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Patient Portal Market Size, Share & Trends Analysis Report By Type (Standalone, Integrated), By Delivery Mode (Web-based, Cloud-based), By End-use (Providers, Payers), By Region, And Segment Forecasts, 2022 - 2030

May 2022 | 113 pages | ID: PFCE1CE61228EN
Grand View Research, Inc.

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Patient Portal Market Growth & Trends

The global patient portal market size is expected to reach USD 11.8 billion by 2030, according to a new report by Grand View Research, Inc. The market is expected to expand at a CAGR of 19.3% from 2022 to 2030. The demand for Electronic Health Records (EHR) with a patient portal is expected to surge over the forecast period, owing to the increasing demand, favorable government funding policies, and the continual technological advancements offered by the key industrial players.

Patient portal technology has emerged due to the introduction of the HITECH 2009 Act. It has become crucial for healthcare providers to understand patient perspectives in terms of health data. Patient portal solutions offer convenient usage and better care management. The market is growing as healthcare providers and payers increasingly adopt patient-centric strategies. As healthcare continues to evolve, several businesses have adopted Patient-Centered Healthcare (PCH) programmes. Incorporating new digital technologies such as EHR and patient portals with a patient-centric strategy can offer various benefits, including increased productivity, enhanced customer experiences, and enhanced clinical outcomes. The healthcare payers and providers are utilizing the notion of consumerism to enhance their services and deliver better healthcare experiences for their users, which is expected to further propel the growth of the market.

Moreover, regulatory mandates that encourage the deployment of digital health methods have resulted in increased EHR penetration, which has supported the growth of the market. The increased acceptance of the patient portals can be attributed to government agencies' demand for database interoperability and the convenience provided by EHRs in improving patient participation. For example, from 2007 to 2018, a study published in the Journal of Medical Internet Research evaluated the use of EHRs in Chinese and US institutions. According to the study, average adoption rates in Chinese hospitals went to 85.3 % from 18.6% between 2007 and 2018, while adoption rates in US hospitals increased to 96 % from 9.4%.

Cerner Corporation, McKesson Corporation, NXGN Management, LLC, and Allscripts are among the leading players in the market for patient portals. Leading firms are concentrating on the introduction of new products, diversification & extension of their market presence, and customer acquisition to capitalize on current business prospects. NextGen Healthcare announced the purchase of the patient experience platform Medfusion for USD 43 million in November 2019 to improve the entire experience for its healthcare customers.

The COVID-19 pandemic has exerted significant strain on healthcare organizations since the start of 2020. However, EHRs have been beneficial in overcoming these obstacles. The use of patient portals increased significantly during the pandemic. It stood as an important tool to connect patients to care providers. In May of 2020, the US federal government proposed the Federal Health IT Strategic Plan 2020-2025 mandating the use of EHR by healthcare providers. Consequently, the increasing adoption of the patient-centric approach, the rising investments in healthcare IT infrastructure, and the rising adoption of EHRs are augmenting the growth of the market.

Patient Portal Market Report Highlights
  • Integrated patient portals segment is projected to witness lucrative growth in 2021 due to the rapid transition of providers from their previous methods to EHRs
  • Web-based patient portals dominated the market in 2021 in terms of market share due to improved efficiency, affordability, and convenient user interface
  • Cloud-based portals, on the other hand, are anticipated to witness the fastest growth rate in the forthcoming years
  • In terms of end-use, the providers segment held a majority of the market share in 2021. It is also expected to be the fastest-growing segment over the forecast period
  • North America dominated the overall market in 2021 due to the technological advancements and implementation of healthcare IT in the region. Asia Pacific is expected to be the fastest-growing segment over the forecast period.
  • In March 2021, TrueCare launches the MyChart patient portal to help patients easily access and manage their health information
CHAPTER 1 METHODOLOGY AND SCOPE

1.1 Market Segmentation & Scope
  1.1.1 Type
  1.1.2 Deployment Mode
  1.1.3 End-use
  1.1.4 Regional Scope
  1.1.5 Estimates And Forecast Timeline
1.2 Research Methodology
1.3 Information procurement
  1.3.1 Purchased Database
  1.3.2 GVR’s Internal Database
  1.3.3 Secondary Sources
  1.3.4 Primary Research
1.4 Information or Data Analysis
  1.4.1 Data Analysis Models
1.5 Market Formulation & Validation
1.6 Model Details
  1.6.1 Commodity Flow Analysis (Model 1)
  1.6.2 Volume Price Analysis (Model 2)
1.7 List of Secondary Sources
1.8 Objectives
    1.8.1.1 Objective - 1
    1.8.1.2 Objective - 2

CHAPTER 2 EXECUTIVE SUMMARY

2.1 Market Outlook
2.2 Segment Outlook
  2.2.1 Type
  2.2.2 Deployment Mode
  2.2.3 End-use
  2.2.4 Region
2.3 Competitive Insights

CHAPTER 3 MARKET VARIABLES, TRENDS & SCOPE

3.1 Market Segmentation
3.2 Penetration & Growth Prospect Mapping
3.3 Market Dynamics
  3.3.1 Market Driver Analysis
    3.3.1.1 Increasing Demand for Electronic Health Records
    3.3.1.2 Growing Adoption of Patient-Centric Approach by Healthcare Payers and Providers
    3.3.1.3 Rising Digitization Coupled With Supportive Government Policies for Implementing Healthcare IT Solutions
  3.3.2 Market Restraint Analysis
    3.3.2.1 High Cost of Implementation And Deployment
    3.3.2.2 Data Privacy and Security Concerns
3.4 Patient portal Market: Business Environment Analysis Tools
  3.4.1 Porter’s Five Forces Analysis
    3.3.1.1 Bargaining Power of Suppliers
    3.3.1.2 Bargaining Power of Buyers
    3.4.1.3 Threat of New Entrants
    3.4.1.4 Competitive Rivalry
    3.4.1.5 Threat of Substitutes
  3.4.2 PESTEL Analysis
    3.4.2.1 Political & Legal
    3.4.2.2 Economic
    3.4.2.3 Technological
3.3 COVID-19 Impact Analysis

CHAPTER 4 PATIENT PORTAL MARKET: TYPE ANALYSIS

4.1 Patient Portal Type Market Share Analysis, 2021 & 2030
4.2 Patient Portal Type Market: Segment Dashboard:
4.3 Market Size & Forecasts and Trend Analyses, 2016 to 2030 for the Type Segment
  4.3.1 Standalone Patient Portal
    4.3.1.1 Standalone patient portal market, 2016 - 2030 (USD Million)
  4.3.2 Integrated Patient Portal
    4.3.2.1 Integrated patient portal market, 2016 - 2030 (USD Million)

CHAPTER 5 PATIENT PORTAL MARKET: DEPLOYMENT MODE ANALYSIS

5.1 Patient Portal Deployment Mode Market Share Analysis, 2021 & 2030
5.2 Patient Portal Deployment Mode Market: Segment Dashboard:
5.3 Market Size & Forecasts and Trend Analyses, 2016 to 2030 for the Deployment mode Segment
  5.3.1 Web-based
    5.3.1.1 Web-based market, 2016 - 2030 (USD Million)
  5.3.2 Cloud-based
    5.3.2.1 Cloud-based market, 2016 - 2030 (USD Million)

CHAPTER 6 PATIENT PORTAL MARKET: END USE ANALYSIS

6.1 Patient Portal End-Use Market Share Analysis, 2021 & 2030
6.2 Patient Portal End-Use Market: Segment Dashboard:
6.3 Market Size & Forecasts and Trend Analyses, 2016 to 2030 for the End-use Segment
  6.3.1 Payers
    6.3.1.1 Payers market, 2016 - 2030 (USD Million)
  6.3.2 Providers
    6.3.2.1 Providers market, 2016 - 2030 (USD Million)
  6.3.3 Others
    6.3.3.1 Others market, 2016 - 2030 (USD Million)

CHAPTER 7 PATIENT PORTAL MARKET: REGIONAL ANALYSIS

7.1 Patient Portal Regional Market Share Analysis, 2021 & 2030
7.2 Patient Portal Regional Market: Segment Dashboard
7.3 Regional Market Snapshot (Market Size, CAGR, Top Verticals, Key Players, Top Trends)
7.4 Market Size, & Forecasts, and Trend Analysis, 2016 to 2030
  7.4.1 North America
    7.4.1.1 North America patient portal market, 2016 - 2030 (USD Million)
      7.4.1.1.1 U.S.
        7.4.1.1.1.1 U.S. patient portal market, 2016 - 2030 (USD Million)
      7.4.1.1.2 Canada
        7.4.1.1.2.1 Canada patient portal market, 2016 - 2030 (USD Million)
  7.4.2 Europe
    7.4.2.1 Europe patient portal market, 2016 - 2030 (USD Million)
      7.4.2.1.1 U.K.
        7.4.2.1.1.1 U.K. patient portal market, 2016 - 2030 (USD Million)
      7.4.2.1.2 Germany
        7.4.2.1.2.1 Germany patient portal market, 2016 - 2030 (USD Million)
      7.4.2.1.3 France
        7.4.2.1.3.1 France patient portal market, 2016 - 2030 (USD Million)
      7.4.2.1.4 Italy
        7.4.2.1.4.1 Italy patient portal market, 2016 - 2030 (USD Million)
Spain
        7.4.2.1.5.1 Spain patient portal market, 2016 - 2030 (USD Million)
  7.4.3 Asia Pacific
    7.4.3.1 Asia Pacific patient portal market, 2016 - 2030 (USD Million)
      7.4.3.1.1 Japan
        7.4.3.1.1.1 Japan patient portal market, 2016 - 2030 (USD Million)
      7.4.3.1.2 China
        7.4.3.1.2.1 China patient portal market, 2016 - 2030 (USD Million)
      7.4.3.1.3 India
        7.4.3.1.3.1 India patient portal market, 2016 - 2030 (USD Million)
      7.4.3.1.4 Australia
        7.4.3.1.4.1 Australia patient portal market, 2016 - 2030 (USD Million)
  7.4.4 Latin America
    7.4.4.1 Latin America patient portal market, 2016 - 2030 (USD Million)
      7.4.4.1.1 Brazil
        7.4.4.1.1.1 Brazil patient portal market, 2016 - 2030 (USD Million)
      7.4.4.1.2 Mexico
        7.4.4.1.2.1 Mexico patient portal market, 2016 - 2030 (USD Million)
      7.4.4.1.3 Argentina
        7.4.4.1.3.1 Argentina patient portal market, 2016 - 2030 (USD Million)
  7.4.5 Middle East and Africa (MEA)
    7.4.5.1 MEA patient portal market, 2016 - 2030 (USD Million)
      7.4.5.1.1 South Africa
        7.4.5.1.1.1 South Africa patient portal market, 2016 - 2030 (USD Million)
      7.4.5.2.1 Saudi Arabia
        7.4.5.2.1.1 Saudi Arabia patient portal market, 2016 - 2030 (USD Million)
      7.4.5.3.1 UAE
        7.4.5.3.1.1 UAE patient portal market, 2016 - 2030 (USD Million)

CHAPTER 8 COMPETITIVE ANALYSIS

8.1 Recent Development & Impact Analysis by Key Market Participants
8.2 Company/ Competition Categorization
8.3 Company Market Position Analysis
8.4 Company Profiles
  8.4.1 Allscripts Healthcare Solution
    8.3.1.1 Company Overview
    8.3.1.2 Financial Performance
    8.3.1.3 Product Benchmarking
    8.3.1.4 Strategic Initiatives
  8.4.2 Athenahealth, Inc.
    8.3.2.1 Company Overview
    8.3.2.2 Financial Performance
    8.3.2.3 Product Benchmarking
    8.3.2.4 Strategic Initiatives
  8.4.3 Cerner Corporation
    8.3.3.1 Company Overview
    8.3.3.2 Financial Performance
    8.3.3.3 Product Benchmarking
    8.3.3.4 Strategic Initiatives
  8.4.4 Epic System Corporation
    8.3.4.1 Company Overview
    8.3.4.2 Financial Performance
    8.3.4.3 Product Benchmarking
    8.3.4.4 Strategic Initiatives
  8.4.5 GE Healthcare
    8.3.5.1 Company Overview
    8.3.5.2 Financial Performance
    8.3.5.3 Product Benchmarking
    8.3.5.4 Strategic Initiatives
  8.4.6 Greenway Health LLC
    8.3.6.1 Company Overview
    8.3.6.2 Financial Performance
    8.3.6.3 Product Benchmarking
    8.3.6.4 Strategic Initiatives
  8.4.7 Mckesson Corporation
    8.3.7.1 Company Overview
    8.3.7.2 Financial Performance
    8.3.7.3 Product Benchmarking
    8.3.7.4 Strategic Initiatives
  8.4.8 Medfusion Inc.
    8.3.8.1 Company Overview
    8.3.8.2 Financial Performance
    8.3.8.3 Product Benchmarking
    8.3.8.4 Strategic Initiatives
  8.4.9 Nextgen Healthcare Information Systems, LLC
    8.3.9.1 Company Overview
    8.3.9.2 Financial Performance
    8.3.9.3 Product Benchmarking
    8.3.9.4 Strategic Initiatives

LIST OF TABLES

Table 1 List of secondary sources
Table 2 List of abbreviations
Table 3 Global standalone market estimates and forecast, 2016 - 2030 (USD Million)
Table 4 Global integrated market estimates and forecast, 2016 - 2030 (USD Million)
Table 5 Global web-based market estimates and forecast, 2016 - 2030 (USD Million)
Table 6 Global cloud-based market estimates and forecast, 2016 - 2030 (USD Million)
Table 7 Global providers market estimates and forecast, 2016 - 2030 (USD Million)
Table 8 Global payers market estimates and forecast, 2016 - 2030 (USD Million)
Table 9 Global others market estimates and forecast, 2016 - 2030 (USD Million)
Table 10 North America patient portal market, by region, 2016 - 2030 (USD Million)
Table 11 North America patient portal market, by type, 2016 - 2030 (USD Million)
Table 12 North America patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 13 North America patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 14 U.S. patient portal market, by type, 2016 - 2030 (USD Million)
Table 15 U.S. patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 16 U.S. patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 17 Canada patient portal market, by type, 2016 - 2030 (USD Million)
Table 18 Canada patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 19 Canada patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 20 Europe patient portal market, by country, 2016 - 2030 (USD Million)
Table 21 Europe patient portal market, by type, 2016 - 2030 (USD Million)
Table 22 Europe patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 23 Europe patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 24 U.K. patient portal market, by type, 2016 - 2030 (USD Million)
Table 25 U.K. patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 26 U.K. patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 27 Germany patient portal market, by type, 2016 - 2030 (USD Million)
Table 28 Germany patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 29 Germany patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 30 France patient portal market, by type, 2016 - 2030 (USD Million)
Table 31 France patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 32 France patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 33 Italy patient portal market, by type, 2016 - 2030 (USD Million)
Table 34 Italy patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 35 Italy patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 36 Spain patient portal market, by type, 2016 - 2030 (USD Million)
Table 37 Spain patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 38 Spain patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 39 Asia Pacific patient portal market, by country, 2016 - 2030 (USD Million)
Table 40 Asia Pacific patient portal market, by type, 2016 - 2030 (USD Million)
Table 41 Asia Pacific patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 42 Asia Pacific patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 43 Japan patient portal market, by type, 2016 - 2030 (USD Million)
Table 44 Japan patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 45 Japan patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 46 China patient portal market, by type, 2016 - 2030 (USD Million)
Table 47 China patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 48 China patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 49 India patient portal market, by type, 2016 - 2030 (USD Million)
Table 50 India patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 52 India patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 53 Australia patient portal market, by type, 2016 - 2030 (USD Million)
Table 54 Australia patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 55 Australia patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 56 Latin America patient portal market, by country, 2016 - 2030 (USD Million)
Table 57 Latin America patient portal market, by type, 2016 - 2030 (USD Million)
Table 58 Latin America patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 59 Latin America patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 60 Brazil patient portal market, by type, 2016 - 2030 (USD Million)
Table 61 Brazil patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 62 Brazil patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 63 Mexico patient portal market, by type, 2016 - 2030 (USD Million)
Table 64 Mexico patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 65 Mexico patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 66 Argentina patient portal market, by type, 2016 - 2030 (USD Million)
Table 67 Argentina patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 68 Argentina patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 69 MEA patient portal market, by country, 2016 - 2030 (USD Million)
Table 70 MEA patient portal market, by type, 2016 - 2030 (USD Million)
Table 71 MEA patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 72 MEA patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 73 South Africa patient portal market, by type, 2016 - 2030 (USD Million)
Table 74 South Africa patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 75 South Africa patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 76 Saudi Arabia patient portal market, by type, 2016 - 2030 (USD Million)
Table 77 Saudi Arabia patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 78 Saudi Arabia patient portal market, by end-use, 2016 - 2030 (USD Million)
Table 79 UAE patient portal market, by type, 2016 - 2030 (USD Million)
Table 80 UAE patient portal market, by delivery mode, 2016 - 2030 (USD Million)
Table 81 UAE patient portal market, by end-use, 2016 - 2030 (USD Million)

LIST OF FIGURES

Fig. 1 Market research process
Fig. 2 Information procurement
Fig. 3 Primary research pattern
Fig. 4 Market research approaches
Fig. 5 Value chain based sizing & forecasting
Fig. 6 QFD modeling for market share assessment
Fig. 7 Market formulation & validation
Fig. 8 Patient portal market outlook, 2021
Fig. 9 Market trends & outlook
Fig. 10 Patient portal market segmentation
Fig. 11 Penetration & growth prospect mapping
Fig. 12 Market driver relevance analysis (Current & future impact)
Fig. 13 Market restraint relevance analysis (Current & future impact)
Fig. 14 Patient portal type market share analysis, 2021 & 2030
Fig. 15 Patient portal type market: Segment dashboard
Fig. 16 Standalone patient portal market, Revenue, 2016 - 2030 (USD Million)
Fig. 17 Integrated patient portal market, Revenue, 2016 - 2030 (USD Million)
Fig. 18 Patient portal delivery mode market share analysis, 2021 & 2030
Fig. 19 Patient portal delivery mode market: Segment dashboard
Fig. 20 Web-based market, 2016 - 2030 (USD Million)
Fig. 21 Cloud-based market, 2016 - 2030 (USD Million)
Fig. 22 Patient portal end-use market share analysis, 2021 & 2030
Fig. 23 Patient portal end-use market: Segment dashboard
Fig. 24 Payers market, 2016 - 2030 (USD Million)
Fig. 25 Providers market, 2016 - 2030 (USD Million)
Fig. 26 Others market, 2016 - 2030 (USD Million)
Fig. 27 Patient portal regional market share analysis, 2021 & 2030
Fig. 28 Patient portal regional market: Segment dashboard
Fig. 29 Regional marketplace: Key takeaways
Fig. 30 North America patient portal market, 2016 - 2030 (USD Million)
Fig. 31 U.S. patient portal market, 2016 - 2030 (USD Million)
Fig. 32 Canada patient portal market, 2016 - 2030 (USD Million)
Fig. 33 Europe patient portal market, 2016 - 2030 (USD Million)
Fig. 34 U.K. patient portal market, 2016 - 2030 (USD Million)
Fig. 35 Germany patient portal market, 2016 - 2030 (USD Million)
Fig. 36 France patient portal market, 2016 - 2030 (USD Million)
Fig. 37 Italy patient portal market, 2016 - 2030 (USD Million)
Fig. 38 Spain patient portal market, 2016 - 2030 (USD Million)
Fig. 39 Asia Pacific patient portal market, 2016 - 2030 (USD Million)
Fig. 40 Japan patient portal market, 2016 - 2030 (USD Million)
Fig. 41 China patient portal market, 2016 - 2030 (USD Million)
Fig. 42 India patient portal market, 2016 - 2030 (USD Million)
Fig. 43 Australia patient portal market, 2016 - 2030 (USD Million)
Fig. 44 Latin America patient portal market, 2016 - 2030 (USD Million)
Fig. 45 Brazil patient portal market, 2016 - 2030 (USD Million)
Fig. 46 Mexico patient portal market, 2016 - 2030 (USD Million)
Fig. 47 Argentina patient portal market, 2016 - 2030 (USD Million)
Fig. 48 MEA patient portal market, 2016 - 2030 (USD Million)
Fig. 50 South Africa patient portal market, 2016 - 2030 (USD Million)
Fig. 51 Saudi Arabia patient portal market, 2016 - 2030 (USD Million)
Fig. 52 UAE patient portal market, 2016 - 2030 (USD Million)
Fig. 53 Recent Developments and Impact Analysis, by Key Market Participants
Fig. 54 Strategy framework
Fig. 55 Company market position analysis


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