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Healthcare CRM Market: Global Market Size, Forecast, Insights, and Competitive Landscape

November 2022 | 138 pages | ID: HE593CE64755EN
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The global healthcare CRM market is expected to grow at a CAGR of around 12.3% during 2023-2030. This report on global healthcare CRM market report provides holistic understanding of the market along with market sizing, forecast, drivers, challenges, and competitive landscape. The report presents a clear picture of the global healthcare CRM market by segmenting the market based on product, application, technology, end use and region. Also, detailed profiles of companies operating in the healthcare CRM market are provided in this report. We believe that this report will aid the professionals and industry stakeholders in making informed decision.

Market Drivers
  • Technological Advancements
  • Increase in Demand of Virtual Care and Home Care
Market Challenges
  • Low Penetration Rate
  • High Cost and Complexity of CRM Implementation
Historical & Forecast Period

Base Year: 2022

Historical Period: 2018-2022

Forecast Period: 2023-2030

Market by Product
  • Individual
  • Referral
  • Individual and Referral
Market by Application
  • Community Outreach
  • Case Coordination
  • Case Management
  • Relationship Management
Market by Technology
  • Cloud-based
  • Mobile
  • Social
  • Collaborative
  • Predictive
Market by End Use
  • Payers
  • Providers
  • Life Science Companies
Market by Region
  • Europe
    • Germany
    • United Kingdom
    • France
    • Italy
    • Spain
    • Russia
    • Netherlands
    • Rest of Europe
  • North America
    • United States
    • Canada
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Indonesia
    • Rest of Asia Pacific
  • Latin America
    • Mexico
    • Brazil
    • Argentina
    • Rest of Latin America
  • Middle East & Africa
    • Saudi Arabia
    • Turkey
    • Iran
    • Rest of Middle East & Africa
1. PREFACE

1.1 Objective
1.2 Target Audience & Key Offerings
1.3 Report’s Scope
1.4 Research Methodology
  1.4.1 Phase I
  1.4.2 Phase II
  1.4.3 Phase III
1.5 Assumptions

2. KEY INSIGHTS

3. GLOBAL HEALTHCARE CRM MARKET

3.1. Introduction
3.2. Market Drivers
3.3. Market Challenges

4. GLOBAL HEALTHCARE CRM MARKET ANALYSIS

4.1. Market Portraiture
4.2. Market Size
4.3. Market Forecast
4.4. Impact of COVID-19

5. GLOBAL HEALTHCARE CRM MARKET BY PRODUCT

5.1. Introduction
5.2. Individual
5.3. Referral
5.4. Individual and Referral

6. GLOBAL HEALTHCARE CRM MARKET BY APPLICATION

6.1. Introduction
6.2. Community Outreach
6.3. Case Coordination
6.4. Case Management
6.5. Relationship Management

7. GLOBAL HEALTHCARE CRM MARKET BY TECHNOLOGY

7.1. Introduction
7.2. Cloud-based
7.3. Mobile
7.4. Social
7.5. Collaborative
7.6. Predictive

8. GLOBAL HEALTHCARE CRM MARKET BY END USE

8.1. Introduction
8.2. Payers
8.3. Providers
8.4. Life Science Companies

9. GLOBAL HEALTHCARE CRM MARKET BY REGION

9.1 Introduction
9.2 Europe
  9.2.1 Germany
  9.2.2 United Kingdom
  9.2.3 France
  9.2.4 Italy
  9.2.5 Spain
  9.2.6 Russia
  9.2.7 Netherlands
  9.2.8 Rest of the Europe
9.3 North America
  9.3.1 United States
  9.3.2 Canada
9.4 Asia Pacific
  9.4.1 China
  9.4.2 Japan
  9.4.3 India
  9.4.4 South Korea
  9.4.5 Australia
  9.4.6 Indonesia
  9.4.7 Rest of the Asia Pacific
9.5 Latin America
  9.5.1 Mexico
  9.5.2 Brazil
  9.5.3 Argentina
  9.5.4 Rest of Latin America
9.6 Middle East & Africa
  9.6.1 Saudi Arabia
  9.6.2 Turkey
  9.6.3 Iran
  9.6.4 Rest of Middle East & Africa

10. SWOT ANALYSIS

11. PORTER’S FIVE FORCES

12. MARKET VALUE CHAIN ANALYSIS

13. COMPETITIVE LANDSCAPE

13.1. Competitive Scenario
13.2. Company Profiles
  13.2.1. Accenture Plc
  13.2.2. AllScripts Healthcare Solutions Inc
  13.2.3. Amdocs
  13.2.4. Aspect Software Inc
  13.2.5. International Business Machines Corporation
  13.2.6. Microsoft Corporation
  13.2.7. Oracle Corporation
  13.2.8. Salesforce.com inc
  13.2.9. SAP SE
  13.2.10. Siemens Healthineers AG (Siemens AG).


LIST OF TABLES

Table 1: Global Healthcare CRM Market Portraiture
Table 2: Global Healthcare CRM Market by Product (in US$ Million), 2022 & 2030
Table 3: Global Healthcare CRM Market by Application (in US$ Million), 2022 & 2030
Table 4: Global Healthcare CRM Market by Technology (in US$ Million), 2022 & 2030
Table 5: Global Healthcare CRM Market by End Use (in US$ Million), 2022 & 2030
Table 6: Global Healthcare CRM Market by Region (in US$ Million), 2022 & 2030
Table 7: Europe Healthcare CRM Market by Country (in US$ Million), 2022 & 2030
Table 8: North America Healthcare CRM Market by Country (in US$ Million), 2022 & 2030
Table 9: Asia Pacific Healthcare CRM Market by Country (in US$ Million), 2022 & 2030
Table 10: Latin America Healthcare CRM Market by Country (in US$ Million), 2022 & 2030
Table 11: Middle East & Africa Healthcare CRM Market by Country (in US$ Million), 2022 & 2030
Table 12: List of Key Players

LIST OF FIGURES

Figure 1: Global Healthcare CRM Market (in US$ Million), 2018-2022
Figure 2: Global Healthcare CRM Market by Product, 2022
Figure 3: Global Healthcare CRM Market by Application, 2022
Figure 4: Global Healthcare CRM Market by Technology, 2022
Figure 5: Global Healthcare CRM Market by End Use, 2022
Figure 6: Global Healthcare CRM Market by Region, 2022
Figure 7: Global Healthcare CRM Market (in US$ Million), 2023-2030
Figure 8: Global Healthcare CRM Market by Product (in %), 2022 & 2030
Figure 9: Global Individual Healthcare CRM Market (in US$ Million), 2018-2022
Figure 10: Global Individual Healthcare CRM Market (in US$ Million), 2023-2030
Figure 11: Global Referral Healthcare CRM Market (in US$ Million), 2018-2030
Figure 12: Global Referral Healthcare CRM Market (in US$ Million), 2023-2030
Figure 13: Global Individual and Referral Healthcare CRM Market (in US$ Million), 2018-2030
Figure 14: Global Individual and Referral Healthcare CRM Market (in US$ Million), 2023-2030
Figure 15: Global Healthcare CRM Market by Application (in %), 2022 & 2030
Figure 16: Global Community Outreach Healthcare CRM Market (in US$ Million), 2018-2022
Figure 17: Global Community Outreach Healthcare CRM Market (in US$ Million), 2023-2030
Figure 18: Global Case Coordination Healthcare CRM Market (in US$ Million), 2018-2022
Figure 19: Global Case Coordination Healthcare CRM Market (in US$ Million), 2023-2030
Figure 20: Global Case Management Healthcare CRM Market (in US$ Million), 2018-2022
Figure 21: Global Case Management Healthcare CRM Market (in US$ Million), 2023-2030
Figure 22: Global Relationship Management Healthcare CRM Market (in US$ Million), 2018-2022
Figure 23: Global Relationship Management Healthcare CRM Market (in US$ Million), 2023-2030
Figure 24: Global Healthcare CRM Market by Technology (in %), 2022 & 2030
Figure 25: Global Cloud-based Healthcare CRM Market (in US$ Million), 2018-2022
Figure 26: Global Cloud-based Healthcare CRM Market (in US$ Million), 2023-2030
Figure 27: Global Mobile Healthcare CRM Market (in US$ Million), 2018-2030
Figure 28: Global Mobile Healthcare CRM Market (in US$ Million), 2023-2030
Figure 29: Global Social Healthcare CRM Market (in US$ Million), 2018-2030
Figure 30: Global Social Healthcare CRM Market (in US$ Million), 2023-2030
Figure 31: Global Collaborative Healthcare CRM Market (in US$ Million), 2018-2030
Figure 32: Global Collaborative Healthcare CRM Market (in US$ Million), 2023-2030
Figure 33: Global Predictive Healthcare CRM Market (in US$ Million), 2018-2030
Figure 34: Global Predictive Healthcare CRM Market (in US$ Million), 2023-2030
Figure 35: Global Healthcare CRM Market by End Use (in %), 2022 & 2030
Figure 36: Global Payers Healthcare CRM Market (in US$ Million), 2018-2030
Figure 37: Global Payers Healthcare CRM Market (in US$ Million), 2023-2030
Figure 38: Global Providers Healthcare CRM Market (in US$ Million), 2018-2030
Figure 39: Global Providers Healthcare CRM Market (in US$ Million), 2023-2030
Figure 40: Global Life Science Companies Healthcare CRM Market (in US$ Million), 2018-2030
Figure 41: Global Life Science Companies Healthcare CRM Market (in US$ Million), 2023-2030
Figure 42: Global Healthcare CRM Market by Region (in %), 2022 & 2030
Figure 43: Europe Healthcare CRM Market (in US$ Million), 2018-2022
Figure 44: Europe Healthcare CRM Market (in US$ Million), 2023-2030
Figure 45: Europe Healthcare CRM Market by Country (in %), 2022 & 2030
Figure 46: Germany Healthcare CRM Market (in US$ Million), 2018-2030
Figure 47: United Kingdom Healthcare CRM Market (in US$ Million), 2018-2030
Figure 48: France Healthcare CRM Market (in US$ Million), 2018-2030
Figure 49: Italy Healthcare CRM Market (in US$ Million), 2018-2030
Figure 50: Spain Healthcare CRM Market (in US$ Million), 2018-2030
Figure 51: Russia Healthcare CRM Market (in US$ Million), 2018-2030
Figure 52: Netherlands Healthcare CRM Market (in US$ Million), 2018-2030
Figure 53: North America Healthcare CRM Market (in US$ Million), 2018-2022
Figure 54: North America Healthcare CRM Market (in US$ Million), 2023-2030
Figure 55: North America Healthcare CRM Market by Country (in %), 2022 & 2030
Figure 56: United States Healthcare CRM Market (in US$ Million), 2018-2030
Figure 57: Canada Healthcare CRM Market (in US$ Million), 2018-2030
Figure 58: Asia Pacific Healthcare CRM Market (in US$ Million), 2018-2022
Figure 59: Asia Pacific Healthcare CRM Market (in US$ Million), 2023-2030
Figure 60: Asia Pacific Healthcare CRM Market by Country (in %), 2022 & 2030
Figure 61: China Healthcare CRM Market (in US$ Million), 2018-2030
Figure 62: Japan Healthcare CRM Market (in US$ Million), 2018-2030
Figure 63: India Healthcare CRM Market (in US$ Million), 2018-2030
Figure 64: South Korea Healthcare CRM Market (in US$ Million), 2018-2030
Figure 65: Australia Healthcare CRM Market (in US$ Million), 2018-2030
Figure 66: Indonesia Healthcare CRM Market (in US$ Million), 2018-2030
Figure 67: Latin America Healthcare CRM Market (in US$ Million), 2018-2022
Figure 68: Latin America Healthcare CRM Market (in US$ Million), 2023-2030
Figure 69: Latin America Healthcare CRM Market by Country (in %), 2022 & 2030
Figure 70: Mexico Healthcare CRM Market (in US$ Million), 2018-2030
Figure 71: Brazil Healthcare CRM Market (in US$ Million), 2018-2030
Figure 72: Argentina Healthcare CRM Market (in US$ Million), 2018-2030
Figure 73: Middle East & Africa Healthcare CRM Market (in US$ Million), 2018-2022
Figure 74: Middle East & Africa Healthcare CRM Market (in US$ Million), 2023-2030
Figure 75: Middle East & Africa Healthcare CRM Market by Country (in %), 2022 & 2030
Figure 76: Saudi Arabia Healthcare CRM Market (in US$ Million), 2018-2030
Figure 77: Turkey Healthcare CRM Market (in US$ Million), 2018-2030
Figure 78: Iran Healthcare CRM Market (in US$ Million), 2018-2030
Figure 79: Market Value Chain

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