[email protected] +44 20 8123 2220 (UK) +1 732 587 5005 (US) Contact Us | FAQ |

Global Unified Communication as a Service (UCaaS) Market Size study, by Component (Telephony, Unified Messaging, Conferencing, Collaboration Platforms and Applications), Organization Size (Large Enterprises, Small and Medium Enterprises (SMEs)), by End-Users (BFSI, Telecom and IT, Consumer Goods and Retail, Healthcare, Public Sector and Utilities, Logistics and Transportation, Travel and Hospitality, Others), and Regional Forecasts 2021-2027.

August 2021 | 200 pages | ID: G320F8EC0E87EN
Bizwit Research & Consulting LLP

US$ 4,950.00

E-mail Delivery (PDF), Hard Copy Mail Delivery

Download PDF Leaflet

Accepted cards
Wire Transfer
Checkout Later
Need Help? Ask a Question
Global Unified Communication As A Service (UCaaS) Market is valued approximately at USD 17.3 billion in 2020 and is anticipated to grow with a healthy growth rate of more than 9.5% over the forecast period 2021-2027. Growth in investments for the implementation of advanced marketing technologies and rising preference of mobile-native cloud-based platform to ensure better capacity and higher flexibility are the factors which are driving the growth of Unified Communication As A Service (UCaaS) market. Furthermore, the growth in the shift to cloud platforms due to their continuous innovation and collaborative strategies will be anticipating the growth of market in forecasted period. For instance: according to the report released by Evolve IP in 2019, UCaaS led to improved productivity for 72% of respondents, better collaboration for 91%, and faster problem solving for 88%. Due to these characteristics of UCasS, companies are giving it preference. However, concerns about cloud data security and privacy may impede market growth over the forecast period of 2021-2027.

Global Unified Communication As A Service (UCaaS) market analysis on basis of region which includes Asia Pacific, North America, Europe, Latin America, and Rest of the World. North America is a significant region across the world in terms of market share due to growing penetration of e-commerce in the region. Whereas Asia Pacific is anticipated to exhibit the highest growth rate over the forecast period 2021-2027 due to growing trend of adopting cloud solutions in the region.
Major market player included in this report are:
Google
RingCentral, Inc.
StarBlue
Verizon
Orange 8x8, Inc.
Cisco
Microsoft
LogMeIn, Inc.
Mitel Networks Corp.
DIALPAD, INC.


The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:
By Component
Telephony
Unified Messaging
Conferencing
Collaboration Platforms and Applications
By Organization Size
Large Enterprises
Small and Medium Enterprises (SMEs)
By End-User
BFSI
Telecom and IT
Consumer Goods and Retail
Healthcare
Public Sector and Utilities
Logistics and Transportation
Travel and Hospitality
Others
By Region:
North America
U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
ROE

Asia Pacific
China
India
Japan
Australia
South Korea
RoAPAC
Latin America
Brazil
Mexico
Rest of the World

Furthermore, years considered for the study are as follows:

Historical year – 2018, 2019
Base year – 2020
Forecast period – 2021 to 2027.

Target Audience of the Global Unified Communication As A Service (UCaaS) Market in Market Study:

Key Consulting Companies & Advisors
Large, medium-sized, and small enterprises
Venture capitalists
Value-Added Resellers (VARs)
Third-party knowledge providers
Investment bankers
Investors
CHAPTER 1. EXECUTIVE SUMMARY

1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2019-2027 (USD Billion)
  1.2.1. Unified Communication As A Service (Ucaas) Market, by Component, 2019-2027 (USD Billion)
  1.2.2. Unified Communication As A Service (Ucaas) Market, by Organization Size, 2019-2027 (USD Billion)
  1.2.3. Unified Communication As A Service (Ucaas) Market, by End-user, 2019-2027 (USD Billion)
  1.2.4. Unified Communication As A Service (Ucaas) Market, By Region, 2019-2027 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption

CHAPTER 2. GLOBAL UNIFIED COMMUNICATION AS A SERVICE (UCAAS) MARKET DEFINITION AND SCOPE

2.1. Objective of the Study
2.2. Market Definition & Scope
  2.2.1. Scope of the Study
  2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates

CHAPTER 3. GLOBAL UNIFIED COMMUNICATION AS A SERVICE (UCAAS) MARKET DYNAMICS

3.1. Unified Communication As A Service (Ucaas) Market Impact Analysis (2018-2027)
  3.1.1. Market Drivers
    3.1.1.1. Growth in investments for the implementation of advanced marketing technologies
    3.1.1.2. Rising preference of mobile-native cloud-based platform to ensure better capacity and higher flexibility
  3.1.2. Market Challenges
    3.1.2.1. Concerns about cloud data security and privacy
  3.1.3. Market Opportunities
    3.1.3.1. The growth in the shift to cloud platforms due to their continuous innovation and collaborative strategies

CHAPTER 4. GLOBAL UNIFIED COMMUNICATION AS A SERVICE (UCAAS) MARKET INDUSTRY ANALYSIS

4.1. Porter’s 5 Force Model
  4.1.1. Bargaining Power of Suppliers
  4.1.2. Bargaining Power of Buyers
  4.1.3. Threat of New Entrants
  4.1.4. Threat of Substitutes
  4.1.5. Competitive Rivalry
  4.1.6. Futuristic Approach to Porter’s 5 Force Model (2018-2027)
4.2. PEST Analysis
  4.2.1. Political
  4.2.2. Economic
  4.2.3. Social
  4.2.4. Technological
4.3. Investment Adoption Model
4.4. Analyst Recommendation & Conclusion

CHAPTER 5. GLOBAL UNIFIED COMMUNICATION AS A SERVICE (UCAAS) MARKET, BY COMPONENT

5.1. Market Snapshot
5.2. Global Unified Communication As A Service (Ucaas) Market by Component, Performance - Potential Analysis
5.3. Global Unified Communication As A Service (Ucaas) Market Estimates & Forecasts by Component 2018-2027 (USD Billion)
5.4. Unified Communication As A Service (Ucaas) Market, Sub Segment Analysis
  5.4.1. Telephony
  5.4.2. Unified Messaging
  5.4.3. Conferencing
  5.4.4. Collaboration Platforms And Applications

CHAPTER 6. GLOBAL UNIFIED COMMUNICATION AS A SERVICE (UCAAS) MARKET, BY ORGANIZATION SIZE

6.1. Market Snapshot
6.2. Global Unified Communication As A Service (Ucaas) Market by Organization Size, Performance - Potential Analysis
6.3. Global Unified Communication As A Service (Ucaas) Market Estimates & Forecasts by Organization Size 2018-2027 (USD Billion)
6.4. Unified Communication As A Service (Ucaas) Market, Sub Segment Analysis
  6.4.1. SMEs
  6.4.2. Large Enterprises

CHAPTER 7. GLOBAL UNIFIED COMMUNICATION AS A SERVICE (UCAAS) MARKET, BY END-USER

7.1. Market Snapshot
7.2. Global Unified Communication As A Service (Ucaas) Market by End-user, Performance - Potential Analysis
7.3. Global Unified Communication As A Service (Ucaas) Market Estimates & Forecasts by End-User 2018-2027 (USD Billion)
7.4. Unified Communication As A Service (Ucaas) Market, Sub Segment Analysis
  7.4.1. BFSI
  7.4.2. Telecom and IT
  7.4.3. Consumer Goods and Retail
  7.4.4. Healthcare
  7.4.5. Public Sector and Utilities
  7.4.6. Logistics and Transportation
  7.4.7. Travel and Hospitality
  7.4.8. Others

CHAPTER 8. GLOBAL UNIFIED COMMUNICATION AS A SERVICE (UCAAS) MARKET, REGIONAL ANALYSIS

8.1. Unified Communication As A Service (Ucaas) Market, Regional Market Snapshot
8.2. North America Unified Communication As A Service (Ucaas) Market
  8.2.1. U.S. Unified Communication As A Service (Ucaas) Market
    8.2.1.1. Component breakdown estimates & forecasts, 2018-2027
    8.2.1.2. Organization Size breakdown estimates & forecasts, 2018-2027
    8.2.1.3. End-User breakdown estimates & forecasts, 2018-2027
  8.2.2. Canada Unified Communication As A Service (Ucaas) Market
8.3. Europe Unified Communication As A Service (Ucaas) Market Snapshot
  8.3.1. U.K. Unified Communication As A Service (Ucaas) Market
  8.3.2. Germany Unified Communication As A Service (Ucaas) Market
  8.3.3. France Unified Communication As A Service (Ucaas) Market
  8.3.4. Spain Unified Communication As A Service (Ucaas) Market
  8.3.5. Italy Unified Communication As A Service (Ucaas) Market
  8.3.6. Rest of Europe Unified Communication As A Service (Ucaas) Market
8.4. Asia-Pacific Unified Communication As A Service (Ucaas) Market Snapshot
  8.4.1. China Unified Communication As A Service (Ucaas) Market
  8.4.2. India Unified Communication As A Service (Ucaas) Market
  8.4.3. Japan Unified Communication As A Service (Ucaas) Market
  8.4.4. Australia Unified Communication As A Service (Ucaas) Market
8.5. Latin America Unified Communication As A Service (Ucaas) Market Snapshot
  8.5.1. Brazil Unified Communication As A Service (Ucaas) Market
  8.5.2. Mexico Unified Communication As A Service (Ucaas) Market
8.6. Rest of The World Unified Communication As A Service (Ucaas) Market

CHAPTER 9. COMPETITIVE INTELLIGENCE

9.1. Top Market Strategies
9.2. Company Profile
  9.2.1. Google
    9.2.1.1. Key Information
    9.2.1.2. Overview
    9.2.1.3. Financial (Subject to Data Availability)
    9.2.1.4. Component Summary
    9.2.1.5. Recent Developments
  9.2.2. RingCentral, Inc.
  9.2.3. Star Blue
  9.2.4. Verizon
  9.2.5. Orange 8x8, Inc.
  9.2.6. Cisco
  9.2.7. Microsoft
  9.2.8. LogMeIn, Inc.
  9.2.9. Mitel Networks Corp.
  9.2.10. DIALPAD, INC.

CHAPTER 10. RESEARCH PROCESS

10.1. Research Process
  10.1.1. Data Mining
  10.1.2. Analysis
  10.1.3. Market Estimation
  10.1.4. Validation
  10.1.5. Publishing
10.2. Research Attributes
10.3. Research Assumption

LIST OF TABLES

TABLE 1. Global Unified Communication As A Service (Ucaas) Market, report scope
TABLE 2. Global Unified Communication As A Service (Ucaas) Market estimates & forecasts by region 2018-2027 (USD Billion)
TABLE 3. Global Unified Communication As A Service (Ucaas) Market estimates & forecasts by Component, 2018-2027 (USD Billion)
TABLE 4. Global Unified Communication As A Service (Ucaas) Market estimates & forecasts by Organization Size, 2018-2027 (USD Billion)
TABLE 5. Global Unified Communication As A Service (Ucaas) Market estimates & forecasts by End-User, 2018-2027 (USD Billion)
TABLE 6. Global Unified Communication As A Service (Ucaas) Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 7. Global Unified Communication As A Service (Ucaas) Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 8. Global Unified Communication As A Service (Ucaas) Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 9. Global Unified Communication As A Service (Ucaas) Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 10. Global Unified Communication As A Service (Ucaas) Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 11. Global Unified Communication As A Service (Ucaas) Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 12. Global Unified Communication As A Service (Ucaas) Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 13. Global Unified Communication As A Service (Ucaas) Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 14. Global Unified Communication As A Service (Ucaas) Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 15. Global Unified Communication As A Service (Ucaas) Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 16. Global Unified Communication As A Service (Ucaas) Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 17. Global Unified Communication As A Service (Ucaas) Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 18. Global Unified Communication As A Service (Ucaas) Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 19. Global Unified Communication As A Service (Ucaas) Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 20. Global Unified Communication As A Service (Ucaas) Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 21. Global Unified Communication As A Service (Ucaas) Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 22. U.S. Unified Communication As A Service (Ucaas) Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 23. U.S. Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 24. U.S. Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 25. Canada Unified Communication As A Service (Ucaas) Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 26. Canada Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 27. Canada Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 28. UK Unified Communication As A Service (Ucaas) Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 29. UK Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 30. UK Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 31. Germany Unified Communication As A Service (Ucaas) Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 32. Germany Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 33. Germany Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 34. France Unified Communication As A Service (Ucaas) Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 35. France Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 36. France Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 37. Spain Unified Communication As A Service (Ucaas) Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 38. Spain Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 39. Spain Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 40. Italy Unified Communication As A Service (Ucaas) Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 41. Italy Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 42. Italy Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 43. China Unified Communication As A Service (Ucaas) Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 44. China Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 45. China Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 46. India Unified Communication As A Service (Ucaas) Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 47. India Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 48. India Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 49. Japan Unified Communication As A Service (Ucaas) Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 50. Japan Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 51. Japan Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 52. Australia Unified Communication As A Service (Ucaas) Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 53. Australia Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 54. Latin America Unified Communication As A Service (Ucaas) Market estimate & forecasts, 2018-2027 (USD Billion)
TABLE 55. ROW Unified Communication As A Service (Ucaas) Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 56. ROW Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 57. ROW Unified Communication As A Service (Ucaas) Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 58. List of secondary sources, used in the study of global Unified Communication As A Service (Ucaas) Market
TABLE 59. List of primary sources, used in the study of global Unified Communication As A Service (Ucaas) Market
TABLE 60. Years considered for the study
TABLE 61. Exchange rates considered

LIST OF FIGURES

FIG 1. Global Unified Communication As A Service (Ucaas) Market, research methodology
FIG 2. Global Unified Communication As A Service (Ucaas) Market, market estimation techniques
FIG 3. Global market size estimates & forecast methods
FIG 4. Global Unified Communication As A Service (Ucaas) Market, key trends 2018
FIG 5. Global Unified Communication As A Service (Ucaas) Market, growth prospects 2018-2027
FIG 6. Global Unified Communication As A Service (Ucaas) Market, porters 5 force model
FIG 7. Global Unified Communication As A Service (Ucaas) Market, pest analysis
FIG 8. Global Unified Communication As A Service (Ucaas) Market, value chain analysis
FIG 9. Global Unified Communication As A Service (Ucaas) Market by segment, 2018 & 2027 (USD Billion)
FIG 10. Global Unified Communication As A Service (Ucaas) Market by segment, 2018 & 2027 (USD Billion)
FIG 11. Global Unified Communication As A Service (Ucaas) Market by segment, 2018 & 2027 (USD Billion)
FIG 12. Global Unified Communication As A Service (Ucaas) Market by segment, 2018 & 2027 (USD Billion)
FIG 13. Global Unified Communication As A Service (Ucaas) Market by segment, 2018 & 2027 (USD Billion)
FIG 14. Global Unified Communication As A Service (Ucaas) Market by segment, 2018 & 2027 (USD Billion)
FIG 15. Global Unified Communication As A Service (Ucaas) Market by segment, 2018 & 2027 (USD Billion)
FIG 16. Global Unified Communication As A Service (Ucaas) Market by segment, 2018 & 2027 (USD Billion)
FIG 17. Global Unified Communication As A Service (Ucaas) Market, regional snapshot 2018 & 2027
FIG 18. North America Unified Communication As A Service (Ucaas) Market 2018 & 2027 (USD Billion)
FIG 19. Europe Unified Communication As A Service (Ucaas) Market 2018 & 2027 (USD Billion)
FIG 20. Asia-Pacific Unified Communication As A Service (Ucaas) Market 2018 & 2027 (USD Billion)
FIG 21. Latin America Unified Communication As A Service (Ucaas) Market 2018 & 2027 (USD Billion)
FIG 22. Global Unified Communication As A Service (Ucaas) Market, company market share analysis (2018)


More Publications