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Enterprise Content Management Software Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

January 2023 | 108 pages | ID: E03CE411A05EN
IMARC Group

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The global enterprise content management (ECM) software market size reached US$ 59.2 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 131.2 Billion by 2028, exhibiting a growth rate (CAGR) of 13.8% during 2023-2028.

An enterprise content management (ECM) software is used to create, distribute, archive, store and manage unstructured content as well as to analyze the usage to enable the organizations to deliver related content to users as per their requirement. This software enables organizations to save time and money by systematically managing content like scanned documents, emails, reports, medical images and office documents. It allows companies to store, track, edit and collaborate on content creation and other information projects while ensuring security. In this way, it serves as a platform for enterprises to share structured information across multiple departments or teams and manage the workflow efficiently.

Global Enterprise Content Management (ECM) Software Market Drivers:
ECM software establishes smooth collaboration and coordination among the employees of an organization as it streamlines the cycle of information and automates various business processes. It also enables financial institutions to accomplish short-term revenue objectives more quickly by analyzing and improving the customer experience on digital channels.
Protection against data loss is a growing concern among various enterprises as it is necessary to protect the data for future use. The increasing requirement for securing confidential data is bolstering the adoption of ECM software.
Several organizations prefer using mobile devices to access and collaborate on content and business documents anytime and anywhere. The integration of ECM software with smartphones and tablets is creating a positive outlook for the global market.
This also allows efficient distribution of work between employees which helps to make different functional processes traceable and aligns various on-going tasks.

Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global enterprise content management software market report, along with forecasts at the global and regional level from 2023-2028. Our report has categorized the market based on deployment model, component type, service, enterprise and end-use industry.

Breakup by Deployment Model:

On-Premises
Cloud-Based

Breakup by Component Type:

Document Management System (DMS)
Web Content Management (WCM)
Document-Centric Collaboration (DCC)
Records Management
Document Imaging
Business Process Management (BPM)
Others

Breakup by Service:

Professional
Managed

Breakup by Enterprise:

Small and Medium Enterprises
Large Enterprises

Breakup by End-Use Industry:

Telecom and IT
Banking Financial Services and Insurance (BFSI)
Retail
Education
Manufacturing
Media and Entertainment
Government
Healthcare
Others

Breakup by Region:

North America
Europe
Asia Pacific
Middle East and Africa
Latin America

Competitive Landscape:
The report has also analysed the competitive landscape of the market with some of the key players being Capgemini SE, Xerox Corporation, OpenText Corporation, IBM Corporation, Oracle Corporation, M-Files Corp., Hyland Software Inc., Epicor Software Corp, Alfresco Software Inc., DocuWare GmbH, Datamatics Global Services Limited, Hewlett Packard Enterprise Company, Microsoft Corporation, Newgen Software Technologies Limited, etc.

Key Questions Answered in This Report
1. What was the size of the global enterprise content management software market in 2022?
2. What is the expected growth rate of the global enterprise content management software market during 2023-2028?
3. What are the key factors driving the global enterprise content management software market?
4. What has been the impact of COVID-19 on the global enterprise content management software market?
5. What is the breakup of the global enterprise content management software market based on the deployment model?
6. What is the breakup of the global enterprise content management software market based on the component type?
7. What is the breakup of the global enterprise content management software market based on service?
8. What is the breakup of the global enterprise content management software market based on the enterprise?
9. What is the breakup of the global enterprise content management software market based on the end-use industry?
10. What are the key regions in the global enterprise content management software market?
11. Who are the key players/companies in the global enterprise content management software market?
1 PREFACE

2 SCOPE AND METHODOLOGY

2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
  2.3.1 Primary Sources
  2.3.2 Secondary Sources
2.4 Market Estimation
  2.4.1 Bottom-Up Approach
  2.4.2 Top-Down Approach
2.5 Forecasting Methodology

3 EXECUTIVE SUMMARY

4 INTRODUCTION

4.1 Overview
4.2 Key Industry Trends

5 GLOBAL ENTERPRISE CONTENT MANAGEMENT SOFTWARE MARKET

5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Breakup by Deployment Model
5.5 Market Breakup by Component Type
5.6 Market Breakup by Service
5.7 Market Breakup by Enterprise
5.8 Market Breakup by End-Use Industry
5.9 Market Breakup by Region
5.10 Market Forecast

6 MARKET BREAKUP BY DEPLOYMENT MODEL

6.1 On-Premises
  6.1.1 Market Trends
  6.1.2 Market Forecast
6.2 Cloud-Based
  6.2.1 Market Trends
  6.2.2 Market Forecast

7 MARKET BREAKUP BY COMPONENT TYPE

7.1 Document Management System (DMS)
  7.1.1 Market Trends
  7.1.2 Market Forecast
7.2 Web Content Management (WCM)
  7.2.1 Market Trends
  7.2.2 Market Forecast
7.3 Document-Centric Collaboration (DCC)
  7.3.1 Market Trends
  7.3.2 Market Forecast
7.4 Records Management
  7.4.1 Market Trends
  7.4.2 Market Forecast
7.5 Document Imaging
  7.5.1 Market Trends
  7.5.2 Market Forecast
7.6 Business Process Management (BPM)
  7.6.1 Market Trends
  7.6.2 Market Forecast
7.7 Others
  7.7.1 Market Trends
  7.7.2 Market Forecast

8 MARKET BREAKUP BY SERVICE

8.1 Professional
  8.1.1 Market Trends
  8.1.2 Market Forecast
8.2 Managed
  8.2.1 Market Trends
  8.2.2 Market Forecast

9 MARKET BREAKUP BY ENTERPRISE

9.1 Small and Medium Enterprise
  9.1.1 Market Trends
  9.1.2 Market Forecast
9.2 Large Enterprise
  9.2.1 Market Trends
  9.2.2 Market Forecast

10 MARKET BREAKUP BY END-USE INDUSTRY

10.1 Telecom and IT
  10.1.1 Market Trends
  10.1.2 Market Forecast
10.2 Banking Financial Services and Insurance (BFSI)
  10.2.1 Market Trends
  10.2.2 Market Forecast
10.3 Retail
  10.3.1 Market Trends
  10.3.2 Market Forecast
10.4 Education
  10.4.1 Market Trends
  10.4.2 Market Forecast
10.5 Manufacturing
  10.5.1 Market Trends
  10.5.2 Market Forecast
10.6 Media and Entertainment
  10.6.1 Market Trends
  10.6.2 Market Forecast
10.7 Government
  10.7.1 Market Trends
  10.7.2 Market Forecast
10.8 Healthcare
  10.8.1 Market Trends
  10.8.2 Market Forecast
10.9 Others
  10.9.1 Market Trends
  10.9.2 Market Forecast

11 MARKET BREAKUP BY REGION

11.1 North America
  11.1.1 Market Trends
  11.1.2 Market Forecast
11.2 Europe
  11.2.1 Market Trends
  11.2.2 Market Forecast
11.3 Asia Pacific
  11.3.1 Market Trends
  11.3.2 Market Forecast
11.4 Middle East and Africa
  11.4.1 Market Trends
  11.4.2 Market Forecast
11.5 Latin America
  11.5.1 Market Trends
  11.5.2 Market Forecast

12 SWOT ANALYSIS

12.1 Overview
12.2 Strengths
12.3 Weaknesses
12.4 Opportunities
12.5 Threats

13 VALUE CHAIN ANALYSIS

14 PORTERS FIVE FORCES ANALYSIS

14.1 Overview
14.2 Bargaining Power of Buyers
14.3 Bargaining Power of Suppliers
14.4 Degree of Competition
14.5 Threat of New Entrants
14.6 Threat of Substitutes

15 PRICE ANALYSIS

16 COMPETITIVE LANDSCAPE

16.1 Market Structure
16.2 Key Players
16.3 Profiles of Key Players
  16.3.1 Capgemini SE
  16.3.2 Xerox Corporation
  16.3.3 OpenText Corporation
  16.3.4 IBM Corporation
  16.3.5 Oracle Corporation
  16.3.6 M-Files Corp.
  16.3.7 Hyland Software Inc.
  16.3.8 Epicor Software Corp
  16.3.9 Alfresco Software Inc.
  16.3.10 DocuWare GmbH
  16.3.11 Datamatics Global Services Limited
  16.3.12 Hewlett Packard Enterprise Company
  16.3.13 Microsoft Corporation
  16.3.14 Newgen Software Technologies Limited

LIST OF TABLES

Table 1: Global: Enterprise Content Management Software Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Enterprise Content Management Software Market Forecast: Breakup by Deployment Model (in Million US$), 2023-2028
Table 3: Global: Enterprise Content Management Software Market Forecast: Breakup by Component Type (in Million US$), 2023-2028
Table 4: Global: Enterprise Content Management Software Market Forecast: Breakup by Service (in Million US$), 2023-2028
Table 5: Global: Enterprise Content Management Software Market Forecast: Breakup by Enterprise (in Million US$), 2023-2028
Table 6: Global: Enterprise Content Management Software Market Forecast: Breakup by End-Use Industry (in Million US$), 2023-2028
Table 7: Global: Enterprise Content Management Software Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 8: Global: Enterprise Content Management Software Market Structure
Table 9: Global: Enterprise Content Management Software Market: Key Players

LIST OF FIGURES

Figure 1: Global: Enterprise Content Management Software Market: Major Drivers and Challenges
Figure 2: Global: Enterprise Content Management Software Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: Enterprise Content Management Software Market: Breakup by Deployment Model (in %), 2022
Figure 4: Global: Enterprise Content Management Software Market: Breakup by Component Type (in %), 2022
Figure 5: Global: Enterprise Content Management Software Market: Breakup by Service (in %), 2022
Figure 6: Global: Enterprise Content Management Software Market: Breakup by Enterprise (in %), 2022
Figure 7: Global: Enterprise Content Management Software Market: Breakup by End-Use Industry (in %), 2022
Figure 8: Global: Enterprise Content Management Software Market: Breakup by Region (in %), 2022
Figure 9: Global: Enterprise Content Management Software Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 10: Global: Enterprise Content Management Software Industry: SWOT Analysis
Figure 11: Global: Enterprise Content Management Software Industry: Value Chain Analysis
Figure 12: Global: Enterprise Content Management Software Industry: Porter’s Five Forces Analysis
Figure 13: Global: Enterprise Content Management Software (On-Premises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Enterprise Content Management Software (On-Premises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Enterprise Content Management Software (Cloud-Based) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Enterprise Content Management Software (Cloud-Based) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Enterprise Content Management Software (Document Management System-DMS) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Enterprise Content Management Software (Document Management System-DMS) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Enterprise Content Management Software (Web Content Management-WCM) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Enterprise Content Management Software (Web Content Management-WCM) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Enterprise Content Management Software (Document-Centric Collaboration-DCC) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Enterprise Content Management Software (Document-Centric Collaboration-DCC) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Enterprise Content Management Software (Records Management) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Enterprise Content Management Software (Records Management) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: Enterprise Content Management Software (Document Imaging) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: Enterprise Content Management Software (Document Imaging) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Global: Enterprise Content Management Software (Business Process Management-BPM) Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Global: Enterprise Content Management Software (Business Process Management-BPM) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Global: Enterprise Content Management Software (Other Component Types) Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Global: Enterprise Content Management Software (Other Component Types) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Global: Enterprise Content Management Software (Professional) Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Global: Enterprise Content Management Software (Professional) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: Global: Enterprise Content Management Software (Managed) Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: Global: Enterprise Content Management Software (Managed) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: Global: Enterprise Content Management Software (Small and Medium Enterprise) Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: Global: Enterprise Content Management Software (Small and Medium Enterprise) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: Global: Enterprise Content Management Software (Large Enterprise) Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: Global: Enterprise Content Management Software (Large Enterprise) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Global: Enterprise Content Management Software (Telecom and IT) Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Global: Enterprise Content Management Software (Telecom and IT) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: Global: Enterprise Content Management Software (Banking Financial Services and Insurance-BFSI) Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: Global: Enterprise Content Management Software (Banking Financial Services and Insurance-BFSI) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: Global: Enterprise Content Management Software (Retail) Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: Global: Enterprise Content Management Software (Retail) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: Global: Enterprise Content Management Software (Education) Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: Global: Enterprise Content Management Software (Education) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: Global: Enterprise Content Management Software (Manufacturing) Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: Global: Enterprise Content Management Software (Manufacturing) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Global: Enterprise Content Management Software (Media and Entertainment) Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Global: Enterprise Content Management Software (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: Global: Enterprise Content Management Software (Government) Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: Global: Enterprise Content Management Software (Government) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Global: Enterprise Content Management Software (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Global: Enterprise Content Management Software (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: Global: Enterprise Content Management Software (Other End-Use Industries) Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: Global: Enterprise Content Management Software (Other End-Use Industries) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: North America: Enterprise Content Management Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: North America: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: Europe: Enterprise Content Management Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: Europe: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: Asia Pacific: Enterprise Content Management Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: Asia Pacific: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Middle East and Africa: Enterprise Content Management Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Middle East and Africa: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Latin America: Enterprise Content Management Software Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Latin America: Enterprise Content Management Software Market Forecast: Sales Value (in Million US$), 2023-2028


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