2015-2027 Global BPO Industry Market Research Report, Segment by Player, Type, Application, Marketing Channel, and Region
The worldwide market for BPO is estimated to grow at a CAGR of roughly X.X% in the next 8 years, and will reach X.X million US$ in 2027, from X.X million US$ in 2020.
The report covers market size status and forecast, value chain analysis, market segmentation of Top countries in Major Regions, such as North America, Europe, Asia-Pacific, Latin America and Middle East & Africa, by type, application and marketing channel. In addition, the report focuses on the driving factors, restraints, opportunities and PEST analysis of major regions.
Major Companies Covered
Accenture
Hewlett-Packard Co.
Tata Consultancy Services
Xerox Corp.
Capgemini
Intelenet Global Services
IBM
3i Infotech
NCO Financial Systems Inc.
Aegis Ltd.
Convergys Corp.
Genpact
EXLService Holdings Inc.
Wipro Ltd.
Aon plc
Major Types Covered
Finance & Accounting
Customer Services
HR Outsourcing
KPO
Procurement Outsourcing
Major Applications Covered
Manufacturing
Telecommunications & Technology
Banking
Insurance & Finance Services
Retail
Others
Top Countries Data Covered in This Report
United States
Canada
Germany
UK
France
Italy
Spain
Russia
Netherlands
Turkey
Switzerland
Sweden
Poland
Belgium
China
Japan
South Korea
Australia
India
Taiwan
Indonesia
Thailand
Philippines
Malaysia
Brazil
Mexico
Argentina
Columbia
Chile
Saudi Arabia
UAE
Egypt
Nigeria
South Africa
Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2027
The report covers market size status and forecast, value chain analysis, market segmentation of Top countries in Major Regions, such as North America, Europe, Asia-Pacific, Latin America and Middle East & Africa, by type, application and marketing channel. In addition, the report focuses on the driving factors, restraints, opportunities and PEST analysis of major regions.
Major Companies Covered
Accenture
Hewlett-Packard Co.
Tata Consultancy Services
Xerox Corp.
Capgemini
Intelenet Global Services
IBM
3i Infotech
NCO Financial Systems Inc.
Aegis Ltd.
Convergys Corp.
Genpact
EXLService Holdings Inc.
Wipro Ltd.
Aon plc
Major Types Covered
Finance & Accounting
Customer Services
HR Outsourcing
KPO
Procurement Outsourcing
Major Applications Covered
Manufacturing
Telecommunications & Technology
Banking
Insurance & Finance Services
Retail
Others
Top Countries Data Covered in This Report
United States
Canada
Germany
UK
France
Italy
Spain
Russia
Netherlands
Turkey
Switzerland
Sweden
Poland
Belgium
China
Japan
South Korea
Australia
India
Taiwan
Indonesia
Thailand
Philippines
Malaysia
Brazil
Mexico
Argentina
Columbia
Chile
Saudi Arabia
UAE
Egypt
Nigeria
South Africa
Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2027
1 INTRODUCTION
1.1 Objective of the Study
1.2 Definition of the Market
1.3 Market Scope
1.3.1 Market Segment by Type, Application and Marketing Channel
1.3.2 Major Regions Covered (North America, Europe, Asia Pacific, Mid East & Africa)
1.4 Years Considered for the Study (2015-2027)
1.5 Currency Considered (U.S. Dollar)
1.6 Stakeholders
2 KEY FINDINGS OF THE STUDY
3 MARKET DYNAMICS
3.1 Driving Factors for this Market
3.2 Factors Challenging the Market
3.3 Opportunities of the Global BPO Market (Regions, Growing/Emerging Downstream Market Analysis)
3.4 Technological and Market Developments in the BPO Market
3.5 Industry News by Region
3.6 Regulatory Scenario by Region/Country
3.7 Market Investment Scenario Strategic Recommendations Analysis
4 VALUE CHAIN OF THE BPO MARKET
4.1 Value Chain Status
4.2 Upstream Raw Material Analysis
4.3 Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
4.4 Distributors/Traders
4.5 Downstream Major Customer Analysis (by Region)
5 GLOBAL BPO MARKET-SEGMENTATION BY TYPE
5.1 Finance & Accounting
5.2 Customer Services
5.3 HR Outsourcing
5.4 KPO
5.5 Procurement Outsourcing
6 GLOBAL BPO MARKET-SEGMENTATION BY APPLICATION
6.1 Manufacturing
6.2 Telecommunications & Technology
6.3 Banking
6.4 Insurance & Finance Services
6.5 Retail
6.6 Others
7 GLOBAL BPO MARKET-SEGMENTATION BY MARKETING CHANNEL
7.1 Traditional Marketing Channel (Offline)
7.2 Online Channel
8 COMPETITIVE INTELLIGENCE – COMPANY PROFILES
8.1 Accenture
8.1.1 Accenture Profile
8.1.2 Accenture Sales, Growth Rate and Global Market Share from 2015-2020
8.1.3 Accenture Product/Solution Launches and Enhancements Analysis
8.1.4 Accenture Business Overview/Recent Development/Acquisitions
8.2 Hewlett-Packard Co.
8.2.1 Hewlett-Packard Co. Profile
8.2.2 Hewlett-Packard Co. Sales, Growth Rate and Global Market Share from 2015-2020
8.2.3 Hewlett-Packard Co. Product/Solution Launches and Enhancements Analysis
8.2.4 Hewlett-Packard Co. Business Overview/Recent Development/Acquisitions
8.3 Tata Consultancy Services
8.3.1 Tata Consultancy Services Profile
8.3.2 Tata Consultancy Services Sales, Growth Rate and Global Market Share from 2015-2020
8.3.3 Tata Consultancy Services Product/Solution Launches and Enhancements Analysis
8.3.4 Tata Consultancy Services Business Overview/Recent Development/Acquisitions
8.4 Xerox Corp.
8.4.1 Xerox Corp. Profile
8.4.2 Xerox Corp. Sales, Growth Rate and Global Market Share from 2015-2020
8.4.3 Xerox Corp. Product/Solution Launches and Enhancements Analysis
8.4.4 Xerox Corp. Business Overview/Recent Development/Acquisitions
8.5 Capgemini
8.5.1 Capgemini Profile
8.5.2 Capgemini Sales, Growth Rate and Global Market Share from 2015-2020
8.5.3 Capgemini Product/Solution Launches and Enhancements Analysis
8.5.4 Capgemini Business Overview/Recent Development/Acquisitions
8.6 Intelenet Global Services
8.6.1 Intelenet Global Services Profile
8.6.2 Intelenet Global Services Sales, Growth Rate and Global Market Share from 2015-2020
8.6.3 Intelenet Global Services Product/Solution Launches and Enhancements Analysis
8.6.4 Intelenet Global Services Business Overview/Recent Development/Acquisitions
8.7 IBM
8.7.1 IBM Profile
8.7.2 IBM Sales, Growth Rate and Global Market Share from 2015-2020
8.7.3 IBM Product/Solution Launches and Enhancements Analysis
8.7.4 IBM Business Overview/Recent Development/Acquisitions
8.8 3i Infotech
8.8.1 3i Infotech Profile
8.8.2 3i Infotech Sales, Growth Rate and Global Market Share from 2015-2020
8.8.3 3i Infotech Product/Solution Launches and Enhancements Analysis
8.8.4 3i Infotech Business Overview/Recent Development/Acquisitions
8.9 NCO Financial Systems Inc.
8.9.1 NCO Financial Systems Inc. Profile
8.9.2 NCO Financial Systems Inc. Sales, Growth Rate and Global Market Share from 2015-2020
8.9.3 NCO Financial Systems Inc. Product/Solution Launches and Enhancements Analysis
8.9.4 NCO Financial Systems Inc. Business Overview/Recent Development/Acquisitions
8.10 Aegis Ltd.
8.10.1 Aegis Ltd. Profile
8.10.2 Aegis Ltd. Sales, Growth Rate and Global Market Share from 2015-2020
8.10.3 Aegis Ltd. Product/Solution Launches and Enhancements Analysis
8.10.4 Aegis Ltd. Business Overview/Recent Development/Acquisitions
8.11 Convergys Corp.
8.11.1 Convergys Corp. Profile
8.11.2 Convergys Corp. Sales, Growth Rate and Global Market Share from 2015-2020
8.11.3 Convergys Corp. Product/Solution Launches and Enhancements Analysis
8.11.4 Convergys Corp. Business Overview/Recent Development/Acquisitions
8.12 Genpact
8.12.1 Genpact Profile
8.12.2 Genpact Sales, Growth Rate and Global Market Share from 2015-2020
8.12.3 Genpact Product/Solution Launches and Enhancements Analysis
8.12.4 Genpact Business Overview/Recent Development/Acquisitions
8.13 EXLService Holdings Inc.
8.13.1 EXLService Holdings Inc. Profile
8.13.2 EXLService Holdings Inc. Sales, Growth Rate and Global Market Share from 2015-2020
8.13.3 EXLService Holdings Inc. Product/Solution Launches and Enhancements Analysis
8.13.4 EXLService Holdings Inc. Business Overview/Recent Development/Acquisitions
8.14 Wipro Ltd.
8.14.1 Wipro Ltd. Profile
8.14.2 Wipro Ltd. Sales, Growth Rate and Global Market Share from 2015-2020
8.14.3 Wipro Ltd. Product/Solution Launches and Enhancements Analysis
8.14.4 Wipro Ltd. Business Overview/Recent Development/Acquisitions
8.15 Aon plc
8.15.1 Aon plc Profile
8.15.2 Aon plc Sales, Growth Rate and Global Market Share from 2015-2020
8.15.3 Aon plc Product/Solution Launches and Enhancements Analysis
8.15.4 Aon plc Business Overview/Recent Development/Acquisitions
9 GLOBAL BPO MARKET-SEGMENTATION BY GEOGRAPHY
10 NORTH AMERICA
10.1 North America BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
10.2 North America BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
10.3 North America BPO Production Analysis from 2015-2020
10.4 North America BPO Consumption Analysis from 2015-2020
10.5 North America BPO Import and Export from 2015-2020
10.6 North America BPO Value, Production and Market Share by Type (2015-2020)
10.7 North America BPO Consumption, Value and Market Share by Application (2015-2020)
10.8 North America BPO by Country (United States, Canada)
10.8.1 North America BPO Sales by Country (2015-2020)
10.8.2 North America BPO Consumption Value by Country (2015-2020)
10.9 North America BPO Market PEST Analysis
11 EUROPE
11.1 Europe BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
11.2 Europe BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
11.3 Europe BPO Production Analysis from 2015-2020
11.4 Europe BPO Consumption Analysis from 2015-2020
11.5 Europe BPO Import and Export from 2015-2020
11.6 Europe BPO Value, Production and Market Share by Type (2015-2020)
11.7 Europe BPO Consumption, Value and Market Share by Application (2015-2020)
11.8 Europe BPO by Country (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden, Poland, Belgium)
11.8.1 Europe BPO Sales by Country (2015-2020)
11.8.2 Europe BPO Consumption Value by Country (2015-2020)
11.9 Europe BPO Market PEST Analysis
12 ASIA-PACIFIC
12.1 Asia-Pacific BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
12.2 Asia-Pacific BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
12.3 Asia-Pacific BPO Production Analysis from 2015-2020
12.4 Asia-Pacific BPO Consumption Analysis from 2015-2020
12.5 Asia-Pacific BPO Import and Export from 2015-2020
12.6 Asia-Pacific BPO Value, Production and Market Share by Type (2015-2020)
12.7 Asia-Pacific BPO Consumption, Value and Market Share by Application (2015-2020)
12.8 Asia-Pacific BPO by Country (China, Japan, South Korea, Australia, India, Taiwan, Indonesia, Thailand, Philippines, Malaysia)
12.8.1 Asia-Pacific BPO Sales by Country (2015-2020)
12.8.2 Asia-Pacific BPO Consumption Value by Country (2015-2020)
12.9 Asia-Pacific BPO Market PEST Analysis
13 LATIN AMERICA
13.1 Latin America BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
13.2 Latin America BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
13.3 Latin America BPO Production Analysis from 2015-2020
13.4 Latin America BPO Consumption Analysis from 2015-2020
13.5 Latin America BPO Import and Export from 2015-2020
13.6 Latin America BPO Value, Production and Market Share by Type (2015-2020)
13.7 Latin America BPO Consumption, Value and Market Share by Application (2015-2020)
13.8 Latin America BPO by Country (Brazil, Mexico, Argentina, Columbia, Chile)
13.8.1 Latin America BPO Sales by Country (2015-2020)
13.8.2 Latin America BPO Consumption Value by Country (2015-2020)
13.9 Latin America BPO Market PEST Analysis
14 MIDDLE EAST & AFRICA
14.1 Middle East & Africa BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
14.2 Middle East & Africa BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
14.3 Middle East & Africa BPO Production Analysis from 2015-2020
14.4 Middle East & Africa BPO Consumption Analysis from 2015-2020
14.5 Middle East & Africa BPO Import and Export from 2015-2020
14.6 Middle East & Africa BPO Value, Production and Market Share by Type (2015-2020)
14.7 Middle East & Africa BPO Consumption, Value and Market Share by Application (2015-2020)
14.8 Middle East & Africa BPO by Country (Saudi Arabia, UAE, Egypt, Nigeria, South Africa)
14.8.1 Middle East & Africa BPO Sales by Country (2015-2020)
14.8.2 Middle East & Africa BPO Consumption Value by Country (2015-2020)
14.9 Middle East & Africa BPO Market PEST Analysis
15 FUTURE FORECAST OF THE GLOBAL BPO MARKET FROM 2020-2027
15.1 Future Forecast of the Global BPO Market from 2020-2027 Segment by Region
15.2 Global BPO Production and Growth Rate Forecast by Type (2020-2027)
15.3 Global BPO Consumption and Growth Rate Forecast by Application (2020-2027)
16 APPENDIX
16.1 Methodology
16.2 Research Data Source
1.1 Objective of the Study
1.2 Definition of the Market
1.3 Market Scope
1.3.1 Market Segment by Type, Application and Marketing Channel
1.3.2 Major Regions Covered (North America, Europe, Asia Pacific, Mid East & Africa)
1.4 Years Considered for the Study (2015-2027)
1.5 Currency Considered (U.S. Dollar)
1.6 Stakeholders
2 KEY FINDINGS OF THE STUDY
3 MARKET DYNAMICS
3.1 Driving Factors for this Market
3.2 Factors Challenging the Market
3.3 Opportunities of the Global BPO Market (Regions, Growing/Emerging Downstream Market Analysis)
3.4 Technological and Market Developments in the BPO Market
3.5 Industry News by Region
3.6 Regulatory Scenario by Region/Country
3.7 Market Investment Scenario Strategic Recommendations Analysis
4 VALUE CHAIN OF THE BPO MARKET
4.1 Value Chain Status
4.2 Upstream Raw Material Analysis
4.3 Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
4.4 Distributors/Traders
4.5 Downstream Major Customer Analysis (by Region)
5 GLOBAL BPO MARKET-SEGMENTATION BY TYPE
5.1 Finance & Accounting
5.2 Customer Services
5.3 HR Outsourcing
5.4 KPO
5.5 Procurement Outsourcing
6 GLOBAL BPO MARKET-SEGMENTATION BY APPLICATION
6.1 Manufacturing
6.2 Telecommunications & Technology
6.3 Banking
6.4 Insurance & Finance Services
6.5 Retail
6.6 Others
7 GLOBAL BPO MARKET-SEGMENTATION BY MARKETING CHANNEL
7.1 Traditional Marketing Channel (Offline)
7.2 Online Channel
8 COMPETITIVE INTELLIGENCE – COMPANY PROFILES
8.1 Accenture
8.1.1 Accenture Profile
8.1.2 Accenture Sales, Growth Rate and Global Market Share from 2015-2020
8.1.3 Accenture Product/Solution Launches and Enhancements Analysis
8.1.4 Accenture Business Overview/Recent Development/Acquisitions
8.2 Hewlett-Packard Co.
8.2.1 Hewlett-Packard Co. Profile
8.2.2 Hewlett-Packard Co. Sales, Growth Rate and Global Market Share from 2015-2020
8.2.3 Hewlett-Packard Co. Product/Solution Launches and Enhancements Analysis
8.2.4 Hewlett-Packard Co. Business Overview/Recent Development/Acquisitions
8.3 Tata Consultancy Services
8.3.1 Tata Consultancy Services Profile
8.3.2 Tata Consultancy Services Sales, Growth Rate and Global Market Share from 2015-2020
8.3.3 Tata Consultancy Services Product/Solution Launches and Enhancements Analysis
8.3.4 Tata Consultancy Services Business Overview/Recent Development/Acquisitions
8.4 Xerox Corp.
8.4.1 Xerox Corp. Profile
8.4.2 Xerox Corp. Sales, Growth Rate and Global Market Share from 2015-2020
8.4.3 Xerox Corp. Product/Solution Launches and Enhancements Analysis
8.4.4 Xerox Corp. Business Overview/Recent Development/Acquisitions
8.5 Capgemini
8.5.1 Capgemini Profile
8.5.2 Capgemini Sales, Growth Rate and Global Market Share from 2015-2020
8.5.3 Capgemini Product/Solution Launches and Enhancements Analysis
8.5.4 Capgemini Business Overview/Recent Development/Acquisitions
8.6 Intelenet Global Services
8.6.1 Intelenet Global Services Profile
8.6.2 Intelenet Global Services Sales, Growth Rate and Global Market Share from 2015-2020
8.6.3 Intelenet Global Services Product/Solution Launches and Enhancements Analysis
8.6.4 Intelenet Global Services Business Overview/Recent Development/Acquisitions
8.7 IBM
8.7.1 IBM Profile
8.7.2 IBM Sales, Growth Rate and Global Market Share from 2015-2020
8.7.3 IBM Product/Solution Launches and Enhancements Analysis
8.7.4 IBM Business Overview/Recent Development/Acquisitions
8.8 3i Infotech
8.8.1 3i Infotech Profile
8.8.2 3i Infotech Sales, Growth Rate and Global Market Share from 2015-2020
8.8.3 3i Infotech Product/Solution Launches and Enhancements Analysis
8.8.4 3i Infotech Business Overview/Recent Development/Acquisitions
8.9 NCO Financial Systems Inc.
8.9.1 NCO Financial Systems Inc. Profile
8.9.2 NCO Financial Systems Inc. Sales, Growth Rate and Global Market Share from 2015-2020
8.9.3 NCO Financial Systems Inc. Product/Solution Launches and Enhancements Analysis
8.9.4 NCO Financial Systems Inc. Business Overview/Recent Development/Acquisitions
8.10 Aegis Ltd.
8.10.1 Aegis Ltd. Profile
8.10.2 Aegis Ltd. Sales, Growth Rate and Global Market Share from 2015-2020
8.10.3 Aegis Ltd. Product/Solution Launches and Enhancements Analysis
8.10.4 Aegis Ltd. Business Overview/Recent Development/Acquisitions
8.11 Convergys Corp.
8.11.1 Convergys Corp. Profile
8.11.2 Convergys Corp. Sales, Growth Rate and Global Market Share from 2015-2020
8.11.3 Convergys Corp. Product/Solution Launches and Enhancements Analysis
8.11.4 Convergys Corp. Business Overview/Recent Development/Acquisitions
8.12 Genpact
8.12.1 Genpact Profile
8.12.2 Genpact Sales, Growth Rate and Global Market Share from 2015-2020
8.12.3 Genpact Product/Solution Launches and Enhancements Analysis
8.12.4 Genpact Business Overview/Recent Development/Acquisitions
8.13 EXLService Holdings Inc.
8.13.1 EXLService Holdings Inc. Profile
8.13.2 EXLService Holdings Inc. Sales, Growth Rate and Global Market Share from 2015-2020
8.13.3 EXLService Holdings Inc. Product/Solution Launches and Enhancements Analysis
8.13.4 EXLService Holdings Inc. Business Overview/Recent Development/Acquisitions
8.14 Wipro Ltd.
8.14.1 Wipro Ltd. Profile
8.14.2 Wipro Ltd. Sales, Growth Rate and Global Market Share from 2015-2020
8.14.3 Wipro Ltd. Product/Solution Launches and Enhancements Analysis
8.14.4 Wipro Ltd. Business Overview/Recent Development/Acquisitions
8.15 Aon plc
8.15.1 Aon plc Profile
8.15.2 Aon plc Sales, Growth Rate and Global Market Share from 2015-2020
8.15.3 Aon plc Product/Solution Launches and Enhancements Analysis
8.15.4 Aon plc Business Overview/Recent Development/Acquisitions
9 GLOBAL BPO MARKET-SEGMENTATION BY GEOGRAPHY
10 NORTH AMERICA
10.1 North America BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
10.2 North America BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
10.3 North America BPO Production Analysis from 2015-2020
10.4 North America BPO Consumption Analysis from 2015-2020
10.5 North America BPO Import and Export from 2015-2020
10.6 North America BPO Value, Production and Market Share by Type (2015-2020)
10.7 North America BPO Consumption, Value and Market Share by Application (2015-2020)
10.8 North America BPO by Country (United States, Canada)
10.8.1 North America BPO Sales by Country (2015-2020)
10.8.2 North America BPO Consumption Value by Country (2015-2020)
10.9 North America BPO Market PEST Analysis
11 EUROPE
11.1 Europe BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
11.2 Europe BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
11.3 Europe BPO Production Analysis from 2015-2020
11.4 Europe BPO Consumption Analysis from 2015-2020
11.5 Europe BPO Import and Export from 2015-2020
11.6 Europe BPO Value, Production and Market Share by Type (2015-2020)
11.7 Europe BPO Consumption, Value and Market Share by Application (2015-2020)
11.8 Europe BPO by Country (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden, Poland, Belgium)
11.8.1 Europe BPO Sales by Country (2015-2020)
11.8.2 Europe BPO Consumption Value by Country (2015-2020)
11.9 Europe BPO Market PEST Analysis
12 ASIA-PACIFIC
12.1 Asia-Pacific BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
12.2 Asia-Pacific BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
12.3 Asia-Pacific BPO Production Analysis from 2015-2020
12.4 Asia-Pacific BPO Consumption Analysis from 2015-2020
12.5 Asia-Pacific BPO Import and Export from 2015-2020
12.6 Asia-Pacific BPO Value, Production and Market Share by Type (2015-2020)
12.7 Asia-Pacific BPO Consumption, Value and Market Share by Application (2015-2020)
12.8 Asia-Pacific BPO by Country (China, Japan, South Korea, Australia, India, Taiwan, Indonesia, Thailand, Philippines, Malaysia)
12.8.1 Asia-Pacific BPO Sales by Country (2015-2020)
12.8.2 Asia-Pacific BPO Consumption Value by Country (2015-2020)
12.9 Asia-Pacific BPO Market PEST Analysis
13 LATIN AMERICA
13.1 Latin America BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
13.2 Latin America BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
13.3 Latin America BPO Production Analysis from 2015-2020
13.4 Latin America BPO Consumption Analysis from 2015-2020
13.5 Latin America BPO Import and Export from 2015-2020
13.6 Latin America BPO Value, Production and Market Share by Type (2015-2020)
13.7 Latin America BPO Consumption, Value and Market Share by Application (2015-2020)
13.8 Latin America BPO by Country (Brazil, Mexico, Argentina, Columbia, Chile)
13.8.1 Latin America BPO Sales by Country (2015-2020)
13.8.2 Latin America BPO Consumption Value by Country (2015-2020)
13.9 Latin America BPO Market PEST Analysis
14 MIDDLE EAST & AFRICA
14.1 Middle East & Africa BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
14.2 Middle East & Africa BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
14.3 Middle East & Africa BPO Production Analysis from 2015-2020
14.4 Middle East & Africa BPO Consumption Analysis from 2015-2020
14.5 Middle East & Africa BPO Import and Export from 2015-2020
14.6 Middle East & Africa BPO Value, Production and Market Share by Type (2015-2020)
14.7 Middle East & Africa BPO Consumption, Value and Market Share by Application (2015-2020)
14.8 Middle East & Africa BPO by Country (Saudi Arabia, UAE, Egypt, Nigeria, South Africa)
14.8.1 Middle East & Africa BPO Sales by Country (2015-2020)
14.8.2 Middle East & Africa BPO Consumption Value by Country (2015-2020)
14.9 Middle East & Africa BPO Market PEST Analysis
15 FUTURE FORECAST OF THE GLOBAL BPO MARKET FROM 2020-2027
15.1 Future Forecast of the Global BPO Market from 2020-2027 Segment by Region
15.2 Global BPO Production and Growth Rate Forecast by Type (2020-2027)
15.3 Global BPO Consumption and Growth Rate Forecast by Application (2020-2027)
16 APPENDIX
16.1 Methodology
16.2 Research Data Source
LIST OF TABLES AND FIGURES
Global BPO Market Value ($) and Growth Rate of BPO from 2015-2027
Global BPO Production and Growth Rate Segment by Product Type from 2015-2027
Global BPO Consumption and Growth Rate Segment by Application from 2015-2027
Figure BPO Picture
Table Product Specifications of BPO
Table Driving Factors for this Market
Table Industry News of BPO Market
Figure Value Chain Status of BPO
Table Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
Table Distributors/Traders
Table Downstream Major Customer Analysis (by Region, by Preference)
Table Global BPO Production and Growth Rate Segment by Product Type from 2015-2020
Table Global BPO Value ($) and Growth Rate Segment by Product Type from 2015-2020
Figure Finance & Accounting of BPO
Figure Customer Services of BPO
Figure HR Outsourcing of BPO
Figure KPO of BPO
Figure Procurement Outsourcing of BPO
Table Global BPO Consumption and Growth Rate Segment by Application from 2015-2020
Table Global BPO Value ($) and Growth Rate Segment by Application from 2015-2020
Figure Manufacturing of BPO
Figure Telecommunications & Technology of BPO
Figure Banking of BPO
Figure Insurance & Finance Services of BPO
Figure Retail of BPO
Figure Others of BPO
Table Global BPO Consumption and Growth Rate Segment by Marketing Channel from 2015-2020
Table Global BPO Value ($) and Growth Rate Segment by Marketing Channel from 2015-2020
Figure Traditional Marketing Channel (Offline) of BPO
Figure Online Channel of BPO
Table Accenture Profile (Company Name, Plants Distribution, Sales Region)
Figure Accenture Sales and Growth Rate from 2015-2020
Figure Accenture Revenue ($) and Global Market Share from 2015-2020
Table Accenture BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Hewlett-Packard Co. Profile (Company Name, Plants Distribution, Sales Region)
Figure Hewlett-Packard Co. Sales and Growth Rate from 2015-2020
Figure Hewlett-Packard Co. Revenue ($) and Global Market Share from 2015-2020
Table Hewlett-Packard Co. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Tata Consultancy Services Profile (Company Name, Plants Distribution, Sales Region)
Figure Tata Consultancy Services Sales and Growth Rate from 2015-2020
Figure Tata Consultancy Services Revenue ($) and Global Market Share from 2015-2020
Table Tata Consultancy Services BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Xerox Corp. Profile (Company Name, Plants Distribution, Sales Region)
Figure Xerox Corp. Sales and Growth Rate from 2015-2020
Figure Xerox Corp. Revenue ($) and Global Market Share from 2015-2020
Table Xerox Corp. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Capgemini Profile (Company Name, Plants Distribution, Sales Region)
Figure Capgemini Sales and Growth Rate from 2015-2020
Figure Capgemini Revenue ($) and Global Market Share from 2015-2020
Table Capgemini BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Intelenet Global Services Profile (Company Name, Plants Distribution, Sales Region)
Figure Intelenet Global Services Sales and Growth Rate from 2015-2020
Figure Intelenet Global Services Revenue ($) and Global Market Share from 2015-2020
Table Intelenet Global Services BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table IBM Profile (Company Name, Plants Distribution, Sales Region)
Figure IBM Sales and Growth Rate from 2015-2020
Figure IBM Revenue ($) and Global Market Share from 2015-2020
Table IBM BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table 3i Infotech Profile (Company Name, Plants Distribution, Sales Region)
Figure 3i Infotech Sales and Growth Rate from 2015-2020
Figure 3i Infotech Revenue ($) and Global Market Share from 2015-2020
Table 3i Infotech BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table NCO Financial Systems Inc. Profile (Company Name, Plants Distribution, Sales Region)
Figure NCO Financial Systems Inc. Sales and Growth Rate from 2015-2020
Figure NCO Financial Systems Inc. Revenue ($) and Global Market Share from 2015-2020
Table NCO Financial Systems Inc. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Aegis Ltd. Profile (Company Name, Plants Distribution, Sales Region)
Figure Aegis Ltd. Sales and Growth Rate from 2015-2020
Figure Aegis Ltd. Revenue ($) and Global Market Share from 2015-2020
Table Aegis Ltd. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Convergys Corp. Profile (Company Name, Plants Distribution, Sales Region)
Figure Convergys Corp. Sales and Growth Rate from 2015-2020
Figure Convergys Corp. Revenue ($) and Global Market Share from 2015-2020
Table Convergys Corp. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Genpact Profile (Company Name, Plants Distribution, Sales Region)
Figure Genpact Sales and Growth Rate from 2015-2020
Figure Genpact Revenue ($) and Global Market Share from 2015-2020
Table Genpact BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table EXLService Holdings Inc. Profile (Company Name, Plants Distribution, Sales Region)
Figure EXLService Holdings Inc. Sales and Growth Rate from 2015-2020
Figure EXLService Holdings Inc. Revenue ($) and Global Market Share from 2015-2020
Table EXLService Holdings Inc. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Wipro Ltd. Profile (Company Name, Plants Distribution, Sales Region)
Figure Wipro Ltd. Sales and Growth Rate from 2015-2020
Figure Wipro Ltd. Revenue ($) and Global Market Share from 2015-2020
Table Wipro Ltd. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Aon plc Profile (Company Name, Plants Distribution, Sales Region)
Figure Aon plc Sales and Growth Rate from 2015-2020
Figure Aon plc Revenue ($) and Global Market Share from 2015-2020
Table Aon plc BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Global BPO Production Value ($) by Region from 2015-2020
Table Global BPO Production Value Share by Region from 2015-2020
Table Global BPO Production by Region from 2015-2020
Table Global BPO Consumption Value ($) by Region from 2015-2020
Table Global BPO Consumption by Region from 2015-2020
Table North America BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table North America BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table North America BPO Import and Export from 2015-2020
Table North America BPO Value ($) by Type (2015-2020)
Table North America BPO Production by Type (2015-2020)
Table North America BPO Consumption by Application (2015-2020)
Table North America BPO Consumption by Country (2015-2020)
Table North America BPO Consumption Value ($) by Country (2015-2020)
Figure North America BPO Market PEST Analysis
Table Europe BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Europe BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Europe BPO Import and Export from 2015-2020
Table Europe BPO Value ($) by Type (2015-2020)
Table Europe BPO Production by Type (2015-2020)
Table Europe BPO Consumption by Application (2015-2020)
Table Europe BPO Consumption by Country (2015-2020)
Table Europe BPO Consumption Value ($) by Country (2015-2020)
Figure Europe BPO Market PEST Analysis
Table Asia-Pacific BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Asia-Pacific BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Asia-Pacific BPO Import and Export from 2015-2020
Table Asia-Pacific BPO Value ($) by Type (2015-2020)
Table Asia-Pacific BPO Production by Type (2015-2020)
Table Asia-Pacific BPO Consumption by Application (2015-2020)
Table Asia-Pacific BPO Consumption by Country (2015-2020)
Table Asia-Pacific BPO Consumption Value ($) by Country (2015-2020)
Figure Asia-Pacific BPO Market PEST Analysis
Table Latin America BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Latin America BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Latin America BPO Import and Export from 2015-2020
Table Latin America BPO Value ($) by Type (2015-2020)
Table Latin America BPO Production by Type (2015-2020)
Table Latin America BPO Consumption by Application (2015-2020)
Table Latin America BPO Consumption by Country (2015-2020)
Table Latin America BPO Consumption Value ($) by Country (2015-2020)
Figure Latin America BPO Market PEST Analysis
Table Middle East & Africa BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Middle East & Africa BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Middle East & Africa BPO Import and Export from 2015-2020
Table Middle East & Africa BPO Value ($) by Type (2015-2020)
Table Middle East & Africa BPO Production by Type (2015-2020)
Table Middle East & Africa BPO Consumption by Application (2015-2020)
Table Middle East & Africa BPO Consumption by Country (2015-2020)
Table Middle East & Africa BPO Consumption Value ($) by Country (2015-2020)
Figure Middle East & Africa BPO Market PEST Analysis
Table Global BPO Value ($) and Growth Rate Forecast by Region (2020-2027)
Table Global BPO Production and Growth Rate Forecast by Region (2020-2027)
Table Global BPO Consumption and Growth Rate Forecast by Region (2020-2027)
Table Global BPO Production and Growth Rate Forecast by Type (2020-2027)
Table Global BPO Consumption and Growth Rate Forecast by Application (2020-2027)
Global BPO Market Value ($) and Growth Rate of BPO from 2015-2027
Global BPO Production and Growth Rate Segment by Product Type from 2015-2027
Global BPO Consumption and Growth Rate Segment by Application from 2015-2027
Figure BPO Picture
Table Product Specifications of BPO
Table Driving Factors for this Market
Table Industry News of BPO Market
Figure Value Chain Status of BPO
Table Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
Table Distributors/Traders
Table Downstream Major Customer Analysis (by Region, by Preference)
Table Global BPO Production and Growth Rate Segment by Product Type from 2015-2020
Table Global BPO Value ($) and Growth Rate Segment by Product Type from 2015-2020
Figure Finance & Accounting of BPO
Figure Customer Services of BPO
Figure HR Outsourcing of BPO
Figure KPO of BPO
Figure Procurement Outsourcing of BPO
Table Global BPO Consumption and Growth Rate Segment by Application from 2015-2020
Table Global BPO Value ($) and Growth Rate Segment by Application from 2015-2020
Figure Manufacturing of BPO
Figure Telecommunications & Technology of BPO
Figure Banking of BPO
Figure Insurance & Finance Services of BPO
Figure Retail of BPO
Figure Others of BPO
Table Global BPO Consumption and Growth Rate Segment by Marketing Channel from 2015-2020
Table Global BPO Value ($) and Growth Rate Segment by Marketing Channel from 2015-2020
Figure Traditional Marketing Channel (Offline) of BPO
Figure Online Channel of BPO
Table Accenture Profile (Company Name, Plants Distribution, Sales Region)
Figure Accenture Sales and Growth Rate from 2015-2020
Figure Accenture Revenue ($) and Global Market Share from 2015-2020
Table Accenture BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Hewlett-Packard Co. Profile (Company Name, Plants Distribution, Sales Region)
Figure Hewlett-Packard Co. Sales and Growth Rate from 2015-2020
Figure Hewlett-Packard Co. Revenue ($) and Global Market Share from 2015-2020
Table Hewlett-Packard Co. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Tata Consultancy Services Profile (Company Name, Plants Distribution, Sales Region)
Figure Tata Consultancy Services Sales and Growth Rate from 2015-2020
Figure Tata Consultancy Services Revenue ($) and Global Market Share from 2015-2020
Table Tata Consultancy Services BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Xerox Corp. Profile (Company Name, Plants Distribution, Sales Region)
Figure Xerox Corp. Sales and Growth Rate from 2015-2020
Figure Xerox Corp. Revenue ($) and Global Market Share from 2015-2020
Table Xerox Corp. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Capgemini Profile (Company Name, Plants Distribution, Sales Region)
Figure Capgemini Sales and Growth Rate from 2015-2020
Figure Capgemini Revenue ($) and Global Market Share from 2015-2020
Table Capgemini BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Intelenet Global Services Profile (Company Name, Plants Distribution, Sales Region)
Figure Intelenet Global Services Sales and Growth Rate from 2015-2020
Figure Intelenet Global Services Revenue ($) and Global Market Share from 2015-2020
Table Intelenet Global Services BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table IBM Profile (Company Name, Plants Distribution, Sales Region)
Figure IBM Sales and Growth Rate from 2015-2020
Figure IBM Revenue ($) and Global Market Share from 2015-2020
Table IBM BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table 3i Infotech Profile (Company Name, Plants Distribution, Sales Region)
Figure 3i Infotech Sales and Growth Rate from 2015-2020
Figure 3i Infotech Revenue ($) and Global Market Share from 2015-2020
Table 3i Infotech BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table NCO Financial Systems Inc. Profile (Company Name, Plants Distribution, Sales Region)
Figure NCO Financial Systems Inc. Sales and Growth Rate from 2015-2020
Figure NCO Financial Systems Inc. Revenue ($) and Global Market Share from 2015-2020
Table NCO Financial Systems Inc. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Aegis Ltd. Profile (Company Name, Plants Distribution, Sales Region)
Figure Aegis Ltd. Sales and Growth Rate from 2015-2020
Figure Aegis Ltd. Revenue ($) and Global Market Share from 2015-2020
Table Aegis Ltd. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Convergys Corp. Profile (Company Name, Plants Distribution, Sales Region)
Figure Convergys Corp. Sales and Growth Rate from 2015-2020
Figure Convergys Corp. Revenue ($) and Global Market Share from 2015-2020
Table Convergys Corp. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Genpact Profile (Company Name, Plants Distribution, Sales Region)
Figure Genpact Sales and Growth Rate from 2015-2020
Figure Genpact Revenue ($) and Global Market Share from 2015-2020
Table Genpact BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table EXLService Holdings Inc. Profile (Company Name, Plants Distribution, Sales Region)
Figure EXLService Holdings Inc. Sales and Growth Rate from 2015-2020
Figure EXLService Holdings Inc. Revenue ($) and Global Market Share from 2015-2020
Table EXLService Holdings Inc. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Wipro Ltd. Profile (Company Name, Plants Distribution, Sales Region)
Figure Wipro Ltd. Sales and Growth Rate from 2015-2020
Figure Wipro Ltd. Revenue ($) and Global Market Share from 2015-2020
Table Wipro Ltd. BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Aon plc Profile (Company Name, Plants Distribution, Sales Region)
Figure Aon plc Sales and Growth Rate from 2015-2020
Figure Aon plc Revenue ($) and Global Market Share from 2015-2020
Table Aon plc BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Global BPO Production Value ($) by Region from 2015-2020
Table Global BPO Production Value Share by Region from 2015-2020
Table Global BPO Production by Region from 2015-2020
Table Global BPO Consumption Value ($) by Region from 2015-2020
Table Global BPO Consumption by Region from 2015-2020
Table North America BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table North America BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table North America BPO Import and Export from 2015-2020
Table North America BPO Value ($) by Type (2015-2020)
Table North America BPO Production by Type (2015-2020)
Table North America BPO Consumption by Application (2015-2020)
Table North America BPO Consumption by Country (2015-2020)
Table North America BPO Consumption Value ($) by Country (2015-2020)
Figure North America BPO Market PEST Analysis
Table Europe BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Europe BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Europe BPO Import and Export from 2015-2020
Table Europe BPO Value ($) by Type (2015-2020)
Table Europe BPO Production by Type (2015-2020)
Table Europe BPO Consumption by Application (2015-2020)
Table Europe BPO Consumption by Country (2015-2020)
Table Europe BPO Consumption Value ($) by Country (2015-2020)
Figure Europe BPO Market PEST Analysis
Table Asia-Pacific BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Asia-Pacific BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Asia-Pacific BPO Import and Export from 2015-2020
Table Asia-Pacific BPO Value ($) by Type (2015-2020)
Table Asia-Pacific BPO Production by Type (2015-2020)
Table Asia-Pacific BPO Consumption by Application (2015-2020)
Table Asia-Pacific BPO Consumption by Country (2015-2020)
Table Asia-Pacific BPO Consumption Value ($) by Country (2015-2020)
Figure Asia-Pacific BPO Market PEST Analysis
Table Latin America BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Latin America BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Latin America BPO Import and Export from 2015-2020
Table Latin America BPO Value ($) by Type (2015-2020)
Table Latin America BPO Production by Type (2015-2020)
Table Latin America BPO Consumption by Application (2015-2020)
Table Latin America BPO Consumption by Country (2015-2020)
Table Latin America BPO Consumption Value ($) by Country (2015-2020)
Figure Latin America BPO Market PEST Analysis
Table Middle East & Africa BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Middle East & Africa BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Middle East & Africa BPO Import and Export from 2015-2020
Table Middle East & Africa BPO Value ($) by Type (2015-2020)
Table Middle East & Africa BPO Production by Type (2015-2020)
Table Middle East & Africa BPO Consumption by Application (2015-2020)
Table Middle East & Africa BPO Consumption by Country (2015-2020)
Table Middle East & Africa BPO Consumption Value ($) by Country (2015-2020)
Figure Middle East & Africa BPO Market PEST Analysis
Table Global BPO Value ($) and Growth Rate Forecast by Region (2020-2027)
Table Global BPO Production and Growth Rate Forecast by Region (2020-2027)
Table Global BPO Consumption and Growth Rate Forecast by Region (2020-2027)
Table Global BPO Production and Growth Rate Forecast by Type (2020-2027)
Table Global BPO Consumption and Growth Rate Forecast by Application (2020-2027)
