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Convergent Billing Market by Solution (Customer Relationship Management, Settlement and Payment Management, Voucher Management, Mediation), and by Modes (Managed Services, Consulting Services, Training and Education) - Global Forecast to 2019

October 2014 | 118 pages | ID: C48AA5EAF45EN
MarketsandMarkets

US$ 5,650.00

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With the fast growing telecommunication sector, deployment of innovative services and increasing customer base has created a pressure on existing network charging systems. So a simple communication aggregate platform is not enough, the communication service providers (CSP) has to deploy convergent billing solutions to improve the overall efficiency and enhance greater profitability.

Convergent billing solution is a real time integrated service which provides a unified bill for the all the service users. It breaks the traditional barriers of vertical charging and billing systems, while CSP can quickly provide services and can take decisions quickly. It will help in seamless transfer of data among the devices and users with the help of a given spectrum. It empowers the service providers to manage and extend their services processes to its end users.

With the deployment of convergent billing, the service providers can customize their services that suits the individual needs. A robust charging system helps in deploying the individual needs and can also provide third party services thereby enhancing the customer loyalty. As a result, every element in the value chain needs to undergo a revolutionary change and optimize its operations.

The Convergent billing market is segmented based on regions, such as North America (NA), Latin America (LA), Europe, Asia-Pacific (APAC), and Middle East and Africa (MEA). The Convergent billing market forecast is provided for each region from 2014 to 2019. The Convergent billing market report profiles leading companies such as Alcatel-Lucent S.A. (France), IBM Corporation (U.S.), Amdocs, Inc. (U.S.), Comverse. Inc, (U.S.), CSG International (U.S.), Elitecore Technologies Pvt. Ltd. (India), Huawei Technologies Co., Ltd. (China), Orga Systems, GmbH (Germany), Redknee, Inc (Canada) and SAP S.E. (Germany). It is further segmented into solutions, deployment types, services, and verticals and forecasts the revenue for the various submarkets.
1 INTRODUCTION

1.1 Objectives Of The Study
1.2 Report Description
1.3 Markets Covered
1.4 Stakeholders

2 RESEARCH METHODOLOGY

2.1 Description Of Convergent Billing Model
2.2 Market Size Estimation
2.3 Market Crackdown & Data Tri angulation
2.4 Market Share Estimation
  2.4.1 Key Data Points Taken From Secondary Sources
  2.4.2 Key Data Points From Primary Sources
    2.4.2.1 Key Industry Insights
  2.4.3 Assumptions

3 EXECUTIVE SUMMARY

3.1 Overview
3.2 Overall Market Size

4 PREMIUM INSIGHTS

4.1 Attractive Market Opportunities In Convergent Billing
4.2 Life Cycle Analysis, By Region
4.3 Global Market Regional Overview

5 MARKET OVERVIEW

5.1 Introduction
5.2 Convergent Billing
5.3 Market Segmentation
5.4 Market Segmentation, By Deployment Type
5.5 Market Dynamics
  5.5.1 Drivers
    5.5.1.1 Customer Satisfaction
    5.5.1.2 Providing New And Unified Services
    5.5.1.3 Reduces Overall Cost
  5.5.2 Restraints
    5.5.2.1 Legacy Billing System
    5.5.2.2 De-Regulated Telecom Market
  5.5.3 Opportunities
    5.5.3.1 Increasing Cloud Computing Market
    5.5.3.2 Increasing Demand For Data & Vas Services
  5.5.4 Challenges
    5.5.4.1 Bill Shocks
    5.5.4.2 Partnership Among Communications Service Providers (CSP)

6 INDUSTRY TRENDS

6.1 Introduction
6.2 Value Chain Analysis
  6.2.1 Wireless Module Or Technology Vendors
  6.2.2 Cloud Service Providers
  6.2.3 Billing Platform Service Providers
  6.2.4 Software/Solutions Providers
  6.2.5 System Integrators
  6.2.6 Reseller & Distributors
  6.2.7 End-User (Communication Service Provider)
6.3 Porter’s Five Forces Analysis
  6.3.1 Threat From New Entrants
    6.3.1.1 Low Cost Service Provider
  6.3.2 Threat From Substitutes
    6.3.2.1 Low Cost Alternatives
  6.3.3 Bargaining Power Of Suppliers
    6.3.3.1 Increasing Standardization
  6.3.4 Bargaining Power Of Buyer
    6.3.4.1 Buyer Controlling The Market
  6.3.5 Intensity Of Competitive Rivalry
    6.3.5.1 Impact On Revenue Margins

7 CONVERGENT BILLING: MARKET, BY SOLUTIONS

7.1 Introduction
  7.1.1 Market Size & Forecast
7.2 Customer Relationship Management
  7.2.1 Overview
    7.2.1.1 Billing Management
    7.2.1.2 Charging
7.3 Settlement And Payment Management
  7.3.1 Overview
7.4 Voucher Management
  7.4.1 Overview
7.5 Mediation
  7.5.1 Overview
7.6 Others
  7.6.1 Overview

8 GLOBAL MARKET, BY DEPLOYMENT TYPE

8.1 Introduction
8.2 Hosted Services
  8.2.1 Overview
8.3 On Premises Services
  8.3.1 Overview

9 CONVERGENT BILLING: MARKET, BY SERVICES, BY REGIONS

9.1 Introduction
  9.1.1 Managed Services
  9.1.2 Consulting Services
  9.1.3 Training & Certification

10 REGIONAL ANALYSIS

10.1 Introduction
10.2 North America
10.3 Europe
10.4 Asia-Pacific (APAC)
10.5 Middle East & Africa (Mea)
10.6 Latin America (La)

11 COMPETITIVE LANDSCAPE

11.1 Overview
11.2 Market Share Analysis
11.3 Competitive Situations And Trends
  11.3.1 Global Market, 2014–2019 (Y-O-Y)
11.4 New Product Launches
11.5 Agreement, Partnerships, Collaborations, And Joint Ventures
11.6 Mergers & Acquisitions (M&A)
11.7 Introduction
11.8 Alcatel-Lucent S.A.
  11.8.1 Business Overview
  11.8.2 Products Portfolio
  11.8.3 Key Strategies
  11.8.4 Recent Developments
  11.8.5 SWOT Analysis
  11.8.6 MnM View
11.9 Amdocs, Inc.
  11.9.1 Business Overview
  11.9.2 Products Portfolio
  11.9.3 Key Strategies
  11.9.4 Recent Developments
  11.9.5 SWOT Analysis
  11.9.6 MnM View
11.10 Comverse, Inc.
  11.10.1 Business Overview
  11.10.2 Products And Services
  11.10.3 Key Strategies
  11.10.4 Recent Developments
  11.10.5 MnM View
11.11 Csg International
  11.11.1 Business Overview
  11.11.2 Product Portfolio
  11.11.3 Key Strategies
  11.11.4 Recent Developments
  11.11.5 MnM View
11.12 Elitecore Technologies Pvt. Ltd.
  11.12.1 Business Overview
  11.12.2 Product Portfolio
  11.12.3 Key Strategies
  11.12.4 Recent Developments
  11.12.5 MnM View
11.13 Huawei Technologies Co., Ltd.
  11.13.1 Business Overview
  11.13.2 Products And Services
  11.13.3 Key Strategies
  11.13.4 Recent Developments
  11.13.5 SWOT Analysis
  11.13.6 MnM View
11.14 International Business Machines
  11.14.1 Business Overview
  11.14.2 Service Portfolio
  11.14.3 Key Strategies
  11.14.4 Recent Developments
  11.14.5 SWOT Analysis
  11.14.6 MnM View
11.15 Orga Systems Gmbh
  11.15.1 Business Overview
  11.15.2 Products & Services
  11.15.3 Key Strategies
  11.15.4 Recent Developments
  11.15.5 MnM View
11.16 Redknee, Inc.
  11.16.1 Business Overview
  11.16.2 Product Portfolio
  11.16.3 Key Strategies
  11.16.4 Recent Developments
  11.16.5 MnM View
11.17 Sap Se
  11.17.1 Business Overview
  11.17.2 Products Portfolio
  11.17.3 Key Strategies
  11.17.4 Recent Developments
  11.17.5 SWOT Analysis
  11.17.6 MnM View

12 APPENDIX

12.1 Insights Of Industry Experts
12.2 Discussion Guide
12.3 Introducing Rt: Real Time Market Intelligence
12.4 Related Reports

LIST OF TABLES

Table 1 Global Convergent Billing Market, 2014-2019 ($Billion)
Table 2 Increasing Deploymentation of Unified Services Is Propelling the growth of Market
Table 3 Reluctance for Changing in Legacy Billing Systems Has Restrain the Market Growth
Table 4 Emerging Markets And Increasing Cloud Computing Solutions Have Paved For Convergent Billing, Market
Table 5 Increasing Bill Shocks Has Created Constraints For The Growth of Market
Table 6 Global Convergent Billing, Market By Solution, 2014–2019 ($Million)
Table 7 Global Market By Solutions, 2014-2019 (Y-O-Y %)
Table 8 Market, By Customer Relationship Management, By Sub-Segments, 2014-2019 ($Billion)
Table 9 Market, By Customer Relationship Management, By Sub-Segments, 2014-2019 (Y-O-Y %)
Table 10 Market, By Customer Relationship Management Solutions, By Regions, 2014-2019 ($Million)
Table 11 Global Market By Customer Relationship Management Solutions, By Regions, 2014-2019 (Y-O-Y %)
Table 12 Global Market, By Customer Relationship Management Solutions, By Deployment Types, 2014-2019 ($Million)
Table 13 Global Market, By Customer Relationship Management Solutions, By Deployment Types, 2014-2019 (Y-O-Y %)
Table 14 Global Market By Billing Management Solutions, By Regions, 2014-2019 ($Million)
Table 15 Global Market By Billing Management Solutions, By Regions, 2014-2019 (Y-O-Y %)
Table 16 Global Market, By Billing Management, By Deployment Type, 2014-2019 ($Million)
Table 17 Global Market, By Billing Management, By Deployment Type, 2014-2019 (Y-O-Y %)
Table 18 Global Convergent Billing: Market By Charging, By Regions, 2014-2019 ($Million)
Table 19 Global Market By Charging, By Regions, 2014-2019 (Y-O-Y %)
Table 20 Global Market By Charging, By Deployment Type, 2014-2019 ($Million)
Table 21 Global Market By Charging, By Deployment Type, 2014-2019, (Y-O-Y %)
Table 22 Global Market By Settlement & Payment Management, By Regions, 2014–2019 ($Million)
Table 23 Global Market By Settlement & Payment Management, By Regions, 2014-2019, (Y-O-Y %)
Table 24 Global Market By Settlement & Payment Management, By Deployment Type, 2014-2019, ($Million)
Table 25 Global Market, By Settlement & Payment Management, By Deployment Types, 2014-2019, (Y-O-Y %)
Table 26 Global Market, By Voucher Management, By Regions, 2014-2019, ($ Million)
Table 27 Global Market, By Voucher Management, By Regions, 2014-2019, (Y-O-Y %)
Table 28 Global Market, By Voucher Management, By Deployment Type, 2014-2019, ($ Million)
Table 29 Global Market, By Voucher Management, By Deployment Type, 2014-2019, (Y-O-Y %)
Table 30 Global Convergent Billing: Market, By Mediation Market, By Region, 2014-2019, ($Million)
Table 31 Global Market, By Mediation Market, By Region, 2014-2019, (Y-O-Y %)
Table 32 Global Market, By Mediation Solution, By Deployment Type, 2014-2019, ($Million)
Table 33 Global Market, By Mediation Solution, By Deployment Type, 2014-2019, (Y-O-Y %)
Table 34 Global Market, By Others, By Region, 2014-2019, ($ Million)
Table 35 Global Market, By Others, By Regions, 2014-2019, (Y-O-Y %)
Table 36 Global Market, By Others, By Deployment Type, 2014-2019, ($Million)
Table 37 Global Market, By Other, By Deployment Type, 2014-2019, (Y-O-Y %)
Table 38 Global Market, By Deployment Types, 2014-2019, ($Billion)
Table 39 Global Market, By Other, By Deployment Type, 2014-2019, (Y-O-Y %)
Table 40 Global Convergent Billing: Market By Hosted Deployment, By Solutions, 2014-2019, ($Million)
Table 41 Global Market By Hosted Deployment, By Solutions, 2014-2019, (Y-O-Y %)
Table 42 Global Market On-Premises Deployment, By Solutions, 2014-2019, ($Million)
Table 43 Global Convergent Management, On-Premises Deployment, By Solutions, 2014-2019, ($Million)
Table 44 Global Market, By Services, 2014-2019, ($Million)
Table 45 Global Market, By Services, 2014-2019, (Y-O-Y %)
Table 46 Global Market, By Managed Services, By Regions, 2014-2019, ($Million)
Table 47 Global Market, By Managed Services, By Regions, 2014-2019, (Y-O-Y %)
Table 48 Global Market, Consulting Services, By Regions, 2014-2019, ($Million)
Table 49 Global Market, Consulting Services, By Regions, 2014-2019, (Y-O-Y %)
Table 50 Global Market, By Training & Certification, 2014-2019, ($Million)
Table 51 Global Market, By Training & Certification, 2014-2019, (Y-O-Y %)
Table 52 Convergent Billing: Market, By Region, 2014–2019 ($Billion)
Table 53 Convergent Billing: Market, By Region, 2014–2019 (Y-O-Y %)
Table 54 NA: Market, 2014–2019 ($Million)
Table 55 NA: Market, By Solution, 2014–2019 ($Million)
Table 56 NA: Market, By Services, 2014–2019 ($Million)
Table 57 Europe: Market, 2014–2019 ($Million)
Table 58 Europe: Market, By Solution, 2014–2019 ($Million)
Table 59 Europe: Market, By Services, 2014–2019 ($Million)
Table 60 APAC: Market, 2014–2019 ($Million)
Table 61 APAC: Market, By Solution, 2014–2019 ($Million)
Table 62 APAC: Market, By Services, 2014–2019 ($Million)
Table 63 MEA: Market, 2014–2019 ($Million)
Table 64 MEA: Market, By Solution, 2014–2019 ($Million)
Table 65 MEA: Market, By Services, 2014–2019 ($Million)
Table 66 LA: Market, 2014–2019 ($Million)
Table 67 LA: Market, By Solution, 2014–2019 ($Million)
Table 68 MEA: Market, By Services, 2014–2019 ($Million)
Table 69 New Product Launches, 2011–2014
Table 70 Agreements, Partnerships, Collaborations, And Joint Ventures, 2010–2014
Table 71 Mergers & Acquisitions

The definition of converged billing for this study is as follows, “a service which integrates all the service charges into a standalone unified invoice for its end users.” Here we have considered the unified invoice services only for the telecom sector, which is also a part of next generation billing.

  • This market study covers various convergent billing solutions for arriving at the market size of convergent billing market for the forecasted period of 2014-2019
  • In this report, we have considered the charging and billing management sub-segments together in the CRM segment
  • The market size of convergent billing comprises of both software and services. Here we have not considered the license fee of the software

Objectives Of The Study

  • To define, describe, and forecast the global convergent billing market on the basis of solutions, deployment types, and services
  • To provide detailed information regarding the major factors influencing the growth of the market (drivers, restraints, opportunities, industry specific challenges, winning imperatives, and burning issues)
  • To strategically analyze Customer Relationship Management (CRM), billing, mediation, and partner relationship management segments with respect to individual growth trends, future prospects, and contribution to the total market
  • To analyze the opportunities in the market for stakeholders and details of a competitive landscape for market leaders
  • To forecast the revenue of market segments with respect to five main regions, namely, North America (NA), Europe, Asia-Pacific (APAC), Latin America (LA), and Middle East and Africa (MEA)
  • To strategically profile key players and comprehensively analyze their market shares and core competencies
  • To track and analyze competitive developments such as joint ventures, Mergers and Acquisitions (M&A), new product developments, and Research and Development (R&D) in the convergent billing market


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