North America Virtual Care Solutions Market Size, Share & Trends Analysis Report By Type (Acute/Episodic Care, Primary Care), By Component (Hardware, Software), By Mode, By Application, By Country, And Segment Forecasts, 2025 - 2030

May 2025 | 150 pages | ID: NF6866FE763CEN
Grand View Research, Inc.

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Market Size & Trends

The North America virtual care solutions market size was estimated at USD 12.43 billion in 2024 and is expected to grow at a CAGR of 32.38% from 2025 to 2030. This growth is primarily driven by the adoption of cloud computing technologies, favorable regulatory initiatives, and the increasing use of Information Technology (IT) in healthcare. Furthermore, digital healthcare solutions have played a significant role in advancing health equity by providing clinical assessment and timely treatment, especially to the most vulnerable people. For instance, in February 2025, Teladoc Health, a virtual care provider, acquired Catapult Health for USD 65 million to enhance its preventive care offerings. This acquisition aligns with Teladoc's strategy to integrate advanced technologies and improve healthcare delivery.

The growing shift in consumer preferences toward care management programs significantly drives the virtual care market. Patients value the active participation these programs encourage, aligning with telehealth services' capabilities that offer personalized care from home. In addition, care management improves healthcare quality while minimizing costs, appealing to those seeking affordable options. Overall, the rise of these programs is reshaping healthcare delivery by increasing cost-efficiency.

Moreover, the rise of virtual health in North America is enhancing healthcare access, personalization, and efficiency. Technologies enable real-time interactions between patients and providers, reducing travel and waiting times. They improve communication among physicians and support chronic disease management with timely monitoring. Telehealth services expand access to specialized care in remote areas, while remote patient monitoring offers real-time health insights. Overall, these advancements are making healthcare more responsive and equitable.

Virtual health aims to enhance care delivery by building on existing efforts and addressing changing consumer needs. It includes more than just video visits, serving as a substitute or complement to in-person care based on patient needs and resources. Its main objectives are to improve access to health services, clinical outcomes, consumer engagement, care coordination, cost-efficiency, and overall care efficiency.

North America Virtual Care Solutions Market Report Segmentation

This report forecasts revenue growth at the regional and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the North America virtual care solutions market report based on type, component, mode, application, and country:
  • Type Outlook (Revenue, USD Million, 2018 - 2030)
  • Acute/ Episodic Care
  • Primary Care
  • Behavioral Care
  • Component Outlook (Revenue, USD Million, 2018 - 2030)
  • Hardware
  • Software
  • Mode Outlook (Revenue, USD Million, 2018 - 2030)
  • Audio
  • Messaging
  • Video
  • Application Outlook (Revenue, USD Million, 2018 - 2030)
  • Family Medicine
  • Internal Medicine
  • Cardiology
  • Pediatrics
  • Endocrinology
  • Rheumatology
  • Pulmonology
  • Others
  • Country Outlook (Revenue, USD Million, 2018 – 2030)
  • U.S.
  • Canada
  • Mexico
Companies Mentioned

CirrusMD
Talkspace
Teladoc Health, Inc.
MDLive
American Well
MeMD
Quartet Health
Plush Care
Sesame, Inc.
CVS Health
CHAPTER 1. METHODOLOGY AND SCOPE

1.1. Market Segmentation & Scope
  1.1.1. Segment scope
  1.1.2. Country scope
  1.1.3. Estimates and forecast timeline
1.2. Research Methodology
1.3. Information Procurement
  1.3.1. Purchased database
  1.3.2. GVR’s internal database
  1.3.3. Secondary sources
  1.3.4. Primary research
  1.3.5. Details of primary research
1.4. Information or Data Analysis
  1.4.1. Data analysis models
1.5. Market Formulation & Validation
1.6. Model Details
  1.6.1. Commodity flow analysis (Model 1)
    1.6.1.1. Approach 1: Commodity flow approach
1.7. Research Assumptions
1.8. List of Secondary Sources
1.9. List of Primary Sources

CHAPTER 2. EXECUTIVE SUMMARY

2.1. Market Outlook
2.2. Segment Outlook
  2.2.1. Type outlook
  2.2.2. Component outlook
  2.2.3. Mode outlook
  2.2.4. Application outlook
  2.2.5. Country outlook
2.3. Competitive Insights

CHAPTER 3. NORTH AMERICA VIRTUAL CARE SOLUTIONS MARKET VARIABLES, TRENDS & SCOPE

3.1. Market Lineage Outlook
  3.1.1. Parent market outlook
  3.1.2. Ancillary market outlook
3.2. Market Dynamics
  3.2.1. Market driver analysis
  3.2.2. Market restraint analysis
  3.2.3. Technology Trends
    3.2.3.1. Integration of Artificial Intelligence (AI) and Machine Learning (ML)
    3.2.3.2. Data analytics & Gen AI capabilities
3.3. North America Virtual Care Solutions: Market Analysis Tools
  3.3.1. Industry Analysis – Porter’s Five Forces Analysis
  3.3.2. PESTLE Analysis
  3.3.3. Case Study Analysis
  3.3.4. Digital Health Investment

CHAPTER 4. NORTH AMERICA VIRTUAL CARE SOLUTIONS MARKET SEGMENT ANALYSIS, BY TYPE, 2018 - 2030 (USD MILLION)

4.1. Definition and Scope
4.2. Type Market Share Analysis, 2024 & 2030
4.3. Segment Dashboard
4.4. North America virtual care solutions market, by Type, 2018 to 2030
4.5. Acute/ Episodic Care
  4.5.1. Acute/ episodic care market estimates and forecasts, 2018 to 2030 (USD Million)
4.6. Primary Care
  4.6.1. Primary care market estimates and forecasts, 2018 to 2030 (USD Million)
4.7. Behavioral Care
  4.7.1. Behavioral care market estimates and forecasts, 2018 to 2030 (USD Million)

CHAPTER 5. NORTH AMERICA VIRTUAL CARE SOLUTIONS MARKET SEGMENT ANALYSIS, BY COMPONENT, 2018 - 2030 (USD MILLION)

5.1. Definition and Scope
5.2. Component Market Share Analysis, 2024 & 2030
5.3. Segment Dashboard
5.4. North America virtual care solutions market, by Component, 2018 to 2030
5.5. Hardware
  5.5.1. Hardware market estimates and forecasts, 2018 to 2030 (USD Million)
5.6. Software
  5.6.1. Software market estimates and forecasts, 2018 to 2030 (USD Million)

CHAPTER 6. NORTH AMERICA VIRTUAL CARE SOLUTIONS MARKET SEGMENT ANALYSIS, BY MODE, 2018 - 2030 (USD MILLION)

6.1. Definition and Scope
6.2. Mode Market Share Analysis, 2024 & 2030
6.3. Segment Dashboard
6.4. North America virtual care solutions market, by Mode, 2018 to 2030
6.5. Audio
  6.5.1. Audio market estimates and forecasts, 2018 to 2030 (USD Million)
6.6. Messaging
  6.6.1. Messaging market estimates and forecasts, 2018 to 2030 (USD Million)
6.7. Video
  6.7.1. Video market estimates and forecasts, 2018 to 2030 (USD Million)

CHAPTER 7. NORTH AMERICA VIRTUAL CARE SOLUTIONS MARKET SEGMENT ANALYSIS, BY APPLICATION, 2018 - 2030 (USD MILLION)

7.1. Definition and Scope
7.2. Application Market Share Analysis, 2024 & 2030
7.3. Segment Dashboard
7.4. North America virtual care solutions market, by Type, 2018 to 2030
7.5. Family Medicine
  7.5.1. Family Medicine market estimates and forecasts, 2018 to 2030 (USD Million)
7.6. Internal Medicine
  7.6.1. Internal Medicine market estimates and forecasts, 2018 to 2030 (USD Million)
7.7. Cardiology
  7.7.1. Cardiology market estimates and forecasts, 2018 to 2030 (USD Million)
7.8. Pediatrics
  7.8.1. Pediatrics market estimates and forecasts, 2018 to 2030 (USD Million)
7.9. Endocrinology
  7.9.1. Endocrinology market estimates and forecasts, 2018 to 2030 (USD Million)
7.10. Rheumatology
  7.10.1. Rheumatology market estimates and forecasts, 2018 to 2030 (USD Million)
7.11. Pulmonology
  7.11.1. Pulmonology market estimates and forecasts, 2018 to 2030 (USD Million)
7.12. Others
  7.12.1. Others market estimates and forecasts, 2018 to 2030 (USD Million)

CHAPTER 8. NORTH AMERICA VIRTUAL CARE SOLUTIONS MARKET SEGMENT ANALYSIS, BY COUNTRY, 2018– 2030 (USD MILLION)

8.1. Regional Market Share Analysis, 2024 & 2030
8.2. Regional Market Dashboard
8.3. Regional Market Snapshot
8.4. North America Acute Care Telemedicine Market Share by Region, 2024 & 2030:
8.5. U.S.
  8.5.1. Key Country Dynamics
  8.5.2. Regulatory Framework
  8.5.3. Competitive Scenario
  8.5.4. U.S. virtual care market, 2018 – 2030 (USD Million)
8.6. Canada
  8.6.1. Key Country Dynamics
  8.6.2. Regulatory Framework
  8.6.3. Competitive Scenario
  8.6.4. Canada virtual care market, 2018 – 2030 (USD Million)
8.7. Mexico
  8.7.1. Key Country Dynamics
  8.7.2. Regulatory Framework
  8.7.3. Competitive Scenario
  8.7.4. Mexico virtual care market, 2018 – 2030 (USD Million)

CHAPTER 9. COMPETITIVE LANDSCAPE

9.1. Recent Developments & Impact Analysis, By Key Market Participants
9.2. Company Categorization
9.3. Company Market
9.4. Company Profiles
  9.4.1. CirrusMD
    9.4.1.1. Company overview
    9.4.1.2. Financial performance
    9.4.1.3. Product benchmarking
    9.4.1.4. Strategic initiatives
  9.4.2. Talkspace
    9.4.2.1. Company overview
    9.4.2.2. Financial performance
    9.4.2.3. Product benchmarking
    9.4.2.4. Strategic initiatives
  9.4.3. Teladoc Health, Inc.
    9.4.3.1. Company overview
    9.4.3.2. Financial performance
    9.4.3.3. Product benchmarking
    9.4.3.4. Strategic initiatives
  9.4.4. MDLive
    9.4.4.1. Company overview
    9.4.4.2. Financial performance
    9.4.4.3. Product benchmarking
    9.4.4.4. Strategic initiatives
  9.4.5. American Well
    9.4.5.1. Company overview
    9.4.5.2. Financial performance
    9.4.5.3. Product benchmarking
    9.4.5.4. Strategic initiatives
  9.4.6. MeMD
    9.4.6.1. Company overview
    9.4.6.2. Financial performance
    9.4.6.3. Product benchmarking
    9.4.6.4. Strategic initiatives
  9.4.7. Quartet Health
    9.4.7.1. Company overview
    9.4.7.2. Financial performance
    9.4.7.3. Product benchmarking
    9.4.7.4. Strategic initiatives
  9.4.8. Plush Care
    9.4.8.1. Company overview
    9.4.8.2. Financial performance
    9.4.8.3. Product benchmarking
    9.4.8.4. Strategic initiatives
  9.4.9. Sesame, Inc.
    9.4.9.1. Company overview
    9.4.9.2. Financial performance
    9.4.9.3. Product benchmarking
    9.4.9.4. Strategic initiatives
  9.4.10. CVS Health
    9.4.10.1. Company overview
    9.4.10.2. Financial performance
    9.4.10.3. Product benchmarking
    9.4.10.4. Strategic initiatives
LIST OF TABLES

Table 1 List of secondary sources
Table 2 List of abbreviations
Table 3 North America North America Virtual Care Solutions Market, By Type, 2018 - 2030 (USD Million)
Table 4 North America Virtual Care Solutions Market, by Component, 2018 - 2030 (USD Million)
Table 5 North America Virtual Care Solutions Market, by Mode, 2018 - 2030 (USD Million)
Table 6 North America Virtual Care Solutions Market, by Application, 2018 - 2030 (USD Million)
Table 7 North America North America Virtual Care Solutions Market, By Country, 2018 - 2030 (USD Million)
Table 8 U.S Virtual Care Solutions Market, by Type, 2018 - 2030 (USD Million)
Table 9 U.S Virtual Care Solutions Market, by Component, 2018 - 2030 (USD Million)
Table 10 U.S Virtual Care Solutions Market, by Mode, 2018 - 2030 (USD Million)
Table 11 U.S Virtual Care Solutions Market, by Application, 2018 - 2030 (USD Million)
Table 12 Canada Virtual Care Solutions Market, by Type, 2018 - 2030 (USD Million)
Table 13 Canada Virtual Care Solutions Market, by Component, 2018 - 2030 (USD Million)
Table 14 Canada Virtual Care Solutions Market, by Mode, 2018 - 2030 (USD Million)
Table 15 Canada Virtual Care Solutions Market, by Application, 2018 - 2030 (USD Million)
Table 16 Mexico Virtual Care Solutions Market, by Type, 2018 - 2030 (USD Million)
Table 17 Mexico Virtual Care Solutions Market, by Component, 2018 - 2030 (USD Million)
Table 18 Mexico Virtual Care Solutions Market, by Mode, 2018 - 2030 (USD Million)
Table 19 Mexico Virtual Care Solutions Market, by Application, 2018 - 2030 (USD Million)

LIST OF FIGURES

Fig. 1 Market research process
Fig. 2 Information procurement
Fig. 3 Primary research pattern
Fig. 4 Market research approaches
Fig. 5 Value chain-based sizing & forecasting
Fig. 6 Market formulation & validation
Fig. 7 North America virtual care solutions market: outlook
Fig. 8 North America virtual care solutions competitive insights
Fig. 9 Ancillary market outlook
Fig. 10 North America virtual care solutions market driver impact
Fig. 11 North America virtual care solutions market restraint impact
Fig. 12 Porter’s Analysis
Fig. 13 PESTLE Analysis
Fig. 14 North America virtual care solutions market: Type movement analysis
Fig. 15 North America virtual care solutions market: Type outlook and key takeaways
Fig. 16 Acute/ episodic care market estimates and forecast, 2018 - 2030
Fig. 17 Primary care market estimates and forecast, 2018 - 2030
Fig. 18 Behavioral care market estimates and forecast, 2018 - 2030
Fig. 19 North America virtual care solutions market: Component movement analysis
Fig. 20 North America virtual care solutions market: Component outlook and key takeaways
Fig. 21 Hardware market estimates and forecast, 2018 - 2030
Fig. 22 Software market estimates and forecast, 2018 - 2030
Fig. 23 North America virtual care solutions market: Type movement analysis
Fig. 24 North America virtual care solutions market: Type outlook and key takeaways
Fig. 25 Audio market estimates and forecast, 2018 - 2030
Fig. 26 Messaging market estimates and forecast, 2018 - 2030
Fig. 27 Video market estimates and forecast, 2018 - 2030
Fig. 28 North America virtual care solutions market: Type movement analysis
Fig. 29 North America virtual care solutions market: Type outlook and key takeaways
Fig. 30 Family Medicine market estimates and forecast, 2018 - 2030
Fig. 31 Internal Medicine market estimates and forecast, 2018 - 2030
Fig. 32 Cardiology market estimates and forecast, 2018 - 2030
Fig. 33 Pediatrics market estimates and forecast, 2018 - 2030
Fig. 34 Endocrinology market estimates and forecast, 2018 - 2030
Fig. 35 Rheumatology market estimates and forecast, 2018 - 2030
Fig. 36 Pulmonology market estimates and forecast, 2018 - 2030
Fig. 37 Others market estimates and forecast, 2018 - 2030
Fig. 38 North America virtual care solutions market: Regional movement analysis
Fig. 39 North America virtual care solutions market: Regional outlook and key takeaways
Fig. 40 North America virtual care solutions market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 41 Key country dynamics
Fig. 42 U.S. virtual care solutions market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 43 Key country dynamics
Fig. 44 Canada virtual care solutions market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 45 Key country dynamics
Fig. 46 Mexico virtual care solutions market estimates and forecasts, 2018 - 2030 (USD Million)
Fig. 47 Company categorization
Fig. 48 Heatmap analysis, 2024


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