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Global Healthcare BPO Market Analysis and Forecast 2024-2030

April 2024 | 130 pages | ID: G0B2CA2F00A4EN
APO Research

US$ 4,950.00

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Healthcare business process outsourcing (BPO) is a practice in which healthcare organizations outsource business operations to outside vendors.

According to APO Research, The global Healthcare BPO market is projected to grow from US$ million in 2024 to US$ million by 2030, at a Compound Annual Growth Rate (CAGR) of % during the forecast period.

Global Healthcare BPO key players include Quintiles, HCL, Cognizant, Inventiv, Lonza, etc.

United States is the largest market, with a share about 30%, followed by Asia, and Europe, both have a share about 50 percent.

In terms of product, Healthcare Provider BPO is the largest segment, with a share over 30%.

Report Includes

This report presents an overview of global market for Healthcare BPO, market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.

This report researches the key producers of Healthcare BPO, also provides the revenue of main regions and countries. Of the upcoming market potential for Healthcare BPO, and key regions or countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the Healthcare BPO revenue, market share and industry ranking of main manufacturers, data from 2019 to 2024. Identification of the major stakeholders in the global Healthcare BPO market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.

This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Healthcare BPO revenue, projected growth trends, production technology, application and end-user industry.

Descriptive company profiles of the major global players, including Quintiles, HCL, Cognizant, Covance, Accenture, Inventiv, Catalent, Parexel and Lonza, etc.

Healthcare BPO segment by Company
  • Quintiles
  • HCL
  • Cognizant
  • Covance
  • Accenture
  • Inventiv
  • Catalent
  • Parexel
  • Lonza
  • Boehringer Ingelheim
  • Charles Rivers
  • Genpact
  • Sutherland
  • PremierBPO
  • Firstsource
  • PPD
  • GeBBS Healthcare
  • Indian Healthcare BPO
Healthcare BPO segment by Type
  • Healthcare Payer BPO
  • Healthcare Provider BPO
  • Healthcare Pharmaceutical BPO
Healthcare BPO segment by Application
  • Research and Development
  • Manufacturing
  • Non-Clinical Services
Healthcare BPO segment by Region
  • North America
  • U.S.
  • Canada
  • Europe
  • Germany
  • France
  • U.K.
  • Italy
  • Russia
  • Asia-Pacific
  • China
  • Japan
  • South Korea
  • India
  • Australia
  • China Taiwan
  • Indonesia
  • Thailand
  • Malaysia
  • Latin America
  • Mexico
  • Brazil
  • Argentina
  • Middle East & Africa
  • Turkey
  • Saudi Arabia
  • UAE
Study Objectives

1. To analyze and research the global status and future forecast, involving growth rate (CAGR), market share, historical and forecast.

2. To present the key players, revenue, market share, and Recent Developments.

3. To split the breakdown data by regions, type, manufacturers, and Application.

4. To analyze the global and key regions market potential and advantage, opportunity and challenge, restraints, and risks.

5. To identify significant trends, drivers, influence factors in global and regions.

6. To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Healthcare BPO market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.

2. This report will help stakeholders to understand the global industry status and trends of Healthcare BPO and provides them with information on key market drivers, restraints, challenges, and opportunities.

3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in market size), competitor ecosystem, new product development, expansion, and acquisition.

4. This report stays updated with novel technology integration, features, and the latest developments in the market.

5. This report helps stakeholders to gain insights into which regions to target globally.

6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Healthcare BPO.

7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.

Chapter 2: Introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.

Chapter 3: Revenue of Healthcare BPO in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.

Chapter 4: Detailed analysis of Healthcare BPO company competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.

Chapter 5: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 6: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 7: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Healthcare BPO revenue, gross margin, and recent development, etc.

Chapter 8: North America (US & Canada) by type, by application and by country, revenue for each segment.

Chapter 9: Europe by type, by application and by country, revenue for each segment.

Chapter 10: China type, by application, revenue for each segment.

Chapter 11: Asia (excluding China) type, by application and by region, revenue for each segment.

Chapter 12: Middle East, Africa, and Latin America type, by application and by country, revenue for each segment.

Chapter 13: The main concluding insights of the report.

Chapter 13: The main concluding insights of the report.
1 MARKET OVERVIEW

1.1 Product Definition
1.2 Healthcare BPO Market by Type
  1.2.1 Global Healthcare BPO Market Size by Type, 2019 VS 2023 VS 2030
  1.2.2 Healthcare Payer BPO
  1.2.3 Healthcare Provider BPO
  1.2.4 Healthcare Pharmaceutical BPO
1.3 Healthcare BPO Market by Application
  1.3.1 Global Healthcare BPO Market Size by Application, 2019 VS 2023 VS 2030
  1.3.2 Research and Development
  1.3.3 Manufacturing
  1.3.4 Non-Clinical Services
1.4 Assumptions and Limitations
1.5 Study Goals and Objectives

2 HEALTHCARE BPO MARKET DYNAMICS

2.1 Healthcare BPO Industry Trends
2.2 Healthcare BPO Industry Drivers
2.3 Healthcare BPO Industry Opportunities and Challenges
2.4 Healthcare BPO Industry Restraints

3 GLOBAL GROWTH PERSPECTIVE

3.1 Global Healthcare BPO Market Perspective (2019-2030)
3.2 Global Healthcare BPO Growth Trends by Region
  3.2.1 Global Healthcare BPO Market Size by Region: 2019 VS 2023 VS 2030
  3.2.2 Global Healthcare BPO Market Size by Region (2019-2024)
  3.2.3 Global Healthcare BPO Market Size by Region (2025-2030)

4 COMPETITIVE LANDSCAPE BY PLAYERS

4.1 Global Healthcare BPO Revenue by Players
  4.1.1 Global Healthcare BPO Revenue by Players (2019-2024)
  4.1.2 Global Healthcare BPO Revenue Market Share by Players (2019-2024)
  4.1.3 Global Healthcare BPO Players Revenue Share Top 10 and Top 5 in 2023
4.2 Global Healthcare BPO Key Players Ranking, 2022 VS 2023 VS 2024
4.3 Global Healthcare BPO Key Players Headquarters & Area Served
4.4 Global Healthcare BPO Players, Product Type & Application
4.5 Global Healthcare BPO Players Commercialization Time
4.6 Market Competitive Analysis
  4.6.1 Global Healthcare BPO Market CR5 and HHI
  4.6.2 Global Top 5 and 10 Healthcare BPO Players Market Share by Revenue in 2023
  4.6.3 2023 Healthcare BPO Tier 1, Tier 2, and Tier

5 HEALTHCARE BPO MARKET SIZE BY TYPE

5.1 Global Healthcare BPO Revenue by Type (2019 VS 2023 VS 2030)
5.2 Global Healthcare BPO Revenue by Type (2019-2030)
5.3 Global Healthcare BPO Revenue Market Share by Type (2019-2030)

6 HEALTHCARE BPO MARKET SIZE BY APPLICATION

6.1 Global Healthcare BPO Revenue by Application (2019 VS 2023 VS 2030)
6.2 Global Healthcare BPO Revenue by Application (2019-2030)
6.3 Global Healthcare BPO Revenue Market Share by Application (2019-2030)

7 COMPANY PROFILES

7.1 Quintiles
  7.1.1 Quintiles Comapny Information
  7.1.2 Quintiles Business Overview
  7.1.3 Quintiles Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.1.4 Quintiles Healthcare BPO Product Portfolio
  7.1.5 Quintiles Recent Developments
7.2 HCL
  7.2.1 HCL Comapny Information
  7.2.2 HCL Business Overview
  7.2.3 HCL Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.2.4 HCL Healthcare BPO Product Portfolio
  7.2.5 HCL Recent Developments
7.3 Cognizant
  7.3.1 Cognizant Comapny Information
  7.3.2 Cognizant Business Overview
  7.3.3 Cognizant Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.3.4 Cognizant Healthcare BPO Product Portfolio
  7.3.5 Cognizant Recent Developments
7.4 Covance
  7.4.1 Covance Comapny Information
  7.4.2 Covance Business Overview
  7.4.3 Covance Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.4.4 Covance Healthcare BPO Product Portfolio
  7.4.5 Covance Recent Developments
7.5 Accenture
  7.5.1 Accenture Comapny Information
  7.5.2 Accenture Business Overview
  7.5.3 Accenture Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.5.4 Accenture Healthcare BPO Product Portfolio
  7.5.5 Accenture Recent Developments
7.6 Inventiv
  7.6.1 Inventiv Comapny Information
  7.6.2 Inventiv Business Overview
  7.6.3 Inventiv Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.6.4 Inventiv Healthcare BPO Product Portfolio
  7.6.5 Inventiv Recent Developments
7.7 Catalent
  7.7.1 Catalent Comapny Information
  7.7.2 Catalent Business Overview
  7.7.3 Catalent Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.7.4 Catalent Healthcare BPO Product Portfolio
  7.7.5 Catalent Recent Developments
7.8 Parexel
  7.8.1 Parexel Comapny Information
  7.8.2 Parexel Business Overview
  7.8.3 Parexel Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.8.4 Parexel Healthcare BPO Product Portfolio
  7.8.5 Parexel Recent Developments
7.9 Lonza
  7.9.1 Lonza Comapny Information
  7.9.2 Lonza Business Overview
  7.9.3 Lonza Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.9.4 Lonza Healthcare BPO Product Portfolio
  7.9.5 Lonza Recent Developments
7.10 Boehringer Ingelheim
  7.10.1 Boehringer Ingelheim Comapny Information
  7.10.2 Boehringer Ingelheim Business Overview
  7.10.3 Boehringer Ingelheim Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.10.4 Boehringer Ingelheim Healthcare BPO Product Portfolio
  7.10.5 Boehringer Ingelheim Recent Developments
7.11 Charles Rivers
  7.11.1 Charles Rivers Comapny Information
  7.11.2 Charles Rivers Business Overview
  7.11.3 Charles Rivers Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.11.4 Charles Rivers Healthcare BPO Product Portfolio
  7.11.5 Charles Rivers Recent Developments
7.12 Genpact
  7.12.1 Genpact Comapny Information
  7.12.2 Genpact Business Overview
  7.12.3 Genpact Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.12.4 Genpact Healthcare BPO Product Portfolio
  7.12.5 Genpact Recent Developments
7.13 Sutherland
  7.13.1 Sutherland Comapny Information
  7.13.2 Sutherland Business Overview
  7.13.3 Sutherland Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.13.4 Sutherland Healthcare BPO Product Portfolio
  7.13.5 Sutherland Recent Developments
7.14 PremierBPO
  7.14.1 PremierBPO Comapny Information
  7.14.2 PremierBPO Business Overview
  7.14.3 PremierBPO Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.14.4 PremierBPO Healthcare BPO Product Portfolio
  7.14.5 PremierBPO Recent Developments
7.15 Firstsource
  7.15.1 Firstsource Comapny Information
  7.15.2 Firstsource Business Overview
  7.15.3 Firstsource Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.15.4 Firstsource Healthcare BPO Product Portfolio
  7.15.5 Firstsource Recent Developments
7.16 PPD
  7.16.1 PPD Comapny Information
  7.16.2 PPD Business Overview
  7.16.3 PPD Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.16.4 PPD Healthcare BPO Product Portfolio
  7.16.5 PPD Recent Developments
7.17 GeBBS Healthcare
  7.17.1 GeBBS Healthcare Comapny Information
  7.17.2 GeBBS Healthcare Business Overview
  7.17.3 GeBBS Healthcare Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.17.4 GeBBS Healthcare Healthcare BPO Product Portfolio
  7.17.5 GeBBS Healthcare Recent Developments
7.18 Indian Healthcare BPO
  7.18.1 Indian Healthcare BPO Comapny Information
  7.18.2 Indian Healthcare BPO Business Overview
  7.18.3 Indian Healthcare BPO Healthcare BPO Revenue and Gross Margin (2019-2024)
  7.18.4 Indian Healthcare BPO Healthcare BPO Product Portfolio
  7.18.5 Indian Healthcare BPO Recent Developments

8 NORTH AMERICA

8.1 North America Healthcare BPO Revenue (2019-2030)
8.2 North America Healthcare BPO Revenue by Type (2019-2030)
  8.2.1 North America Healthcare BPO Revenue by Type (2019-2024)
  8.2.2 North America Healthcare BPO Revenue by Type (2025-2030)
8.3 North America Healthcare BPO Revenue Share by Type (2019-2030)
8.4 North America Healthcare BPO Revenue by Application (2019-2030)
  8.4.1 North America Healthcare BPO Revenue by Application (2019-2024)
  8.4.2 North America Healthcare BPO Revenue by Application (2025-2030)
8.5 North America Healthcare BPO Revenue Share by Application (2019-2030)
8.6 North America Healthcare BPO Revenue by Country
  8.6.1 North America Healthcare BPO Revenue by Country (2019 VS 2023 VS 2030)
  8.6.2 North America Healthcare BPO Revenue by Country (2019-2024)
  8.6.3 North America Healthcare BPO Revenue by Country (2025-2030)
  8.6.4 U.S.
  8.6.5 Canada

9 EUROPE

9.1 Europe Healthcare BPO Revenue (2019-2030)
9.2 Europe Healthcare BPO Revenue by Type (2019-2030)
  9.2.1 Europe Healthcare BPO Revenue by Type (2019-2024)
  9.2.2 Europe Healthcare BPO Revenue by Type (2025-2030)
9.3 Europe Healthcare BPO Revenue Share by Type (2019-2030)
9.4 Europe Healthcare BPO Revenue by Application (2019-2030)
  9.4.1 Europe Healthcare BPO Revenue by Application (2019-2024)
  9.4.2 Europe Healthcare BPO Revenue by Application (2025-2030)
9.5 Europe Healthcare BPO Revenue Share by Application (2019-2030)
9.6 Europe Healthcare BPO Revenue by Country
  9.6.1 Europe Healthcare BPO Revenue by Country (2019 VS 2023 VS 2030)
  9.6.2 Europe Healthcare BPO Revenue by Country (2019-2024)
  9.6.3 Europe Healthcare BPO Revenue by Country (2025-2030)
  9.6.4 Germany
  9.6.5 France
  9.6.6 U.K.
  9.6.7 Italy
  9.6.8 Russia

10 CHINA

10.1 China Healthcare BPO Revenue (2019-2030)
10.2 China Healthcare BPO Revenue by Type (2019-2030)
  10.2.1 China Healthcare BPO Revenue by Type (2019-2024)
  10.2.2 China Healthcare BPO Revenue by Type (2025-2030)
10.3 China Healthcare BPO Revenue Share by Type (2019-2030)
10.4 China Healthcare BPO Revenue by Application (2019-2030)
  10.4.1 China Healthcare BPO Revenue by Application (2019-2024)
  10.4.2 China Healthcare BPO Revenue by Application (2025-2030)
10.5 China Healthcare BPO Revenue Share by Application (2019-2030)

11 ASIA (EXCLUDING CHINA)

11.1 Asia Healthcare BPO Revenue (2019-2030)
11.2 Asia Healthcare BPO Revenue by Type (2019-2030)
  11.2.1 Asia Healthcare BPO Revenue by Type (2019-2024)
  11.2.2 Asia Healthcare BPO Revenue by Type (2025-2030)
11.3 Asia Healthcare BPO Revenue Share by Type (2019-2030)
11.4 Asia Healthcare BPO Revenue by Application (2019-2030)
  11.4.1 Asia Healthcare BPO Revenue by Application (2019-2024)
  11.4.2 Asia Healthcare BPO Revenue by Application (2025-2030)
11.5 Asia Healthcare BPO Revenue Share by Application (2019-2030)
11.6 Asia Healthcare BPO Revenue by Country
  11.6.1 Asia Healthcare BPO Revenue by Country (2019 VS 2023 VS 2030)
  11.6.2 Asia Healthcare BPO Revenue by Country (2019-2024)
  11.6.3 Asia Healthcare BPO Revenue by Country (2025-2030)
  11.6.4 Japan
  11.6.5 South Korea
  11.6.6 India
  11.6.7 Australia
  11.6.8 China Taiwan
  11.6.9 Southeast Asia

12 MIDDLE EAST, AFRICA, LATIN AMERICA

12.1 MEALA Healthcare BPO Revenue (2019-2030)
12.2 MEALA Healthcare BPO Revenue by Type (2019-2030)
  12.2.1 MEALA Healthcare BPO Revenue by Type (2019-2024)
  12.2.2 MEALA Healthcare BPO Revenue by Type (2025-2030)
12.3 MEALA Healthcare BPO Revenue Share by Type (2019-2030)
12.4 MEALA Healthcare BPO Revenue by Application (2019-2030)
  12.4.1 MEALA Healthcare BPO Revenue by Application (2019-2024)
  12.4.2 MEALA Healthcare BPO Revenue by Application (2025-2030)
12.5 MEALA Healthcare BPO Revenue Share by Application (2019-2030)
12.6 MEALA Healthcare BPO Revenue by Country
  12.6.1 MEALA Healthcare BPO Revenue by Country (2019 VS 2023 VS 2030)
  12.6.2 MEALA Healthcare BPO Revenue by Country (2019-2024)
  12.6.3 MEALA Healthcare BPO Revenue by Country (2025-2030)
  12.6.4 Mexico
  12.6.5 Brazil
  12.6.6 Israel
  12.6.7 Argentina
  12.6.8 Colombia
  12.6.9 Turkey
  12.6.10 Saudi Arabia
  12.6.11 UAE

13 CONCLUDING INSIGHTS

14 APPENDIX

14.1 Reasons for Doing This Study
14.2 Research Methodology
14.3 Research Process
14.4 Authors List of This Report
14.5 Data Source
  14.5.1 Secondary Sources
  14.5.2 Primary Sources
14.6 Disclaimer


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