[email protected] +44 20 8123 2220 (UK) +1 732 587 5005 (US) Contact Us | FAQ |

Business Process-as-a-Service (BPaaS) Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

January 2023 | 145 pages | ID: BDF95938A37BEN
IMARC Group

US$ 2,499.00

E-mail Delivery (PDF), Hard Copy Mail Delivery, CD-ROM Mail Delivery

Download PDF Leaflet

Accepted cards
Wire Transfer
Checkout Later
Need Help? Ask a Question
The global business process-as-a-service (BPaaS) market size reached US$ 60.8 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 110.7 Billion by 2028, exhibiting a growth rate (CAGR) of 9.16% during 2023-2028.

Business Process-as-a-Service (BPaaS) refers to a business process outsourcing (BPO) solution used for outsourcing and automating information technology (IT)-based organizational tasks. It is deployed through the web or cloud-based platforms and is commonly used for supply chain and human resource management, sales and marketing, accounting and finance-related operations. BPaaS can also be connected to various services, such as platform-as-a-service (Paas), software-as-a-service (SaaS) and infrastructure-as-a-service (IaaS), to provide access to high-quality technological solutions that aid in improving the efficiency and productivity of the organization. As a result, BPaaS solutions find extensive applications across various industries, such as healthcare, banking, financial services and insurance (BFSI), retail, education, media and entertainment.

Business Process-as-a-Service (BPaaS) Market Trends:
The increasing requirement for automating business processes through remote delivery models across organizations is one of the key factors driving the growth of the market. BpaaS solutions aid in enhancing the cost-effectiveness, document management, transparency, productivity and operational efficiency of the enterprises. In line with this, the widespread product adoption by medium and large-sized enterprises is providing a thrust to the market growth. Moreover, various technological advancements, such as the integration of business analytics, advanced process automation software, machine learning (ML), artificial intelligence (AI) and cloud computing solutions, are providing a thrust to the market growth. These technologies aid in streamlining processes and functions, such as record keeping, derivative processing and reconciliations. Additionally, the increasing requirement for digital database services in banks and other financial institutions to remotely manage databases and access information is positively impacting the market growth. Other factors, including the implementation of various government initiatives to enhance data security, along with significant improvements in information technology (IT) infrastructure, are anticipated to drive the market toward growth.

Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global business process-as-a-service (BPaaS) market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on process, deployment mode, organization size and industry vertical.

Breakup by Process:

Human Resource Management
Accounting and Finance
Sales and Marketing
Supply Chain Management
Digital Asset Management
Others

Breakup by Deployment Mode:

Private
Public
Hybrid

Breakup by Organization Size:

Small and Medium-sized Enterprises
Large Enterprises

Breakup by Industry Vertical:

Banking Financial Services and Insurance
Healthcare
Government
IT and Telecom
Manufacturing and Retail
Others

Breakup by Region:

North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa

Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players being Accenture plc, Capgemini SE, Cognizant, Conduent Inc., Fujitsu Limited, HCL Technologies Limited, International Business Machines Corporation, Oracle Corporation, SAP SE, Tata Consultancy Services Limited, Tech Mahindra Limited and Wipro Limited.

Key Questions Answered in This Report
1. What was the size of the global business process-as-a-service (BPaaS) market in 2022?
2. What is the expected growth rate of the global business process-as-a-service (BPaaS) market during 2023-2028?
3. What are the key factors driving the global business process-as-a-service (BPaaS) market?
4. What has been the impact of COVID-19 on the global business process-as-a-service (BPaaS) market?
5. What is the breakup of the global business process-as-a-service (BPaaS) market based on the process?
6. What is the breakup of the global business process-as-a-service (BPaaS) market based on the organization size?
7. What is the breakup of the global business process-as-a-service (BPaaS) market based on the industry vertical?
8. What are the key regions in the global business process-as-a-service (BPaaS) market?
9. Who are the key players/companies in the global business process-as-a-service (BPaaS) market?
1 PREFACE

2 SCOPE AND METHODOLOGY

2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
  2.3.1 Primary Sources
  2.3.2 Secondary Sources
2.4 Market Estimation
  2.4.1 Bottom-Up Approach
  2.4.2 Top-Down Approach
2.5 Forecasting Methodology

3 EXECUTIVE SUMMARY

4 INTRODUCTION

4.1 Overview
4.2 Key Industry Trends

5 GLOBAL BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET

5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast

6 MARKET BREAKUP BY PROCESS

6.1 Human Resource Management
  6.1.1 Market Trends
  6.1.2 Market Forecast
6.2 Accounting and Finance
  6.2.1 Market Trends
  6.2.2 Market Forecast
6.3 Analytics
  6.3.1 Market Trends
  6.3.2 Market Forecast
6.4 Supply Chain Management
  6.4.1 Market Trends
  6.4.2 Market Forecast
6.5 Digital Asset Management
  6.5.1 Market Trends
  6.5.2 Market Forecast
6.6 Others
  6.6.1 Market Trends
  6.6.2 Market Forecast

7 MARKET BREAKUP BY DEPLOYMENT MODE

7.1 Private
  7.1.1 Market Trends
  7.1.2 Market Forecast
7.2 Public
  7.2.1 Market Trends
  7.2.2 Market Forecast
7.3 Hybrid
  7.3.1 Market Trends
  7.3.2 Market Forecast

8 MARKET BREAKUP BY ORGANIZATION SIZE

8.1 Small and Medium-sized Enterprises
  8.1.1 Market Trends
  8.1.2 Market Forecast
8.2 Large Enterprises
  8.2.1 Market Trends
  8.2.2 Market Forecast

9 MARKET BREAKUP BY INDUSTRY VERTICAL

9.1 Banking Financial Services and Insurance
  9.1.1 Market Trends
  9.1.2 Market Forecast
9.2 Healthcare
  9.2.1 Market Trends
  9.2.2 Market Forecast
9.3 Government
  9.3.1 Market Trends
  9.3.2 Market Forecast
9.4 IT and Telecom
  9.4.1 Market Trends
  9.4.2 Market Forecast
9.5 Manufacturing and Retail
  9.5.1 Market Trends
  9.5.2 Market Forecast
9.6 Others
  9.6.1 Market Trends
  9.6.2 Market Forecast

10 MARKET BREAKUP BY REGION

10.1 North America
  10.1.1 United States
    10.1.1.1 Market Trends
    10.1.1.2 Market Forecast
  10.1.2 Canada
    10.1.2.1 Market Trends
    10.1.2.2 Market Forecast
10.2 Asia-Pacific
  10.2.1 China
    10.2.1.1 Market Trends
    10.2.1.2 Market Forecast
  10.2.2 Japan
    10.2.2.1 Market Trends
    10.2.2.2 Market Forecast
  10.2.3 India
    10.2.3.1 Market Trends
    10.2.3.2 Market Forecast
  10.2.4 South Korea
    10.2.4.1 Market Trends
    10.2.4.2 Market Forecast
  10.2.5 Australia
    10.2.5.1 Market Trends
    10.2.5.2 Market Forecast
  10.2.6 Indonesia
    10.2.6.1 Market Trends
    10.2.6.2 Market Forecast
  10.2.7 Others
    10.2.7.1 Market Trends
    10.2.7.2 Market Forecast
10.3 Europe
  10.3.1 Germany
    10.3.1.1 Market Trends
    10.3.1.2 Market Forecast
  10.3.2 France
    10.3.2.1 Market Trends
    10.3.2.2 Market Forecast
  10.3.3 United Kingdom
    10.3.3.1 Market Trends
    10.3.3.2 Market Forecast
  10.3.4 Italy
    10.3.4.1 Market Trends
    10.3.4.2 Market Forecast
  10.3.5 Spain
    10.3.5.1 Market Trends
    10.3.5.2 Market Forecast
  10.3.6 Russia
    10.3.6.1 Market Trends
    10.3.6.2 Market Forecast
  10.3.7 Others
    10.3.7.1 Market Trends
    10.3.7.2 Market Forecast
10.4 Latin America
  10.4.1 Brazil
    10.4.1.1 Market Trends
    10.4.1.2 Market Forecast
  10.4.2 Mexico
    10.4.2.1 Market Trends
    10.4.2.2 Market Forecast
  10.4.3 Others
    10.4.3.1 Market Trends
    10.4.3.2 Market Forecast
10.5 Middle East and Africa
  10.5.1 Market Trends
  10.5.2 Market Breakup by Country
  10.5.3 Market Forecast

11 SWOT ANALYSIS

11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats

12 VALUE CHAIN ANALYSIS

13 PORTERS FIVE FORCES ANALYSIS

13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes

14 PRICE ANALYSIS

15 COMPETITIVE LANDSCAPE

15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
  15.3.1 Accenture plc
    15.3.1.1 Company Overview
    15.3.1.2 Product Portfolio
    15.3.1.3 Financials
    15.3.1.4 SWOT Analysis
  15.3.2 Capgemini SE
    15.3.2.1 Company Overview
    15.3.2.2 Product Portfolio
    15.3.2.3 Financials
    15.3.2.4 SWOT Analysis
  15.3.3 Cognizant
    15.3.3.1 Company Overview
    15.3.3.2 Product Portfolio
    15.3.3.3 Financials
    15.3.3.4 SWOT Analysis
  15.3.4 Conduent Inc.
    15.3.4.1 Company Overview
    15.3.4.2 Product Portfolio
    15.3.4.3 Financials
    15.3.4.4 SWOT Analysis
  15.3.5 Fujitsu Limited
    15.3.5.1 Company Overview
    15.3.5.2 Product Portfolio
    15.3.5.3 Financials
    15.3.5.4 SWOT Analysis
  15.3.6 HCL Technologies Limited
    15.3.6.1 Company Overview
    15.3.6.2 Product Portfolio
    15.3.6.3 Financials
    15.3.6.4 SWOT Analysis
  15.3.7 International Business Machines Corporation
    15.3.7.1 Company Overview
    15.3.7.2 Product Portfolio
    15.3.7.3 Financials
    15.3.7.4 SWOT Analysis
  15.3.8 Oracle Corporation
    15.3.8.1 Company Overview
    15.3.8.2 Product Portfolio
    15.3.8.3 Financials
    15.3.8.4 SWOT Analysis
  15.3.9 SAP SE
    15.3.9.1 Company Overview
    15.3.9.2 Product Portfolio
    15.3.9.3 Financials
    15.3.9.4 SWOT Analysis
  15.3.10 Tata Consultancy Services Limited
    15.3.10.1 Company Overview
    15.3.10.2 Product Portfolio
    15.3.10.3 Financials
    15.3.10.4 SWOT Analysis
  15.3.11 Tech Mahindra Limited
    15.3.11.1 Company Overview
    15.3.11.2 Product Portfolio
    15.3.11.3 Financials
    15.3.11.4 SWOT Analysis
  15.3.12 Wipro Limited
    15.3.12.1 Company Overview
    15.3.12.2 Product Portfolio
    15.3.12.3 Financials
    15.3.12.4 SWOT Analysis

LIST OF TABLES

Table 1: Global: Business Process-as-a-Service Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Business Process-as-a-Service Market Forecast: Breakup by Process (in Million US$), 2023-2028
Table 3: Global: Business Process-as-a-Service Market Forecast: Breakup by Deployment Mode (in Million US$), 2023-2028
Table 4: Global: Business Process-as-a-Service Market Forecast: Breakup by Organization Size (in Million US$), 2023-2028
Table 5: Global: Business Process-as-a-Service Market Forecast: Breakup by Industry Vertical (in Million US$), 2023-2028
Table 6: Global: Business Process-as-a-Service Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 7: Global: Business Process-as-a-Service Market: Competitive Structure
Table 8: Global: Business Process-as-a-Service Market: Key Players

LIST OF FIGURES

Figure 1: Global: Business Process-as-a-Service Market: Major Drivers and Challenges
Figure 2: Global: Business Process-as-a-Service Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: Business Process-as-a-Service Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 4: Global: Business Process-as-a-Service Market: Breakup by Process (in %), 2022
Figure 5: Global: Business Process-as-a-Service Market: Breakup by Deployment Mode (in %), 2022
Figure 6: Global: Business Process-as-a-Service Market: Breakup by Organization Size (in %), 2022
Figure 7: Global: Business Process-as-a-Service Market: Breakup by Industry Vertical (in %), 2022
Figure 8: Global: Business Process-as-a-Service Market: Breakup by Region (in %), 2022
Figure 9: Global: Business Process-as-a-Service (Human Resource Management) Market: Sales Value (in Million US$), 2017 & 2022
Figure 10: Global: Business Process-as-a-Service (Human Resource Management) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 11: Global: Business Process-as-a-Service (Accounting and Finance) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: Business Process-as-a-Service (Accounting and Finance) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: Business Process-as-a-Service (Analytics) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Business Process-as-a-Service (Analytics) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Business Process-as-a-Service (Supply Chain Management) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Business Process-as-a-Service (Supply Chain Management) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Business Process-as-a-Service (Digital Asset Management) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Business Process-as-a-Service (Digital Asset Management) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Business Process-as-a-Service (Other Processes) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Business Process-as-a-Service (Other Processes) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Business Process-as-a-Service (Private) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Business Process-as-a-Service (Private) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Business Process-as-a-Service (Public) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Business Process-as-a-Service (Public) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: Business Process-as-a-Service (Hybrid) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: Business Process-as-a-Service (Hybrid) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Global: Business Process-as-a-Service (Small and Medium-sized Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Global: Business Process-as-a-Service (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Global: Business Process-as-a-Service (Large Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Global: Business Process-as-a-Service (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Global: Business Process-as-a-Service (Banking Financial Services and Insurance) Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Global: Business Process-as-a-Service (Banking Financial Services and Insurance) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: Global: Business Process-as-a-Service (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: Global: Business Process-as-a-Service (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: Global: Business Process-as-a-Service (Government) Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: Global: Business Process-as-a-Service (Government) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: Global: Business Process-as-a-Service (IT and Telecom) Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: Global: Business Process-as-a-Service (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Global: Business Process-as-a-Service (Manufacturing and Retail) Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Global: Business Process-as-a-Service (Manufacturing and Retail) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: Global: Business Process-as-a-Service (Other Industry Verticals) Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: Global: Business Process-as-a-Service (Other Industry Verticals) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: North America: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: North America: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: United States: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: United States: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: Canada: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: Canada: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Asia-Pacific: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Asia-Pacific: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: China: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: China: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Japan: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Japan: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: India: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: India: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: South Korea: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: South Korea: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: Australia: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: Australia: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: Indonesia: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: Indonesia: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Others: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Others: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Europe: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Europe: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: Germany: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: Germany: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: France: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: France: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 71: United Kingdom: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 72: United Kingdom: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 73: Italy: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 74: Italy: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 75: Spain: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 76: Spain: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 77: Russia: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 78: Russia: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 79: Others: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 80: Others: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 81: Latin America: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 82: Latin America: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 83: Brazil: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 84: Brazil: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 85: Mexico: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 86: Mexico: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 87: Others: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 88: Others: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 89: Middle East and Africa: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 90: Middle East and Africa: Business Process-as-a-Service Market: Breakup by Country (in %), 2022
Figure 91: Middle East and Africa: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 92: Global: Business Process-as-a-Service Industry: SWOT Analysis
Figure 93: Global: Business Process-as-a-Service Industry: Value Chain Analysis
Figure 94: Global: Business Process-as-a-Service Industry: Porter's Five Forces Analysis


More Publications