2015-2027 Global SaaS-based CRM Software Industry Market Research Report, Segment by Player, Type, Application, Marketing Channel, and Region

April 2020 | 137 pages | ID: 21EB78D32C38EN
Maia Research

Abstracts

The worldwide market for SaaS-based CRM Software is estimated to grow at a CAGR of roughly X.X% in the next 8 years, and will reach X.X million US$ in 2027, from X.X million US$ in 2020.

The report covers market size status and forecast, value chain analysis, market segmentation of Top countries in Major Regions, such as North America, Europe, Asia-Pacific, Latin America and Middle East & Africa, by type, application and marketing channel. In addition, the report focuses on the driving factors, restraints, opportunities and PEST analysis of major regions.

Major Companies Covered
Freshsales
Microsoft
Aplicor
SAP
SugarCRM
IBM
Zoho
Salesforce
Oracle
NetSuite

Major Types Covered
Cloud-based
On-premises

Major Applications Covered
SME
Large Enterprise

Top Countries Data Covered in This Report
United States
Canada
Germany
UK
France
Italy
Spain
Russia
Netherlands
Turkey
Switzerland
Sweden
Poland
Belgium
China
Japan
South Korea
Australia
India
Taiwan
Indonesia
Thailand
Philippines
Malaysia
Brazil
Mexico
Argentina
Columbia
Chile
Saudi Arabia
UAE
Egypt
Nigeria
South Africa

Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2027

Contents

1 INTRODUCTION

1.1 Objective of the Study
1.2 Definition of the Market
1.3 Market Scope
  1.3.1 Market Segment by Type, Application and Marketing Channel
  1.3.2 Major Regions Covered (North America, Europe, Asia Pacific, Mid East & Africa)
1.4 Years Considered for the Study (2015-2027)
1.5 Currency Considered (U.S. Dollar)
1.6 Stakeholders

2 KEY FINDINGS OF THE STUDY

3 MARKET DYNAMICS

3.1 Driving Factors for this Market
3.2 Factors Challenging the Market
3.3 Opportunities of the Global SaaS-based CRM Software Market (Regions, Growing/Emerging Downstream Market Analysis)
3.4 Technological and Market Developments in the SaaS-based CRM Software Market
3.5 Industry News by Region
3.6 Regulatory Scenario by Region/Country
3.7 Market Investment Scenario Strategic Recommendations Analysis

4 VALUE CHAIN OF THE SAAS-BASED CRM SOFTWARE MARKET

4.1 Value Chain Status
4.2 Upstream Raw Material Analysis
4.3 Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
4.4 Distributors/Traders
4.5 Downstream Major Customer Analysis (by Region)

5 GLOBAL SAAS-BASED CRM SOFTWARE MARKET-SEGMENTATION BY TYPE

5.1 Cloud-based
5.2 On-premises

6 GLOBAL SAAS-BASED CRM SOFTWARE MARKET-SEGMENTATION BY APPLICATION

6.1 SME
6.2 Large Enterprise

7 GLOBAL SAAS-BASED CRM SOFTWARE MARKET-SEGMENTATION BY MARKETING CHANNEL

7.1 Traditional Marketing Channel (Offline)
7.2 Online Channel

8 COMPETITIVE INTELLIGENCE – COMPANY PROFILES

8.1 Freshsales
  8.1.1 Freshsales Profile
  8.1.2 Freshsales Sales, Growth Rate and Global Market Share from 2015-2020
  8.1.3 Freshsales Product/Solution Launches and Enhancements Analysis
  8.1.4 Freshsales Business Overview/Recent Development/Acquisitions
8.2 Microsoft
  8.2.1 Microsoft Profile
  8.2.2 Microsoft Sales, Growth Rate and Global Market Share from 2015-2020
  8.2.3 Microsoft Product/Solution Launches and Enhancements Analysis
  8.2.4 Microsoft Business Overview/Recent Development/Acquisitions
8.3 Aplicor
  8.3.1 Aplicor Profile
  8.3.2 Aplicor Sales, Growth Rate and Global Market Share from 2015-2020
  8.3.3 Aplicor Product/Solution Launches and Enhancements Analysis
  8.3.4 Aplicor Business Overview/Recent Development/Acquisitions
8.4 SAP
  8.4.1 SAP Profile
  8.4.2 SAP Sales, Growth Rate and Global Market Share from 2015-2020
  8.4.3 SAP Product/Solution Launches and Enhancements Analysis
  8.4.4 SAP Business Overview/Recent Development/Acquisitions
8.5 SugarCRM
  8.5.1 SugarCRM Profile
  8.5.2 SugarCRM Sales, Growth Rate and Global Market Share from 2015-2020
  8.5.3 SugarCRM Product/Solution Launches and Enhancements Analysis
  8.5.4 SugarCRM Business Overview/Recent Development/Acquisitions
8.6 IBM
  8.6.1 IBM Profile
  8.6.2 IBM Sales, Growth Rate and Global Market Share from 2015-2020
  8.6.3 IBM Product/Solution Launches and Enhancements Analysis
  8.6.4 IBM Business Overview/Recent Development/Acquisitions
8.7 Zoho
  8.7.1 Zoho Profile
  8.7.2 Zoho Sales, Growth Rate and Global Market Share from 2015-2020
  8.7.3 Zoho Product/Solution Launches and Enhancements Analysis
  8.7.4 Zoho Business Overview/Recent Development/Acquisitions
8.8 Salesforce
  8.8.1 Salesforce Profile
  8.8.2 Salesforce Sales, Growth Rate and Global Market Share from 2015-2020
  8.8.3 Salesforce Product/Solution Launches and Enhancements Analysis
  8.8.4 Salesforce Business Overview/Recent Development/Acquisitions
8.9 Oracle
  8.9.1 Oracle Profile
  8.9.2 Oracle Sales, Growth Rate and Global Market Share from 2015-2020
  8.9.3 Oracle Product/Solution Launches and Enhancements Analysis
  8.9.4 Oracle Business Overview/Recent Development/Acquisitions
8.10 NetSuite
  8.10.1 NetSuite Profile
  8.10.2 NetSuite Sales, Growth Rate and Global Market Share from 2015-2020
  8.10.3 NetSuite Product/Solution Launches and Enhancements Analysis
  8.10.4 NetSuite Business Overview/Recent Development/Acquisitions

9 GLOBAL SAAS-BASED CRM SOFTWARE MARKET-SEGMENTATION BY GEOGRAPHY

10 NORTH AMERICA

10.1 North America SaaS-based CRM Software Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
10.2 North America SaaS-based CRM Software Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
10.3 North America SaaS-based CRM Software Production Analysis from 2015-2020
10.4 North America SaaS-based CRM Software Consumption Analysis from 2015-2020
10.5 North America SaaS-based CRM Software Import and Export from 2015-2020
10.6 North America SaaS-based CRM Software Value, Production and Market Share by Type (2015-2020)
10.7 North America SaaS-based CRM Software Consumption, Value and Market Share by Application (2015-2020)
10.8 North America SaaS-based CRM Software by Country (United States, Canada)
  10.8.1 North America SaaS-based CRM Software Sales by Country (2015-2020)
  10.8.2 North America SaaS-based CRM Software Consumption Value by Country (2015-2020)
10.9 North America SaaS-based CRM Software Market PEST Analysis

11 EUROPE

11.1 Europe SaaS-based CRM Software Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
11.2 Europe SaaS-based CRM Software Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
11.3 Europe SaaS-based CRM Software Production Analysis from 2015-2020
11.4 Europe SaaS-based CRM Software Consumption Analysis from 2015-2020
11.5 Europe SaaS-based CRM Software Import and Export from 2015-2020
11.6 Europe SaaS-based CRM Software Value, Production and Market Share by Type (2015-2020)
11.7 Europe SaaS-based CRM Software Consumption, Value and Market Share by Application (2015-2020)
11.8 Europe SaaS-based CRM Software by Country (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden, Poland, Belgium)
  11.8.1 Europe SaaS-based CRM Software Sales by Country (2015-2020)
  11.8.2 Europe SaaS-based CRM Software Consumption Value by Country (2015-2020)
11.9 Europe SaaS-based CRM Software Market PEST Analysis

12 ASIA-PACIFIC

12.1 Asia-Pacific SaaS-based CRM Software Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
12.2 Asia-Pacific SaaS-based CRM Software Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
12.3 Asia-Pacific SaaS-based CRM Software Production Analysis from 2015-2020
12.4 Asia-Pacific SaaS-based CRM Software Consumption Analysis from 2015-2020
12.5 Asia-Pacific SaaS-based CRM Software Import and Export from 2015-2020
12.6 Asia-Pacific SaaS-based CRM Software Value, Production and Market Share by Type (2015-2020)
12.7 Asia-Pacific SaaS-based CRM Software Consumption, Value and Market Share by Application (2015-2020)
12.8 Asia-Pacific SaaS-based CRM Software by Country (China, Japan, South Korea, Australia, India, Taiwan, Indonesia, Thailand, Philippines, Malaysia)
  12.8.1 Asia-Pacific SaaS-based CRM Software Sales by Country (2015-2020)
  12.8.2 Asia-Pacific SaaS-based CRM Software Consumption Value by Country (2015-2020)
12.9 Asia-Pacific SaaS-based CRM Software Market PEST Analysis

13 LATIN AMERICA

13.1 Latin America SaaS-based CRM Software Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
13.2 Latin America SaaS-based CRM Software Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
13.3 Latin America SaaS-based CRM Software Production Analysis from 2015-2020
13.4 Latin America SaaS-based CRM Software Consumption Analysis from 2015-2020
13.5 Latin America SaaS-based CRM Software Import and Export from 2015-2020
13.6 Latin America SaaS-based CRM Software Value, Production and Market Share by Type (2015-2020)
13.7 Latin America SaaS-based CRM Software Consumption, Value and Market Share by Application (2015-2020)
13.8 Latin America SaaS-based CRM Software by Country (Brazil, Mexico, Argentina, Columbia, Chile)
  13.8.1 Latin America SaaS-based CRM Software Sales by Country (2015-2020)
  13.8.2 Latin America SaaS-based CRM Software Consumption Value by Country (2015-2020)
13.9 Latin America SaaS-based CRM Software Market PEST Analysis

14 MIDDLE EAST & AFRICA

14.1 Middle East & Africa SaaS-based CRM Software Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
14.2 Middle East & Africa SaaS-based CRM Software Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
14.3 Middle East & Africa SaaS-based CRM Software Production Analysis from 2015-2020
14.4 Middle East & Africa SaaS-based CRM Software Consumption Analysis from 2015-2020
14.5 Middle East & Africa SaaS-based CRM Software Import and Export from 2015-2020
14.6 Middle East & Africa SaaS-based CRM Software Value, Production and Market Share by Type (2015-2020)
14.7 Middle East & Africa SaaS-based CRM Software Consumption, Value and Market Share by Application (2015-2020)
14.8 Middle East & Africa SaaS-based CRM Software by Country (Saudi Arabia, UAE, Egypt, Nigeria, South Africa)
  14.8.1 Middle East & Africa SaaS-based CRM Software Sales by Country (2015-2020)
  14.8.2 Middle East & Africa SaaS-based CRM Software Consumption Value by Country (2015-2020)
14.9 Middle East & Africa SaaS-based CRM Software Market PEST Analysis

15 FUTURE FORECAST OF THE GLOBAL SAAS-BASED CRM SOFTWARE MARKET FROM 2020-2027

15.1 Future Forecast of the Global SaaS-based CRM Software Market from 2020-2027 Segment by Region
15.2 Global SaaS-based CRM Software Production and Growth Rate Forecast by Type (2020-2027)
15.3 Global SaaS-based CRM Software Consumption and Growth Rate Forecast by Application (2020-2027)

16 APPENDIX

16.1 Methodology
16.2 Research Data Source

List Of Tables

LIST OF TABLES AND FIGURES

Global SaaS-based CRM Software Market Value ($) and Growth Rate of SaaS-based CRM Software from 2015-2027
Global SaaS-based CRM Software Production and Growth Rate Segment by Product Type from 2015-2027
Global SaaS-based CRM Software Consumption and Growth Rate Segment by Application from 2015-2027
Figure SaaS-based CRM Software Picture
Table Product Specifications of SaaS-based CRM Software
Table Driving Factors for this Market
Table Industry News of SaaS-based CRM Software Market
Figure Value Chain Status of SaaS-based CRM Software
Table Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
Table Distributors/Traders
Table Downstream Major Customer Analysis (by Region, by Preference)
Table Global SaaS-based CRM Software Production and Growth Rate Segment by Product Type from 2015-2020
Table Global SaaS-based CRM Software Value ($) and Growth Rate Segment by Product Type from 2015-2020
Figure Cloud-based of SaaS-based CRM Software
Figure On-premises of SaaS-based CRM Software
Table Global SaaS-based CRM Software Consumption and Growth Rate Segment by Application from 2015-2020
Table Global SaaS-based CRM Software Value ($) and Growth Rate Segment by Application from 2015-2020
Figure SME of SaaS-based CRM Software
Figure Large Enterprise of SaaS-based CRM Software
Table Global SaaS-based CRM Software Consumption and Growth Rate Segment by Marketing Channel from 2015-2020
Table Global SaaS-based CRM Software Value ($) and Growth Rate Segment by Marketing Channel from 2015-2020
Figure Traditional Marketing Channel (Offline) of SaaS-based CRM Software
Figure Online Channel of SaaS-based CRM Software
Table Freshsales Profile (Company Name, Plants Distribution, Sales Region)
Figure Freshsales Sales and Growth Rate from 2015-2020
Figure Freshsales Revenue ($) and Global Market Share from 2015-2020
Table Freshsales SaaS-based CRM Software Sales, Price, Revenue, Gross Margin (2015-2020)
Table Microsoft Profile (Company Name, Plants Distribution, Sales Region)
Figure Microsoft Sales and Growth Rate from 2015-2020
Figure Microsoft Revenue ($) and Global Market Share from 2015-2020
Table Microsoft SaaS-based CRM Software Sales, Price, Revenue, Gross Margin (2015-2020)
Table Aplicor Profile (Company Name, Plants Distribution, Sales Region)
Figure Aplicor Sales and Growth Rate from 2015-2020
Figure Aplicor Revenue ($) and Global Market Share from 2015-2020
Table Aplicor SaaS-based CRM Software Sales, Price, Revenue, Gross Margin (2015-2020)
Table SAP Profile (Company Name, Plants Distribution, Sales Region)
Figure SAP Sales and Growth Rate from 2015-2020
Figure SAP Revenue ($) and Global Market Share from 2015-2020
Table SAP SaaS-based CRM Software Sales, Price, Revenue, Gross Margin (2015-2020)
Table SugarCRM Profile (Company Name, Plants Distribution, Sales Region)
Figure SugarCRM Sales and Growth Rate from 2015-2020
Figure SugarCRM Revenue ($) and Global Market Share from 2015-2020
Table SugarCRM SaaS-based CRM Software Sales, Price, Revenue, Gross Margin (2015-2020)
Table IBM Profile (Company Name, Plants Distribution, Sales Region)
Figure IBM Sales and Growth Rate from 2015-2020
Figure IBM Revenue ($) and Global Market Share from 2015-2020
Table IBM SaaS-based CRM Software Sales, Price, Revenue, Gross Margin (2015-2020)
Table Zoho Profile (Company Name, Plants Distribution, Sales Region)
Figure Zoho Sales and Growth Rate from 2015-2020
Figure Zoho Revenue ($) and Global Market Share from 2015-2020
Table Zoho SaaS-based CRM Software Sales, Price, Revenue, Gross Margin (2015-2020)
Table Salesforce Profile (Company Name, Plants Distribution, Sales Region)
Figure Salesforce Sales and Growth Rate from 2015-2020
Figure Salesforce Revenue ($) and Global Market Share from 2015-2020
Table Salesforce SaaS-based CRM Software Sales, Price, Revenue, Gross Margin (2015-2020)
Table Oracle Profile (Company Name, Plants Distribution, Sales Region)
Figure Oracle Sales and Growth Rate from 2015-2020
Figure Oracle Revenue ($) and Global Market Share from 2015-2020
Table Oracle SaaS-based CRM Software Sales, Price, Revenue, Gross Margin (2015-2020)
Table NetSuite Profile (Company Name, Plants Distribution, Sales Region)
Figure NetSuite Sales and Growth Rate from 2015-2020
Figure NetSuite Revenue ($) and Global Market Share from 2015-2020
Table NetSuite SaaS-based CRM Software Sales, Price, Revenue, Gross Margin (2015-2020)
Table Global SaaS-based CRM Software Production Value ($) by Region from 2015-2020
Table Global SaaS-based CRM Software Production Value Share by Region from 2015-2020
Table Global SaaS-based CRM Software Production by Region from 2015-2020
Table Global SaaS-based CRM Software Consumption Value ($) by Region from 2015-2020
Table Global SaaS-based CRM Software Consumption by Region from 2015-2020
Table North America SaaS-based CRM Software Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table North America SaaS-based CRM Software Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table North America SaaS-based CRM Software Import and Export from 2015-2020
Table North America SaaS-based CRM Software Value ($) by Type (2015-2020)
Table North America SaaS-based CRM Software Production by Type (2015-2020)
Table North America SaaS-based CRM Software Consumption by Application (2015-2020)
Table North America SaaS-based CRM Software Consumption by Country (2015-2020)
Table North America SaaS-based CRM Software Consumption Value ($) by Country (2015-2020)
Figure North America SaaS-based CRM Software Market PEST Analysis
Table Europe SaaS-based CRM Software Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Europe SaaS-based CRM Software Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Europe SaaS-based CRM Software Import and Export from 2015-2020
Table Europe SaaS-based CRM Software Value ($) by Type (2015-2020)
Table Europe SaaS-based CRM Software Production by Type (2015-2020)
Table Europe SaaS-based CRM Software Consumption by Application (2015-2020)
Table Europe SaaS-based CRM Software Consumption by Country (2015-2020)
Table Europe SaaS-based CRM Software Consumption Value ($) by Country (2015-2020)
Figure Europe SaaS-based CRM Software Market PEST Analysis
Table Asia-Pacific SaaS-based CRM Software Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Asia-Pacific SaaS-based CRM Software Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Asia-Pacific SaaS-based CRM Software Import and Export from 2015-2020
Table Asia-Pacific SaaS-based CRM Software Value ($) by Type (2015-2020)
Table Asia-Pacific SaaS-based CRM Software Production by Type (2015-2020)
Table Asia-Pacific SaaS-based CRM Software Consumption by Application (2015-2020)
Table Asia-Pacific SaaS-based CRM Software Consumption by Country (2015-2020)
Table Asia-Pacific SaaS-based CRM Software Consumption Value ($) by Country (2015-2020)
Figure Asia-Pacific SaaS-based CRM Software Market PEST Analysis
Table Latin America SaaS-based CRM Software Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Latin America SaaS-based CRM Software Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Latin America SaaS-based CRM Software Import and Export from 2015-2020
Table Latin America SaaS-based CRM Software Value ($) by Type (2015-2020)
Table Latin America SaaS-based CRM Software Production by Type (2015-2020)
Table Latin America SaaS-based CRM Software Consumption by Application (2015-2020)
Table Latin America SaaS-based CRM Software Consumption by Country (2015-2020)
Table Latin America SaaS-based CRM Software Consumption Value ($) by Country (2015-2020)
Figure Latin America SaaS-based CRM Software Market PEST Analysis
Table Middle East & Africa SaaS-based CRM Software Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Middle East & Africa SaaS-based CRM Software Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Middle East & Africa SaaS-based CRM Software Import and Export from 2015-2020
Table Middle East & Africa SaaS-based CRM Software Value ($) by Type (2015-2020)
Table Middle East & Africa SaaS-based CRM Software Production by Type (2015-2020)
Table Middle East & Africa SaaS-based CRM Software Consumption by Application (2015-2020)
Table Middle East & Africa SaaS-based CRM Software Consumption by Country (2015-2020)
Table Middle East & Africa SaaS-based CRM Software Consumption Value ($) by Country (2015-2020)
Figure Middle East & Africa SaaS-based CRM Software Market PEST Analysis
Table Global SaaS-based CRM Software Value ($) and Growth Rate Forecast by Region (2020-2027)
Table Global SaaS-based CRM Software Production and Growth Rate Forecast by Region (2020-2027)
Table Global SaaS-based CRM Software Consumption and Growth Rate Forecast by Region (2020-2027)
Table Global SaaS-based CRM Software Production and Growth Rate Forecast by Type (2020-2027)
Table Global SaaS-based CRM Software Consumption and Growth Rate Forecast by Application (2020-2027)