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Global Customer Information Management Market - Premium Insight, Competitive News Feed Analysis, Company Usability Profiles, Market Sizing & Forecasts to 2025

July 2019 | 100 pages | ID: G12108F91C0FEN
360iResearch

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The Global Customer Information Management Market is expected to grow from USD 921.68 Million in 2018 to USD 1,831.89 Million by the end of 2025 at a Compound Annual Growth Rate (CAGR) of 10.31%.

The positioning of the Global Customer Information Management Market vendors in FPNV Positioning Matrix are determined by Business Strategy (Business Growth, Industry Coverage, Financial Viability, and Channel Support) and Product Satisfaction (Value for Money, Ease of Use, Product Features, and Customer Support) and placed into four quadrants (F: Forefront, P: Pathfinders, N: Niche, and V: Vital).

The report deeply explores the recent significant developments by the leading vendors and innovation profiles in the Global Customer Information Management Market including are Fluentgrid, Hansen, Itineris, Oracle, SAP, Advanced Utility Systems, Cayenta, Engineering, Ferranti Computer Systems, Gentrack, IBM, Indra, Milestone Utility Services, Northstar Utilities, Open International, Vertexone, and Wipro.

On the basis of Component, the Global Customer Information Management Market is studied across Services and Solution.

On the basis of Application, the Global Customer Information Management Market is studied across Electricity and Power Management, Utility Gas Management, and Water and Wastewater Management.

On the basis of Deployment, the Global Customer Information Management Market is studied across Cloud and On-Premises.

For the detailed coverage of the study, the market has been geographically divided into the Americas, Asia-Pacific, and Europe, Middle East & Africa. The report provides details of qualitative and quantitative insights about the major countries in the region and taps the major regional developments in detail.

In the report, we have covered two proprietary models, the FPNV Positioning Matrix and Competitive Strategic Window. The FPNV Positioning Matrix analyses the competitive market place for the players in terms of product satisfaction and business strategy they adopt to sustain in the market. The Competitive Strategic Window analyses the competitive landscape in terms of markets, applications, and geographies. The Competitive Strategic Window helps the vendor define an alignment or fit between their capabilities and opportunities for future growth prospects. During a forecast period, it defines the optimal or favorable fit for the vendors to adopt successive merger and acquisitions strategies, geography expansion, research & development, new product introduction strategies to execute further business expansion and growth.

Research Methodology:

Our market forecasting is based on a market model derived from market connectivity, dynamics, and identified influential factors around which assumptions about the market are made. These assumptions are enlightened by fact-bases, put by primary and secondary research instruments, regressive analysis and an extensive connect with industry people. Market forecasting derived from in-depth understanding attained from future market spending patterns provides quantified insight to support your decision-making process. The interview is recorded, and the information gathered in put on the drawing board with the information collected through secondary research.

The report provides insights on the following pointers:
1. Market Penetration: Provides comprehensive information on sulfuric acid offered by the key players in the Global Customer Information Management Market
2. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and new product developments in the Global Customer Information Management Market
3. Market Development: Provides in-depth information about lucrative emerging markets and analyzes the markets for the Global Customer Information Management Market
4. Market Diversification: Provides detailed information about new products launches, untapped geographies, recent developments, and investments in the Global Customer Information Management Market
5. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, and manufacturing capabilities of the leading players in the Global Customer Information Management Market

The report answers questions such as:
1. What is the market size of Customer Information Management market in the Global?
2. What are the factors that affect the growth in the Global Customer Information Management Market over the forecast period?
3. What is the competitive position in the Global Customer Information Management Market?
4. Which are the best product areas to be invested in over the forecast period in the Global Customer Information Management Market?
5. What are the opportunities in the Global Customer Information Management Market?
6. What are the modes of entering the Global Customer Information Management Market?
1. PREFACE

1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Stakeholders

2. RESEARCH & FORECASTING

2.1. Research Methodology
  2.1.1. Research Process
  2.1.2. Research Framework
  2.1.3. Research Reliability & Validity
  2.1.4. Research Assumptions
2.2. Forecasting Methodology
2.3. Research Outcome
  2.3.1. 360iResearch Competitive Strategic Window
    2.3.1.1. Leverage Zone
    2.3.1.2. Vantage Zone
    2.3.1.3. Speculative Zone
    2.3.1.4. Bottleneck Zone
  2.3.2. 360iResearch FPNV Positioning Matrix
    2.3.2.1. 360iResearch Quadrants
      2.3.2.1.1. Forefront
      2.3.2.1.2. Pathfinders
      2.3.2.1.3. Niche
      2.3.2.1.4. Vital
    2.3.2.2. Business Strategy
      2.3.2.2.1. Business Growth
      2.3.2.2.2. Industry Coverage
      2.3.2.2.3. Financial Viability
      2.3.2.2.4. Channel Support
    2.3.2.3. Product Satisfaction
      2.3.2.3.1. Value for Money
      2.3.2.3.2. Ease of Use
      2.3.2.3.3. Product Features
      2.3.2.3.4. Customer Support

3. EXECUTIVE SUMMARY

3.1. Outlook in the Customer Information Management Market
3.2. Opportunities in the Customer Information Management Market

4. PREMIUM INSIGHT

4.1. Market Connectivity
4.2. Market Dynamics
  4.2.1. Drivers
    4.2.1.1. Growing utility consumption accelerated by technology
    4.2.1.2. Emerging IoT and cloud-based application
    4.2.1.3. Smart city initiative connecting customers across systems
  4.2.2. Restraints
    4.2.2.1. Stringent government data regulation for customer information
  4.2.3. Opportunities
    4.2.3.1. Incorporation of AI with customer information system
  4.2.4. Challenges
    4.2.4.1. Concern associated with the cybersecurity
4.3. Porter’s Five Forces Analysis
  4.3.1. Threat of New Entrants
  4.3.2. Threat of Substitutes
  4.3.3. Bargaining Power of Customers
  4.3.4. Bargaining Power of Suppliers
  4.3.5. Industry Rivalry
4.4. Industry Trends

5. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET, BY COMPONENT

5.1. Overview
5.2. Market Sizing & Forecasting
5.3. Services
  5.3.1. Implementation Service
  5.3.2. Legacy Extension Consulting Service
  5.3.3. Support Service
5.4. Solution

6. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET, BY APPLICATION

6.1. Overview
6.2. Market Sizing & Forecasting
6.3. Electricity and Power Management
6.4. Utility Gas Management
6.5. Water and Wastewater Management

7. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET, BY DEPLOYMENT

7.1. Overview
7.2. Market Sizing & Forecasting
7.3. Cloud
7.4. On-Premises

8. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET, BY GEOGRAPHY

8.1. Overview
8.2. Market Sizing & Forecasting
8.3. Americas
  8.3.1. Overview
  8.3.2. Market Sizing & Forecasting
  8.3.3. Argentina
  8.3.4. Brazil
  8.3.5. Canada
  8.3.6. Mexico
  8.3.7. United States
8.4. Asia-Pacific
  8.4.1. Overview
  8.4.2. Market Sizing & Forecasting
  8.4.3. Australia
  8.4.4. China
  8.4.5. India
  8.4.6. Japan
8.5. Europe, Middle East & Africa
  8.5.1. Overview
  8.5.2. Market Sizing & Forecasting
  8.5.3. France
  8.5.4. Germany
  8.5.5. Italy
  8.5.6. Spain
  8.5.7. United Kingdom

9. COMPETITIVE LANDSCAPE

9.1. 360iResearch FPNV Positioning Matrix for Global Customer Information Management Market
9.2. Market Vendor Ranking Analysis for Global Customer Information Management Market
9.3. Competitive News Feed Analysis for Global Customer Information Management Market

10. COMPANY USABILITY PROFILES

10.1. Fluentgrid
  10.1.1. Overview
  10.1.2. Strategy
  10.1.3. SWOT
10.2. Hansen
  10.2.1. Overview
  10.2.2. Strategy
  10.2.3. SWOT
10.3. Itineris
  10.3.1. Overview
  10.3.2. Strategy
  10.3.3. SWOT
10.4. Oracle
  10.4.1. Overview
  10.4.2. Strategy
  10.4.3. SWOT
10.5. SAP
  10.5.1. Overview
  10.5.2. Strategy
  10.5.3. SWOT
10.6. Advanced Utility Systems
10.7. Cayenta
10.8. Engineering
10.9. Ferranti Computer Systems
10.10. Gentrack
10.11. IBM
10.12. Indra
10.13. Milestone Utility Services
10.14. Northstar Utilities
10.15. Open International
10.16. Vertexone
10.17. Wipro

11. APPENDIX

11.1. Discussion Guide
11.2. Top Reports
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  11.2.4. Global B2B Travel Market - Premium Insight, Competitive News Feed Analysis, Company Usability Profiles, Market Sizing & Forecasts to 2025
  11.2.5. Global Varicose Vein Treatment Devices Market - Premium Insight, Competitive News Feed Analysis, Company Usability Profiles, Market Sizing & Forecasts to 2025
11.3. Author Details


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