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Global Multi-Vendor Support Services Market Size study & Forecast, by Service Type (hardware, software), by Application (finance, human resource, IT management, sales & marketing), by Organization Size (small, medium, and large), by End-User (manufacturing, healthcare, IT & telecom, BFSI) and Regional Analysis, 2022-2029

April 2023 | 200 pages | ID: G5E6DE40DB5BEN
Bizwit Research & Consulting LLP

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Global Multi-Vendor Support Services Market is valued at approximately USD 56.85 billion in 2021 and is anticipated to grow with a healthy growth rate of more than 2.52% over the forecast period 2022-2029. Multi-vendor support service can be defined as a system of services which assists in the planning and management of outsourced IT services. Moreover, the multi-vendor support service system is intended to support business organizations in the management and monitoring of the exposure to risk caused by third-party service providers. Additionally, multi-vendor IT support service systems offer real-time visibility of the controls and risks associated with IT-related services as well as automate and simplify the supplier management lifecycle. The increasing adoption of cloud applications & services and growing expansion of IT outsourcing industry are key factors driving the market growth.

The rising adoption of cloud applications & services is contributing towards the growth of the Global Multi-Vendor Support Services Market. For instance – as per Statista – in 2021, the global cloud applications market was valued at USD 133.6 billion, and the market is projected to reach USD 168.6 billion by 2025. Another key factor accelerating the global market space is growing expansion of IT outsourcing industry worldwide. For instance – as per Statista – as of 2023, revenue in the global IT Outsourcing segment is estimated at USD 430.50 billion, and the revenue is projected to show an annual growth rate of 8.07% between 2023 & 2027, to reach a market volume of USD 587.30 billion by 2027. Also, growing use of centralized support services and rising emergence of machine learning and artificial intelligence technologies would create a lucrative growth prospectus for the market over the forecast period. However, privacy and data security issues stifle the market growth throughout the forecast period of 2022-2029.

The key regions considered for the Global Multi-Vendor Support Services Market study include Asia Pacific, North America, Europe, Latin America, and Rest of the World. North America dominated the market in terms of revenue, owing to the dominance of leading market players and increasing adoption of IT outsourcing services in the region. Whereas Asia Pacific is expected to grow with the highest CAGR during the forecast period, owing to factors such as rising expansion of business process outsourcing industry as well as increasing penetration of leading market players in the region.

Major market players included in this report are:
Hitachi Limited
IBM
Lenovo Group Ltd.
Dell Technologies
NEC Corporation
HP Inc.
Fujitsu Ltd.
Symantec
AbTech Technologies
NortonLifeLock Inc.

Recent Developments in the Market:
In January 2021, CDS, one of the leading providers of multi-vendor services (MVS) for data centers launched its new Raytrix MVS platform, a comprehensive set of applications that extend the useful life of storage, server and network infrastructure.

Global Multi-Vendor Support Services Market Report Scope:
Historical Data 2019-2020-2021
Base Year for Estimation 2021
Forecast period 2022-2029
Report Coverage Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
Segments Covered Service Type, Application, Organization Size, End-User, Region
Regional Scope North America; Europe; Asia Pacific; Latin America; Rest of the World
Customization Scope Free report customization (equivalent up to 8 analyst’s working hours) with purchase. Addition or alteration to country, regional & segment scope*

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within countries involved in the study.

The report also caters detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, it also incorporates potential opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Service Type
Hardware
Software

By Application
Finance
Human resource
IT management
sales & marketing

By Organization Size
Small
medium, and large

By End-User
Manufacturing
Healthcare
IT and Telecom
BFSI

By Region:
North America
U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
ROE
Asia Pacific
China
India
Japan
Australia
South Korea
RoAPAC
Latin America
Brazil
Mexico
RoLA
Rest of the World
CHAPTER 1. EXECUTIVE SUMMARY

1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2019-2029 (USD Billion)
  1.2.1. Multi-Vendor Support Services Market, by Region, 2019-2029 (USD Billion)
  1.2.2. Multi-Vendor Support Services Market, by Service Type, 2019-2029 (USD Billion)
  1.2.3. Multi-Vendor Support Services Market, by Application, 2019-2029 (USD Billion)
  1.2.4. Multi-Vendor Support Services Market, by Organization Size, 2019-2029 (USD Billion)
  1.2.5. Multi-Vendor Support Services Market, by End-User, 2019-2029 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption

CHAPTER 2. GLOBAL MULTI-VENDOR SUPPORT SERVICES MARKET DEFINITION AND SCOPE

2.1. Objective of the Study
2.2. Market Definition & Scope
  2.2.1. Scope of the Study
  2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates

CHAPTER 3. GLOBAL MULTI-VENDOR SUPPORT SERVICES MARKET DYNAMICS

3.1. Multi-Vendor Support Services Market Impact Analysis (2019-2029)
  3.1.1. Market Drivers
    3.1.1.1. Increasing adoption of cloud application & services
    3.1.1.2. Growing expansion of IT outsourcing industry
  3.1.2. Market Challenges
    3.1.2.1. Privacy and security issues
  3.1.3. Market Opportunities
    3.1.3.1. Growing use of centralized support services
    3.1.3.2. Rising emergence of machine learning and artificial intelligence technologies

CHAPTER 4. GLOBAL MULTI-VENDOR SUPPORT SERVICES MARKET INDUSTRY ANALYSIS

4.1. Porter’s 5 Force Model
  4.1.1. Bargaining Power of Suppliers
  4.1.2. Bargaining Power of Buyers
  4.1.3. Threat of New Entrants
  4.1.4. Threat of Substitutes
  4.1.5. Competitive Rivalry
4.2. Futuristic Approach to Porter’s 5 Force Model (2019-2029)
4.3. PEST Analysis
  4.3.1. Political
  4.3.2. Economical
  4.3.3. Social
  4.3.4. Technological
4.4. Top investment opportunity
4.5. Top winning strategies
4.6. Industry Experts Prospective
4.7. Analyst Recommendation & Conclusion

CHAPTER 5. RISK ASSESSMENT: COVID-19 IMPACT

5.1. Assessment of the overall impact of COVID-19 on the industry
5.2. Pre COVID-19 and post COVID-19 Market scenario

CHAPTER 6. GLOBAL MULTI-VENDOR SUPPORT SERVICES MARKET, BY SERVICE TYPE

6.1. Market Snapshot
6.2. Global Multi-Vendor Support Services Market by Service Type, Performance - Potential Analysis
6.3. Global Multi-Vendor Support Services Market Estimates & Forecasts by Service Type 2019-2029 (USD Billion)
6.4. Multi-Vendor Support Services Market, Sub Segment Analysis
  6.4.1. Hardware
  6.4.2. Software

CHAPTER 7. GLOBAL MULTI-VENDOR SUPPORT SERVICES MARKET, BY APPLICATION

7.1. Market Snapshot
7.2. Global Multi-Vendor Support Services Market by Application, Performance - Potential Analysis
7.3. Global Multi-Vendor Support Services Market Estimates & Forecasts by Application 2019-2029 (USD Billion)
7.4. Multi-Vendor Support Services Market, Sub Segment Analysis
  7.4.1. Finance
  7.4.2. Human resource
  7.4.3. IT management
  7.4.4. sales & marketing

CHAPTER 8. GLOBAL MULTI-VENDOR SUPPORT SERVICES MARKET, BY ORGANIZATION SIZE

8.1. Market Snapshot
8.2. Global Multi-Vendor Support Services Market by Organization Size, Performance - Potential Analysis
8.3. Global Multi-Vendor Support Services Market Estimates & Forecasts by Organization Size 2019-2029 (USD Billion)
8.4. Multi-Vendor Support Services Market, Sub Segment Analysis
  8.4.1. Small
  8.4.2. Medium, and large

CHAPTER 9. GLOBAL MULTI-VENDOR SUPPORT SERVICES MARKET, BY END-USER

9.1. Market Snapshot
9.2. Global Multi-Vendor Support Services Market by End-User, Performance - Potential Analysis
9.3. Global Multi-Vendor Support Services Market Estimates & Forecasts by End-User 2019-2029 (USD Billion)
9.4. Multi-Vendor Support Services Market, Sub Segment Analysis
  9.4.1. Manufacturing
  9.4.2. Healthcare
  9.4.3. IT and Telecom
  9.4.4. BFSI

CHAPTER 10. GLOBAL MULTI-VENDOR SUPPORT SERVICES MARKET, REGIONAL ANALYSIS

10.1. Multi-Vendor Support Services Market, Regional Market Snapshot
10.2. North America Multi-Vendor Support Services Market
  10.2.1. U.S. Multi-Vendor Support Services Market
    10.2.1.1. Service Type breakdown estimates & forecasts, 2019-2029
    10.2.1.2. Application breakdown estimates & forecasts, 2019-2029
    10.2.1.3. Organization Size breakdown estimates & forecasts, 2019-2029
    10.2.1.4. End-User breakdown estimates & forecasts, 2019-2029
  10.2.2. Canada Multi-Vendor Support Services Market
10.3. Europe Multi-Vendor Support Services Market Snapshot
  10.3.1. U.K. Multi-Vendor Support Services Market
  10.3.2. Germany Multi-Vendor Support Services Market
  10.3.3. France Multi-Vendor Support Services Market
  10.3.4. Spain Multi-Vendor Support Services Market
  10.3.5. Italy Multi-Vendor Support Services Market
  10.3.6. Rest of Europe Multi-Vendor Support Services Market
10.4. Asia-Pacific Multi-Vendor Support Services Market Snapshot
  10.4.1. China Multi-Vendor Support Services Market
  10.4.2. India Multi-Vendor Support Services Market
  10.4.3. Japan Multi-Vendor Support Services Market
  10.4.4. Australia Multi-Vendor Support Services Market
  10.4.5. South Korea Multi-Vendor Support Services Market
  10.4.6. Rest of Asia Pacific Multi-Vendor Support Services Market
10.5. Latin America Multi-Vendor Support Services Market Snapshot
  10.5.1. Brazil Multi-Vendor Support Services Market
  10.5.2. Mexico Multi-Vendor Support Services Market
  10.5.3. Rest of Latin America Multi-Vendor Support Services Market
10.6. Rest of The World Multi-Vendor Support Services Market

CHAPTER 11. COMPETITIVE INTELLIGENCE

11.1. Top Market Strategies
11.2. Company Profiles
  11.2.1. Hitachi Limited
    11.2.1.1. Key Information
    11.2.1.2. Overview
    11.2.1.3. Financial (Subject to Data Availability)
    11.2.1.4. Product Summary
    11.2.1.5. Recent Developments
  11.2.2. IBM
  11.2.3. Lenovo Group Ltd.
  11.2.4. Dell Technologies
  11.2.5. NEC Corporation
  11.2.6. HP Inc.
  11.2.7. Fujitsu Ltd.
  11.2.8. Symantec
  11.2.9. AbTech Technologies
  11.2.10. Norton LifeLock Inc.

CHAPTER 12. RESEARCH PROCESS

12.1. Research Process
  12.1.1. Data Mining
  12.1.2. Analysis
  12.1.3. Market Estimation
  12.1.4. Validation
  12.1.5. Publishing
12.2. Research Attributes
12.3. Research Assumption
LIST OF TABLES

TABLE 1. Global Multi-Vendor Support Services Market, report scope
TABLE 2. Global Multi-Vendor Support Services Market estimates & forecasts by Region 2019-2029 (USD Billion)
TABLE 3. Global Multi-Vendor Support Services Market estimates & forecasts by Service Type 2019-2029 (USD Billion)
TABLE 4. Global Multi-Vendor Support Services Market estimates & forecasts by Application 2019-2029 (USD Billion)
TABLE 5. Global Multi-Vendor Support Services Market estimates & forecasts by Organization Size 2019-2029 (USD Billion)
TABLE 6. Global Multi-Vendor Support Services Market estimates & forecasts by End-User 2019-2029 (USD Billion)
TABLE 7. Global Multi-Vendor Support Services Market by segment, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 8. Global Multi-Vendor Support Services Market by region, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 9. Global Multi-Vendor Support Services Market by segment, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 10. Global Multi-Vendor Support Services Market by region, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 11. Global Multi-Vendor Support Services Market by segment, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 12. Global Multi-Vendor Support Services Market by region, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 13. Global Multi-Vendor Support Services Market by segment, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 14. Global Multi-Vendor Support Services Market by region, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 15. Global Multi-Vendor Support Services Market by segment, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 16. Global Multi-Vendor Support Services Market by region, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 17. U.S. Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 18. U.S. Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 19. U.S. Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 20. Canada Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 21. Canada Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 22. Canada Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 23. UK Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 24. UK Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 25. UK Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 26. Germany Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 27. Germany Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 28. Germany Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 29. France Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 30. France Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 31. France Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 32. Italy Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 33. Italy Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 34. Italy Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 35. Spain Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 36. Spain Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 37. Spain Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 38. RoE Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 39. RoE Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 40. RoE Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 41. China Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 42. China Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 43. China Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 44. India Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 45. India Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 46. India Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 47. Japan Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 48. Japan Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 49. Japan Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 50. South Korea Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 51. South Korea Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 52. South Korea Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 53. Australia Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 54. Australia Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 55. Australia Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 56. RoAPAC Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 57. RoAPAC Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 58. RoAPAC Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 59. Brazil Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 60. Brazil Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 61. Brazil Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 62. Mexico Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 63. Mexico Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 64. Mexico Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 65. RoLA Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 66. RoLA Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 67. RoLA Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 68. Row Multi-Vendor Support Services Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 69. Row Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 70. Row Multi-Vendor Support Services Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 71. List of secondary sources, used in the study of global Multi-Vendor Support Services Market
TABLE 72. List of primary sources, used in the study of global Multi-Vendor Support Services Market
TABLE 73. Years considered for the study
TABLE 74. Exchange rates considered
List of tables and figures and dummy in nature, final lists may vary in the final deliverable

LIST OF FIGURES

FIG 1. Global Multi-Vendor Support Services Market, research methodology
FIG 2. Global Multi-Vendor Support Services Market, Market estimation techniques
FIG 3. Global Market size estimates & forecast methods
FIG 4. Global Multi-Vendor Support Services Market, key trends 2021
FIG 5. Global Multi-Vendor Support Services Market, growth prospects 2022-2029
FIG 6. Global Multi-Vendor Support Services Market, porters 5 force model
FIG 7. Global Multi-Vendor Support Services Market, pest analysis
FIG 8. Global Multi-Vendor Support Services Market, value chain analysis
FIG 9. Global Multi-Vendor Support Services Market by segment, 2019 & 2029 (USD Billion)
FIG 10. Global Multi-Vendor Support Services Market by segment, 2019 & 2029 (USD Billion)
FIG 11. Global Multi-Vendor Support Services Market by segment, 2019 & 2029 (USD Billion)
FIG 12. Global Multi-Vendor Support Services Market by segment, 2019 & 2029 (USD Billion)
FIG 13. Global Multi-Vendor Support Services Market by segment, 2019 & 2029 (USD Billion)
FIG 14. Global Multi-Vendor Support Services Market, regional snapshot 2019 & 2029
FIG 15. North America Multi-Vendor Support Services Market 2019 & 2029 (USD Billion)
FIG 16. Europe Multi-Vendor Support Services Market 2019 & 2029 (USD Billion)
FIG 17. Asia Pacific Multi-Vendor Support Services Market 2019 & 2029 (USD Billion)
FIG 18. Latin America Multi-Vendor Support Services Market 2019 & 2029 (USD Billion)
FIG 19. Global Multi-Vendor Support Services Market, company Market share analysis (2021)
List of tables and figures and dummy in nature, final lists may vary in the final deliverable


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