Global ITSM Software Market 2018 by Manufacturers, Countries, Type and Application, Forecast to 2023
IT Service Management (ITSM) is a process-based practice that mainly deliver satisfactory service to the end user customer. It is intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.
SCOPE OF THE REPORT:
This report studies the ITSM Software market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the ITSM Software market by product type and applications/end industries.
The key consumption markets locate at developed countries. The USA takes the market share of 43.6% in 2017, followed by EU with 29.7%. China?s consumption market has a quicker growing speed, with a market share of 8.48%.
The global ITSM Software market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of ITSM Software.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
Market Segment by Companies, this report covers
SCOPE OF THE REPORT:
This report studies the ITSM Software market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the ITSM Software market by product type and applications/end industries.
The key consumption markets locate at developed countries. The USA takes the market share of 43.6% in 2017, followed by EU with 29.7%. China?s consumption market has a quicker growing speed, with a market share of 8.48%.
The global ITSM Software market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of ITSM Software.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
Market Segment by Companies, this report covers
- ServiceNow
- Atlassian
- Ivanti (HEAT Software)
- IBM
- CA Technologies
- BMC Software
- ASG Software
- Axios Systems
- SAP
- Cherwell Software
- Micro Focus (Formerly HPE)
- Freshworks
- Ultimo
- Epicor
- TOPdesk
- Samanage
- Agiloft Service
- Symantec
- SysAid
- SolarWinds
- Autotask
- North America (United States, Canada and Mexico)
- Europe (Germany, France, UK, Russia and Italy)
- Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
- South America (Brazil, Argentina, Colombia)
- Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
- Cloud-based
- On-Premises
- SMEs
- Large Enterprises
1 ITSM SOFTWARE MARKET OVERVIEW
1.1 Product Overview and Scope of ITSM Software
1.2 Classification of ITSM Software by Types
1.2.1 Global ITSM Software Revenue Comparison by Types (2017-2023)
1.2.2 Global ITSM Software Revenue Market Share by Types in 2017
1.2.3 Cloud-based
1.2.4 On-Premises
1.3 Global ITSM Software Market by Application
1.3.1 Global ITSM Software Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Global ITSM Software Market by Regions
1.4.1 Global ITSM Software Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) ITSM Software Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) ITSM Software Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) ITSM Software Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) ITSM Software Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) ITSM Software Status and Prospect (2013-2023)
1.5 Global Market Size of ITSM Software (2013-2023)
2 MANUFACTURERS PROFILES
2.1 ServiceNow
2.1.1 Business Overview
2.1.2 ITSM Software Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 ServiceNow ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.2 Atlassian
2.2.1 Business Overview
2.2.2 ITSM Software Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 Atlassian ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.3 Ivanti (HEAT Software)
2.3.1 Business Overview
2.3.2 ITSM Software Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 Ivanti (HEAT Software) ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.4 IBM
2.4.1 Business Overview
2.4.2 ITSM Software Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 IBM ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.5 CA Technologies
2.5.1 Business Overview
2.5.2 ITSM Software Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 CA Technologies ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.6 BMC Software
2.6.1 Business Overview
2.6.2 ITSM Software Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 BMC Software ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.7 ASG Software
2.7.1 Business Overview
2.7.2 ITSM Software Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 ASG Software ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.8 Axios Systems
2.8.1 Business Overview
2.8.2 ITSM Software Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 Axios Systems ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.9 SAP
2.9.1 Business Overview
2.9.2 ITSM Software Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 SAP ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.10 Cherwell Software
2.10.1 Business Overview
2.10.2 ITSM Software Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 Cherwell Software ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.11 Micro Focus (Formerly HPE)
2.11.1 Business Overview
2.11.2 ITSM Software Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 Micro Focus (Formerly HPE) ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.12 Freshworks
2.12.1 Business Overview
2.12.2 ITSM Software Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 Freshworks ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.13 Ultimo
2.13.1 Business Overview
2.13.2 ITSM Software Type and Applications
2.13.2.1 Product A
2.13.2.2 Product B
2.13.3 Ultimo ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.14 Epicor
2.14.1 Business Overview
2.14.2 ITSM Software Type and Applications
2.14.2.1 Product A
2.14.2.2 Product B
2.14.3 Epicor ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.15 TOPdesk
2.15.1 Business Overview
2.15.2 ITSM Software Type and Applications
2.15.2.1 Product A
2.15.2.2 Product B
2.15.3 TOPdesk ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.16 Samanage
2.16.1 Business Overview
2.16.2 ITSM Software Type and Applications
2.16.2.1 Product A
2.16.2.2 Product B
2.16.3 Samanage ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.17 Agiloft Service
2.17.1 Business Overview
2.17.2 ITSM Software Type and Applications
2.17.2.1 Product A
2.17.2.2 Product B
2.17.3 Agiloft Service ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.18 Symantec
2.18.1 Business Overview
2.18.2 ITSM Software Type and Applications
2.18.2.1 Product A
2.18.2.2 Product B
2.18.3 Symantec ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.19 SysAid
2.19.1 Business Overview
2.19.2 ITSM Software Type and Applications
2.19.2.1 Product A
2.19.2.2 Product B
2.19.3 SysAid ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.20 SolarWinds
2.20.1 Business Overview
2.20.2 ITSM Software Type and Applications
2.20.2.1 Product A
2.20.2.2 Product B
2.20.3 SolarWinds ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.21 Autotask
2.21.1 Business Overview
2.2.2 ITSM Software Type and Applications
2.21.2.1 Product A
2.21.2.2 Product B
2.21.3 Autotask ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
3 GLOBAL ITSM SOFTWARE MARKET COMPETITION, BY PLAYERS
3.1 Global ITSM Software Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 ITSM Software Players Market Share
3.2.2 Top 10 ITSM Software Players Market Share
3.3 Market Competition Trend
4 GLOBAL ITSM SOFTWARE MARKET SIZE BY REGIONS
4.1 Global ITSM Software Revenue and Market Share by Regions
4.2 North America ITSM Software Revenue and Growth Rate (2013-2018)
4.3 Europe ITSM Software Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific ITSM Software Revenue and Growth Rate (2013-2018)
4.5 South America ITSM Software Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa ITSM Software Revenue and Growth Rate (2013-2018)
5 NORTH AMERICA ITSM SOFTWARE REVENUE BY COUNTRIES
5.1 North America ITSM Software Revenue by Countries (2013-2018)
5.2 USA ITSM Software Revenue and Growth Rate (2013-2018)
5.3 Canada ITSM Software Revenue and Growth Rate (2013-2018)
5.4 Mexico ITSM Software Revenue and Growth Rate (2013-2018)
6 EUROPE ITSM SOFTWARE REVENUE BY COUNTRIES
6.1 Europe ITSM Software Revenue by Countries (2013-2018)
6.2 Germany ITSM Software Revenue and Growth Rate (2013-2018)
6.3 UK ITSM Software Revenue and Growth Rate (2013-2018)
6.4 France ITSM Software Revenue and Growth Rate (2013-2018)
6.5 Russia ITSM Software Revenue and Growth Rate (2013-2018)
6.6 Italy ITSM Software Revenue and Growth Rate (2013-2018)
7 ASIA-PACIFIC ITSM SOFTWARE REVENUE BY COUNTRIES
7.1 Asia-Pacific ITSM Software Revenue by Countries (2013-2018)
7.2 China ITSM Software Revenue and Growth Rate (2013-2018)
7.3 Japan ITSM Software Revenue and Growth Rate (2013-2018)
7.4 Korea ITSM Software Revenue and Growth Rate (2013-2018)
7.5 India ITSM Software Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia ITSM Software Revenue and Growth Rate (2013-2018)
8 SOUTH AMERICA ITSM SOFTWARE REVENUE BY COUNTRIES
8.1 South America ITSM Software Revenue by Countries (2013-2018)
8.2 Brazil ITSM Software Revenue and Growth Rate (2013-2018)
8.3 Argentina ITSM Software Revenue and Growth Rate (2013-2018)
8.4 Colombia ITSM Software Revenue and Growth Rate (2013-2018)
9 MIDDLE EAST AND AFRICA REVENUE ITSM SOFTWARE BY COUNTRIES
9.1 Middle East and Africa ITSM Software Revenue by Countries (2013-2018)
9.2 Saudi Arabia ITSM Software Revenue and Growth Rate (2013-2018)
9.3 UAE ITSM Software Revenue and Growth Rate (2013-2018)
9.4 Egypt ITSM Software Revenue and Growth Rate (2013-2018)
9.5 Nigeria ITSM Software Revenue and Growth Rate (2013-2018)
9.6 South Africa ITSM Software Revenue and Growth Rate (2013-2018)
10 GLOBAL ITSM SOFTWARE MARKET SEGMENT BY TYPE
10.1 Global ITSM Software Revenue and Market Share by Type (2013-2018)
10.2 Global ITSM Software Market Forecast by Type (2018-2023)
10.3 Cloud-based Revenue Growth Rate (2013-2023)
10.4 On-Premises Revenue Growth Rate (2013-2023)
11 GLOBAL ITSM SOFTWARE MARKET SEGMENT BY APPLICATION
11.1 Global ITSM Software Revenue Market Share by Application (2013-2018)
11.2 ITSM Software Market Forecast by Application (2018-2023)
11.3 SMEs Revenue Growth (2013-2018)
11.4 Large Enterprises Revenue Growth (2013-2018)
12 GLOBAL ITSM SOFTWARE MARKET SIZE FORECAST (2018-2023)
12.1 Global ITSM Software Market Size Forecast (2018-2023)
12.2 Global ITSM Software Market Forecast by Regions (2018-2023)
12.3 North America ITSM Software Revenue Market Forecast (2018-2023)
12.4 Europe ITSM Software Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific ITSM Software Revenue Market Forecast (2018-2023)
12.6 South America ITSM Software Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa ITSM Software Revenue Market Forecast (2018-2023)
13 RESEARCH FINDINGS AND CONCLUSION
14 APPENDIX
14.1 Methodology
14.2 Data Source
1.1 Product Overview and Scope of ITSM Software
1.2 Classification of ITSM Software by Types
1.2.1 Global ITSM Software Revenue Comparison by Types (2017-2023)
1.2.2 Global ITSM Software Revenue Market Share by Types in 2017
1.2.3 Cloud-based
1.2.4 On-Premises
1.3 Global ITSM Software Market by Application
1.3.1 Global ITSM Software Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Global ITSM Software Market by Regions
1.4.1 Global ITSM Software Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) ITSM Software Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) ITSM Software Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) ITSM Software Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) ITSM Software Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) ITSM Software Status and Prospect (2013-2023)
1.5 Global Market Size of ITSM Software (2013-2023)
2 MANUFACTURERS PROFILES
2.1 ServiceNow
2.1.1 Business Overview
2.1.2 ITSM Software Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 ServiceNow ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.2 Atlassian
2.2.1 Business Overview
2.2.2 ITSM Software Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 Atlassian ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.3 Ivanti (HEAT Software)
2.3.1 Business Overview
2.3.2 ITSM Software Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 Ivanti (HEAT Software) ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.4 IBM
2.4.1 Business Overview
2.4.2 ITSM Software Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 IBM ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.5 CA Technologies
2.5.1 Business Overview
2.5.2 ITSM Software Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 CA Technologies ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.6 BMC Software
2.6.1 Business Overview
2.6.2 ITSM Software Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 BMC Software ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.7 ASG Software
2.7.1 Business Overview
2.7.2 ITSM Software Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 ASG Software ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.8 Axios Systems
2.8.1 Business Overview
2.8.2 ITSM Software Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 Axios Systems ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.9 SAP
2.9.1 Business Overview
2.9.2 ITSM Software Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 SAP ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.10 Cherwell Software
2.10.1 Business Overview
2.10.2 ITSM Software Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 Cherwell Software ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.11 Micro Focus (Formerly HPE)
2.11.1 Business Overview
2.11.2 ITSM Software Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 Micro Focus (Formerly HPE) ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.12 Freshworks
2.12.1 Business Overview
2.12.2 ITSM Software Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 Freshworks ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.13 Ultimo
2.13.1 Business Overview
2.13.2 ITSM Software Type and Applications
2.13.2.1 Product A
2.13.2.2 Product B
2.13.3 Ultimo ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.14 Epicor
2.14.1 Business Overview
2.14.2 ITSM Software Type and Applications
2.14.2.1 Product A
2.14.2.2 Product B
2.14.3 Epicor ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.15 TOPdesk
2.15.1 Business Overview
2.15.2 ITSM Software Type and Applications
2.15.2.1 Product A
2.15.2.2 Product B
2.15.3 TOPdesk ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.16 Samanage
2.16.1 Business Overview
2.16.2 ITSM Software Type and Applications
2.16.2.1 Product A
2.16.2.2 Product B
2.16.3 Samanage ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.17 Agiloft Service
2.17.1 Business Overview
2.17.2 ITSM Software Type and Applications
2.17.2.1 Product A
2.17.2.2 Product B
2.17.3 Agiloft Service ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.18 Symantec
2.18.1 Business Overview
2.18.2 ITSM Software Type and Applications
2.18.2.1 Product A
2.18.2.2 Product B
2.18.3 Symantec ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.19 SysAid
2.19.1 Business Overview
2.19.2 ITSM Software Type and Applications
2.19.2.1 Product A
2.19.2.2 Product B
2.19.3 SysAid ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.20 SolarWinds
2.20.1 Business Overview
2.20.2 ITSM Software Type and Applications
2.20.2.1 Product A
2.20.2.2 Product B
2.20.3 SolarWinds ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
2.21 Autotask
2.21.1 Business Overview
2.2.2 ITSM Software Type and Applications
2.21.2.1 Product A
2.21.2.2 Product B
2.21.3 Autotask ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
3 GLOBAL ITSM SOFTWARE MARKET COMPETITION, BY PLAYERS
3.1 Global ITSM Software Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 ITSM Software Players Market Share
3.2.2 Top 10 ITSM Software Players Market Share
3.3 Market Competition Trend
4 GLOBAL ITSM SOFTWARE MARKET SIZE BY REGIONS
4.1 Global ITSM Software Revenue and Market Share by Regions
4.2 North America ITSM Software Revenue and Growth Rate (2013-2018)
4.3 Europe ITSM Software Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific ITSM Software Revenue and Growth Rate (2013-2018)
4.5 South America ITSM Software Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa ITSM Software Revenue and Growth Rate (2013-2018)
5 NORTH AMERICA ITSM SOFTWARE REVENUE BY COUNTRIES
5.1 North America ITSM Software Revenue by Countries (2013-2018)
5.2 USA ITSM Software Revenue and Growth Rate (2013-2018)
5.3 Canada ITSM Software Revenue and Growth Rate (2013-2018)
5.4 Mexico ITSM Software Revenue and Growth Rate (2013-2018)
6 EUROPE ITSM SOFTWARE REVENUE BY COUNTRIES
6.1 Europe ITSM Software Revenue by Countries (2013-2018)
6.2 Germany ITSM Software Revenue and Growth Rate (2013-2018)
6.3 UK ITSM Software Revenue and Growth Rate (2013-2018)
6.4 France ITSM Software Revenue and Growth Rate (2013-2018)
6.5 Russia ITSM Software Revenue and Growth Rate (2013-2018)
6.6 Italy ITSM Software Revenue and Growth Rate (2013-2018)
7 ASIA-PACIFIC ITSM SOFTWARE REVENUE BY COUNTRIES
7.1 Asia-Pacific ITSM Software Revenue by Countries (2013-2018)
7.2 China ITSM Software Revenue and Growth Rate (2013-2018)
7.3 Japan ITSM Software Revenue and Growth Rate (2013-2018)
7.4 Korea ITSM Software Revenue and Growth Rate (2013-2018)
7.5 India ITSM Software Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia ITSM Software Revenue and Growth Rate (2013-2018)
8 SOUTH AMERICA ITSM SOFTWARE REVENUE BY COUNTRIES
8.1 South America ITSM Software Revenue by Countries (2013-2018)
8.2 Brazil ITSM Software Revenue and Growth Rate (2013-2018)
8.3 Argentina ITSM Software Revenue and Growth Rate (2013-2018)
8.4 Colombia ITSM Software Revenue and Growth Rate (2013-2018)
9 MIDDLE EAST AND AFRICA REVENUE ITSM SOFTWARE BY COUNTRIES
9.1 Middle East and Africa ITSM Software Revenue by Countries (2013-2018)
9.2 Saudi Arabia ITSM Software Revenue and Growth Rate (2013-2018)
9.3 UAE ITSM Software Revenue and Growth Rate (2013-2018)
9.4 Egypt ITSM Software Revenue and Growth Rate (2013-2018)
9.5 Nigeria ITSM Software Revenue and Growth Rate (2013-2018)
9.6 South Africa ITSM Software Revenue and Growth Rate (2013-2018)
10 GLOBAL ITSM SOFTWARE MARKET SEGMENT BY TYPE
10.1 Global ITSM Software Revenue and Market Share by Type (2013-2018)
10.2 Global ITSM Software Market Forecast by Type (2018-2023)
10.3 Cloud-based Revenue Growth Rate (2013-2023)
10.4 On-Premises Revenue Growth Rate (2013-2023)
11 GLOBAL ITSM SOFTWARE MARKET SEGMENT BY APPLICATION
11.1 Global ITSM Software Revenue Market Share by Application (2013-2018)
11.2 ITSM Software Market Forecast by Application (2018-2023)
11.3 SMEs Revenue Growth (2013-2018)
11.4 Large Enterprises Revenue Growth (2013-2018)
12 GLOBAL ITSM SOFTWARE MARKET SIZE FORECAST (2018-2023)
12.1 Global ITSM Software Market Size Forecast (2018-2023)
12.2 Global ITSM Software Market Forecast by Regions (2018-2023)
12.3 North America ITSM Software Revenue Market Forecast (2018-2023)
12.4 Europe ITSM Software Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific ITSM Software Revenue Market Forecast (2018-2023)
12.6 South America ITSM Software Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa ITSM Software Revenue Market Forecast (2018-2023)
13 RESEARCH FINDINGS AND CONCLUSION
14 APPENDIX
14.1 Methodology
14.2 Data Source
LIST OF TABLES AND FIGURES
Figure ITSM Software Picture
Table Product Specifications of ITSM Software
Table Global ITSM Software and Revenue (Million USD) Market Split by Product Type
Figure Global ITSM Software Revenue Market Share by Types in 2017
Figure Cloud-based Picture
Figure On-Premises Picture
Table Global ITSM Software Revenue (Million USD) by Application (2013-2023)
Figure ITSM Software Revenue Market Share by Applications in 2017
Figure SMEs Picture
Figure Large Enterprises Picture
Table Global Market ITSM Software Revenue (Million USD) Comparison by Regions 2013-2023
Figure North America ITSM Software Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe ITSM Software Revenue (Million USD) and Growth Rate (2013-2023)
Figure Asia-Pacific ITSM Software Revenue (Million USD) and Growth Rate (2013-2023)
Figure South America ITSM Software Revenue (Million USD) and Growth Rate (2013-2023)
Figure Middle East and Africa ITSM Software Revenue (Million USD) and Growth Rate (2013-2023)
Figure Global ITSM Software Revenue (Million USD) and Growth Rate (2013-2023)
Table ServiceNow Basic Information, Manufacturing Base and Competitors
Table ServiceNow ITSM Software Type and Applications
Table ServiceNow ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Atlassian Basic Information, Manufacturing Base and Competitors
Table Atlassian ITSM Software Type and Applications
Table Atlassian ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Ivanti (HEAT Software) Basic Information, Manufacturing Base and Competitors
Table Ivanti (HEAT Software) ITSM Software Type and Applications
Table Ivanti (HEAT Software) ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table IBM Basic Information, Manufacturing Base and Competitors
Table IBM ITSM Software Type and Applications
Table IBM ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table CA Technologies Basic Information, Manufacturing Base and Competitors
Table CA Technologies ITSM Software Type and Applications
Table CA Technologies ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table BMC Software Basic Information, Manufacturing Base and Competitors
Table BMC Software ITSM Software Type and Applications
Table BMC Software ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table ASG Software Basic Information, Manufacturing Base and Competitors
Table ASG Software ITSM Software Type and Applications
Table ASG Software ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Axios Systems Basic Information, Manufacturing Base and Competitors
Table Axios Systems ITSM Software Type and Applications
Table Axios Systems ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table SAP Basic Information, Manufacturing Base and Competitors
Table SAP ITSM Software Type and Applications
Table SAP ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Cherwell Software Basic Information, Manufacturing Base and Competitors
Table Cherwell Software ITSM Software Type and Applications
Table Cherwell Software ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Micro Focus (Formerly HPE) Basic Information, Manufacturing Base and Competitors
Table Micro Focus (Formerly HPE) ITSM Software Type and Applications
Table Micro Focus (Formerly HPE) ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Freshworks Basic Information, Manufacturing Base and Competitors
Table Freshworks ITSM Software Type and Applications
Table Freshworks ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Ultimo Basic Information, Manufacturing Base and Competitors
Table Ultimo ITSM Software Type and Applications
Table Ultimo ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Epicor Basic Information, Manufacturing Base and Competitors
Table Epicor ITSM Software Type and Applications
Table Epicor ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table TOPdesk Basic Information, Manufacturing Base and Competitors
Table TOPdesk ITSM Software Type and Applications
Table TOPdesk ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Samanage Basic Information, Manufacturing Base and Competitors
Table Samanage ITSM Software Type and Applications
Table Samanage ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Agiloft Service Basic Information, Manufacturing Base and Competitors
Table Agiloft Service ITSM Software Type and Applications
Table Agiloft Service ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Symantec Basic Information, Manufacturing Base and Competitors
Table Symantec ITSM Software Type and Applications
Table Symantec ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table SysAid Basic Information, Manufacturing Base and Competitors
Table SysAid ITSM Software Type and Applications
Table SysAid ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table SolarWinds Basic Information, Manufacturing Base and Competitors
Table SolarWinds ITSM Software Type and Applications
Table SolarWinds ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Autotask Basic Information, Manufacturing Base and Competitors
Table Autotask ITSM Software Type and Applications
Table Autotask ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Global ITSM Software Revenue (Million USD) by Players (2013-2018)
Table Global ITSM Software Revenue Share by Players (2013-2018)
Figure Global ITSM Software Revenue Share by Players in 2016
Figure Global ITSM Software Revenue Share by Players in 2017
Figure Global Top 5 Players ITSM Software Revenue Market Share in 2017
Figure Global Top 10 Players ITSM Software Revenue Market Share in 2017
Figure Global ITSM Software Revenue (Million USD) and Growth Rate (%) (2013-2018)
Table Global ITSM Software Revenue (Million USD) by Regions (2013-2018)
Table Global ITSM Software Revenue Market Share by Regions (2013-2018)
Figure Global ITSM Software Revenue Market Share by Regions (2013-2018)
Figure Global ITSM Software Revenue Market Share by Regions in 2017
Figure North America ITSM Software Revenue and Growth Rate (2013-2018)
Figure Europe ITSM Software Revenue and Growth Rate (2013-2018)
Figure Asia-Pacific ITSM Software Revenue and Growth Rate (2013-2018)
Figure South America ITSM Software Revenue and Growth Rate (2013-2018)
Figure Middle East and Africa ITSM Software Revenue and Growth Rate (2013-2018)
Table North America ITSM Software Revenue by Countries (2013-2018)
Table North America ITSM Software Revenue Market Share by Countries (2013-2018)
Figure North America ITSM Software Revenue Market Share by Countries (2013-2018)
Figure North America ITSM Software Revenue Market Share by Countries in 2017
Figure USA ITSM Software Revenue and Growth Rate (2013-2018)
Figure Canada ITSM Software Revenue and Growth Rate (2013-2018)
Figure Mexico ITSM Software Revenue and Growth Rate (2013-2018)
Table Europe ITSM Software Revenue (Million USD) by Countries (2013-2018)
Figure Europe ITSM Software Revenue Market Share by Countries (2013-2018)
Figure Europe ITSM Software Revenue Market Share by Countries in 2017
Figure Germany ITSM Software Revenue and Growth Rate (2013-2018)
Figure UK ITSM Software Revenue and Growth Rate (2013-2018)
Figure France ITSM Software Revenue and Growth Rate (2013-2018)
Figure Russia ITSM Software Revenue and Growth Rate (2013-2018)
Figure Italy ITSM Software Revenue and Growth Rate (2013-2018)
Table Asia-Pacific ITSM Software Revenue (Million USD) by Countries (2013-2018)
Figure Asia-Pacific ITSM Software Revenue Market Share by Countries (2013-2018)
Figure Asia-Pacific ITSM Software Revenue Market Share by Countries in 2017
Figure China ITSM Software Revenue and Growth Rate (2013-2018)
Figure Japan ITSM Software Revenue and Growth Rate (2013-2018)
Figure Korea ITSM Software Revenue and Growth Rate (2013-2018)
Figure India ITSM Software Revenue and Growth Rate (2013-2018)
Figure Southeast Asia ITSM Software Revenue and Growth Rate (2013-2018)
Table South America ITSM Software Revenue by Countries (2013-2018)
Table South America ITSM Software Revenue Market Share by Countries (2013-2018)
Figure South America ITSM Software Revenue Market Share by Countries (2013-2018)
Figure South America ITSM Software Revenue Market Share by Countries in 2017
Figure Brazil ITSM Software Revenue and Growth Rate (2013-2018)
Figure Argentina ITSM Software Revenue and Growth Rate (2013-2018)
Figure Colombia ITSM Software Revenue and Growth Rate (2013-2018)
Table Middle East and Africa ITSM Software Revenue (Million USD) by Countries (2013-2018)
Table Middle East and Africa ITSM Software Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa ITSM Software Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa ITSM Software Revenue Market Share by Countries in 2017
Figure Saudi Arabia ITSM Software Revenue and Growth Rate (2013-2018)
Figure UAE ITSM Software Revenue and Growth Rate (2013-2018)
Figure Egypt ITSM Software Revenue and Growth Rate (2013-2018)
Figure Nigeria ITSM Software Revenue and Growth Rate (2013-2018)
Figure South Africa ITSM Software Revenue and Growth Rate (2013-2018)
Table Global ITSM Software Revenue (Million USD) by Type (2013-2018)
Table Global ITSM Software Revenue Share by Type (2013-2018)
Figure Global ITSM Software Revenue Share by Type (2013-2018)
Figure Global ITSM Software Revenue Share by Type in 2017
Table Global ITSM Software Revenue Forecast by Type (2018-2023)
Figure Global ITSM Software Market Share Forecast by Type (2018-2023)
Figure Global Cloud-based Revenue Growth Rate (2013-2018)
Figure Global On-Premises Revenue Growth Rate (2013-2018)
Table Global ITSM Software Revenue by Application (2013-2018)
Table Global ITSM Software Revenue Share by Application (2013-2018)
Figure Global ITSM Software Revenue Share by Application (2013-2018)
Figure Global ITSM Software Revenue Share by Application in 2017
Table Global ITSM Software Revenue Forecast by Application (2018-2023)
Figure Global ITSM Software Market Share Forecast by Application (2018-2023)
Figure Global SMEs Revenue Growth Rate (2013-2018)
Figure Global Large Enterprises Revenue Growth Rate (2013-2018)
Figure Global ITSM Software Revenue (Million USD) and Growth Rate Forecast (2018 -2023)
Table Global ITSM Software Revenue (Million USD) Forecast by Regions (2018-2023)
Figure Global ITSM Software Revenue Market Share Forecast by Regions (2018-2023)
Figure North America ITSM Software Revenue Market Forecast (2018-2023)
Figure Europe ITSM Software Revenue Market Forecast (2018-2023)
Figure Asia-Pacific ITSM Software Revenue Market Forecast (2018-2023)
Figure South America ITSM Software Revenue Market Forecast (2018-2023)
Figure Middle East and Africa ITSM Software Revenue Market Forecast (2018-2023)
Figure ITSM Software Picture
Table Product Specifications of ITSM Software
Table Global ITSM Software and Revenue (Million USD) Market Split by Product Type
Figure Global ITSM Software Revenue Market Share by Types in 2017
Figure Cloud-based Picture
Figure On-Premises Picture
Table Global ITSM Software Revenue (Million USD) by Application (2013-2023)
Figure ITSM Software Revenue Market Share by Applications in 2017
Figure SMEs Picture
Figure Large Enterprises Picture
Table Global Market ITSM Software Revenue (Million USD) Comparison by Regions 2013-2023
Figure North America ITSM Software Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe ITSM Software Revenue (Million USD) and Growth Rate (2013-2023)
Figure Asia-Pacific ITSM Software Revenue (Million USD) and Growth Rate (2013-2023)
Figure South America ITSM Software Revenue (Million USD) and Growth Rate (2013-2023)
Figure Middle East and Africa ITSM Software Revenue (Million USD) and Growth Rate (2013-2023)
Figure Global ITSM Software Revenue (Million USD) and Growth Rate (2013-2023)
Table ServiceNow Basic Information, Manufacturing Base and Competitors
Table ServiceNow ITSM Software Type and Applications
Table ServiceNow ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Atlassian Basic Information, Manufacturing Base and Competitors
Table Atlassian ITSM Software Type and Applications
Table Atlassian ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Ivanti (HEAT Software) Basic Information, Manufacturing Base and Competitors
Table Ivanti (HEAT Software) ITSM Software Type and Applications
Table Ivanti (HEAT Software) ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table IBM Basic Information, Manufacturing Base and Competitors
Table IBM ITSM Software Type and Applications
Table IBM ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table CA Technologies Basic Information, Manufacturing Base and Competitors
Table CA Technologies ITSM Software Type and Applications
Table CA Technologies ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table BMC Software Basic Information, Manufacturing Base and Competitors
Table BMC Software ITSM Software Type and Applications
Table BMC Software ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table ASG Software Basic Information, Manufacturing Base and Competitors
Table ASG Software ITSM Software Type and Applications
Table ASG Software ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Axios Systems Basic Information, Manufacturing Base and Competitors
Table Axios Systems ITSM Software Type and Applications
Table Axios Systems ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table SAP Basic Information, Manufacturing Base and Competitors
Table SAP ITSM Software Type and Applications
Table SAP ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Cherwell Software Basic Information, Manufacturing Base and Competitors
Table Cherwell Software ITSM Software Type and Applications
Table Cherwell Software ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Micro Focus (Formerly HPE) Basic Information, Manufacturing Base and Competitors
Table Micro Focus (Formerly HPE) ITSM Software Type and Applications
Table Micro Focus (Formerly HPE) ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Freshworks Basic Information, Manufacturing Base and Competitors
Table Freshworks ITSM Software Type and Applications
Table Freshworks ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Ultimo Basic Information, Manufacturing Base and Competitors
Table Ultimo ITSM Software Type and Applications
Table Ultimo ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Epicor Basic Information, Manufacturing Base and Competitors
Table Epicor ITSM Software Type and Applications
Table Epicor ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table TOPdesk Basic Information, Manufacturing Base and Competitors
Table TOPdesk ITSM Software Type and Applications
Table TOPdesk ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Samanage Basic Information, Manufacturing Base and Competitors
Table Samanage ITSM Software Type and Applications
Table Samanage ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Agiloft Service Basic Information, Manufacturing Base and Competitors
Table Agiloft Service ITSM Software Type and Applications
Table Agiloft Service ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Symantec Basic Information, Manufacturing Base and Competitors
Table Symantec ITSM Software Type and Applications
Table Symantec ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table SysAid Basic Information, Manufacturing Base and Competitors
Table SysAid ITSM Software Type and Applications
Table SysAid ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table SolarWinds Basic Information, Manufacturing Base and Competitors
Table SolarWinds ITSM Software Type and Applications
Table SolarWinds ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Autotask Basic Information, Manufacturing Base and Competitors
Table Autotask ITSM Software Type and Applications
Table Autotask ITSM Software Revenue, Gross Margin and Market Share (2016-2017)
Table Global ITSM Software Revenue (Million USD) by Players (2013-2018)
Table Global ITSM Software Revenue Share by Players (2013-2018)
Figure Global ITSM Software Revenue Share by Players in 2016
Figure Global ITSM Software Revenue Share by Players in 2017
Figure Global Top 5 Players ITSM Software Revenue Market Share in 2017
Figure Global Top 10 Players ITSM Software Revenue Market Share in 2017
Figure Global ITSM Software Revenue (Million USD) and Growth Rate (%) (2013-2018)
Table Global ITSM Software Revenue (Million USD) by Regions (2013-2018)
Table Global ITSM Software Revenue Market Share by Regions (2013-2018)
Figure Global ITSM Software Revenue Market Share by Regions (2013-2018)
Figure Global ITSM Software Revenue Market Share by Regions in 2017
Figure North America ITSM Software Revenue and Growth Rate (2013-2018)
Figure Europe ITSM Software Revenue and Growth Rate (2013-2018)
Figure Asia-Pacific ITSM Software Revenue and Growth Rate (2013-2018)
Figure South America ITSM Software Revenue and Growth Rate (2013-2018)
Figure Middle East and Africa ITSM Software Revenue and Growth Rate (2013-2018)
Table North America ITSM Software Revenue by Countries (2013-2018)
Table North America ITSM Software Revenue Market Share by Countries (2013-2018)
Figure North America ITSM Software Revenue Market Share by Countries (2013-2018)
Figure North America ITSM Software Revenue Market Share by Countries in 2017
Figure USA ITSM Software Revenue and Growth Rate (2013-2018)
Figure Canada ITSM Software Revenue and Growth Rate (2013-2018)
Figure Mexico ITSM Software Revenue and Growth Rate (2013-2018)
Table Europe ITSM Software Revenue (Million USD) by Countries (2013-2018)
Figure Europe ITSM Software Revenue Market Share by Countries (2013-2018)
Figure Europe ITSM Software Revenue Market Share by Countries in 2017
Figure Germany ITSM Software Revenue and Growth Rate (2013-2018)
Figure UK ITSM Software Revenue and Growth Rate (2013-2018)
Figure France ITSM Software Revenue and Growth Rate (2013-2018)
Figure Russia ITSM Software Revenue and Growth Rate (2013-2018)
Figure Italy ITSM Software Revenue and Growth Rate (2013-2018)
Table Asia-Pacific ITSM Software Revenue (Million USD) by Countries (2013-2018)
Figure Asia-Pacific ITSM Software Revenue Market Share by Countries (2013-2018)
Figure Asia-Pacific ITSM Software Revenue Market Share by Countries in 2017
Figure China ITSM Software Revenue and Growth Rate (2013-2018)
Figure Japan ITSM Software Revenue and Growth Rate (2013-2018)
Figure Korea ITSM Software Revenue and Growth Rate (2013-2018)
Figure India ITSM Software Revenue and Growth Rate (2013-2018)
Figure Southeast Asia ITSM Software Revenue and Growth Rate (2013-2018)
Table South America ITSM Software Revenue by Countries (2013-2018)
Table South America ITSM Software Revenue Market Share by Countries (2013-2018)
Figure South America ITSM Software Revenue Market Share by Countries (2013-2018)
Figure South America ITSM Software Revenue Market Share by Countries in 2017
Figure Brazil ITSM Software Revenue and Growth Rate (2013-2018)
Figure Argentina ITSM Software Revenue and Growth Rate (2013-2018)
Figure Colombia ITSM Software Revenue and Growth Rate (2013-2018)
Table Middle East and Africa ITSM Software Revenue (Million USD) by Countries (2013-2018)
Table Middle East and Africa ITSM Software Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa ITSM Software Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa ITSM Software Revenue Market Share by Countries in 2017
Figure Saudi Arabia ITSM Software Revenue and Growth Rate (2013-2018)
Figure UAE ITSM Software Revenue and Growth Rate (2013-2018)
Figure Egypt ITSM Software Revenue and Growth Rate (2013-2018)
Figure Nigeria ITSM Software Revenue and Growth Rate (2013-2018)
Figure South Africa ITSM Software Revenue and Growth Rate (2013-2018)
Table Global ITSM Software Revenue (Million USD) by Type (2013-2018)
Table Global ITSM Software Revenue Share by Type (2013-2018)
Figure Global ITSM Software Revenue Share by Type (2013-2018)
Figure Global ITSM Software Revenue Share by Type in 2017
Table Global ITSM Software Revenue Forecast by Type (2018-2023)
Figure Global ITSM Software Market Share Forecast by Type (2018-2023)
Figure Global Cloud-based Revenue Growth Rate (2013-2018)
Figure Global On-Premises Revenue Growth Rate (2013-2018)
Table Global ITSM Software Revenue by Application (2013-2018)
Table Global ITSM Software Revenue Share by Application (2013-2018)
Figure Global ITSM Software Revenue Share by Application (2013-2018)
Figure Global ITSM Software Revenue Share by Application in 2017
Table Global ITSM Software Revenue Forecast by Application (2018-2023)
Figure Global ITSM Software Market Share Forecast by Application (2018-2023)
Figure Global SMEs Revenue Growth Rate (2013-2018)
Figure Global Large Enterprises Revenue Growth Rate (2013-2018)
Figure Global ITSM Software Revenue (Million USD) and Growth Rate Forecast (2018 -2023)
Table Global ITSM Software Revenue (Million USD) Forecast by Regions (2018-2023)
Figure Global ITSM Software Revenue Market Share Forecast by Regions (2018-2023)
Figure North America ITSM Software Revenue Market Forecast (2018-2023)
Figure Europe ITSM Software Revenue Market Forecast (2018-2023)
Figure Asia-Pacific ITSM Software Revenue Market Forecast (2018-2023)
Figure South America ITSM Software Revenue Market Forecast (2018-2023)
Figure Middle East and Africa ITSM Software Revenue Market Forecast (2018-2023)
