Global Business Software and Services Market Size Study, by Software (Finance, Sales & Marketing), by Service (Consulting, Managed Services), by Deployment, by End-Use, by Enterprise Size, and Regional Forecasts 2022-2032

February 2025 | 285 pages | ID: G54FD20125A5EN
Bizwit Research & Consulting LLP

Abstracts

The Global Business Software and Services Market, valued at approximately USD 520.99 billion in 2023, is poised to experience a robust expansion at a CAGR of 12.1% during the forecast period 2024-2032. Businesses across industries are increasingly leveraging enterprise software solutions to enhance operational efficiency, automate complex workflows, and drive data-driven decision-making. The rapid proliferation of cloud computing, AI-driven analytics, and digital transformation initiatives has significantly bolstered the adoption of business software and services. Organizations are integrating sophisticated software solutions for finance, sales & marketing, supply chain management, and customer relationship management (CRM) to streamline operations and maintain competitive agility in an evolving market landscape.

The rising demand for cloud-based business software solutions has been a pivotal growth driver, offering enterprises scalability, flexibility, and cost-efficiency over traditional on-premise deployments. The increasing reliance on managed services and consulting solutions has further accelerated market expansion, as businesses seek expert guidance to optimize their software investments. Moreover, with the integration of AI, machine learning, and blockchain technologies, the capabilities of enterprise software are being redefined to include predictive analytics, automated reporting, and enhanced cybersecurity. However, challenges such as high implementation costs, cybersecurity threats, and compatibility issues with legacy systems continue to pose constraints for small and medium enterprises (SMEs) looking to adopt business software solutions.

Despite these challenges, the evolution of hybrid cloud infrastructure, SaaS (Software-as-a-Service) solutions, and industry-specific enterprise applications is unlocking new growth opportunities for the business software and services market. The proliferation of digital workplace solutions and remote workforce management tools is reshaping enterprise collaboration strategies, allowing businesses to maintain operational continuity in a dynamic business environment. Additionally, advancements in low-code and no-code development platforms are empowering organizations to build customized software solutions with minimal technical expertise, further democratizing digital transformation across industries. As businesses continue prioritizing agility, compliance, and automation, the demand for business software and services is expected to reach unprecedented levels.

Regionally, North America dominates the business software and services market, driven by the presence of leading technology giants, a well-established cloud computing ecosystem, and extensive enterprise IT spending. The United States leads the region, with businesses across various verticals actively investing in AI-powered enterprise solutions, cybersecurity software, and cloud-based ERP systems. Europe follows closely, with Germany, the UK, and France witnessing substantial adoption of enterprise software, fueled by digital transformation policies and stringent regulatory frameworks. Meanwhile, Asia-Pacific is projected to witness the fastest growth, with China, India, and Japan emerging as lucrative markets due to increasing investments in IT infrastructure, growing adoption of enterprise SaaS solutions, and rapid digitalization of businesses. The Middle East & Africa and Latin America are also witnessing an uptick in enterprise software adoption, particularly in industries such as banking, retail, and healthcare, as businesses embrace automation and data-driven decision-making.

Major Market Players Included in This Report

• Microsoft Corporation
• SAP SE
• Oracle Corporation
• Salesforce, Inc.
• IBM Corporation
• Adobe Inc.
• Intuit Inc.
• ServiceNow, Inc.
• Zoho Corporation
• Workday, Inc.
• Tally Solutions Pvt. Ltd.
• HubSpot, Inc.
• Epicor Software Corporation
• Infor, Inc.
• Sage Group plc

The Detailed Segments and Sub-Segments of the Market Are Explained Below:

By Software:

• Finance
• Sales & Marketing

By Service:

• Consulting
• Managed Services

By Deployment:

• On-Premise
• Cloud-Based

By End-Use:

• BFSI
• Healthcare
• Retail & E-commerce
• IT & Telecom
• Government
• Manufacturing
• Others

By Enterprise Size:

• Small & Medium Enterprises (SMEs)
• Large Enterprises

By Region:

North America:

• U.S.
• Canada

Europe:

• UK
• Germany
• France
• Spain
• Italy
• Rest of Europe

Asia-Pacific:

• China
• India
• Japan
• Australia
• South Korea
• Rest of Asia-Pacific

Latin America:

• Brazil
• Mexico
• Rest of Latin America

Middle East & Africa:

• Saudi Arabia
• South Africa
• Rest of Middle East & Africa

Years Considered for the Study:

• Historical Year: 2022
• Base Year: 2023
• Forecast Period: 2024-2032

Key Takeaways:

• Market Estimates & Forecast for 10 years from 2022 to 2032.
• Annualized revenue and regional-level analysis for each market segment.
• Comprehensive examination of geographical trends with country-level analysis.
• Competitive landscape insights, profiling major market players.
• Strategic business analysis with future recommendations for stakeholders.
• Market structure analysis considering demand and supply dynamics.

Contents

CHAPTER 1. GLOBAL BUSINESS SOFTWARE AND SERVICES MARKET EXECUTIVE SUMMARY

1.1. Global Business Software and Services Market Size & Forecast (2022-2032)
1.2. Regional Summary
1.3. Segmental Summary
  1.3.1. By Software
    1.3.1.1. Finance
    1.3.1.2. Sales & Marketing
  1.3.2. By Service
    1.3.2.1. Consulting
    1.3.2.2. Managed Services
  1.3.3. By Deployment
    1.3.3.1. On-Premise
    1.3.3.2. Cloud-Based
  1.3.4. By End-Use
    1.3.4.1. BFSI
    1.3.4.2. Healthcare
    1.3.4.3. Retail & E-commerce
    1.3.4.4. IT & Telecom
    1.3.4.5. Government
    1.3.4.6. Manufacturing
    1.3.4.7. Others
  1.3.5. By Enterprise Size
    1.3.5.1. Small & Medium Enterprises (SMEs)
    1.3.5.2. Large Enterprises
1.4. Key Trends
1.5. Recession Impact
1.6. Analyst Recommendation & Conclusion

CHAPTER 2. GLOBAL BUSINESS SOFTWARE AND SERVICES MARKET DEFINITION AND RESEARCH ASSUMPTIONS

2.1. Research Objective
2.2. Market Definition
2.3. Research Assumptions
  2.3.1. Inclusion & Exclusion
  2.3.2. Limitations
  2.3.3. Supply Side Analysis
    2.3.3.1. Availability
    2.3.3.2. Infrastructure
    2.3.3.3. Regulatory Environment
    2.3.3.4. Market Competition
    2.3.3.5. Economic Viability (Consumer’s Perspective)
  2.3.4. Demand Side Analysis
    2.3.4.1. Regulatory Frameworks
    2.3.4.2. Technological Advancements
    2.3.4.3. Environmental Considerations
    2.3.4.4. Consumer Awareness & Acceptance
2.4. Estimation Methodology
2.5. Years Considered for the Study
2.6. Currency Conversion Rates

CHAPTER 3. GLOBAL BUSINESS SOFTWARE AND SERVICES MARKET DYNAMICS

3.1. Market Drivers
  3.1.1. Growing Demand for Cloud-Based Solutions and Digital Transformation
  3.1.2. Rising Adoption of AI, Machine Learning, and Data Analytics
  3.1.3. Increasing Need for Operational Efficiency and Cost Optimization
3.2. Market Challenges
  3.2.1. High Implementation and Integration Costs
  3.2.2. Cybersecurity Threats and Compatibility Issues with Legacy Systems
3.3. Market Opportunities
  3.3.1. Expansion of Low-Code/No-Code Development Platforms
  3.3.2. Growing Investments in Hybrid Cloud Infrastructure
  3.3.3. Emergence of Industry-Specific Enterprise Applications

CHAPTER 4. GLOBAL BUSINESS SOFTWARE AND SERVICES MARKET INDUSTRY ANALYSIS

4.1. Porter’s 5 Force Model
  4.1.1. Bargaining Power of Suppliers
  4.1.2. Bargaining Power of Buyers
  4.1.3. Threat of New Entrants
  4.1.4. Threat of Substitutes
  4.1.5. Competitive Rivalry
  4.1.6. Futuristic Approach to Porter’s 5 Force Model
  4.1.7. Porter’s 5 Force Impact Analysis
4.2. PESTEL Analysis
  4.2.1. Political
  4.2.2. Economical
  4.2.3. Social
  4.2.4. Technological
  4.2.5. Environmental
  4.2.6. Legal
4.3. Top Investment Opportunity
4.4. Top Winning Strategies
4.5. Disruptive Trends
4.6. Industry Expert Perspective
4.7. Analyst Recommendation & Conclusion

CHAPTER 5. GLOBAL BUSINESS SOFTWARE AND SERVICES MARKET SIZE & FORECASTS BY SOFTWARE 2022-2032

5.1. Segment Dashboard
5.2. Global Business Software and Services Market: Software Revenue Trend Analysis, 2022 & 2032 (USD Billion)
  5.2.1. Finance
  5.2.2. Sales & Marketing

CHAPTER 6. GLOBAL BUSINESS SOFTWARE AND SERVICES MARKET SIZE & FORECASTS BY SERVICE 2022-2032

6.1. Segment Dashboard
6.2. Global Business Software and Services Market: Service Revenue Trend Analysis, 2022 & 2032 (USD Billion)
  6.2.1. Consulting
  6.2.2. Managed Services

CHAPTER 7. GLOBAL BUSINESS SOFTWARE AND SERVICES MARKET SIZE & FORECASTS BY DEPLOYMENT 2022-2032

7.1. Segment Dashboard
7.2. Global Business Software and Services Market: Deployment Revenue Trend Analysis, 2022 & 2032 (USD Billion)
  7.2.1. On-Premise
  7.2.2. Cloud-Based

CHAPTER 8. GLOBAL BUSINESS SOFTWARE AND SERVICES MARKET SIZE & FORECASTS BY END-USE 2022-2032

8.1. Segment Dashboard
8.2. Global Business Software and Services Market: End-Use Revenue Trend Analysis, 2022 & 2032 (USD Billion)
  8.2.1. BFSI
  8.2.2. Healthcare
  8.2.3. Retail & E-commerce
  8.2.4. IT & Telecom
  8.2.5. Government
  8.2.6. Manufacturing
  8.2.7. Others

CHAPTER 9. GLOBAL BUSINESS SOFTWARE AND SERVICES MARKET SIZE & FORECASTS BY ENTERPRISE SIZE 2022-2032

9.1. Segment Dashboard
9.2. Global Business Software and Services Market: Enterprise Size Revenue Trend Analysis, 2022 & 2032 (USD Billion)
  9.2.1. Small & Medium Enterprises (SMEs)
  9.2.2. Large Enterprises

CHAPTER 10. GLOBAL BUSINESS SOFTWARE AND SERVICES MARKET SIZE & FORECASTS BY REGION 2022-2032

10.1. North America Business Software and Services Market
  10.1.1. U.S. Business Software and Services Market
    10.1.1.1. Software Breakdown Size & Forecasts, 2022-2032
    10.1.1.2. Service Breakdown Size & Forecasts, 2022-2032
  10.1.2. Canada Business Software and Services Market
10.2. Europe Business Software and Services Market
  10.2.1. UK Business Software and Services Market
  10.2.2. Germany Business Software and Services Market
  10.2.3. France Business Software and Services Market
  10.2.4. Spain Business Software and Services Market
  10.2.5. Italy Business Software and Services Market
  10.2.6. Rest of Europe Business Software and Services Market
10.3. Asia-Pacific Business Software and Services Market
  10.3.1. China Business Software and Services Market
  10.3.2. India Business Software and Services Market
  10.3.3. Japan Business Software and Services Market
  10.3.4. Australia Business Software and Services Market
  10.3.5. South Korea Business Software and Services Market
  10.3.6. Rest of Asia-Pacific Business Software and Services Market
10.4. Latin America Business Software and Services Market
  10.4.1. Brazil Business Software and Services Market
  10.4.2. Mexico Business Software and Services Market
  10.4.3. Rest of Latin America Business Software and Services Market
10.5. Middle East & Africa Business Software and Services Market
  10.5.1. Saudi Arabia Business Software and Services Market
  10.5.2. South Africa Business Software and Services Market
  10.5.3. Rest of Middle East & Africa Business Software and Services Market

CHAPTER 11. COMPETITIVE INTELLIGENCE

11.1. Key Company SWOT Analysis
  11.1.1. Microsoft Corporation
  11.1.2. SAP SE
  11.1.3. Oracle Corporation
11.2. Top Market Strategies
11.3. Company Profiles
  11.3.1. Microsoft Corporation
    11.3.1.1. Key Information
    11.3.1.2. Overview
    11.3.1.3. Financial (Subject to Data Availability)
    11.3.1.4. Product Summary
    11.3.1.5. Market Strategies
  11.3.2. Salesforce, Inc.
  11.3.3. IBM Corporation
  11.3.4. Adobe Inc.
  11.3.5. Intuit Inc.
  11.3.6. ServiceNow, Inc.
  11.3.7. Zoho Corporation
  11.3.8. Workday, Inc.
  11.3.9. Tally Solutions Pvt. Ltd.
  11.3.10. HubSpot, Inc.
  11.3.11. Epicor Software Corporation
  11.3.12. Infor, Inc.
  11.3.13. Sage Group plc
(Only top 15 companies are listed in this section.)

CHAPTER 12. RESEARCH PROCESS

12.1. Research Process
  12.1.1. Data Mining
  12.1.2. Analysis
  12.1.3. Market Estimation
  12.1.4. Validation
  12.1.5. Publishing
12.2. Research Attributes