IT Services Outsourcing Market Size, Share & Trends Analysis Report By Location (On-shore, Off-shore), By End Use (BFSI, Healthcare), By Service, By Enterprise Size, By Region, And Segment Forecasts, 2025 - 2030
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IT Services Outsourcing Market Growth & Trends
The global IT services outsourcing market size is estimated treach USD 1,219.31 billion by 2030, expanding at a CAGR of 8.6% from 2025 t2030, according ta new report by Grand View Research, Inc. Rising need treduce operational costs and the lack of in-house information technology engineering talent are anticipated tdrive the industry over the forecast period. The IT operations subcontracting industry is witnessing an upsurge in core information technology activities, not just tsave capital, but tbenefit from skilled and experienced professionals tdeliver superior quality solutions.
A significant number of small-to-medium businesses are likely tfully outsource their IT operations owing ttheir constrained infrastructure capacities and agile methodologies. Rapid transformation of business models tkeep pace with the emerging technologies, such as Artificial Intelligence (AI), Internet-of-Things (IoT), Robotic Process Automation (RPA), blockchain, and deep learning, are expected tdrive the market. Onshoring of IT services as against offshoring is likely tgrow at a considerable rate over the forecast period.
This may be attributed tbetter reliability, control, responsiveness, market knowledge, and ease of communication. Companies have started subcontracting application development and maintenance services tonshore service providers treduce hidden costs of offshoring. The industry is beholding new markets for subcontracting IT operations such that companies ensure focus on their core business and leverage advanced technologies with full capacity tmanage the corporate environment. However, captive centers and data-security related concerns are a constant roadblock tthe otherwise growing industry.
IT Services Outsourcing Market Report Highlights
IT Services Outsourcing Market Growth & Trends
The global IT services outsourcing market size is estimated treach USD 1,219.31 billion by 2030, expanding at a CAGR of 8.6% from 2025 t2030, according ta new report by Grand View Research, Inc. Rising need treduce operational costs and the lack of in-house information technology engineering talent are anticipated tdrive the industry over the forecast period. The IT operations subcontracting industry is witnessing an upsurge in core information technology activities, not just tsave capital, but tbenefit from skilled and experienced professionals tdeliver superior quality solutions.
A significant number of small-to-medium businesses are likely tfully outsource their IT operations owing ttheir constrained infrastructure capacities and agile methodologies. Rapid transformation of business models tkeep pace with the emerging technologies, such as Artificial Intelligence (AI), Internet-of-Things (IoT), Robotic Process Automation (RPA), blockchain, and deep learning, are expected tdrive the market. Onshoring of IT services as against offshoring is likely tgrow at a considerable rate over the forecast period.
This may be attributed tbetter reliability, control, responsiveness, market knowledge, and ease of communication. Companies have started subcontracting application development and maintenance services tonshore service providers treduce hidden costs of offshoring. The industry is beholding new markets for subcontracting IT operations such that companies ensure focus on their core business and leverage advanced technologies with full capacity tmanage the corporate environment. However, captive centers and data-security related concerns are a constant roadblock tthe otherwise growing industry.
IT Services Outsourcing Market Report Highlights
- Service providers are shifting towards standardization of IT outsourcing solutions as against customized ones. They are alsrelying profoundly on mass automation devices, which will create further opportunities and decrease the workforce necessary tback critical corporate applications
- The retail & e-commerce segment is expected tregister the fastest CAGR from 2025 t2030 owing tthe ever-increasing demand for modernized solutions
- Asia Pacific is expected tgrow at the fastest CAGR of 11% during the forecast period owing teasy availability of skilled staff, a better quality of IT solutions, and low costs of projects
CHAPTER 1. METHODOLOGY AND SCOPE
1.1. Market Segmentation and Scope
1.2. Market Definitions
1.2.1. Information analysis
1.2.2. Market formulation & data visualization
1.2.3. Data validation & publishing
1.3. Research Scope and Assumptions
1.3.1. List of Data Sources
CHAPTER 2. EXECUTIVE SUMMARY
2.1. Market Outlook
2.2. Segment Outlook
2.3. Competitive Insights
CHAPTER 3. IT SERVICES OUTSOURCING MARKET VARIABLES, TRENDS, & SCOPE
3.1. Market Lineage Outlook
3.2. Market Dynamics
3.2.1. Market Driver Analysis
3.2.2. Market Restraint Analysis
3.2.3. Location Challenge
3.3. IT Services Outsourcing Market Analysis Tools
3.3.1. Location Analysis - Porter’s
3.3.1.1. Bargaining power of the suppliers
3.3.1.2. Bargaining power of the buyers
3.3.1.3. Threats of substitution
3.3.1.4. Threats from new entrants
3.3.1.5. Competitive rivalry
3.3.2. PESTEL Analysis
3.3.2.1. Political landscape
3.3.2.2. Economic and social landscape
3.3.2.3. Technological landscape
CHAPTER 4. IT SERVICES OUTSOURCING MARKET: APPLICATION ESTIMATES & TREND ANALYSIS
4.1. Segment Dashboard
4.2. IT Services Outsourcing Market: Application Movement Analysis, 2024 & 2030 (USD Million)
4.3. End Use Services
4.3.1. End Use Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.4. Emerging Technology Services
4.4.1. Emerging Technology Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.5. Data Center Operations
4.5.1. Data Center Operations Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.6. Helpdesk Services
4.6.1. Helpdesk Services
4.7. Infrastructure Capacity Services
4.7.1. Infrastructure Capacity Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.8. Managed Security Operations
4.8.1. Managed Security Operations Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.9. Network Operations
4.9.1. Network Operations Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.10. Others
4.10.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 5. IT SERVICES OUTSOURCING MARKET: LOCATION ESTIMATES & TREND ANALYSIS
5.1. Segment Dashboard
5.2. IT Services Outsourcing Market: Location Movement Analysis, 2024 & 2030 (USD Million)
5.3. On-shore
5.3.1. On-shore Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
5.4. Off-shore
5.4.1. Off-shore Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 6. IT SERVICES OUTSOURCING MARKET: ENTERPRISE SIZE ESTIMATES & TREND ANALYSIS
6.1. Segment Dashboard
6.2. IT Services Outsourcing Market: Enterprise Size Movement Analysis, 2024 & 2030 (USD Million)
6.3. Large Enterprises
6.3.1. Large Enterprises Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.4. Small and Medium Enterprises (SME’s)
6.4.1. Small and Medium Enterprises (SME’s) Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 7. IT SERVICES OUTSOURCING MARKET: END USE ESTIMATES & TREND ANALYSIS
7.1. Segment Dashboard
7.2. IT Services Outsourcing Market: End Use Movement Analysis, 2024 & 2030 (USD Million)
7.3. Aerospace & Defense
7.3.1. Aerospace & Defense Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4. BFSI
7.4.1. BFSI Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.5. Healthcare
7.5.1. Healthcare Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6. Retail & e-commerce
7.6.1. Retail & e-commerce Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.7. Telecom & Media
7.7.1. Telecom & Media Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.8. Others
7.8.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 8. IT SERVICES OUTSOURCING MARKET: REGIONAL ESTIMATES & TREND ANALYSIS
8.1. IT Services Outsourcing Market Share, By Region, 2024 & 2030 (USD Million)
8.2. North America
8.2.1. North America IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.2.2. U.S.
8.2.2.1. U.S. IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.2.3. Canada
8.2.3.1. Canada IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.2.4. Mexico
8.2.4.1. Mexico IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3. Europe
8.3.1. Europe IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3.2. UK
8.3.2.1. UK IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3.3. Germany
8.3.3.1. Germany IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3.4. France
8.3.4.1. France IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4. Asia Pacific
8.4.1. Asia Pacific IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.2. China
8.4.2.1. China IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.3. Japan
8.4.3.1. Japan IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.4. India
8.4.4.1. India IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.5. South Korea
8.4.5.1. South Korea IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.6. Australia
8.4.6.1. Australia IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.5. Latin America
8.5.1. Latin America IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.5.2. Brazil
8.5.2.1. Brazil IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6. Middle East and Africa
8.6.1. Middle East and Africa IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6.2. UAE
8.6.2.1. UAE IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6.3. Saudi Arabia
8.6.3.1. Saudi Arabia IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6.4. South Africa
8.6.4.1. South Africa IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 9. COMPETITIVE LANDSCAPE
9.1. Company Categorization
9.2. Company Market Positioning
9.3. Company Heat Map Analysis
9.4. Company Profiles/Listing
9.4.1. Accenture PLC
9.4.1.1. Participant’s Overview
9.4.1.2. Financial Performance
9.4.1.3. Product Benchmarking
9.4.1.4. Strategic Initiatives
9.4.2. IBM Corporation
9.4.2.1. Participant’s Overview
9.4.2.2. Financial Performance
9.4.2.3. Product Benchmarking
9.4.2.4. Strategic Initiatives
9.4.3. Fujitsu Limited
9.4.3.1. Participant’s Overview
9.4.3.2. Financial Performance
9.4.3.3. Product Benchmarking
9.4.3.4. Strategic Initiatives
9.4.4. Hewlett Packard Enterprise Development LP
9.4.4.1. Participant’s Overview
9.4.4.2. Financial Performance
9.4.4.3. Product Benchmarking
9.4.4.4. Strategic Initiatives
9.4.5. SAP SE
9.4.5.1. Participant’s Overview
9.4.5.2. Financial Performance
9.4.5.3. Product Benchmarking
9.4.5.4. Strategic Initiatives
9.4.6. Capgemini Services SAS
9.4.6.1. Participant’s Overview
9.4.6.2. Financial Performance
9.4.6.3. Product Benchmarking
9.4.6.4. Strategic Initiatives
9.4.7. Cognizant Technology Solutions Corporation
9.4.7.1. Participant’s Overview
9.4.7.2. Financial Performance
9.4.7.3. Product Benchmarking
9.4.7.4. Strategic Initiatives
9.4.8. Infosys Limited
9.4.8.1. Participant’s Overview
9.4.8.2. Financial Performance
9.4.8.3. Product Benchmarking
9.4.8.4. Strategic Initiatives
9.4.9. NTT DATA GROUP Corporation
9.4.9.1. Participant’s Overview
9.4.9.2. Financial Performance
9.4.9.3. Product Benchmarking
9.4.9.4. Strategic Initiatives
9.4.10. Oracle Corporation
9.4.10.1. Participant’s Overview
9.4.10.2. Financial Performance
9.4.10.3. Product Benchmarking
9.4.10.4. Strategic Initiatives
1.1. Market Segmentation and Scope
1.2. Market Definitions
1.2.1. Information analysis
1.2.2. Market formulation & data visualization
1.2.3. Data validation & publishing
1.3. Research Scope and Assumptions
1.3.1. List of Data Sources
CHAPTER 2. EXECUTIVE SUMMARY
2.1. Market Outlook
2.2. Segment Outlook
2.3. Competitive Insights
CHAPTER 3. IT SERVICES OUTSOURCING MARKET VARIABLES, TRENDS, & SCOPE
3.1. Market Lineage Outlook
3.2. Market Dynamics
3.2.1. Market Driver Analysis
3.2.2. Market Restraint Analysis
3.2.3. Location Challenge
3.3. IT Services Outsourcing Market Analysis Tools
3.3.1. Location Analysis - Porter’s
3.3.1.1. Bargaining power of the suppliers
3.3.1.2. Bargaining power of the buyers
3.3.1.3. Threats of substitution
3.3.1.4. Threats from new entrants
3.3.1.5. Competitive rivalry
3.3.2. PESTEL Analysis
3.3.2.1. Political landscape
3.3.2.2. Economic and social landscape
3.3.2.3. Technological landscape
CHAPTER 4. IT SERVICES OUTSOURCING MARKET: APPLICATION ESTIMATES & TREND ANALYSIS
4.1. Segment Dashboard
4.2. IT Services Outsourcing Market: Application Movement Analysis, 2024 & 2030 (USD Million)
4.3. End Use Services
4.3.1. End Use Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.4. Emerging Technology Services
4.4.1. Emerging Technology Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.5. Data Center Operations
4.5.1. Data Center Operations Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.6. Helpdesk Services
4.6.1. Helpdesk Services
4.7. Infrastructure Capacity Services
4.7.1. Infrastructure Capacity Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.8. Managed Security Operations
4.8.1. Managed Security Operations Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.9. Network Operations
4.9.1. Network Operations Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.10. Others
4.10.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 5. IT SERVICES OUTSOURCING MARKET: LOCATION ESTIMATES & TREND ANALYSIS
5.1. Segment Dashboard
5.2. IT Services Outsourcing Market: Location Movement Analysis, 2024 & 2030 (USD Million)
5.3. On-shore
5.3.1. On-shore Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
5.4. Off-shore
5.4.1. Off-shore Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 6. IT SERVICES OUTSOURCING MARKET: ENTERPRISE SIZE ESTIMATES & TREND ANALYSIS
6.1. Segment Dashboard
6.2. IT Services Outsourcing Market: Enterprise Size Movement Analysis, 2024 & 2030 (USD Million)
6.3. Large Enterprises
6.3.1. Large Enterprises Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.4. Small and Medium Enterprises (SME’s)
6.4.1. Small and Medium Enterprises (SME’s) Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 7. IT SERVICES OUTSOURCING MARKET: END USE ESTIMATES & TREND ANALYSIS
7.1. Segment Dashboard
7.2. IT Services Outsourcing Market: End Use Movement Analysis, 2024 & 2030 (USD Million)
7.3. Aerospace & Defense
7.3.1. Aerospace & Defense Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4. BFSI
7.4.1. BFSI Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.5. Healthcare
7.5.1. Healthcare Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6. Retail & e-commerce
7.6.1. Retail & e-commerce Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.7. Telecom & Media
7.7.1. Telecom & Media Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
7.8. Others
7.8.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 8. IT SERVICES OUTSOURCING MARKET: REGIONAL ESTIMATES & TREND ANALYSIS
8.1. IT Services Outsourcing Market Share, By Region, 2024 & 2030 (USD Million)
8.2. North America
8.2.1. North America IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.2.2. U.S.
8.2.2.1. U.S. IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.2.3. Canada
8.2.3.1. Canada IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.2.4. Mexico
8.2.4.1. Mexico IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3. Europe
8.3.1. Europe IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3.2. UK
8.3.2.1. UK IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3.3. Germany
8.3.3.1. Germany IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3.4. France
8.3.4.1. France IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4. Asia Pacific
8.4.1. Asia Pacific IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.2. China
8.4.2.1. China IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.3. Japan
8.4.3.1. Japan IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.4. India
8.4.4.1. India IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.5. South Korea
8.4.5.1. South Korea IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.6. Australia
8.4.6.1. Australia IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.5. Latin America
8.5.1. Latin America IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.5.2. Brazil
8.5.2.1. Brazil IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6. Middle East and Africa
8.6.1. Middle East and Africa IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6.2. UAE
8.6.2.1. UAE IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6.3. Saudi Arabia
8.6.3.1. Saudi Arabia IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6.4. South Africa
8.6.4.1. South Africa IT Services Outsourcing Market Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 9. COMPETITIVE LANDSCAPE
9.1. Company Categorization
9.2. Company Market Positioning
9.3. Company Heat Map Analysis
9.4. Company Profiles/Listing
9.4.1. Accenture PLC
9.4.1.1. Participant’s Overview
9.4.1.2. Financial Performance
9.4.1.3. Product Benchmarking
9.4.1.4. Strategic Initiatives
9.4.2. IBM Corporation
9.4.2.1. Participant’s Overview
9.4.2.2. Financial Performance
9.4.2.3. Product Benchmarking
9.4.2.4. Strategic Initiatives
9.4.3. Fujitsu Limited
9.4.3.1. Participant’s Overview
9.4.3.2. Financial Performance
9.4.3.3. Product Benchmarking
9.4.3.4. Strategic Initiatives
9.4.4. Hewlett Packard Enterprise Development LP
9.4.4.1. Participant’s Overview
9.4.4.2. Financial Performance
9.4.4.3. Product Benchmarking
9.4.4.4. Strategic Initiatives
9.4.5. SAP SE
9.4.5.1. Participant’s Overview
9.4.5.2. Financial Performance
9.4.5.3. Product Benchmarking
9.4.5.4. Strategic Initiatives
9.4.6. Capgemini Services SAS
9.4.6.1. Participant’s Overview
9.4.6.2. Financial Performance
9.4.6.3. Product Benchmarking
9.4.6.4. Strategic Initiatives
9.4.7. Cognizant Technology Solutions Corporation
9.4.7.1. Participant’s Overview
9.4.7.2. Financial Performance
9.4.7.3. Product Benchmarking
9.4.7.4. Strategic Initiatives
9.4.8. Infosys Limited
9.4.8.1. Participant’s Overview
9.4.8.2. Financial Performance
9.4.8.3. Product Benchmarking
9.4.8.4. Strategic Initiatives
9.4.9. NTT DATA GROUP Corporation
9.4.9.1. Participant’s Overview
9.4.9.2. Financial Performance
9.4.9.3. Product Benchmarking
9.4.9.4. Strategic Initiatives
9.4.10. Oracle Corporation
9.4.10.1. Participant’s Overview
9.4.10.2. Financial Performance
9.4.10.3. Product Benchmarking
9.4.10.4. Strategic Initiatives
