Human Resource Outsourcing (HRO): Market Research Report
This report analyzes the worldwide markets for Human Resource Outsourcing (HRO) in US$ Million by the following Service Segments: Benefits Administration Services, Payroll Services, Education and Training Services, Recruitment Process Outsourcing, and Other Services. The report provides separate comprehensive analytics for the US, Canada, Europe, Asia-Pacific, and Rest of World.
Annual estimates and forecasts are provided for the period 2016 through 2024.
Also, a five-year historic analysis is provided for these markets.
Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs.
The report profiles 188 companies including many key and niche players such as -
Annual estimates and forecasts are provided for the period 2016 through 2024.
Also, a five-year historic analysis is provided for these markets.
Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs.
The report profiles 188 companies including many key and niche players such as -
- Accenture Plc
- Adecco Group AG.
- ADP LLC
- Aon Hewitt
- Cielo, Inc.
- Ceridian HCM, Inc.
1. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS
Study Reliability and Reporting Limitations
Data Interpretation & Reporting Level
Quantitative Techniques & Analytics
Product Definitions and Scope of Study
Benefits Administration Services
Payroll Services
Education and Training Services
Recruitment Process Outsourcing
Other Services
2. INDUSTRY OVERVIEW
A Prelude
HRO – A Rapidly Growing BPO Segment
Snapshots
Growth Drivers
For Client Companies
For Service Providers
Growth Restraints
For Client Companies
For Service Providers
Market Outlook
Growth Opportunities in Service Segments
Emerging Markets to Drive Future Growth
Cost Reduction: Finding Favor Again in Difficult Times
Need for Regulatory Compliance Drives Adoption of HRO Services
Lowering Risk Levels & Simpler HRO Engagements – Key Growth Drivers
Multi-Process HRO (MPHRO): Favorable Prospects in the Long Run
Shift towards Cloud-based Platforms Drives MPHRO Market
Sourcing Strategy/Model: Means to Achieve Business Process
More Organizations Gravitate towards HR Outsourcing
Factors Creating Need for HR Outsourcing
Future of HR Outsourcing
Key Considerations
3. KEY MARKET TRENDS
Noteworthy Trends Influencing the HR Outsourcing Market
Big Data Analytics
Transition to Cloud
Online Payroll
Workplace Wellness
Passive Candidates
Blind Hiring
Remote Workforce
Selective Outsourcing
Gamification
Social Media
Continuous Adoption of Services Propels HRO Industry
Cloud – The Preferred Platform for HRO
BPaaS – A Growing Trend
Cloud-Based Recruitment Software Rises in Popularity
HRO Analytics Gain Prominence in HR Management & Administration
Predictive Analytics – An Indispensable tool for HR
Robotic Automation Makes In Roads in HRO Industry
Trend towards Process Convergence
Moving to a ‘Transformational-Transfer’ Model
Focus Grows on Small and Mid-Size Companies
Select HR Outsourcing Trends Related to Small Businesses
HR BPO Redefines HR Profession
End-to-End Services: Rise in HRO
Demographic Changes Support HRO Growth
Selective Approach Finds Favor
Offshore HR BPO: Driving Cost-Effectiveness
Focus on Business Process Improvement Gains Momentum
PEO Concept Gains Strength
Benefits and Drawbacks of PEO
Recruitment Process Outsourcing – Gaining Wider Attention
Factors Driving Growth in the RPO Market
Key Recruitment Process Functions Outsourced by Order of Importance
RPO Sector Registers Growth in Number of Deals
Offshoring of RPO Services Picks Up Pace
Talent Acquisition – Changing Definition of RPOs
Digitization of Talent Acquisition Process
Payroll Outsourcing Services Rise in Adoption
Multi-Country Payroll Outsourcing – A High Growth Market
Benefits Administration: Offering Potential Growth Opportunities for Outsourcing
Trend towards Health & Welfare Services Drives Growth in BAO
Workforce Management Outsourcing Gains Pace
Learning Outsourcing Services – Fulfilling Training Requirements
Market Challenges
Challenges in HR Transformation
HRMS: A Competitor for HRO Market
4. SERVICE OVERVIEW
Introduction
Reasons for Outsourcing HR Services
Outsourced HR Functions
Overview of Major Segments
Benefits Administration Services
Payroll Services
Learning Services Outsourcing
Recruitment Process Outsourcing
RPO…The Beginning
Comparison with Other Models
Drawbacks of RPO Model
Other Services
Hiring Administration Services
Workforce Administration
Advantages of HRO
Drawbacks of HRO Services
Evolution of HRO Market: A Glance at the Past
The HRO Process
Benefits of HRO Strategy
HRO Company
Traditional HR Vendors
Professional Employer Organization
Application Service Providers
Business Process Outsourcing
E-Services
HRO Types
Discrete Services
Multi-Process Services
Total HR Outsourcing
Approaches/Models of Outsourcing
Sole Sourcing – A Model for Increasing Operational Efficiency
One-Stop-Shop for Comprehensive HR Outsourcing
Multi-Source Approach: Gains Strength
Benefits of Multi-Sourcing Approach
Challenges Facing Multi-Sourcing Strategy
HCM Options
Major Issues While Outsourcing HR Services
The Statement of Work
Service Levels
Legal Considerations
HR B2B Exchanges
HR Portals
Integrated HR Offering
Full-Service HRO
Full-Service HRO Offers Substantial Value
Labor Arbitrage
Economies of Scale
Cross-Process Synergies
Other Benefits of Full-Service HRO
HRO Service Providers
5. COMPETITIVE LANDSCAPE
Consolidation Gathers Pace in the HRO Industry
Payroll Outsourcing Services Landscape
Recruitment Process Outsourcing Market Leaders
Leading HR Outsourcing Services Providers
Paychex Flex Serves Small Businesses
Oasis Outsourcing for Very Small Businesses
Insperity Targets Clients Seeking Customized Offering
TriNet Delivers Industry-Specific Solutions
Other Prominent Providers
Noteworthy Trends
Companies Focus on Competitive Sourcing While Considering Contract Renewals
Scalability – A Key Benefit Spurring Market Growth
Global Capabilities – A Key Vendor Selection Criterion
Shrinking Deal Sizes
Focus Grows on Short-term Deals
Multiple Vendor Relationships Gain Prominence
Right Mix of External and Internal Resources – Key to Competitive Edge
HR BPO Providers Target Services for Middle Market
5.1 Focus on Select Global Players
Accenture Plc (Ireland)
Adecco Group AG (Switzerland)
ADP LLC (USA)
Aon Hewitt (USA)
Cielo, Inc. (USA)
Ceridian HCM, Inc. (USA)
CGI Group, Inc. (Canada)
Equifax, Inc. (USA)
General Outsourcing Co., Ltd. (Thailand)
Infosys BPM Ltd. (India)
International Business Machines Corporation (USA)
Intuit, Inc. (USA)
Kronos, Inc. (USA)
Mercer, LLC (UK)
NGA Human Resources (UK)
Paychex, Inc. (USA)
Randstad Holding NV (The Netherlands)
Ultimate Software Group, Inc. (USA)
5.2 Service/Product Introductions
Square Launches Square Payroll App
Complete Payroll Solutions Commences Human Resource Outsourcing Division
TriNet Introduces TriNet Professional Services
Intuit Announces New Enhanced Features of Payroll Service Solutions
RKL Launches HR Consulting Practice
AdminiSMART Launches Easy HRO Service
Cielo Launches High Volume RPO
Ramco Launches Japan Payroll Software on its Global Payroll Engine
DataOn Introduces SunFish Payroll Outsourcing Services
5.3 Recent Industry Activity
CoAdvantage Acquires Remedy
Fourth Purchases Choice HR
Penn State Implements New Enterprise-Wide HR and Payroll System
G&A Partners Acquires Dallas’ Zogg Benefits
ADP Buys Celergo
Xero Partners with Gusto for Payroll Services
Ultimate Software to Acquire PeopleDoc
Oasis Outsourcing to Acquire Aureon HR
TrueBlue Acquires TMP
Mercer Purchases everBe
H. I. G. to Acquire Conduent’s US Based HR Consulting and Actuarial Business
Asure Software Purchases Austin HR
Paychex Acquires Lessor
ADP Partners with ZipRecruiter for HR Technology Solutions
Asure Software Acquires Three HR, Payroll and Employee Benefits Services Providers
Asure Software Acquires Sheakley PaySystems
Infosys Renames the BPO Unit as Infosys BPM
Oasis Outsourcing Acquires Staff One HR
Ceridian Collaborates with Microsoft for Payroll Solution
CoAdvantage Acquires Total HR
Paychex Purchases HROI
Mercer Partners with ServiceNow to Enhance Digital HR Solutions
TMF Group Acquires Payroll Services AG
Oasis Outsourcing Purchases DHR Services
Alight Re-Launches with New Name and Brand
Vattenfall Collaborates with Accenture to Transform HR Function
AmeriPride Selects UltiPro to Unify and Manage the U. S. and Canadian HCM
6. GLOBAL MARKET PERSPECTIVE
7. REGIONAL MARKET PERSPECTIVE
7.1 The United States
A. Market Analysis
Current & Future Analysis
HR Outsourcing – A Growing Industry
Outsourcing of Individual HR Processes
How Technology is Transforming HR Management
Consolidating Vendor Landscape Offers Better Negotiating Capabilities
Factors Impacting Payroll outsourcing Services
The Offshoring Advantage
Indian IT Outsourcers – A Way Out for Clients Seeking HR BPO Services
US Employers Opt for Selective Outsourcing
Frequently Outsourced HR Functions
B. Market Analytics
7.2 Canada
A. Market Analysis
Current & Future Analysis
HR Outsourcing: On an Upswing
RPOs Becoming Integral Component of Recruiting Process
B. Market Analytics
7.3 Europe
A. Market Analysis
Current & Future Analysis
A Glimpse of European BPO Market
Multi-Process HRO Initiatives in Europe
Near-Shore Service Delivery – A Key Consideration in Europe
Trends Transforming the HR Space
Latest Technology-Driven Trends for Organizational HR
Artificial Intelligence
Cloud Solutions
Employee Portals
Digital Records
Learning Management Systems
RPO Market in Europe
Payroll Outsourcing Services
B. Market Analytics
7.3.1 France
Market Analysis
7.3.2 Germany
A. Market Analysis
Current & Future Analysis
A Major European HR BPO Market
Payroll Outsourcing Gains Wider Popularity
B. Market Analytics
7.3.3 Italy
Market Analysis
7.3.4 The United Kingdom
A. Market Analysis
Current & Future Analysis
HR Outsourcing Market: An Overview
UK Outsourcing Companies Move Overseas
Rising Demand for HRO Services from Public Sector
B. Market Analytics
7.3.5 Rest of Europe
Market Analysis
7.4 Asia-Pacific
A. Market Analysis
Current & Future Analysis
An Overview of HRO Market in Asia
Trends Affecting HR and Outsourcing
Competition
Recruitment Process Outsourcing (RPO) Market – An Overview
HRO Providers Target Mid-Market Segment
Growing Prospects in SMB Segment
Key Challenges
China
Market Snapshots
Government Initiatives & Policies Boost Prospects
Multinationals Wield Significant Influence
India
Key Trends Influencing HR and Payroll Outsourcing Market
Cloud-based Payroll
Outsourcing of Payroll Services
Better Access to Information
Vast Outsourcing Opportunities
Indian RPO Industry Holds Promise
Japan
B. Market Analytics
7.5 Rest of World
Market Analysis
8. COMPANY PROFILES
Total Companies Profiled: 188 (including Divisions/Subsidiaries - 201)
The United States (134)
Canada (7)
Japan (2)
Europe (31)
France (2)
The United Kingdom (17)
Rest of Europe (12)
Asia-Pacific (Excluding Japan) (27)
Study Reliability and Reporting Limitations
Data Interpretation & Reporting Level
Quantitative Techniques & Analytics
Product Definitions and Scope of Study
Benefits Administration Services
Payroll Services
Education and Training Services
Recruitment Process Outsourcing
Other Services
2. INDUSTRY OVERVIEW
A Prelude
HRO – A Rapidly Growing BPO Segment
Snapshots
Growth Drivers
For Client Companies
For Service Providers
Growth Restraints
For Client Companies
For Service Providers
Market Outlook
Growth Opportunities in Service Segments
Emerging Markets to Drive Future Growth
Cost Reduction: Finding Favor Again in Difficult Times
Need for Regulatory Compliance Drives Adoption of HRO Services
Lowering Risk Levels & Simpler HRO Engagements – Key Growth Drivers
Multi-Process HRO (MPHRO): Favorable Prospects in the Long Run
Table 1. Global MPHRO Market (2018E): Percentage Breakdown of Revenues by Industry (includes corresponding Graph/Chart)
Table 2. Global MPHRO Market (2018E): Percentage Breakdown of Revenues by Geographic Region (includes corresponding Graph/Chart)
Shift towards Cloud-based Platforms Drives MPHRO Market
Sourcing Strategy/Model: Means to Achieve Business Process
More Organizations Gravitate towards HR Outsourcing
Factors Creating Need for HR Outsourcing
Future of HR Outsourcing
Key Considerations
3. KEY MARKET TRENDS
Noteworthy Trends Influencing the HR Outsourcing Market
Big Data Analytics
Transition to Cloud
Online Payroll
Workplace Wellness
Passive Candidates
Blind Hiring
Remote Workforce
Selective Outsourcing
Gamification
Social Media
Continuous Adoption of Services Propels HRO Industry
Cloud – The Preferred Platform for HRO
BPaaS – A Growing Trend
Table 3. Global BPO Market (2012, 2015 & 2018E): Percentage Share Breakdown of Revenues for BPaaS and Traditional BPO Segments (includes corresponding Graph/Chart)
Table 4. Third Party BPaaS Solutions as a Percentage of New HR Outsourcing Deals (2012, 2015 & 2018E) (includes corresponding Graph/Chart)
Cloud-Based Recruitment Software Rises in Popularity
HRO Analytics Gain Prominence in HR Management & Administration
Predictive Analytics – An Indispensable tool for HR
Robotic Automation Makes In Roads in HRO Industry
Trend towards Process Convergence
Moving to a ‘Transformational-Transfer’ Model
Focus Grows on Small and Mid-Size Companies
Select HR Outsourcing Trends Related to Small Businesses
HR BPO Redefines HR Profession
End-to-End Services: Rise in HRO
Demographic Changes Support HRO Growth
Selective Approach Finds Favor
Offshore HR BPO: Driving Cost-Effectiveness
Focus on Business Process Improvement Gains Momentum
PEO Concept Gains Strength
Benefits and Drawbacks of PEO
Recruitment Process Outsourcing – Gaining Wider Attention
Factors Driving Growth in the RPO Market
Key Recruitment Process Functions Outsourced by Order of Importance
RPO Sector Registers Growth in Number of Deals
Table 5. Number of RPO Deals by Geographic Scope (2018E) (includes corresponding Graph/Chart)
Offshoring of RPO Services Picks Up Pace
Talent Acquisition – Changing Definition of RPOs
Digitization of Talent Acquisition Process
Payroll Outsourcing Services Rise in Adoption
Multi-Country Payroll Outsourcing – A High Growth Market
Benefits Administration: Offering Potential Growth Opportunities for Outsourcing
Trend towards Health & Welfare Services Drives Growth in BAO
Workforce Management Outsourcing Gains Pace
Learning Outsourcing Services – Fulfilling Training Requirements
Market Challenges
Challenges in HR Transformation
HRMS: A Competitor for HRO Market
4. SERVICE OVERVIEW
Introduction
Reasons for Outsourcing HR Services
Outsourced HR Functions
Overview of Major Segments
Benefits Administration Services
Payroll Services
Learning Services Outsourcing
Recruitment Process Outsourcing
RPO…The Beginning
Comparison with Other Models
Drawbacks of RPO Model
Other Services
Hiring Administration Services
Workforce Administration
Advantages of HRO
Drawbacks of HRO Services
Evolution of HRO Market: A Glance at the Past
The HRO Process
Benefits of HRO Strategy
HRO Company
Traditional HR Vendors
Professional Employer Organization
Application Service Providers
Business Process Outsourcing
E-Services
HRO Types
Discrete Services
Multi-Process Services
Total HR Outsourcing
Approaches/Models of Outsourcing
Sole Sourcing – A Model for Increasing Operational Efficiency
One-Stop-Shop for Comprehensive HR Outsourcing
Multi-Source Approach: Gains Strength
Benefits of Multi-Sourcing Approach
Challenges Facing Multi-Sourcing Strategy
HCM Options
Major Issues While Outsourcing HR Services
The Statement of Work
Service Levels
Legal Considerations
HR B2B Exchanges
HR Portals
Integrated HR Offering
Full-Service HRO
Full-Service HRO Offers Substantial Value
Labor Arbitrage
Economies of Scale
Cross-Process Synergies
Other Benefits of Full-Service HRO
HRO Service Providers
5. COMPETITIVE LANDSCAPE
Table 6. Portfolio Mix of Leading Players - Single Process HRO Vs MPHRO (includes corresponding Graph/Chart)
Consolidation Gathers Pace in the HRO Industry
Table 7. HRO Vendor Landscape by Geographic Region - Major Players Vs emerging Players (includes corresponding Graph/Chart)
Payroll Outsourcing Services Landscape
Table 8. Leading Players in the Global Payroll Applications Market (2017E): Percentage Breakdown of Revenues for Intuit, SAP, Sage, DATEV, Ultimate Software, and Others (includes corresponding Graph/Chart)
Recruitment Process Outsourcing Market Leaders
Leading HR Outsourcing Services Providers
Paychex Flex Serves Small Businesses
Oasis Outsourcing for Very Small Businesses
Insperity Targets Clients Seeking Customized Offering
TriNet Delivers Industry-Specific Solutions
Other Prominent Providers
Noteworthy Trends
Companies Focus on Competitive Sourcing While Considering Contract Renewals
Scalability – A Key Benefit Spurring Market Growth
Global Capabilities – A Key Vendor Selection Criterion
Shrinking Deal Sizes
Focus Grows on Short-term Deals
Multiple Vendor Relationships Gain Prominence
Right Mix of External and Internal Resources – Key to Competitive Edge
HR BPO Providers Target Services for Middle Market
5.1 Focus on Select Global Players
Accenture Plc (Ireland)
Adecco Group AG (Switzerland)
ADP LLC (USA)
Aon Hewitt (USA)
Cielo, Inc. (USA)
Ceridian HCM, Inc. (USA)
CGI Group, Inc. (Canada)
Equifax, Inc. (USA)
General Outsourcing Co., Ltd. (Thailand)
Infosys BPM Ltd. (India)
International Business Machines Corporation (USA)
Intuit, Inc. (USA)
Kronos, Inc. (USA)
Mercer, LLC (UK)
NGA Human Resources (UK)
Paychex, Inc. (USA)
Randstad Holding NV (The Netherlands)
Ultimate Software Group, Inc. (USA)
5.2 Service/Product Introductions
Square Launches Square Payroll App
Complete Payroll Solutions Commences Human Resource Outsourcing Division
TriNet Introduces TriNet Professional Services
Intuit Announces New Enhanced Features of Payroll Service Solutions
RKL Launches HR Consulting Practice
AdminiSMART Launches Easy HRO Service
Cielo Launches High Volume RPO
Ramco Launches Japan Payroll Software on its Global Payroll Engine
DataOn Introduces SunFish Payroll Outsourcing Services
5.3 Recent Industry Activity
CoAdvantage Acquires Remedy
Fourth Purchases Choice HR
Penn State Implements New Enterprise-Wide HR and Payroll System
G&A Partners Acquires Dallas’ Zogg Benefits
ADP Buys Celergo
Xero Partners with Gusto for Payroll Services
Ultimate Software to Acquire PeopleDoc
Oasis Outsourcing to Acquire Aureon HR
TrueBlue Acquires TMP
Mercer Purchases everBe
H. I. G. to Acquire Conduent’s US Based HR Consulting and Actuarial Business
Asure Software Purchases Austin HR
Paychex Acquires Lessor
ADP Partners with ZipRecruiter for HR Technology Solutions
Asure Software Acquires Three HR, Payroll and Employee Benefits Services Providers
Asure Software Acquires Sheakley PaySystems
Infosys Renames the BPO Unit as Infosys BPM
Oasis Outsourcing Acquires Staff One HR
Ceridian Collaborates with Microsoft for Payroll Solution
CoAdvantage Acquires Total HR
Paychex Purchases HROI
Mercer Partners with ServiceNow to Enhance Digital HR Solutions
TMF Group Acquires Payroll Services AG
Oasis Outsourcing Purchases DHR Services
Alight Re-Launches with New Name and Brand
Vattenfall Collaborates with Accenture to Transform HR Function
AmeriPride Selects UltiPro to Unify and Manage the U. S. and Canadian HCM
6. GLOBAL MARKET PERSPECTIVE
Table 9. World Recent Past, Current and Future Analysis for Human Resource Outsourcing by Geographic Region - US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 10. World Historic Review for Human Resource Outsourcing by Geographic Region - US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 11. World 14-Year Perspective for Human Resource Outsourcing by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Europe, Asia-Pacific and Rest of World Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
Table 12. World Recent Past, Current and Future Analysis for Benefits Administration Services by Geographic Region - US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 13. World Historic Review for Benefits Administration Services by Geographic Region - US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 14. World 14-Year Perspective for Benefits Administration Services by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Europe, Asia-Pacific and Rest of World Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
Table 15. World Recent Past, Current and Future Analysis for Payroll Services by Geographic Region - US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 16. World Historic Review for Payroll Services by Geographic Region - US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 17. World 14-Year Perspective for Payroll Services by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Europe, Asia-Pacific and Rest of World Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
Table 18. World Recent Past, Current and Future Analysis for Education & Training Services by Geographic Region - US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 19. World Historic Review for Education & Training Services by Geographic Region - US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 20. World 14-Year Perspective for Education & Training Services by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Europe, Asia-Pacific and Rest of World Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
Table 21. World Recent Past, Current and Future Analysis for Recruitment Process Outsourcing by Geographic Region - US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 22. World Historic Review for Recruitment Process Outsourcing by Geographic Region - US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 23. World 14-Year Perspective for Recruitment Process Outsourcing by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Europe, Asia-Pacific and Rest of World Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
Table 24. World Recent Past, Current and Future Analysis for Other Services by Geographic Region - US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 25. World Historic Review for Other Services by Geographic Region - US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 26. World 14-Year Perspective for Other Services by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Europe, Asia-Pacific and Rest of World Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
7. REGIONAL MARKET PERSPECTIVE
7.1 The United States
A. Market Analysis
Current & Future Analysis
HR Outsourcing – A Growing Industry
Outsourcing of Individual HR Processes
How Technology is Transforming HR Management
Consolidating Vendor Landscape Offers Better Negotiating Capabilities
Factors Impacting Payroll outsourcing Services
Table 27. US Unemployment Rate (2008-2024) (includes corresponding Graph/Chart)
The Offshoring Advantage
Indian IT Outsourcers – A Way Out for Clients Seeking HR BPO Services
US Employers Opt for Selective Outsourcing
Frequently Outsourced HR Functions
Table 28. Major Outsourcing Activities in the US (includes corresponding Graph/Chart)
B. Market Analytics
Table 29. The US Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 30. The US Historic Review for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 31. The US 14-Year Perspective for Human Resource Outsourcing by Service Type - Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
7.2 Canada
A. Market Analysis
Current & Future Analysis
HR Outsourcing: On an Upswing
RPOs Becoming Integral Component of Recruiting Process
B. Market Analytics
Table 32. Canadian Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 33. Canadian Historic Review for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 34. Canadian 14-Year Perspective for Human Resource Outsourcing by Service Type - Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
7.3 Europe
A. Market Analysis
Current & Future Analysis
A Glimpse of European BPO Market
Multi-Process HRO Initiatives in Europe
Near-Shore Service Delivery – A Key Consideration in Europe
Trends Transforming the HR Space
Latest Technology-Driven Trends for Organizational HR
Artificial Intelligence
Cloud Solutions
Employee Portals
Digital Records
Learning Management Systems
RPO Market in Europe
Payroll Outsourcing Services
B. Market Analytics
Table 35. European Recent Past, Current and Future Analysis for Human Resource Outsourcing by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 36. European Historic Review for Human Resource Outsourcing by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 37. European 14-Year Perspective for Human Resource Outsourcing by Geographic Region - Percentage Breakdown of Revenues for France, Germany, Italy, UK and Rest of Europe Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
Table 38. European Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 39. European Historic Review for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 40. European 14-Year Perspective for Human Resource Outsourcing by Service Type - Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
7.3.1 France
Market Analysis
Table 41. French Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 42. French Historic Review for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 43. French 14-Year Perspective for Human Resource Outsourcing by Service Type - Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
7.3.2 Germany
A. Market Analysis
Current & Future Analysis
A Major European HR BPO Market
Payroll Outsourcing Gains Wider Popularity
B. Market Analytics
Table 44. German Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 45. German Historic Review for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 46. German 14-Year Perspective for Human Resource Outsourcing by Service Type - Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
7.3.3 Italy
Market Analysis
Table 47. Italian Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 48. Italian Historic Review for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 49. Italian 14-Year Perspective for Human Resource Outsourcing by Service Type - Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
7.3.4 The United Kingdom
A. Market Analysis
Current & Future Analysis
HR Outsourcing Market: An Overview
UK Outsourcing Companies Move Overseas
Rising Demand for HRO Services from Public Sector
B. Market Analytics
Table 50. UK Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 51. UK Historic Review for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 52. UK 14-Year Perspective for Human Resource Outsourcing by Service Type - Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
7.3.5 Rest of Europe
Market Analysis
Table 53. Rest of Europe Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 54. Rest of Europe Historic Review for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 55. Rest of Europe 14-Year Perspective for Human Resource Outsourcing by Service Type - Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
7.4 Asia-Pacific
A. Market Analysis
Current & Future Analysis
An Overview of HRO Market in Asia
Trends Affecting HR and Outsourcing
Competition
Recruitment Process Outsourcing (RPO) Market – An Overview
HRO Providers Target Mid-Market Segment
Growing Prospects in SMB Segment
Key Challenges
China
Market Snapshots
Government Initiatives & Policies Boost Prospects
Multinationals Wield Significant Influence
Table 56. Chinese HRO Market by Region (2018E): Percentage Share Breakdown for Shanghai, Beijing, Guangdong, and Others (includes corresponding Graph/Chart)
India
Key Trends Influencing HR and Payroll Outsourcing Market
Cloud-based Payroll
Outsourcing of Payroll Services
Better Access to Information
Vast Outsourcing Opportunities
Indian RPO Industry Holds Promise
Japan
B. Market Analytics
Table 57. Asia-Pacific Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 58. Asia-Pacific Historic Review for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 59. Asia-Pacific 14-Year Perspective for Human Resource Outsourcing by Service Type - Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
7.5 Rest of World
Market Analysis
Table 60. Rest of World Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2016 through 2024 (includes corresponding Graph/Chart)
Table 61. Rest of World Historic Review for Human Resource Outsourcing by Service Type - Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2011 through 2015 (includes corresponding Graph/Chart)
Table 62. Rest of World 14-Year Perspective for Human Resource Outsourcing by Service Type - Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2011, 2018 and 2024 (includes corresponding Graph/Chart)
8. COMPANY PROFILES
Total Companies Profiled: 188 (including Divisions/Subsidiaries - 201)
The United States (134)
Canada (7)
Japan (2)
Europe (31)
France (2)
The United Kingdom (17)
Rest of Europe (12)
Asia-Pacific (Excluding Japan) (27)