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Healthcare Chatbots Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

January 2023 | 145 pages | ID: H2E96D815EFCEN
IMARC Group

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The global healthcare chatbots market size reached US$ 250.9 Million in 2022. Looking forward, IMARC Group expects the market to reach US$ 768.1 Million by 2028, exhibiting a growth rate (CAGR) of 19.8% during 2023-2028.

Healthcare chatbots are software integrated with machine learning (ML) algorithms and natural language processing (NLP). They allow medical assistants to stimulate and engage in conversations and provide real-time assistance to patients. They assist in reducing hospital visits, consultation times, unnecessary treatments and procedures, and hospital admissions and re-admissions by providing 24/7 remote medical care to patients. Nowadays, several healthcare chatbots are leveraged with complex self-learning algorithms to maintain in-depth, human-like conversations.

Healthcare Chatbots Market Trends:
One of the significant factors driving the healthcare chatbots market is the coronavirus disease (COVID-19) outbreak. Due to the highly infectious nature of the virus, medical practitioners across the globe are relying on healthcare chatbots for monitoring patients with mild symptoms and providing hospital-based care on a timely basis. These chatbots communicate necessary information about COVID-19 in different languages and make the screening process faster and more efficient. Apart from this, the growing prevalence of chronic diseases, in confluence with the escalating demand for remote patient monitoring (RPM), is impelling the market growth. Moreover, private clinics are adopting healthcare chatbots to triage and clerk patients, which further leads to significant cost savings and improving patient care outcomes. They also aid in freeing up hospital resources for treating existing and critical patients. Besides this, several health firms are focusing on developing solutions that provide digital healthcare assistance. As a result, there is a rise in the usage of hybrid chatbots that provide an interface for patients to interact with real doctors via live videos or text consultation. Furthermore, these chatbots offer mental health assistance and cognitive-behavioral therapy (CBT) to people with post-traumatic stress disorder (PTSD), anxiety, or depression. They also help people with autism improve their social skills via webcams and microphones.

Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global healthcare chatbots market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on component, deployment mode, application and end user.

Breakup by Component:

Software
Services

Breakup by Deployment Mode:

Cloud-based
On-premises

Breakup by Application:

Symptoms Check
Medical and Drug Information Assistance
Appointment Scheduling and Monitoring
Others

Breakup by End User:

Patients
Healthcare Providers
Insurance Companies
Others

Breakup by Region:

North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa

Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players being Ada Health GmbH, Babylon Inc., Buoy Health Inc., Creative Virtual Ltd., GYANT.com Inc., HealthTap Inc., Infermedica, Microsoft Corporation, PACT Care BV, Sensely Inc., Woebot Health and Your.MD Ltd.

Key Questions Answered in This Report
1. What was the size of the global healthcare chatbots market in 2022?
2. What is the expected growth rate of the global healthcare chatbots market during 2023-2028?
3. What are the key factors driving the global healthcare chatbots market?
4. What has been the impact of COVID-19 on the global healthcare chatbots market?
5. What is the breakup of the global healthcare chatbots market based on the component?
6. What is the breakup of the global healthcare chatbots market based on the deployment mode?
7. What is the breakup of the global healthcare chatbots market based on the application?
8. What are the key regions in the global healthcare chatbots market?
9. Who are the key players/companies in the global healthcare chatbots market?
1 PREFACE

2 SCOPE AND METHODOLOGY

2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
  2.3.1 Primary Sources
  2.3.2 Secondary Sources
2.4 Market Estimation
  2.4.1 Bottom-Up Approach
  2.4.2 Top-Down Approach
2.5 Forecasting Methodology

3 EXECUTIVE SUMMARY

4 INTRODUCTION

4.1 Overview
4.2 Key Industry Trends

5 GLOBAL HEALTHCARE CHATBOTS MARKET

5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast

6 MARKET BREAKUP BY COMPONENT

6.1 Software
  6.1.1 Market Trends
  6.1.2 Market Forecast
6.2 Services
  6.2.1 Market Trends
  6.2.2 Market Forecast

7 MARKET BREAKUP BY DEPLOYMENT MODE

7.1 Cloud-based
  7.1.1 Market Trends
  7.1.2 Market Forecast
7.2 On-premises
  7.2.1 Market Trends
  7.2.2 Market Forecast

8 MARKET BREAKUP BY APPLICATION

8.1 Symptoms Check
  8.1.1 Market Trends
  8.1.2 Market Forecast
8.2 Medical and Drug Information Assistance
  8.2.1 Market Trends
  8.2.2 Market Forecast
8.3 Appointment Scheduling and Monitoring
  8.3.1 Market Trends
  8.3.2 Market Forecast
8.4 Others
  8.4.1 Market Trends
  8.4.2 Market Forecast

9 MARKET BREAKUP BY END USER

9.1 Patients
  9.1.1 Market Trends
  9.1.2 Market Forecast
9.2 Healthcare Providers
  9.2.1 Market Trends
  9.2.2 Market Forecast
9.3 Insurance Companies
  9.3.1 Market Trends
  9.3.2 Market Forecast
9.4 Others
  9.4.1 Market Trends
  9.4.2 Market Forecast

10 MARKET BREAKUP BY REGION

10.1 North America
  10.1.1 United States
    10.1.1.1 Market Trends
    10.1.1.2 Market Forecast
  10.1.2 Canada
    10.1.2.1 Market Trends
    10.1.2.2 Market Forecast
10.2 Asia-Pacific
  10.2.1 China
    10.2.1.1 Market Trends
    10.2.1.2 Market Forecast
  10.2.2 Japan
    10.2.2.1 Market Trends
    10.2.2.2 Market Forecast
  10.2.3 India
    10.2.3.1 Market Trends
    10.2.3.2 Market Forecast
  10.2.4 South Korea
    10.2.4.1 Market Trends
    10.2.4.2 Market Forecast
  10.2.5 Australia
    10.2.5.1 Market Trends
    10.2.5.2 Market Forecast
  10.2.6 Indonesia
    10.2.6.1 Market Trends
    10.2.6.2 Market Forecast
  10.2.7 Others
    10.2.7.1 Market Trends
    10.2.7.2 Market Forecast
10.3 Europe
  10.3.1 Germany
    10.3.1.1 Market Trends
    10.3.1.2 Market Forecast
  10.3.2 France
    10.3.2.1 Market Trends
    10.3.2.2 Market Forecast
  10.3.3 United Kingdom
    10.3.3.1 Market Trends
    10.3.3.2 Market Forecast
  10.3.4 Italy
    10.3.4.1 Market Trends
    10.3.4.2 Market Forecast
  10.3.5 Spain
    10.3.5.1 Market Trends
    10.3.5.2 Market Forecast
  10.3.6 Russia
    10.3.6.1 Market Trends
    10.3.6.2 Market Forecast
  10.3.7 Others
    10.3.7.1 Market Trends
    10.3.7.2 Market Forecast
10.4 Latin America
  10.4.1 Brazil
    10.4.1.1 Market Trends
    10.4.1.2 Market Forecast
  10.4.2 Mexico
    10.4.2.1 Market Trends
    10.4.2.2 Market Forecast
  10.4.3 Others
    10.4.3.1 Market Trends
    10.4.3.2 Market Forecast
10.5 Middle East and Africa
  10.5.1 Market Trends
  10.5.2 Market Breakup by Country
  10.5.3 Market Forecast

11 SWOT ANALYSIS

11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats

12 VALUE CHAIN ANALYSIS

13 PORTERS FIVE FORCES ANALYSIS

13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes

14 PRICE ANALYSIS

15 COMPETITIVE LANDSCAPE

15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
  15.3.1 Ada Health GmbH
    15.3.1.1 Company Overview
    15.3.1.2 Product Portfolio
  15.3.2 Babylon Inc.
    15.3.2.1 Company Overview
    15.3.2.2 Product Portfolio
  15.3.3 Buoy Health Inc.
    15.3.3.1 Company Overview
    15.3.3.2 Product Portfolio
  15.3.4 Creative Virtual Ltd.
    15.3.4.1 Company Overview
    15.3.4.2 Product Portfolio
  15.3.5 GYANT.com Inc.
    15.3.5.1 Company Overview
    15.3.5.2 Product Portfolio
  15.3.6 HealthTap Inc.
    15.3.6.1 Company Overview
    15.3.6.2 Product Portfolio
  15.3.7 Infermedica
    15.3.7.1 Company Overview
    15.3.7.2 Product Portfolio
  15.3.8 Microsoft Corporation
    15.3.8.1 Company Overview
    15.3.8.2 Product Portfolio
    15.3.8.3 Financials
    15.3.8.4 SWOT Analysis
  15.3.9 PACT Care BV
    15.3.9.1 Company Overview
    15.3.9.2 Product Portfolio
  15.3.10 Sensely Inc.
    15.3.10.1 Company Overview
    15.3.10.2 Product Portfolio
  15.3.11 Woebot Health
    15.3.11.1 Company Overview
    15.3.11.2 Product Portfolio
  15.3.12 Your.MD Ltd.
    15.3.12.1 Company Overview
    15.3.12.2 Product Portfolio

LIST OF TABLES

Table 1: Global: Healthcare Chatbots Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Healthcare Chatbots Market Forecast: Breakup by Component (in Million US$), 2023-2028
Table 3: Global: Healthcare Chatbots Market Forecast: Breakup by Deployment Mode (in Million US$), 2023-2028
Table 4: Global: Healthcare Chatbots Market Forecast: Breakup by Application (in Million US$), 2023-2028
Table 5: Global: Healthcare Chatbots Market Forecast: Breakup by End User (in Million US$), 2023-2028
Table 6: Global: Healthcare Chatbots Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 7: Global: Healthcare Chatbots Market: Competitive Structure
Table 8: Global: Healthcare Chatbots Market: Key Players

LIST OF FIGURES

Figure 1: Global: Healthcare Chatbots Market: Major Drivers and Challenges
Figure 2: Global: Healthcare Chatbots Market: Sales Value (in Million US$), 2017-2022
Figure 3: Global: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 4: Global: Healthcare Chatbots Market: Breakup by Component (in %), 2022
Figure 5: Global: Healthcare Chatbots Market: Breakup by Deployment Mode (in %), 2022
Figure 6: Global: Healthcare Chatbots Market: Breakup by Application (in %), 2022
Figure 7: Global: Healthcare Chatbots Market: Breakup by End User (in %), 2022
Figure 8: Global: Healthcare Chatbots Market: Breakup by Region (in %), 2022
Figure 9: Global: Healthcare Chatbots (Software) Market: Sales Value (in Million US$), 2017 & 2022
Figure 10: Global: Healthcare Chatbots (Software) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 11: Global: Healthcare Chatbots (Services) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: Healthcare Chatbots (Services) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: Healthcare Chatbots (Cloud-based) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Healthcare Chatbots (Cloud-based) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Healthcare Chatbots (On-premises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Healthcare Chatbots (On-premises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Healthcare Chatbots (Symptoms Check) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Healthcare Chatbots (Symptoms Check) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Healthcare Chatbots (Medical and Drug Information Assistance) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Healthcare Chatbots (Medical and Drug Information Assistance) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Healthcare Chatbots (Appointment Scheduling and Monitoring) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Healthcare Chatbots (Appointment Scheduling and Monitoring) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Healthcare Chatbots (Other Applications) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Healthcare Chatbots (Other Applications) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: Healthcare Chatbots (Patients) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: Healthcare Chatbots (Patients) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Global: Healthcare Chatbots (Healthcare Providers) Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Global: Healthcare Chatbots (Healthcare Providers) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Global: Healthcare Chatbots (Insurance Companies) Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Global: Healthcare Chatbots (Insurance Companies) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Global: Healthcare Chatbots (Other End Users) Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Global: Healthcare Chatbots (Other End Users) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: North America: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: North America: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: United States: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: United States: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: Canada: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: Canada: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Asia-Pacific: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Asia-Pacific: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: China: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: China: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: Japan: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: Japan: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: India: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: India: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: South Korea: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: South Korea: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Australia: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Australia: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: Indonesia: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: Indonesia: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Others: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Others: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: Europe: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: Europe: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: Germany: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: Germany: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: France: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: France: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: United Kingdom: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: United Kingdom: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Italy: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Italy: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Spain: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Spain: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: Russia: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: Russia: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: Others: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: Others: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 71: Latin America: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 72: Latin America: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 73: Brazil: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 74: Brazil: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 75: Mexico: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 76: Mexico: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 77: Others: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 78: Others: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 79: Middle East and Africa: Healthcare Chatbots Market: Sales Value (in Million US$), 2017 & 2022
Figure 80: Middle East and Africa: Healthcare Chatbots Market: Breakup by Country (in %), 2022
Figure 81: Middle East and Africa: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 82: Global: Healthcare Chatbots Industry: SWOT Analysis
Figure 83: Global: Healthcare Chatbots Industry: Value Chain Analysis
Figure 84: Global: Healthcare Chatbots Industry: Porter's Five Forces Analysis


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