MARKET PERSPECTIVE

Table 13. World Recent Past, Current and Future Analysis for Facilities Management by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 14. World Historic Review for Facilities Management by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 15. World 14-Year Perspective for Facilities Management by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets for Years 2011, 2017 and 2024 (includes corresponding Graph/Chart)

III. MARKET

1. THE UNITED STATES

A. Market Analysis
Current & Future Analysis
Facilities Management Market in the US – An Overview

Table 16. Facility Management Market in the US (2017E): Percentage Breakdown of Revenues by Segment for In-House FM Services and Outsourced FM Services (includes corresponding Graph/Chart)

Contract Cleaning Services: An Overview

Table 17. Janitorial Service’s Market in the US (2017E): Percentage Breakdown of Revenues by Sector for Educational Facilities, Government, Industrial Plants, Offices, Residences, Retail Complexes and Others (includes corresponding Graph/Chart)

Table 18. Leading Players in the US Janitorial Services Market (2017E): Percentage Breakdown of Revenues for ABM Industries, Jani-King, ServiceMaster and Others (includes corresponding Graph/Chart)

Cleaning Services for Commercial & Industrial Buildings to Grow
Construction Industry Dynamics Set the Tone for Growth in FM Services Market

Table 19. Construction Spending in the US (2012 & 2013): Breakdown of Annual Construction Value in US$ Billion by Type of Construction (includes corresponding Graph/Chart)

Table 20. Residential Construction in the US (2007-2017E): Number of Housing Starts by Type - Single-Family Units and Multi-Family Units (in ‘000) (includes corresponding Graph/Chart)

Strategic Corporate Developments
Select Players
B. Market Analytics

Table 21. US Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 22. US Historic Review for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart)

2. CANADA

A. Market Analysis
Current and Future Analysis
ENGIE Services, Inc. – A Major Player
B. Market Analytics

Table 23. Canadian Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 24. Canadian Historic Review for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart)

3. JAPAN

Market Analysis

Table 25. Japanese Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 26. Japanese Historic Review for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart)

4. EUROPE

A. Market Analysis
Current & Future Analysis
Outsourcing of FM Services Continues to Gain Momentum in Europe

Table 27. European Facilities Management Market (2017E): Percentage Breakdown of Revenues by Segment for In-House FM Services and Outsourced FM Services (includes corresponding Graph/Chart)

Table 28. European Facilities Management Market (2017E): Percentage Breakdown of Revenues for Bundled Services, IFM Services and Single Services (includes corresponding Graph/Chart)

Recovery in Construction Activity to Drive Steady Growth in Demand for FM Services

Table 29. Construction Industry in Europe (2014-2018): Percentage Change in Construction Output for Major Countries (includes corresponding Graph/Chart)

B. Market Analytics

Table 30. European Recent Past, Current and Future Analysis for Facilities Management by Geographic Region - France, Germany, Italy, UK, and Rest of Europe Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 31. European Historic Review for Facilities Management by Geographic Region - France, Germany, Italy, UK, and Rest of Europe Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 32. European 14-Year Perspective for Facilities Management by Geographic Region - Percentage Breakdown of Revenues for France, Germany, Italy, UK, and Rest of Europe Markets for Years 2011, 2017 and 2024 (includes corresponding Graph/Chart)

4A. FRANCE

A. Market Analysis
Current & Future Analysis
Market Overview

Table 33. Facilities Management Market in France (2017E): Percentage Breakdown of Revenues by Segment for In-House FM Services and Outsourced FM Services (includes corresponding Graph/Chart)

Strategic Corporate Development
Sodexo S. A. – A Key Player
B. Market Analytics

Table 34. French Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 35. French Historic Review for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart)

4B. GERMANY

A. Market Analysis
Current & Future Analysis
Facilities Management Market in Germany – An Overview

Table 36. Facilities Management Market in Germany (2017E): Percentage Breakdown of Revenues by Segment for In-House FM Services and Outsourced FM Services (includes corresponding Graph/Chart)

B. Market Analytics

Table 37. German Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 38. German Historic Review for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart)

4C. ITALY

A. Market Analysis
Current & Future Analysis
Market Overview

Table 39. Facilities Management Market in Italy (2017E): Percentage Breakdown of Revenues by Segment for In-House FM Services and Outsourced FM Services (includes corresponding Graph/Chart)

B. Market Analytics

Table 40. Italian Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 41. Italian Historic Review for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart)

4D. THE UNITED KINGDOM

A. Market Analysis
Current & Future Analysis
Market Overview

Table 42. Facilities Management Market in the UK (2017E): Percentage Breakdown of Revenues by Segment for In-House FM Services and Outsourced FM Services (includes corresponding Graph/Chart)

Table 43. UK Facilities Management Market (2017E): Percentage Breakdown of Revenues by Service Type (includes corresponding Graph/Chart)

Table 44. UK Facilities Management Market (2017E): Percentage Breakdown of Revenues by Type of Contract (includes corresponding Graph/Chart)

Apprentice Levy to Address Skills Shortage in FM Market
Competitive Scenario
Strategic Corporate Developments
Select Players
B. Market Analytics

Table 45. UK Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 46. UK Historic Review for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart)

4E. REST OF EUROPE

A. Market Analysis
Current & Future Analysis
Focus on Select Regional Markets
Ireland
Poland

Table 47. Facilities Management Market in Poland (2017E): Percentage Breakdown of Revenues by Segment for In-House FM Services and Outsourced FM Services (includes corresponding Graph/Chart)

Spain
The Netherlands
Nordic Region
Outsourced FM Services Market – An Overview

Table 48. Outsourced Facility Management Market by Service Type in Nordic Region (2017E): Percentage Breakdown of Revenues for Catering, Cleaning, Property Services, Security and Others (includes corresponding Graph/Chart)

Table 49. Outsourced Facility Management Market by Country in Nordic Region (2017E): Percentage Breakdown of Revenues for Denmark, Finland, Norway and Sweden (includes corresponding Graph/Chart)

Table 50. Penetration of Outsourced FM Services in Nordic Region - Outsourced FM Services as % of Total FM Services Market by Service Type for 2017 (includes corresponding Graph/Chart)

Table 51. Penetration of Outsourced FM Services in Nordic Region - Outsourced FM Services as % of Total FM Services Market by Country for 2017 (includes corresponding Graph/Chart)

Table 52. Integrated Facility Management (IFM) as % of Outsourced FM Services Market in Nordic Countries for 2017 (includes corresponding Graph/Chart)

Table 53. Leading Players in Nordic Integrated Facility Management (IFM) Market (2017E): Percentage Breakdown of Revenues for Coor Service Management, ISS, Sodexo and Others (includes corresponding Graph/Chart)

Strategic Corporate Developments
ISS A/S (Denmark) – A Key Player
B. Market Analytics

Table 54. Rest of Europe Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 55. Rest of Europe Historic Review for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart)

5. ASIA-PACIFIC

A. Market Analysis
Current & Future Analysis
IFM Market in Southeast Asia
Focus on Select Regional Markets
Australia

Table 56. Facility Management Market in Australia by End-Use Sector (2017E): Percentage Breakdown of Revenues for Education, Government, Healthcare, Mining & Defense, Private Sector and Others (includes corresponding Graph/Chart)

Table 57. Facility Management Market in Australia by Service Type (2017E): Percentage Breakdown of Revenues for Accommodation Services, Cleaning Services, Maintenance Services, Workplace Safety Services and Others (includes corresponding Graph/Chart)

China

Table 58. Facilities Management Market in China (2017): Percentage Breakdown of Revenues by Segment - In-House FM Services and Outsourced FM Services (includes corresponding Graph/Chart)

Hong Kong
India
A Nascent Yet High Potential Market

Table 59. Opportunity for Outsourced FM Services Market in India - Outsourced FM as % of Total FM Market by End-Use Sector

Table 60. Facility Management Market in India (2017E): Percentage Breakdown of Revenues by Segment for In-House FM Services and Outsourced FM Services (includes corresponding Graph/Chart)

Competitive Landscape
Facilities Management Market in India - Industry Structure
Singapore
FM Services Market – Outsourcing Commands Major Share
Stable Growth for IFM Services Market
Malaysia
Strategic Corporate Developments
Globe Williams International (Australia) – A Major Player
B. Market Analytics

Table 61. Asia-Pacific Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 62. Asia-Pacific Historic Review for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart)

6. REST OF WORLD

A. Market Analysis
Current & Future Analysis
Focus on Select Regional Markets
Middle East
Saudi Arabia

UAE

Qatar
Latin America
Strategic Corporate Development
Etisalat Facilities Management L. L. C (UAE) – A Key Player
B. Market Analytics

Table 63. Rest of World Recent Past, Current and Future Analysis for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 64. Rest of World Historic Review for Facilities Management Analyzed with Annual Revenue Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart)

IV. COMPETITIVE LANDSCAPE

Total Companies Profiled: 101 (including Divisions/Subsidiaries - 114)
The United States (25)
Canada (1)
Europe (58)
  France (5)
  Germany (2)
  The United Kingdom (47)
  Spain (1)
  Rest of Europe (3)
Asia-Pacific (Excluding Japan) (30)