Retail in Saudi Arabia
Retail in Saudi Arabia continued to experience positive growth in current value terms in 2023 with the end of the pandemic and improved consumer confidence helping to encourage spending. Although the Saudi economy actually contracted in 2023 due to a drop in oil revenue when it came to the Kingdom’s non-oil economy there continued to be growth, with retail playing an important role in this. Retail is undergoing major changes which are being driven by shifting consumer behaviours and new governme...
Euromonitor International's Retail in Saudi Arabia report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.
Product coverage: Retail E-Commerce, Retail Offline.
Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.
Why buy this report?
Euromonitor International's Retail in Saudi Arabia report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.
Product coverage: Retail E-Commerce, Retail Offline.
Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.
Why buy this report?
- Get a detailed picture of the Retail market;
- Pinpoint growth sectors and identify factors driving change;
- Understand the competitive environment, the market’s major players and leading brands;
- Use five-year forecasts to assess how the market is predicted to develop.
Retail in Saudi Arabia
Euromonitor International
March 2024
LIST OF CONTENTS AND TABLES
RETAIL IN SAUDI ARABIA
EXECUTIVE SUMMARY
Retail in 2023: The big picture
E-commerce thriving as retailers continue to invest in an omnichannel approach
Retailers adopt personalised marketing strategies
What next for retail?
OPERATING ENVIRONMENT
Informal retail
Opening hours for physical retail
Summary 1 Standard Opening Hours by Channel Type 2023
Seasonality
Ramadan and Eid-al Fitr
National day
Back to school
White Friday
MARKET DATA
Table 1 Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2018-2023
Table 2 Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2018-2023
Table 3 Sales in Retail Offline by Channel: Value 2018-2023
Table 4 Sales in Retail Offline by Channel: % Value Growth 2018-2023
Table 5 Retail Offline Outlets by Channel: Units 2018-2023
Table 6 Retail Offline Outlets by Channel: % Unit Growth 2018-2023
Table 7 Sales in Retail E-Commerce by Product: Value 2018-2023
Table 8 Sales in Retail E-Commerce by Product: % Value Growth 2018-2023
Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2018-2023
Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 11 Sales in Grocery Retailers by Channel: Value 2018-2023
Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2018-2023
Table 13 Grocery Retailers Outlets by Channel: Units 2018-2023
Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2018-2023
Table 15 Non-Grocery Retailers: Value Sales, Outlets and Selling Space 2018-2023
Table 16 Non-Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 17 Sales in Non-Grocery Retailers by Channel: Value 2018-2023
Table 18 Sales in Non-Grocery Retailers by Channel: % Value Growth 2018-2023
Table 19 Non-Grocery Retailers Outlets by Channel: Units 2018-2023
Table 20 Non-Grocery Retailers Outlets by Channel: % Unit Growth 2018-2023
Table 21 Retail GBO Company Shares: % Value 2019-2023
Table 22 Retail GBN Brand Shares: % Value 2020-2023
Table 23 Retail Offline GBO Company Shares: % Value 2019-2023
Table 24 Retail Offline GBN Brand Shares: % Value 2020-2023
Table 25 Retail Offline LBN Brand Shares: Outlets 2020-2023
Table 26 Retail E-Commerce GBO Company Shares: % Value 2019-2023
Table 27 Retail E-Commerce GBN Brand Shares: % Value 2020-2023
Table 28 Grocery Retailers GBO Company Shares: % Value 2019-2023
Table 29 Grocery Retailers GBN Brand Shares: % Value 2020-2023
Table 30 Grocery Retailers LBN Brand Shares: Outlets 2020-2023
Table 31 Non-Grocery Retailers GBO Company Shares: % Value 2019-2023
Table 32 Non-Grocery Retailers GBN Brand Shares: % Value 2020-2023
Table 33 Non-Grocery Retailers LBN Brand Shares: Outlets 2020-2023
Table 34 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2023-2028
Table 35 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2023-2028
Table 36 Forecast Sales in Retail Offline by Channel: Value 2023-2028
Table 37 Forecast Sales in Retail Offline by Channel: % Value Growth 2023-2028
Table 38 Forecast Retail Offline Outlets by Channel: Units 2023-2028
Table 39 Forecast Retail Offline Outlets by Channel: % Unit Growth 2023-2028
Table 40 Forecast Sales in Retail E-Commerce by Product: Value 2023-2028
Table 41 Forecast Sales in Retail E-Commerce by Product: % Value Growth 2023-2028
Table 42 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 43 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
Table 44 Forecast Sales in Grocery Retailers by Channel: Value 2023-2028
Table 45 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2023-2028
Table 46 Forecast Grocery Retailers Outlets by Channel: Units 2023-2028
Table 47 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2023-2028
Table 48 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 49 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
Table 50 Forecast Sales in Non-Grocery Retailers by Channel: Value 2023-2028
Table 51 Forecast Sales in Non-Grocery Retailers by Channel: % Value Growth 2023-2028
Table 52 Forecast Non-Grocery Retailers Outlets by Channel: Units 2023-2028
Table 53 Forecast Non-Grocery Retailers Outlets by Channel: % Unit Growth 2023-2028
DISCLAIMER
SOURCES
Summary 2 Research Sources
CONVENIENCE RETAILERS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Convenience stores thriving thanks to high traffic locations and targeted offering
Forecourt retailers entering a period of consolidation as new legislation introduced in Saudi Arabia
New players investing in convenience stores
PROSPECTS AND OPPORTUNITIES
Strategic partnerships with delivery services can support sales of convenience stores
Favourable outlook for convenience retailers as players eye opportunities for expansion
Players to focus on differentiating their offer to encourage repeat business
CHANNEL DATA
Table 54 Convenience Retailers: Value Sales, Outlets and Selling Space 2018-2023
Table 55 Convenience Retailers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 56 Sales in Convenience Retailers by Channel: Value 2018-2023
Table 57 Sales in Convenience Retailers by Channel: % Value Growth 2018-2023
Table 58 Convenience Retailers GBO Company Shares: % Value 2019-2023
Table 59 Convenience Retailers GBN Brand Shares: % Value 2020-2023
Table 60 Convenience Retailers LBN Brand Shares: Outlets 2020-2023
Table 61 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 62 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
Table 63 Forecast Sales in Convenience Retailers by Channel: Value 2023-2028
Table 64 Forecast Sales in Convenience Retailers by Channel: % Value Growth 2023-2028
DISCOUNTERS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Al Dukan retains a monopoly in the discounters channel
Discounters benefit from increased price sensitivity of Saudi consumers but face growing competition from other grocery retailing channels
Competition grows from other grocery retailing channels and e-commerce in 2023
PROSPECTS AND OPPORTUNITIES
Discounters still holds some potential in Saudi Arabia but unlikely to challenge the dominance of supermarkets and hypermarkets
Fostering strong customer-retailer relationship is key to further growth
Discounters likely to open in strategic locations outside of urban centres
CHANNEL DATA
Table 65 Discounters: Value Sales, Outlets and Selling Space 2018-2023
Table 66 Discounters: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 67 Discounters GBO Company Shares: % Value 2019-2023
Table 68 Discounters GBN Brand Shares: % Value 2020-2023
Table 69 Discounters LBN Brand Shares: Outlets 2020-2023
Table 70 Discounters Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 71 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
HYPERMARKETS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
PIF acquires share in Tamimi Markets in 2023
Lulu continues to expand its presence with new branches, services and partnerships
Hyper Panda invests in revamped design, offerings and partnerships
PROSPECTS AND OPPORTUNITIES
Hypermarkets to leverage AI to increase targeted marketing
Private label set to play a bigger role in hypermarkets over the forecast period
Leading retail chains eye expansion and development plans
CHANNEL DATA
Table 72 Hypermarkets: Value Sales, Outlets and Selling Space 2018-2023
Table 73 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 74 Hypermarkets GBO Company Shares: % Value 2019-2023
Table 75 Hypermarkets GBN Brand Shares: % Value 2020-2023
Table 76 Hypermarkets LBN Brand Shares: Outlets 2020-2023
Table 77 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 78 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
SUPERMARKETS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Supermarkets respond to changing consumer demands with a focus on health, transparency and convenience
Supermarkets offer loyalty programmes, gift vouchers and new services to encourage repeat business
Supermarkets forced to adapt to the evolving needs and demands of the market
PROSPECTS AND OPPORTUNITIES
Market saturation may pose a threat to the growth of supermarkets in the forecast period although e-commerce could present new opportunities
More supermarkets are expected to open as Saudi Arabia looks to increase the number of visitors to the Kingdom
Supermarkets will need to invest in modernising their stores and offering additional products and services
CHANNEL DATA
Table 79 Supermarkets: Value Sales, Outlets and Selling Space 2018-2023
Table 80 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 81 Supermarkets GBO Company Shares: % Value 2019-2023
Table 82 Supermarkets GBN Brand Shares: % Value 2020-2023
Table 83 Supermarkets LBN Brand Shares: Outlets 2020-2023
Table 84 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 85 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
SMALL LOCAL GROCERS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Modern grocery retailers and e-commerce present a significant threat to the growth of small local grocers
Small local grocers required to meet new municipal conditions to obtain permit to operate
Small local grocers remain a vital part of the community
PROSPECTS AND OPPORTUNITIES
Competition from modern retail channels likely to challenge the growth of small local grocers
Small local grocers expected to increasingly focus on the use of local suppliers
Small local grocers may need to adapt to remain relevant
CHANNEL DATA
Table 86 Small Local Grocers: Value Sales, Outlets and Selling Space 2018-2023
Table 87 Small Local Grocers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 88 Small Local Grocers GBO Company Shares: % Value 2019-2023
Table 89 Small Local Grocers GBN Brand Shares: % Value 2020-2023
Table 90 Small Local Grocers LBN Brand Shares: Outlets 2020-2023
Table 91 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 92 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
APPAREL AND FOOTWEAR SPECIALISTS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Apparel and footwear thriving in Saudi Arabia
International brands seek to increase their presence in the country
Shopping malls evolve presenting new opportunities for apparel and footwear specialists
PROSPECTS AND OPPORTUNITIES
Vision 2030 plans and investments point towards a bright future for apparel and footwear specialists
Saudi Arabia to promote local fashion as part of its Vision 2030 strategy
E-commerce set to play an increasingly important role in the future of apparel and footwear in Saudi Arabia
CHANNEL DATA
Table 93 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space 2018-2023
Table 94 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 95 Apparel and Footwear Specialists GBO Company Shares: % Value 2019-2023
Table 96 Apparel and Footwear Specialists GBN Brand Shares: % Value 2020-2023
Table 97 Apparel and Footwear Specialists LBN Brand Shares: Outlets 2020-2023
Table 98 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 99 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
APPLIANCES AND ELECTRONICS SPECIALISTS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Extended warranties provide new sales opportunities as appliances and electronics specialists look to capitalise on growing demand
Retailers form strategic partnerships and collaborations to increase their presence
New partnerships present new opportunities for appliances and electronics specialists
PROSPECTS AND OPPORTUNITIES
Retailers to leverage technology, AI and festive occasions to boost sales and build engagement
Digital marketing and BNPL services becoming more commonplace
Players will need to invest omnichannel strategies
CHANNEL DATA
Table 100 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space 2018-2023
Table 101 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 102 Appliances and Electronics Specialists GBO Company Shares: % Value 2019-2023
Table 103 Appliances and Electronics Specialists GBN Brand Shares: % Value 2020-2023
Table 104 Appliances and Electronics Specialists LBN Brand Shares: Outlets 2020-2023
Table 105 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 106 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
HEALTH AND BEAUTY SPECIALISTS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Social media and influencer marketing drives growth for beauty specialists in Saudi Arabia
Pharmacies continue to expand their presence in the country led by favourable demographics
Health and beauty specialists continues to expand led by Al Nahdi Medical Co
PROSPECTS AND OPPORTUNITIES
Beauty specialists likely to leverage technology in the forecast period to offer more personalised products and services to customers
Pharmacies to focus on value based services in the forecast period
Economic growth and Vision 2030 likely to present further growth opportunities for health and beauty specialists
CHANNEL DATA
Table 107 Health and Beauty Specialists: Value Sales, Outlets and Selling Space 2018-2023
Table 108 Health and Beauty Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 109 Sales in Health and Beauty Specialists by Channel: Value 2018-2023
Table 110 Sales in Health and Beauty Specialists by Channel: % Value Growth 2018-2023
Table 111 Health and Beauty Specialists GBO Company Shares: % Value 2019-2023
Table 112 Health and Beauty Specialists GBN Brand Shares: % Value 2020-2023
Table 113 Health and Beauty Specialists LBN Brand Shares: Outlets 2020-2023
Table 114 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 115 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
Table 116 Forecast Sales in Health and Beauty Specialists by Channel: Value 2023-2028
Table 117 Forecast Sales in Health and Beauty Specialists by Channel: % Value Growth 2023-2028
HOME PRODUCTS SPECIALISTS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Home product specialists see steady growth in 2023 as players see mixed results
IKEA partners with WebEngage as competition from more affordable stores and channels intensifies
Home products specialists deploy loyalty programmes and BNPL services to encourage sales
PROSPECTS AND OPPORTUNITIES
Social media and new technology should help home products specialists to capitalise on the growing interest in DIY and interior design
Growing housing market will aid sales for home products in the foreseen years
New entrants likely to be attracted by the market’s potential but they will face tough competition from existing players
CHANNEL DATA
Table 118 Home Products Specialists: Value Sales, Outlets and Selling Space 2018-2023
Table 119 Home Products Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 120 Sales in Home Products Specialists by Channel: Value 2018-2023
Table 121 Sales in Home Products Specialists by Channel: % Value Growth 2018-2023
Table 122 Home Products Specialists GBO Company Shares: % Value 2019-2023
Table 123 Home Products Specialists GBN Brand Shares: % Value 2020-2023
Table 124 Home Products Specialists LBN Brand Shares: Outlets 2020-2023
Table 125 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 126 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
Table 127 Forecast Sales in Home Products Specialists by Channel: Value 2023-2028
Table 128 Forecast Sales in Home Products Specialists by Channel: % Value Growth 2023-2028
GENERAL MERCHANDISE STORES IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Consumers favour department stores that offer a strong value proposition
The variety stores channel continues to expand in the country with consumers attracted by strong value proposition
Social media aids in encouraging new sales for the channel while thriving tourism industry brings new shoppers to the Kingdom
PROSPECTS AND OPPORTUNITIES
E-commerce could threaten in-store sales
Higher tourism footfall likely to boost sales in general merchandise stores
Variety stores and department stores may need to evolve in order to remain successful in the market
CHANNEL DATA
Table 129 General Merchandise Stores: Value Sales, Outlets and Selling Space 2018-2023
Table 130 General Merchandise Stores: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 131 Sales in General Merchandise Stores by Channel: Value 2018-2023
Table 132 Sales in General Merchandise Stores by Channel: % Value Growth 2018-2023
Table 133 General Merchandise Stores GBO Company Shares: % Value 2019-2023
Table 134 General Merchandise Stores GBN Brand Shares: % Value 2020-2023
Table 135 General Merchandise Stores LBN Brand Shares: Outlets 2020-2023
Table 136 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 137 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
Table 138 Forecast Sales in General Merchandise Stores by Channel: Value 2023-2028
Table 139 Forecast Sales in General Merchandise Stores by Channel: % Value Growth 2023-2028
DIRECT SELLING IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Al Manhal Water Factory leads direct selling
Beauty and personal care direct selling facing mounting competition from other retail channels
Price increases limit growth in direct selling
PROSPECTS AND OPPORTUNITIES
Bottled water is expected to remain a driving force of growth in direct selling
Beauty and personal care direct selling facing strong competition
Social media and e-commerce present new opportunities but direct selling will remain about the personal touch
CHANNEL DATA
Table 140 Direct Selling by Product: Value 2018-2023
Table 141 Direct Selling by Product: % Value Growth 2018-2023
Table 142 Direct Selling GBO Company Shares: % Value 2019-2023
Table 143 Direct Selling GBN Brand Shares: % Value 2020-2023
Table 144 Direct Selling Forecasts by Product: Value 2023-2028
Table 145 Direct Selling Forecasts by Product: % Value Growth 2023-2028
VENDING IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Vending machines becoming more advanced as consumers become more demanding
Saudi Energy Ministry grants first license for LPG cylinder vending machines
Reverse vending machines expand their presence in Saudi Arabia while retail developments present new opportunities for sales
PROSPECTS AND OPPORTUNITIES
Increase in tourism footfall and new commercial shopping areas creating new vending opportunities
Vending machines expected to provide more diverse options for consumption
Cash-only vending machines likely to be phased out during the forecast period
CHANNEL DATA
Table 146 Vending by Product: Value 2018-2023
Table 147 Vending by Product: % Value Growth 2018-2023
Table 148 Vending GBO Company Shares: % Value 2019-2023
Table 149 Vending GBN Brand Shares: % Value 2020-2023
Table 150 Vending Forecasts by Product: Value 2023-2028
Table 151 Vending Forecasts by Product: % Value Growth 2023-2028
RETAIL E-COMMERCE IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Saudi Arabia's e-commerce market is driving the growth of retail sector
Ministry of Commerce lays out new reforms to improve the quality of service received by consumers when shopping online
Competition heating up as Amazon opens new facility in Riyadh while Fawaz Alhokair Group launches Cenomi
PROSPECTS AND OPPORTUNITIES
Homegrown players expected to gain a stronger foothold in the market
Growth of e-commerce forms part of Saudi Arabia’s Vision 2030
E-commerce looks set for a bright future in Saudi Arabia
CHANNEL DATA
Table 152 Retail E-Commerce by Channel: Value 2017-2022
Table 153 Retail E-Commerce by Channel: % Value Growth 2017-2022
Table 154 Retail E-Commerce by Product: Value 2017-2022
Table 155 Retail E-Commerce by Product: % Value Growth 2017-2022
Table 156 Retail E-Commerce GBO Company Shares: % Value 2018-2022
Table 157 Retail E-Commerce GBN Brand Shares: % Value 2019-2022
Table 158 Forecast Retail E-Commerce by Channel: Value 2022-2027
Table 159 Forecast Retail E-Commerce by Channel: % Value Growth 2022-2027
Table 160 Forecast Retail E-Commerce by Product: Value 2022-2027
Table 161 Forecast Retail E-Commerce by Product: % Value Growth 2022-2027
Euromonitor International
March 2024
LIST OF CONTENTS AND TABLES
RETAIL IN SAUDI ARABIA
EXECUTIVE SUMMARY
Retail in 2023: The big picture
E-commerce thriving as retailers continue to invest in an omnichannel approach
Retailers adopt personalised marketing strategies
What next for retail?
OPERATING ENVIRONMENT
Informal retail
Opening hours for physical retail
Summary 1 Standard Opening Hours by Channel Type 2023
Seasonality
Ramadan and Eid-al Fitr
National day
Back to school
White Friday
MARKET DATA
Table 1 Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2018-2023
Table 2 Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2018-2023
Table 3 Sales in Retail Offline by Channel: Value 2018-2023
Table 4 Sales in Retail Offline by Channel: % Value Growth 2018-2023
Table 5 Retail Offline Outlets by Channel: Units 2018-2023
Table 6 Retail Offline Outlets by Channel: % Unit Growth 2018-2023
Table 7 Sales in Retail E-Commerce by Product: Value 2018-2023
Table 8 Sales in Retail E-Commerce by Product: % Value Growth 2018-2023
Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2018-2023
Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 11 Sales in Grocery Retailers by Channel: Value 2018-2023
Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2018-2023
Table 13 Grocery Retailers Outlets by Channel: Units 2018-2023
Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2018-2023
Table 15 Non-Grocery Retailers: Value Sales, Outlets and Selling Space 2018-2023
Table 16 Non-Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 17 Sales in Non-Grocery Retailers by Channel: Value 2018-2023
Table 18 Sales in Non-Grocery Retailers by Channel: % Value Growth 2018-2023
Table 19 Non-Grocery Retailers Outlets by Channel: Units 2018-2023
Table 20 Non-Grocery Retailers Outlets by Channel: % Unit Growth 2018-2023
Table 21 Retail GBO Company Shares: % Value 2019-2023
Table 22 Retail GBN Brand Shares: % Value 2020-2023
Table 23 Retail Offline GBO Company Shares: % Value 2019-2023
Table 24 Retail Offline GBN Brand Shares: % Value 2020-2023
Table 25 Retail Offline LBN Brand Shares: Outlets 2020-2023
Table 26 Retail E-Commerce GBO Company Shares: % Value 2019-2023
Table 27 Retail E-Commerce GBN Brand Shares: % Value 2020-2023
Table 28 Grocery Retailers GBO Company Shares: % Value 2019-2023
Table 29 Grocery Retailers GBN Brand Shares: % Value 2020-2023
Table 30 Grocery Retailers LBN Brand Shares: Outlets 2020-2023
Table 31 Non-Grocery Retailers GBO Company Shares: % Value 2019-2023
Table 32 Non-Grocery Retailers GBN Brand Shares: % Value 2020-2023
Table 33 Non-Grocery Retailers LBN Brand Shares: Outlets 2020-2023
Table 34 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: Value 2023-2028
Table 35 Forecast Sales in Retail by Retail Offline vs Retail E-Commerce: % Value Growth 2023-2028
Table 36 Forecast Sales in Retail Offline by Channel: Value 2023-2028
Table 37 Forecast Sales in Retail Offline by Channel: % Value Growth 2023-2028
Table 38 Forecast Retail Offline Outlets by Channel: Units 2023-2028
Table 39 Forecast Retail Offline Outlets by Channel: % Unit Growth 2023-2028
Table 40 Forecast Sales in Retail E-Commerce by Product: Value 2023-2028
Table 41 Forecast Sales in Retail E-Commerce by Product: % Value Growth 2023-2028
Table 42 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 43 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
Table 44 Forecast Sales in Grocery Retailers by Channel: Value 2023-2028
Table 45 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2023-2028
Table 46 Forecast Grocery Retailers Outlets by Channel: Units 2023-2028
Table 47 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2023-2028
Table 48 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 49 Non-Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
Table 50 Forecast Sales in Non-Grocery Retailers by Channel: Value 2023-2028
Table 51 Forecast Sales in Non-Grocery Retailers by Channel: % Value Growth 2023-2028
Table 52 Forecast Non-Grocery Retailers Outlets by Channel: Units 2023-2028
Table 53 Forecast Non-Grocery Retailers Outlets by Channel: % Unit Growth 2023-2028
DISCLAIMER
SOURCES
Summary 2 Research Sources
CONVENIENCE RETAILERS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Convenience stores thriving thanks to high traffic locations and targeted offering
Forecourt retailers entering a period of consolidation as new legislation introduced in Saudi Arabia
New players investing in convenience stores
PROSPECTS AND OPPORTUNITIES
Strategic partnerships with delivery services can support sales of convenience stores
Favourable outlook for convenience retailers as players eye opportunities for expansion
Players to focus on differentiating their offer to encourage repeat business
CHANNEL DATA
Table 54 Convenience Retailers: Value Sales, Outlets and Selling Space 2018-2023
Table 55 Convenience Retailers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 56 Sales in Convenience Retailers by Channel: Value 2018-2023
Table 57 Sales in Convenience Retailers by Channel: % Value Growth 2018-2023
Table 58 Convenience Retailers GBO Company Shares: % Value 2019-2023
Table 59 Convenience Retailers GBN Brand Shares: % Value 2020-2023
Table 60 Convenience Retailers LBN Brand Shares: Outlets 2020-2023
Table 61 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 62 Convenience Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
Table 63 Forecast Sales in Convenience Retailers by Channel: Value 2023-2028
Table 64 Forecast Sales in Convenience Retailers by Channel: % Value Growth 2023-2028
DISCOUNTERS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Al Dukan retains a monopoly in the discounters channel
Discounters benefit from increased price sensitivity of Saudi consumers but face growing competition from other grocery retailing channels
Competition grows from other grocery retailing channels and e-commerce in 2023
PROSPECTS AND OPPORTUNITIES
Discounters still holds some potential in Saudi Arabia but unlikely to challenge the dominance of supermarkets and hypermarkets
Fostering strong customer-retailer relationship is key to further growth
Discounters likely to open in strategic locations outside of urban centres
CHANNEL DATA
Table 65 Discounters: Value Sales, Outlets and Selling Space 2018-2023
Table 66 Discounters: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 67 Discounters GBO Company Shares: % Value 2019-2023
Table 68 Discounters GBN Brand Shares: % Value 2020-2023
Table 69 Discounters LBN Brand Shares: Outlets 2020-2023
Table 70 Discounters Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 71 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
HYPERMARKETS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
PIF acquires share in Tamimi Markets in 2023
Lulu continues to expand its presence with new branches, services and partnerships
Hyper Panda invests in revamped design, offerings and partnerships
PROSPECTS AND OPPORTUNITIES
Hypermarkets to leverage AI to increase targeted marketing
Private label set to play a bigger role in hypermarkets over the forecast period
Leading retail chains eye expansion and development plans
CHANNEL DATA
Table 72 Hypermarkets: Value Sales, Outlets and Selling Space 2018-2023
Table 73 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 74 Hypermarkets GBO Company Shares: % Value 2019-2023
Table 75 Hypermarkets GBN Brand Shares: % Value 2020-2023
Table 76 Hypermarkets LBN Brand Shares: Outlets 2020-2023
Table 77 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 78 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
SUPERMARKETS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Supermarkets respond to changing consumer demands with a focus on health, transparency and convenience
Supermarkets offer loyalty programmes, gift vouchers and new services to encourage repeat business
Supermarkets forced to adapt to the evolving needs and demands of the market
PROSPECTS AND OPPORTUNITIES
Market saturation may pose a threat to the growth of supermarkets in the forecast period although e-commerce could present new opportunities
More supermarkets are expected to open as Saudi Arabia looks to increase the number of visitors to the Kingdom
Supermarkets will need to invest in modernising their stores and offering additional products and services
CHANNEL DATA
Table 79 Supermarkets: Value Sales, Outlets and Selling Space 2018-2023
Table 80 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 81 Supermarkets GBO Company Shares: % Value 2019-2023
Table 82 Supermarkets GBN Brand Shares: % Value 2020-2023
Table 83 Supermarkets LBN Brand Shares: Outlets 2020-2023
Table 84 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 85 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
SMALL LOCAL GROCERS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Modern grocery retailers and e-commerce present a significant threat to the growth of small local grocers
Small local grocers required to meet new municipal conditions to obtain permit to operate
Small local grocers remain a vital part of the community
PROSPECTS AND OPPORTUNITIES
Competition from modern retail channels likely to challenge the growth of small local grocers
Small local grocers expected to increasingly focus on the use of local suppliers
Small local grocers may need to adapt to remain relevant
CHANNEL DATA
Table 86 Small Local Grocers: Value Sales, Outlets and Selling Space 2018-2023
Table 87 Small Local Grocers: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 88 Small Local Grocers GBO Company Shares: % Value 2019-2023
Table 89 Small Local Grocers GBN Brand Shares: % Value 2020-2023
Table 90 Small Local Grocers LBN Brand Shares: Outlets 2020-2023
Table 91 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 92 Small Local Grocers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
APPAREL AND FOOTWEAR SPECIALISTS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Apparel and footwear thriving in Saudi Arabia
International brands seek to increase their presence in the country
Shopping malls evolve presenting new opportunities for apparel and footwear specialists
PROSPECTS AND OPPORTUNITIES
Vision 2030 plans and investments point towards a bright future for apparel and footwear specialists
Saudi Arabia to promote local fashion as part of its Vision 2030 strategy
E-commerce set to play an increasingly important role in the future of apparel and footwear in Saudi Arabia
CHANNEL DATA
Table 93 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space 2018-2023
Table 94 Apparel and Footwear Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 95 Apparel and Footwear Specialists GBO Company Shares: % Value 2019-2023
Table 96 Apparel and Footwear Specialists GBN Brand Shares: % Value 2020-2023
Table 97 Apparel and Footwear Specialists LBN Brand Shares: Outlets 2020-2023
Table 98 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 99 Apparel and Footwear Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
APPLIANCES AND ELECTRONICS SPECIALISTS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Extended warranties provide new sales opportunities as appliances and electronics specialists look to capitalise on growing demand
Retailers form strategic partnerships and collaborations to increase their presence
New partnerships present new opportunities for appliances and electronics specialists
PROSPECTS AND OPPORTUNITIES
Retailers to leverage technology, AI and festive occasions to boost sales and build engagement
Digital marketing and BNPL services becoming more commonplace
Players will need to invest omnichannel strategies
CHANNEL DATA
Table 100 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space 2018-2023
Table 101 Appliances and Electronics Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 102 Appliances and Electronics Specialists GBO Company Shares: % Value 2019-2023
Table 103 Appliances and Electronics Specialists GBN Brand Shares: % Value 2020-2023
Table 104 Appliances and Electronics Specialists LBN Brand Shares: Outlets 2020-2023
Table 105 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 106 Appliances and Electronics Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
HEALTH AND BEAUTY SPECIALISTS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Social media and influencer marketing drives growth for beauty specialists in Saudi Arabia
Pharmacies continue to expand their presence in the country led by favourable demographics
Health and beauty specialists continues to expand led by Al Nahdi Medical Co
PROSPECTS AND OPPORTUNITIES
Beauty specialists likely to leverage technology in the forecast period to offer more personalised products and services to customers
Pharmacies to focus on value based services in the forecast period
Economic growth and Vision 2030 likely to present further growth opportunities for health and beauty specialists
CHANNEL DATA
Table 107 Health and Beauty Specialists: Value Sales, Outlets and Selling Space 2018-2023
Table 108 Health and Beauty Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 109 Sales in Health and Beauty Specialists by Channel: Value 2018-2023
Table 110 Sales in Health and Beauty Specialists by Channel: % Value Growth 2018-2023
Table 111 Health and Beauty Specialists GBO Company Shares: % Value 2019-2023
Table 112 Health and Beauty Specialists GBN Brand Shares: % Value 2020-2023
Table 113 Health and Beauty Specialists LBN Brand Shares: Outlets 2020-2023
Table 114 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 115 Health and Beauty Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
Table 116 Forecast Sales in Health and Beauty Specialists by Channel: Value 2023-2028
Table 117 Forecast Sales in Health and Beauty Specialists by Channel: % Value Growth 2023-2028
HOME PRODUCTS SPECIALISTS IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Home product specialists see steady growth in 2023 as players see mixed results
IKEA partners with WebEngage as competition from more affordable stores and channels intensifies
Home products specialists deploy loyalty programmes and BNPL services to encourage sales
PROSPECTS AND OPPORTUNITIES
Social media and new technology should help home products specialists to capitalise on the growing interest in DIY and interior design
Growing housing market will aid sales for home products in the foreseen years
New entrants likely to be attracted by the market’s potential but they will face tough competition from existing players
CHANNEL DATA
Table 118 Home Products Specialists: Value Sales, Outlets and Selling Space 2018-2023
Table 119 Home Products Specialists: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 120 Sales in Home Products Specialists by Channel: Value 2018-2023
Table 121 Sales in Home Products Specialists by Channel: % Value Growth 2018-2023
Table 122 Home Products Specialists GBO Company Shares: % Value 2019-2023
Table 123 Home Products Specialists GBN Brand Shares: % Value 2020-2023
Table 124 Home Products Specialists LBN Brand Shares: Outlets 2020-2023
Table 125 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 126 Home Products Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
Table 127 Forecast Sales in Home Products Specialists by Channel: Value 2023-2028
Table 128 Forecast Sales in Home Products Specialists by Channel: % Value Growth 2023-2028
GENERAL MERCHANDISE STORES IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Consumers favour department stores that offer a strong value proposition
The variety stores channel continues to expand in the country with consumers attracted by strong value proposition
Social media aids in encouraging new sales for the channel while thriving tourism industry brings new shoppers to the Kingdom
PROSPECTS AND OPPORTUNITIES
E-commerce could threaten in-store sales
Higher tourism footfall likely to boost sales in general merchandise stores
Variety stores and department stores may need to evolve in order to remain successful in the market
CHANNEL DATA
Table 129 General Merchandise Stores: Value Sales, Outlets and Selling Space 2018-2023
Table 130 General Merchandise Stores: Value Sales, Outlets and Selling Space: % Growth 2018-2023
Table 131 Sales in General Merchandise Stores by Channel: Value 2018-2023
Table 132 Sales in General Merchandise Stores by Channel: % Value Growth 2018-2023
Table 133 General Merchandise Stores GBO Company Shares: % Value 2019-2023
Table 134 General Merchandise Stores GBN Brand Shares: % Value 2020-2023
Table 135 General Merchandise Stores LBN Brand Shares: Outlets 2020-2023
Table 136 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space 2023-2028
Table 137 General Merchandise Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2023-2028
Table 138 Forecast Sales in General Merchandise Stores by Channel: Value 2023-2028
Table 139 Forecast Sales in General Merchandise Stores by Channel: % Value Growth 2023-2028
DIRECT SELLING IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Al Manhal Water Factory leads direct selling
Beauty and personal care direct selling facing mounting competition from other retail channels
Price increases limit growth in direct selling
PROSPECTS AND OPPORTUNITIES
Bottled water is expected to remain a driving force of growth in direct selling
Beauty and personal care direct selling facing strong competition
Social media and e-commerce present new opportunities but direct selling will remain about the personal touch
CHANNEL DATA
Table 140 Direct Selling by Product: Value 2018-2023
Table 141 Direct Selling by Product: % Value Growth 2018-2023
Table 142 Direct Selling GBO Company Shares: % Value 2019-2023
Table 143 Direct Selling GBN Brand Shares: % Value 2020-2023
Table 144 Direct Selling Forecasts by Product: Value 2023-2028
Table 145 Direct Selling Forecasts by Product: % Value Growth 2023-2028
VENDING IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Vending machines becoming more advanced as consumers become more demanding
Saudi Energy Ministry grants first license for LPG cylinder vending machines
Reverse vending machines expand their presence in Saudi Arabia while retail developments present new opportunities for sales
PROSPECTS AND OPPORTUNITIES
Increase in tourism footfall and new commercial shopping areas creating new vending opportunities
Vending machines expected to provide more diverse options for consumption
Cash-only vending machines likely to be phased out during the forecast period
CHANNEL DATA
Table 146 Vending by Product: Value 2018-2023
Table 147 Vending by Product: % Value Growth 2018-2023
Table 148 Vending GBO Company Shares: % Value 2019-2023
Table 149 Vending GBN Brand Shares: % Value 2020-2023
Table 150 Vending Forecasts by Product: Value 2023-2028
Table 151 Vending Forecasts by Product: % Value Growth 2023-2028
RETAIL E-COMMERCE IN SAUDI ARABIA
KEY DATA FINDINGS
2023 DEVELOPMENTS
Saudi Arabia's e-commerce market is driving the growth of retail sector
Ministry of Commerce lays out new reforms to improve the quality of service received by consumers when shopping online
Competition heating up as Amazon opens new facility in Riyadh while Fawaz Alhokair Group launches Cenomi
PROSPECTS AND OPPORTUNITIES
Homegrown players expected to gain a stronger foothold in the market
Growth of e-commerce forms part of Saudi Arabia’s Vision 2030
E-commerce looks set for a bright future in Saudi Arabia
CHANNEL DATA
Table 152 Retail E-Commerce by Channel: Value 2017-2022
Table 153 Retail E-Commerce by Channel: % Value Growth 2017-2022
Table 154 Retail E-Commerce by Product: Value 2017-2022
Table 155 Retail E-Commerce by Product: % Value Growth 2017-2022
Table 156 Retail E-Commerce GBO Company Shares: % Value 2018-2022
Table 157 Retail E-Commerce GBN Brand Shares: % Value 2019-2022
Table 158 Forecast Retail E-Commerce by Channel: Value 2022-2027
Table 159 Forecast Retail E-Commerce by Channel: % Value Growth 2022-2027
Table 160 Forecast Retail E-Commerce by Product: Value 2022-2027
Table 161 Forecast Retail E-Commerce by Product: % Value Growth 2022-2027
