Global Outsourced Call Centers (Outsourced Contact Centers) Market 2018 by Manufacturers, Countries, Type and Application, Forecast to 2023
In today?s business parlance, outsourcing refers to the practice of outsourcing non-core business functions of an organization to a third party business process outsourcing (BPO) services provider. Similarly, call center outsourcing is the process of contracting the management of voice based customer service processes to specialized call center outsourcing companies. Contact centers defined simply are workplaces wherein human agents receive or make outgoing telephone calls to existing or prospective customers of a company. Outsourced contact centers are specialized contact center outsourcing companies that manage inbound or outbound call center processes for their clients.
SCOPE OF THE REPORT:
The market is growing at a very rapid pace and with rise in technological innovation, competition and M&A activities in the industry many local and regional vendors are offering specific application products for varied end-users. The industry is expected to remain innovation-led, with frequent acquisitions and strategic alliances adopted as the key strategies by the players to increase their industry presence.
The global Outsourced Call Centers (Outsourced Contact Centers) market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Outsourced Call Centers (Outsourced Contact Centers).
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
This report studies the Outsourced Call Centers (Outsourced Contact Centers) market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Outsourced Call Centers (Outsourced Contact Centers) market by product type and applications/end industries.
Market Segment by Companies, this report covers
SCOPE OF THE REPORT:
The market is growing at a very rapid pace and with rise in technological innovation, competition and M&A activities in the industry many local and regional vendors are offering specific application products for varied end-users. The industry is expected to remain innovation-led, with frequent acquisitions and strategic alliances adopted as the key strategies by the players to increase their industry presence.
The global Outsourced Call Centers (Outsourced Contact Centers) market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Outsourced Call Centers (Outsourced Contact Centers).
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
This report studies the Outsourced Call Centers (Outsourced Contact Centers) market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Outsourced Call Centers (Outsourced Contact Centers) market by product type and applications/end industries.
Market Segment by Companies, this report covers
- Teleperformance
- Concentrix (Convergys)
- Alorica
- Atento
- Acticall (Sitel)
- Arvato
- Sykes Enterprises
- TeleTech Holdings
- Transcom
- Serco
- HKT Teleservices
- Comdata
- North America (United States, Canada and Mexico)
- Europe (Germany, France, UK, Russia and Italy)
- Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
- South America (Brazil, Argentina, Colombia)
- Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
- On-Premise CCO
- Cloud-based CCO
- Telecom & IT
- BFSI
- Healthcare & Life Sciences
- Government & Public
- Retail & Consumer Goods
- Others
1 OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) MARKET OVERVIEW
1.1 Product Overview and Scope of Outsourced Call Centers (Outsourced Contact Centers)
1.2 Classification of Outsourced Call Centers (Outsourced Contact Centers) by Types
1.2.1 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Comparison by Types (2017-2023)
1.2.2 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Types in 2017
1.2.3 On-Premise CCO
1.2.4 Cloud-based CCO
1.3 Global Outsourced Call Centers (Outsourced Contact Centers) Market by Application
1.3.1 Global Outsourced Call Centers (Outsourced Contact Centers) Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 Telecom & IT
1.3.3 BFSI
1.3.4 Healthcare & Life Sciences
1.3.5 Government & Public
1.3.6 Retail & Consumer Goods
1.3.7 Others
1.4 Global Outsourced Call Centers (Outsourced Contact Centers) Market by Regions
1.4.1 Global Outsourced Call Centers (Outsourced Contact Centers) Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) Outsourced Call Centers (Outsourced Contact Centers) Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Outsourced Call Centers (Outsourced Contact Centers) Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Outsourced Call Centers (Outsourced Contact Centers) Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) Outsourced Call Centers (Outsourced Contact Centers) Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Outsourced Call Centers (Outsourced Contact Centers) Status and Prospect (2013-2023)
1.5 Global Market Size of Outsourced Call Centers (Outsourced Contact Centers) (2013-2023)
2 MANUFACTURERS PROFILES
2.1 Teleperformance
2.1.1 Business Overview
2.1.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 Teleperformance Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.2 Concentrix (Convergys)
2.2.1 Business Overview
2.2.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 Concentrix (Convergys) Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.3 Alorica
2.3.1 Business Overview
2.3.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 Alorica Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.4 Atento
2.4.1 Business Overview
2.4.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 Atento Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.5 Acticall (Sitel)
2.5.1 Business Overview
2.5.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 Acticall (Sitel) Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.6 Arvato
2.6.1 Business Overview
2.6.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 Arvato Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.7 Sykes Enterprises
2.7.1 Business Overview
2.7.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 Sykes Enterprises Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.8 TeleTech Holdings
2.8.1 Business Overview
2.8.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 TeleTech Holdings Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.9 Transcom
2.9.1 Business Overview
2.9.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 Transcom Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.10 Serco
2.10.1 Business Overview
2.10.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 Serco Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.11 HKT Teleservices
2.11.1 Business Overview
2.11.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 HKT Teleservices Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.12 Comdata
2.12.1 Business Overview
2.12.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 Comdata Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
3 GLOBAL OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) MARKET COMPETITION, BY PLAYERS
3.1 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 Outsourced Call Centers (Outsourced Contact Centers) Players Market Share
3.2.2 Top 10 Outsourced Call Centers (Outsourced Contact Centers) Players Market Share
3.3 Market Competition Trend
4 GLOBAL OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) MARKET SIZE BY REGIONS
4.1 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue and Market Share by Regions
4.2 North America Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
4.3 Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
4.5 South America Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
5 NORTH AMERICA OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) REVENUE BY COUNTRIES
5.1 North America Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
5.2 USA Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
5.3 Canada Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
5.4 Mexico Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
6 EUROPE OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) REVENUE BY COUNTRIES
6.1 Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
6.2 Germany Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
6.3 UK Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
6.4 France Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
6.5 Russia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
6.6 Italy Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
7 ASIA-PACIFIC OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) REVENUE BY COUNTRIES
7.1 Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
7.2 China Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
7.3 Japan Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
7.4 Korea Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
7.5 India Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
8 SOUTH AMERICA OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) REVENUE BY COUNTRIES
8.1 South America Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
8.2 Brazil Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
8.3 Argentina Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
8.4 Colombia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
9 MIDDLE EAST AND AFRICA REVENUE OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) BY COUNTRIES
9.1 Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
9.2 Saudi Arabia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
9.3 UAE Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
9.4 Egypt Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
9.5 Nigeria Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
9.6 South Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
10 GLOBAL OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) MARKET SEGMENT BY TYPE
10.1 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue and Market Share by Type (2013-2018)
10.2 Global Outsourced Call Centers (Outsourced Contact Centers) Market Forecast by Type (2018-2023)
10.3 On-Premise CCO Revenue Growth Rate (2013-2023)
10.4 Cloud-based CCO Revenue Growth Rate (2013-2023)
11 GLOBAL OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) MARKET SEGMENT BY APPLICATION
11.1 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Application (2013-2018)
11.2 Outsourced Call Centers (Outsourced Contact Centers) Market Forecast by Application (2018-2023)
11.3 Telecom & IT Revenue Growth (2013-2018)
11.4 BFSI Revenue Growth (2013-2018)
11.5 Healthcare & Life Sciences Revenue Growth (2013-2018)
11.6 Government & Public Revenue Growth (2013-2018)
11.7 Retail & Consumer Goods Revenue Growth (2013-2018)
11.8 Others Revenue Growth (2013-2018)
12 GLOBAL OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) MARKET SIZE FORECAST (2018-2023)
12.1 Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Forecast (2018-2023)
12.2 Global Outsourced Call Centers (Outsourced Contact Centers) Market Forecast by Regions (2018-2023)
12.3 North America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
12.4 Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
12.6 South America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
13 RESEARCH FINDINGS AND CONCLUSION
14 APPENDIX
14.1 Methodology
14.2 Data Source
1.1 Product Overview and Scope of Outsourced Call Centers (Outsourced Contact Centers)
1.2 Classification of Outsourced Call Centers (Outsourced Contact Centers) by Types
1.2.1 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Comparison by Types (2017-2023)
1.2.2 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Types in 2017
1.2.3 On-Premise CCO
1.2.4 Cloud-based CCO
1.3 Global Outsourced Call Centers (Outsourced Contact Centers) Market by Application
1.3.1 Global Outsourced Call Centers (Outsourced Contact Centers) Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 Telecom & IT
1.3.3 BFSI
1.3.4 Healthcare & Life Sciences
1.3.5 Government & Public
1.3.6 Retail & Consumer Goods
1.3.7 Others
1.4 Global Outsourced Call Centers (Outsourced Contact Centers) Market by Regions
1.4.1 Global Outsourced Call Centers (Outsourced Contact Centers) Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) Outsourced Call Centers (Outsourced Contact Centers) Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Outsourced Call Centers (Outsourced Contact Centers) Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Outsourced Call Centers (Outsourced Contact Centers) Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) Outsourced Call Centers (Outsourced Contact Centers) Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Outsourced Call Centers (Outsourced Contact Centers) Status and Prospect (2013-2023)
1.5 Global Market Size of Outsourced Call Centers (Outsourced Contact Centers) (2013-2023)
2 MANUFACTURERS PROFILES
2.1 Teleperformance
2.1.1 Business Overview
2.1.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 Teleperformance Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.2 Concentrix (Convergys)
2.2.1 Business Overview
2.2.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 Concentrix (Convergys) Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.3 Alorica
2.3.1 Business Overview
2.3.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 Alorica Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.4 Atento
2.4.1 Business Overview
2.4.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 Atento Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.5 Acticall (Sitel)
2.5.1 Business Overview
2.5.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 Acticall (Sitel) Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.6 Arvato
2.6.1 Business Overview
2.6.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 Arvato Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.7 Sykes Enterprises
2.7.1 Business Overview
2.7.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 Sykes Enterprises Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.8 TeleTech Holdings
2.8.1 Business Overview
2.8.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 TeleTech Holdings Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.9 Transcom
2.9.1 Business Overview
2.9.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 Transcom Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.10 Serco
2.10.1 Business Overview
2.10.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 Serco Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.11 HKT Teleservices
2.11.1 Business Overview
2.11.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 HKT Teleservices Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
2.12 Comdata
2.12.1 Business Overview
2.12.2 Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 Comdata Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
3 GLOBAL OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) MARKET COMPETITION, BY PLAYERS
3.1 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 Outsourced Call Centers (Outsourced Contact Centers) Players Market Share
3.2.2 Top 10 Outsourced Call Centers (Outsourced Contact Centers) Players Market Share
3.3 Market Competition Trend
4 GLOBAL OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) MARKET SIZE BY REGIONS
4.1 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue and Market Share by Regions
4.2 North America Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
4.3 Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
4.5 South America Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
5 NORTH AMERICA OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) REVENUE BY COUNTRIES
5.1 North America Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
5.2 USA Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
5.3 Canada Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
5.4 Mexico Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
6 EUROPE OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) REVENUE BY COUNTRIES
6.1 Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
6.2 Germany Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
6.3 UK Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
6.4 France Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
6.5 Russia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
6.6 Italy Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
7 ASIA-PACIFIC OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) REVENUE BY COUNTRIES
7.1 Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
7.2 China Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
7.3 Japan Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
7.4 Korea Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
7.5 India Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
8 SOUTH AMERICA OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) REVENUE BY COUNTRIES
8.1 South America Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
8.2 Brazil Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
8.3 Argentina Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
8.4 Colombia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
9 MIDDLE EAST AND AFRICA REVENUE OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) BY COUNTRIES
9.1 Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
9.2 Saudi Arabia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
9.3 UAE Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
9.4 Egypt Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
9.5 Nigeria Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
9.6 South Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
10 GLOBAL OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) MARKET SEGMENT BY TYPE
10.1 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue and Market Share by Type (2013-2018)
10.2 Global Outsourced Call Centers (Outsourced Contact Centers) Market Forecast by Type (2018-2023)
10.3 On-Premise CCO Revenue Growth Rate (2013-2023)
10.4 Cloud-based CCO Revenue Growth Rate (2013-2023)
11 GLOBAL OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) MARKET SEGMENT BY APPLICATION
11.1 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Application (2013-2018)
11.2 Outsourced Call Centers (Outsourced Contact Centers) Market Forecast by Application (2018-2023)
11.3 Telecom & IT Revenue Growth (2013-2018)
11.4 BFSI Revenue Growth (2013-2018)
11.5 Healthcare & Life Sciences Revenue Growth (2013-2018)
11.6 Government & Public Revenue Growth (2013-2018)
11.7 Retail & Consumer Goods Revenue Growth (2013-2018)
11.8 Others Revenue Growth (2013-2018)
12 GLOBAL OUTSOURCED CALL CENTERS (OUTSOURCED CONTACT CENTERS) MARKET SIZE FORECAST (2018-2023)
12.1 Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Forecast (2018-2023)
12.2 Global Outsourced Call Centers (Outsourced Contact Centers) Market Forecast by Regions (2018-2023)
12.3 North America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
12.4 Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
12.6 South America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
13 RESEARCH FINDINGS AND CONCLUSION
14 APPENDIX
14.1 Methodology
14.2 Data Source
LIST OF TABLES AND FIGURES
Figure Outsourced Call Centers (Outsourced Contact Centers) Picture
Table Product Specifications of Outsourced Call Centers (Outsourced Contact Centers)
Table Global Outsourced Call Centers (Outsourced Contact Centers) and Revenue (Million USD) Market Split by Product Type
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Types in 2017
Figure On-Premise CCO Picture
Figure Cloud-based CCO Picture
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Application (2013-2023)
Figure Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Applications in 2017
Figure Telecom & IT Picture
Figure BFSI Picture
Figure Healthcare & Life Sciences Picture
Figure Government & Public Picture
Figure Retail & Consumer Goods Picture
Figure Others Picture
Table Global Market Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) Comparison by Regions 2013-2023
Figure North America Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (2013-2023)
Figure Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (2013-2023)
Figure South America Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (2013-2023)
Figure Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (2013-2023)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (2013-2023)
Table Teleperformance Basic Information, Manufacturing Base and Competitors
Table Teleperformance Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Teleperformance Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Concentrix (Convergys) Basic Information, Manufacturing Base and Competitors
Table Concentrix (Convergys) Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Concentrix (Convergys) Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Alorica Basic Information, Manufacturing Base and Competitors
Table Alorica Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Alorica Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Atento Basic Information, Manufacturing Base and Competitors
Table Atento Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Atento Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Acticall (Sitel) Basic Information, Manufacturing Base and Competitors
Table Acticall (Sitel) Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Acticall (Sitel) Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Arvato Basic Information, Manufacturing Base and Competitors
Table Arvato Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Arvato Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Sykes Enterprises Basic Information, Manufacturing Base and Competitors
Table Sykes Enterprises Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Sykes Enterprises Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table TeleTech Holdings Basic Information, Manufacturing Base and Competitors
Table TeleTech Holdings Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table TeleTech Holdings Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Transcom Basic Information, Manufacturing Base and Competitors
Table Transcom Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Transcom Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Serco Basic Information, Manufacturing Base and Competitors
Table Serco Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Serco Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table HKT Teleservices Basic Information, Manufacturing Base and Competitors
Table HKT Teleservices Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table HKT Teleservices Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Comdata Basic Information, Manufacturing Base and Competitors
Table Comdata Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Comdata Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Players (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Players (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Players in 2016
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Players in 2017
Figure Global Top 5 Players Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share in 2017
Figure Global Top 10 Players Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share in 2017
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (%) (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Regions (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Regions (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Regions (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Regions in 2017
Figure North America Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure South America Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Table North America Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
Table North America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure North America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure North America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries in 2017
Figure USA Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Canada Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Mexico Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Table Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Countries (2013-2018)
Figure Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries in 2017
Figure Germany Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure UK Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure France Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Russia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Italy Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Table Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Countries (2013-2018)
Figure Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries in 2017
Figure China Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Japan Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Korea Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure India Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Southeast Asia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Table South America Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
Table South America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure South America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure South America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries in 2017
Figure Brazil Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Argentina Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Colombia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Table Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Countries (2013-2018)
Table Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries in 2017
Figure Saudi Arabia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure UAE Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Egypt Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Nigeria Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure South Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Type (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Type (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Type (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Type in 2017
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Forecast by Type (2018-2023)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Market Share Forecast by Type (2018-2023)
Figure Global On-Premise CCO Revenue Growth Rate (2013-2018)
Figure Global Cloud-based CCO Revenue Growth Rate (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue by Application (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Application (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Application (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Application in 2017
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Forecast by Application (2018-2023)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Market Share Forecast by Application (2018-2023)
Figure Global Telecom & IT Revenue Growth Rate (2013-2018)
Figure Global BFSI Revenue Growth Rate (2013-2018)
Figure Global Healthcare & Life Sciences Revenue Growth Rate (2013-2018)
Figure Global Government & Public Revenue Growth Rate (2013-2018)
Figure Global Retail & Consumer Goods Revenue Growth Rate (2013-2018)
Figure Global Others Revenue Growth Rate (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate Forecast (2018 -2023)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) Forecast by Regions (2018-2023)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share Forecast by Regions (2018-2023)
Figure North America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
Figure Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
Figure Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
Figure South America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
Figure Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
Figure Outsourced Call Centers (Outsourced Contact Centers) Picture
Table Product Specifications of Outsourced Call Centers (Outsourced Contact Centers)
Table Global Outsourced Call Centers (Outsourced Contact Centers) and Revenue (Million USD) Market Split by Product Type
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Types in 2017
Figure On-Premise CCO Picture
Figure Cloud-based CCO Picture
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Application (2013-2023)
Figure Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Applications in 2017
Figure Telecom & IT Picture
Figure BFSI Picture
Figure Healthcare & Life Sciences Picture
Figure Government & Public Picture
Figure Retail & Consumer Goods Picture
Figure Others Picture
Table Global Market Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) Comparison by Regions 2013-2023
Figure North America Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (2013-2023)
Figure Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (2013-2023)
Figure South America Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (2013-2023)
Figure Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (2013-2023)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (2013-2023)
Table Teleperformance Basic Information, Manufacturing Base and Competitors
Table Teleperformance Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Teleperformance Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Concentrix (Convergys) Basic Information, Manufacturing Base and Competitors
Table Concentrix (Convergys) Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Concentrix (Convergys) Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Alorica Basic Information, Manufacturing Base and Competitors
Table Alorica Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Alorica Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Atento Basic Information, Manufacturing Base and Competitors
Table Atento Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Atento Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Acticall (Sitel) Basic Information, Manufacturing Base and Competitors
Table Acticall (Sitel) Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Acticall (Sitel) Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Arvato Basic Information, Manufacturing Base and Competitors
Table Arvato Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Arvato Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Sykes Enterprises Basic Information, Manufacturing Base and Competitors
Table Sykes Enterprises Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Sykes Enterprises Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table TeleTech Holdings Basic Information, Manufacturing Base and Competitors
Table TeleTech Holdings Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table TeleTech Holdings Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Transcom Basic Information, Manufacturing Base and Competitors
Table Transcom Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Transcom Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Serco Basic Information, Manufacturing Base and Competitors
Table Serco Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Serco Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table HKT Teleservices Basic Information, Manufacturing Base and Competitors
Table HKT Teleservices Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table HKT Teleservices Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Comdata Basic Information, Manufacturing Base and Competitors
Table Comdata Outsourced Call Centers (Outsourced Contact Centers) Type and Applications
Table Comdata Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2016-2017)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Players (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Players (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Players in 2016
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Players in 2017
Figure Global Top 5 Players Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share in 2017
Figure Global Top 10 Players Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share in 2017
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate (%) (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Regions (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Regions (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Regions (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Regions in 2017
Figure North America Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure South America Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Table North America Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
Table North America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure North America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure North America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries in 2017
Figure USA Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Canada Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Mexico Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Table Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Countries (2013-2018)
Figure Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries in 2017
Figure Germany Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure UK Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure France Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Russia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Italy Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Table Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Countries (2013-2018)
Figure Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries in 2017
Figure China Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Japan Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Korea Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure India Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Southeast Asia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Table South America Outsourced Call Centers (Outsourced Contact Centers) Revenue by Countries (2013-2018)
Table South America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure South America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure South America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries in 2017
Figure Brazil Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Argentina Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Colombia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Table Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Countries (2013-2018)
Table Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Countries in 2017
Figure Saudi Arabia Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure UAE Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Egypt Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure Nigeria Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Figure South Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue and Growth Rate (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) by Type (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Type (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Type (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Type in 2017
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Forecast by Type (2018-2023)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Market Share Forecast by Type (2018-2023)
Figure Global On-Premise CCO Revenue Growth Rate (2013-2018)
Figure Global Cloud-based CCO Revenue Growth Rate (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue by Application (2013-2018)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Application (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Application (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Share by Application in 2017
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Forecast by Application (2018-2023)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Market Share Forecast by Application (2018-2023)
Figure Global Telecom & IT Revenue Growth Rate (2013-2018)
Figure Global BFSI Revenue Growth Rate (2013-2018)
Figure Global Healthcare & Life Sciences Revenue Growth Rate (2013-2018)
Figure Global Government & Public Revenue Growth Rate (2013-2018)
Figure Global Retail & Consumer Goods Revenue Growth Rate (2013-2018)
Figure Global Others Revenue Growth Rate (2013-2018)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) and Growth Rate Forecast (2018 -2023)
Table Global Outsourced Call Centers (Outsourced Contact Centers) Revenue (Million USD) Forecast by Regions (2018-2023)
Figure Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share Forecast by Regions (2018-2023)
Figure North America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
Figure Europe Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
Figure Asia-Pacific Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
Figure South America Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
Figure Middle East and Africa Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Forecast (2018-2023)
