Information Technology Service Management Market – Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Deployment (Cloud, On-premise), By Application (Configuration Management, Performance Management, Network Management, and Database Management System), By End-user Industry (BFSI, Manufacturing, Government and Education, IT and Telecommunication, Retail, Travel and Hospitality, Healthcare, Others), By Region & Competition, 2021-2031F
The Global Information Technology Service Management Market will grow from USD 6.59 Billion in 2025 to USD 11.22 Billion by 2031 at a 9.27% CAGR. Information Technology Service Management comprises the collective policies, processes, and procedures that organizations employ to design, deliver, and control information technology services throughout their lifecycle.
Key Market Drivers
The integration of Artificial Intelligence and automation has emerged as a primary catalyst for the Global Information Technology Service Management Market, fundamentally reshaping how organizations handle service delivery. Enterprises are increasingly deploying generative AI and machine learning algorithms to automate routine incidents, predictive maintenance, and complex workflows, thereby reducing manual intervention and accelerating response times. This technological evolution allows IT teams to shift focus from reactive firefighting to strategic innovation, directly impacting operational velocity.
Key Market Challenges
The scarcity of skilled professionals constitutes a critical impediment to the expansion of the Global Information Technology Service Management Market. As organizations adopt complex service frameworks to support digital transformation, the demand for personnel possessing specialized technical expertise has outpaced supply. Modern platforms require specific knowledge for effective configuration and automation. When companies cannot secure this talent, they often postpone deploying advanced solutions or struggle to utilize their existing investments.
Key Market Trends
The expansion of Service Management principles to non-IT enterprise functions, often termed Enterprise Service Management (ESM), represents a structural market shift where departments such as HR, Legal, and Facilities adopt ITSM workflows to manage service delivery. By leveraging established IT frameworks for ticketing, service catalogs, and knowledge management, organizations are breaking down operational silos and unifying the employee service experience across the entire business.
Key Market Players
In this report, the Global Information Technology Service Management Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
Company Profiles: Detailed analysis of the major companies present in the Global Information Technology Service Management Market.
Available Customizations:
Global Information Technology Service Management Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:
Company Information
Key Market Drivers
The integration of Artificial Intelligence and automation has emerged as a primary catalyst for the Global Information Technology Service Management Market, fundamentally reshaping how organizations handle service delivery. Enterprises are increasingly deploying generative AI and machine learning algorithms to automate routine incidents, predictive maintenance, and complex workflows, thereby reducing manual intervention and accelerating response times. This technological evolution allows IT teams to shift focus from reactive firefighting to strategic innovation, directly impacting operational velocity.
Key Market Challenges
The scarcity of skilled professionals constitutes a critical impediment to the expansion of the Global Information Technology Service Management Market. As organizations adopt complex service frameworks to support digital transformation, the demand for personnel possessing specialized technical expertise has outpaced supply. Modern platforms require specific knowledge for effective configuration and automation. When companies cannot secure this talent, they often postpone deploying advanced solutions or struggle to utilize their existing investments.
Key Market Trends
The expansion of Service Management principles to non-IT enterprise functions, often termed Enterprise Service Management (ESM), represents a structural market shift where departments such as HR, Legal, and Facilities adopt ITSM workflows to manage service delivery. By leveraging established IT frameworks for ticketing, service catalogs, and knowledge management, organizations are breaking down operational silos and unifying the employee service experience across the entire business.
Key Market Players
- ServiceNow
- Atlassian
- BMC Software
- GoTo
- Ivanti
- Zoho Corporation
- Cherwell Software
- Freshworks
- EasyVista
- ManageEngine
In this report, the Global Information Technology Service Management Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
- Information Technology Service Management Market, By Deployment:
- Cloud
- On-premise
- Information Technology Service Management Market, By Application:
- Configuration Management
- Performance Management
- Network Management
- Database Management System
- Information Technology Service Management Market, By End-user Industry:
- BFSI
- Manufacturing
- Government and Education
- IT and Telecommunication
- Retail
- Travel and Hospitality
- Healthcare
- Others
- Information Technology Service Management Market, By Region:
- North America
- United States
- Canada
- Mexico
- Europe
- France
- United Kingdom
- Italy
- Germany
- Spain
- Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
- South America
- Brazil
- Argentina
- Colombia
- Middle East & Africa
- South Africa
- Saudi Arabia
- UAE
Company Profiles: Detailed analysis of the major companies present in the Global Information Technology Service Management Market.
Available Customizations:
Global Information Technology Service Management Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:
Company Information
- Detailed analysis and profiling of additional market players (up to five).
1. PRODUCT OVERVIEW
1.1. Market Definition
1.2. Scope of the Market
1.2.1. Markets Covered
1.2.2. Years Considered for Study
1.2.3. Key Market Segmentations
2. RESEARCH METHODOLOGY
2.1. Objective of the Study
2.2. Baseline Methodology
2.3. Key Industry Partners
2.4. Major Association and Secondary Sources
2.5. Forecasting Methodology
2.6. Data Triangulation & Validation
2.7. Assumptions and Limitations
3. EXECUTIVE SUMMARY
3.1. Overview of the Market
3.2. Overview of Key Market Segmentations
3.3. Overview of Key Market Players
3.4. Overview of Key Regions/Countries
3.5. Overview of Market Drivers, Challenges, Trends
4. VOICE OF CUSTOMER
5. GLOBAL INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET OUTLOOK
5.1. Market Size & Forecast
5.1.1. By Value
5.2. Market Share & Forecast
5.2.1. By Deployment (Cloud, On-premise)
5.2.2. By Application (Configuration Management, Performance Management, Network Management, Database Management System)
5.2.3. By End-user Industry (BFSI, Manufacturing, Government and Education, IT and Telecommunication, Retail, Travel and Hospitality, Healthcare, Others)
5.2.4. By Region
5.2.5. By Company (2025)
5.3. Market Map
6. NORTH AMERICA INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET OUTLOOK
6.1. Market Size & Forecast
6.1.1. By Value
6.2. Market Share & Forecast
6.2.1. By Deployment
6.2.2. By Application
6.2.3. By End-user Industry
6.2.4. By Country
6.3. North America: Country Analysis
6.3.1. United States Information Technology Service Management Market Outlook
6.3.1.1. Market Size & Forecast
6.3.1.1.1. By Value
6.3.1.2. Market Share & Forecast
6.3.1.2.1. By Deployment
6.3.1.2.2. By Application
6.3.1.2.3. By End-user Industry
6.3.2. Canada Information Technology Service Management Market Outlook
6.3.2.1. Market Size & Forecast
6.3.2.1.1. By Value
6.3.2.2. Market Share & Forecast
6.3.2.2.1. By Deployment
6.3.2.2.2. By Application
6.3.2.2.3. By End-user Industry
6.3.3. Mexico Information Technology Service Management Market Outlook
6.3.3.1. Market Size & Forecast
6.3.3.1.1. By Value
6.3.3.2. Market Share & Forecast
6.3.3.2.1. By Deployment
6.3.3.2.2. By Application
6.3.3.2.3. By End-user Industry
7. EUROPE INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET OUTLOOK
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Deployment
7.2.2. By Application
7.2.3. By End-user Industry
7.2.4. By Country
7.3. Europe: Country Analysis
7.3.1. Germany Information Technology Service Management Market Outlook
7.3.1.1. Market Size & Forecast
7.3.1.1.1. By Value
7.3.1.2. Market Share & Forecast
7.3.1.2.1. By Deployment
7.3.1.2.2. By Application
7.3.1.2.3. By End-user Industry
7.3.2. France Information Technology Service Management Market Outlook
7.3.2.1. Market Size & Forecast
7.3.2.1.1. By Value
7.3.2.2. Market Share & Forecast
7.3.2.2.1. By Deployment
7.3.2.2.2. By Application
7.3.2.2.3. By End-user Industry
7.3.3. United Kingdom Information Technology Service Management Market Outlook
7.3.3.1. Market Size & Forecast
7.3.3.1.1. By Value
7.3.3.2. Market Share & Forecast
7.3.3.2.1. By Deployment
7.3.3.2.2. By Application
7.3.3.2.3. By End-user Industry
7.3.4. Italy Information Technology Service Management Market Outlook
7.3.4.1. Market Size & Forecast
7.3.4.1.1. By Value
7.3.4.2. Market Share & Forecast
7.3.4.2.1. By Deployment
7.3.4.2.2. By Application
7.3.4.2.3. By End-user Industry
7.3.5. Spain Information Technology Service Management Market Outlook
7.3.5.1. Market Size & Forecast
7.3.5.1.1. By Value
7.3.5.2. Market Share & Forecast
7.3.5.2.1. By Deployment
7.3.5.2.2. By Application
7.3.5.2.3. By End-user Industry
8. ASIA PACIFIC INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET OUTLOOK
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Deployment
8.2.2. By Application
8.2.3. By End-user Industry
8.2.4. By Country
8.3. Asia Pacific: Country Analysis
8.3.1. China Information Technology Service Management Market Outlook
8.3.1.1. Market Size & Forecast
8.3.1.1.1. By Value
8.3.1.2. Market Share & Forecast
8.3.1.2.1. By Deployment
8.3.1.2.2. By Application
8.3.1.2.3. By End-user Industry
8.3.2. India Information Technology Service Management Market Outlook
8.3.2.1. Market Size & Forecast
8.3.2.1.1. By Value
8.3.2.2. Market Share & Forecast
8.3.2.2.1. By Deployment
8.3.2.2.2. By Application
8.3.2.2.3. By End-user Industry
8.3.3. Japan Information Technology Service Management Market Outlook
8.3.3.1. Market Size & Forecast
8.3.3.1.1. By Value
8.3.3.2. Market Share & Forecast
8.3.3.2.1. By Deployment
8.3.3.2.2. By Application
8.3.3.2.3. By End-user Industry
8.3.4. South Korea Information Technology Service Management Market Outlook
8.3.4.1. Market Size & Forecast
8.3.4.1.1. By Value
8.3.4.2. Market Share & Forecast
8.3.4.2.1. By Deployment
8.3.4.2.2. By Application
8.3.4.2.3. By End-user Industry
8.3.5. Australia Information Technology Service Management Market Outlook
8.3.5.1. Market Size & Forecast
8.3.5.1.1. By Value
8.3.5.2. Market Share & Forecast
8.3.5.2.1. By Deployment
8.3.5.2.2. By Application
8.3.5.2.3. By End-user Industry
9. MIDDLE EAST & AFRICA INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET OUTLOOK
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Deployment
9.2.2. By Application
9.2.3. By End-user Industry
9.2.4. By Country
9.3. Middle East & Africa: Country Analysis
9.3.1. Saudi Arabia Information Technology Service Management Market Outlook
9.3.1.1. Market Size & Forecast
9.3.1.1.1. By Value
9.3.1.2. Market Share & Forecast
9.3.1.2.1. By Deployment
9.3.1.2.2. By Application
9.3.1.2.3. By End-user Industry
9.3.2. UAE Information Technology Service Management Market Outlook
9.3.2.1. Market Size & Forecast
9.3.2.1.1. By Value
9.3.2.2. Market Share & Forecast
9.3.2.2.1. By Deployment
9.3.2.2.2. By Application
9.3.2.2.3. By End-user Industry
9.3.3. South Africa Information Technology Service Management Market Outlook
9.3.3.1. Market Size & Forecast
9.3.3.1.1. By Value
9.3.3.2. Market Share & Forecast
9.3.3.2.1. By Deployment
9.3.3.2.2. By Application
9.3.3.2.3. By End-user Industry
10. SOUTH AMERICA INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET OUTLOOK
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Deployment
10.2.2. By Application
10.2.3. By End-user Industry
10.2.4. By Country
10.3. South America: Country Analysis
10.3.1. Brazil Information Technology Service Management Market Outlook
10.3.1.1. Market Size & Forecast
10.3.1.1.1. By Value
10.3.1.2. Market Share & Forecast
10.3.1.2.1. By Deployment
10.3.1.2.2. By Application
10.3.1.2.3. By End-user Industry
10.3.2. Colombia Information Technology Service Management Market Outlook
10.3.2.1. Market Size & Forecast
10.3.2.1.1. By Value
10.3.2.2. Market Share & Forecast
10.3.2.2.1. By Deployment
10.3.2.2.2. By Application
10.3.2.2.3. By End-user Industry
10.3.3. Argentina Information Technology Service Management Market Outlook
10.3.3.1. Market Size & Forecast
10.3.3.1.1. By Value
10.3.3.2. Market Share & Forecast
10.3.3.2.1. By Deployment
10.3.3.2.2. By Application
10.3.3.2.3. By End-user Industry
11. MARKET DYNAMICS
11.1. Drivers
11.2. Challenges
12. MARKET TRENDS & DEVELOPMENTS
12.1. Merger & Acquisition (If Any)
12.2. Product Launches (If Any)
12.3. Recent Developments
13. GLOBAL INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET: SWOT ANALYSIS
14. PORTER'S FIVE FORCES ANALYSIS
14.1. Competition in the Industry
14.2. Potential of New Entrants
14.3. Power of Suppliers
14.4. Power of Customers
14.5. Threat of Substitute Products
15. COMPETITIVE LANDSCAPE
15.1. ServiceNow
15.1.1. Business Overview
15.1.2. Products & Services
15.1.3. Recent Developments
15.1.4. Key Personnel
15.1.5. SWOT Analysis
15.2. Atlassian
15.3. BMC Software
15.4. GoTo
15.5. Ivanti
15.6. Zoho Corporation
15.7. Cherwell Software
15.8. Freshworks
15.9. EasyVista
15.10. ManageEngine
16. STRATEGIC RECOMMENDATIONS
17. ABOUT US & DISCLAIMER
1.1. Market Definition
1.2. Scope of the Market
1.2.1. Markets Covered
1.2.2. Years Considered for Study
1.2.3. Key Market Segmentations
2. RESEARCH METHODOLOGY
2.1. Objective of the Study
2.2. Baseline Methodology
2.3. Key Industry Partners
2.4. Major Association and Secondary Sources
2.5. Forecasting Methodology
2.6. Data Triangulation & Validation
2.7. Assumptions and Limitations
3. EXECUTIVE SUMMARY
3.1. Overview of the Market
3.2. Overview of Key Market Segmentations
3.3. Overview of Key Market Players
3.4. Overview of Key Regions/Countries
3.5. Overview of Market Drivers, Challenges, Trends
4. VOICE OF CUSTOMER
5. GLOBAL INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET OUTLOOK
5.1. Market Size & Forecast
5.1.1. By Value
5.2. Market Share & Forecast
5.2.1. By Deployment (Cloud, On-premise)
5.2.2. By Application (Configuration Management, Performance Management, Network Management, Database Management System)
5.2.3. By End-user Industry (BFSI, Manufacturing, Government and Education, IT and Telecommunication, Retail, Travel and Hospitality, Healthcare, Others)
5.2.4. By Region
5.2.5. By Company (2025)
5.3. Market Map
6. NORTH AMERICA INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET OUTLOOK
6.1. Market Size & Forecast
6.1.1. By Value
6.2. Market Share & Forecast
6.2.1. By Deployment
6.2.2. By Application
6.2.3. By End-user Industry
6.2.4. By Country
6.3. North America: Country Analysis
6.3.1. United States Information Technology Service Management Market Outlook
6.3.1.1. Market Size & Forecast
6.3.1.1.1. By Value
6.3.1.2. Market Share & Forecast
6.3.1.2.1. By Deployment
6.3.1.2.2. By Application
6.3.1.2.3. By End-user Industry
6.3.2. Canada Information Technology Service Management Market Outlook
6.3.2.1. Market Size & Forecast
6.3.2.1.1. By Value
6.3.2.2. Market Share & Forecast
6.3.2.2.1. By Deployment
6.3.2.2.2. By Application
6.3.2.2.3. By End-user Industry
6.3.3. Mexico Information Technology Service Management Market Outlook
6.3.3.1. Market Size & Forecast
6.3.3.1.1. By Value
6.3.3.2. Market Share & Forecast
6.3.3.2.1. By Deployment
6.3.3.2.2. By Application
6.3.3.2.3. By End-user Industry
7. EUROPE INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET OUTLOOK
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Deployment
7.2.2. By Application
7.2.3. By End-user Industry
7.2.4. By Country
7.3. Europe: Country Analysis
7.3.1. Germany Information Technology Service Management Market Outlook
7.3.1.1. Market Size & Forecast
7.3.1.1.1. By Value
7.3.1.2. Market Share & Forecast
7.3.1.2.1. By Deployment
7.3.1.2.2. By Application
7.3.1.2.3. By End-user Industry
7.3.2. France Information Technology Service Management Market Outlook
7.3.2.1. Market Size & Forecast
7.3.2.1.1. By Value
7.3.2.2. Market Share & Forecast
7.3.2.2.1. By Deployment
7.3.2.2.2. By Application
7.3.2.2.3. By End-user Industry
7.3.3. United Kingdom Information Technology Service Management Market Outlook
7.3.3.1. Market Size & Forecast
7.3.3.1.1. By Value
7.3.3.2. Market Share & Forecast
7.3.3.2.1. By Deployment
7.3.3.2.2. By Application
7.3.3.2.3. By End-user Industry
7.3.4. Italy Information Technology Service Management Market Outlook
7.3.4.1. Market Size & Forecast
7.3.4.1.1. By Value
7.3.4.2. Market Share & Forecast
7.3.4.2.1. By Deployment
7.3.4.2.2. By Application
7.3.4.2.3. By End-user Industry
7.3.5. Spain Information Technology Service Management Market Outlook
7.3.5.1. Market Size & Forecast
7.3.5.1.1. By Value
7.3.5.2. Market Share & Forecast
7.3.5.2.1. By Deployment
7.3.5.2.2. By Application
7.3.5.2.3. By End-user Industry
8. ASIA PACIFIC INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET OUTLOOK
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Deployment
8.2.2. By Application
8.2.3. By End-user Industry
8.2.4. By Country
8.3. Asia Pacific: Country Analysis
8.3.1. China Information Technology Service Management Market Outlook
8.3.1.1. Market Size & Forecast
8.3.1.1.1. By Value
8.3.1.2. Market Share & Forecast
8.3.1.2.1. By Deployment
8.3.1.2.2. By Application
8.3.1.2.3. By End-user Industry
8.3.2. India Information Technology Service Management Market Outlook
8.3.2.1. Market Size & Forecast
8.3.2.1.1. By Value
8.3.2.2. Market Share & Forecast
8.3.2.2.1. By Deployment
8.3.2.2.2. By Application
8.3.2.2.3. By End-user Industry
8.3.3. Japan Information Technology Service Management Market Outlook
8.3.3.1. Market Size & Forecast
8.3.3.1.1. By Value
8.3.3.2. Market Share & Forecast
8.3.3.2.1. By Deployment
8.3.3.2.2. By Application
8.3.3.2.3. By End-user Industry
8.3.4. South Korea Information Technology Service Management Market Outlook
8.3.4.1. Market Size & Forecast
8.3.4.1.1. By Value
8.3.4.2. Market Share & Forecast
8.3.4.2.1. By Deployment
8.3.4.2.2. By Application
8.3.4.2.3. By End-user Industry
8.3.5. Australia Information Technology Service Management Market Outlook
8.3.5.1. Market Size & Forecast
8.3.5.1.1. By Value
8.3.5.2. Market Share & Forecast
8.3.5.2.1. By Deployment
8.3.5.2.2. By Application
8.3.5.2.3. By End-user Industry
9. MIDDLE EAST & AFRICA INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET OUTLOOK
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Deployment
9.2.2. By Application
9.2.3. By End-user Industry
9.2.4. By Country
9.3. Middle East & Africa: Country Analysis
9.3.1. Saudi Arabia Information Technology Service Management Market Outlook
9.3.1.1. Market Size & Forecast
9.3.1.1.1. By Value
9.3.1.2. Market Share & Forecast
9.3.1.2.1. By Deployment
9.3.1.2.2. By Application
9.3.1.2.3. By End-user Industry
9.3.2. UAE Information Technology Service Management Market Outlook
9.3.2.1. Market Size & Forecast
9.3.2.1.1. By Value
9.3.2.2. Market Share & Forecast
9.3.2.2.1. By Deployment
9.3.2.2.2. By Application
9.3.2.2.3. By End-user Industry
9.3.3. South Africa Information Technology Service Management Market Outlook
9.3.3.1. Market Size & Forecast
9.3.3.1.1. By Value
9.3.3.2. Market Share & Forecast
9.3.3.2.1. By Deployment
9.3.3.2.2. By Application
9.3.3.2.3. By End-user Industry
10. SOUTH AMERICA INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET OUTLOOK
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Deployment
10.2.2. By Application
10.2.3. By End-user Industry
10.2.4. By Country
10.3. South America: Country Analysis
10.3.1. Brazil Information Technology Service Management Market Outlook
10.3.1.1. Market Size & Forecast
10.3.1.1.1. By Value
10.3.1.2. Market Share & Forecast
10.3.1.2.1. By Deployment
10.3.1.2.2. By Application
10.3.1.2.3. By End-user Industry
10.3.2. Colombia Information Technology Service Management Market Outlook
10.3.2.1. Market Size & Forecast
10.3.2.1.1. By Value
10.3.2.2. Market Share & Forecast
10.3.2.2.1. By Deployment
10.3.2.2.2. By Application
10.3.2.2.3. By End-user Industry
10.3.3. Argentina Information Technology Service Management Market Outlook
10.3.3.1. Market Size & Forecast
10.3.3.1.1. By Value
10.3.3.2. Market Share & Forecast
10.3.3.2.1. By Deployment
10.3.3.2.2. By Application
10.3.3.2.3. By End-user Industry
11. MARKET DYNAMICS
11.1. Drivers
11.2. Challenges
12. MARKET TRENDS & DEVELOPMENTS
12.1. Merger & Acquisition (If Any)
12.2. Product Launches (If Any)
12.3. Recent Developments
13. GLOBAL INFORMATION TECHNOLOGY SERVICE MANAGEMENT MARKET: SWOT ANALYSIS
14. PORTER'S FIVE FORCES ANALYSIS
14.1. Competition in the Industry
14.2. Potential of New Entrants
14.3. Power of Suppliers
14.4. Power of Customers
14.5. Threat of Substitute Products
15. COMPETITIVE LANDSCAPE
15.1. ServiceNow
15.1.1. Business Overview
15.1.2. Products & Services
15.1.3. Recent Developments
15.1.4. Key Personnel
15.1.5. SWOT Analysis
15.2. Atlassian
15.3. BMC Software
15.4. GoTo
15.5. Ivanti
15.6. Zoho Corporation
15.7. Cherwell Software
15.8. Freshworks
15.9. EasyVista
15.10. ManageEngine
16. STRATEGIC RECOMMENDATIONS
17. ABOUT US & DISCLAIMER
