Global and China Contact Center Market Research by Company, Type & Application 2013-2025

September 2019 | 68 pages | ID: G92680E8D2D5EN
HeyReport

Abstracts

SUMMARY

Market Segment as follows:

By Type

• On-Premise Type
• Cloud-based Type

By Application

• Telecommunication
• BFSI
• Government and Public Sector
• Healthcare and Life Sciences
• Retail and Consumer Goods
• Others

By Company

• Teleperformance
• Alorica
• Convergys
• Atento S.A
• Sykes Enterprises
• Arvato
• Serco Group
• Acticall (Sitel)
• Transcom
• TeleTech
• Concentrix (SYNNEX)
• HKT Teleservices
• Comdata Group

The main contents of the report including:

Section 1:
Product definition, type and application, global and China market overview;
Section 2:
Global and China Market competition by company;
Section 3:
Global and China sales revenue, volume and price by type;
Section 4:
Global and China sales revenue, volume and price by application;
Section 5:
China export and import;
Section 6:
Company information, business overview, sales data and product specifications;
Section 7:
Industry chain and raw materials;
Section 8:
SWOT and Porter's Five Forces;
Section 9:
Conclusion.

Contents

1 MARKET OVERVIEW

1.1 Market Segment Overview
  1.1.1 Product Definition
  1.1.2 Market by Type
    1.1.2.1 On-Premise Type
    1.1.2.2 Cloud-based Type
  1.1.3 Market by Application
    1.1.3.1 Telecommunication
    1.1.3.2 BFSI
    1.1.3.3 Government and Public Sector
    1.1.3.4 Healthcare and Life Sciences
    1.1.3.5 Retail and Consumer Goods
    1.1.3.6 Others
1.2 Global and China Market Size
  1.2.1 Global Overview
  1.2.2 China Overview

2 GLOBAL AND CHINA MARKET BY COMPANY

2.1 Global
  2.1.1 Global Sales by Company
  2.1.2 Global Price by Company
2.2 China
  2.2.1 China Sales by Company
  2.2.2 China Price by Company

3 GLOBAL AND CHINA MARKET BY TYPE

3.1 Global
  3.1.1 Global Sales by Type
  3.1.2 Global Price by Type
3.2 China
  3.2.1 China Sales by Type
  3.2.2 China Price by Type

4 GLOBAL AND CHINA MARKET BY APPLICATION

4.1 Global
  4.1.1 Global Sales by Application
  4.1.2 Global Price by Application
4.2 China
  4.2.1 China Sales by Application
  4.2.2 China Price by Application

5 CHINA TRADE

5.1 Export
5.2 Import

6 KEY MANUFACTURERS

6.1 Teleperformance
  6.1.1 Company Information
  6.1.2 Product Specifications
  6.1.3 Business Data ( Sales Revenue, Cost and Margin)
6.2 Alorica
6.3 Convergys
6.4 Atento S.A
6.5 Sykes Enterprises
6.6 Arvato
6.7 Serco Group
6.8 Acticall (Sitel)
6.9 Transcom
6.10 TeleTech
6.11 Concentrix (SYNNEX)
6.12 HKT Teleservices
6.13 Comdata Group

7 INDUSTRY UPSTREAM

7.1 Industry Chain
7.2 Raw Materials

8 MARKET ENVIRONMENT

8.1 SWOT
8.2 Porter's Five Forces

9 CONCLUSION

LIST OF TABLE

Table Global Market Sales Revenue by Company 2013-2017
Table Global Market Sales Revenue Share by Company 2013-2017
Table Global Market Sales Volume by Company 2013-2017
Table Global Market Sales Volume Share by Company 2013-2017
Table Global Price by Company 2013-2017
Table China Market Sales Revenue by Company 2013-2017
Table China Market Sales Revenue Share by Company 2013-2017
Table China Market Sales Volume by Company 2013-2017
Table China Market Sales Volume Share by Company 2013-2017
Table China Price by Company 2013-2017
Table Global Market Sales Revenue by Type 2013-2017
Table Global Market Sales Revenue Share by Type 2013-2017
Table Global Market Sales Volume by Type 2013-2017
Table Global Market Sales Volume Share by Type 2013-2017
Table Global Price by Type 2013-2017
Table China Market Sales Revenue by Type 2013-2017
Table China Market Sales Revenue Share by Type 2013-2017
Table China Market Sales Volume by Type 2013-2017
Table China Market Sales Volume Share by Type 2013-2017
Table China Price by Type 2013-2017
Table Global Market Sales Revenue by Application 2013-2017
Table Global Market Sales Revenue Share by Application 2013-2017
Table Global Market Sales Volume by Application 2013-2017
Table Global Market Sales Volume Share by Application 2013-2017
Table Global Price by Application 2013-2017
Table China Market Sales Revenue by Application 2013-2017
Table China Market Sales Revenue Share by Application 2013-2017
Table China Market Sales Volume by Application 2013-2017
Table China Market Sales Volume Share by Application 2013-2017
Table China Price by Application 2013-2017
Table China Export 2013-2017 (Million USD)
Table China Export 2013-2017 ()
Table China Import 2013-2017 (Million USD)
Table China Import 2013-2017 ()
Table Sales Revenue, Cost and Margin of Teleperformance
Table Sales Revenue, Cost and Margin of Alorica
Table Sales Revenue, Cost and Margin of Convergys
Table Sales Revenue, Cost and Margin of Atento S.A
Table Sales Revenue, Cost and Margin of Sykes Enterprises
Table Sales Revenue, Cost and Margin of Arvato
Table Sales Revenue, Cost and Margin of Serco Group
Table Sales Revenue, Cost and Margin of Acticall (Sitel)
Table Sales Revenue, Cost and Margin of Transcom
Table Sales Revenue, Cost and Margin of TeleTech
Table Sales Revenue, Cost and Margin of Concentrix (SYNNEX)
Table Sales Revenue, Cost and Margin of HKT Teleservices
Table Sales Revenue, Cost and Margin of Comdata Group

LIST OF FIGURE

Figure On-Premise Type Market Size and CAGR 2013-2018 (Million USD)
Figure On-Premise Type Market Forecast and CAGR 2019-2025 (Million USD)
Figure Cloud-based Type Market Size and CAGR 2013-2018 (Million USD)
Figure Cloud-based Type Market Forecast and CAGR 2019-2025 (Million USD)
Figure Telecommunication Market Size and CAGR 2013-2018 (Million USD)
Figure Telecommunication Market Forecast and CAGR 2019-2025 (Million USD)
Figure BFSI Market Size and CAGR 2013-2018 (Million USD)
Figure BFSI Market Forecast and CAGR 2019-2025 (Million USD)
Figure Government and Public Sector Market Size and CAGR 2013-2018 (Million USD)
Figure Government and Public Sector Market Forecast and CAGR 2019-2025 (Million USD)
Figure Healthcare and Life Sciences Market Size and CAGR 2013-2018 (Million USD)
Figure Healthcare and Life Sciences Market Forecast and CAGR 2019-2025 (Million USD)
Figure Retail and Consumer Goods Market Size and CAGR 2013-2018 (Million USD)
Figure Retail and Consumer Goods Market Forecast and CAGR 2019-2025 (Million USD)
Figure Others Market Size and CAGR 2013-2018 (Million USD)
Figure Others Market Forecast and CAGR 2019-2025 (Million USD)
Figure Global Contact Center Market Size and CAGR 2013-2017 (Million USD)
Figure Global Contact Center Market Size and CAGR 2013-2017 ()
Figure Global Contact Center Market Forecast and CAGR 2019-2025 (Million USD)
Figure Global Contact Center Market Forecast and CAGR 2019-2025 ()
Figure China Contact Center Market Size and CAGR 2013-2017 (Million USD)
Figure China Contact Center Market Size and CAGR 2013-2017 ()
Figure China Contact Center Market Forecast and CAGR 2019-2025 (Million USD)
Figure China Contact Center Market Forecast and CAGR 2019-2025 ()
Figure Global Market Sales Revenue Share by Company in 2017
Figure Global Market Sales Volume Share by Company in 2017
Figure China Market Sales Revenue Share by Company in 2017
Figure China Market Sales Volume Share by Company in 2017
Figure Global Market Sales Revenue Share by Type in 2017
Figure Global Market Sales Volume Share by Type in 2017
Figure China Market Sales Revenue Share by Type in 2017
Figure China Market Sales Volume Share by Type in 2017
Figure Global Market Sales Revenue Share by Application in 2017
Figure Global Market Sales Volume Share by Application in 2017
Figure China Market Sales Revenue Share by Application in 2017
Figure China Market Sales Volume Share by Application in 2017
Figure Industry Chain Overview
Figure Contact Center SWOT List
Figure Contact Center Porter's Five Forces