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Telecom Order Management Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

November 2023 | 139 pages | ID: TFE56381561EEN
IMARC Group

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The global telecom order management market size reached US$ 3.5 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 7.5 Billion by 2028, exhibiting a growth rate (CAGR) of 13.54% during 2022-2028.

Telecom order management refers to a technological solution used for managing multiple telecommunication operations simultaneously and deploying the services promptly to the consumers. It includes order, service order and service inventory management. Telecom order management is commonly used for monitoring the orders of the customers and handling the steps involved with fulfilling them. It involves the use of centralized platforms, which can be deployed on-premises or on the cloud through wired and wireless networks. The process usually involves accepting the order and tracking supply chain activities responsible for assembling and making the telecommunication services available to the subscribers. It is also extensively utilized for standardizing and optimizing marketing and business operations across various industries.

Telecom Order Management Market Trends:
Significant growth in the telecommunication industry across the globe is one of the key factors creating a positive outlook for the market. With the increasing convergence of networks and connectivity devices, communication service providers (CSPs) are widely adopting sophisticated order management tools to create personalized customer orders and services and facilitate the agile functioning in the organizations. Moreover, the widespread adoption of internet-enabled smartphones and increasing consumer preference for online shopping through ecommerce platforms are favoring the market growth. Telecom order management solutions aid in automating service fulfillment processes and optimizing customer service delivery for the organizations. Additionally, various technological advancements, such as the development of next-generation telecom order management tools, are acting as other growth-inducing factors. Service providers are also utilizing technologies, such as artificial intelligence (AI), machine learning (ML) and big data for enhanced standardization and compatibility with the existing systems. Other factors, including extensive infrastructural developments, especially in the developing economies, along with the implementation of favorable government policies, are anticipated to drive the market toward growth.

Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global telecom order management market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on component, deployment mode, organization size and network type.

Breakup by Component:

Solution
Customer Order Management
Service Order Management
Service Inventory Management
Service
Integration and Installation Services
Consulting Services
Support Services

Breakup by Deployment Mode:

On-premises
Cloud-based

Breakup by Organization Size:

Large Organization
Small and Medium Organization

Breakup by Network Type:

Wireless
Wired

Breakup by Region:

North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa

Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players being Cerillion, Cognizant, Comarch SA, Fujitsu Limited (Furukawa Group), Infosys Limited, International Business Machines Corporation, Oracle Corporation, Pegasystems Inc., Telefonaktiebolaget LM Ericsson and Wipro Limited.

Key Questions Answered in This Report
1. How big is the global telecom order management market?
2. What is the expected growth rate of the global telecom order management market during 2023-2028?
3. What are the key factors driving the global telecom order management market?
4. What has been the impact of COVID-19 on the global telecom order management market?
5. What is the breakup of the global telecom order management market based on the component?
6. What is the breakup of the global telecom order management market based on the deployment mode?
7. What is the breakup of the global telecom order management market based on the organization size?
8. What is the breakup of the global telecom order management market based on the network type?
9. What are the key regions in the global telecom order management market?
10. Who are the key players/companies in the global telecom order management market?
1 PREFACE

2 SCOPE AND METHODOLOGY

2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
  2.3.1 Primary Sources
  2.3.2 Secondary Sources
2.4 Market Estimation
  2.4.1 Bottom-Up Approach
  2.4.2 Top-Down Approach
2.5 Forecasting Methodology

3 EXECUTIVE SUMMARY

4 INTRODUCTION

4.1 Overview
4.2 Key Industry Trends

5 GLOBAL TELECOM ORDER MANAGEMENT MARKET

5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast

6 MARKET BREAKUP BY COMPONENT

6.1 Solution
  6.1.1 Market Trends
  6.1.2 Key Segments
    6.1.2.1 Customer Order Management
    6.1.2.2 Service Order Management
    6.1.2.3 Service Inventory Management
  6.1.3 Market Forecast
6.2 Service
  6.2.1 Market Trends
  6.2.2 Key Segments
    6.2.2.1 Integration and Installation Services
    6.2.2.2 Consulting Services
    6.2.2.3 Support Services
  6.2.3 Market Forecast

7 MARKET BREAKUP BY DEPLOYMENT MODE

7.1 On-premises
  7.1.1 Market Trends
  7.1.2 Market Forecast
7.2 Cloud-based
  7.2.1 Market Trends
  7.2.2 Market Forecast

8 MARKET BREAKUP BY ORGANIZATION SIZE

8.1 Large Organization
  8.1.1 Market Trends
  8.1.2 Market Forecast
8.2 Small and Medium Organization
  8.2.1 Market Trends
  8.2.2 Market Forecast

9 MARKET BREAKUP BY NETWORK TYPE

9.1 Wireless
  9.1.1 Market Trends
  9.1.2 Market Forecast
9.2 Wired
  9.2.1 Market Trends
  9.2.2 Market Forecast

10 MARKET BREAKUP BY REGION

10.1 North America
  10.1.1 United States
    10.1.1.1 Market Trends
    10.1.1.2 Market Forecast
  10.1.2 Canada
    10.1.2.1 Market Trends
    10.1.2.2 Market Forecast
10.2 Asia-Pacific
  10.2.1 China
    10.2.1.1 Market Trends
    10.2.1.2 Market Forecast
  10.2.2 Japan
    10.2.2.1 Market Trends
    10.2.2.2 Market Forecast
  10.2.3 India
    10.2.3.1 Market Trends
    10.2.3.2 Market Forecast
  10.2.4 South Korea
    10.2.4.1 Market Trends
    10.2.4.2 Market Forecast
  10.2.5 Australia
    10.2.5.1 Market Trends
    10.2.5.2 Market Forecast
  10.2.6 Indonesia
    10.2.6.1 Market Trends
    10.2.6.2 Market Forecast
  10.2.7 Others
    10.2.7.1 Market Trends
    10.2.7.2 Market Forecast
10.3 Europe
  10.3.1 Germany
    10.3.1.1 Market Trends
    10.3.1.2 Market Forecast
  10.3.2 France
    10.3.2.1 Market Trends
    10.3.2.2 Market Forecast
  10.3.3 United Kingdom
    10.3.3.1 Market Trends
    10.3.3.2 Market Forecast
  10.3.4 Italy
    10.3.4.1 Market Trends
    10.3.4.2 Market Forecast
  10.3.5 Spain
    10.3.5.1 Market Trends
    10.3.5.2 Market Forecast
  10.3.6 Russia
    10.3.6.1 Market Trends
    10.3.6.2 Market Forecast
  10.3.7 Others
    10.3.7.1 Market Trends
    10.3.7.2 Market Forecast
10.4 Latin America
  10.4.1 Brazil
    10.4.1.1 Market Trends
    10.4.1.2 Market Forecast
  10.4.2 Mexico
    10.4.2.1 Market Trends
    10.4.2.2 Market Forecast
  10.4.3 Others
    10.4.3.1 Market Trends
    10.4.3.2 Market Forecast
10.5 Middle East and Africa
  10.5.1 Market Trends
  10.5.2 Market Breakup by Country
  10.5.3 Market Forecast

11 SWOT ANALYSIS

11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats

12 VALUE CHAIN ANALYSIS

13 PORTERS FIVE FORCES ANALYSIS

13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes

14 PRICE ANALYSIS

15 COMPETITIVE LANDSCAPE

15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
  15.3.1 Cerillion
    15.3.1.1 Company Overview
    15.3.1.2 Product Portfolio
    15.3.1.3 Financials
  15.3.2 Cognizant
    15.3.2.1 Company Overview
    15.3.2.2 Product Portfolio
    15.3.2.3 Financials
    15.3.2.4 SWOT Analysis
  15.3.3 Comarch SA
    15.3.3.1 Company Overview
    15.3.3.2 Product Portfolio
    15.3.3.3 Financials
  15.3.4 Fujitsu Limited (Furukawa Group)
    15.3.4.1 Company Overview
    15.3.4.2 Product Portfolio
    15.3.4.3 Financials
    15.3.4.4 SWOT Analysis
  15.3.5 Infosys Limited
    15.3.5.1 Company Overview
    15.3.5.2 Product Portfolio
    15.3.5.3 Financials
    15.3.5.4 SWOT Analysis
  15.3.6 International Business Machines Corporation
    15.3.6.1 Company Overview
    15.3.6.2 Product Portfolio
    15.3.6.3 Financials
    15.3.6.4 SWOT Analysis
  15.3.7 Oracle Corporation
    15.3.7.1 Company Overview
    15.3.7.2 Product Portfolio
    15.3.7.3 Financials
    15.3.7.4 SWOT Analysis
  15.3.8 Pegasystems Inc.
    15.3.8.1 Company Overview
    15.3.8.2 Product Portfolio
    15.3.8.3 Financials
    15.3.8.4 SWOT Analysis
  15.3.9 Telefonaktiebolaget LM Ericsson
    15.3.9.1 Company Overview
    15.3.9.2 Product Portfolio
    15.3.9.3 Financials
    15.3.9.4 SWOT Analysis
  15.3.10 Wipro Limited
    15.3.10.1 Company Overview
    15.3.10.2 Product Portfolio
    15.3.10.3 Financials
    15.3.10.4 SWOT Analysis

LIST OF TABLES

Table 1: Global: Telecom Order Management Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Telecom Order Management Market Forecast: Breakup by Component (in Million US$), 2023-2028
Table 3: Global: Telecom Order Management Market Forecast: Breakup by Deployment Mode (in Million US$), 2023-2028
Table 4: Global: Telecom Order Management Market Forecast: Breakup by Organization Size (in Million US$), 2023-2028
Table 5: Global: Telecom Order Management Market Forecast: Breakup by Network Type (in Million US$), 2023-2028
Table 6: Global: Telecom Order Management Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 7: Global: Telecom Order Management Market: Competitive Structure
Table 8: Global: Telecom Order Management Market: Key Players

LIST OF FIGURES

Figure 1: Global: Telecom Order Management Market: Major Drivers and Challenges
Figure 2: Global: Telecom Order Management Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: Telecom Order Management Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 4: Global: Telecom Order Management Market: Breakup by Component (in %), 2022
Figure 5: Global: Telecom Order Management Market: Breakup by Deployment Mode (in %), 2022
Figure 6: Global: Telecom Order Management Market: Breakup by Organization Size (in %), 2022
Figure 7: Global: Telecom Order Management Market: Breakup by Network Type (in %), 2022
Figure 8: Global: Telecom Order Management Market: Breakup by Region (in %), 2022
Figure 9: Global: Telecom Order Management (Solution) Market: Sales Value (in Million US$), 2017 & 2022
Figure 10: Global: Telecom Order Management (Solution) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 11: Global: Telecom Order Management (Service) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: Telecom Order Management (Service) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: Telecom Order Management (On-premises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Telecom Order Management (On-premises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Telecom Order Management (Cloud-based) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Telecom Order Management (Cloud-based) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Telecom Order Management (Large Organization) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Telecom Order Management (Large Organization) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Telecom Order Management (Small and Medium Organization) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Telecom Order Management (Small and Medium Organization) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Telecom Order Management (Wireless) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Telecom Order Management (Wireless) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Telecom Order Management (Wired) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Telecom Order Management (Wired) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: North America: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: North America: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: United States: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: United States: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Canada: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Canada: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Asia-Pacific: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Asia-Pacific: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: China: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: China: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: Japan: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: Japan: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: India: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: India: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: South Korea: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: South Korea: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: Australia: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: Australia: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: Indonesia: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: Indonesia: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: Others: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: Others: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: Europe: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: Europe: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Germany: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Germany: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: France: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: France: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: United Kingdom: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: United Kingdom: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: Italy: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: Italy: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: Spain: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: Spain: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: Russia: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: Russia: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: Others: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: Others: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Latin America: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Latin America: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Brazil: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Brazil: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: Mexico: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: Mexico: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: Others: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: Others: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 71: Middle East and Africa: Telecom Order Management Market: Sales Value (in Million US$), 2017 & 2022
Figure 72: Middle East and Africa: Telecom Order Management Market: Breakup by Country (in %), 2022
Figure 73: Middle East and Africa: Telecom Order Management Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 74: Global: Telecom Order Management Industry: SWOT Analysis
Figure 75: Global: Telecom Order Management Industry: Value Chain Analysis
Figure 76: Global: Telecom Order Management Industry: Porter's Five Forces Analysis


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