Global IT Service Management Market 2018 by Manufacturers, Countries, Type and Application, Forecast to 2023

October 2018 | 121 pages | ID: G2F47EDEC23GEN
GlobalInfoResearch

Abstracts

IT service management (ITSM) refers to the entirety of activities ? directed by policies, organized and structured in processes and supporting procedures ? that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.

SCOPE OF THE REPORT:

The increasing number of employees who are using personal IT technological devices at workplace is the main factor behind this growth.
The global IT Service Management market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of IT Service Management.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
This report studies the IT Service Management market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the IT Service Management market by product type and applications/end industries.
Market Segment by Companies, this report covers

• IBM
• Absolute Software
• Microsoft
• Axios Systems
• Cherwell Software
• Citrix Systems
• Compuware
• EMC
• IVANTI
• Service Now
• BMC Software
• HP
• CA

Market Segment by Regions, regional analysis covers

• North America (United States, Canada and Mexico)
• Europe (Germany, France, UK, Russia and Italy)
• Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
• South America (Brazil, Argentina, Colombia)
• Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Market Segment by Type, covers

• Configuration Management
• IT Asset Management
• DBMS Management

Market Segment by Applications, can be divided into

• IT & Telecommunication
• Healthcare
• Media & Entertainment
• Retail
• BFSI

Contents

1 IT SERVICE MANAGEMENT MARKET OVERVIEW

1.1 Product Overview and Scope of IT Service Management
1.2 Classification of IT Service Management by Types
  1.2.1 Global IT Service Management Revenue Comparison by Types (2017-2023)
  1.2.2 Global IT Service Management Revenue Market Share by Types in 2017
  1.2.3 Configuration Management
  1.2.4 IT Asset Management
  1.2.5 DBMS Management
1.3 Global IT Service Management Market by Application
  1.3.1 Global IT Service Management Market Size and Market Share Comparison by Applications (2013-2023)
  1.3.2 IT & Telecommunication
  1.3.3 Healthcare
  1.3.4 Media & Entertainment
  1.3.5 Retail
  1.3.6 BFSI
1.4 Global IT Service Management Market by Regions
  1.4.1 Global IT Service Management Market Size (Million USD) Comparison by Regions (2013-2023)
  1.4.1 North America (USA, Canada and Mexico) IT Service Management Status and Prospect (2013-2023)
  1.4.2 Europe (Germany, France, UK, Russia and Italy) IT Service Management Status and Prospect (2013-2023)
  1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) IT Service Management Status and Prospect (2013-2023)
  1.4.4 South America (Brazil, Argentina, Colombia) IT Service Management Status and Prospect (2013-2023)
  1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) IT Service Management Status and Prospect (2013-2023)
1.5 Global Market Size of IT Service Management (2013-2023)

2 MANUFACTURERS PROFILES

2.1 IBM
  2.1.1 Business Overview
  2.1.2 IT Service Management Type and Applications
    2.1.2.1 Product A
    2.1.2.2 Product B
  2.1.3 IBM IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
2.2 Absolute Software
  2.2.1 Business Overview
  2.2.2 IT Service Management Type and Applications
    2.2.2.1 Product A
    2.2.2.2 Product B
  2.2.3 Absolute Software IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
2.3 Microsoft
  2.3.1 Business Overview
  2.3.2 IT Service Management Type and Applications
    2.3.2.1 Product A
    2.3.2.2 Product B
  2.3.3 Microsoft IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
2.4 Axios Systems
  2.4.1 Business Overview
  2.4.2 IT Service Management Type and Applications
    2.4.2.1 Product A
    2.4.2.2 Product B
  2.4.3 Axios Systems IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
2.5 Cherwell Software
  2.5.1 Business Overview
  2.5.2 IT Service Management Type and Applications
    2.5.2.1 Product A
    2.5.2.2 Product B
  2.5.3 Cherwell Software IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
2.6 Citrix Systems
  2.6.1 Business Overview
  2.6.2 IT Service Management Type and Applications
    2.6.2.1 Product A
    2.6.2.2 Product B
  2.6.3 Citrix Systems IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
2.7 Compuware
  2.7.1 Business Overview
  2.7.2 IT Service Management Type and Applications
    2.7.2.1 Product A
    2.7.2.2 Product B
  2.7.3 Compuware IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
2.8 EMC
  2.8.1 Business Overview
  2.8.2 IT Service Management Type and Applications
    2.8.2.1 Product A
    2.8.2.2 Product B
  2.8.3 EMC IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
2.9 IVANTI
  2.9.1 Business Overview
  2.9.2 IT Service Management Type and Applications
    2.9.2.1 Product A
    2.9.2.2 Product B
  2.9.3 IVANTI IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
2.10 Service Now
  2.10.1 Business Overview
  2.10.2 IT Service Management Type and Applications
    2.10.2.1 Product A
    2.10.2.2 Product B
  2.10.3 Service Now IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
2.11 BMC Software
  2.11.1 Business Overview
  2.11.2 IT Service Management Type and Applications
    2.11.2.1 Product A
    2.11.2.2 Product B
  2.11.3 BMC Software IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
2.12 HP
  2.12.1 Business Overview
  2.12.2 IT Service Management Type and Applications
    2.12.2.1 Product A
    2.12.2.2 Product B
  2.12.3 HP IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
2.13 CA
  2.13.1 Business Overview
  2.13.2 IT Service Management Type and Applications
    2.13.2.1 Product A
    2.13.2.2 Product B
  2.13.3 CA IT Service Management Revenue, Gross Margin and Market Share (2016-2017)

3 GLOBAL IT SERVICE MANAGEMENT MARKET COMPETITION, BY PLAYERS

3.1 Global IT Service Management Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
  3.2.1 Top 5 IT Service Management Players Market Share
  3.2.2 Top 10 IT Service Management Players Market Share
3.3 Market Competition Trend

4 GLOBAL IT SERVICE MANAGEMENT MARKET SIZE BY REGIONS

4.1 Global IT Service Management Revenue and Market Share by Regions
4.2 North America IT Service Management Revenue and Growth Rate (2013-2018)
4.3 Europe IT Service Management Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific IT Service Management Revenue and Growth Rate (2013-2018)
4.5 South America IT Service Management Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa IT Service Management Revenue and Growth Rate (2013-2018)

5 NORTH AMERICA IT SERVICE MANAGEMENT REVENUE BY COUNTRIES

5.1 North America IT Service Management Revenue by Countries (2013-2018)
5.2 USA IT Service Management Revenue and Growth Rate (2013-2018)
5.3 Canada IT Service Management Revenue and Growth Rate (2013-2018)
5.4 Mexico IT Service Management Revenue and Growth Rate (2013-2018)

6 EUROPE IT SERVICE MANAGEMENT REVENUE BY COUNTRIES

6.1 Europe IT Service Management Revenue by Countries (2013-2018)
6.2 Germany IT Service Management Revenue and Growth Rate (2013-2018)
6.3 UK IT Service Management Revenue and Growth Rate (2013-2018)
6.4 France IT Service Management Revenue and Growth Rate (2013-2018)
6.5 Russia IT Service Management Revenue and Growth Rate (2013-2018)
6.6 Italy IT Service Management Revenue and Growth Rate (2013-2018)

7 ASIA-PACIFIC IT SERVICE MANAGEMENT REVENUE BY COUNTRIES

7.1 Asia-Pacific IT Service Management Revenue by Countries (2013-2018)
7.2 China IT Service Management Revenue and Growth Rate (2013-2018)
7.3 Japan IT Service Management Revenue and Growth Rate (2013-2018)
7.4 Korea IT Service Management Revenue and Growth Rate (2013-2018)
7.5 India IT Service Management Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia IT Service Management Revenue and Growth Rate (2013-2018)

8 SOUTH AMERICA IT SERVICE MANAGEMENT REVENUE BY COUNTRIES

8.1 South America IT Service Management Revenue by Countries (2013-2018)
8.2 Brazil IT Service Management Revenue and Growth Rate (2013-2018)
8.3 Argentina IT Service Management Revenue and Growth Rate (2013-2018)
8.4 Colombia IT Service Management Revenue and Growth Rate (2013-2018)

9 MIDDLE EAST AND AFRICA REVENUE IT SERVICE MANAGEMENT BY COUNTRIES

9.1 Middle East and Africa IT Service Management Revenue by Countries (2013-2018)
9.2 Saudi Arabia IT Service Management Revenue and Growth Rate (2013-2018)
9.3 UAE IT Service Management Revenue and Growth Rate (2013-2018)
9.4 Egypt IT Service Management Revenue and Growth Rate (2013-2018)
9.5 Nigeria IT Service Management Revenue and Growth Rate (2013-2018)
9.6 South Africa IT Service Management Revenue and Growth Rate (2013-2018)

10 GLOBAL IT SERVICE MANAGEMENT MARKET SEGMENT BY TYPE

10.1 Global IT Service Management Revenue and Market Share by Type (2013-2018)
10.2 Global IT Service Management Market Forecast by Type (2018-2023)
10.3 Configuration Management Revenue Growth Rate (2013-2023)
10.4 IT Asset Management Revenue Growth Rate (2013-2023)
10.5 DBMS Management Revenue Growth Rate (2013-2023)

11 GLOBAL IT SERVICE MANAGEMENT MARKET SEGMENT BY APPLICATION

11.1 Global IT Service Management Revenue Market Share by Application (2013-2018)
11.2 IT Service Management Market Forecast by Application (2018-2023)
11.3 IT & Telecommunication Revenue Growth (2013-2018)
11.4 Healthcare Revenue Growth (2013-2018)
11.5 Media & Entertainment Revenue Growth (2013-2018)
11.6 Retail Revenue Growth (2013-2018)
11.7 BFSI Revenue Growth (2013-2018)

12 GLOBAL IT SERVICE MANAGEMENT MARKET SIZE FORECAST (2018-2023)

12.1 Global IT Service Management Market Size Forecast (2018-2023)
12.2 Global IT Service Management Market Forecast by Regions (2018-2023)
12.3 North America IT Service Management Revenue Market Forecast (2018-2023)
12.4 Europe IT Service Management Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific IT Service Management Revenue Market Forecast (2018-2023)
12.6 South America IT Service Management Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa IT Service Management Revenue Market Forecast (2018-2023)

13 RESEARCH FINDINGS AND CONCLUSION

14 APPENDIX

14.1 Methodology
14.2 Data Source

List Of Tables

LIST OF TABLES AND FIGURES

Figure IT Service Management Picture
Table Product Specifications of IT Service Management
Table Global IT Service Management and Revenue (Million USD) Market Split by Product Type
Figure Global IT Service Management Revenue Market Share by Types in 2017
Figure Configuration Management Picture
Figure IT Asset Management Picture
Figure DBMS Management Picture
Table Global IT Service Management Revenue (Million USD) by Application (2013-2023)
Figure IT Service Management Revenue Market Share by Applications in 2017
Figure IT & Telecommunication Picture
Figure Healthcare Picture
Figure Media & Entertainment Picture
Figure Retail Picture
Figure BFSI Picture
Table Global Market IT Service Management Revenue (Million USD) Comparison by Regions 2013-2023
Figure North America IT Service Management Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe IT Service Management Revenue (Million USD) and Growth Rate (2013-2023)
Figure Asia-Pacific IT Service Management Revenue (Million USD) and Growth Rate (2013-2023)
Figure South America IT Service Management Revenue (Million USD) and Growth Rate (2013-2023)
Figure Middle East and Africa IT Service Management Revenue (Million USD) and Growth Rate (2013-2023)
Figure Global IT Service Management Revenue (Million USD) and Growth Rate (2013-2023)
Table IBM Basic Information, Manufacturing Base and Competitors
Table IBM IT Service Management Type and Applications
Table IBM IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
Table Absolute Software Basic Information, Manufacturing Base and Competitors
Table Absolute Software IT Service Management Type and Applications
Table Absolute Software IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
Table Microsoft Basic Information, Manufacturing Base and Competitors
Table Microsoft IT Service Management Type and Applications
Table Microsoft IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
Table Axios Systems Basic Information, Manufacturing Base and Competitors
Table Axios Systems IT Service Management Type and Applications
Table Axios Systems IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
Table Cherwell Software Basic Information, Manufacturing Base and Competitors
Table Cherwell Software IT Service Management Type and Applications
Table Cherwell Software IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
Table Citrix Systems Basic Information, Manufacturing Base and Competitors
Table Citrix Systems IT Service Management Type and Applications
Table Citrix Systems IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
Table Compuware Basic Information, Manufacturing Base and Competitors
Table Compuware IT Service Management Type and Applications
Table Compuware IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
Table EMC Basic Information, Manufacturing Base and Competitors
Table EMC IT Service Management Type and Applications
Table EMC IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
Table IVANTI Basic Information, Manufacturing Base and Competitors
Table IVANTI IT Service Management Type and Applications
Table IVANTI IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
Table Service Now Basic Information, Manufacturing Base and Competitors
Table Service Now IT Service Management Type and Applications
Table Service Now IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
Table BMC Software Basic Information, Manufacturing Base and Competitors
Table BMC Software IT Service Management Type and Applications
Table BMC Software IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
Table HP Basic Information, Manufacturing Base and Competitors
Table HP IT Service Management Type and Applications
Table HP IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
Table CA Basic Information, Manufacturing Base and Competitors
Table CA IT Service Management Type and Applications
Table CA IT Service Management Revenue, Gross Margin and Market Share (2016-2017)
Table Global IT Service Management Revenue (Million USD) by Players (2013-2018)
Table Global IT Service Management Revenue Share by Players (2013-2018)
Figure Global IT Service Management Revenue Share by Players in 2016
Figure Global IT Service Management Revenue Share by Players in 2017
Figure Global Top 5 Players IT Service Management Revenue Market Share in 2017
Figure Global Top 10 Players IT Service Management Revenue Market Share in 2017
Figure Global IT Service Management Revenue (Million USD) and Growth Rate (%) (2013-2018)
Table Global IT Service Management Revenue (Million USD) by Regions (2013-2018)
Table Global IT Service Management Revenue Market Share by Regions (2013-2018)
Figure Global IT Service Management Revenue Market Share by Regions (2013-2018)
Figure Global IT Service Management Revenue Market Share by Regions in 2017
Figure North America IT Service Management Revenue and Growth Rate (2013-2018)
Figure Europe IT Service Management Revenue and Growth Rate (2013-2018)
Figure Asia-Pacific IT Service Management Revenue and Growth Rate (2013-2018)
Figure South America IT Service Management Revenue and Growth Rate (2013-2018)
Figure Middle East and Africa IT Service Management Revenue and Growth Rate (2013-2018)
Table North America IT Service Management Revenue by Countries (2013-2018)
Table North America IT Service Management Revenue Market Share by Countries (2013-2018)
Figure North America IT Service Management Revenue Market Share by Countries (2013-2018)
Figure North America IT Service Management Revenue Market Share by Countries in 2017
Figure USA IT Service Management Revenue and Growth Rate (2013-2018)
Figure Canada IT Service Management Revenue and Growth Rate (2013-2018)
Figure Mexico IT Service Management Revenue and Growth Rate (2013-2018)
Table Europe IT Service Management Revenue (Million USD) by Countries (2013-2018)
Figure Europe IT Service Management Revenue Market Share by Countries (2013-2018)
Figure Europe IT Service Management Revenue Market Share by Countries in 2017
Figure Germany IT Service Management Revenue and Growth Rate (2013-2018)
Figure UK IT Service Management Revenue and Growth Rate (2013-2018)
Figure France IT Service Management Revenue and Growth Rate (2013-2018)
Figure Russia IT Service Management Revenue and Growth Rate (2013-2018)
Figure Italy IT Service Management Revenue and Growth Rate (2013-2018)
Table Asia-Pacific IT Service Management Revenue (Million USD) by Countries (2013-2018)
Figure Asia-Pacific IT Service Management Revenue Market Share by Countries (2013-2018)
Figure Asia-Pacific IT Service Management Revenue Market Share by Countries in 2017
Figure China IT Service Management Revenue and Growth Rate (2013-2018)
Figure Japan IT Service Management Revenue and Growth Rate (2013-2018)
Figure Korea IT Service Management Revenue and Growth Rate (2013-2018)
Figure India IT Service Management Revenue and Growth Rate (2013-2018)
Figure Southeast Asia IT Service Management Revenue and Growth Rate (2013-2018)
Table South America IT Service Management Revenue by Countries (2013-2018)
Table South America IT Service Management Revenue Market Share by Countries (2013-2018)
Figure South America IT Service Management Revenue Market Share by Countries (2013-2018)
Figure South America IT Service Management Revenue Market Share by Countries in 2017
Figure Brazil IT Service Management Revenue and Growth Rate (2013-2018)
Figure Argentina IT Service Management Revenue and Growth Rate (2013-2018)
Figure Colombia IT Service Management Revenue and Growth Rate (2013-2018)
Table Middle East and Africa IT Service Management Revenue (Million USD) by Countries (2013-2018)
Table Middle East and Africa IT Service Management Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa IT Service Management Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa IT Service Management Revenue Market Share by Countries in 2017
Figure Saudi Arabia IT Service Management Revenue and Growth Rate (2013-2018)
Figure UAE IT Service Management Revenue and Growth Rate (2013-2018)
Figure Egypt IT Service Management Revenue and Growth Rate (2013-2018)
Figure Nigeria IT Service Management Revenue and Growth Rate (2013-2018)
Figure South Africa IT Service Management Revenue and Growth Rate (2013-2018)
Table Global IT Service Management Revenue (Million USD) by Type (2013-2018)
Table Global IT Service Management Revenue Share by Type (2013-2018)
Figure Global IT Service Management Revenue Share by Type (2013-2018)
Figure Global IT Service Management Revenue Share by Type in 2017
Table Global IT Service Management Revenue Forecast by Type (2018-2023)
Figure Global IT Service Management Market Share Forecast by Type (2018-2023)
Figure Global Configuration Management Revenue Growth Rate (2013-2018)
Figure Global IT Asset Management Revenue Growth Rate (2013-2018)
Figure Global DBMS Management Revenue Growth Rate (2013-2018)
Table Global IT Service Management Revenue by Application (2013-2018)
Table Global IT Service Management Revenue Share by Application (2013-2018)
Figure Global IT Service Management Revenue Share by Application (2013-2018)
Figure Global IT Service Management Revenue Share by Application in 2017
Table Global IT Service Management Revenue Forecast by Application (2018-2023)
Figure Global IT Service Management Market Share Forecast by Application (2018-2023)
Figure Global IT & Telecommunication Revenue Growth Rate (2013-2018)
Figure Global Healthcare Revenue Growth Rate (2013-2018)
Figure Global Media & Entertainment Revenue Growth Rate (2013-2018)
Figure Global Retail Revenue Growth Rate (2013-2018)
Figure Global BFSI Revenue Growth Rate (2013-2018)
Figure Global IT Service Management Revenue (Million USD) and Growth Rate Forecast (2018 -2023)
Table Global IT Service Management Revenue (Million USD) Forecast by Regions (2018-2023)
Figure Global IT Service Management Revenue Market Share Forecast by Regions (2018-2023)
Figure North America IT Service Management Revenue Market Forecast (2018-2023)
Figure Europe IT Service Management Revenue Market Forecast (2018-2023)
Figure Asia-Pacific IT Service Management Revenue Market Forecast (2018-2023)
Figure South America IT Service Management Revenue Market Forecast (2018-2023)
Figure Middle East and Africa IT Service Management Revenue Market Forecast (2018-2023)