U.S. Virtual Care Market Size, Share & Trends Analysis Report By Application (Family Medicine, Internal Medicine, Cardiology), By Consultation Mode, And Segment Forecasts, 2022 - 2030
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U.S. Virtual Care Market Growth & Trends
The U.S. virtual care market size is expected to reach USD 46.3 billion by 2030, according to a new report by Grand View Research, Inc. It is expected to expand at a CAGR of 30.75% from 2022 to 2030. Virtual care is an umbrella term encompassing all remote patient interactions with healthcare providers. High waiting times for physician appointments and the shift toward convenient and patient-focused care are boosting the market growth. In recent years, the inclination toward digital platforms from conventional care settings is increasing, which is propelling the market growth.
Rising healthcare expenses, advancements in telecommunication technologies, and the prevalence of chronic diseases are the primary factors driving the growth of the market. The cost of healthcare in the United States is gradually increasing. According to the National Health Expenditure Projections 2018-2027, national health spending in the United States is predicted to increase by an average of 5.5% per year between 2018 and 2027, reaching over USD 6.0 trillion by 2027.
Virtual care solutions have been shown to improve health outcomes and cut expenses. Compared to traditional approaches, it saves money for patients, providers, and payers. Virtual care has decreased the cost of healthcare while increasing its efficiency through better management of chronic diseases, shorter travel times, shared staffing of health professionals, and fewer and shorter hospital stays. The aforementioned factors are expected to fuel the growth of the market.
The adoption of telemedicine and online consultations has enhanced care management, elevated patients’ quality of life, and decreased healthcare expenditure. During the COVID-19 outbreak, the U.S. healthcare system witnessed favorable trends due to the emergence of telemedicine encouraging people’s participation in personal health management. Smartphones and mobile technologies enable the use of clinical and lifestyle applications to support, educate, and modify healthy behavior.
Moreover, the industry is witnessing an increase in the number of investments, mergers & acquisitions, and entry of new and large-scale companies. This is anticipated to intensify the competition over the next several years. For example, in March 2021, Amazon.com, Inc. expanded access to its virtual visits and healthcare platform, Amazon Care, to Washington-based businesses. Earlier, Amazon Care was exclusively offered to the company's workers and their families in the state of Washington. In addition, the company intends to expand its virtual care product and services to its employees and other businesses in all 50 U.S. states.
The COVID-19 pandemic boosted the demand for telemedicine services and online consultations. Key market players reported high growth in the number of users and revenue. For instance, the overall revenue of Teladoc Health Inc. increased 97.7% in 2020 when compared to 2019. The number of visits increased by 156% to nearly 10.6 million in 2020. Similarly, American Well Corporation witness a growth of 83.4% in revenue in 2020. Easy access to physicians through online platforms, travel restrictions, and measures to decrease the patient volume in hospitals positively impacted the market.
U.S. Virtual Care Market Report Highlights
U.S. Virtual Care Market Growth & Trends
The U.S. virtual care market size is expected to reach USD 46.3 billion by 2030, according to a new report by Grand View Research, Inc. It is expected to expand at a CAGR of 30.75% from 2022 to 2030. Virtual care is an umbrella term encompassing all remote patient interactions with healthcare providers. High waiting times for physician appointments and the shift toward convenient and patient-focused care are boosting the market growth. In recent years, the inclination toward digital platforms from conventional care settings is increasing, which is propelling the market growth.
Rising healthcare expenses, advancements in telecommunication technologies, and the prevalence of chronic diseases are the primary factors driving the growth of the market. The cost of healthcare in the United States is gradually increasing. According to the National Health Expenditure Projections 2018-2027, national health spending in the United States is predicted to increase by an average of 5.5% per year between 2018 and 2027, reaching over USD 6.0 trillion by 2027.
Virtual care solutions have been shown to improve health outcomes and cut expenses. Compared to traditional approaches, it saves money for patients, providers, and payers. Virtual care has decreased the cost of healthcare while increasing its efficiency through better management of chronic diseases, shorter travel times, shared staffing of health professionals, and fewer and shorter hospital stays. The aforementioned factors are expected to fuel the growth of the market.
The adoption of telemedicine and online consultations has enhanced care management, elevated patients’ quality of life, and decreased healthcare expenditure. During the COVID-19 outbreak, the U.S. healthcare system witnessed favorable trends due to the emergence of telemedicine encouraging people’s participation in personal health management. Smartphones and mobile technologies enable the use of clinical and lifestyle applications to support, educate, and modify healthy behavior.
Moreover, the industry is witnessing an increase in the number of investments, mergers & acquisitions, and entry of new and large-scale companies. This is anticipated to intensify the competition over the next several years. For example, in March 2021, Amazon.com, Inc. expanded access to its virtual visits and healthcare platform, Amazon Care, to Washington-based businesses. Earlier, Amazon Care was exclusively offered to the company's workers and their families in the state of Washington. In addition, the company intends to expand its virtual care product and services to its employees and other businesses in all 50 U.S. states.
The COVID-19 pandemic boosted the demand for telemedicine services and online consultations. Key market players reported high growth in the number of users and revenue. For instance, the overall revenue of Teladoc Health Inc. increased 97.7% in 2020 when compared to 2019. The number of visits increased by 156% to nearly 10.6 million in 2020. Similarly, American Well Corporation witness a growth of 83.4% in revenue in 2020. Easy access to physicians through online platforms, travel restrictions, and measures to decrease the patient volume in hospitals positively impacted the market.
U.S. Virtual Care Market Report Highlights
- Based on consultation mode, the audio segment dominated the market in 2021. In the U.S., 50% of the 85.5 million virtual interactions covered by the Kaiser Permanente System health plan were conducted via phone. Greater preference for audio consultations is propelling the market growth
- The video consultations segment is estimated to grow at a significant pace during the forecast period. High penetration of smartphones and an increasing number of service providers are likely to drive the segment growth
- In terms of application, the family medicine segment accounted for the largest market share in 2021. The others segment is anticipated to witness the highest CAGR during the forecast period. The sudden increase in demand for mental health services and the high prevalence of depression as a result of COVID-19 are projected to drive the growth
- Government-initiated healthcare programs in the U.S. are anticipated to propel the adoption of virtual care solutions by patients and providers in the coming years
CHAPTER 1. METHODOLOGY AND SCOPE
1.1 Market Segmentation & Scope
1.1.1 Estimates and forecast timeline
1.2 Research Methodology
1.3 Information Procurement
1.3.1 Purchased database
1.3.2 GVR’s internal database
1.3.3 Secondary sources
1.3.4 Primary research
1.3.5 Details of primary research
1.4 Information or Data Analysis
1.4.1 Data analysis models
1.5 Market Formulation & Validation
1.6 Model Details
1.6.1 Commodity Flow Analysis
1.6.2 Volume Price Analysis
1.7 List of Secondary Sources
1.8 List of Abbreviations
1.9 Objectives
1.9.1 Objective 1
1.9.2 Objective 2
1.9.3 Objective 3
CHAPTER 2. EXECUTIVE SUMMARY
2.1 Market Outlook
2.2 Segment Outlook
2.2.1 Application
2.2.2 Consultation Mode
2.3 Competitive Insights
CHAPTER 3. MARKET VARIABLES, TRENDS, & SCOPE
3.1 Market Lineage Outlook
3.1.1 Parent Market Outlook
3.1.2 Related/Ancillary Market Outlook
3.2 Market Dynamics
3.2.1 Market Driver Analysis
3.2.2 Market Restraint Analysis
3.3 Penetration & Growth Prospect Mapping
3.4 Business Environment Analysis Tools
3.4.1 PESTLE Analysis
3.4.1.1 Political & Legal Landscape
3.4.1.2 Economic & Social Landscape
3.4.1.3 Technological Landscape
3.4.2 Porter's Five Forces Analysis
3.4.2.1 Competitive Rivalry:
3.4.2.2 Bargaining Power of Suppliers
3.4.2.3 Bargaining Power of Buyers
3.4.2.4 Threat of New Entrants
3.4.2.5 Threat of Substitutes:
3.5 Impact of COVID-19: Qualitative Analysis
CHAPTER 4. U.S. VIRTUAL CARE MARKET: APPLICATION ANALYSIS
4.1 U.S. Virtual Care Market Share Analysis, 2021 & 2030
4.2 Segment Dashboard
4.3 Market Size & Forecasts and Trend Analysis, 2017 to 2030 for Application
4.3.1 Family Medicine
4.3.1.1 Family Medicine Market, 2017 - 2030 (USD Million)
4.3.2 Internal Medicine
4.3.2.1 Internal Medicine Market, 2017 - 2030 (USD Million)
4.3.3 Cardiology
4.3.3.1 Cardiology Market, 2017 - 2030 (USD Million)
4.3.4 Pediatrics
4.3.4.1 Pediatrics Market, 2017 - 2030 (USD Million)
4.3.5 Endocrinology
4.3.5.1 Endocrinology Market, 2017 - 2030 (USD Million)
4.3.6 Rheumatology
4.3.6.1 Rheumatology Market, 2017 - 2030 (USD Million)
4.3.7 Pulmonology
4.3.7.1 Pulmonology Market, 2017 - 2030 (USD Million)
4.3.8 Others
4.3.8.1 Others Market, 2017 - 2030 (USD Million)
CHAPTER 5. U.S. VIRTUAL CARE MARKET: CONSULTATION MODE ANALYSIS
5.1 U.S. Virtual Care Market Share Analysis, 2021 & 2030
5.2 Segment Dashboard
5.3 Market Size & Forecasts and Trend Analysis, 2017 to 2030 for Consultation Mode
5.3.1 Video
5.3.1.1 Video Market, 2017 - 2030 (USD Million)
5.3.2 Audio
5.3.2.1 Audio Market, 2017 - 2030 (USD Million)
5.3.3 Messaging
5.3.3.1 Messaging Market, 2017 - 2030 (USD Million)
CHAPTER 6. COMPETITIVE ANALYSIS
6.1 Recent Developments & Impact Analysis, by Key Market Participants
6.2 Competition Categorization
6.3 Company Market Position Analysis
6.4 Company Profiles
6.4.1 Teladoc Health, Inc.
6.4.1.1 Company Overview
6.4.1.2 Financial Performance
6.4.1.3 Service Benchmarking
6.4.1.4 Strategic Initiatives
6.4.2 American Well Corporation
6.4.2.1 Company Overview
6.4.2.2 Financial Performance
6.4.2.3 Service Benchmarking
6.4.2.4 Strategic Initiatives
6.4.3 MDLIVE
6.4.3.1 Company Overview
6.4.3.2 Financial Performance
6.4.3.3 Service Benchmarking
6.4.3.4 Strategic Initiatives
6.4.4 Doctor On Demand, Inc.
6.4.4.1 Company Overview
6.4.4.2 Financial Performance
6.4.4.3 Service Benchmarking
6.4.4.4 Strategic Initiatives
6.4.5 Virtuwell
6.4.5.1 Company Overview
6.4.5.2 Financial Performance
6.4.5.3 Service Benchmarking
6.4.5.4 Strategic Initiatives
6.4.6 CVS Health
6.4.6.1 Company Overview
6.4.6.2 Financial Performance
6.4.6.3 Service Benchmarking
6.4.6.4 Strategic Initiatives
6.4.7 MEMD
6.4.7.1 Company Overview
6.4.7.2 Financial Performance
6.4.7.3 Service Benchmarking
6.4.7.4 Strategic Initiatives
6.4.8 HealthTap, Inc.
6.4.8.1 Company Overview
6.4.8.2 Financial Performance
6.4.8.3 Service Benchmarking
6.4.8.4 Strategic Initiatives
6.4.9 iCliniq
6.4.9.1 Company Overview
6.4.9.2 Financial Performance
6.4.9.3 Service Benchmarking
6.4.9.4 Strategic Initiatives
6.4.10 Sesame, Inc.
6.4.10.1 Company Overview
6.4.10.2 Financial Performance
6.4.10.3 Service Benchmarking
6.4.10.4 Strategic Initiatives
1.1 Market Segmentation & Scope
1.1.1 Estimates and forecast timeline
1.2 Research Methodology
1.3 Information Procurement
1.3.1 Purchased database
1.3.2 GVR’s internal database
1.3.3 Secondary sources
1.3.4 Primary research
1.3.5 Details of primary research
1.4 Information or Data Analysis
1.4.1 Data analysis models
1.5 Market Formulation & Validation
1.6 Model Details
1.6.1 Commodity Flow Analysis
1.6.2 Volume Price Analysis
1.7 List of Secondary Sources
1.8 List of Abbreviations
1.9 Objectives
1.9.1 Objective 1
1.9.2 Objective 2
1.9.3 Objective 3
CHAPTER 2. EXECUTIVE SUMMARY
2.1 Market Outlook
2.2 Segment Outlook
2.2.1 Application
2.2.2 Consultation Mode
2.3 Competitive Insights
CHAPTER 3. MARKET VARIABLES, TRENDS, & SCOPE
3.1 Market Lineage Outlook
3.1.1 Parent Market Outlook
3.1.2 Related/Ancillary Market Outlook
3.2 Market Dynamics
3.2.1 Market Driver Analysis
3.2.2 Market Restraint Analysis
3.3 Penetration & Growth Prospect Mapping
3.4 Business Environment Analysis Tools
3.4.1 PESTLE Analysis
3.4.1.1 Political & Legal Landscape
3.4.1.2 Economic & Social Landscape
3.4.1.3 Technological Landscape
3.4.2 Porter's Five Forces Analysis
3.4.2.1 Competitive Rivalry:
3.4.2.2 Bargaining Power of Suppliers
3.4.2.3 Bargaining Power of Buyers
3.4.2.4 Threat of New Entrants
3.4.2.5 Threat of Substitutes:
3.5 Impact of COVID-19: Qualitative Analysis
CHAPTER 4. U.S. VIRTUAL CARE MARKET: APPLICATION ANALYSIS
4.1 U.S. Virtual Care Market Share Analysis, 2021 & 2030
4.2 Segment Dashboard
4.3 Market Size & Forecasts and Trend Analysis, 2017 to 2030 for Application
4.3.1 Family Medicine
4.3.1.1 Family Medicine Market, 2017 - 2030 (USD Million)
4.3.2 Internal Medicine
4.3.2.1 Internal Medicine Market, 2017 - 2030 (USD Million)
4.3.3 Cardiology
4.3.3.1 Cardiology Market, 2017 - 2030 (USD Million)
4.3.4 Pediatrics
4.3.4.1 Pediatrics Market, 2017 - 2030 (USD Million)
4.3.5 Endocrinology
4.3.5.1 Endocrinology Market, 2017 - 2030 (USD Million)
4.3.6 Rheumatology
4.3.6.1 Rheumatology Market, 2017 - 2030 (USD Million)
4.3.7 Pulmonology
4.3.7.1 Pulmonology Market, 2017 - 2030 (USD Million)
4.3.8 Others
4.3.8.1 Others Market, 2017 - 2030 (USD Million)
CHAPTER 5. U.S. VIRTUAL CARE MARKET: CONSULTATION MODE ANALYSIS
5.1 U.S. Virtual Care Market Share Analysis, 2021 & 2030
5.2 Segment Dashboard
5.3 Market Size & Forecasts and Trend Analysis, 2017 to 2030 for Consultation Mode
5.3.1 Video
5.3.1.1 Video Market, 2017 - 2030 (USD Million)
5.3.2 Audio
5.3.2.1 Audio Market, 2017 - 2030 (USD Million)
5.3.3 Messaging
5.3.3.1 Messaging Market, 2017 - 2030 (USD Million)
CHAPTER 6. COMPETITIVE ANALYSIS
6.1 Recent Developments & Impact Analysis, by Key Market Participants
6.2 Competition Categorization
6.3 Company Market Position Analysis
6.4 Company Profiles
6.4.1 Teladoc Health, Inc.
6.4.1.1 Company Overview
6.4.1.2 Financial Performance
6.4.1.3 Service Benchmarking
6.4.1.4 Strategic Initiatives
6.4.2 American Well Corporation
6.4.2.1 Company Overview
6.4.2.2 Financial Performance
6.4.2.3 Service Benchmarking
6.4.2.4 Strategic Initiatives
6.4.3 MDLIVE
6.4.3.1 Company Overview
6.4.3.2 Financial Performance
6.4.3.3 Service Benchmarking
6.4.3.4 Strategic Initiatives
6.4.4 Doctor On Demand, Inc.
6.4.4.1 Company Overview
6.4.4.2 Financial Performance
6.4.4.3 Service Benchmarking
6.4.4.4 Strategic Initiatives
6.4.5 Virtuwell
6.4.5.1 Company Overview
6.4.5.2 Financial Performance
6.4.5.3 Service Benchmarking
6.4.5.4 Strategic Initiatives
6.4.6 CVS Health
6.4.6.1 Company Overview
6.4.6.2 Financial Performance
6.4.6.3 Service Benchmarking
6.4.6.4 Strategic Initiatives
6.4.7 MEMD
6.4.7.1 Company Overview
6.4.7.2 Financial Performance
6.4.7.3 Service Benchmarking
6.4.7.4 Strategic Initiatives
6.4.8 HealthTap, Inc.
6.4.8.1 Company Overview
6.4.8.2 Financial Performance
6.4.8.3 Service Benchmarking
6.4.8.4 Strategic Initiatives
6.4.9 iCliniq
6.4.9.1 Company Overview
6.4.9.2 Financial Performance
6.4.9.3 Service Benchmarking
6.4.9.4 Strategic Initiatives
6.4.10 Sesame, Inc.
6.4.10.1 Company Overview
6.4.10.2 Financial Performance
6.4.10.3 Service Benchmarking
6.4.10.4 Strategic Initiatives
LIST OF TABLES
Table 1 List of secondary sources
Table 2 List of abbreviations
Table 3 U.S. virtual care market, by application, 2017 - 2030 (USD Million)
Table 4 U.S. virtual care market, by consultation mode, 2017 - 2030 (USD Million)
Table 1 List of secondary sources
Table 2 List of abbreviations
Table 3 U.S. virtual care market, by application, 2017 - 2030 (USD Million)
Table 4 U.S. virtual care market, by consultation mode, 2017 - 2030 (USD Million)
LIST OF FIGURES
List of Figures
Fig. 1 U.S. Virtual Care market segmentation
Fig. 2 Market research process
Fig. 3 Data triangulation techniques
Fig. 4 Primary research pattern
Fig. 5 Market research approaches
Fig. 6 Value-chain-based sizing & forecasting
Fig. 7 QFD modeling for market share assessment
Fig. 8 Market formulation & validation
Fig. 9 Market outlook, 2021 (USD million)
Fig. 10 Market trends & outlook
Fig. 11 Market driver relevance analysis (Current & future impact)
Fig. 12 Market restraint relevance analysis (Current & future impact)
Fig. 13 Penetration & growth prospect mapping
Fig. 14 U.S. virtual care market: Application movement analysis (USD million)
Fig. 15 U.S. virtual care market application outlook: Key takeaways (USD million)
Fig. 16 Family medicine market, 2017 - 2030 (USD million)
Fig. 17 Internal medicine market, 2017 - 2030 (USD million)
Fig. 18 Cardiology market, 2017 - 2030 (USD million)
Fig. 19 Pediatrics market, 2017 - 2030 (USD million)
Fig. 20 Endocrinology market, 2017 - 2030 (USD million)
Fig. 21 Rheumatology market, 2017 - 2030 (USD million)
Fig. 22 Pulmonology market, 2017 - 2030 (USD million)
Fig. 23 Others market, 2017 - 2030 (USD million)
Fig. 25 U.S. virtual care market: Consultation mode movement analysis (USD million)
Fig. 26 U.S. virtual care market consultation mode outlook: Key takeaways (USD million)
Fig. 27 Video market, 2017 - 2030 (USD million)
Fig. 28 Audio market, 2017 - 2030 (USD million)
Fig. 29 Messaging market, 2017 - 2030 (USD million)
Fig. 30 Recent development & impact analysis by key market participants
Fig. 31 Competition categorization
Fig. 32 Company market position analysis
List of Figures
Fig. 1 U.S. Virtual Care market segmentation
Fig. 2 Market research process
Fig. 3 Data triangulation techniques
Fig. 4 Primary research pattern
Fig. 5 Market research approaches
Fig. 6 Value-chain-based sizing & forecasting
Fig. 7 QFD modeling for market share assessment
Fig. 8 Market formulation & validation
Fig. 9 Market outlook, 2021 (USD million)
Fig. 10 Market trends & outlook
Fig. 11 Market driver relevance analysis (Current & future impact)
Fig. 12 Market restraint relevance analysis (Current & future impact)
Fig. 13 Penetration & growth prospect mapping
Fig. 14 U.S. virtual care market: Application movement analysis (USD million)
Fig. 15 U.S. virtual care market application outlook: Key takeaways (USD million)
Fig. 16 Family medicine market, 2017 - 2030 (USD million)
Fig. 17 Internal medicine market, 2017 - 2030 (USD million)
Fig. 18 Cardiology market, 2017 - 2030 (USD million)
Fig. 19 Pediatrics market, 2017 - 2030 (USD million)
Fig. 20 Endocrinology market, 2017 - 2030 (USD million)
Fig. 21 Rheumatology market, 2017 - 2030 (USD million)
Fig. 22 Pulmonology market, 2017 - 2030 (USD million)
Fig. 23 Others market, 2017 - 2030 (USD million)
Fig. 25 U.S. virtual care market: Consultation mode movement analysis (USD million)
Fig. 26 U.S. virtual care market consultation mode outlook: Key takeaways (USD million)
Fig. 27 Video market, 2017 - 2030 (USD million)
Fig. 28 Audio market, 2017 - 2030 (USD million)
Fig. 29 Messaging market, 2017 - 2030 (USD million)
Fig. 30 Recent development & impact analysis by key market participants
Fig. 31 Competition categorization
Fig. 32 Company market position analysis
