Global Service Desk Solutions Market 2018 by Manufacturers, Countries, Type and Application, Forecast to 2023
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Service desk software solutions are computer programs that make the service desk function more efficient and effective. A service desk ? a call center, contact center, or help desk ? is a single point of contact for all users? IT requests and requirements.
SCOPE OF THE REPORT:
The global Service Desk Solutions market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Service Desk Solutions.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
This report studies the Service Desk Solutions market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Service Desk Solutions market by product type and applications/end industries.
Market Segment by Companies, this report covers
SCOPE OF THE REPORT:
The global Service Desk Solutions market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Service Desk Solutions.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
This report studies the Service Desk Solutions market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Service Desk Solutions market by product type and applications/end industries.
Market Segment by Companies, this report covers
- Samanage
- Freshservice
- ManageEngine ServiceDesk
- JIRA Service Desk
- Zendesk
- Track-It!
- BMC Remedy 9
- Cherwell IT Service Management
- Agiloft
- Re:Desk
- ServiceNow
- GoToAssist
- Spiceworks
- EasyVista
- Wolken
- North America (United States, Canada and Mexico)
- Europe (Germany, France, UK, Russia and Italy)
- Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
- South America (Brazil, Argentina, Colombia)
- Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
- Cloud based
- On Premise
- Healthcare
- IT support
- Education
- Others
1 SERVICE DESK SOLUTIONS MARKET OVERVIEW
1.1 Product Overview and Scope of Service Desk Solutions
1.2 Classification of Service Desk Solutions by Types
1.2.1 Global Service Desk Solutions Revenue Comparison by Types (2017-2023)
1.2.2 Global Service Desk Solutions Revenue Market Share by Types in 2017
1.2.3 Cloud based
1.2.4 On Premise
1.3 Global Service Desk Solutions Market by Application
1.3.1 Global Service Desk Solutions Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 Healthcare
1.3.3 IT support
1.3.4 Education
1.3.5 Others
1.4 Global Service Desk Solutions Market by Regions
1.4.1 Global Service Desk Solutions Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) Service Desk Solutions Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Service Desk Solutions Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Service Desk Solutions Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) Service Desk Solutions Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Service Desk Solutions Status and Prospect (2013-2023)
1.5 Global Market Size of Service Desk Solutions (2013-2023)
2 MANUFACTURERS PROFILES
2.1 Samanage
2.1.1 Business Overview
2.1.2 Service Desk Solutions Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 Samanage Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.2 Freshservice
2.2.1 Business Overview
2.2.2 Service Desk Solutions Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 Freshservice Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.3 ManageEngine ServiceDesk
2.3.1 Business Overview
2.3.2 Service Desk Solutions Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 ManageEngine ServiceDesk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.4 JIRA Service Desk
2.4.1 Business Overview
2.4.2 Service Desk Solutions Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 JIRA Service Desk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.5 Zendesk
2.5.1 Business Overview
2.5.2 Service Desk Solutions Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 Zendesk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.6 Track-It!
2.6.1 Business Overview
2.6.2 Service Desk Solutions Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 Track-It! Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.7 BMC Remedy
2.7.1 Business Overview
2.7.2 Service Desk Solutions Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 BMC Remedy 9 Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.8 Cherwell IT Service Management
2.8.1 Business Overview
2.8.2 Service Desk Solutions Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 Cherwell IT Service Management Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.9 Agiloft
2.9.1 Business Overview
2.9.2 Service Desk Solutions Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 Agiloft Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.10 Re:Desk
2.10.1 Business Overview
2.10.2 Service Desk Solutions Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 Re:Desk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.11 ServiceNow
2.11.1 Business Overview
2.11.2 Service Desk Solutions Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 ServiceNow Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.12 GoToAssist
2.12.1 Business Overview
2.12.2 Service Desk Solutions Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 GoToAssist Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.13 Spiceworks
2.13.1 Business Overview
2.13.2 Service Desk Solutions Type and Applications
2.13.2.1 Product A
2.13.2.2 Product B
2.13.3 Spiceworks Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.14 EasyVista
2.14.1 Business Overview
2.14.2 Service Desk Solutions Type and Applications
2.14.2.1 Product A
2.14.2.2 Product B
2.14.3 EasyVista Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.15 Wolken
2.15.1 Business Overview
2.15.2 Service Desk Solutions Type and Applications
2.15.2.1 Product A
2.15.2.2 Product B
2.15.3 Wolken Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
3 GLOBAL SERVICE DESK SOLUTIONS MARKET COMPETITION, BY PLAYERS
3.1 Global Service Desk Solutions Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 Service Desk Solutions Players Market Share
3.2.2 Top 10 Service Desk Solutions Players Market Share
3.3 Market Competition Trend
4 GLOBAL SERVICE DESK SOLUTIONS MARKET SIZE BY REGIONS
4.1 Global Service Desk Solutions Revenue and Market Share by Regions
4.2 North America Service Desk Solutions Revenue and Growth Rate (2013-2018)
4.3 Europe Service Desk Solutions Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Service Desk Solutions Revenue and Growth Rate (2013-2018)
4.5 South America Service Desk Solutions Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Service Desk Solutions Revenue and Growth Rate (2013-2018)
5 NORTH AMERICA SERVICE DESK SOLUTIONS REVENUE BY COUNTRIES
5.1 North America Service Desk Solutions Revenue by Countries (2013-2018)
5.2 USA Service Desk Solutions Revenue and Growth Rate (2013-2018)
5.3 Canada Service Desk Solutions Revenue and Growth Rate (2013-2018)
5.4 Mexico Service Desk Solutions Revenue and Growth Rate (2013-2018)
6 EUROPE SERVICE DESK SOLUTIONS REVENUE BY COUNTRIES
6.1 Europe Service Desk Solutions Revenue by Countries (2013-2018)
6.2 Germany Service Desk Solutions Revenue and Growth Rate (2013-2018)
6.3 UK Service Desk Solutions Revenue and Growth Rate (2013-2018)
6.4 France Service Desk Solutions Revenue and Growth Rate (2013-2018)
6.5 Russia Service Desk Solutions Revenue and Growth Rate (2013-2018)
6.6 Italy Service Desk Solutions Revenue and Growth Rate (2013-2018)
7 ASIA-PACIFIC SERVICE DESK SOLUTIONS REVENUE BY COUNTRIES
7.1 Asia-Pacific Service Desk Solutions Revenue by Countries (2013-2018)
7.2 China Service Desk Solutions Revenue and Growth Rate (2013-2018)
7.3 Japan Service Desk Solutions Revenue and Growth Rate (2013-2018)
7.4 Korea Service Desk Solutions Revenue and Growth Rate (2013-2018)
7.5 India Service Desk Solutions Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Service Desk Solutions Revenue and Growth Rate (2013-2018)
8 SOUTH AMERICA SERVICE DESK SOLUTIONS REVENUE BY COUNTRIES
8.1 South America Service Desk Solutions Revenue by Countries (2013-2018)
8.2 Brazil Service Desk Solutions Revenue and Growth Rate (2013-2018)
8.3 Argentina Service Desk Solutions Revenue and Growth Rate (2013-2018)
8.4 Colombia Service Desk Solutions Revenue and Growth Rate (2013-2018)
9 MIDDLE EAST AND AFRICA REVENUE SERVICE DESK SOLUTIONS BY COUNTRIES
9.1 Middle East and Africa Service Desk Solutions Revenue by Countries (2013-2018)
9.2 Saudi Arabia Service Desk Solutions Revenue and Growth Rate (2013-2018)
9.3 UAE Service Desk Solutions Revenue and Growth Rate (2013-2018)
9.4 Egypt Service Desk Solutions Revenue and Growth Rate (2013-2018)
9.5 Nigeria Service Desk Solutions Revenue and Growth Rate (2013-2018)
9.6 South Africa Service Desk Solutions Revenue and Growth Rate (2013-2018)
10 GLOBAL SERVICE DESK SOLUTIONS MARKET SEGMENT BY TYPE
10.1 Global Service Desk Solutions Revenue and Market Share by Type (2013-2018)
10.2 Global Service Desk Solutions Market Forecast by Type (2018-2023)
10.3 Cloud based Revenue Growth Rate (2013-2023)
10.4 On Premise Revenue Growth Rate (2013-2023)
11 GLOBAL SERVICE DESK SOLUTIONS MARKET SEGMENT BY APPLICATION
11.1 Global Service Desk Solutions Revenue Market Share by Application (2013-2018)
11.2 Service Desk Solutions Market Forecast by Application (2018-2023)
11.3 Healthcare Revenue Growth (2013-2018)
11.4 IT support Revenue Growth (2013-2018)
11.5 Education Revenue Growth (2013-2018)
11.6 Others Revenue Growth (2013-2018)
12 GLOBAL SERVICE DESK SOLUTIONS MARKET SIZE FORECAST (2018-2023)
12.1 Global Service Desk Solutions Market Size Forecast (2018-2023)
12.2 Global Service Desk Solutions Market Forecast by Regions (2018-2023)
12.3 North America Service Desk Solutions Revenue Market Forecast (2018-2023)
12.4 Europe Service Desk Solutions Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Service Desk Solutions Revenue Market Forecast (2018-2023)
12.6 South America Service Desk Solutions Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Service Desk Solutions Revenue Market Forecast (2018-2023)
13 RESEARCH FINDINGS AND CONCLUSION
14 APPENDIX
14.1 Methodology
14.2 Data Source
1.1 Product Overview and Scope of Service Desk Solutions
1.2 Classification of Service Desk Solutions by Types
1.2.1 Global Service Desk Solutions Revenue Comparison by Types (2017-2023)
1.2.2 Global Service Desk Solutions Revenue Market Share by Types in 2017
1.2.3 Cloud based
1.2.4 On Premise
1.3 Global Service Desk Solutions Market by Application
1.3.1 Global Service Desk Solutions Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 Healthcare
1.3.3 IT support
1.3.4 Education
1.3.5 Others
1.4 Global Service Desk Solutions Market by Regions
1.4.1 Global Service Desk Solutions Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) Service Desk Solutions Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Service Desk Solutions Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Service Desk Solutions Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) Service Desk Solutions Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Service Desk Solutions Status and Prospect (2013-2023)
1.5 Global Market Size of Service Desk Solutions (2013-2023)
2 MANUFACTURERS PROFILES
2.1 Samanage
2.1.1 Business Overview
2.1.2 Service Desk Solutions Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 Samanage Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.2 Freshservice
2.2.1 Business Overview
2.2.2 Service Desk Solutions Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 Freshservice Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.3 ManageEngine ServiceDesk
2.3.1 Business Overview
2.3.2 Service Desk Solutions Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 ManageEngine ServiceDesk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.4 JIRA Service Desk
2.4.1 Business Overview
2.4.2 Service Desk Solutions Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 JIRA Service Desk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.5 Zendesk
2.5.1 Business Overview
2.5.2 Service Desk Solutions Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 Zendesk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.6 Track-It!
2.6.1 Business Overview
2.6.2 Service Desk Solutions Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 Track-It! Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.7 BMC Remedy
2.7.1 Business Overview
2.7.2 Service Desk Solutions Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 BMC Remedy 9 Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.8 Cherwell IT Service Management
2.8.1 Business Overview
2.8.2 Service Desk Solutions Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 Cherwell IT Service Management Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.9 Agiloft
2.9.1 Business Overview
2.9.2 Service Desk Solutions Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 Agiloft Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.10 Re:Desk
2.10.1 Business Overview
2.10.2 Service Desk Solutions Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 Re:Desk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.11 ServiceNow
2.11.1 Business Overview
2.11.2 Service Desk Solutions Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 ServiceNow Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.12 GoToAssist
2.12.1 Business Overview
2.12.2 Service Desk Solutions Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 GoToAssist Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.13 Spiceworks
2.13.1 Business Overview
2.13.2 Service Desk Solutions Type and Applications
2.13.2.1 Product A
2.13.2.2 Product B
2.13.3 Spiceworks Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.14 EasyVista
2.14.1 Business Overview
2.14.2 Service Desk Solutions Type and Applications
2.14.2.1 Product A
2.14.2.2 Product B
2.14.3 EasyVista Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
2.15 Wolken
2.15.1 Business Overview
2.15.2 Service Desk Solutions Type and Applications
2.15.2.1 Product A
2.15.2.2 Product B
2.15.3 Wolken Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
3 GLOBAL SERVICE DESK SOLUTIONS MARKET COMPETITION, BY PLAYERS
3.1 Global Service Desk Solutions Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 Service Desk Solutions Players Market Share
3.2.2 Top 10 Service Desk Solutions Players Market Share
3.3 Market Competition Trend
4 GLOBAL SERVICE DESK SOLUTIONS MARKET SIZE BY REGIONS
4.1 Global Service Desk Solutions Revenue and Market Share by Regions
4.2 North America Service Desk Solutions Revenue and Growth Rate (2013-2018)
4.3 Europe Service Desk Solutions Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Service Desk Solutions Revenue and Growth Rate (2013-2018)
4.5 South America Service Desk Solutions Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Service Desk Solutions Revenue and Growth Rate (2013-2018)
5 NORTH AMERICA SERVICE DESK SOLUTIONS REVENUE BY COUNTRIES
5.1 North America Service Desk Solutions Revenue by Countries (2013-2018)
5.2 USA Service Desk Solutions Revenue and Growth Rate (2013-2018)
5.3 Canada Service Desk Solutions Revenue and Growth Rate (2013-2018)
5.4 Mexico Service Desk Solutions Revenue and Growth Rate (2013-2018)
6 EUROPE SERVICE DESK SOLUTIONS REVENUE BY COUNTRIES
6.1 Europe Service Desk Solutions Revenue by Countries (2013-2018)
6.2 Germany Service Desk Solutions Revenue and Growth Rate (2013-2018)
6.3 UK Service Desk Solutions Revenue and Growth Rate (2013-2018)
6.4 France Service Desk Solutions Revenue and Growth Rate (2013-2018)
6.5 Russia Service Desk Solutions Revenue and Growth Rate (2013-2018)
6.6 Italy Service Desk Solutions Revenue and Growth Rate (2013-2018)
7 ASIA-PACIFIC SERVICE DESK SOLUTIONS REVENUE BY COUNTRIES
7.1 Asia-Pacific Service Desk Solutions Revenue by Countries (2013-2018)
7.2 China Service Desk Solutions Revenue and Growth Rate (2013-2018)
7.3 Japan Service Desk Solutions Revenue and Growth Rate (2013-2018)
7.4 Korea Service Desk Solutions Revenue and Growth Rate (2013-2018)
7.5 India Service Desk Solutions Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Service Desk Solutions Revenue and Growth Rate (2013-2018)
8 SOUTH AMERICA SERVICE DESK SOLUTIONS REVENUE BY COUNTRIES
8.1 South America Service Desk Solutions Revenue by Countries (2013-2018)
8.2 Brazil Service Desk Solutions Revenue and Growth Rate (2013-2018)
8.3 Argentina Service Desk Solutions Revenue and Growth Rate (2013-2018)
8.4 Colombia Service Desk Solutions Revenue and Growth Rate (2013-2018)
9 MIDDLE EAST AND AFRICA REVENUE SERVICE DESK SOLUTIONS BY COUNTRIES
9.1 Middle East and Africa Service Desk Solutions Revenue by Countries (2013-2018)
9.2 Saudi Arabia Service Desk Solutions Revenue and Growth Rate (2013-2018)
9.3 UAE Service Desk Solutions Revenue and Growth Rate (2013-2018)
9.4 Egypt Service Desk Solutions Revenue and Growth Rate (2013-2018)
9.5 Nigeria Service Desk Solutions Revenue and Growth Rate (2013-2018)
9.6 South Africa Service Desk Solutions Revenue and Growth Rate (2013-2018)
10 GLOBAL SERVICE DESK SOLUTIONS MARKET SEGMENT BY TYPE
10.1 Global Service Desk Solutions Revenue and Market Share by Type (2013-2018)
10.2 Global Service Desk Solutions Market Forecast by Type (2018-2023)
10.3 Cloud based Revenue Growth Rate (2013-2023)
10.4 On Premise Revenue Growth Rate (2013-2023)
11 GLOBAL SERVICE DESK SOLUTIONS MARKET SEGMENT BY APPLICATION
11.1 Global Service Desk Solutions Revenue Market Share by Application (2013-2018)
11.2 Service Desk Solutions Market Forecast by Application (2018-2023)
11.3 Healthcare Revenue Growth (2013-2018)
11.4 IT support Revenue Growth (2013-2018)
11.5 Education Revenue Growth (2013-2018)
11.6 Others Revenue Growth (2013-2018)
12 GLOBAL SERVICE DESK SOLUTIONS MARKET SIZE FORECAST (2018-2023)
12.1 Global Service Desk Solutions Market Size Forecast (2018-2023)
12.2 Global Service Desk Solutions Market Forecast by Regions (2018-2023)
12.3 North America Service Desk Solutions Revenue Market Forecast (2018-2023)
12.4 Europe Service Desk Solutions Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Service Desk Solutions Revenue Market Forecast (2018-2023)
12.6 South America Service Desk Solutions Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Service Desk Solutions Revenue Market Forecast (2018-2023)
13 RESEARCH FINDINGS AND CONCLUSION
14 APPENDIX
14.1 Methodology
14.2 Data Source
LIST OF TABLES AND FIGURES
Figure Service Desk Solutions Picture
Table Product Specifications of Service Desk Solutions
Table Global Service Desk Solutions and Revenue (Million USD) Market Split by Product Type
Figure Global Service Desk Solutions Revenue Market Share by Types in 2017
Figure Cloud based Picture
Figure On Premise Picture
Table Global Service Desk Solutions Revenue (Million USD) by Application (2013-2023)
Figure Service Desk Solutions Revenue Market Share by Applications in 2017
Figure Healthcare Picture
Figure IT support Picture
Figure Education Picture
Figure Others Picture
Table Global Market Service Desk Solutions Revenue (Million USD) Comparison by Regions 2013-2023
Figure North America Service Desk Solutions Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe Service Desk Solutions Revenue (Million USD) and Growth Rate (2013-2023)
Figure Asia-Pacific Service Desk Solutions Revenue (Million USD) and Growth Rate (2013-2023)
Figure South America Service Desk Solutions Revenue (Million USD) and Growth Rate (2013-2023)
Figure Middle East and Africa Service Desk Solutions Revenue (Million USD) and Growth Rate (2013-2023)
Figure Global Service Desk Solutions Revenue (Million USD) and Growth Rate (2013-2023)
Table Samanage Basic Information, Manufacturing Base and Competitors
Table Samanage Service Desk Solutions Type and Applications
Table Samanage Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Freshservice Basic Information, Manufacturing Base and Competitors
Table Freshservice Service Desk Solutions Type and Applications
Table Freshservice Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table ManageEngine ServiceDesk Basic Information, Manufacturing Base and Competitors
Table ManageEngine ServiceDesk Service Desk Solutions Type and Applications
Table ManageEngine ServiceDesk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table JIRA Service Desk Basic Information, Manufacturing Base and Competitors
Table JIRA Service Desk Service Desk Solutions Type and Applications
Table JIRA Service Desk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Zendesk Basic Information, Manufacturing Base and Competitors
Table Zendesk Service Desk Solutions Type and Applications
Table Zendesk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Track-It! Basic Information, Manufacturing Base and Competitors
Table Track-It! Service Desk Solutions Type and Applications
Table Track-It! Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table BMC Remedy 9 Basic Information, Manufacturing Base and Competitors
Table BMC Remedy 9 Service Desk Solutions Type and Applications
Table BMC Remedy 9 Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Cherwell IT Service Management Basic Information, Manufacturing Base and Competitors
Table Cherwell IT Service Management Service Desk Solutions Type and Applications
Table Cherwell IT Service Management Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Agiloft Basic Information, Manufacturing Base and Competitors
Table Agiloft Service Desk Solutions Type and Applications
Table Agiloft Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Re:Desk Basic Information, Manufacturing Base and Competitors
Table Re:Desk Service Desk Solutions Type and Applications
Table Re:Desk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table ServiceNow Basic Information, Manufacturing Base and Competitors
Table ServiceNow Service Desk Solutions Type and Applications
Table ServiceNow Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table GoToAssist Basic Information, Manufacturing Base and Competitors
Table GoToAssist Service Desk Solutions Type and Applications
Table GoToAssist Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Spiceworks Basic Information, Manufacturing Base and Competitors
Table Spiceworks Service Desk Solutions Type and Applications
Table Spiceworks Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table EasyVista Basic Information, Manufacturing Base and Competitors
Table EasyVista Service Desk Solutions Type and Applications
Table EasyVista Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Wolken Basic Information, Manufacturing Base and Competitors
Table Wolken Service Desk Solutions Type and Applications
Table Wolken Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Global Service Desk Solutions Revenue (Million USD) by Players (2013-2018)
Table Global Service Desk Solutions Revenue Share by Players (2013-2018)
Figure Global Service Desk Solutions Revenue Share by Players in 2016
Figure Global Service Desk Solutions Revenue Share by Players in 2017
Figure Global Top 5 Players Service Desk Solutions Revenue Market Share in 2017
Figure Global Top 10 Players Service Desk Solutions Revenue Market Share in 2017
Figure Global Service Desk Solutions Revenue (Million USD) and Growth Rate (%) (2013-2018)
Table Global Service Desk Solutions Revenue (Million USD) by Regions (2013-2018)
Table Global Service Desk Solutions Revenue Market Share by Regions (2013-2018)
Figure Global Service Desk Solutions Revenue Market Share by Regions (2013-2018)
Figure Global Service Desk Solutions Revenue Market Share by Regions in 2017
Figure North America Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Europe Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Asia-Pacific Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure South America Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Middle East and Africa Service Desk Solutions Revenue and Growth Rate (2013-2018)
Table North America Service Desk Solutions Revenue by Countries (2013-2018)
Table North America Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure North America Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure North America Service Desk Solutions Revenue Market Share by Countries in 2017
Figure USA Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Canada Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Mexico Service Desk Solutions Revenue and Growth Rate (2013-2018)
Table Europe Service Desk Solutions Revenue (Million USD) by Countries (2013-2018)
Figure Europe Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure Europe Service Desk Solutions Revenue Market Share by Countries in 2017
Figure Germany Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure UK Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure France Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Russia Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Italy Service Desk Solutions Revenue and Growth Rate (2013-2018)
Table Asia-Pacific Service Desk Solutions Revenue (Million USD) by Countries (2013-2018)
Figure Asia-Pacific Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure Asia-Pacific Service Desk Solutions Revenue Market Share by Countries in 2017
Figure China Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Japan Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Korea Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure India Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Southeast Asia Service Desk Solutions Revenue and Growth Rate (2013-2018)
Table South America Service Desk Solutions Revenue by Countries (2013-2018)
Table South America Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure South America Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure South America Service Desk Solutions Revenue Market Share by Countries in 2017
Figure Brazil Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Argentina Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Colombia Service Desk Solutions Revenue and Growth Rate (2013-2018)
Table Middle East and Africa Service Desk Solutions Revenue (Million USD) by Countries (2013-2018)
Table Middle East and Africa Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Service Desk Solutions Revenue Market Share by Countries in 2017
Figure Saudi Arabia Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure UAE Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Egypt Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Nigeria Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure South Africa Service Desk Solutions Revenue and Growth Rate (2013-2018)
Table Global Service Desk Solutions Revenue (Million USD) by Type (2013-2018)
Table Global Service Desk Solutions Revenue Share by Type (2013-2018)
Figure Global Service Desk Solutions Revenue Share by Type (2013-2018)
Figure Global Service Desk Solutions Revenue Share by Type in 2017
Table Global Service Desk Solutions Revenue Forecast by Type (2018-2023)
Figure Global Service Desk Solutions Market Share Forecast by Type (2018-2023)
Figure Global Cloud based Revenue Growth Rate (2013-2018)
Figure Global On Premise Revenue Growth Rate (2013-2018)
Table Global Service Desk Solutions Revenue by Application (2013-2018)
Table Global Service Desk Solutions Revenue Share by Application (2013-2018)
Figure Global Service Desk Solutions Revenue Share by Application (2013-2018)
Figure Global Service Desk Solutions Revenue Share by Application in 2017
Table Global Service Desk Solutions Revenue Forecast by Application (2018-2023)
Figure Global Service Desk Solutions Market Share Forecast by Application (2018-2023)
Figure Global Healthcare Revenue Growth Rate (2013-2018)
Figure Global IT support Revenue Growth Rate (2013-2018)
Figure Global Education Revenue Growth Rate (2013-2018)
Figure Global Others Revenue Growth Rate (2013-2018)
Figure Global Service Desk Solutions Revenue (Million USD) and Growth Rate Forecast (2018 -2023)
Table Global Service Desk Solutions Revenue (Million USD) Forecast by Regions (2018-2023)
Figure Global Service Desk Solutions Revenue Market Share Forecast by Regions (2018-2023)
Figure North America Service Desk Solutions Revenue Market Forecast (2018-2023)
Figure Europe Service Desk Solutions Revenue Market Forecast (2018-2023)
Figure Asia-Pacific Service Desk Solutions Revenue Market Forecast (2018-2023)
Figure South America Service Desk Solutions Revenue Market Forecast (2018-2023)
Figure Middle East and Africa Service Desk Solutions Revenue Market Forecast (2018-2023)
Figure Service Desk Solutions Picture
Table Product Specifications of Service Desk Solutions
Table Global Service Desk Solutions and Revenue (Million USD) Market Split by Product Type
Figure Global Service Desk Solutions Revenue Market Share by Types in 2017
Figure Cloud based Picture
Figure On Premise Picture
Table Global Service Desk Solutions Revenue (Million USD) by Application (2013-2023)
Figure Service Desk Solutions Revenue Market Share by Applications in 2017
Figure Healthcare Picture
Figure IT support Picture
Figure Education Picture
Figure Others Picture
Table Global Market Service Desk Solutions Revenue (Million USD) Comparison by Regions 2013-2023
Figure North America Service Desk Solutions Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe Service Desk Solutions Revenue (Million USD) and Growth Rate (2013-2023)
Figure Asia-Pacific Service Desk Solutions Revenue (Million USD) and Growth Rate (2013-2023)
Figure South America Service Desk Solutions Revenue (Million USD) and Growth Rate (2013-2023)
Figure Middle East and Africa Service Desk Solutions Revenue (Million USD) and Growth Rate (2013-2023)
Figure Global Service Desk Solutions Revenue (Million USD) and Growth Rate (2013-2023)
Table Samanage Basic Information, Manufacturing Base and Competitors
Table Samanage Service Desk Solutions Type and Applications
Table Samanage Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Freshservice Basic Information, Manufacturing Base and Competitors
Table Freshservice Service Desk Solutions Type and Applications
Table Freshservice Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table ManageEngine ServiceDesk Basic Information, Manufacturing Base and Competitors
Table ManageEngine ServiceDesk Service Desk Solutions Type and Applications
Table ManageEngine ServiceDesk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table JIRA Service Desk Basic Information, Manufacturing Base and Competitors
Table JIRA Service Desk Service Desk Solutions Type and Applications
Table JIRA Service Desk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Zendesk Basic Information, Manufacturing Base and Competitors
Table Zendesk Service Desk Solutions Type and Applications
Table Zendesk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Track-It! Basic Information, Manufacturing Base and Competitors
Table Track-It! Service Desk Solutions Type and Applications
Table Track-It! Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table BMC Remedy 9 Basic Information, Manufacturing Base and Competitors
Table BMC Remedy 9 Service Desk Solutions Type and Applications
Table BMC Remedy 9 Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Cherwell IT Service Management Basic Information, Manufacturing Base and Competitors
Table Cherwell IT Service Management Service Desk Solutions Type and Applications
Table Cherwell IT Service Management Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Agiloft Basic Information, Manufacturing Base and Competitors
Table Agiloft Service Desk Solutions Type and Applications
Table Agiloft Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Re:Desk Basic Information, Manufacturing Base and Competitors
Table Re:Desk Service Desk Solutions Type and Applications
Table Re:Desk Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table ServiceNow Basic Information, Manufacturing Base and Competitors
Table ServiceNow Service Desk Solutions Type and Applications
Table ServiceNow Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table GoToAssist Basic Information, Manufacturing Base and Competitors
Table GoToAssist Service Desk Solutions Type and Applications
Table GoToAssist Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Spiceworks Basic Information, Manufacturing Base and Competitors
Table Spiceworks Service Desk Solutions Type and Applications
Table Spiceworks Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table EasyVista Basic Information, Manufacturing Base and Competitors
Table EasyVista Service Desk Solutions Type and Applications
Table EasyVista Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Wolken Basic Information, Manufacturing Base and Competitors
Table Wolken Service Desk Solutions Type and Applications
Table Wolken Service Desk Solutions Revenue, Gross Margin and Market Share (2016-2017)
Table Global Service Desk Solutions Revenue (Million USD) by Players (2013-2018)
Table Global Service Desk Solutions Revenue Share by Players (2013-2018)
Figure Global Service Desk Solutions Revenue Share by Players in 2016
Figure Global Service Desk Solutions Revenue Share by Players in 2017
Figure Global Top 5 Players Service Desk Solutions Revenue Market Share in 2017
Figure Global Top 10 Players Service Desk Solutions Revenue Market Share in 2017
Figure Global Service Desk Solutions Revenue (Million USD) and Growth Rate (%) (2013-2018)
Table Global Service Desk Solutions Revenue (Million USD) by Regions (2013-2018)
Table Global Service Desk Solutions Revenue Market Share by Regions (2013-2018)
Figure Global Service Desk Solutions Revenue Market Share by Regions (2013-2018)
Figure Global Service Desk Solutions Revenue Market Share by Regions in 2017
Figure North America Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Europe Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Asia-Pacific Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure South America Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Middle East and Africa Service Desk Solutions Revenue and Growth Rate (2013-2018)
Table North America Service Desk Solutions Revenue by Countries (2013-2018)
Table North America Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure North America Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure North America Service Desk Solutions Revenue Market Share by Countries in 2017
Figure USA Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Canada Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Mexico Service Desk Solutions Revenue and Growth Rate (2013-2018)
Table Europe Service Desk Solutions Revenue (Million USD) by Countries (2013-2018)
Figure Europe Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure Europe Service Desk Solutions Revenue Market Share by Countries in 2017
Figure Germany Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure UK Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure France Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Russia Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Italy Service Desk Solutions Revenue and Growth Rate (2013-2018)
Table Asia-Pacific Service Desk Solutions Revenue (Million USD) by Countries (2013-2018)
Figure Asia-Pacific Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure Asia-Pacific Service Desk Solutions Revenue Market Share by Countries in 2017
Figure China Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Japan Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Korea Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure India Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Southeast Asia Service Desk Solutions Revenue and Growth Rate (2013-2018)
Table South America Service Desk Solutions Revenue by Countries (2013-2018)
Table South America Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure South America Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure South America Service Desk Solutions Revenue Market Share by Countries in 2017
Figure Brazil Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Argentina Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Colombia Service Desk Solutions Revenue and Growth Rate (2013-2018)
Table Middle East and Africa Service Desk Solutions Revenue (Million USD) by Countries (2013-2018)
Table Middle East and Africa Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Service Desk Solutions Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Service Desk Solutions Revenue Market Share by Countries in 2017
Figure Saudi Arabia Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure UAE Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Egypt Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure Nigeria Service Desk Solutions Revenue and Growth Rate (2013-2018)
Figure South Africa Service Desk Solutions Revenue and Growth Rate (2013-2018)
Table Global Service Desk Solutions Revenue (Million USD) by Type (2013-2018)
Table Global Service Desk Solutions Revenue Share by Type (2013-2018)
Figure Global Service Desk Solutions Revenue Share by Type (2013-2018)
Figure Global Service Desk Solutions Revenue Share by Type in 2017
Table Global Service Desk Solutions Revenue Forecast by Type (2018-2023)
Figure Global Service Desk Solutions Market Share Forecast by Type (2018-2023)
Figure Global Cloud based Revenue Growth Rate (2013-2018)
Figure Global On Premise Revenue Growth Rate (2013-2018)
Table Global Service Desk Solutions Revenue by Application (2013-2018)
Table Global Service Desk Solutions Revenue Share by Application (2013-2018)
Figure Global Service Desk Solutions Revenue Share by Application (2013-2018)
Figure Global Service Desk Solutions Revenue Share by Application in 2017
Table Global Service Desk Solutions Revenue Forecast by Application (2018-2023)
Figure Global Service Desk Solutions Market Share Forecast by Application (2018-2023)
Figure Global Healthcare Revenue Growth Rate (2013-2018)
Figure Global IT support Revenue Growth Rate (2013-2018)
Figure Global Education Revenue Growth Rate (2013-2018)
Figure Global Others Revenue Growth Rate (2013-2018)
Figure Global Service Desk Solutions Revenue (Million USD) and Growth Rate Forecast (2018 -2023)
Table Global Service Desk Solutions Revenue (Million USD) Forecast by Regions (2018-2023)
Figure Global Service Desk Solutions Revenue Market Share Forecast by Regions (2018-2023)
Figure North America Service Desk Solutions Revenue Market Forecast (2018-2023)
Figure Europe Service Desk Solutions Revenue Market Forecast (2018-2023)
Figure Asia-Pacific Service Desk Solutions Revenue Market Forecast (2018-2023)
Figure South America Service Desk Solutions Revenue Market Forecast (2018-2023)
Figure Middle East and Africa Service Desk Solutions Revenue Market Forecast (2018-2023)