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Medical Affairs Reputations (US) [CLL]

July 2017 | | ID: M0A9107B057EN
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How well does your CLL medical affairs team performance compare with the rest?

Is ‘moderately satisfied’ good enough? According to this latest survey of 100 US medical oncologists and haematologists, the performance of chronic lymphocytic leukaemia medical affairs teams still has a way to go in some key areas before higher satisfaction ratings can be achieved across the board. Find out what physicians think is done well; what they want to see more of; and why some are dissatisfied.

Use Medical Affairs Reputations: Chronic Lymphocytic Leukaemia 2017 (US) to discover how your team can better meet the high expectations of physicians at the frontline.

This report compares the current activities of medical affairs teams for the six leading CLL treatments from Novartis, Gilead, Roche, Janssen Biotech, AbbVie and Biogen. It shows:
  • How physicians rate each team overall, and for 12 key medical affairs services.
  • What is most important to physicians, plus what can be done better.
  • How, and how often physicians want to meet with your team.
It’s time to find out exactly how well your medical affairs team is performing against fierce competition – and establish an action plan to gain competitive advantage

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Top Takeaways
  • Stand out or forgettable? One team strides ahead with 85% of physicians recalling an interaction within the last 6 months – whereas another is lagging way behind with a half-hearted response. How does your team stack up?
  • Patient focus: How much do US physicians rely on medical affairs to help them improve patient access, education and outcomes? And are they spending more or less time doing this than before?
  • Not so dynamic duo: Two teams top the satisfaction table for many (but not all) medical affairs attributes. Where are their weak spots and who is maximising on them?
  • Shared goal: Physicians identified the same important opportunity for improvement for 3 out of 6 medical affairs teams. Just what should all of them be focusing on right now?
  • Good news for all: Physicians praised every drug for at least 4 areas of support provided by medical affairs teams.
  • Consider the 80:20 rule: 1 in 5 survey respondents suggest more can be done to provide specific information, and that attitudes could be improved. Could addressing these tip the balance?
Insight into Medical Affairs Teams for These CLL Brands
  • Arzerra (ofatumumab; Novartis)
  • Gazyva (obinutuzumab; Roche)
  • Imbruvica (ibrutinib; Janssen Biotech/AbbVie)
  • Rituxan (rituximab; Roche/Biogen)
  • Venclexta (venetoclax; Roche/AbbVie)
  • Zydelig (idelalisib; Gilead)
An Expert-designed Competitive View of Your Medical Affairs Team

Developed with the help of medical affairs specialists, this report gives you an in-depth comparison of 7 medical affairs teams—answering important questions like:

What do physicians need?
  • How, and how often are they using your medical affairs team?
  • What services do they consider most important?
  • How often should you contact them? What channels are best?
Does your medical affairs team deliver?
  • How memorable are your team’s interactions with doctors?
  • How do doctors rank your team for performance and satisfaction in 12 key areas?
  • How does your team compare to the competition—in each area, and overall?
What needs improvement?
  • Are you delivering the services that are most important to doctors?
  • Where do you need to improve?
  • How can your team enhance its services?
Based on Interviews with Practicing Doctors

We surveyed 100 US-based medical oncologists and haematologists—chosen from the largest community of validated physicians in the world.

All respondents:
  • Have been practicing for between 3 and 35 years
  • See at least 5 patients with CLL in a typical month
  • Devote at least 50% of their time to direct patient care
  • Have interacted with at least one listed product’s medical affairs team in the past 6 months.
We conducted the survey between August 1st and 16th, 2017.

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1. OBJECTIVES, SURVEY METHODOLOGY AND SAMPLING, PRODUCTS INCLUDED IN THE SURVEY, EXECUTIVE SUMMARY

2. CURRENT STATUS OF INTERACTIONS WITH DIFFERENT MEDICAL AFFAIRS TEAMS

3. INTERACTIONS IN THE PAST 6 MONTHS WITH MEDICAL AFFAIRS TEAMS FOR EACH PRODUCT

4. CURRENT FREQUENCY OF INTERACTIONS WITH MEDICAL AFFAIR TEAMS FOR EACH PRODUCT

5. COMPETITIVE EVALUATION OF MEDICAL AFFAIRS TEAMS PERFORMANCE ON VARIOUS ATTRIBUTES

6. EVALUATION OF OVERALL QUALITY OF INTERACTIONS WITH MEDICAL AFFAIRS TEAMS FOR EACH PRODUCT

7. ATTRIBUTE IMPORTANCE OF MEDICAL AFFAIRS TEAMS ROLES TO PHYSICIANS’ PRACTICE

8. EDGEMAP ANALYSIS – COMPETITIVE EVALUATION ON MEDICAL AFFAIRS TEAMS PERFORMANCE ON ATTRIBUTES

9. COMPETITIVE EVALUATION OF PHYSICIANS SATISFACTION OF INTERACTION WITH MEDICAL AFFAIRS TEAMS

10. NEED-GAP ANALYSIS BY PRODUCT

11. PREFERRED INTERACTION MEDIA, FREQUENCY, AND SUGGESTIONS FOR IMPROVEMENT

12. PREFERRED INTERACTION MEDIA AND FREQUENCY, AND SUGGESTIONS FOR IMPROVEMENT

13. APPENDIX


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