Global CRM Outsourcing Market Report 2019, Competitive Landscape, Trends and Opportunities
The CRM Outsourcing market has witnessed growth from USD XX million to USD XX million from 2014 to 2019. With the CAGR of X.X%, this market is estimated to reach USD XX million in 2026.
The report mainly studies the size, recent trends and development status of the CRM Outsourcing market, as well as investment opportunities, government policy, market dynamics (drivers, restraints, opportunities), supply chain and competitive landscape. Technological innovation and advancement will further optimize the performance of the product, making it more widely used in downstream applications. Moreover, Porter's Five Forces Analysis (potential entrants, suppliers, substitutes, buyers, industry competitors) provides crucial information for knowing the CRM Outsourcing market.
Major players in the global CRM Outsourcing market include:
Accenture
Aegis
3i infotech
Teletech
West
Firstsource
Infosys
Tata Consultancy Services
WNS
IBM
Capgemini
Genpact
NCO Financial
Teleperformance
Hinduja Global Solutions
Wipro
Aditya Birla Minacs
HP
Convergys
Sitel
HCL
Intelenet
Xerox
EXL
Cognizant
On the basis of types, the CRM Outsourcing market is primarily split into:
Communications Management
Multi-Channel Customer Engagement
Analytic Solutions
Others
On the basis of applications, the market covers:
Retail
BFSI
Telecom & IT
Healthcare
Others
Geographically, the report includes the research on production, consumption, revenue, market share and growth rate, and forecast (2014-2026) of the following regions:
Chapter 2 is about the market landscape and major players. It provides competitive situation and market concentration status along with the basic information of these players.
Chapter 3 provides a full-scale analysis of major players in CRM Outsourcing industry. The basic information, as well as the profiles, applications and specifications of products market performance along with Business Overview are offered.
Chapter 4 gives a worldwide view of CRM Outsourcing market. It includes production, market share revenue, price, and the growth rate by type.
Chapter 5 focuses on the application of CRM Outsourcing, by analyzing the consumption and its growth rate of each application.
Chapter 6 is about production, consumption, export, and import of CRM Outsourcing in each region.
Chapter 7 pays attention to the production, revenue, price and gross margin of CRM Outsourcing in markets of different regions. The analysis on production, revenue, price and gross margin of the global market is covered in this part.
Chapter 8 concentrates on manufacturing analysis, including key raw material analysis, cost structure analysis and process analysis, making up a comprehensive analysis of manufacturing cost.
Chapter 9 introduces the industrial chain of CRM Outsourcing. Industrial chain analysis, raw material sources and downstream buyers are analyzed in this chapter.
Chapter 10 provides clear insights into market dynamics.
Chapter 11 prospects the whole CRM Outsourcing market, including the global production and revenue forecast, regional forecast. It also foresees the CRM Outsourcing market by type and application.
Chapter 12 concludes the research findings and refines all the highlights of the study.
Chapter 13 introduces the research methodology and sources of research data for your understanding.
Years considered for this report:
The report mainly studies the size, recent trends and development status of the CRM Outsourcing market, as well as investment opportunities, government policy, market dynamics (drivers, restraints, opportunities), supply chain and competitive landscape. Technological innovation and advancement will further optimize the performance of the product, making it more widely used in downstream applications. Moreover, Porter's Five Forces Analysis (potential entrants, suppliers, substitutes, buyers, industry competitors) provides crucial information for knowing the CRM Outsourcing market.
Major players in the global CRM Outsourcing market include:
Accenture
Aegis
3i infotech
Teletech
West
Firstsource
Infosys
Tata Consultancy Services
WNS
IBM
Capgemini
Genpact
NCO Financial
Teleperformance
Hinduja Global Solutions
Wipro
Aditya Birla Minacs
HP
Convergys
Sitel
HCL
Intelenet
Xerox
EXL
Cognizant
On the basis of types, the CRM Outsourcing market is primarily split into:
Communications Management
Multi-Channel Customer Engagement
Analytic Solutions
Others
On the basis of applications, the market covers:
Retail
BFSI
Telecom & IT
Healthcare
Others
Geographically, the report includes the research on production, consumption, revenue, market share and growth rate, and forecast (2014-2026) of the following regions:
- United States
- Europe (Germany, UK, France, Italy, Spain, Russia, Poland)
- China
- Japan
- India
- Southeast Asia (Malaysia, Singapore, Philippines, Indonesia, Thailand, Vietnam)
- Central and South America (Brazil, Mexico, Colombia)
- Middle East and Africa (Saudi Arabia, United Arab Emirates, Turkey, Egypt, South Africa, Nigeria)
- Other Regions
Chapter 2 is about the market landscape and major players. It provides competitive situation and market concentration status along with the basic information of these players.
Chapter 3 provides a full-scale analysis of major players in CRM Outsourcing industry. The basic information, as well as the profiles, applications and specifications of products market performance along with Business Overview are offered.
Chapter 4 gives a worldwide view of CRM Outsourcing market. It includes production, market share revenue, price, and the growth rate by type.
Chapter 5 focuses on the application of CRM Outsourcing, by analyzing the consumption and its growth rate of each application.
Chapter 6 is about production, consumption, export, and import of CRM Outsourcing in each region.
Chapter 7 pays attention to the production, revenue, price and gross margin of CRM Outsourcing in markets of different regions. The analysis on production, revenue, price and gross margin of the global market is covered in this part.
Chapter 8 concentrates on manufacturing analysis, including key raw material analysis, cost structure analysis and process analysis, making up a comprehensive analysis of manufacturing cost.
Chapter 9 introduces the industrial chain of CRM Outsourcing. Industrial chain analysis, raw material sources and downstream buyers are analyzed in this chapter.
Chapter 10 provides clear insights into market dynamics.
Chapter 11 prospects the whole CRM Outsourcing market, including the global production and revenue forecast, regional forecast. It also foresees the CRM Outsourcing market by type and application.
Chapter 12 concludes the research findings and refines all the highlights of the study.
Chapter 13 introduces the research methodology and sources of research data for your understanding.
Years considered for this report:
- Historical Years: 2014-2018
- Base Year: 2019
- Estimated Year: 2019
- Forecast Period: 2019-2026
1 CRM OUTSOURCING MARKET OVERVIEW
1.1 Product Overview and Scope of CRM Outsourcing
1.2 CRM Outsourcing Segment by Type
1.2.1 Global CRM Outsourcing Production and CAGR (%) Comparison by Type (2014-2026)
1.2.2 The Market Profile of Communications Management
1.2.3 The Market Profile of Multi-Channel Customer Engagement
1.2.4 The Market Profile of Analytic Solutions
1.2.5 The Market Profile of Others
1.3 Global CRM Outsourcing Segment by Application
1.3.1 CRM Outsourcing Consumption (Sales) Comparison by Application (2014-2026)
1.3.2 The Market Profile of Retail
1.3.3 The Market Profile of BFSI
1.3.4 The Market Profile of Telecom & IT
1.3.5 The Market Profile of Healthcare
1.3.6 The Market Profile of Others
1.4 Global CRM Outsourcing Market by Region (2014-2026)
1.4.1 Global CRM Outsourcing Market Size (Value) and CAGR (%) Comparison by Region (2014-2026)
1.4.2 United States CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3 Europe CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.1 Germany CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.2 UK CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.3 France CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.4 Italy CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.5 Spain CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.6 Russia CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.7 Poland CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.4 China CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.5 Japan CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.6 India CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7 Southeast Asia CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7.1 Malaysia CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7.2 Singapore CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7.3 Philippines CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7.4 Indonesia CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7.5 Thailand CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7.6 Vietnam CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.8 Central and South America CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.8.1 Brazil CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.8.2 Mexico CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.8.3 Colombia CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9 Middle East and Africa CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9.1 Saudi Arabia CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9.2 United Arab Emirates CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9.3 Turkey CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9.4 Egypt CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9.5 South Africa CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9.6 Nigeria CRM Outsourcing Market Status and Prospect (2014-2026)
1.5 Global Market Size (Value) of CRM Outsourcing (2014-2026)
1.5.1 Global CRM Outsourcing Revenue Status and Outlook (2014-2026)
1.5.2 Global CRM Outsourcing Production Status and Outlook (2014-2026)
2 GLOBAL CRM OUTSOURCING MARKET LANDSCAPE BY PLAYER
2.1 Global CRM Outsourcing Production and Share by Player (2014-2019)
2.2 Global CRM Outsourcing Revenue and Market Share by Player (2014-2019)
2.3 Global CRM Outsourcing Average Price by Player (2014-2019)
2.4 CRM Outsourcing Manufacturing Base Distribution, Sales Area and Product Type by Player
2.5 CRM Outsourcing Market Competitive Situation and Trends
2.5.1 CRM Outsourcing Market Concentration Rate
2.5.2 CRM Outsourcing Market Share of Top 3 and Top 6 Players
2.5.3 Mergers & Acquisitions, Expansion
3 PLAYERS PROFILES
3.1 Accenture
3.1.1 Accenture Basic Information, Manufacturing Base, Sales Area and Competitors
3.1.2 CRM Outsourcing Product Profiles, Application and Specification
3.1.3 Accenture CRM Outsourcing Market Performance (2014-2019)
3.1.4 Accenture Business Overview
3.2 Aegis
3.2.1 Aegis Basic Information, Manufacturing Base, Sales Area and Competitors
3.2.2 CRM Outsourcing Product Profiles, Application and Specification
3.2.3 Aegis CRM Outsourcing Market Performance (2014-2019)
3.2.4 Aegis Business Overview
3.3 3i infotech
3.3.1 3i infotech Basic Information, Manufacturing Base, Sales Area and Competitors
3.3.2 CRM Outsourcing Product Profiles, Application and Specification
3.3.3 3i infotech CRM Outsourcing Market Performance (2014-2019)
3.3.4 3i infotech Business Overview
3.4 Teletech
3.4.1 Teletech Basic Information, Manufacturing Base, Sales Area and Competitors
3.4.2 CRM Outsourcing Product Profiles, Application and Specification
3.4.3 Teletech CRM Outsourcing Market Performance (2014-2019)
3.4.4 Teletech Business Overview
3.5 West
3.5.1 West Basic Information, Manufacturing Base, Sales Area and Competitors
3.5.2 CRM Outsourcing Product Profiles, Application and Specification
3.5.3 West CRM Outsourcing Market Performance (2014-2019)
3.5.4 West Business Overview
3.6 Firstsource
3.6.1 Firstsource Basic Information, Manufacturing Base, Sales Area and Competitors
3.6.2 CRM Outsourcing Product Profiles, Application and Specification
3.6.3 Firstsource CRM Outsourcing Market Performance (2014-2019)
3.6.4 Firstsource Business Overview
3.7 Infosys
3.7.1 Infosys Basic Information, Manufacturing Base, Sales Area and Competitors
3.7.2 CRM Outsourcing Product Profiles, Application and Specification
3.7.3 Infosys CRM Outsourcing Market Performance (2014-2019)
3.7.4 Infosys Business Overview
3.8 Tata Consultancy Services
3.8.1 Tata Consultancy Services Basic Information, Manufacturing Base, Sales Area and Competitors
3.8.2 CRM Outsourcing Product Profiles, Application and Specification
3.8.3 Tata Consultancy Services CRM Outsourcing Market Performance (2014-2019)
3.8.4 Tata Consultancy Services Business Overview
3.9 WNS
3.9.1 WNS Basic Information, Manufacturing Base, Sales Area and Competitors
3.9.2 CRM Outsourcing Product Profiles, Application and Specification
3.9.3 WNS CRM Outsourcing Market Performance (2014-2019)
3.9.4 WNS Business Overview
3.10 IBM
3.10.1 IBM Basic Information, Manufacturing Base, Sales Area and Competitors
3.10.2 CRM Outsourcing Product Profiles, Application and Specification
3.10.3 IBM CRM Outsourcing Market Performance (2014-2019)
3.10.4 IBM Business Overview
3.11 Capgemini
3.11.1 Capgemini Basic Information, Manufacturing Base, Sales Area and Competitors
3.11.2 CRM Outsourcing Product Profiles, Application and Specification
3.11.3 Capgemini CRM Outsourcing Market Performance (2014-2019)
3.11.4 Capgemini Business Overview
3.12 Genpact
3.12.1 Genpact Basic Information, Manufacturing Base, Sales Area and Competitors
3.12.2 CRM Outsourcing Product Profiles, Application and Specification
3.12.3 Genpact CRM Outsourcing Market Performance (2014-2019)
3.12.4 Genpact Business Overview
3.13 NCO Financial
3.13.1 NCO Financial Basic Information, Manufacturing Base, Sales Area and Competitors
3.13.2 CRM Outsourcing Product Profiles, Application and Specification
3.13.3 NCO Financial CRM Outsourcing Market Performance (2014-2019)
3.13.4 NCO Financial Business Overview
3.14 Teleperformance
3.14.1 Teleperformance Basic Information, Manufacturing Base, Sales Area and Competitors
3.14.2 CRM Outsourcing Product Profiles, Application and Specification
3.14.3 Teleperformance CRM Outsourcing Market Performance (2014-2019)
3.14.4 Teleperformance Business Overview
3.15 Hinduja Global Solutions
3.15.1 Hinduja Global Solutions Basic Information, Manufacturing Base, Sales Area and Competitors
3.15.2 CRM Outsourcing Product Profiles, Application and Specification
3.15.3 Hinduja Global Solutions CRM Outsourcing Market Performance (2014-2019)
3.15.4 Hinduja Global Solutions Business Overview
3.16 Wipro
3.16.1 Wipro Basic Information, Manufacturing Base, Sales Area and Competitors
3.16.2 CRM Outsourcing Product Profiles, Application and Specification
3.16.3 Wipro CRM Outsourcing Market Performance (2014-2019)
3.16.4 Wipro Business Overview
3.17 Aditya Birla Minacs
3.17.1 Aditya Birla Minacs Basic Information, Manufacturing Base, Sales Area and Competitors
3.17.2 CRM Outsourcing Product Profiles, Application and Specification
3.17.3 Aditya Birla Minacs CRM Outsourcing Market Performance (2014-2019)
3.17.4 Aditya Birla Minacs Business Overview
3.18 HP
3.18.1 HP Basic Information, Manufacturing Base, Sales Area and Competitors
3.18.2 CRM Outsourcing Product Profiles, Application and Specification
3.18.3 HP CRM Outsourcing Market Performance (2014-2019)
3.18.4 HP Business Overview
3.19 Convergys
3.19.1 Convergys Basic Information, Manufacturing Base, Sales Area and Competitors
3.19.2 CRM Outsourcing Product Profiles, Application and Specification
3.19.3 Convergys CRM Outsourcing Market Performance (2014-2019)
3.19.4 Convergys Business Overview
3.20 Sitel
3.20.1 Sitel Basic Information, Manufacturing Base, Sales Area and Competitors
3.20.2 CRM Outsourcing Product Profiles, Application and Specification
3.20.3 Sitel CRM Outsourcing Market Performance (2014-2019)
3.20.4 Sitel Business Overview
3.21 HCL
3.21.1 HCL Basic Information, Manufacturing Base, Sales Area and Competitors
3.21.2 CRM Outsourcing Product Profiles, Application and Specification
3.21.3 HCL CRM Outsourcing Market Performance (2014-2019)
3.21.4 HCL Business Overview
3.22 Intelenet
3.22.1 Intelenet Basic Information, Manufacturing Base, Sales Area and Competitors
3.22.2 CRM Outsourcing Product Profiles, Application and Specification
3.22.3 Intelenet CRM Outsourcing Market Performance (2014-2019)
3.22.4 Intelenet Business Overview
3.23 Xerox
3.23.1 Xerox Basic Information, Manufacturing Base, Sales Area and Competitors
3.23.2 CRM Outsourcing Product Profiles, Application and Specification
3.23.3 Xerox CRM Outsourcing Market Performance (2014-2019)
3.23.4 Xerox Business Overview
3.24 EXL
3.24.1 EXL Basic Information, Manufacturing Base, Sales Area and Competitors
3.24.2 CRM Outsourcing Product Profiles, Application and Specification
3.24.3 EXL CRM Outsourcing Market Performance (2014-2019)
3.24.4 EXL Business Overview
3.25 Cognizant
3.25.1 Cognizant Basic Information, Manufacturing Base, Sales Area and Competitors
3.25.2 CRM Outsourcing Product Profiles, Application and Specification
3.25.3 Cognizant CRM Outsourcing Market Performance (2014-2019)
3.25.4 Cognizant Business Overview
4 GLOBAL CRM OUTSOURCING PRODUCTION, REVENUE (VALUE), PRICE TREND BY TYPE
4.1 Global CRM Outsourcing Production and Market Share by Type (2014-2019)
4.2 Global CRM Outsourcing Revenue and Market Share by Type (2014-2019)
4.3 Global CRM Outsourcing Price by Type (2014-2019)
4.4 Global CRM Outsourcing Production Growth Rate by Type (2014-2019)
4.4.1 Global CRM Outsourcing Production Growth Rate of Communications Management (2014-2019)
4.4.2 Global CRM Outsourcing Production Growth Rate of Multi-Channel Customer Engagement (2014-2019)
4.4.3 Global CRM Outsourcing Production Growth Rate of Analytic Solutions (2014-2019)
4.4.4 Global CRM Outsourcing Production Growth Rate of Others (2014-2019)
5 GLOBAL CRM OUTSOURCING MARKET ANALYSIS BY APPLICATION
5.1 Global CRM Outsourcing Consumption and Market Share by Application (2014-2019)
5.2 Global CRM Outsourcing Consumption Growth Rate by Application (2014-2019)
5.2.1 Global CRM Outsourcing Consumption Growth Rate of Retail (2014-2019)
5.2.2 Global CRM Outsourcing Consumption Growth Rate of BFSI (2014-2019)
5.2.3 Global CRM Outsourcing Consumption Growth Rate of Telecom & IT (2014-2019)
5.2.4 Global CRM Outsourcing Consumption Growth Rate of Healthcare (2014-2019)
5.2.5 Global CRM Outsourcing Consumption Growth Rate of Others (2014-2019)
6 GLOBAL CRM OUTSOURCING PRODUCTION, CONSUMPTION, EXPORT, IMPORT BY REGION (2014-2019)
6.1 Global CRM Outsourcing Consumption by Region (2014-2019)
6.2 United States CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.3 Europe CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.4 China CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.5 Japan CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.6 India CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.7 Southeast Asia CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.8 Central and South America CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.9 Middle East and Africa CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
7 GLOBAL CRM OUTSOURCING PRODUCTION, REVENUE (VALUE) BY REGION (2014-2019)
7.1 Global CRM Outsourcing Production and Market Share by Region (2014-2019)
7.2 Global CRM Outsourcing Revenue (Value) and Market Share by Region (2014-2019)
7.3 Global CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.4 United States CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.5 Europe CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.6 China CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.7 Japan CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.8 India CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.9 Southeast Asia CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.10 Central and South America CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.11 Middle East and Africa CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
8 CRM OUTSOURCING MANUFACTURING ANALYSIS
8.1 CRM Outsourcing Key Raw Materials Analysis
8.1.1 Key Raw Materials Introduction
8.1.2 Price Trend of Key Raw Materials
8.1.3 Key Suppliers of Raw Materials
8.1.4 Market Concentration Rate of Raw Materials
8.2 Manufacturing Cost Analysis
8.2.1 Labor Cost Analysis
8.2.2 Manufacturing Cost Structure Analysis
8.3 Manufacturing Process Analysis of CRM Outsourcing
9 INDUSTRIAL CHAIN, SOURCING STRATEGY AND DOWNSTREAM BUYERS
9.1 CRM Outsourcing Industrial Chain Analysis
9.2 Raw Materials Sources of CRM Outsourcing Major Players in 2018
9.3 Downstream Buyers
10 MARKET DYNAMICS
10.1 Drivers
10.2 Restraints
10.3 Opportunities
10.3.1 Advances in Innovation and Technology for CRM Outsourcing
10.3.2 Increased Demand in Emerging Markets
10.4 Challenges
10.4.1 The Performance of Alternative Product Type is Getting Better and Better
10.4.2 Price Variance Caused by Fluctuations in Raw Material Prices
10.5 Porter’s Five Forces Analysis
10.5.1 Threat of New Entrants
10.5.2 Threat of Substitutes
10.5.3 Bargaining Power of Suppliers
10.5.4 Bargaining Power of Buyers
10.5.5 Intensity of Competitive Rivalry
11 GLOBAL CRM OUTSOURCING MARKET FORECAST (2019-2026)
11.1 Global CRM Outsourcing Production, Revenue Forecast (2019-2026)
11.1.1 Global CRM Outsourcing Production and Growth Rate Forecast (2019-2026)
11.1.2 Global CRM Outsourcing Revenue and Growth Rate Forecast (2019-2026)
11.1.3 Global CRM Outsourcing Price and Trend Forecast (2019-2026)
11.2 Global CRM Outsourcing Production, Consumption, Export and Import Forecast by Region (2019-2026)
11.2.1 United States CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.2 Europe CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.3 China CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.4 Japan CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.5 India CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.6 Southeast Asia CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.7 Central and South America CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.8 Middle East and Africa CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.3 Global CRM Outsourcing Production, Revenue and Price Forecast by Type (2019-2026)
11.4 Global CRM Outsourcing Consumption Forecast by Application (2019-2026)
12 RESEARCH FINDINGS AND CONCLUSION
13 APPENDIX
13.1 Methodology
13.2 Research Data Source
1.1 Product Overview and Scope of CRM Outsourcing
1.2 CRM Outsourcing Segment by Type
1.2.1 Global CRM Outsourcing Production and CAGR (%) Comparison by Type (2014-2026)
1.2.2 The Market Profile of Communications Management
1.2.3 The Market Profile of Multi-Channel Customer Engagement
1.2.4 The Market Profile of Analytic Solutions
1.2.5 The Market Profile of Others
1.3 Global CRM Outsourcing Segment by Application
1.3.1 CRM Outsourcing Consumption (Sales) Comparison by Application (2014-2026)
1.3.2 The Market Profile of Retail
1.3.3 The Market Profile of BFSI
1.3.4 The Market Profile of Telecom & IT
1.3.5 The Market Profile of Healthcare
1.3.6 The Market Profile of Others
1.4 Global CRM Outsourcing Market by Region (2014-2026)
1.4.1 Global CRM Outsourcing Market Size (Value) and CAGR (%) Comparison by Region (2014-2026)
1.4.2 United States CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3 Europe CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.1 Germany CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.2 UK CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.3 France CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.4 Italy CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.5 Spain CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.6 Russia CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.3.7 Poland CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.4 China CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.5 Japan CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.6 India CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7 Southeast Asia CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7.1 Malaysia CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7.2 Singapore CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7.3 Philippines CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7.4 Indonesia CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7.5 Thailand CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.7.6 Vietnam CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.8 Central and South America CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.8.1 Brazil CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.8.2 Mexico CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.8.3 Colombia CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9 Middle East and Africa CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9.1 Saudi Arabia CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9.2 United Arab Emirates CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9.3 Turkey CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9.4 Egypt CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9.5 South Africa CRM Outsourcing Market Status and Prospect (2014-2026)
1.4.9.6 Nigeria CRM Outsourcing Market Status and Prospect (2014-2026)
1.5 Global Market Size (Value) of CRM Outsourcing (2014-2026)
1.5.1 Global CRM Outsourcing Revenue Status and Outlook (2014-2026)
1.5.2 Global CRM Outsourcing Production Status and Outlook (2014-2026)
2 GLOBAL CRM OUTSOURCING MARKET LANDSCAPE BY PLAYER
2.1 Global CRM Outsourcing Production and Share by Player (2014-2019)
2.2 Global CRM Outsourcing Revenue and Market Share by Player (2014-2019)
2.3 Global CRM Outsourcing Average Price by Player (2014-2019)
2.4 CRM Outsourcing Manufacturing Base Distribution, Sales Area and Product Type by Player
2.5 CRM Outsourcing Market Competitive Situation and Trends
2.5.1 CRM Outsourcing Market Concentration Rate
2.5.2 CRM Outsourcing Market Share of Top 3 and Top 6 Players
2.5.3 Mergers & Acquisitions, Expansion
3 PLAYERS PROFILES
3.1 Accenture
3.1.1 Accenture Basic Information, Manufacturing Base, Sales Area and Competitors
3.1.2 CRM Outsourcing Product Profiles, Application and Specification
3.1.3 Accenture CRM Outsourcing Market Performance (2014-2019)
3.1.4 Accenture Business Overview
3.2 Aegis
3.2.1 Aegis Basic Information, Manufacturing Base, Sales Area and Competitors
3.2.2 CRM Outsourcing Product Profiles, Application and Specification
3.2.3 Aegis CRM Outsourcing Market Performance (2014-2019)
3.2.4 Aegis Business Overview
3.3 3i infotech
3.3.1 3i infotech Basic Information, Manufacturing Base, Sales Area and Competitors
3.3.2 CRM Outsourcing Product Profiles, Application and Specification
3.3.3 3i infotech CRM Outsourcing Market Performance (2014-2019)
3.3.4 3i infotech Business Overview
3.4 Teletech
3.4.1 Teletech Basic Information, Manufacturing Base, Sales Area and Competitors
3.4.2 CRM Outsourcing Product Profiles, Application and Specification
3.4.3 Teletech CRM Outsourcing Market Performance (2014-2019)
3.4.4 Teletech Business Overview
3.5 West
3.5.1 West Basic Information, Manufacturing Base, Sales Area and Competitors
3.5.2 CRM Outsourcing Product Profiles, Application and Specification
3.5.3 West CRM Outsourcing Market Performance (2014-2019)
3.5.4 West Business Overview
3.6 Firstsource
3.6.1 Firstsource Basic Information, Manufacturing Base, Sales Area and Competitors
3.6.2 CRM Outsourcing Product Profiles, Application and Specification
3.6.3 Firstsource CRM Outsourcing Market Performance (2014-2019)
3.6.4 Firstsource Business Overview
3.7 Infosys
3.7.1 Infosys Basic Information, Manufacturing Base, Sales Area and Competitors
3.7.2 CRM Outsourcing Product Profiles, Application and Specification
3.7.3 Infosys CRM Outsourcing Market Performance (2014-2019)
3.7.4 Infosys Business Overview
3.8 Tata Consultancy Services
3.8.1 Tata Consultancy Services Basic Information, Manufacturing Base, Sales Area and Competitors
3.8.2 CRM Outsourcing Product Profiles, Application and Specification
3.8.3 Tata Consultancy Services CRM Outsourcing Market Performance (2014-2019)
3.8.4 Tata Consultancy Services Business Overview
3.9 WNS
3.9.1 WNS Basic Information, Manufacturing Base, Sales Area and Competitors
3.9.2 CRM Outsourcing Product Profiles, Application and Specification
3.9.3 WNS CRM Outsourcing Market Performance (2014-2019)
3.9.4 WNS Business Overview
3.10 IBM
3.10.1 IBM Basic Information, Manufacturing Base, Sales Area and Competitors
3.10.2 CRM Outsourcing Product Profiles, Application and Specification
3.10.3 IBM CRM Outsourcing Market Performance (2014-2019)
3.10.4 IBM Business Overview
3.11 Capgemini
3.11.1 Capgemini Basic Information, Manufacturing Base, Sales Area and Competitors
3.11.2 CRM Outsourcing Product Profiles, Application and Specification
3.11.3 Capgemini CRM Outsourcing Market Performance (2014-2019)
3.11.4 Capgemini Business Overview
3.12 Genpact
3.12.1 Genpact Basic Information, Manufacturing Base, Sales Area and Competitors
3.12.2 CRM Outsourcing Product Profiles, Application and Specification
3.12.3 Genpact CRM Outsourcing Market Performance (2014-2019)
3.12.4 Genpact Business Overview
3.13 NCO Financial
3.13.1 NCO Financial Basic Information, Manufacturing Base, Sales Area and Competitors
3.13.2 CRM Outsourcing Product Profiles, Application and Specification
3.13.3 NCO Financial CRM Outsourcing Market Performance (2014-2019)
3.13.4 NCO Financial Business Overview
3.14 Teleperformance
3.14.1 Teleperformance Basic Information, Manufacturing Base, Sales Area and Competitors
3.14.2 CRM Outsourcing Product Profiles, Application and Specification
3.14.3 Teleperformance CRM Outsourcing Market Performance (2014-2019)
3.14.4 Teleperformance Business Overview
3.15 Hinduja Global Solutions
3.15.1 Hinduja Global Solutions Basic Information, Manufacturing Base, Sales Area and Competitors
3.15.2 CRM Outsourcing Product Profiles, Application and Specification
3.15.3 Hinduja Global Solutions CRM Outsourcing Market Performance (2014-2019)
3.15.4 Hinduja Global Solutions Business Overview
3.16 Wipro
3.16.1 Wipro Basic Information, Manufacturing Base, Sales Area and Competitors
3.16.2 CRM Outsourcing Product Profiles, Application and Specification
3.16.3 Wipro CRM Outsourcing Market Performance (2014-2019)
3.16.4 Wipro Business Overview
3.17 Aditya Birla Minacs
3.17.1 Aditya Birla Minacs Basic Information, Manufacturing Base, Sales Area and Competitors
3.17.2 CRM Outsourcing Product Profiles, Application and Specification
3.17.3 Aditya Birla Minacs CRM Outsourcing Market Performance (2014-2019)
3.17.4 Aditya Birla Minacs Business Overview
3.18 HP
3.18.1 HP Basic Information, Manufacturing Base, Sales Area and Competitors
3.18.2 CRM Outsourcing Product Profiles, Application and Specification
3.18.3 HP CRM Outsourcing Market Performance (2014-2019)
3.18.4 HP Business Overview
3.19 Convergys
3.19.1 Convergys Basic Information, Manufacturing Base, Sales Area and Competitors
3.19.2 CRM Outsourcing Product Profiles, Application and Specification
3.19.3 Convergys CRM Outsourcing Market Performance (2014-2019)
3.19.4 Convergys Business Overview
3.20 Sitel
3.20.1 Sitel Basic Information, Manufacturing Base, Sales Area and Competitors
3.20.2 CRM Outsourcing Product Profiles, Application and Specification
3.20.3 Sitel CRM Outsourcing Market Performance (2014-2019)
3.20.4 Sitel Business Overview
3.21 HCL
3.21.1 HCL Basic Information, Manufacturing Base, Sales Area and Competitors
3.21.2 CRM Outsourcing Product Profiles, Application and Specification
3.21.3 HCL CRM Outsourcing Market Performance (2014-2019)
3.21.4 HCL Business Overview
3.22 Intelenet
3.22.1 Intelenet Basic Information, Manufacturing Base, Sales Area and Competitors
3.22.2 CRM Outsourcing Product Profiles, Application and Specification
3.22.3 Intelenet CRM Outsourcing Market Performance (2014-2019)
3.22.4 Intelenet Business Overview
3.23 Xerox
3.23.1 Xerox Basic Information, Manufacturing Base, Sales Area and Competitors
3.23.2 CRM Outsourcing Product Profiles, Application and Specification
3.23.3 Xerox CRM Outsourcing Market Performance (2014-2019)
3.23.4 Xerox Business Overview
3.24 EXL
3.24.1 EXL Basic Information, Manufacturing Base, Sales Area and Competitors
3.24.2 CRM Outsourcing Product Profiles, Application and Specification
3.24.3 EXL CRM Outsourcing Market Performance (2014-2019)
3.24.4 EXL Business Overview
3.25 Cognizant
3.25.1 Cognizant Basic Information, Manufacturing Base, Sales Area and Competitors
3.25.2 CRM Outsourcing Product Profiles, Application and Specification
3.25.3 Cognizant CRM Outsourcing Market Performance (2014-2019)
3.25.4 Cognizant Business Overview
4 GLOBAL CRM OUTSOURCING PRODUCTION, REVENUE (VALUE), PRICE TREND BY TYPE
4.1 Global CRM Outsourcing Production and Market Share by Type (2014-2019)
4.2 Global CRM Outsourcing Revenue and Market Share by Type (2014-2019)
4.3 Global CRM Outsourcing Price by Type (2014-2019)
4.4 Global CRM Outsourcing Production Growth Rate by Type (2014-2019)
4.4.1 Global CRM Outsourcing Production Growth Rate of Communications Management (2014-2019)
4.4.2 Global CRM Outsourcing Production Growth Rate of Multi-Channel Customer Engagement (2014-2019)
4.4.3 Global CRM Outsourcing Production Growth Rate of Analytic Solutions (2014-2019)
4.4.4 Global CRM Outsourcing Production Growth Rate of Others (2014-2019)
5 GLOBAL CRM OUTSOURCING MARKET ANALYSIS BY APPLICATION
5.1 Global CRM Outsourcing Consumption and Market Share by Application (2014-2019)
5.2 Global CRM Outsourcing Consumption Growth Rate by Application (2014-2019)
5.2.1 Global CRM Outsourcing Consumption Growth Rate of Retail (2014-2019)
5.2.2 Global CRM Outsourcing Consumption Growth Rate of BFSI (2014-2019)
5.2.3 Global CRM Outsourcing Consumption Growth Rate of Telecom & IT (2014-2019)
5.2.4 Global CRM Outsourcing Consumption Growth Rate of Healthcare (2014-2019)
5.2.5 Global CRM Outsourcing Consumption Growth Rate of Others (2014-2019)
6 GLOBAL CRM OUTSOURCING PRODUCTION, CONSUMPTION, EXPORT, IMPORT BY REGION (2014-2019)
6.1 Global CRM Outsourcing Consumption by Region (2014-2019)
6.2 United States CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.3 Europe CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.4 China CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.5 Japan CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.6 India CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.7 Southeast Asia CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.8 Central and South America CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
6.9 Middle East and Africa CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
7 GLOBAL CRM OUTSOURCING PRODUCTION, REVENUE (VALUE) BY REGION (2014-2019)
7.1 Global CRM Outsourcing Production and Market Share by Region (2014-2019)
7.2 Global CRM Outsourcing Revenue (Value) and Market Share by Region (2014-2019)
7.3 Global CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.4 United States CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.5 Europe CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.6 China CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.7 Japan CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.8 India CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.9 Southeast Asia CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.10 Central and South America CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
7.11 Middle East and Africa CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
8 CRM OUTSOURCING MANUFACTURING ANALYSIS
8.1 CRM Outsourcing Key Raw Materials Analysis
8.1.1 Key Raw Materials Introduction
8.1.2 Price Trend of Key Raw Materials
8.1.3 Key Suppliers of Raw Materials
8.1.4 Market Concentration Rate of Raw Materials
8.2 Manufacturing Cost Analysis
8.2.1 Labor Cost Analysis
8.2.2 Manufacturing Cost Structure Analysis
8.3 Manufacturing Process Analysis of CRM Outsourcing
9 INDUSTRIAL CHAIN, SOURCING STRATEGY AND DOWNSTREAM BUYERS
9.1 CRM Outsourcing Industrial Chain Analysis
9.2 Raw Materials Sources of CRM Outsourcing Major Players in 2018
9.3 Downstream Buyers
10 MARKET DYNAMICS
10.1 Drivers
10.2 Restraints
10.3 Opportunities
10.3.1 Advances in Innovation and Technology for CRM Outsourcing
10.3.2 Increased Demand in Emerging Markets
10.4 Challenges
10.4.1 The Performance of Alternative Product Type is Getting Better and Better
10.4.2 Price Variance Caused by Fluctuations in Raw Material Prices
10.5 Porter’s Five Forces Analysis
10.5.1 Threat of New Entrants
10.5.2 Threat of Substitutes
10.5.3 Bargaining Power of Suppliers
10.5.4 Bargaining Power of Buyers
10.5.5 Intensity of Competitive Rivalry
11 GLOBAL CRM OUTSOURCING MARKET FORECAST (2019-2026)
11.1 Global CRM Outsourcing Production, Revenue Forecast (2019-2026)
11.1.1 Global CRM Outsourcing Production and Growth Rate Forecast (2019-2026)
11.1.2 Global CRM Outsourcing Revenue and Growth Rate Forecast (2019-2026)
11.1.3 Global CRM Outsourcing Price and Trend Forecast (2019-2026)
11.2 Global CRM Outsourcing Production, Consumption, Export and Import Forecast by Region (2019-2026)
11.2.1 United States CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.2 Europe CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.3 China CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.4 Japan CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.5 India CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.6 Southeast Asia CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.7 Central and South America CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.2.8 Middle East and Africa CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
11.3 Global CRM Outsourcing Production, Revenue and Price Forecast by Type (2019-2026)
11.4 Global CRM Outsourcing Consumption Forecast by Application (2019-2026)
12 RESEARCH FINDINGS AND CONCLUSION
13 APPENDIX
13.1 Methodology
13.2 Research Data Source
LIST OF TABLES AND FIGURES
Figure CRM Outsourcing Product Picture
Table Global CRM Outsourcing Production and CAGR (%) Comparison by Type
Table Profile of Communications Management
Table Profile of Multi-Channel Customer Engagement
Table Profile of Analytic Solutions
Table Profile of Others
Table CRM Outsourcing Consumption (Sales) Comparison by Application (2014-2026)
Table Profile of Retail
Table Profile of BFSI
Table Profile of Telecom & IT
Table Profile of Healthcare
Table Profile of Others
Figure Global CRM Outsourcing Market Size (Value) and CAGR (%) (2014-2026)
Figure United States CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Europe CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Germany CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure UK CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure France CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Italy CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Spain CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Russia CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Poland CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure China CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Japan CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure India CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Southeast Asia CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Malaysia CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Singapore CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Philippines CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Indonesia CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Thailand CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Vietnam CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Central and South America CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Brazil CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Mexico CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Colombia CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Middle East and Africa CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Saudi Arabia CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure United Arab Emirates CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Turkey CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Egypt CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure South Africa CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Nigeria CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Global CRM Outsourcing Production Status and Outlook (2014-2026)
Table Global CRM Outsourcing Production by Player (2014-2019)
Table Global CRM Outsourcing Production Share by Player (2014-2019)
Figure Global CRM Outsourcing Production Share by Player in 2018
Table CRM Outsourcing Revenue by Player (2014-2019)
Table CRM Outsourcing Revenue Market Share by Player (2014-2019)
Table CRM Outsourcing Price by Player (2014-2019)
Table CRM Outsourcing Manufacturing Base Distribution and Sales Area by Player
Table CRM Outsourcing Product Type by Player
Table Mergers & Acquisitions, Expansion Plans
Table Accenture Profile
Table Accenture CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Aegis Profile
Table Aegis CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table 3i infotech Profile
Table 3i infotech CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Teletech Profile
Table Teletech CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table West Profile
Table West CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Firstsource Profile
Table Firstsource CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Infosys Profile
Table Infosys CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Tata Consultancy Services Profile
Table Tata Consultancy Services CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table WNS Profile
Table WNS CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table IBM Profile
Table IBM CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Capgemini Profile
Table Capgemini CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Genpact Profile
Table Genpact CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table NCO Financial Profile
Table NCO Financial CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Teleperformance Profile
Table Teleperformance CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Hinduja Global Solutions Profile
Table Hinduja Global Solutions CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Wipro Profile
Table Wipro CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Aditya Birla Minacs Profile
Table Aditya Birla Minacs CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table HP Profile
Table HP CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Convergys Profile
Table Convergys CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Sitel Profile
Table Sitel CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table HCL Profile
Table HCL CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Intelenet Profile
Table Intelenet CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Xerox Profile
Table Xerox CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table EXL Profile
Table EXL CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Cognizant Profile
Table Cognizant CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Global CRM Outsourcing Production by Type (2014-2019)
Table Global CRM Outsourcing Production Market Share by Type (2014-2019)
Figure Global CRM Outsourcing Production Market Share by Type in 2018
Table Global CRM Outsourcing Revenue by Type (2014-2019)
Table Global CRM Outsourcing Revenue Market Share by Type (2014-2019)
Figure Global CRM Outsourcing Revenue Market Share by Type in 2018
Table CRM Outsourcing Price by Type (2014-2019)
Figure Global CRM Outsourcing Production Growth Rate of Communications Management (2014-2019)
Figure Global CRM Outsourcing Production Growth Rate of Multi-Channel Customer Engagement (2014-2019)
Figure Global CRM Outsourcing Production Growth Rate of Analytic Solutions (2014-2019)
Figure Global CRM Outsourcing Production Growth Rate of Others (2014-2019)
Table Global CRM Outsourcing Consumption by Application (2014-2019)
Table Global CRM Outsourcing Consumption Market Share by Application (2014-2019)
Table Global CRM Outsourcing Consumption of Retail (2014-2019)
Table Global CRM Outsourcing Consumption of BFSI (2014-2019)
Table Global CRM Outsourcing Consumption of Telecom & IT (2014-2019)
Table Global CRM Outsourcing Consumption of Healthcare (2014-2019)
Table Global CRM Outsourcing Consumption of Others (2014-2019)
Table Global CRM Outsourcing Consumption by Region (2014-2019)
Table Global CRM Outsourcing Consumption Market Share by Region (2014-2019)
Table United States CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table Europe CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table China CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table Japan CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table India CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table Southeast Asia CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table Central and South America CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table Middle East and Africa CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table Global CRM Outsourcing Production by Region (2014-2019)
Table Global CRM Outsourcing Production Market Share by Region (2014-2019)
Figure Global CRM Outsourcing Production Market Share by Region (2014-2019)
Figure Global CRM Outsourcing Production Market Share by Region in 2018
Table Global CRM Outsourcing Revenue by Region (2014-2019)
Table Global CRM Outsourcing Revenue Market Share by Region (2014-2019)
Figure Global CRM Outsourcing Revenue Market Share by Region (2014-2019)
Figure Global CRM Outsourcing Revenue Market Share by Region in 2018
Table Global CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table United States CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Europe CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table China CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Japan CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table India CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Southeast Asia CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Central and South America CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Middle East and Africa CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Key Raw Materials Introduction of CRM Outsourcing
Figure Price Trend of Key Raw Materials
Table Key Suppliers of Raw Materials
Figure Market Concentration Rate of Raw Materials
Figure Manufacturing Cost Structure Analysis
Figure Manufacturing Process Analysis of CRM Outsourcing
Figure CRM Outsourcing Industrial Chain Analysis
Table Raw Materials Sources of CRM Outsourcing Major Players in 2018
Table Downstream Buyers
Figure Global CRM Outsourcing Production and Growth Rate Forecast (2019-2026)
Figure Global CRM Outsourcing Revenue and Growth Rate Forecast (2019-2026)
Figure Global CRM Outsourcing Price and Trend Forecast (2019-2026)
Table United States CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table Europe CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table China CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table Japan CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table India CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table Southeast Asia CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table Southeast Asia CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table Middle East and Africa CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table Global CRM Outsourcing Market Production Forecast, by Type
Table Global CRM Outsourcing Production Volume Market Share Forecast, by Type
Table Global CRM Outsourcing Market Revenue Forecast, by Type
Table Global CRM Outsourcing Revenue Market Share Forecast, by Type
Table Global CRM Outsourcing Price Forecast, by Type
Table Global CRM Outsourcing Market Production Forecast, by Application
Table Global CRM Outsourcing Production Volume Market Share Forecast, by Application
Table Global CRM Outsourcing Market Revenue Forecast, by Application
Table Global CRM Outsourcing Revenue Market Share Forecast, by Application
Table Global CRM Outsourcing Price Forecast, by Application
Figure CRM Outsourcing Product Picture
Table Global CRM Outsourcing Production and CAGR (%) Comparison by Type
Table Profile of Communications Management
Table Profile of Multi-Channel Customer Engagement
Table Profile of Analytic Solutions
Table Profile of Others
Table CRM Outsourcing Consumption (Sales) Comparison by Application (2014-2026)
Table Profile of Retail
Table Profile of BFSI
Table Profile of Telecom & IT
Table Profile of Healthcare
Table Profile of Others
Figure Global CRM Outsourcing Market Size (Value) and CAGR (%) (2014-2026)
Figure United States CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Europe CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Germany CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure UK CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure France CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Italy CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Spain CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Russia CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Poland CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure China CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Japan CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure India CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Southeast Asia CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Malaysia CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Singapore CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Philippines CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Indonesia CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Thailand CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Vietnam CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Central and South America CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Brazil CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Mexico CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Colombia CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Middle East and Africa CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Saudi Arabia CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure United Arab Emirates CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Turkey CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Egypt CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure South Africa CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Nigeria CRM Outsourcing Revenue and Growth Rate (2014-2026)
Figure Global CRM Outsourcing Production Status and Outlook (2014-2026)
Table Global CRM Outsourcing Production by Player (2014-2019)
Table Global CRM Outsourcing Production Share by Player (2014-2019)
Figure Global CRM Outsourcing Production Share by Player in 2018
Table CRM Outsourcing Revenue by Player (2014-2019)
Table CRM Outsourcing Revenue Market Share by Player (2014-2019)
Table CRM Outsourcing Price by Player (2014-2019)
Table CRM Outsourcing Manufacturing Base Distribution and Sales Area by Player
Table CRM Outsourcing Product Type by Player
Table Mergers & Acquisitions, Expansion Plans
Table Accenture Profile
Table Accenture CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Aegis Profile
Table Aegis CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table 3i infotech Profile
Table 3i infotech CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Teletech Profile
Table Teletech CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table West Profile
Table West CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Firstsource Profile
Table Firstsource CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Infosys Profile
Table Infosys CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Tata Consultancy Services Profile
Table Tata Consultancy Services CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table WNS Profile
Table WNS CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table IBM Profile
Table IBM CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Capgemini Profile
Table Capgemini CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Genpact Profile
Table Genpact CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table NCO Financial Profile
Table NCO Financial CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Teleperformance Profile
Table Teleperformance CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Hinduja Global Solutions Profile
Table Hinduja Global Solutions CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Wipro Profile
Table Wipro CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Aditya Birla Minacs Profile
Table Aditya Birla Minacs CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table HP Profile
Table HP CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Convergys Profile
Table Convergys CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Sitel Profile
Table Sitel CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table HCL Profile
Table HCL CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Intelenet Profile
Table Intelenet CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Xerox Profile
Table Xerox CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table EXL Profile
Table EXL CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Cognizant Profile
Table Cognizant CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Global CRM Outsourcing Production by Type (2014-2019)
Table Global CRM Outsourcing Production Market Share by Type (2014-2019)
Figure Global CRM Outsourcing Production Market Share by Type in 2018
Table Global CRM Outsourcing Revenue by Type (2014-2019)
Table Global CRM Outsourcing Revenue Market Share by Type (2014-2019)
Figure Global CRM Outsourcing Revenue Market Share by Type in 2018
Table CRM Outsourcing Price by Type (2014-2019)
Figure Global CRM Outsourcing Production Growth Rate of Communications Management (2014-2019)
Figure Global CRM Outsourcing Production Growth Rate of Multi-Channel Customer Engagement (2014-2019)
Figure Global CRM Outsourcing Production Growth Rate of Analytic Solutions (2014-2019)
Figure Global CRM Outsourcing Production Growth Rate of Others (2014-2019)
Table Global CRM Outsourcing Consumption by Application (2014-2019)
Table Global CRM Outsourcing Consumption Market Share by Application (2014-2019)
Table Global CRM Outsourcing Consumption of Retail (2014-2019)
Table Global CRM Outsourcing Consumption of BFSI (2014-2019)
Table Global CRM Outsourcing Consumption of Telecom & IT (2014-2019)
Table Global CRM Outsourcing Consumption of Healthcare (2014-2019)
Table Global CRM Outsourcing Consumption of Others (2014-2019)
Table Global CRM Outsourcing Consumption by Region (2014-2019)
Table Global CRM Outsourcing Consumption Market Share by Region (2014-2019)
Table United States CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table Europe CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table China CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table Japan CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table India CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table Southeast Asia CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table Central and South America CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table Middle East and Africa CRM Outsourcing Production, Consumption, Export, Import (2014-2019)
Table Global CRM Outsourcing Production by Region (2014-2019)
Table Global CRM Outsourcing Production Market Share by Region (2014-2019)
Figure Global CRM Outsourcing Production Market Share by Region (2014-2019)
Figure Global CRM Outsourcing Production Market Share by Region in 2018
Table Global CRM Outsourcing Revenue by Region (2014-2019)
Table Global CRM Outsourcing Revenue Market Share by Region (2014-2019)
Figure Global CRM Outsourcing Revenue Market Share by Region (2014-2019)
Figure Global CRM Outsourcing Revenue Market Share by Region in 2018
Table Global CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table United States CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Europe CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table China CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Japan CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table India CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Southeast Asia CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Central and South America CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Middle East and Africa CRM Outsourcing Production, Revenue, Price and Gross Margin (2014-2019)
Table Key Raw Materials Introduction of CRM Outsourcing
Figure Price Trend of Key Raw Materials
Table Key Suppliers of Raw Materials
Figure Market Concentration Rate of Raw Materials
Figure Manufacturing Cost Structure Analysis
Figure Manufacturing Process Analysis of CRM Outsourcing
Figure CRM Outsourcing Industrial Chain Analysis
Table Raw Materials Sources of CRM Outsourcing Major Players in 2018
Table Downstream Buyers
Figure Global CRM Outsourcing Production and Growth Rate Forecast (2019-2026)
Figure Global CRM Outsourcing Revenue and Growth Rate Forecast (2019-2026)
Figure Global CRM Outsourcing Price and Trend Forecast (2019-2026)
Table United States CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table Europe CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table China CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table Japan CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table India CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table Southeast Asia CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table Southeast Asia CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table Middle East and Africa CRM Outsourcing Production, Consumption, Export and Import Forecast (2019-2026)
Table Global CRM Outsourcing Market Production Forecast, by Type
Table Global CRM Outsourcing Production Volume Market Share Forecast, by Type
Table Global CRM Outsourcing Market Revenue Forecast, by Type
Table Global CRM Outsourcing Revenue Market Share Forecast, by Type
Table Global CRM Outsourcing Price Forecast, by Type
Table Global CRM Outsourcing Market Production Forecast, by Application
Table Global CRM Outsourcing Production Volume Market Share Forecast, by Application
Table Global CRM Outsourcing Market Revenue Forecast, by Application
Table Global CRM Outsourcing Revenue Market Share Forecast, by Application
Table Global CRM Outsourcing Price Forecast, by Application
