Global Chatbots Market by Manufacturers, Countries, Type and Application, Forecast to 2023

October 2018 | 133 pages | ID: G87E6E9A439EN
GlobalInfoResearch

Abstracts

A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.

Scope of the Report:

This report studies the Chatbots market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Chatbots market by product type and applications/end industries.

The major drivers for upsurge in demand for chatbot software and services include increasing penetration of websites and mobile applications, proliferating demand of intelligent customer engagement, strong need to understand consumer behavior, and adoption of cloud-based technology

The global Chatbots market is valued at 840 million USD in 2017 and is expected to reach 5310 million USD by the end of 2023, growing at a CAGR of 36.1% between 2017 and 2023.

The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.

North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Chatbots.

Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.

Market Segment by Companies, this report covers

• Artificial Solutions
• IBM Watson
• Naunce Communications
• eGain Coporation
• Creative Virtual
• Next IT Corp.
• CX Company
• Speaktoit
• Customer
• Codebaby

Market Segment by Regions, regional analysis covers

• North America (United States, Canada and Mexico)
• Europe (Germany, France, UK, Russia and Italy)
• Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
• South America (Brazil, Argentina, Colombia)
• Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Market Segment by Type, covers

• Software
• Services

Market Segment by Applications, can be divided into

• Websites
• Contact Centers
• Social Media
• Mobile Platform
  
  

Contents

1 CHATBOTS MARKET OVERVIEW

1.1 Product Overview and Scope of Chatbots
1.2 Classification of Chatbots by Types
  1.2.1 Global Chatbots Revenue Comparison by Types (2017-2023)
  1.2.2 Global Chatbots Revenue Market Share by Types in 2017
  1.2.3 Software
  1.2.4 Services
1.3 Global Chatbots Market by Application
  1.3.1 Global Chatbots Market Size and Market Share Comparison by Applications (2013-2023)
  1.3.2 Websites
  1.3.3 Contact Centers
  1.3.4 Social Media
  1.3.5 Mobile Platform
1.4 Global Chatbots Market by Regions
  1.4.1 Global Chatbots Market Size (Million USD) Comparison by Regions (2013-2023)
  1.4.1 North America (USA, Canada and Mexico) Chatbots Status and Prospect (2013-2023)
  1.4.2 Europe (Germany, France, UK, Russia and Italy) Chatbots Status and Prospect (2013-2023)
  1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Chatbots Status and Prospect (2013-2023)
  1.4.4 South America (Brazil, Argentina, Colombia) Chatbots Status and Prospect (2013-2023)
  1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Chatbots Status and Prospect (2013-2023)
1.5 Global Market Size of Chatbots (2013-2023)

2 MANUFACTURERS PROFILES

2.1 Artificial Solutions
  2.1.1 Business Overview
  2.1.2 Chatbots Type and Applications
    2.1.2.1 Product A
    2.1.2.2 Product B
  2.1.3 Artificial Solutions Chatbots Revenue, Gross Margin and Market Share (2016-2017)
2.2 IBM Watson
  2.2.1 Business Overview
  2.2.2 Chatbots Type and Applications
    2.2.2.1 Product A
    2.2.2.2 Product B
  2.2.3 IBM Watson Chatbots Revenue, Gross Margin and Market Share (2016-2017)
2.3 Naunce Communications
  2.3.1 Business Overview
  2.3.2 Chatbots Type and Applications
    2.3.2.1 Product A
    2.3.2.2 Product B
  2.3.3 Naunce Communications Chatbots Revenue, Gross Margin and Market Share (2016-2017)
2.4 eGain Coporation
  2.4.1 Business Overview
  2.4.2 Chatbots Type and Applications
    2.4.2.1 Product A
    2.4.2.2 Product B
  2.4.3 eGain Coporation Chatbots Revenue, Gross Margin and Market Share (2016-2017)
2.5 Creative Virtual
  2.5.1 Business Overview
  2.5.2 Chatbots Type and Applications
    2.5.2.1 Product A
    2.5.2.2 Product B
  2.5.3 Creative Virtual Chatbots Revenue, Gross Margin and Market Share (2016-2017)
2.6 Next IT Corp.
  2.6.1 Business Overview
  2.6.2 Chatbots Type and Applications
    2.6.2.1 Product A
    2.6.2.2 Product B
  2.6.3 Next IT Corp. Chatbots Revenue, Gross Margin and Market Share (2016-2017)
2.7 CX Company
  2.7.1 Business Overview
  2.7.2 Chatbots Type and Applications
    2.7.2.1 Product A
    2.7.2.2 Product B
  2.7.3 CX Company Chatbots Revenue, Gross Margin and Market Share (2016-2017)
2.8 Speaktoit
  2.8.1 Business Overview
  2.8.2 Chatbots Type and Applications
    2.8.2.1 Product A
    2.8.2.2 Product B
  2.8.3 Speaktoit Chatbots Revenue, Gross Margin and Market Share (2016-2017)
2.9 Customer
  2.9.1 Business Overview
  2.9.2 Chatbots Type and Applications
    2.9.2.1 Product A
    2.9.2.2 Product B
  2.9.3 Customer Chatbots Revenue, Gross Margin and Market Share (2016-2017)
2.10 Codebaby
  2.10.1 Business Overview
  2.10.2 Chatbots Type and Applications
    2.10.2.1 Product A
    2.10.2.2 Product B
  2.10.3 Codebaby Chatbots Revenue, Gross Margin and Market Share (2016-2017)

3 GLOBAL CHATBOTS MARKET COMPETITION, BY PLAYERS

3.1 Global Chatbots Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
  3.2.1 Top 5 Chatbots Players Market Share
  3.2.2 Top 10 Chatbots Players Market Share
3.3 Market Competition Trend

4 GLOBAL CHATBOTS MARKET SIZE BY REGIONS

4.1 Global Chatbots Revenue and Market Share by Regions
4.2 North America Chatbots Revenue and Growth Rate (2013-2018)
4.3 Europe Chatbots Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Chatbots Revenue and Growth Rate (2013-2018)
4.5 South America Chatbots Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Chatbots Revenue and Growth Rate (2013-2018)

5 NORTH AMERICA CHATBOTS REVENUE BY COUNTRIES

5.1 North America Chatbots Revenue by Countries (2013-2018)
5.2 USA Chatbots Revenue and Growth Rate (2013-2018)
5.3 Canada Chatbots Revenue and Growth Rate (2013-2018)
5.4 Mexico Chatbots Revenue and Growth Rate (2013-2018)

6 EUROPE CHATBOTS REVENUE BY COUNTRIES

6.1 Europe Chatbots Revenue by Countries (2013-2018)
6.2 Germany Chatbots Revenue and Growth Rate (2013-2018)
6.3 UK Chatbots Revenue and Growth Rate (2013-2018)
6.4 France Chatbots Revenue and Growth Rate (2013-2018)
6.5 Russia Chatbots Revenue and Growth Rate (2013-2018)
6.6 Italy Chatbots Revenue and Growth Rate (2013-2018)

7 ASIA-PACIFIC CHATBOTS REVENUE BY COUNTRIES

7.1 Asia-Pacific Chatbots Revenue by Countries (2013-2018)
7.2 China Chatbots Revenue and Growth Rate (2013-2018)
7.3 Japan Chatbots Revenue and Growth Rate (2013-2018)
7.4 Korea Chatbots Revenue and Growth Rate (2013-2018)
7.5 India Chatbots Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Chatbots Revenue and Growth Rate (2013-2018)

8 SOUTH AMERICA CHATBOTS REVENUE BY COUNTRIES

8.1 South America Chatbots Revenue by Countries (2013-2018)
8.2 Brazil Chatbots Revenue and Growth Rate (2013-2018)
8.3 Argentina Chatbots Revenue and Growth Rate (2013-2018)
8.4 Colombia Chatbots Revenue and Growth Rate (2013-2018)

9 MIDDLE EAST AND AFRICA REVENUE CHATBOTS BY COUNTRIES

9.1 Middle East and Africa Chatbots Revenue by Countries (2013-2018)
9.2 Saudi Arabia Chatbots Revenue and Growth Rate (2013-2018)
9.3 UAE Chatbots Revenue and Growth Rate (2013-2018)
9.4 Egypt Chatbots Revenue and Growth Rate (2013-2018)
9.5 Nigeria Chatbots Revenue and Growth Rate (2013-2018)
9.6 South Africa Chatbots Revenue and Growth Rate (2013-2018)

10 GLOBAL CHATBOTS MARKET SEGMENT BY TYPE

10.1 Global Chatbots Revenue and Market Share by Type (2013-2018)
10.2 Global Chatbots Market Forecast by Type (2018-2023)
10.3 Software Revenue Growth Rate (2013-2023)
10.4 Services Revenue Growth Rate (2013-2023)

11 GLOBAL CHATBOTS MARKET SEGMENT BY APPLICATION

11.1 Global Chatbots Revenue Market Share by Application (2013-2018)
11.2 Chatbots Market Forecast by Application (2018-2023)
11.3 Websites Revenue Growth (2013-2018)
11.4 Contact Centers Revenue Growth (2013-2018)
11.5 Social Media Revenue Growth (2013-2018)
11.6 Mobile Platform Revenue Growth (2013-2018)

12 GLOBAL CHATBOTS MARKET SIZE FORECAST (2018-2023)

12.1 Global Chatbots Market Size Forecast (2018-2023)
12.2 Global Chatbots Market Forecast by Regions (2018-2023)
12.3 North America Chatbots Revenue Market Forecast (2018-2023)
12.4 Europe Chatbots Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Chatbots Revenue Market Forecast (2018-2023)
12.6 South America Chatbots Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Chatbots Revenue Market Forecast (2018-2023)

13 RESEARCH FINDINGS AND CONCLUSION

14 APPENDIX

14.1 Methodology
14.2 Data Source

List Of Tables

LIST OF TABLES AND FIGURES

Figure Chatbots Picture
Table Product Specifications of Chatbots
Table Global Chatbots and Revenue (Million USD) Market Split by Product Type
Figure Global Chatbots Revenue Market Share by Types in 2017
Figure Software Picture
Figure Services Picture
Table Global Chatbots Revenue (Million USD) by Application (2013-2023)
Figure Chatbots Revenue Market Share by Applications in 2017
Figure Websites Picture
Figure Contact Centers Picture
Figure Social Media Picture
Figure Mobile Platform Picture
Table Global Market Chatbots Revenue (Million USD) Comparison by Regions 2013-2023
Figure North America Chatbots Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe Chatbots Revenue (Million USD) and Growth Rate (2013-2023)
Figure Asia-Pacific Chatbots Revenue (Million USD) and Growth Rate (2013-2023)
Figure South America Chatbots Revenue (Million USD) and Growth Rate (2013-2023)
Figure Middle East and Africa Chatbots Revenue (Million USD) and Growth Rate (2013-2023)
Figure Global Chatbots Revenue (Million USD) and Growth Rate (2013-2023)
Table Artificial Solutions Basic Information, Manufacturing Base and Competitors
Table Artificial Solutions Chatbots Type and Applications
Table Artificial Solutions Chatbots Revenue, Gross Margin and Market Share (2016-2017)
Table IBM Watson Basic Information, Manufacturing Base and Competitors
Table IBM Watson Chatbots Type and Applications
Table IBM Watson Chatbots Revenue, Gross Margin and Market Share (2016-2017)
Table Naunce Communications Basic Information, Manufacturing Base and Competitors
Table Naunce Communications Chatbots Type and Applications
Table Naunce Communications Chatbots Revenue, Gross Margin and Market Share (2016-2017)
Table eGain Coporation Basic Information, Manufacturing Base and Competitors
Table eGain Coporation Chatbots Type and Applications
Table eGain Coporation Chatbots Revenue, Gross Margin and Market Share (2016-2017)
Table Creative Virtual Basic Information, Manufacturing Base and Competitors
Table Creative Virtual Chatbots Type and Applications
Table Creative Virtual Chatbots Revenue, Gross Margin and Market Share (2016-2017)
Table Next IT Corp. Basic Information, Manufacturing Base and Competitors
Table Next IT Corp. Chatbots Type and Applications
Table Next IT Corp. Chatbots Revenue, Gross Margin and Market Share (2016-2017)
Table CX Company Basic Information, Manufacturing Base and Competitors
Table CX Company Chatbots Type and Applications
Table CX Company Chatbots Revenue, Gross Margin and Market Share (2016-2017)
Table Speaktoit Basic Information, Manufacturing Base and Competitors
Table Speaktoit Chatbots Type and Applications
Table Speaktoit Chatbots Revenue, Gross Margin and Market Share (2016-2017)
Table Customer Basic Information, Manufacturing Base and Competitors
Table Customer Chatbots Type and Applications
Table Customer Chatbots Revenue, Gross Margin and Market Share (2016-2017)
Table Codebaby Basic Information, Manufacturing Base and Competitors
Table Codebaby Chatbots Type and Applications
Table Codebaby Chatbots Revenue, Gross Margin and Market Share (2016-2017)
Table Global Chatbots Revenue (Million USD) by Players (2013-2018)
Table Global Chatbots Revenue Share by Players (2013-2018)
Figure Global Chatbots Revenue Share by Players in 2016
Figure Global Chatbots Revenue Share by Players in 2017
Figure Global Top 5 Players Chatbots Revenue Market Share in 2017
Figure Global Top 10 Players Chatbots Revenue Market Share in 2017
Figure Global Chatbots Revenue (Million USD) and Growth Rate (%) (2013-2018)
Table Global Chatbots Revenue (Million USD) by Regions (2013-2018)
Table Global Chatbots Revenue Market Share by Regions (2013-2018)
Figure Global Chatbots Revenue Market Share by Regions (2013-2018)
Figure Global Chatbots Revenue Market Share by Regions in 2017
Figure North America Chatbots Revenue and Growth Rate (2013-2018)
Figure Europe Chatbots Revenue and Growth Rate (2013-2018)
Figure Asia-Pacific Chatbots Revenue and Growth Rate (2013-2018)
Figure South America Chatbots Revenue and Growth Rate (2013-2018)
Figure Middle East and Africa Chatbots Revenue and Growth Rate (2013-2018)
Table North America Chatbots Revenue by Countries (2013-2018)
Table North America Chatbots Revenue Market Share by Countries (2013-2018)
Figure North America Chatbots Revenue Market Share by Countries (2013-2018)
Figure North America Chatbots Revenue Market Share by Countries in 2017
Figure USA Chatbots Revenue and Growth Rate (2013-2018)
Figure Canada Chatbots Revenue and Growth Rate (2013-2018)
Figure Mexico Chatbots Revenue and Growth Rate (2013-2018)
Table Europe Chatbots Revenue (Million USD) by Countries (2013-2018)
Figure Europe Chatbots Revenue Market Share by Countries (2013-2018)
Figure Europe Chatbots Revenue Market Share by Countries in 2017
Figure Germany Chatbots Revenue and Growth Rate (2013-2018)
Figure UK Chatbots Revenue and Growth Rate (2013-2018)
Figure France Chatbots Revenue and Growth Rate (2013-2018)
Figure Russia Chatbots Revenue and Growth Rate (2013-2018)
Figure Italy Chatbots Revenue and Growth Rate (2013-2018)
Table Asia-Pacific Chatbots Revenue (Million USD) by Countries (2013-2018)
Figure Asia-Pacific Chatbots Revenue Market Share by Countries (2013-2018)
Figure Asia-Pacific Chatbots Revenue Market Share by Countries in 2017
Figure China Chatbots Revenue and Growth Rate (2013-2018)
Figure Japan Chatbots Revenue and Growth Rate (2013-2018)
Figure Korea Chatbots Revenue and Growth Rate (2013-2018)
Figure India Chatbots Revenue and Growth Rate (2013-2018)
Figure Southeast Asia Chatbots Revenue and Growth Rate (2013-2018)
Table South America Chatbots Revenue by Countries (2013-2018)
Table South America Chatbots Revenue Market Share by Countries (2013-2018)
Figure South America Chatbots Revenue Market Share by Countries (2013-2018)
Figure South America Chatbots Revenue Market Share by Countries in 2017
Figure Brazil Chatbots Revenue and Growth Rate (2013-2018)
Figure Argentina Chatbots Revenue and Growth Rate (2013-2018)
Figure Colombia Chatbots Revenue and Growth Rate (2013-2018)
Table Middle East and Africa Chatbots Revenue (Million USD) by Countries (2013-2018)
Table Middle East and Africa Chatbots Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Chatbots Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Chatbots Revenue Market Share by Countries in 2017
Figure Saudi Arabia Chatbots Revenue and Growth Rate (2013-2018)
Figure UAE Chatbots Revenue and Growth Rate (2013-2018)
Figure Egypt Chatbots Revenue and Growth Rate (2013-2018)
Figure Nigeria Chatbots Revenue and Growth Rate (2013-2018)
Figure South Africa Chatbots Revenue and Growth Rate (2013-2018)
Table Global Chatbots Revenue (Million USD) by Type (2013-2018)
Table Global Chatbots Revenue Share by Type (2013-2018)
Figure Global Chatbots Revenue Share by Type (2013-2018)
Figure Global Chatbots Revenue Share by Type in 2017
Table Global Chatbots Revenue Forecast by Type (2018-2023)
Figure Global Chatbots Market Share Forecast by Type (2018-2023)
Figure Global Software Revenue Growth Rate (2013-2018)
Figure Global Services Revenue Growth Rate (2013-2018)
Table Global Chatbots Revenue by Application (2013-2018)
Table Global Chatbots Revenue Share by Application (2013-2018)
Figure Global Chatbots Revenue Share by Application (2013-2018)
Figure Global Chatbots Revenue Share by Application in 2017
Table Global Chatbots Revenue Forecast by Application (2018-2023)
Figure Global Chatbots Market Share Forecast by Application (2018-2023)
Figure Global Websites Revenue Growth Rate (2013-2018)
Figure Global Contact Centers Revenue Growth Rate (2013-2018)
Figure Global Social Media Revenue Growth Rate (2013-2018)
Figure Global Mobile Platform Revenue Growth Rate (2013-2018)
Figure Global Chatbots Revenue (Million USD) and Growth Rate Forecast (2018 -2023)
Table Global Chatbots Revenue (Million USD) Forecast by Regions (2018-2023)
Figure Global Chatbots Revenue Market Share Forecast by Regions (2018-2023)
Figure North America Chatbots Revenue Market Forecast (2018-2023)
Figure Europe Chatbots Revenue Market Forecast (2018-2023)
Figure Asia-Pacific Chatbots Revenue Market Forecast (2018-2023)
Figure South America Chatbots Revenue Market Forecast (2018-2023)
Figure Middle East and Africa Chatbots Revenue Market Forecast (2018-2023)