BPO Services in South Korea
BPO Services in South Korea
Summary
BPO Services in South Korea industry profile provides top-line qualitative and quantitative summary information including: market share, market size (value and volume 2016-20, and forecast to 2025). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.
Key Highlights
Summary
BPO Services in South Korea industry profile provides top-line qualitative and quantitative summary information including: market share, market size (value and volume 2016-20, and forecast to 2025). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.
Key Highlights
- BPO services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
- The South Korean BPO services market is expected to generate total revenues of $3.8bn in 2020, representing a compound annual growth rate (CAGR) of 1.9% between 2016 and 2020.
- The HR outsourcing segment is expected to be the market's most lucrative in 2020, with total revenues of $1.1bn, equivalent to 28.5% of the market's overall value.
- Demand for added value solutions from specialized outsourcing providers has been growing through the increasing sophistication of large companies with regards to process automation, social media management and cloud services.
- Save time carrying out entry-level research by identifying the size, growth, and leading players in the bpo services market in South Korea
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in South Korea
- Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the South Korea bpo services market with five year forecasts by both value and volume
- What was the size of the South Korea bpo services market by value in 2020?
- What will be the size of the South Korea bpo services market in 2025?
- What factors are affecting the strength of competition in the South Korea bpo services market?
- How has the market performed over the last five years?
- Who are the top competitiors in South Korea's bpo services market?
1 EXECUTIVE SUMMARY
1.1. Market value
1.2. Market value forecast
1.3. Category segmentation
1.4. Geography segmentation
1.5. Market rivalry
1.6. Competitive Landscape
2 MARKET OVERVIEW
2.1. Market definition
2.2. Market analysis
3 MARKET DATA
3.1. Market value
4 MARKET SEGMENTATION
4.1. Category segmentation
4.2. Geography segmentation
5 MARKET OUTLOOK
5.1. Market value forecast
6 FIVE FORCES ANALYSIS
6.1. Summary
6.2. Buyer power
6.3. Supplier power
6.4. New entrants
6.5. Threat of substitutes
6.6. Degree of rivalry
7 COMPETITIVE LANDSCAPE
7.1. Who are the leading players?
7.2. What strategies do the leading players follow?
7.3. What were the most recent market developments?
8 COMPANY PROFILES
8.1. Accenture plc
8.2. TMF Group Holding B.V.
9 MACROECONOMIC INDICATORS
9.1. Country data
10 APPENDIX
10.1. Methodology
10.2. Industry associations
10.3. Related MarketLine research
10.4. About MarketLine
1.1. Market value
1.2. Market value forecast
1.3. Category segmentation
1.4. Geography segmentation
1.5. Market rivalry
1.6. Competitive Landscape
2 MARKET OVERVIEW
2.1. Market definition
2.2. Market analysis
3 MARKET DATA
3.1. Market value
4 MARKET SEGMENTATION
4.1. Category segmentation
4.2. Geography segmentation
5 MARKET OUTLOOK
5.1. Market value forecast
6 FIVE FORCES ANALYSIS
6.1. Summary
6.2. Buyer power
6.3. Supplier power
6.4. New entrants
6.5. Threat of substitutes
6.6. Degree of rivalry
7 COMPETITIVE LANDSCAPE
7.1. Who are the leading players?
7.2. What strategies do the leading players follow?
7.3. What were the most recent market developments?
8 COMPANY PROFILES
8.1. Accenture plc
8.2. TMF Group Holding B.V.
9 MACROECONOMIC INDICATORS
9.1. Country data
10 APPENDIX
10.1. Methodology
10.2. Industry associations
10.3. Related MarketLine research
10.4. About MarketLine
LIST OF TABLES
Table 1: South Korea bpo services market value: $ million, 2016-20(e)
Table 2: South Korea bpo services market category segmentation: $ million, 2020(e)
Table 3: South Korea bpo services market geography segmentation: $ million, 2020(e)
Table 4: South Korea bpo services market value forecast: $ million, 2020-25
Table 5: Accenture plc: key facts
Table 6: Accenture plc: Key Employees
Table 7: Accenture plc: Key Employees Continued
Table 8: TMF Group Holding B.V.: key facts
Table 9: TMF Group Holding B.V.: Key Employees
Table 10: South Korea size of population (million), 2016-20
Table 11: South Korea gdp (constant 2005 prices, $ billion), 2016-20
Table 12: South Korea gdp (current prices, $ billion), 2016-20
Table 13: South Korea inflation, 2016-20
Table 14: South Korea consumer price index (absolute), 2016-20
Table 15: South Korea exchange rate, 2015-19
Table 1: South Korea bpo services market value: $ million, 2016-20(e)
Table 2: South Korea bpo services market category segmentation: $ million, 2020(e)
Table 3: South Korea bpo services market geography segmentation: $ million, 2020(e)
Table 4: South Korea bpo services market value forecast: $ million, 2020-25
Table 5: Accenture plc: key facts
Table 6: Accenture plc: Key Employees
Table 7: Accenture plc: Key Employees Continued
Table 8: TMF Group Holding B.V.: key facts
Table 9: TMF Group Holding B.V.: Key Employees
Table 10: South Korea size of population (million), 2016-20
Table 11: South Korea gdp (constant 2005 prices, $ billion), 2016-20
Table 12: South Korea gdp (current prices, $ billion), 2016-20
Table 13: South Korea inflation, 2016-20
Table 14: South Korea consumer price index (absolute), 2016-20
Table 15: South Korea exchange rate, 2015-19
LIST OF FIGURES
Figure 1: South Korea bpo services market value: $ million, 2016-20(e)
Figure 2: South Korea bpo services market category segmentation: % share, by value, 2020(e)
Figure 3: South Korea bpo services market geography segmentation: % share, by value, 2020(e)
Figure 4: South Korea bpo services market value forecast: $ million, 2020-25
Figure 5: Forces driving competition in the bpo services market in South Korea, 2020
Figure 6: Drivers of buyer power in the bpo services market in South Korea, 2020
Figure 7: Drivers of supplier power in the bpo services market in South Korea, 2020
Figure 8: Factors influencing the likelihood of new entrants in the bpo services market in South Korea, 2020
Figure 9: Factors influencing the threat of substitutes in the bpo services market in South Korea, 2020
Figure 10: Drivers of degree of rivalry in the bpo services market in South Korea, 2020
COMPANIES MENTIONED
Accenture plc
TMF Group Holding B.V.
Figure 1: South Korea bpo services market value: $ million, 2016-20(e)
Figure 2: South Korea bpo services market category segmentation: % share, by value, 2020(e)
Figure 3: South Korea bpo services market geography segmentation: % share, by value, 2020(e)
Figure 4: South Korea bpo services market value forecast: $ million, 2020-25
Figure 5: Forces driving competition in the bpo services market in South Korea, 2020
Figure 6: Drivers of buyer power in the bpo services market in South Korea, 2020
Figure 7: Drivers of supplier power in the bpo services market in South Korea, 2020
Figure 8: Factors influencing the likelihood of new entrants in the bpo services market in South Korea, 2020
Figure 9: Factors influencing the threat of substitutes in the bpo services market in South Korea, 2020
Figure 10: Drivers of degree of rivalry in the bpo services market in South Korea, 2020
COMPANIES MENTIONED
Accenture plc
TMF Group Holding B.V.
