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Global Healthcare BPO Market Size, Manufacturers, Opportunities and Forecast to 2030

April 2024 | 110 pages | ID: G653CEA02B3AEN
APO Research

US$ 3,450.00

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Healthcare business process outsourcing (BPO) is a practice in which healthcare organizations outsource business operations to outside vendors.

According to APO Research, The global Healthcare BPO market was estimated at US$ million in 2023 and is projected to reach a revised size of US$ million by 2030, witnessing a CAGR of xx% during the forecast period 2024-2030.

Global Healthcare BPO key players include Quintiles, HCL, Cognizant, Inventiv, Lonza, etc.

United States is the largest market, with a share about 30%, followed by Asia, and Europe, both have a share about 50 percent.

In terms of product, Healthcare Provider BPO is the largest segment, with a share over 30%.

Report Scope

This report aims to provide a comprehensive presentation of the global market for Healthcare BPO, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Healthcare BPO.

The Healthcare BPO market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Healthcare BPO market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided. For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

Key Companies & Market Share Insights

In this section, the readers will gain an understanding of the key players competing. This report has studied the key growth strategies, such as innovative trends and developments, intensification of product portfolio, mergers and acquisitions, collaborations, new product innovation, and geographical expansion, undertaken by these participants to maintain their presence. Apart from business strategies, the study includes current developments and key financials. The readers will also get access to the data related to global revenue, gross margin by manufacturers for the period 2019-2024. This all-inclusive report will certainly serve the clients to stay updated and make effective decisions in their businesses. Some of the prominent players reviewed in the research report include:
  • Quintiles
  • HCL
  • Cognizant
  • Covance
  • Accenture
  • Inventiv
  • Catalent
  • Parexel
  • Lonza
  • Boehringer Ingelheim
  • Charles Rivers
  • Genpact
  • Sutherland
  • PremierBPO
  • Firstsource
  • PPD
  • GeBBS Healthcare
  • Indian Healthcare BPO
Healthcare BPO segment by Type
  • Healthcare Payer BPO
  • Healthcare Provider BPO
  • Healthcare Pharmaceutical BPO
Healthcare BPO segment by Application
  • Research and Development
  • Manufacturing
  • Non-Clinical Services
Healthcare BPO Segment by Region
  • North America
  • U.S.
  • Canada
  • Europe
  • Germany
  • France
  • U.K.
  • Italy
  • Russia
  • Asia-Pacific
  • China
  • Japan
  • South Korea
  • India
  • Australia
  • China Taiwan
  • Indonesia
  • Thailand
  • Malaysia
  • Latin America
  • Mexico
  • Brazil
  • Argentina
  • Middle East & Africa
  • Turkey
  • Saudi Arabia
  • UAE
Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Healthcare BPO market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.

2. This report will help stakeholders to understand the global industry status and trends of Healthcare BPO and provides them with information on key market drivers, restraints, challenges, and opportunities.

3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in value), competitor ecosystem, new product development, expansion, and acquisition.

4. This report stays updated with novel technology integration, features, and the latest developments in the market

5. This report helps stakeholders to gain insights into which regions to target globally

6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Healthcare BPO.

7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of global and regional market size and CAGR for the history and forecast period (2019-2024, 2025-2030). It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.

Chapter 2: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 3: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 4: Introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.

Chapter 5: Detailed analysis of Healthcare BPO companies' competitive landscape, revenue, market share and ranking, latest development plan, merger, and acquisition information, etc.

Chapter 6: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product introduction, revenue, recent development, etc.

Chapter 7, 8, 9, 10 and 11: North America, Europe, Asia Pacific, Latin America, Middle East & Africa, revenue by country.

Chapter 12: Concluding Insights of the report

Chapter 12: Concluding Insights of the report
1 MARKET OVERVIEW

1.1 Product Definition
1.2 Global Market Growth Prospects
1.3 Global Healthcare BPO Market Size Overview by Region 2019 VS 2023 VS 2030
1.4 Global Healthcare BPO Market Size by Region (2019-2030)
  1.4.1 Global Healthcare BPO Market Size by Region (2019-2024)
  1.4.2 Global Healthcare BPO Market Size by Region (2025-2030)
1.5 Key Regions Healthcare BPO Market Size (2019-2030)
  1.5.1 North America Healthcare BPO Market Size Growth Rate (2019-2030)
  1.5.2 Europe Healthcare BPO Market Size Growth Rate (2019-2030)
  1.5.3 Asia-Pacific Healthcare BPO Market Size Growth Rate (2019-2030)
  1.5.4 Latin America Healthcare BPO Market Size Growth Rate (2019-2030)
  1.5.5 Middle East & Africa Healthcare BPO Market Size Growth Rate (2019-2030)

2 HEALTHCARE BPO MARKET BY TYPE

2.1 Type Introduction
  2.1.1 Healthcare Payer BPO
  2.1.2 Healthcare Provider BPO
  2.1.3 Healthcare Pharmaceutical BPO
2.2 Global Healthcare BPO Market Size by Type
  2.2.1 Global Healthcare BPO Market Size Overview by Type (2019-2030)
  2.2.2 Global Healthcare BPO Historic Market Size Review by Type (2019-2024)
  2.2.3 Global Healthcare BPO Market Size Forecasted by Type (2025-2030)
2.3 Global Healthcare BPO Market Size by Regions
  2.3.1 North America Healthcare BPO Market Size Breakdown by Type (2019-2024)
  2.3.2 Europe Healthcare BPO Market Size Breakdown by Type (2019-2024)
  2.3.3 Asia-Pacific Healthcare BPO Market Size Breakdown by Type (2019-2024)
  2.3.4 Latin America Healthcare BPO Market Size Breakdown by Type (2019-2024)
  2.3.5 Middle East and Africa Healthcare BPO Market Size Breakdown by Type (2019-2024)

3 HEALTHCARE BPO MARKET BY APPLICATION

3.1 Type Introduction
  3.1.1 Research and Development
  3.1.2 Manufacturing
  3.1.3 Non-Clinical Services
3.2 Global Healthcare BPO Market Size by Application
  3.2.1 Global Healthcare BPO Market Size Overview by Application (2019-2030)
  3.2.2 Global Healthcare BPO Historic Market Size Review by Application (2019-2024)
  3.2.3 Global Healthcare BPO Market Size Forecasted by Application (2025-2030)
3.3 Global Healthcare BPO Market Size by Regions
  3.3.1 North America Healthcare BPO Market Size Breakdown by Application (2019-2024)
  3.3.2 Europe Healthcare BPO Market Size Breakdown by Application (2019-2024)
  3.3.3 Asia-Pacific Healthcare BPO Market Size Breakdown by Application (2019-2024)
  3.3.4 Latin America Healthcare BPO Market Size Breakdown by Application (2019-2024)
  3.3.5 Middle East and Africa Healthcare BPO Market Size Breakdown by Application (2019-2024)

4 GLOBAL MARKET DYNAMICS

4.1 Healthcare BPO Industry Trends
4.2 Healthcare BPO Industry Drivers
4.3 Healthcare BPO Industry Opportunities and Challenges
4.4 Healthcare BPO Industry Restraints

5 COMPETITIVE INSIGHTS BY COMPANY

5.1 Global Top Players by Healthcare BPO Revenue (2019-2024)
5.2 Global Healthcare BPO Industry Company Ranking, 2022 VS 2023 VS 2024
5.3 Global Healthcare BPO Key Company Headquarters & Area Served
5.4 Global Healthcare BPO Company, Product Type & Application
5.5 Global Healthcare BPO Company Commercialization Time
5.6 Market Competitive Analysis
  5.6.1 Global Healthcare BPO Market CR5 and HHI
  5.6.2 Global Top 5 and 10 Healthcare BPO Players Market Share by Revenue in 2023
  5.6.3 2023 Healthcare BPO Tier 1, Tier 2, and Tier

6 COMPANY PROFILES

6.1 Quintiles
  6.1.1 Quintiles Comapny Information
  6.1.2 Quintiles Business Overview
  6.1.3 Quintiles Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.1.4 Quintiles Healthcare BPO Product Portfolio
  6.1.5 Quintiles Recent Developments
6.2 HCL
  6.2.1 HCL Comapny Information
  6.2.2 HCL Business Overview
  6.2.3 HCL Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.2.4 HCL Healthcare BPO Product Portfolio
  6.2.5 HCL Recent Developments
6.3 Cognizant
  6.3.1 Cognizant Comapny Information
  6.3.2 Cognizant Business Overview
  6.3.3 Cognizant Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.3.4 Cognizant Healthcare BPO Product Portfolio
  6.3.5 Cognizant Recent Developments
6.4 Covance
  6.4.1 Covance Comapny Information
  6.4.2 Covance Business Overview
  6.4.3 Covance Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.4.4 Covance Healthcare BPO Product Portfolio
  6.4.5 Covance Recent Developments
6.5 Accenture
  6.5.1 Accenture Comapny Information
  6.5.2 Accenture Business Overview
  6.5.3 Accenture Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.5.4 Accenture Healthcare BPO Product Portfolio
  6.5.5 Accenture Recent Developments
6.6 Inventiv
  6.6.1 Inventiv Comapny Information
  6.6.2 Inventiv Business Overview
  6.6.3 Inventiv Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.6.4 Inventiv Healthcare BPO Product Portfolio
  6.6.5 Inventiv Recent Developments
6.7 Catalent
  6.7.1 Catalent Comapny Information
  6.7.2 Catalent Business Overview
  6.7.3 Catalent Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.7.4 Catalent Healthcare BPO Product Portfolio
  6.7.5 Catalent Recent Developments
6.8 Parexel
  6.8.1 Parexel Comapny Information
  6.8.2 Parexel Business Overview
  6.8.3 Parexel Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.8.4 Parexel Healthcare BPO Product Portfolio
  6.8.5 Parexel Recent Developments
6.9 Lonza
  6.9.1 Lonza Comapny Information
  6.9.2 Lonza Business Overview
  6.9.3 Lonza Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.9.4 Lonza Healthcare BPO Product Portfolio
  6.9.5 Lonza Recent Developments
6.10 Boehringer Ingelheim
  6.10.1 Boehringer Ingelheim Comapny Information
  6.10.2 Boehringer Ingelheim Business Overview
  6.10.3 Boehringer Ingelheim Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.10.4 Boehringer Ingelheim Healthcare BPO Product Portfolio
  6.10.5 Boehringer Ingelheim Recent Developments
6.11 Charles Rivers
  6.11.1 Charles Rivers Comapny Information
  6.11.2 Charles Rivers Business Overview
  6.11.3 Charles Rivers Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.11.4 Charles Rivers Healthcare BPO Product Portfolio
  6.11.5 Charles Rivers Recent Developments
6.12 Genpact
  6.12.1 Genpact Comapny Information
  6.12.2 Genpact Business Overview
  6.12.3 Genpact Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.12.4 Genpact Healthcare BPO Product Portfolio
  6.12.5 Genpact Recent Developments
6.13 Sutherland
  6.13.1 Sutherland Comapny Information
  6.13.2 Sutherland Business Overview
  6.13.3 Sutherland Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.13.4 Sutherland Healthcare BPO Product Portfolio
  6.13.5 Sutherland Recent Developments
6.14 PremierBPO
  6.14.1 PremierBPO Comapny Information
  6.14.2 PremierBPO Business Overview
  6.14.3 PremierBPO Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.14.4 PremierBPO Healthcare BPO Product Portfolio
  6.14.5 PremierBPO Recent Developments
6.15 Firstsource
  6.15.1 Firstsource Comapny Information
  6.15.2 Firstsource Business Overview
  6.15.3 Firstsource Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.15.4 Firstsource Healthcare BPO Product Portfolio
  6.15.5 Firstsource Recent Developments
6.16 PPD
  6.16.1 PPD Comapny Information
  6.16.2 PPD Business Overview
  6.16.3 PPD Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.16.4 PPD Healthcare BPO Product Portfolio
  6.16.5 PPD Recent Developments
6.17 GeBBS Healthcare
  6.17.1 GeBBS Healthcare Comapny Information
  6.17.2 GeBBS Healthcare Business Overview
  6.17.3 GeBBS Healthcare Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.17.4 GeBBS Healthcare Healthcare BPO Product Portfolio
  6.17.5 GeBBS Healthcare Recent Developments
6.18 Indian Healthcare BPO
  6.18.1 Indian Healthcare BPO Comapny Information
  6.18.2 Indian Healthcare BPO Business Overview
  6.18.3 Indian Healthcare BPO Healthcare BPO Revenue, Global Share and Gross Margin (2019-2024)
  6.18.4 Indian Healthcare BPO Healthcare BPO Product Portfolio
  6.18.5 Indian Healthcare BPO Recent Developments

7 NORTH AMERICA

7.1 North America Healthcare BPO Market Size Growth Rate (CAGR) by Country: 2019 VS 2023 VS 2030
7.2 North America Healthcare BPO Market Size by Country (2019-2024)
7.3 North America Healthcare BPO Market Size Forecast by Country (2025-2030)

8 EUROPE

8.1 Europe Healthcare BPO Market Size Growth Rate (CAGR) by Country: 2019 VS 2023 VS 2030
8.2 Europe Healthcare BPO Market Size by Country (2019-2024)
8.3 Europe Healthcare BPO Market Size Forecast by Country (2025-2030)

9 ASIA-PACIFIC

9.1 Asia-Pacific Healthcare BPO Market Size Growth Rate (CAGR) by Country: 2019 VS 2023 VS 2030
9.2 Asia-Pacific Healthcare BPO Market Size by Country (2019-2024)
9.3 Asia-Pacific Healthcare BPO Market Size Forecast by Country (2025-2030)

10 LATIN AMERICA

10.1 Latin America Healthcare BPO Market Size Growth Rate (CAGR) by Country: 2019 VS 2023 VS 2030
10.2 Latin America Healthcare BPO Market Size by Country (2019-2024)
10.3 Latin America Healthcare BPO Market Size Forecast by Country (2025-2030)

11 MIDDLE EAST & AFRICA

11.1 Middle East & Africa Healthcare BPO Market Size Growth Rate (CAGR) by Country: 2019 VS 2023 VS 2030
11.2 Middle East & Africa Healthcare BPO Market Size by Country (2019-2024)
11.3 Middle East & Africa Healthcare BPO Market Size Forecast by Country (2025-2030)

12 CONCLUDING INSIGHTS

13 APPENDIX

13.1 Reasons for Doing This Study
13.2 Research Methodology
13.3 Research Process
13.4 Authors List of This Report
13.5 Data Source
  13.5.1 Secondary Sources
  13.5.2 Primary Sources


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