Healthcare BPO Market by Provider (RCM, Patient Care), Payer (Claims Repricing), Pharmaceutical (R&D, Manufacturing, Sales and Marketing Services (Forecasting, Performance Reporting)), Outsourcing Approaches, Models (Multisourcing) - Global Forecasts to 2022

Date: October 4, 2017
Pages: 203
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Publisher: MarketsandMarkets
Report type: Strategic Report
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Healthcare BPO Market by Provider (RCM, Patient Care), Payer (Claims Repricing), Pharmaceutical (R&D, Manufacturing, Sales and Marketing Services (Forecasting, Performance Reporting)), Outsourcing Approaches, Models (Multisourcing) - Global Forecasts to 2022
“The healthcare BPO market is projected to grow at a CAGR of 10.2%.”

The healthcare BPO market is expected to grow at a CAGR of 10.2% from 2017 to 2022, to reach USD 312.43 billion by 2022 from USD 191.68 billion in 2017. The need to reduce the rising healthcare costs and the implementation of the Patient Protection and Affordable Care Act (PPACA) are factors that compel payers and providers to outsource their business processes to low-cost countries in order to reduce operational costs. Patent cliffs, complex clinical trial protocols, and new reporting requirements are forcing pharmaceutical companies to outsource their R&D and manufacturing processes to other countries, which is driving the healthcare outsourcing market. On the other hand, the fear of losing visibility & control over business processes and reliability and data security & privacy concerns are the major factors expected to restrain market growth.

“The revenue cycle management segment is expected to grow at the highest CAGR.”

On the basis of provider service, the healthcare BPO market is segmented into revenue cycle management, patient enrollment, and patient care. In 2017, the revenue cycle management segment is expected to account for the largest share of the global healthcare BPO market. Growth in the revenue cycle management market can largely be attributed to factors such as decreasing reimbursements in the healthcare industry, reductions in the overall healthcare costs, initiatives undertaken by governments for implementing RCM solutions, and increasing expenditure by the healthcare IT industry.

“The manufacturing services segment is expected to account for the largest share in 2017.”

On the basis of pharmaceutical services, the market is classified into manufacturing services, R&D services, and non-clinical services. In 2017, the manufacturing services segment is expected to account for the largest share of the market. The rising demand for new drugs and cost advantages of outsourcing are the key factors driving the growth of this segment.

“The US is expected to account for the largest share during the forecast period as a source region.”

By source geography, the US is expected to account for the largest share, followed by Europe, and RoW. It is the prime source for the outsourcing of healthcare services due to the mandatory implementation of ICD-10 codes and enactment of PPACA. The US also ranks high as a preferred location in cases where location and skill are more important than cost savings.

Break-up profile of primaries:
  • By Company Type- Tier 1-40%, Tier 2-35% and Tier 3-25%
  • By Designation-C-level-33%, D-level-41% and Others-26%
  • By Region-North America-35%, Europe-30%, Asia-21%, and RoW-14%
The key players in the healthcare BPO market are Cognizant (US), Accenture (Ireland), Xerox (US), Genpact (Bermuda), TCS (India), and Infosys (India).

Research Coverage:

The healthcare BPO market in this report is segmented by payer services, provider services, pharmaceutical services, and region. The study tracks and analyzes competitive developments such as product launches, agreements, partnerships, and acquisitions, and profiles key players and core competencies in the healthcare BPO market.

Reasons to buy this report:

The report provides insights on the following pointers:
  • Market Penetration: Comprehensive information on portfolios offered by the top players in the global healthcare BPO market. The report analyzes the healthcare BPO market by payer services, provider services, pharmaceutical services, and region
  • Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product launches in the healthcare BPO market
  • Market Development: Comprehensive information about lucrative emerging markets – the report analyzes the markets for healthcare BPO services across regions
  • Market Diversification: Exhaustive information about new products, untapped geographies, and recent developments in the global healthcare BPO market
  • Competitive Assessment: In-depth assessment of strategies, products, and manufacturing capabilities of the key players in the global healthcare BPO market
1 INTRODUCTION

1.1 OBJECTIVES OF THE STUDY
1.2 MARKET DEFINITION
  1.2.1 MARKET COVERED
  1.2.2 YEARS CONSIDERED FOR THE STUDY
1.3 CURRENCY
1.4 LIMITATIONS
1.5 STAKEHOLDERS

2 RESEARCH METHODOLOGY

2.1 RESEARCH DATA
  2.1.1 SECONDARY DATA
    2.1.1.1 Key data from secondary sources
  2.1.2 PRIMARY DATA
    2.1.2.1 Key data from primary sources
    2.1.2.2 Breakdown of primaries
    2.1.2.3 Key industry insights
2.2 MARKET SIZE ESTIMATION
2.3 MARKET BREAKDOWN AND DATA TRAINGULATION
  2.3.1 ASSUMPTIONS FOR THE STUDY

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS

4.1 HEALTHCARE BPO: MARKET OVERVIEW
4.2 US HEALTHCARE BPO MARKET, BY PROVIDER & PHARMACEUTICAL SERVICES (2016)
4.3 HEALTHCARE BPO PATIENT CARE SERVICES MARKET, BY TYPE, 2017 VS. 2022 (USD BILLION)
4.4 HEALTHCARE BPO MARKET, BY DESTINATION GEOGRAPHY (2017)

5 MARKET OVERVIEW

5.1 INTRODUCTION
  5.1.1 DRIVERS: PAYER SERVICES MARKET
    5.1.1.1 Regulatory changes in the US with the implementation of PPACA
    5.1.1.2 Pressure to reduce rising healthcare costs
    5.1.1.3 Demand for niche services
  5.1.2 DRIVERS: PROVIDER SERVICES MARKET
    5.1.2.1 Shift to ICD-10 coding standards and upcoming ICD-11
    5.1.2.2 Loss of revenue due to billing errors
    5.1.2.3 Increasing consolidation in the healthcare industry
    5.1.2.4 Need for structured processes, documentation
  5.1.3 DRIVERS IN THE PHARMACEUTICAL SERVICE MARKET
    5.1.3.1 Patent cliff
    5.1.3.2 Increasing R&D costs and strict regulations
  5.1.4 RESTRAINTS
    5.1.4.1 Hidden Costs of Outsourcing
    5.1.4.2 Fear of Losing Visibility and Control over the Business Process
  5.1.5 CHALLENGES: PROVIDER SERVICES MARKET
    5.1.5.1 Dearth of skilled workforce
    5.1.5.2 Competition from hospital management companies
5.2 OUTSOURCING APPROACHES
  5.2.1 BUNDLED SERVICES
  5.2.2 FEE FOR SERVICE
  5.2.3 FLEXIBLE CONTRACTS
  5.2.4 BEST-SHORE
5.3 OUTSOURCING MODELS
  5.3.1 MULTISOURCING
  5.3.2 CAPTIVE CENTER
  5.3.3 HYBRID DELIVERY MODEL
  5.3.4 PREFERRED PROVIDER
  5.3.5 STRATEGIC PARTNERSHIP
  5.3.6 GLOBAL DELIVERY MODEL

6 HEALTHCARE BPO MARKET, BY PROVIDER SERVICE

6.1 INTRODUCTION
6.2 REVENUE CYCLE MANAGEMENT
6.3 PATIENT ENROLLMENT
6.4 PATIENT CARE
  6.4.1 MEDICAL TRANSCRIPTION
  6.4.2 DEVICE MONITORING
  6.4.3 MEDICAL IMAGING

7 HEALTHCARE BPO MARKET, BY PAYER SERVICE

7.1 INTRODUCTION
7.2 CLAIMS MANAGEMENT SERVICES
  7.2.1 CLAIMS ADJUDICATION SERVICES
  7.2.2 CLAIMS SETTLEMENT SERVICES
  7.2.3 INFORMATION MANAGEMENT SERVICES
  7.2.4 CLAIMS REPRICING
  7.2.5 CLAIMS INVESTIGATION SERVICES
  7.2.6 CLAIMS INDEXING SERVICES
  7.2.7 FRAUD DETECTION AND MANAGEMENT
7.3 INTEGRATED FRONT-END SERVICES AND BACK-OFFICE OPERATIONS
7.4 MEMBER MANAGEMENT SERVICES
7.5 PRODUCT DEVELOPMENT AND BUSINESS ACQUISITION SERVICES
7.6 PROVIDER MANAGEMENT SERVICES
7.7 CARE MANAGEMENT
7.8 BILLING AND ACCOUNTS MANAGEMENT SERVICES
7.9 HR SERVICES

8 HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE

8.1 INTRODUCTION
  8.1.1 RESEARCH & DEVELOPMENT
  8.1.2 MANUFACTURING
  8.1.3 NON-CLINICAL SERVICES
    8.1.3.1 Supply chain management & logistics
    8.1.3.2 Sales and marketing services
      8.1.3.2.1 Analytics
      8.1.3.2.2 Marketing services
      8.1.3.2.3 Research
      8.1.3.2.4 Forecasting
      8.1.3.2.5 Performance reporting
    8.1.3.3 Other non-clinical functions

9 GEOGRAPHIC ANALYSIS

9.1 SOURCE GEOGRAPHY
  9.1.1 US
  9.1.2 EUROPE
  9.1.3 ROW
9.2 DESTINATION GEOGRAPHY
  9.2.1 INDIA
  9.2.2 US
  9.2.3 EUROPE
  9.2.4 CHINA
  9.2.5 LATIN AMERICA
  9.2.6 PHILIPPINES
  9.2.7 MIDDLE EAST
  9.2.8 ROW

10 COMPANY PROFILES

(BUSINESS OVERVIEW, PRODUCTS OFFERED, STRENGTH OF PRODUCT PORTFOLIO, BUSINESS STRATEGY EXCELLENCE, RECENT DEVELOPMENTS.)*

10.1 ACCENTURE
10.2 COGNIZANT TECHNOLOGY SOLUTIONS
10.3 FIRSTSOURCE SOLUTIONS.
10.4 GEBBS HEALTHCARE SOLUTIONS,
10.5 GENPACT
10.6 IBM
10.7 INFOSYS
10.8 INVENSIS TECHNOLOGIES.
10.9 LONZA
10.10 OMEGA HEALTHCARE
10.11 QUINTILES IMS HOLDINGS,
10.12 R1 RCM
10.13 TATA CONSULTANCY SERVICES
10.14 WNS (HOLDINGS)
10.15 XEROX

*Details on Business Overview, Strength of Product Portfolio, Business Strategy Excellence, Recent Developments, Key relationships might not be captured in case of unlisted companies.

11 APPENDIX

11.1 INSIGHTS OF INDUSTRY EXPERTS
11.2 DISCUSSION GUIDE
11.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
11.4 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
11.5 AVAILABLE CUSTOMIZATIONS
11.6 RELATED REPORTS
11.7 AUTHOR DETAILS

LIST OF TABLES

Table 1 GLOBAL HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD BILLION)
Table 2 GLOBAL HEALTHCARE BPO PROVIDER SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 3 GLOBAL HEALTHCARE BPO PROVIDER SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
Table 4 REVENUE CYCLE MANAGEMENT SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 5 REVENUE CYCLE MANAGEMENT SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
Table 6 PATIENT ENROLLMENT SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 7 PATIENT ENROLLMENT SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 8 PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 9 PATIENT CARE SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 10 PATIENT CARE SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 11 GLOBAL MEDICAL TRANSCRIPTION MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 12 GLOBAL MEDICAL TRANSCRIPTION MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 13 GLOBAL DEVICE MONITORING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 14 GLOBAL DEVICE MONITORING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 15 GLOBAL MEDICAL IMAGING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 16 GLOBAL MEDICAL IMAGING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 17 GLOBAL PAYER SERVICES OUTSOURCING MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 18 GLOBAL PAYER SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 19 GLOBAL PAYER SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
Table 20 GLOBAL CLAIMS MANAGEMENT SERVICES OUTSOURCING MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 21 GLOBAL CLAIMS MANAGEMENT OUTSOURCING SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 22 GLOBAL CLAIMS MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
Table 23 GLOBAL CLAIMS ADJUDICATION SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 24 GLOBAL CLAIMS ADJUDICATION SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 25 GLOBAL CLAIMS SETTLEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 26 GLOBAL CLAIMS SETTLEMENT OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 27 GLOBAL INFORMATION MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 28 GLOBAL INFORMATION MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 29 GLOBAL CLAIMS REPRICING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD MILLION)
Table 30 GLOBAL CLAIMS REPRICING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 31 GLOBAL CLAIMS INVESTIGATION SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 32 GLOBAL CLAIMS INVESTIGATION SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 33 GLOBAL CLAIMS INDEXING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 34 GLOBAL CLAIMS INDEXING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 35 GLOBAL FRAUD DETECTION AND MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 36 GLOBAL FRAUD DETECTION AND MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 37 GLOBAL INTEGRATED FRONT-END SERVICES AND BACK-OFFICE OPERATIONS OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 38 GLOBAL INTEGRATED FRONT-END SERVICES AND BACK-OFFICE OPERATIONS OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 39 GLOBAL MEMBER MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 40 GLOBAL MEMBER MANAGEMENT OUTSOURCING SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 41 GLOBAL PRODUCT DEVELOPMENT AND BUSINESS ACQUISITION SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 42 GLOBAL PRODUCT DEVELOPMENT AND BUSINESS ACQUISITION SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 43 GLOBAL PROVIDER MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 44 GLOBAL PROVIDER MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 45 GLOBAL CARE MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 46 GLOBAL CARE MANAGEMENT SIZE, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 47 GLOBAL BILLING AND ACCOUNTS MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 48 GLOBAL BILLING AND ACCOUNTS MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 49 GLOBAL HR SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 50 GLOBAL HR SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 51 GLOBAL PHARMACEUTICAL SERVICES OUTSOURCING MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 52 GLOBAL PHARMACEUTICAL SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 53 GLOBAL PHARMACEUTICAL SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
Table 54 GLOBAL PHARMACEUTICAL R&D OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 55 GLOBAL PHARMACEUTICAL R&D OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
Table 56 GLOBAL PHARMACEUTICAL MANUFACTURING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 57 GLOBAL PHARMACEUTICAL MANUFACTURING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
Table 58 GLOBAL NON-CLINICAL SERVICES OUTSOURCING MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 59 GLOBAL NON-CLINICAL SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 60 GLOBAL NON-CLINICAL SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
Table 61 GLOBAL SCM & LOGISTICS SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 62 GLOBAL SCM & LOGISTICS SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 63 GLOBAL SALES AND MARKETING SERVICES OUTSOURCING MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 64 GLOBAL SALES AND MARKETING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 65 GLOBAL SALES AND MARKETING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 66 GLOBAL ANALYTICS SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 67 GLOBAL ANALYTICS SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 68 GLOBAL MARKETING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 69 GLOBAL MARKETING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 70 GLOBAL RESEARCH SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 71 GLOBAL RESEARCH SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 72 GLOBAL FORECASTING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 73 GLOBAL FORECASTING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 74 GLOBAL PERFORMANCE REPORTING OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 75 GLOBAL PERFORMANCE REPORTING OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 76 GLOBAL OTHER NON-CLINICAL SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 77 GLOBAL OTHER NON-CLINICAL SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
Table 78 GLOBAL HEALTHCARE BPO MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
Table 79 US: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD BILLION)
Table 80 US: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 81 US: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD BILLION)
Table 82 US: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 83 US: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD BILLION)
Table 84 US: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 85 US: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 86 EUROPE: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD BILLION)
Table 87 EUROPE: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 88 EUROPE: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD BILLION)
Table 89 EUROPE: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 90 EUROPE: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD BILLION)
Table 91 EUROPE: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 92 EUROPE: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 93 ROW: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD MILLION)
Table 94 ROW: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 95 ROW: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD MILLION)
Table 96 ROW: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 97 ROW: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD BILLION)
Table 98 ROW: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 99 ROW: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 100 GLOBAL HEALTHCARE BPO MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
Table 101 INDIA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD BILLION)
Table 102 INDIA: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 103 INDIA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD BILLION)
Table 104 INDIA: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 105 INDIA: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD BILLION)
Table 106 INDIA: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 107 INDIA: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 108 US: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD BILLION)
Table 109 US: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 110 US: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD BILLION)
Table 111 US: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 112 US: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD BILLION)
Table 113 US: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 114 US: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 115 EUROPE: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD BILLION)
Table 116 EUROPE: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 117 EUROPE: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD BILLION)
Table 118 EUROPE: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 119 EUROPE: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD BILLION)
Table 120 EUROPE: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 121 EUROPE: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
Table 122 CHINA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD MILLION)
Table 123 CHINA: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 124 CHINA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD MILLION)
Table 125 CHINA: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 126 CHINA: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD MILLION)
Table 127 CHINA: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 128 CHINA: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 129 LATIN AMERICA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD MILLION)
Table 130 LATIN AMERICA: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 131 LATIN AMERICA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD MILLION)
Table 132 LATIN AMERICA: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 133 LATIN AMERICA: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD MILLION)
Table 134 LATIN AMERICA: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 135 LATIN AMERICA: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 136 PHILIPPINES: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD MILLION)
Table 137 PHILIPPINES: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 138 PHILIPPINES: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD MILLION)
Table 139 PHILIPPINES: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 140 PHILIPPINES: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD MILLION)
Table 141 PHILIPPINES: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 142 PHILIPPINES: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 143 MIDDLE EAST: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD MILLION)
Table 144 MIDDLE EAST: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 145 MIDDLE EAST: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD MILLION)
Table 146 MIDDLE EAST: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 147 MIDDLE EAST: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD MILLION)
Table 148 MIDDLE EAST: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 149 MIDDLE EAST: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 150 ROW: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD MILLION)
Table 151 ROW: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 152 ROW: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD MILLION)
Table 153 ROW: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 154 ROW: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD MILLION)
Table 155 ROW: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
Table 156 ROW: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)

LIST OF FIGURES

Figure 1 RESEARCH DESIGN
Figure 2 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, REGION, AND TYPE
Figure 3 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
Figure 4 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
Figure 5 MARKET DATA TRIANGULATION METHODOLOGY
Figure 6 HEALTHCARE BPO MARKET, BY TYPE OF SERVICE, 2017 VS. 2022 (USD BILLION)
Figure 7 HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2017 VS. 2022 (USD BILLION)
Figure 8 HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2017 VS. 2022 (USD BILLION)
Figure 9 CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2017 VS. 2022 (USD BILLION)
Figure 10 HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2017 VS. 2022 (USD BILLION)
Figure 11 HEALTHCARE BPO MARKET, BY SOURCE GEOGRAPHY, 2017 (USD BILLION)
Figure 12 HEALTHCARE BPO MARKET TO REGISTER A DOUBLE-DIGIT GROWTH RATE DURING THE FORECAST PERIOD (2017–2022)
Figure 13 REVENUE CYCLE MANAGEMENT SERVICES SEGMENT DOMINATED THE US HEALTHCARE BPO MARKET IN 2016
Figure 14 MEDICAL TRANSCRIPTION SERVICES SEGMENT TO ACCOUNT FOR THE LARGEST MARKET SHARE IN 2017
Figure 15 INDIA TO ACCOUNT FOR THE LARGEST SHARE OF THE HEALTHCARE BPO MARKET, BY DESTINATION GEOGRAPHY, IN 2017
Figure 16 GLOBAL HEALTHCARE BPO MARKET: DRIVERS, RESTRAINTS, AND CHALLENGES
Figure 17 REVENUE CYCLE MANAGEMENT SEGMENT TO DOMINATE THE MARKET DURING THE FORECAST PERIOD (2017–2022)
Figure 18 CLAIMS MANAGEMENT SERVICES TO DOMINATE THE HEALTHCARE PAYER OUTSOURCING MARKET DURING 2017–2022
Figure 19 MANUFACTURING SERVICES SEGMENT TO DOMINATE THE GLOBAL PHARMACEUTICAL SERVICES OUTSOURCING MARKET
Figure 20 US TO DOMINATE THE HEALTHCARE BPO MARKET IN 2017
Figure 21 US: HEALTHCARE BPO MARKET SNAPSHOT
Figure 22 INDIA: HEALTHCARE BPO MARKET SNAPSHOT
Figure 23 ACCENTURE: COMPANY SNAPSHOT
Figure 24 COGNIZANT TECHNOLOGY SOLUTIONS : COMPANY SNAPSHOT
Figure 25 FIRSTSOURCE SOLUTIONS.: COMPANY SNAPSHOT (2017)
Figure 26 GENPACT : COMPANY SNAPSHOT
Figure 27 IBM: COMPANY SNAPSHOT
Figure 28 INFOSYS: COMPANY SNAPSHOT
Figure 29 LONZA: COMPANY SNAPSHOT
Figure 30 QUINTILES IMS HOLDINGS: COMPANY SNAPSHOT
Figure 31 R1 RCM: COMPANY SNAPSHOT
Figure 32 TATA CONSULTANCY SERVICES: COMPANY SNAPSHOT
Figure 33 WNS (HOLDINGS): COMPANY SNAPSHOT
Figure 34 XEROX: COMPANY SNAPSHOT
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Healthcare BPO Market by Provider (RCM, Patient Care), Payer (Claims Repricing), Pharmaceutical (R&D, Manufacturing, Sales and Marketing Services (Forecasting, Performance Reporting)), Outsourcing Approaches, Models (Multisourcing) - Global Forecasts to 2022
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